What other are saying about Reliance First Capital

 

Cecile L. - NM

Angela was awesome, Aisha was also great. We don't know anyone at this time but if we ever do will definitely refer Reliance First Capital. Thank you.

 
 

Luke B. - AZ

Audrey was the absolutely best. She was personable, understanding and prompt to answer any questions I had. I felt as if I was working with a friend. I am so thankful to her and the Reliance First Capital teams for giving my husband and I am opportunity for financial relief. We are thankful beyond words can describe. Audrey deserves a raise. Honestly she even returned calls on weekends....who does that? I wouldn't!! I don't have anyone on top of my head right now but I will refer anyone of my friends if they ever are in need of your services.

 
 

Heather D. - NH

Austin was fantastic from start to finish.

 
 

Deborah R. - MD

Brandon was outstanding! Very courteous and professional.

 
 

James R. - OH

Brandon was great to work with and kept me informed throughout the entire process.

 
 

Lynne O. - PA

Amazing! Brandon was great! Professional, efficient and so easy to work with. When he didn't know an answer he found it out quickly and got right back to me! Greg was also amazing. Both make a great team! I was not interested in refinance due to all the hassles involved with doing this process. But after speaking with Brandon initially I realized this was going to be a great experience. From that point on, he was fantastic to work with. I highly recommend this company to anyone looking to refinance/loans. 5/5 Stars!!!!

 
 

Martha B. - AZ

I have limited experience with mortgage lenders, but was satisfied with this experience, I found Brian and Rasool to both be helpful, well-informed and attentive to my questions and concerns, I have already spoken to friends and family about my very positive experience with Reliance First Capital.

 
 

Jeanne S. - NH

Brian Solomon thoroughly explained process and answered any question big or small that I had.

 
 

Stacy B. - NC

Bryan remained in constant communication with me and was very courteous. Great experience! From my initial phone call to closing was 3 weeks. Very expeditious. I do not have anyone at this time but will certainly refer friends and colleagues in the future.

 
 

Raymond S. - FL

Caleb helped us greatly in getting the loan that we wanted, I appreciate all the hard work that he put in for that thank you.

 
 

Ivan J. - OH

Carol was very professional honest and caring. I am glad that we did refi with Reliance First Capital.

 
 

Betty F. - TN

I want to thank Carol for helping me she was there every step of the way Always kept me informed thank you.

 
 

Doris R. - PA

Very nice doing business with you.

 
 

Linda and Robert B. - MA

Chrisanna provided us with exceptional service from beginning to end! Our Reliance First Capital mortgage analyst, Chrisanna exceeded our expectations throughout the refinance process. From the very onset she was professional, courteous and explained things clearly and concisely, and was always available to us! Chrisanna listened carefully to what our needs were and carefully designed a loan that was affordable and improved our financial situation. Her knowledge and professionalism made our experience very positive, but what makes her stand-out is how empathetic and genuinely connected she is to her customers. She took the time to get to know us and made us feel "special" and we were not just "a number," which is a gift! At times all of the paperwork, documents to sign and submit etc. became daunting, but, Chris always reassured us that it would all be worth it and it certainly was!!!! We've refinanced a few times and there is no comparison to how positive our experience has been with Reliance First Capital and it's mostly because of the person, Chrisanna is! Reliance First Capital has a "precious gem" in her and the company is fortunate to have her on their team!!!!! We are so appreciative of all she did for us and now we are able to give our daughter, Briana a beautiful wedding next Fall!!!! We will highly recommend, Chrisanna and Reliance First Capital to family and friends!!!!

 
 

Leslie B. - ME

Thank you for helping us get caught up on our bills. Christina you were really very patient with me, I appreciate all your hard work.

 
 

Michael S. - MD

Courtney was wonderful in helping me with my loan.

 
 

Dawn M. - NC

Courtney was excellent in everything. This was the smoothest, easy and fast refinancing I ever did.

 
 

Christopher R. - TN

Dana was great to work with. She kept me informed during the entire process.

 
 

Ana S. - GA

Dana did an excellent job, the whole process was fast and uncomplicated thanks to her performance, and through the whole process she helped me to understand everything. I can say she is a hardworking, nice, and excellent employee.

 
 

Martha M. - ME

I had several people who called me about refinancing but Daniel was the most personable who cared more about where I was at emotionally and financially than funding his pocket. I know it's his job to help people like me who have dug themselves into a hole to lead them back out of it. Some of my calls with others were such a pressured call I couldn't even continue as I wondered if they were working for themselves or working for me. With Daniel he always had my best interests at heart and I am so grateful he was the one that took the ball and ran with it to find my loan. Thank you Daniel you are a pleasure to work with! So different from the other people I talked to that were like "used car salesmen!" You definitely are not! Your professionalism is amazing and you definitely worked hard for me to help me out of a very deep hole I dug for myself!

 
 

Herve O. - PA

Daniel explained very clearly all my options, supervised the process and was always available to answer all my concerns. He made the all process look very easy.

 
 

Kathleen B. - NY

Dan was very professional and knowledgeable. But my main comment is that he made it personal, he made me feel that I/ my business was very important to him every single time we spoke. He certainly is an asset to your company. I actually feel I made a friend of Dan.

 
 

Donna and Mark H. - SC

Dawn was great to work with. She made the complete process completely painless. It was like she read my mind. There was always a call or message about updates or changes, so there were no unexpected surprises and we were always informed every step of the way. We have had 4 mortgage loans and this experience was by far the best. I owe it all to Dawn and her team. Everyone I dealt with was pleasant and very helpful. On a scale of 1-10, with 10 being totally satisfied, I would give Dawn and her team a 10+. Dawn is a great asset to the company. She totally exceeded my expectations and I hope she is compensated for doing such a wonderful job for us. I would like to say, I had doubts about the process, but it was smooth sailing the whole time. She kept me informed every step.

 
 

George C. - OH

Devery answered all my questions and if he did not know he found out and got back to me usually very quickly.

 
 

Lesli O. - ME

Great communication. Donna was very professional and friendly. She communicated at every step of the process. This was an easy transaction! Thanks.

 
 

Naresh L. - NY

Quick and helpful. Donna was very easy to work with, and always available for enquiries and guidance. I thought the paperless process was extremely simple and efficient, including the electronic signing, and not burdensome as most processes tend to be. I'd recommend Donna to any friend, if they are on the lookout for a loan. Best!

 
 

Peter M. - NY

Excellent experience! Donna was so personable and professional, she made the whole process of our refi seamless, along with all her colleagues. I would recommend her to anyone looking for a mortgage.

 
 

Steve P. - TN

Dylan was great to work with. His response time was perfect.

 
 

Steve P. - TN

Reliance First Capital exceeded all of my expectations. My Mortgage analyst, Dylan Edgell, was very creative and came up with a plan that met all of my needs. His response time and follow through was perfect.

 
 

Robert T. - VA

Elizabeth was very professional and had a nice personality, she always returned my call immediately.

 
 

Jennifer M. - MA

Eric was EXCELLENT through the entire process! Thank you for all that you did to make this go very smoothly.

 
 

Evelyn S. - NY

Service was GREAT!!!!!!! Eric was professional considerate, patient and keep lines of communication open. Eric explained everything to me in terms that I understood, and he worked hard to get me a refinance for my home. Thank you so very much you guys are my Heroes.

 
 

Azir K. - NY

Francine's dedication, attentiveness, efficient work ethic, and excellent customer service make me proud to do business with such competent professionals!! Excellent service, recommended to everyone I know!

 
 

Margie W. - SC

Frederick was very helpful during the entire time in processing the loan.

 
 

Deanna F. - ME

Genna was so super awesome! Keep me in the loop near daily, explained things to me even the simplest thing of how to make my iPad do what I needed! She's awesome!

 
 

Desmond K. - NY

Genna was an excellent at explaining the whole progress and A+ for returning phone calls.

 
 

Greg Z. - AR

Henry was fantastic. Very pleasant experience. Unexpected. I will refer Henry when there is opportunity.

 
 

Susan P. - MA

James was a pleasure to work with. I will definitely let all my friends know that if they are looking for a mortgage he's the person to talk too.

 
 

Jun M. - NY

Everything was done perfectly. James is excellent and very professional. I will definitely recommend you to any of my friends who will need your services.

 
 

James S. - SC

Everything went smoothly and it was a pleasure to work with Courtney. She was very efficient in assisting me in obtaining this loan. She was professional and kept me informed during the entire process.

 
 

Cynthia S. - VA

Smooth sailing. Jamie kept me informed about the steps of the loan process. I appreciated the phone calls and emails to provide me with updates. She takes a personal interest in her clients.

 
 

Neil N. - NY

Jeff was prompt, straightforward and diligent. We have no reluctance in recommending his professional services to anyone seeking to finance or refinance their home. We reduced our interest by a significant margin in a reasonable amount of time. Even minor issues were addressed promptly and we are most satisfied with the outcome. We found Jeff Levis very professional and highly personable. Thank you Jeff!!

 
 

Allen K. - LA

Calls were returned with hours and she was always happy.

 
 

Regina K. - LA

Jennifer Lutsch made the process so easy and she was very professional. She answered my questions immediately and was always cheerful. I saved $200 on my mortgage. Thanks Jennifer for the personal service.

 
 

Melba P. - TX

Wonderful experience. They have been eager to help us in all areas of our process of getting a home improvement loan/to refinance loan. Very nice people to work with.

 
 

Carol N. - PA

We recently refinanced our mortgage and John Maus was our loan officer. He was great. He was very patient with me as I was having trouble with the computer. He was always making sure I understood what was going on and if I had any questions. I would recommend Reliance First Capital to any of my friends.

 
 

Bob W. - MN

Working with Reliance First Capital made it all happen. John Maus in the Independence, OH office was great to work with. He was very capable in resolving problems with a government loan and kept us informed of the progress of the issues. I would highly recommend both John and the entire staff at Reliance First Capital for all of your home finance needs.

 
 

Patricia B. - NC

Joe gave such comfort and was so down to earth to deal with. He was a true gem during the whole process.

 
 

Earl D. - TN

Kelly kept us up to speed through the entire process.

 
 

Joshuah P. - TN

Great experience! Kelly made the refinance process simple and easy to understand. As this was my first time refinancing, Kelly took a great deal extra explaining the details of everything we did. I am very thankful to Kelly and everyone that in her office that I worked with.

 
 

Ed P. - NY

Kelly helped me secure a mortgage that was perfect for me and my family. She made the experience personable. I knew right away that she was working for me, she was steadfast, loyal and most importantly honest.

 
 

Earl D. - TN

It was a good experience. The entire process was very easy, thanks to Kelly. She was very knowledgeable and answered all our questions in a friendly and timely manner. She was very patient with us, and everything appeared to move along seamlessly. Kelly is definitely an asset!

 
 

Ron D. - SC

Persistence paid off for Mr. Swinson. I was having communications problems with my Veterans refinancing mortgage analyst. Mr. Swinson gave me a call, explained his program since I had enough with my previous mortgage analyst. I agreed to deal with Mr. Swinson. He is a consummate professional, who understands integrity. Everything he explained to me about the mortgage process was accurate. I rate my experience as a ten. There is no question that I will use Reliance First Capital, LLC again. I look forward to working with Mr. Swinson again.

 
 

Jack T. - CT

Overall the whole process went pretty well. The group did a good job and we met our objective. We had few hiccups along the way, but satisfied with the end result.

 
 

Maria R. - TX

LaTresha was very professional, efficient courteous and impeccable in providing information, I thanked Ms. Patman for getting my refinancing executed in a timely manner.

 
 

Wallace M. - OH

Lisa Margevicius led me through the process. She laid out every step I was to follow. If I was confused I was able to contact her easily. Lisa was not on me very informative she was very enjoyable to do business with. Lisa has followed up with me since the closure on my property. I have been extremely pleased with Reliance First Capital and Lisa. I will contact Reliance First Capital if I need a professional to handle any property dealings.

 
 

Margie B. - OH

I am happy to review Reliance First Capital, in particular, Lisa Margevicius. We have had Lisa do our mortgage re-fi not once but TWICE, both times could not have gone more smoothly! Lisa is a pro from start to finish. She was always one step ahead and took care of everything we needed in a snap. Any time we had questions, she addressed them within minutes most of the time, always in contact by phone or email and we felt completely in the loop. I would highly recommend Lisa and her team anytime you need mortgage or refinancing of any type. Give her a call today!

 
 

Kelly G. - RI

Firstly, I have to say I was pleasantly surprised to find that it was very easy to have a conversation about refinancing my home and other such programs that might be out there for me. Lisa Margevicius was very knowledgeable and understanding with regards to my current situation. Secondly, I would not hesitate to recommend Reliance First Capital and specifically Lisa to anyone who finds themselves in a position where they need to make a change to their current home mortgage. Thank you again Lisa.

 
 

Lowell T. - RI

Good Experience with Reliance First Capital and Lisa Margevicius. Lisa Margevicius was my contact at Reliance First Capital. I was looking to refinance my mortgage and Lisa helped me through the process. She worked with me and provided me with under a number of different options. Unfortunately, we just couldn't find a mortgage that would be better than the one I currently have (I had refinanced just three years previously). What I really appreciated was that Lisa spent a lot of time with me and did not put any pressure on me to refinance. Like anybody, she wants to do a deal, but there wasn't one to be had, and she admitted that. If interest rates drop a bit more I will be back in touch with her.

 
 

Eric N. - TX

Highly recommend. Lisa Martin and the team at Reliance First Capital were great through out the entire process. She was diligent and made sure that I was aware of what was going on the whole time. She answered all my questions and was super easy to get a hold of any time of the day. I never felt pressured to go through with the loan and they were able to get me a great rate and terms that I was very comfortable with. Would not hesitate to recommend to family and friends.

 
 

Oge B. - MA

Marissa was amazing since the first day I spoke with her. She was very professional and helped me understand what my options were. She came up with a package that matched our financial situation. I did not think that refinancing was possible until I spoke to her. I only wish that I spoke to her sooner. She always responded promptly to my emails and calls. Tammy (the processor) was very professional and patient. She went above and beyond to get us to finalize the loan. The communication with both her and Marissa was excellent and I never felt confused during the process. I am sure there were others involved in making this happen and I am very grateful to the whole team.

 
 

Rose M. - NJ

Lance provided his professional courtesy throughout the entire process of our VA Refinance. He instilled our trust in Reliance First Capital. I was very pleased on every step of the Loan process Reliance First Capital provided. We will pass our satisfaction to our friends and family. Hopefully we can get a referral for Lance in the near future...

 
 

Janice B. - TN

You have a great staff made the whole process possible, especially LaShonda, who was so nice to work with. LaShonda was very helpful, guided me the whole process she has a personal touch you don't find these days, she treated me like family, she really cared about me and my financial health. If all your employees are as nice as LaShonda you've got a winning team.

 
 

Mikia H. - TN

LaShonda was so knowledgeable and helped me through the entire process. Very professional and kept me informed everyday throughout the process.

 
 

Prospere C. - MA

I really appreciated your work.

 
 

Lowell T. - RI

Lisa Margevicius was my contact at Reliance First Capital. I was looking to refinance my mortgage and Lisa helped me through the process. She worked with me and provided me with under a number of different options. Unfortunately, we just couldn't find a mortgage that would be better than the one I currently have (I had refinanced just three years previously). What I really appreciated was that Lisa spent a lot of time with me and did not put any pressure on me to refinance. Like anybody, she wants to do a deal, but there wasn't one to be had, and she admitted that. If interest rates drop a bit more I will be back in touch with her.

 
 

Douglas R. - TX

Lisa went above and beyond to help me get the loan I needed to have. Anyone wanting to refinance there I will definitely send them to your company and Lisa!

 
 

Kris C. - TX

Refinancing my home with Reliance First Capital was such a quick and easy process. Lisa Martin was extremely helpful and always kept me updated as welling as following up promptly with any questions I had. I shopped around before choosing Reliance, and after talking with Lisa, I felt confident with her full disclosures and knowledge that I made the right choice. I highly recommend their services and would definitely recommend Lisa Martin as your representative.

 
 

Juan R. - TX

Lisa went above and beyond, she super exceeded my expectations. She went above and beyond to make our refinance and purchase of our new investment property as easy and stress free as ever. Very big thanks to Lisa for being accessible 24/7 with my countless questions, you are very appreciated. Hope we can do business again soon in the near future. I really couldn't done it without you Lisa. Thank you again.

 
 

Barbara M. - AL

Marcus was an exceptional agent--and was very good at keeping me abreast of what was going on. He was also very diligent about staying on top of the entire mortgage process. He was personable and listened to my concerns...and spent a lot of time and attention explaining the process to me. I truly appreciated his candor and his attention to detail as we went through this long process...I have and would recommend him to anyone--family and friends! Can't think of anyone off the top of my head, but I will definitely recommend and refer anyone I know who is needing to refinance their mortgage! He was an awesome agent!

 
 

Gary S. - VA

Thank you so much, Mike, from our first contact you listened, responded with knowledge, and it was great dealing with you. We do hope you are well.

 
 

Gale J. - PA

Mary was my mortgage analyst. Mary helped me through my mortgage after my husband passed. She worked me through the paperwork. I would recommend Reliance First Capital to anyone looking for a mortgage.

 
 

John L. - TN

Maya provided excellent service and communication throughout loan process, I was very pleased with our interaction.

 
 

David T. - NC

Keep doing what you're doing! Melissa and Yara deserved high praise for a job very well done!

 
 

Lyle R. - LA

Miles was extremely professional and skilled to get the loan approved. He is to be commended for his enthusiasm and his teamwork to ensure the extremely difficult processes were followed and adhered to. Even though the process was brutally rigorous, Miles remained focused and worked long hours to get the best terms for the customer. Great job Miles!!! Thanks.

 
 

Patricial S. - NC

Olisa was extremely personal yet professional! He kept us informed on everything that was going on. We enjoyed our experience with your company due to him and we will be recommending him to everyone we know.

 
 

Michael V. - MD

Olisa was GREAT...! It was a pleasure working with him. Very professional and courteous.

 
 

Steven C. - NC

From the beginning, Linda was amazing! She always explained our options and steps needing to be taken. It was a pleasure having her serve as our analyst and we would definitely use her again.

 
 

Felipe L. - WA

Everything and everyone was great.

 
 

Cathy K. - TN

My husband and I got our home refinanced through Reliance First Capital. Preston John Wood was our Mortgage Analyst and he was super great! He was available whenever we had questions about the process or any other matter. He worked efficiently and professionally to make the process as easy as possible. We highly recommend Preston and are very happy with his attentiveness and helpfulness as well as his kindness!

 
 

Stephen V. - NC

As long everyone gets Regan Rutledge, you'll have 100% satisfied clients!

 
 

Mavel R. - MI

Ritu was absolutely amazing! She explained everything so well to make it very understandable to someone that is not knowledgeable of the mortgage industry. She was ready to answer any questions that I had asked and even when I might have asked few times already. I would definitely refer anyone to Ritu. This was a very smooth process thanks to her.

 
 

Peter S. - NJ

Ritu held off her surgery until our application was approved. This is the SECOND TIME my wife and I have used Reliance First Capital for mortgage refinancing. Each time we were treated with professionalism and in a timely manner. We will recommend you to all who are looking for a mortgage and/or refinancing.

 
 

Belinda F. - NY

Roman is the man! We love Roman! Roman worked tirelessly with our family to ensure we were able to acquire our home. If I had a concern, Roman made sure to answer it for us and get to the bottom of any questions. He was also sweet and I felt like he genuinely cared for our family. We've worked with him twice now and can't think of anyone else we would want to work with in the future!

 
 

Deborah A. - PA

Scott was so very helpful, knowledgeable, and always available to answer questions. He went above and beyond!

 
 

Jodye D. - TN

Sean was absolutely amazing. So professional and knowledgeable. Looking forward to work with him again in the future!

 
 

Wendell C. - TN

Sheila was the first person that contacted me about the possibility to refinance and she was the person that led us all the way to closing!

 
 

Sharon S. - AL

Sheranda always kept me updated and returned my calls or email requests in a timely manner. She was courteous and truly appeared to have my best interests in mind. I was amazed at how quickly and easily this process was completed.

 
 

Denise B. - NC

Steven helped me to get my loan done so quickly. He worked nonstop to insure that everything happened quickly and smoothly. I thought that Steven was so awesome that I referred my friend who is presently working with him to refinance her home too.

 
 

Donna S. - SC

This is the second time we have worked with Steve and he is so professional and helpful throughout the entire process!!!! Everything was perfect!!

 
 

Tracy H. - NC

Taylor was awesome and was there every step of the way. He was there to make sure everything went smoothly, he was awesome!!!

 
 

Shane B. - TN

Taylor went above and beyond what I would expect a mortgage analyst would be required to do.

 
 

Matilda G. - TX

Teddy was one of the first if not the first lender to contact me. He was very professional and listened intently to determine what I wanted to accomplish in refinancing my home. The questions he asked allowed me to understand the process of refinancing. Mr. Ferrell was there when I had questions and promptly returned my phone calls. He showed sincere concern every step of the way. My loan was complicated and at one time I was ready to withdraw my application, but he assured me that even with these additional procedures the loan looked good and he was there to help me. I could not have selected a better analyst to guide me, and support me from the beginning to the end with such expertise. Teddy deserves commendation, a bonus and a raise.

 
 

Charles R. - LA

Benjamin and Teddy have been great to me and my family, helping us get this done and getting things straightened out, you guys are the awesome ones.

 
 

William G. - KY

Thomas was friendly, always in communication, and very knowledgeable. Went perfect.

 
 

Deborah P. - NC

Toi was a pleasure to work with and made the process so easy. She was always on top of any situation that arise, we could have not asked for a more professional and courteous professional to work with and the ease of applying for a home mortgage. Thank you so much.

 
 

Brian M. - TX

My experience with Reliance 1st and specifically Tyler Maglione was great!! From start to finish, he was attentive and informative and accommodated all of my needs and answered all of my questions! I would highly recommend using Tyler and Reliance if you are in need of a mortgage or refi or anything related to home lending. I tried them previously and it wasn't a good experience and Tyler made sure this one was better and it was!!

 
 

Noel T. - NC

Thanks for all you do.

 
 

Louis C. - NY

I got a call from Lance Kirshner and I was tempted to hang up but his friendly low pressure approach made me stay on. The more he described what he could do the more interested I became. Lance K is awesome. Lance is great. He made it easy to refinance. He met all my needs. The man is talented. I never listen to cold calls but something about his approach made me listen and I am glad I did. I would recommend him to all my friends without reservation.

 
 

Marie V. - NY

We dealt with Lance. He was courteous and professional. He went above and beyond to help us. I would recommend them highly.

 
 

John W. - NC

Always just keep like people like Leslie, faithful and true to their word. You will always have my business.

 
 

Jennifer S. - NC

Leslie was extremely helpful during the entire process and I would highly recommend her to anyone wanting to refinance. I was reluctant to work with anyone over the phone but she made the whole process easy and she was always available from the beginning to the closing of the loan.

 
 

Joseph J. - AL

Thank you Leslie once again...great work as usual. I never dream of getting another opportunity to work with such a rare jewel. Leslie work is thorough, incredible, and stress-free. Leslie is so great to work with and her work speaks for itself. The pride she takes in work is unmatched. Congrats Queen...best wishes on your next client. Thank you we are forever indebted to you.

 
 

Lewis S. - AL

Leslie is true professional pleasure to deal with.

 
 

Linda R. - VA

Leslie Nicholas was always there when we had questions and never seemed short or irritated with stupid questions. Don't know of anyone now, but we will gladly recommend Reliance First Capital in the future.

 
 

Patty L. - CT

Lisa Margevicius walked us through the whole process to the finish with our best interest at heart!

 
 

Jennifer H. - MI

Very responsive and patient with us as we gathered paperwork.

 
 

Nancy N. - PA

Mary provided exceptional service in dealing with the issues that arose during the processing, i.e. Insurance issues, and without her help with both the insurance company and Reliance's insurance department this loan would have never closed, Mary is the BEST.

 
 

Suzanne L. - NY

Mary was absolute pleasure to work with and I cannot thank her enough for getting my loan closed after separating from my husband I needed to refinance my home to keep my kids in the home they grew up in and Mary worked diligently to get this done. She kept my kids in their home. Like the MasterCard commercial her guidance patience and honesty was priceless. Thank you again and I will miss speaking with her.

 
 

Bonnie Y. - PA

Mary Connolly, VERY PROFESSIONAL! Handled our affairs with a high degree of precision. Consider giving Mary Connolly a large bonus.

 
 

Lavonne S. - NC

Turned a skeptic into a happy client. I was very skeptical with my previous mortgage experience that reliance could help me. My credit scores were low and there is no way the banks I knew would refinance my loan. Maya assured me she could help. I have closed and received my funds! I am saving $1k a month. Maya stayed in contact with me throughout the process and was very clear on what was needed and expected.

 
 

Jeanette G. - NM

Very personable young lady....sensitive to my needs and age. Also worked with my son.

 
 

Charlotte M. - LA

Both Michael and Kandace went over and beyond the amount of services they provided for me to be able to move forward in my loan process. I cannot think of one thing that Reliance First Capital mortgage needs improvements on as far as my loan process.

 
 

David D. - NC

Michael kept me informed of what was going on throughout the whole process.

 
 

Lawrence W. - VA

Reliance First Capital - a game changer! Working with Michael Cannon and Reliance First Capital was fantastic. This is my 2nd loan with Michael and Reliance. Mike took the time to develop the best loan package for me, was always available to provide updates and discuss the loan's progress. The underwriting, appraisal and closing processes were seamless - this loan could not have been any easier and provides me with the financial flexibility and freedom to get back on my feet after several challenging years. I also was a mortgage loan officers for several years in a past career and truly appreciate attention to detail and first rate customer service.

 
 

Julie M. - PA

I just closed on my refinance! Michael was great to work with, answered all questions and if he didn’t know he would find out and get right back to me! Made the process easier and faster! Just wanted to say thanks Michael! Great job!

 
 

Amos D. - TX

Natasia was excellent from the beginning to the end of the process.

 
 

Hope C. - TX

Reliance First Capital is a business that is professional and they are personable! Everyone I worked with was knowledgeable and very patient and helpful! It is a company you will want to do Business with! Especially Mrs. Washington!!!

 
 

Larry M. - CO

Our experience with Patrick was both professional and personal. A great help in understanding our options with decision making and he communicated with us throughout the process. I would recommend him to any and all seeking refinance and consolidation. A man of excellence and a true professional...

 
 

Judi - CO

I cannot say enough about Patrick and Jennifer. Patrick put up with so much from me because of a bad experience. I challenged him and probably made his life miserable. He did an amazing job, he went above and beyond what anyone else would have done. He is professional, knowledgeable, very understanding above all patient. He not only refinanced our mortgage but also jumped thru hoops to make this happen. I can say I have a best friend in Patrick and Jennifer. I would recommend Patrick in a heartbeat. He knows his stuff. Thank you, my friend.

 
 

Cynthia E. - VA

Pauline is a wonderful person! She has a great personality and explains every aspect of the procedures.

 
 

David N. - NY

Phil made the whole experience painless.

 
 

Eric S. - KY

Regan never left my side. Give Regan Rutledge a raise.

 
 

Melissa K. - NY

Richard is very easy to work with, extra responsive.

 
 

Georgia B. - AZ

Robert usually kept in close contact with mean and apprised me of the status.

 
 

Kenneth B. - NC

Roman was awesome, you guy are the greatest.

 
 

James F. - MD

Ruth always kept me informed and was always pleasant to deal with.

 
 

Jeanine M. - PA

Going through a refinance could be difficult but not when you have an excellent mortgage specialist like Ryan. He is a great guy and so easy to talk to. He went above and beyond for us. I can’t say it enough that he really is the greatest and the only person that we would go to for a mortgage or refinance, he just makes everything so easy. You just can’t go wrong with Ryan!!!

 
 

Teri T. - WA

Working with Samantha H. has been amazing! She explores the best loan options and is very thorough during document review! I've enjoyed working with her and appreciate her passion for the work she's doing! It was easy to establish a great rapport because she has excellent interpersonal skills. She truly models service excellence! Communication is key and she provides timely feedback along the way! She's deserving of every accolade she receives! She's AWESOME! ❤ Her and I feel fortunate to work with her, she's a great professional!

 
 

Tommie A. - AL

Sheranda was excellent. Very courteous. She replied quickly to any questions I had. Was there for me throughout the entire process.

 
 

Latasha C. - LA

Rhonda was very professional and answer any question I would had and kept me updated on the progress.

 
 

Jonathan E. - MN

Steven Anthony Diomataris. He was very helpful to talk to. The loan was everything and more than I was expecting.

 
 

Brandy G. - PA

Although the stressful mainly because of the unknown, Steven and Ranie made this process much easier. Steven was always there to answer any of my questions when arose. Thank you!

 
 

Gary S. - PA

Steve did an amazing job! Steve went above and beyond in all aspects, he clearly explained the process and walked me through all details. I can say enough about the service Steve provided. For a first time buyer he made everything so easy. And was polite and friendly, knowledgeable through the entire process.

 
 

Jeffrey T. - AZ

It's hard to exceed perfect.

 
 

Charles R. - LA

Teddy and Ben both were awesome, they will continue getting my business.

 
 

Allan J. - TN

I worked with Teddy Wayne Ferrell on a refinance and he was absolutely awesome to work with, always available and would return calls within minutes if he was busy when I called. He was very honest and up front and had no problems of any kind.

 
 

Scott W. - IN

If your looking to refinance or buy look no further than Tom Cannarozzo with Reliance First Capital. His professionalism is second to none and goes above and beyond in his duty to keep you informed every step of the way. He does his best to find the loan you’re looking to achieve!!! We can't say enough about our experience!!!!! Our loan officer Tom Cannarozzo was super to work with during the entire process. He is very knowledgeable and professional in his job and keeps you informed every step of the way. If your looking to buy or refinance we HIGHLY recommend you contact Tom....you will be glad you did!!!!

 
 

Sandra A. - CT

Tyler Maglione was exceptional to work with. He answered all my many questions right away and always kept me updated on the status of my loan process. He gave me options to best meet my goals and assurance to close the loan in a relatively short time. Tyler is very professional, trustworthy, respectful, knowledgeable, compassionate loan officer. He was always accessible even on his days off. He helped me transition from a very unethical lender, the Amerisave Company who was noncompliant and never had my best interest. I would recommend Tyler, his team and Reliance to anyone who wants the best in customer service, excellent financing products and integrity. Thank you Tyler:)

 
 

Autumn W. - MI

Tyler Maglione was excellent! Gave us options that we hadn't thought of or considered. Was extremely patient and explained everything in great detail. I would highly recommend him to anyone.

 
 

Steven T. - MS

Wade kept me on everything that was going on.

 
 

Jane R. - AZ

Yana was fantastic to work with. She was diligent to keep me informed and when we ran into an issue a few days before the scheduled close, she immediately took action to rectify the matter. Her prompt attention was appreciated.

 
 

Zinieu S. - OH

It was a pleasure working with Yana during the process.

 
 

Denise I. - CT

We were lucky to have our financer advisor Amanda Ida Carlson. She explained everything in detail and our process was fast and easy. She very reliable and answered our needs promptly. I highly recommend her.

 
 

Brandon M. - PA

Brandon was very professional and patient. He was very helpful with guiding me, with my poor computer skills. The whole staff was pleasant and easy to work with.

 
 

Johannes V. - TN

Actually felt like I was dealing with a friend and not a cold mortgage salesperson.

 
 

Teresa L. - NY

Daniel was very good.

 
 

Cheryl T. - NY

Donna and Tami, I firmly believe that certain people come into our lives for very specific purposes. I had some financial concerns, and both of you used your God-given talents to help me in a very great way. I know you both went out of your way to make sure my needs were being met. I am very grateful and thankful for both of you. I wish you both the very best and great success in all your endeavors (be sure to have some fun also). Donna and Tami were very professional, but also took a personal interest in what I was experiencing.

 
 

Gaylord G. - NY

Genna did an excellent job throughout the process. Was always available to talk and communicate throughout this loan. Very professional and organized.

 
 

Mac E. - GA

From our initial conversation, Joseph Versiackas made my process seamless. He began by only asking personal questions to get to know me. We exchanged perspectives on several different topics before he asked the reason for my call. After that, we were in constant contact from start to finish. “Joe” made this the best and easiest refinancing experience ever! He kept me abreast the entire process. He’s a great asset to Reliance First Capital. He should definitely be praised for being practical and so accessible to his clients. Thanks again for exceeding my expectations. I look forward to eventually working with you again soon! I would absolutely recommend “Joe” to anyone looking to refinance. In fact, a friend called him today.

 
 

Wendell S. - KS

Joseph Versiackas at Reliance First Capital just finished helping me to refinance my VA Mortgage to get cash out. It was a very good experience. Joseph worked tirelessly to keep me in the loop as to what was happening in the loan process. He was always on top of everything and maintained an ongoing communication with me that kept me connected with the process. I worked with at least two other mortgage companies and was often unable to reach an agent. They didn't answer emails or phone calls expeditiously and I often felt lost as to where they were in the process. Not so with Joseph. It was the smoothest financial transaction I have worked with in this regard. I would strongly recommend Reliance First Capital and specifically Joseph Versiackas for anyone seeking a mortgage, especially a VA refinanced mortgage. Great experience.

 
 

Robert F. - MD

Kaylor provided Great customer service and communicated effectively with me through the entire process!

 
 

Robert C. - NY

I recommend that Kimberly Montgomery to any future customers. She was extremely professional and I believe you can improve your process as long as she is involved. Kimberly and Carolyn where extremely professional. Kimberly by far was my first contact. She made the process from being to the finish extremely professional and very clear. Due to Kimberly's professional presentation It made me confident, comfortable to do business with Reliance First Capital. Rest assured I would always recommended Reliance First Capital, especially Kimberly.

 
 

David B. - LA

LaShonda has provided exceptional service to me and she is kind and very understanding.

 
 

Shelma R. - AL

Leslie...great job and a true professional!

 
 

Drake J. - AL

We are repeat customers with Reliance First Capital and have been very pleased with their service each time we've used them. Lisa Martin went out of her way to work with us and provide us with multiple options as our family of four quickly turned to empty-nesters over an 18 month period. We were unsure if we'd refinance or buy something smaller and Lisa had options for us for either decision. Their product for uploading documents to them is simple and intuitive. They also have a professional team when it comes to closing. Lisa looked out for our interest and gave us very personal service every step of the way. We can't say enough nice things about her service.

 
 

Edward W. - NC

Went smooth and great experience. Everything went great. Joshua Robich was an excellent adviser that knew his stuff. Great person to work with and any family are friends who need help, I'll be using him for referral.

 
 

William C. - NY

Great job, very pleased with process and results.

 
 

Donna H. - NC

Friendly, answered questions and never pushy. Provided exactly what I needed.

 
 

Thomas G. - PA

Regan Rutledge was my analyst and he could not have performed better or provided a finer service. As well as being extremely confident and well versed as regards the process, he is also very professional, pleasant, patient and polite. He made the whole procedure seamless and turned what would normally be a very nerve wracking experience into a pleasant relaxed one.

 
 

NJardia P. - AL

Richard Deberry was awesome, I am a repeat customer because of his impeccable service in managing my refinance. Rich gets the job done. I would give him a 10 out of 10.

 
 

Shirlene J. - VA

I don't know where to begin, but I can start by say Robert Metz, it cannot get any better than working with him, when I say WOW!!! It was a great experience. When the process started it was great, then we had death in my family amongst other things, we could not order the appraisal and had to put things on hold. But, Robert did not give up on us he came back strong and paid for our appraisal for us OUT OF HIS POCKET ($525) WHO DOES THAT! and with a FHA loan the appraisal have to be on point. He trusted me when I said our house was in great condition and there would not be any issues, he trusted us enough to spend $525 for our appraisal, complete strangers he never met. How could you not trust someone like him? He showed me that this was not just a job, he cared and wanted to help us, get out of our 2nd mortgage which was a balloon loan. Well he did it and we closed on our refinance. I could go on and on about how awesome he is, but, I think you get the picture. Gooooooooo Robert!!!!!!!! The entire process was easy, I worked with a great group of experience people. Keep up the great work. I would also like to acknowledge the processors as wells, Cheyenne Fine was awesome!

 
 

Devyn Maniglia - OH

My husband and I were lucky enough to work with Robert Metz! We needed help, and our bank couldn’t help us.. but we were recommended to Robert and I couldn’t be more thankful! He was always so informative, and patient. When I didn’t understand some of the process he had zero issues taking it slow and making sure we were in agreement and knew exactly what was what. He called exactly when he said he’d call, and wasn’t even phased with my craziness of 3 children in the background, I mean serious craziness. I even almost pulled the plug 3/4ths of the way thru the process, Robert was supportive in my decisions and talked me thru the pros and cons of my financial situation. He helped us to see how beneficial this was for our family, NOT in a forceway business way, but because he cared about our future. He was on top of things the entire time and I knew from minute one we could count on him. He literally changed our lives. Refinancing our home and getting caught back up in life, for my family it means working less and enjoying a better quality of life together. We’re so stinkin thankful we ended up with Robert and we’re never losing his number!

 
 

Bahman N. - CA

Amazing to work with, solution oriented, flexible, particularly with people with alternative income. Always honest and also very fast in their closing process. I also highly recommend Teddy Ferrell, the mortgage analyst I worked with, extremely knowledgeable, in addition to always being friendly, honest and available. I shopped multiple outfits before settling with Reliance and can say without a doubt that they are far superior to their immediate competitors, including Quicken Loans and Loan Depot.

 
 

Bahman N. - CA

Teddy was exceptional throughout the process, always honest, knowledgeable and solution oriented, in addition to being really nice, friendly and courteous. I don't have a specific referral at this time, but will certainly refer people to Reliance and Teddy on the first occasion.

 
 

Jeremy S. - OH

Tim Pope was excellent! Very friendly, knowledgeable, and quick to return my calls. He was a pleasure to work with. Cheyenne Fine was also great! Friendly, informative, and easy to work with.

 
 

Roberta R. - NC

I cannot find one suggestion how you can improve your loan process, it went flawless. Thank you. What makes a good company you work with are the individuals you work with. In this case Tracy Sonney was excellent, did her job without a problem and should be commended for an overall perfect job.

 
 

Elizabeth C. - FL

Tyler was wonderful. I wanted working with another lender that did not have my best interests in mind. They submitted a loan to me that was ridiculous. Tyler listened to what I wanted and created a loan that fit my needs. He was diligent and made it happen. Wonderful communication skills and very thoughtful.

 
 

Bonnie O. - IN

William is an extraordinary person that makes the complex simple and he puts the borrower at ease!

 
 

Julie H. - OR

Zack Vaughn and Laverne Johnson exceed every aspect of Customer Service! Zack Vaughn is a gem. He does exactly what he says he is going to do and almost always quicker than expected. He is a great communicator and kept in touch throughout the entire process. He is highly knowledgeable and this shines through in every single conversation. His honesty and confidence are a much appreciated asset during the entire process. I would never hesitate to work with Zack again and will refer anyone to him without hesitation. Refinancing can be stressful; Zack made it happen as quickly as possible with as little stress as possible. He collected everything upfront, and there were no surprises throughout the process. I got a lower interest rate and paid off all debt in about 30 days! Far exceeded all expectations! Thank you Zack!

 
 

Derrick G. - NY

Kristopher was very helpful and very professional.

 
 

Deborah M. - OR

Leslie and Michael helped me at every step. They were in touch with me daily by phone or email to guide and advise me, and answer my question. They were very kind and when I made mistakes (several) they were very patient in getting me back on track. Leslie and Michael, YOU ARE THE BEST! Thank you.

 
 

Darlene B. - LA

Leslie was great.

 
 

Michael L. - CT

Fast and efficient this was a great refi experience! You couldn’t ask for better service than that which we received from Lisa! We were ALWAYS kept informed about this process - so appreciated.

 
 

Patty L. - CT

Working with Lisa Margevicius was a fantastic experience! She had our best interest at heart. Kept us informed throughout the process!

 
 

Nancy M. - FL

Marissa was responsive, clear, and was a pleasure to work with!

 
 

David C. - CT

Marissa Longo, very attentive. Replied after hours. Very helpful.

 
 

Geraldina S. - NY

Give Mary a raise, she went above and beyond.

 
 

Brandi W. - NY

Mary was phenomenal to work with. She made herself available 24/7 (literally) and made the process move smoothly and quickly which in turn saved us more money. Best company I’ve ever worked with.

 
 

Jessica M. - FL

Michael was the mortgage analyst who assist us in getting the refiance loan. He was on top of everything from the moment we called thru to the closing process. He was kind friendly and explained every step of the process and was able to answer any question we had. Always called back promptly, within 2 to 3 hours of me leaving a message. Called many times to give updates throughout the process so we always knew where we were at in the process.

 
 

Chris M. - MA

My wife and I just wanted to thank Miklos Janosi for his expertise in finding the right loan for us. We communicated our situation to him and he took care of us. The process was easy and he updated us along the way and responded to all our concerns thank you and I highly recommend your services to anyone wishing to refinance. Christopher and Brigitte Mahoney

 
 

Melissa R. - RI

Ndae is amazing. She is the only person who actually took the time and worked with me, listened to my situation, and got me approved. She is absolutely amazing and provided me with exceptional service. I am recommending her to all my friends and family.

 
 

Kathryn B. - NC

Olisa is the best at what he does. He called me almost every day and kept me very well informed. Loved working with him!

 
 

June M. - NC

Olisa was most helpful.

 
 

Sergio D. - CA

Philip personifies your claim of "exceptional service", he was on top of every phase of the process like a true professional. Always courteous and relentless in the pursuit to delight me and exceed my expectations. I received many calls from many financing companies after I completed my inquiry at Lending Tree, but not one of them could address my specific situation and need. By the time I received a call from Phil, I told him he wouldn't be able to address my needs either, but he was relentless in finding the right product and solution and he quickly got us started in the right direction. His commitments and timelines were on point. If I were in the mortgage business I would have to "steal" Phil Stone from you and hire him. He is a great asset to your company, represents you well, and you should take good care of him for the positive image he is creating for the Reliance First Capital brand. I will be happy to refer Phil Stone to any of my investor colleagues.

 
 

Gwendolyn J. - TN

Everything was done very professionally. Regan was very informative about everything. I will highly recommend him.

 
 

Chris L. - OH

Richard and Jennifer did a great job throughout this entire process.

 
 

Michael J. - VA

My wife and I had an awesome experience working with Robert Metz!!!!! Thank you Robert!!!

 
 

Michael J. - VA

Robert went above and beyond to help me and my husband.

 
 

Esther B. - NY

Amazing service.

 
 

Noel P. - IN

Sean was courteous and professional throughout the loan application and process. It was a pleasure to do business with him again. He always responded very quickly and had exceptional follow up.

 
 

Paula T. - VA

Thank you for making our dreams become a reality even with a chapter 13 bankruptcy.

 
 

Kenneth P. - SC

Steve and Candace were on top of everything.

 
 

Carl S. - NC

Steve kept me up to date on the process.

 
 

Dennis J. - PA

I was so impressed with Steve, he stood by side through the whole process. When I felt like giving up he reassured me it would work out. I was also impressed that he came to my closing. ❤

 
 

John L. - OH

Steve was SO informative and helpful! We were very anxious about the loan and he kept me at ease. He assured me through the process that he would do anything he could to help!! AMAZING CUSTOMER SERVICE STEVE!

 
 

Janice M. - AZ

No very professional and courteous. A nice guy.

 
 

Jacquelyn M. - TX

Teddy Ferrell and his team were awesome!

 
 

Ada R. - NM

York gave me an exceptional service. He exceeded my expectations, returned my calls immediately, very courteous, very professional and honest, my closing date and the process was very smoothly and the person conducted the closing was very professional and explain very well and clear. Satisfied all my expectations. I will recommend to my friends doing business with Reliance First Capital and York too.

 
 

Frances K. - PA

Zachary, unbelievably great Service - He was right on top of things and the communication between the two of us was outstanding.

 
 

Julia S. - NC

Albert Souza was the best loan officer we've ever worked with: kind, supportive, respectful, and very knowledgeable. Even if you decide in the end not to pursue the loan, Albert is very respectful. We did finalize our refinancing, but not without Albert answering all our questions and being concerned of our doubts. Kudos to Albert!

 
 

Rosa F. - FL

Outstanding customer service. We are very appreciative for Albert Sousa and how he worked with us and provided assistance throughout the refinance process.

 
 

Matthew K. - PA

Alicia was open, honest and never quite working for us! She works for her clients and never gives up and always seems to find a way.

 
 

Brandon P. - PA

Alicia was amazing to work with from beginning to end! Everyone we talked to from Reliance was amazing. This process can be daunting but we were treated with respect and patience the entire time we refinanced our home. I would recommend this company to anyone wanting to buy a home or refinance! Thank you for helping us achieve our goals!

 
 

Juan G. - MA

Alonzo was very informative during this long process; Thank You Very Much. The bottom line is Alonzo was very good with following up with the refinance loan process. Kudos!

 
 

Charles V. - FL

Brad is the guy who started our whole process. Made sure we understood the paperwork and actually made it pleasant and we even had a few laughs. He really stayed in touch with us regularly even if it was to check if we had any questions or just to talk...I was not comfortable in the beginning but knew we needed the help and Brad made us feel so comfortable and never made us feel like work. The few other people we spoke with from Reliance First Capital were so pleasant as well and we would whole heartedly recommend this office. You will not be disappointed! Anyone I know that needs help will be getting their business card.

 
 

James J. - AZ

Breanna was great. She communicated, she was straight forward. She did a really good job.

 
 

Geaninia L. - OH

Carol has helped us a lot with this loan and we want to thank her for that.

 
 

Yahaira R. - OH

Nice experience to work with you. I'm very grateful. Thanks for making my dream come true :) I thank you for helping me. Thanks Christina and all the team.

 
 

Linda G. - MS

Christine was kind, caring, and professional and yet I felt I was deal with a close friend. I just love Christine.

 
 

Donna Y. - MA

I have to say that Christopher was a pleasure to work with. I was always kept in the loop as to how things were going during this process, aside from the fact that he was always patient with me even in my frustrated moments. I can't thank him and Reliance enough!!!

 
 

Charles V. - SC

This process was very smooth. I cannot think of any improvements.

 
 

Jerald M. - IL

Dalton was very courteous, easy to talk with, explained options very clearly, was easy to contact.

 
 

Cynthia R. - TN

Kudos to Daniel Brown! Daniel is friendly, dependable, professional, and a joy to work with. Daniel stays in touch, keeps his customers informed, and returns calls promptly. Daniel was, by far, the best part of our refinancing experience! Daniel was a pleasure to work with.

 
 

Carmela C. - NY

I have just closed on my refinance and I have to write this to appreciate what Reliance First Capital had given me especially to Daniel Montgomery, my financial advisor, who had given me a refinance option that fit my financial needs and my credit qualification. He's been very honest from the start, verifying with his manager if there were any concerns we were not sure about--- PMI refund, CEMA loan, etc. Kept me updated all throughout. And Tammy Kaur, Processing Manager, who had helped us expedite the whole process in spite of the delays from the CEMA loan application, kept me updated as well all throughout even if I don't call them about it. Thank you so much, guys! I highly recommend these two!

 
 

Jason A. - PA

Everyone on the team who I interfaced with provided exceptional service.

 
 

Deborah M. - MA

Daniel was readily available whenever my husband and I had questions or concerns. He clearly explained everything and he is a true assess to your company.

 
 

Mark B. - PA

Eric was great to work with. He provided me with multiple options for refinancing our home and worked hard to get us the best rate and package possible. With the equity we had we were able to pay off credit cards and get some cash back to boot. I especially liked the eDocs program where everything is accessible on-line. It cut down on time and saved trees. I would ask for Eric by name when you call Reliance. You won't regret it!

 
 

Markus B. - PA

Eric was a superb loan agent. Very focused on providing me a loan package that worked for ME. Very client focused and attentive. Called me back immediately when I had questions and push my refi through channels with excellent speed. I highly recommend Reliance and would use them again,

 
 

Dana P. - MA

The best real estate transaction I have ever encountered. Francine was fantastic, great customer service very friendly very helpful.

 
 

Robin C. - PA

I wanted to share my experience with RFC Mortgage Analyst Francis Allen Pesci (Allen). I waited to refinance with another company from October 2018 to March 25th, 2019 which is totally unheard of to wait that long. On March 26th, 2019, I tried Mr. Pesci and thank goodness I did because I was approved in 30 days on April 25th. My case was challenging as I had one large credit card balance and three others that went into collection status. Plus I had a PA tax lien which I was totally unaware of. Allen knew exactly what to do to get me approved and has a team of credit analysts who review a person’s situation to advise what to do to get your credit score up to where you may qualify for the programs that are available at Reliance First Capital. Allen also introduces you to his manager at the onset of the refi, who calls to introduce himself to you which I found very reassuring. He was always helpful, respectful and sympathetic to my situation and went above and beyond to help me. Not only did he get me a rate lower than my current mortgage, he also was able to qualify me for a loan amount to also pay off my existing debts plus my debts in arrears which is a total blessing. I truly believe Allen Pesci can help people with poor credit and it would be great if you can contact him if you need his services. He’s been doing this a long time and is excellent at what he does. I think that even after bankruptcy clients are discharged, they may have certain challenges in getting mortgages, refis or equity lines of credit, and Allen Pesci can assist with that as well. He’s honest, hardworking and totally goes above and beyond. I wholeheartedly recommend him. Allen is super knowledgeable, enjoys what he does, and is excellent at his job on all levels. He’s honest, hardworking and totally goes above and beyond. I wholeheartedly recommend him.

 
 

Jerry M. - NY

Jim is the example of what customer service should be. He went above and beyond in getting my refinance done smoothly. I HIGHLY recommend him for any of your loan needs!!

 
 

Fred S. - NY

My wife and I are retired and had gotten jammed up financially. No extra money for ourselves. All of it was going to pay back creditors and then an unexpected tax hit. Jim walked us through the refi. With no delusions or false promises and was spot on with his numbers. We now have room to do things and SAVE money. He was very friendly and cordial and reassuring that we could get the loan. He was in contact every day during the process and helping us with the necessary documents that he needed us to get to him. Very professional and caring. I highly recommend Jim for any loan you are trying to obtain.

 
 

Lea G. - NC

Jamie was amazing! She was so helpful during the entire process!

 
 

Roy C. - NH

It was the best refinance experience I have had in 45 years. [John], who handled my transactions, was genuine and a breath of fresh air to work with. I would recommend him to anyone, anytime. Thank you sir for your professionalism and for listening to my needs and doing your best to meet them. It was truly a pleasure to have you working with me. He is very professional and he knows how to listen. [John] responds very well and does his utmost to provide excellent service. I recommend him to everyone.

 
 

Aileen J. - NY

We have used John in the past for a refi. He was on point with his information, extremely polite and helpful and made the paperwork process simple. This is our 2nd time dealing with John for a Refinance and the reason I used Reliance First Capital again was because of John. We are working with him for the 3rd time and would definitely recommend John Spellman to friends and family. Truly a pleasure to work with :)

 
 

Domingo M. - NY

John was there whenever I had a doubt. Very responsible as well. John was on task with every single detail and was very very helpful along this journey.

 
 

Priscilla R. - FL

Joseph kept me informed as to what was happening with my mortgage the whole time. I could always get in touch with him if I needed a question answered. And he always had an answer for me.

 
 

Brian B. - CT

Audrey Morrell was there for us all the way. When we got discouraged she would say everything is going to be OK. She went above and be on to help us and we really appreciate Audrey so much and was Lucky to have her working so hard for us. Thank You Audrey!!

 
 

Jane S. - PA

Christie was exceptional. She did a wonderful job of explaining things and providing exceptional guidance. She went the extra mile for us and mad the process so very easy for us.

 
 

David G. - IN

Christine went out of her way.

 
 

Joseph B. - OH

Dan did an excellent job to keep me up to date on everything. Cheyenne did an excellent job helping me with documents needed.

 
 

Patricia B. - NY

Donna is a gem, she is very knowledgeable about the mortgage world. She was able to secure a good rate for my refinance. She explained everything and made me very comfortable with the process. I would highly recommend Donna, she is prompt when returning calls and emails. She definitely keeps you in the loop with the process. I was lucky to have her process my refinance.

 
 

Amelia B. - NJ

Amazing team, very professional.

 
 

Allison P. - NY

I don't have any suggestions. This was the smoothest process and I’m extremely happy. Exceptional is an understatement for the type of service I received from Genna Englert. Not only is Genna extremely helpful, knowledgeable, forthcoming and flexible, she made me feel like we had been friends for years. Her friendly personality and caring approach made me feel very comfortable taking on this normally daunting process.

 
 

Erik P. - CA

James "Jim" Stevenson was extremely helpful from the beginning. I was overwhelmed with the call from LendingTree but I liked how Jim left a message that was straight forward and to the point. Very transparent and which I like very much because it is so hard to trust people these days. He listened to my concerns and quickly offered solutions to what thought were going to be hurdles. It was great to shave years off of our mortgage, get some home repair cash and all at a low rate!

 
 

Nubia M. - CA

I was overwhelmed with all the calls coming in. At first I thought I set myself up for scams but I received a message from Reliance and Jim was very straight forward. He said in his message that if I had changed my mind to simply call him back and let him know. I liked that because it made me feel non-committed. So I called him and told him my concerns. He addressed them and presented a mortgage that would save years of interest. It even allowed my husband and I to get cash out to do home improvements. I really like how he explained the boundaries of what he could and couldn't do. He even called out that the competitor would not be able to do as they said they would. Boy was he right. Our application fell thru with the previous bank, it was so disappointing and stressful. We were now in the middle of construction and concerned that our financial plans were not going to be met. Thankfully Jim was able to pull though. He never made promises he couldn't keep. He didn't tell me what I wanted to hear, he told me what I could do. So we did! The process was so smooth and quick! My husband and I can't believe it. So far we are very happy!

 
 

Billie P. - VA

Jennifer was helpful and there every step of the way!

 
 

Richard B. - AZ

Jennifer helped us throughout the entire process and it was painless. They took care of everything. Jennifer was on top of everything and kept us informed at every step. Would not use anyone else. Thank you very much for your help.

 
 

Maximo T. - NY

John was informative and professional. His years of experience certainly added to my confidence in his ability to help me with my loan-he was the reason why I refinanced with Reliance First Capital. OUTSTANDING

 
 

Marie E. - NY

Kelly was outstanding. Very patient and very professional through the entire process. Top notch Mortgage Analyst.

 
 

Tamas V. - NC

Easy and quick process! Albert was very professional and helpful!! I'll recommend Albert Sousa for my friends and my family members!!

 
 

Theresa D. - NC

Outstanding Service. Reliance First Capital did what no other lender was able to do. The service was above and beyond anything I expected. There are no words to praise Brian and Michelle. Both were very attentive and communicative. I was kept apprised of every step. Their support, help and caring helped me get through this and alleviated a lot of stress.

 
 

Carol M. - AL

I was very happy working with Brian Christopher Siger. Any questions I had, all I had to do was call or email Brian and he would answer ASAP. The whole refinance of my house was easy than any other refinance I have had. It was the first time that I did not have to go to a lawyer’s office, they can to my house.

 
 

Debbie D. - NC

Caleb is AMAZING! He listened to our needs and guided us to the best option to meet our goals. Reliance First Capital is lucky to have him on their team! Thank you!

 
 

Juan O. - NY

Our agent Chris was very thorough I fission to the point was available via email and phone and follow up on all my questions I would recommend Chris.

 
 

Rebecca B. - NY

What a caring company. First let me tell you out there that are looking to refinance or to have anything to do with your home the company helps you in no other way than any other company every other company talks a good talk but never walk the walk with you Reliance First Capital talks a good talk and walks with you every step of the process they really go above and beyond for you and guess what it’s not about the money they really take your situation into consideration and they work even harder for you to get you the best deal just call them and you will see there are people out there that care god bless them for all their help

 
 

Rebecca W. - NY

Donna was amazing to work with. She gave us multiple options and helped us make the right decision!! So happy I picked up the phone after my online inquiry!

 
 

Phyllis G. - MD

Genna Englert was fantastic! She answered our calls and questions without any delay what so ever. Genna would greatly flourish and rise high with a more well-known company. Although everything went so smooth with our loan I wouldn’t recommend the Reliance First Capital as a “company" to use, due to the fact that we feel we were greatly overcharged for our refinance and cash out experience. Again, the experience and professionalism of Genna Englert rises high, the costs with this company fall very short.

 
 

Lawrence M. - MI

Jacqueline was EXECPTIONAL in the way that she handled my loan. You need more people like her on your team!!

 
 

Carl F. - NY

Wonderfully comforting experience. My experience with James was extraordinary. James stood by me and supported me through the whole process. There were some obstacles that another loan officer may have turned away but James promised we would get through and complete the loan and we did. I'm absolutely grateful for the service I received from James and Reliance first Capital and would recommend them to anyone. Thank you so much.

 
 

Massimo S. - NY

Extremely knowledgeable, assisted every step of the way, no matter day or time, A consummate professional. Could not have been happier with the support he provided.

 
 

Steve M. - TX

We could not be more pleased with the excellent service, notifications of progress and clarifications to our questions from the beginning to the conclusion of our loan. Jennifer Lutsch was as professional and cordial as we could have expected. Will be happy to recommend Reliance First Capital to anyone that we know is considering a loan.

 
 

Christine B. - OH

Entire experience was professional. John Maus was our agent / contact person. He was available for all of our needs and questions. Heard our needs and met our expectations.

 
 

Craig E. - NC

I found Reliance First Capital to be transparent, fair and responsive during my transaction with them.

 
 

Danny T. - AZ

I worked with Joe on helping us refinance our home, he was very easy to talk to, very easy to get ahold of, and always kept in contact with us to keep us updated on what was going on every day. If I had a question he was knowledgeable and was always honest, if he didn't know the answer he would find out and call me back immediately, I would recommend this company to anybody without hesitation. Thank you again for all your hard work and time to get us back on track again

 
 

Joshua J. - FL

Kelly was our loan officer, we could not have asked for a more professional and sweet person...Amazing!!!!

 
 

George H. - VA

The team at Reliance First Capital was very professional and provided excellent customer service. We worked with Lisa Marie Podorson. Although initially, we decided not to close on the refinance of our current mortgages, we relocated to another city and took out a new mortgage with Reliance First Capital on a new home purchase. The process was very fast and efficient. I would recommended this firm to family and friends. Lisa was great to work with.

 
 

Jack W. - DE

Steve was my first contact in the process of my mortgage refi. Over the course I became very comfortable with him as he was patient and kind and also very knowledgeable of what he would need from me and what I could expect from Reliance First Capital in terms of the product and the process of getting it done. I actually depended on him and his professionalism blended with his phone personality made me a believer that this kind of service can actually be done without being face to face in the interim of it. Michael and Roman were also very kind to me and accommodating. The closing Lawyer was another enjoyable and pleasant experience. I would and already have recommended Reliance First Capital to my Family, friends and colleagues. Thanks So Much now my rate is fixed!

 
 

Stephanie B. - NH

Tyler was so helpful in getting our house refinanced. He was great at staying in touch and explaining all parts of the process. He was super helpful during the whole process and found us a great loan.

 
 

Mario F. - AL

Vincent is amazing. My experience was great. He seems to really care about his customers! Highly recommended. Everyone was great and a pleasure to work with. Vincent Gentile made me feel comfortable and like I mattered. He always kept me up to date on things and for me that’s very important. I strongly recommend Reliance First Capital!!

 
 

Johnny A. - TX

William kept me informed about my loan.

 
 

Shawn B. - KY

Tab called and made this nightmare go away! Everything he said he could do happened. I highly recommend Tab and Reliance to all my friends, and Family for sure. Thanks Tab

 
 

Teresa B. - OR

I worked with Tab at Reliance First Capital and he was really on top of everything and made sure I knew what was going on throughout the whole process. I would highly recommend this company but only if you get Tab as your representative.

 
 

Cherlyn F. - TX

Refinancing can be a chore. I gave our current mortgage company an opportunity to work with us and they failed. Aaftab come to our rescue. He patiently listened to the ideas I had of paying off credit card debt. He compared the other offer and did much better. I give him 5 stars, (the underwriters a 4 star rating.) Over all, a very good experience.

 
 

Wendy W. - OH

Akim was our main point of contact. He was amazing to work with and built refinancing options that helped our family meet our financial goals. Amazing Refinance! Reliance First Capital, LLC was amazing to work with. Our Realtor, Akim H, did an amazing job presenting us with several options to refinance our home. We were able to lower our interest rate, pay off our automobile and actually save money on our monthly bills. Highly Recommend Akim and Reliance First Capital! Amazing Customer Service! Amazing Mortgage Analyst that had our best interests in mind. We refinanced our home and could not be happier.

 
 

Miranda W. - PA

Alicia was so easy to work with! She answered every question I had - day and night - and kept me in the loop with everything going on! She worked hard to make sure our closing didn’t get pushed back any further (due to closing company - not mortgage company) and went above and beyond what I could have asked from her. I would highly recommend Alicia to anyone looking to purchase a home!

 
 

Pam E. - FL

Thank you for reestablishing my trust in One's word is as good as their handshake, and can be trusted. After my experience with Loan Depot 15 months ago when I first refinanced, I went on the premise that I was raised on "that everyone is inherently good"! You Have helped me regain faith in people and loose some bitter taste about Mortgage Brokers. I have enjoyed working with you very much, you made the process very easy for me...understanding and having patience with my disabilities without me feeling like a burden to you. You explained it till I got it...lol. I wish you Much good fortune in Business, you will go far with your personality and diligence. I also wish you and your fiancé, a wonderful life, try to leave work at the office and (ask her if she would do the same), and even years later, always have at least one date night a week even if you have a dozen kids. Have a Wonderful Life, Enjoy Life everyday cause it goes way to fast. Count your Blessings and not your troubles, and never let anyone steal your sunshine.

 
 

Ronald L. - DE

Brett was fantastic.

 
 

Sandy B. - TN

Happy and thankful. Brian Solomon was the best in assisting us with our needs. He went above and beyond with his help and he truly cares about his client’s needs and best interest.

 
 

Oscar D. - NY

Our experience with Brian went above and beyond our expectations. He was kind, polite knowledgeable and always had our best interests in mind. He was always available and walked us through the process step by step and made us feel confident we were making the right decision even thou we had others wanting our business. He made us feel like Family and that meant a real lot. To us and made us feel like we were definitely making the right choice by going with Reliance. We will highly recommend his services to all our family and friends. Our experience with Reliance was beyond amazing. Our loan office Brian Siger was exceptional in processing our loan in a timely manner. He was very kind polite and knowledgeable about the process. He explained and walked us through the process every step of the way. We had other options to look into but are very, very satisfied we went with Reliance at this very important time of our lives. We would highly recommend anyone looking for their services to contact him and we are confident he will help you with whatever you need. Bottom line he was looking out for our best interests and treated us like we were FAMILY and that meant a lot to us. Customer service like he has shown is hard to find now a days ...Thank you Brian and to the Reliance staff.. Kudos!!! Thanks to all the staff at Reliance for your time and help. It was very much appreciated...

 
 

Rhonda T. - TX

Thank you to Reliance, and especially Brittani for the great work in doing our Refinance, they were proficient, prompt and polite. Even when some strange curve balls got thrown our way they worked through the issues and gave us a great rate and fantastic service. William his whole staff at Reliance First Capital worked tirelessly on my behalf to get my mortgage pushed through. Truly a Godsend! Thank you so much for all that you did.

 
 

Beverlyann B. - FL

Caleb took the time to explain the process.

 
 

Tammy H. - PA

Christie was terrific.

 
 

Donna L. - OH

If Christina had not been so kind and caring and easy to work with I would not have gone through with the refi.

 
 

Ronald B. - MD

Christine was very helpful in every aspect of the process and went out of her way to handle issues so that my application was always moving forward. She is very friendly and knowledgeable. Michael, in his role to gather all of the necessary documents, was efficient and brought the package together quickly. Thank you to Christine and Michael.

 
 

Jeffrey P. - NC

[Christine] was very knowledgeable and helped me to figure out a way to stay at the years we were and still do the things I wanted to accomplish by refinancing. She was in constant contact and let me know everything I needed or didn't have so I could get them. She was on top of everything and enjoyed speaking with her, you could tell she answered the phone with a smile and would help you any way she could. I would highly recommend Christine and look forward to working with her in the future. The people who handled our account were great. They kept in constant contact and let me know what I was missing and were patient when it took a few days to get the extra info. I was very pleased with the overall experience and the way that it felt like they listened to me and was almost like talking to a family member. Christine was very knowledgeable and help me to pick out the best solution for what I was trying to accomplish, she was GREAT! I have refinanced before but this was far the easiest process I have ever experienced. Seeing everything online was what kept me going as I could see the whole process and how far I was away each time we spoke. If I ever move I will certainly call Reliance First capital for a loan!

 
 

Robert G. - VA

Daniel was consistent throughout the whole process and kept us informed on any changes that had to be done. He was very pleasant, thorough and committed in in helping us with our financial needs. Thanks Daniel!

 
 

Wendy C. - PA

Awesome to work with. Always calling to give up dates and to ask how I was doing. That is important.

 
 

Glenn F. - NY

Made a complicated refinance easy. Great support from beginning to end. Combined a few items saving significant dollars. I would recommend to all.

 
 

David C. - TN

Elise Peterson was absolutely the best part of the experience with Reliance First Capital. She stayed in touch with us throughout the whole process of our refinance. And best of all, she did everything that she said she could do. She is great!!! Everything went perfect.

 
 

Diane W. - MA

We contacted Gary for a refinance on our mortgage. We were looking to pay off debt, and take some cash out for home improvements. From our very first phone call Gary was wonderful. He listened to what we wanted, and looked out for our best interest at all times. He answered all questions in a professional manner, and made the experience great threw the entire process! Highly recommend Gary Sabshon!

 
 

Cassie D. - DE

Thanks for all your help this was an awesome experience!!

 
 

Ryan H. - PA

Jacqueline and Kristen we both hardworking with great attitudes.

 
 

Tracy C. - VA

Jacqueline was very professional and kept me informed at each step. Even though my credit was low she worked with me to get a loan that I could live with.

 
 

Mark G. - LA

An overall great experience. It wasn't an easy task but I had a lot of help from Jennifer Lutsch. There were times when I didn't think the underwriters would stop asking for more information but Jen kept things on track and helped keep me calm. Thanks again Jen for all you help.

 
 

Christine B. - OH

John was our contact analyst from Reliance. He was extremely helpful and took all the time needed to make our refinancing an easy and stress free experience. He went out of his way to listen to our needs and meet our expectations. We will be sure to give family and friends his number for future business. It was outstanding service. Jon Maus was superior. He got the job done. Excellent service. Called with every issue. Resolved problems. Kept us informed. He's the guy you want to handle your loan.

 
 

John H. - NY

In my whole life I've had quite a few very professional people with whom I've worked for this deal and that, and John is right there at the top. I will recommend to family members and friends Reliance First Capital and for them to specifically ask for John because of his professionalism and heart. All the things one would want in someone who handles something as important as a mortgage, you'd only want John to handle it.

 
 

Cathy C. - TN

The experience with refinancing with Reliance flowed extremely well. The staff were professional and the online process was user friendly which typically is not the case in most situations. Kudos to my representative, Jose Magana, he was there for every step of the way and was very thorough in explaining the process. He was easily accessible for any questions or concerns. If he didn't answer right away, Jose would return the call within minutes. He even went out of his way to give sound advice to improve your financial goals. I would most definitely recommend Reliance First Capital and ask for JOSE!

 
 

Richard H. - NC

Fantastic Lending Experience. They were extremely easy to work with, very professional and Joseph Fairchild, in particular, was very helpful in determining our decision-making options. The loan approval process was very efficient and closing was handled very well on our schedule.

 
 

Robyn G. - OH

Joe Versiackas at Reliance First Capital made it super easy for me to refinance my house. I had been trying to get this done for a year and no one would help me. Joe not only got it done but made it a super easy and painless process. I will always be grateful to him and his entire team. I can't thank him enough!

 
 

Robert N. - VA

From the very beginning I felt that Joshua had my best interests at heart. He was always willing to explain the fine points of the loan application process and answer whatever questions I had. Joshua is truly an outstanding Reliance First Capital employee.

 
 

Dale G. - TX

Keenan kept up informed all thru the loan process. We have a very difficult loan problem that he helped to rectify. Keenan is an excellent loan Officer and I would gladly recommended friends and family members to him. Keenan was always polite and friendly. He called several times a week to keep up informed of the loan process. How can you improve on "Excellence"?

 
 

Ross K. - NM

Keenan Henry is one of the most attentive, professional, and helpful loan officers I've ever dealt with. He's one of the best listeners I've ever worked with, and won't rest until all your needs are met. Keenan is the BEST!

 
 

Alecia C. - TN

Kelly made the impossible happen. Our credit was damaged due to us not being responsible. She was able to get us a great rate and now my debts are paid off and our credit scores are on their way up. She was so kind and explained every part of the process in full so we were aware of what stage we were in. We had some issues to fix because of the appraisal which held things up a little bit but otherwise the loan was processed and closed in a very timely manner. I would definitely suggest using her. She's very knowledgeable and great to work with.

 
 

Tina T. - TN

Kelly Sipp was on top of everything from the first talk we had. She kept me informed on everything that was taking place. Any questions that we had was answered in a matter of minutes. She was always pleasant to speak with. I know this might be a little weird but I miss her. I will definitely her to anyone that might be buying a home. Reliance has got a jewel. I just cannot say enough about her. She was great to work with.

 
 

Joshua N. - PA

Keri went above and beyond the call. I knew nothing of the process and Keri got me through it with as little pain as possible. Certainly glad it's over with for now but the next time, if and when, I know who I'm calling. Any question I had she had the answer and in a timely fashion. Things had to be changed more than once and she knew I was getting annoyed. I may have even got an attitude a time or two. She was always courteous and very professional presenting the entire process as I needed her to. I could not ask for more from a process I really don't want to deal with. For those of you in need of someone look no further, you found her.

 
 

Kaitlyn D. - PA

Keri went above and beyond with her communication. She always replied promptly and followed up just to see how we were doing. She made sure we had any documents that we needed quickly and efficiently even if it was during an evening or weekend. She was a major help during the underwriting process! I have given all my house searching friends Keri's information.

 
 

Kenneth B. - TN

When Leslie contacted me I had just had a bad experience with Quicken. Her approach was totally different in she asked questions that I didn't want to hear at first and then she said if you just give me 24 hours and talk to me, I'm going to help you do all you want and more. I listened. She wasn't just interested in selling a loan, she asked me stuff no one else ever has, she told me by the time I retire I could have no mortgage at all and I was skeptical. Leslie is a true gem and a beautiful person. She calmed me down and then gave me more than I expected. She is someone you should be extremely happy to have on your team.

 
 

Terry C. - KY

Had a great time working with Lisa Martin she did everything she said she would do if possible very honest and very easy to work with. I would recommend her to everyone looking to refinance or just get a loan I give her a 10+. Thank you

 
 

Gisela F. - NY

We highly recommend Lisa as the best mortgage analyst. As first timers refinancing, we couldn’t ask for an exceptional and experienced mortgage analyst. We will definitely recommend Reliance First Capital.

 
 

Vanesa Y. - AL

I was thoroughly impressed with Mary Connolly. She took the time to allow me to decide when to start the refinance process. We worked together for a short time and closed my loan in less than a month. I cannot thank her enough for a super job. I highly recommend her and have communicated with a few people who hopefully become her clients. Looking for someone with a good attitude and a hard worker, ask for Mary Connolly! Reliance First Capital was very responsive to my needs and concerns. Their staff was extremely professional and pleasant. The process from start to finish was less than a month. Any calls, emails, or texts were promptly addressed. This was the most professional and friendly mortgage procedure I have ever experienced. Hats off to everyone especially my representative Mary Connolly.

 
 

Lisa M. - MA

Reliance First Capital was beyond helpful to us while we were looking for a new mortgage! Our situation was a cumbersome one that needed extra attention. Our representative Mary Connolly from the very first conversation and all the way through the process was nothing short of excellent. Her ability to execute all the things necessary to get things done combined with her warm personality makes you feel like you are her first priority. I am grateful to Mary Connolly for everything she did to help us and happy that Reliance First Capital went above and beyond for us.

 
 

Elta W. - VA

I am so thankful I found Maryjane Wheatley to help with a mortgage! She is awesome! She answered all my questions! Everyone at Reliance are super! Maryjane always answered when I called or called me right back! I feel like I have made a friend for life! Maryjane must be a great employee! Thank you Maryjane for everything!

 
 

Maureen P. - MA

MaryJane Wheatley was amazing! If we could give her 10 stars we would!!! She was extremely thorough, helpful, patient and professional. She answered all our questions and walked us through every step of our refi. We didn't know we had some of the options she presented to us. We were so well informed. It was pleasant and very natural. She was amazing! We highly recommend her and Reliance Capital and look forward to working with her again.

 
 

Shannon C. - OH

Both my loan officer and her team were great. Someone was always available to answer my questions and made me feel comfortable with the process. Mekeighla is so knowledgeable and helpful. She let us know what we needed to do step by step and made the process so easy. She was quick to respond anytime we had a question during our process. Fabulous to work with! I've been in the customer service industry for over 30 years and she is one of the best experiences I've had as a customer! Thanks for everything Mekeighla!

 
 

Kevin M. - KY

Highly pleased. Our experience was very smooth and professional. Would highly recommend.

 
 

David B. - MI

Michael O'Brien is a star! He was very cooperative and understanding and was always willing to help. He was constantly keeping us on course to complete this loan and to help us better our lives. I am so glad that he was there to help us through this process.

 
 

Daniel R. - NH

Ndae was very professional and knew what she was doing right from the beginning to the end. Very satisfied with the help and service I received.

 
 

Martin M. - VA

Nick Newlon was my mortgage analyst and he really impressed me with a level of customer care that is very rare: from our very first contact I could tell that he genuinely cared about finding a solution, and was willing to think outside of the box and do what it takes. As an entrepreneur I've had many experiences with underwriters being very hesitant or finding it outright impossible to imagine possible solutions, and I dreaded the idea of 'hopping for a mortgage', prepared to receive nothing but rejections once again. Yet Nick believed in me from the beginning. Even in the initial exploratory phase, when many other lenders just fizzled out - Nick not only called back when he said he would, but he had taken thorough notes about my unique needs, and shared with me what he was looking for at his end to create the best possible solution. Once we started going through the paperwork, Nick held my hand every step along the way, facilitating communication between me and the underwriting team in a way that felt surprisingly easy. He ensured I also had direct contact info to his team (Bethany and Kristen) in case he might not be able to respond - but he always was there. His knowledge, care and can-do-attitude are a great asset - and I will wholeheartedly recommend him to anyone who has unique circumstances and challenges that conventional lenders roll their eyes at. Nick can figure it out for you!

 
 

Solomon T. - MD

Olisa! He's Awesome! Thank you so much!

 
 

Phillip C. - PA

Couldn't be better. No matter what was thrown our way he figured it out and made the process easy couldn't be happier thank you so much Pat!!!!

 
 

Shane G. - MA

It was a pleasure working with Patrick and the Reliance First Capital Company to refinance our mortgage with. The process was not long drawn and stressful, we were well notified at all times what was being done in the loan process. Patrick was a breath of fresh air, especially after having a bad experience with a mortgage company about 6 months ago. I want to thank Patrick and the Reliance Company for a job well done.

 
 

Hilda S. - VA

Good experience! Patrick was very easy to work with and made everything as easy as possible. No complaints at all. Very quick to respond with any questions.

 
 

Kari W. - VA

Pleasure to work with. This was our first refinance of our home and Patrick made everything go extremely smooth. He was very easy to speak with, explained things, and wasn't overbearing like most companies are. Process was very quick! Thanks Patrick for all your help :) Would highly recommend his services to anyone looking to refinance.

 
 

Judy B. - NY

Patrick is GREAT!! Patrick was just perfect. He told me what he could offer, but didn't pressure me to take it. He was always kind and available; if I left him a message he called back that same day. He told me the process would take 30-45 days, and it has. I highly recommend Patrick to anyone who is interested in getting a home loan.

 
 

Toby L. - NC

There is always room for improvement. This was my first refi experience. The only suggestion is to recognize first-timers and help them prepare from the start on how stressful gathering the information required will be. Pauline and Yara did an excellent job getting me through the process once started. The eye is always on the prize. Pauline truly personalizes the experience. She allows her customer to feel as though they know her and her concern for her customer is authentic. Yara is my personal hero. She and Pauline both made me feel like I truly had someone in my corner cheering and fighting for my best interest.

 
 

Toby L. - NC

Looking to refinance or simply have questions to help you make the best decision for YOU? Ask for Pauline!! I'll admit... I didn't call First Reliance myself, but I hung up MANY times on other companies as I searched for the right fit. Pauline just happened to call at the right time with the most sincere and trusting demeanor. I knew immediately they were the right fit for me. I can never thank her and the First Reliance team enough. Everyone's situation and reason for refi is different... you can rely on First Reliance, Pauline, Yara and their team to get you through the process and to the closing table (which happened to be my kitchen table) in one piece and with confidence in your decision.

 
 

Teressa W. - VA

Reliance First put us first! Richard was amazing in helping us get the right refinancing we needed right now. Our situation was not simple, but he made it seem that way and ultimately made it to the finish line! Thank you, Richard, we would definitely recommend Reliance — especially Richard Nagel and his entire team.

 
 

Yveline L. - MD

Ritu is beyond "EXCEPTIONAL" from the start to finish she exhibits an unprecedented professionalism. She went above and beyond the call of duty. "Your attitude will determine your altitude". She has the A T T I T U D E and there is no scale to measure that. Well done! Keep up the good work.

 
 

Scott M. - OH

Professional and Personal Service. From day 1 looking at houses in Sheffield Lake, Robert was upfront as to what we needed to do to get ourselves in a better position to purchase a house. We were relocating from an adjoining state and Robert walked us through the process from the beginning making our closing an enjoyable experience. If you’re looking for a personable, professional person to guide you through any hills or valleys and make your home buying experience LESS stressful, Robert Metz is the man!

 
 

Kimberly S. - OH

Robert was excellent to work with and made the entire process easy. He made sure I understood all the information, and made everything very fluid. He was always available, and very personable. I highly recommend working with Robert to finance your new home!

 
 

Latanya E. - AL

Roman the Mortgage Guru: R - Resilient. He bounced back after every roadblock. O - Organized. He knew when to follow up on every issue without skipping a beat. M - Miraculous He made me believe in miracles since I was turned down over and over until him. A - Authentic. He wasn't afraid to be brutally honest about the situation. I was not an easy case to conquer. N - phenomeNal. The savings were phenomenal. I can see some results! I had given up totally on refinancing my house. I would see the advertisements from Lending Tree and just think it was for someone else. So, one day for the heck of it. I clicked the button. And of course, lenders were jumping over each other to tell me 'No' as if it was a sport. Except for Roman at Reliance Mortgage. He didn't give me a No; he gave me a maybe and here's how we get to Yes. He was honest, candid, and determined. Somewhere along the way, we became family. My faith was restored in good hardworking people. They exist. Ask for Roman and let him work your miracle. Roll up your sleeves and follow his instructions. And save money and rebuild your hope in your future and your home. Thank you Roman from the bottom of my heart for not giving up on me. God bless!

 
 

Anne M. - PA

Ryan kept me updated and made himself readily available. Stellar job!!! Great asset to your team. Truly if anyone I know needs this service I will refer them to Ryan.

 
 

Sarah H. - TX

Nick Newlon takes great care of all the clients I put him in touch with. He is very knowledgeable about the many different programs Reliance offers, and I cannot speak highly enough about him.

 
 

William T. - IN

Thumbs up!

 
 

Jennifer S. - TN

Reliance for the Win! I was hesitant to refinance due to the overwhelming response when I submitted through Lending Tree (I probably got 10 calls/ emails/ texts a day from 4 lenders for almost 2 weeks). Sharon with Reliance was friendly without being overbearing or pushy so I elected to finally take the call. I am so thankful I did! Sharon worked with us on our needs and provided a multitude of solutions to assist. The process was easy and our loan closed within a couple of weeks. I would HIGHLY recommend this company, more specifically Sharon Lucas and her team, to anyone looking for a mortgage or to refinance.

 
 

Seth D. - TN

Sharon provided fantastic service.

 
 

Daniel M. - NC

Teddy Ferrell helped my family navigate a difficult time when I unexpectedly found myself unemployed. We actually refinanced two properties with Reliance and the level of service rendered by Mr. Ferrell was top notch. We closed both loans very quickly and were able to knock out some other outstanding debts as well. Mr. Ferrell did a GREAT JOB and highly recommend him for his professionalism.

 
 

Patreece L. - NC

2 Names: Teddy Ferrell. He's patient, an excellent communicator and wonderful to work with. He closed my refi this past fall and I couldn't be happier. I will have Teddy handle any and all of my real estate needs in the coming future.

 
 

Christy D. - LA

Working with Teddy Ferrell at Reliance First Capital has been a sheer pleasure and a very easy process. He is highly professional, extremely personable and down to earth, willing to help beyond expectation. He is extremely knowledgeable, highly informative, and responds promptly. Everything during our process was explained in detail, every option and all avenues we could take that best suited our situation. Always looking out for our best interests. If you are looking to refinance, purchase, or make a loan, my husband and I highly recommend Teddy to handle your requests. He's almost like dealing with a family member when all is said and done! Thank you Teddy for all your hard work, assistance, kindness and consideration and Thank you Reliance First Capital for accepting our home loan request.

 
 

Kellie A. - TX

I am the assistant to real estate agent Donna David, who represented [our client] during her real estate purchase. Teddy Ferrell was our client’s lender. He was very diligent in not only getting this file completed but in keeping our office up to date on the transaction movements throughout the whole process. We'd highly recommend him to anyone searching for a great lender. He is very professional and good at what he does.

 
 

Daniel M. - TN

I want to thank Reliance First Capital for my refinancing, a VA. Loan. I want to say a special thanks to a fellow veteran a loan officer Teddy Farrell, very professional a knowledgeable of his job. I just want to write this small message to say thank you.

 
 

Anthony D. - TX

Working with Teddy Ferrell was a breeze. Everything went smoothly and exactly how he said it would go.

 
 

Penny B. - NC

Teddy and his team were great to work with! They were always available to answer questions and kept me up to date on everything that was going on. What I thought was not possible Teddy and his team made possible. I would highly recommend Teddy and his team for any financial needs.

 
 

Bobbi M. - IN

We worked with TEDDY FARRELL for our recent refinance. Having previously worked in the mortgage industry for 15 years, I had high expectations for a lender. I had spoken to several potential lenders and I simply wasn’t comfortable. In fact, we had decided not to continue with our refinance plans. Teddy Farrell called me from a previous request I had made for basic rate information online. I was immediately comfortable with him. We ended up applying for the loan before we hung up that day. He kept us informed through the entire process. He was highly professional and efficient before, during and after our closing. If you are looking for a lender, you can relax and call Teddy!

 
 

Travis B. - IN

It was a pleasure working with Teddy Ferrell of Reliance First Capital. He was able to provide us with multiple options that were custom to our current financial situation. Any questions or concerns we had were quickly responded to with well-informed answers. Teddy was very thoughtful, kind, knowledgeable, and professional throughout the process. I highly recommend trusting Reliance First Capital with your financial needs!

 
 

Steve S. - TN

Tracy provided 5 star rated service.

 
 

Thaddeus M. - MA

Tyler Maglione did a Great Job taking us through the whole process, he made it easy and had all the answers needed. I would recommend him any time to anyone who is looking for a Mortgage

 
 

Eileen F. - AZ

Vincent far exceeded my expectations regarding my loan, he was superior in every step of the way handling my loan.

 
 

Jennifer M. - KY

Great to work with and good for bad credit. They were friendly, helpful, and explained a lot about how the process of qualifying for a mortgage actually works, which some lenders seem to want to keep secret for some reason. I worked with William (Ed) Bailey, and I appreciated how considerate and respectful he was towards me and my financial situation as I am rebuilding my credit. They really went the extra mile for me, including making sure that my difficult loan closed before my appraisal expired so I wouldn't have to pay for another one.

 
 

Ruth G. - TX

Reliance First Capital was awesome. It was especially a great experience working with Mr. William Collins. He was there every step of the way in refinancing our home. He made sure my husband and I understood everything that was going on. He was a man of great integrity and help this process go very smoothly.

 
 

Kevin A. - TX

William delivered the best possible experience along the refinance journey. He listened to my needs.

 
 

Terra C. - TX

I highly recommend William (Bill) Collins at Reliance First Capital. His attention to detail, ability to explain things in a way we could understand, his caring and kind demeanor was invaluable. He truly cares about his clients and about people in general. Thank you Bill for all your help!

 
 

Tammy M. - NY

Lisa Margevicius was exceptional! She made me feel very comfortable thru out the whole loan process.

 
 

Harriet E. - PA

Lisa was terrific - she called and updated me on the progress of my loan, was friendly and informative.

 
 

Robert K. - NC

What a pleasure it was for me in refinancing.

 
 

Debbie V. - NY

The Amazing Mike O'Brien - My experience with Mike O'Brien was an amazing one. Everything that could have gone wrong with my situation did. Mike went above and beyond to get us our mortgage refinance completed. People like Mr. O'Brien are far and few between. I would highly recommend Mike O'Brien to everyone.

 
 

Steven C. - IN

Everything was great through the process. I just want to say that Ndae needs to be recognized for her hard work. I could call her and she was right there. Always with answers. If she didn’t have one she got one. She was great!!! Ndae was very exceptional. Follow through everything!!! Carl took the time to introduce himself and Jacqueline. Couldn’t have of had a better group than what I had. They were great!!

 
 

John E. - OH

Ndae was with us every step of the way, fulfilled promises and had our loan closed expeditiously. Always available to answer our questions and concerns.

 
 

Michael C. - ME

Exceptional Customer Service! From the very beginning, we knew this was who we wanted to handle our refinance. Ryan was helpful every step of the way and made the process as simple and "user friendly" as possible. Our situation was a complicated one with a sole proprietorship that became incorporated and the tax returns alone were tough to navigate but he saw every obstacle through in an easygoing manner...I never felt I was bothering him with our questions and he went above and beyond to keep us completely informed throughout the whole process. We felt we were sincerely cared about which is a rare quality in this automated world we live in. Thank you Ryan

 
 

Emanuel Z. - NJ

Reliance First Capital worked with me through every step of this process. I was able to gather all of the information that was needed and guided through the process if I didn't understand what to do. Reliance First Capital was there to help.

 
 

Lori S. - MD

Ryan is the Best! My wife and I cannot say enough about how great Ryan is to work with. This is the second time that we have used Ryan and we are planning on using him again for the construction loan for the new house we are going to build. If you are thinking about using someone else for your mortgage needs, you are crazy. Ryan gets it done!

 
 

Patricia B. - IN

Sean Barnhart did a fantastic job with my VA loan. It was the most efficient process for a refinance I had experienced. It was not even four weeks from application to closing. He answered all our questions and responded immediately to our email correspondence. I would definitely recommend him and his company for anyone looking to refinance here in IN.

 
 

Noel P. - IN

Great Customer Service and Quick Process - My experience was fast and efficient. They offered electronic signatures and I was able to review everything from the comfort of my home. They was fast the process took less than 4 weeks. Sean B. was fantastic. I must say Sean made getting my VA loan easy from our first phone call. He quickly answered all my questions and was extremely responsive to my emails. Sean followed through until the scheduled closing. It took less than 4 weeks from start to closing. I am very satisfied with the customer service I received. I got a good rate, a shorter term and a good rate. I will definitely recommend Sean if anyone were to ask me about mortgages.

 
 

Gary B. - AL

Absolutely GREAT Experience. Sheranda Smith was my personal Mortgage Analyst. I say personal because that is exactly how it felt. I know she had many more clients another than me, but it seemed like I was her only client. From the very beginning to the very end she was just so professional and just unbelievably nice. She was always on top of the situation, keeping me informed of what was happening and what was going to happen. I'll admit I'm not the sharpest knife in the drawer, but she just made everything so easy and was outstanding in helping me through this process. I cannot thank her enough!!! If you are looking for a home mortgage loan of any kind, I would highly recommend getting in touch with Sheranda Smith out of the Charlotte N.C. office.

 
 

Charles C. - NC

Steve Bruefach and staff were excellent, responsive, very informative, and he delivered facts. Ask for him!!! I feel the fees were average, but I wasn't going to go shop for a bargain basement deal out of someone's garage either.

 
 

Lisa W. - TN

Excellent Customer Service, Great experience - Excellent service and responsiveness from Steven. He was a pleasure to work with! Always there to answer any questions that I had.

 
 

Patricia V. - LA

Thama was very caring of my needs. She understood my work schedule and knew I could not always answer the phone. She was very friendly and positive. She is truly an asset to Reliance First Capital. Everyone was very pleasant and professional. The closing could not have been easier. Thanks to all in reaching my financial needs.

 
 

Paula M. - NC

Excellence - Our loan officer was very dedicated and professional at all times. We felt he went above and beyond to help us!

 
 

Lude J. - PA

Tim was patient and honest.

 
 

Sebastian G. - NC

Toi was excellent and responsive to my needs.

 
 

Elizabeth C. - AL

Vic Johnson was very professional, knowledgeable and helpful during the entire process.

 
 

Cornelia W. - NJ

Great service! - The team was very easy to work with, professional, prompt and quick to response. Communication and actions were clear and concise. I worked with Vincent Drnash and he was impressive and extremely helpful and professional. I would recommend Reliance First Capital, LLC. I would also highly recommend working with Vincent if possible!

 
 

Anna N. - VA

Vincent Gentile was professional, knowledgeable and very helpful. He answered all my questions during the process and helped me to get the best mortgage deal.

 
 

Tanik B. - OH

Yana illustrated great customer service skills. She was easy to talk to, helped to clarify anything I didn't understand and she helped me to feel comfortable with obtaining a loan, as well as offering education that would benefit me maintaining the loan. I appreciate her service and plan on recommending her to others. Thank you for giving me this opportunity to purchase a home.

 
 

Nancy W. - AL

I remember how hard YOU worked for me and made it possible. Actually, God made it possible. Everything is great and I just appreciate you and your personality so much.

 
 

Jean-Marc H. - NY

John Spellman’s service and professionalism began well before I was even in the market to buy a home. I did an online inquiry on a home equity line of credit for a rental property and John responded to it. Although I didn’t go forward with it, John would call and email me every now and then to see how I was doing and offer advice and suggestions. Even though I wasn’t in the market to buy a new home, I came to expect to hear from John and just have a conversation with him. I eventually got married and started a family and suddenly found myself in the market to buy a home. Although many lenders began to email and call in attempts to get my business, John had earned my business long before my decision to buy a home and the decision was easy. He worked with my wife and I to craft the mortgage that best suited our needs and was fair, honest, and thorough throughout the whole process. He was responsive to calls and emails and I never felt lost or overwhelmed. He became a part of my daily routine for the months and weeks before settlement and was a calm, consistent force when things seemed to feel stressful. John became a friend. Highly recommend. Don’t hesitate to give him an opportunity to earn your business. He’s great at what he does.

 
 

Patricia M. - MS

Dakota provided exceptional service. He always went the extra mile to help us get information and documents needed. He always was prompt, efficient, honest, and encouraged us not to give up. He was always pleasant, friendly, understanding ad never lost patience with us. In other words, Dakota is great!!!

 
 

Ericina C. - NY

John Spellman Very courteous polite and professional. Took the time to over any questions I had no matter how many times I asked. Always responded timely to any phone calls or emails. He treated me with respect and not like I was just "another customer" He is an asset to your company and truly likes to help people.

 
 

Emanuel Z. - NJ

Ryan helped us through the mortgage process and was quick to call back or walk us through any questions we had. He was friendly, courteous and professional every step of the way. I Ryan was always available to answer any questions I had. He was friendly, helpful and professional. He is an asset to Reliance First Capital. Thank you Ryan! At this time I have no recommendations, but, Ryan Mulson and Reliance will be the first to know when I have a friend or relative in need of a mortgage company.

 
 

Kim N. - OH

I'm sending you this email to let you know that I'm so grateful that Tom was by my side throughout this whole process - making my home purchase a reality. He was always available, quick to respond to my questions/needs, and he was truly a pleasure to work with - a true professional! Thank you to Reliance First Capital and especially to Tom!!

 
 

Calvin M. - AL

I had just about given up on getting my home financed with any reasonable terms, but Zachary found the perfect financing options and made the entire process as smooth as possible. My entire experience was positive that I have already referred friends to him for home financing.

 
 

John P. - MA

Roseann is an exceptional person. She helped in every way possible to make my loan happen. I know she went above and beyond to help us out. I now consider her a close friend. Also, Nick is an outstanding person in the way he handled his end of the process. All in all, is has been a pleasurable experience. I will always mention you guys to anyone who is looking for mortgage. Thank you all.

 
 

Cherriese R. - LA

Whenever I called Andrew would answer my questions and he made sure I understood the process of the loan. He had patience with me if I asked a question more than once.

 
 

April S. - PA

I loved Dan Stout he was the best. I cannot say one bad thing about him Very friendly I loved working with him very helpful in every way.

 
 

Patsy W. - AL

Tom was very helpful and kind.

 
 

Denise H. - NC

Robert Metz continued to keep in contact with me until there was something available. Outstanding Customer Service.

 
 

Valerie O. - NY

Vincent was an exceptional businessman. He was extremely knowledgeable and helpful. We felt comfortable conducting business with him. He always followed up to insure that everything was taken care of from m top to bottom. You all are fortunate to have secured such a tremendous asset. My husband and I are very happy with your company due to such a remarkable experience with this refi.

 
 

Myron H. - NC

Kristen is very knowledgeable and worked very hard getting my loan approved. She provided step by step updates during the entire process..Kristen is a true asset to Reliance First Capital and anyone else desiring to purchase a home!

 
 

Christopher S. - NY

Great people.

 
 

Cynthia P. - LA

Laura is my true HERO!! Laura made this process so easy for me. More companies need an analyst like her, so blessed to have her. I will definitely give Reliance First Capital and Laura high recommendations.

 
 

Barbara D. - MI

Ryan was excellent! He truly kept in touch throughout The whole process of refinancing my house. I enjoyed talking to him as he was very easy to talk to.

 
 

Carolyn D. - LA

Lisa was superb at her job, so great to work with.

 
 

Sharion W. - NC

Someone that took the time with me and my husband was Richard DeBerry. Hat's off to him, he was patient and courtesy and each document he needed was faxed and he immediately took care of the document. He answer my calls even while he was at lunch to explain things that I was not really clear on. What was so outstanding he shown compassion when some problems arised when trying to refinance the house with my daughter issues. Rick was great in helping me with the process and I needed to do. I would recommend him to all my friends and family members.

 
 

Bradley C. - PA

Shawn steered us through the process with ease and confidence and gave us the same.

 
 

Ann N. - TN

I was very pleased with the entire process!

 
 

Aleksey K. - NY

Great overall service. Any question I had were answered on timely manner.

 
 

Alan P. - NH

Jim did everything mentioned in your survey in the most timely, professional manner. We are almost completely debt-free, and for the first time in a very long time, I am hopeful about my financial future.

 
 

Sarah H. - OH

Great Experience with Pat! Nothing but positive things to say about Patrick! He was extremely helpful to work with. The entire process was fast without any issues. Patrick was extremely patient, knowledgeable, and always upfront with everything. Top notch Customer Service all around!! Highly recommend using Patrick and will again in the future.

 
 

Cheryl N. - MD

Alicia she kept me informed about everything.

 
 

Mitch S. - AZ

Jim's effort, expertise, and patience w/me made for a satisfactory outcome. Appreciated. He done good.

 
 

Mitchell S. - AZ

Jim did an excellent job for me with his effort, expertise, and patience. I was not an easy client to work with, but Jim maintained a positive attitude and excellent customer service skills throughout the process. He done good! Thanks a lot Jim!

 
 

Scott M. - ME

Kim goes above and beyond in helping people get their mortgage. She was so much help and knowledge. Thank you for everything. Kim was excellent in working with me. She worked very hard to get me refinanced and saved me over 1500 a month. Thank you so much, Kim. I will keep on spreading the word of what a great company you are and how much you helped me.

 
 

Edmund D. - NC

Mr. Regan Rutledge was outstanding in his professional approach from our initial questions, application process, all the way through to funding. Thank you for the professional and personal servicing to our account. Regan Rutledge was super knowledgeable about the various banking products. He was considerate and courteous in explaining the application process and the required documents. The entire process was seamless, no gaps, and very smooth, directly through to funding. we are very pleased in obtaining our mortgage with Reliance First Capital. THANK YOU!!

 
 

Lloyd Smith - CA

William is on top of his work.

 
 

Kimberly M. - NC

Jamie was kind, knowledgeable, and extremely responsive to my needs. She went over everything with me in great detail, took time and care with me and made sure I was comfortable with the terms we chose. She made the process of my loan a happy experience instead of a scary one. I will definitely call her again! Jamie was a joy to work with... she was kind, extremely responsive and took time to go over all my options with me and answered all my questions. She made this process easy instead of stressful.

 
 

Alan P. - NH

Could not ask for a better loan experience. We were overloaded with credit card debt and had been denied a home equity line of credit. Mr. Heisser insisted that this was not the right way to go and came up with a re-finance package that paid off all our debt, shortened the loan tern, and gave us some cash besides (and no mortgage payments for two months).. I don't know how he did it, but I'm happy that he did. The appraisal came in considerably higher than the bank's drive-by; and that certainly helped. Throughout the process, he was totally professional, meticulous about detail, and careful to explain each step. For the first time in a long while, I am hopeful about my financial future.

 
 

Jeffrey F. - NH

Mike's the best! Not only is he very thorough, but he takes the time to get to know you; he humanizes what often leaves people feeling like a number. I can't say enough nice things about him. He hung in there with us when our first attempt didn't work out. He came back later with another product and helped us figure out which specific items in our credit history need attention in order to bring us in line with the requirements. As we went through the process, we would often times end up just chatting about family and experiences that we had in common. He's a genuine guy who truly wants to help you succeed. Ask for Mike and you won't go wrong. Thanks for all your help, Mike! I can't say enough good things about Mike. He hung in there with us when our initial attempt didn't work out. He helped us figure out what we needed to do to get things under control and ultimately got us into a pretty decent mortgage that consolidated our previous ones saving us several hundred dollars a month. Reliance seems to be a good company to deal with, but Mike makes it absolutely worth your time. He's a great guy who will do whatever he can to help you out. Thanks Mike!

 
 

Joseph A. - OH

Everything was done in timely matter, always received call backs immediately after calling Patrick, he was very helpful . It was a pleasure having him as my loan officer. I will certainly remember him and will recommend him to acquaintances that need help with a home loan or refinance.

 
 

Rebecca T. - PA

Ryan was truly wonderful during our home buying experience!!!! As new homeowners we (ok mainly me) were very nervous about the whole process and what to expect. Ryan was super patient with us, answered all of our questions and helped us find the perfect home loan. He was available to us anytime and responded immediately. He is sincere and very professional!! He made our home buying experience amazing and we would give him our highest recommendation to anyone who is searching for a lender!!!!! We cannot ever thank Ryan enough!!!!!!!

 
 

Bibi R. - FL

I will recommend [Steven] to anyone. He was very nice and courteous, always returned your phone calls and they try to close your loan in as little time as possible.

 
 

Paul S. - MN

This is to inform anyone concerned about the excellent service that I received from Reliance First Capital's Steve Diomataris. He was always helpful from the get go following up on any of my questions with an immediate response. It was indeed a pleasure working with him on my loan.

 
 

Larry R. - NC

Completely satisfied amazing people to work with. Mr. Shatz was the best person I have ever worked with when getting a loan and done and outstanding job for me I give him a perfect 10.

 
 

Jefferson D. - NC

Henry Meyers was a true professional and putting up with me is always a challenge and yet he pulled us all through.

 
 

John B. - NC

Steve helped me sort through the many available options, and patiently explained each step of my refinance. He was always responsive and helpful, and up-front with all costs, etc. for the loan. He and the staff at Reliance First Capital made the process smoother than I expected, and I couldn't be happier with the final result. Thanks! Refinancing can be an intimidating experience, and everyone I dealt with at Reliance First Capital did an excellent job explaining my options at each stage, helping me decide when/if to lock, and working with me to consolidate my debts into one mortgage, without increasing the overall term of the loan. I highly recommend Reliance First Capital as an honest partner for mortgage refinances. There were no surprise expenses, or any other sleazy maneuvers, and each step went smoothly and without any hitches. A helpful, highly knowledgeable staff! Thanks, Reliance First Capital(as posted on LendingTree.com)

 
 

Twana C. - NC

Couldn't have done it without Roman Osipov. Reliance First Capital was so amazing. My husband and I could not have asked for a better company to work with. Roman Osipov was a true blessing. He made my husband and myself feel comfortable with the entire refinance process. Even with the little bumps that we hit along the way Roman remained positive and encouraging. We never felt pressure from Roman and that was the biggest reason that my husband chose to go with Reliance First Capital. The refinance process quick, and thanks to Roman it was also rather enjoyable. My husband would just like to thank Roman from the bottom of our hearts for being so professional, kind, and encouraging. You are such a blessing. Thank you Roman. Thank you Reliance First Capital(as posted on LendingTree.com)

 
 

Bobby B. - VA

Overall, the experience was very positive. The process took longer than I anticipated (just around 5 weeks), but it was not atypical. Whitney Horne was responsive and with me every step of the way. I'm not 100% savvy on their final rates vs. everyone else's, so I cannot comment. The only true negative I can say about the whole experience is the completion/wrap up. More specifically, I did not receive a personal call from my loan advisor (or anyone else in the company...minus a precanned email regarding loan pay out) expressing appreciation for my business. I'd been dealing with this company almost daily for five weeks, and then...nothing. Granted, from start to close everyone was very professional; however, the missing touch was the personal acknowledgement at the end. When I financed my initial loan (with another company), I remember the personal touch/appreciation in the end, the personalized gift (address stamp) and holiday cards that soon followed. Would I recommend this company to others...sure. Will I always return for my refinancing/mortgage needs...not sure. I value feeling like more than a number. (as posted on LendingTree.com)

 
 

Mark L. - NH

Quickly after doing a search on Lending Tree, I was contacted by Jim Stevenson of Reliance First Capital. Jim was exceptionally responsive and answered all my questions promptly - including on weekends and evenings. He made every effort to get my paperwork through the FHA hurdles and everything came out as expected. Jim was one of the rare professionals who go above the call of duty to service their clients. I heartily recommend him and the company he represents. (as posted on LendingTree.com)

 
 

David C. - NC

Steve was very friendly and made the whole process easy. He didn't try to sell you on anything instead was honest and gave me my best options. Helped me through everything made the whole process quick and easy. (as posted on LendingTree.com)

 
 

Sammy O. - TN

I worked with Lindsey Tisza she was super cool, always kept me up to date either by Email or phone. (as posted on LendingTree.com)

 
 

Dawn L. - VA

Mary Connolly is AMAZING!! From the first email Mary Connolly was very professional. Her email was not a sale email. You could tell from her email that she was genuine and wanted to help us. Mary kept us informed through the whole process. With me being overseas and my wife in the states it kept Mary on her toes and she was more than accepting of the challenge. My wife and I will definitely use Mary again. Mary made sure to answer our question right away. We actually closed earlier then we thought we would which was a blessing.. THANK YOU SO MUCH MARY AND Reliance First Capital!!! (as posted on LendingTree.com)

 
 

Lenore D. - NC

Barbara Meredith was an excellent partner during my refinance process. She was always available to answer any questions I had. From day one she understood my financial position and managed to do what no other company could. Everything was exactly as she said it would be. I could never thank her enough for all she's done for me. Barbara was always available for me through the whole process. I could count on her to answer any questions I had. She understood my financial situation and was able to do what previous companies couldn't. I'll never be able to thank her enough. (as posted on LendingTree.com)

 
 

Ruth D. - OH

I submitted my request via Lending Tree. I was a bit skeptical at first doing a refi on-line. Matthew Wiehl made the process great. He was extremely patience with all of my questions and concerns. He kept me updated throughout the entire process. He always took the time to reply to my emails promptly. (even when I felt like I was bothering him) I would highly recommend Matthew! I appreciate all you did and the different loan options. Thanks again so much. (as posted on LendingTree.com)

 
 

William C. - MA

Ryan was great to work with. I’m glad I answered his call. He had our bet interest in mind throughout the entire process and it showed by the results. We did a refi to pay down credit and make home improvements. At the close of this we ended up saving several hundred dollars/month and also got a bunch of cash to put in or new kitchen. We will definitely call Ryan directly in the future should there be any need. From the very first time we spoke I felt like Ryan Mulson had my what was best for us in mind. He walked my wife and I through the entire process made it clear up front, we would only go through with our refi if it was in our best interest. Things worked out great and we will call him directly again n the future should there be any new purchase/refi. (as posted on LendingTree.com)

 
 

Raymond I. - PA

I was very satisfied with the assistance given to me by Vincent Gentile. He assisted me in many ways to get the mortgage approved at a rate that was fair to me. I was able to reach him any time that I had questions and he always cleared the matter for me. (as posted on LendingTree.com)

 
 

Marc B. - NJ

Donna Titone A+. I chose Donna because she was very attentive to my needs and was always timely with responses to my emails...settlement was under a month's time and very convenient.... (as posted on LendingTree.com)

 
 

Scott S. - OH

Great experience! Had a little trouble with the VA, through neither of our faults, but my associate was very helpful, very easy to talk to, and answered every question I had very promptly. Communicated via call, text and e-mail, so I was kept up to the second on what was being done and anything I needed to do. Thanks again Dan! (as posted on LendingTree.com)

 
 

Peter R. - MA

Mary did a great job! She was very focused and responsive facilitating the process, good follow through. Thanks.

 
 

Hubert B. - AR

Randy and Eric were very good and easy to keep in touch with. They were awesome at taking care of our needs. They were awesome and very easy to talk to and getting things done. Thank you so much for helping us out. At this time I don't know anyone in need but when I here of someone I will be telling them about you. Thanks!

 
 

Nancy B. - IN

Ryan was fabulous to work with. He went above and beyond what I would have expected an analyst to do.

 
 

Rhonda J. - TN

Sharon kept me informed from the beginning to the end of processing the loan. I was so grateful for so much assistance provided toward helping me feel comfortable while the loan was being worked on.

 
 

Jenifer H. - MD

They walk you through the whole process and explain everything. They work for you not them. Thanks RELIANCE!

 
 

Scarlett B. - TX

I wanted to thank Reliance First Capital, especially William Collins and Laverne Johnson for their patience, professionalism and courtesy. Also, very important to us: the words "can't" and "no" were not part of their vocabulary. They always strove to resolve any issues with positivity and a can-do attitude. Three other large lenders would or could not work with us for various reasons. None of it was due to credit issues. I am a veteran home buyer/refinancer. I purchased 5 houses and refinanced several times. In the last 3 years alone, we bought 1, sold 1 and refinanced all four houses. I have all required documentation on digits and can have everything to the broker/mortgage processor within 10 min. So it is not like I am a stranger to the process. Should we, or anyone in our circle, need financing/refinancing, we will be sure to recommend Reliance First Capital. We wish them much success for the future as they continue to help others with their home buying and refinancing needs. (as posted on Yelp.com)

 
 

Matthew W. - IN

My loan officer Teddy was one of the most stand up guys I have dealt with in the business. always was on time with emails always went to the max to explain anything I needed him to. I would recommend anyone and everyone to him. couldn't be happier you guys rock. (as posted on LendingTree.com)

 
 

Anelita K. - OH

I put Zachary up against another company. The other company treated me almost the same. But he came out on top. Really personal which made me feel his company was the one to complete the process. Always answered my questions promptly. Most important thing, he did not read me standard blurbs like some of the other companies that called. Treated me like I was sitting in front of him from the beginning. That was the key! Always continue to treat the person on the other line like another human being. Not a subject.

 
 

Roni S. - PA

Excellent service I was stuck since 2008 without ability to refinance my mortgage I really appreciate your service you did give me a lot of freedom in my life I would recommend your name to other people who are looking for mortgage. I want to say thank you to Reliance First Capital and the most to say thank you Vic who did an on believable positive job it doesn’t matter if the client was misunderstanding he explain and gave all the detailed information included the last piece of the puzzle for the customer to understand the pursuit some people meant to do professional job like this in one of them definitely is Vic Johnson thank you very much

 
 

Patricia H. - NC

From the first voice mail message from Jean Murphy to now after my closing, I knew she was the one to help me. Jean is awesome, considerate, thoughtful, kind. Jean explained to me how to save money and pay off my house quicker. I am forever thankful to her. I am a night shifter and she found ways to communicate with me without interfering with my crazy work schedule. She is the best all round. (as posted on LendingTree.com)

 
 

MaryAnn O. - TX

I don't think there are anymore improvement necessary because Danielle was very professional in explaining my options. She made us believe that there are some professionals who are out there to help people in need like us who were struggling with credit. We thought that it wouldn't be possible but she came to our house, sat down with us during the initial document signing and encourage us to continue when we told her about our predicaments with debts and credit score. Oh! she's wonderful, look at us now smiling, more thanks to her. I cannot seize to recommend her to all my friends, family and anyone that I know.

 
 

Juan G. - TX

My wife and I were pleased with the service.

 
 

Jay O. - TX

Anthony was always courteous and informative, he knows his stuff and will get you refinanced quickly. Thanks to Anthony and the staff at Reliance First Capital for an exceptional job well done.

 
 

Robert R. - MS

Travis Myers worked with us on our refinance loan. He did an excellent job and was with us every step of the way. It was a very easy process because of all of his help. (as posted on LendingTree.com)

 
 

Ahmed F. - TN

Kelly, thank you very much for all you did. It was a real pleasure to work with you. Keep up the excellent work you do.

 
 

Donna B. - CT

Comfortable process to refinance my home. Trust was developed early on in the process. I truly felt as though Mr. Howell had my best interest in mind as he guided me through the steps needed to take to achieve my goal. Patient, knowledgeable and easy to talk to, all my questions were answered timely and in a way I could understand. I strongly recommend Mr. Howell as a great choice for your mortgage needs. (as posted on LendingTree.com)

 
 

Michelle J. - AZ

Jim is the absolute best! He went above and beyond in every interaction, always taking the time to explain everything.

 
 

Rena C. - AZ

We could not have asked for better, in both knowledge and customer service, in Jim. It was great!

 
 

Rena J. - AZ

Great experience! Jim was so professional and helpful throughout our process. He stayed right on top of the process every step of the way, and even when there was a moment that I thought a federal tax issue was going to stop us from moving forward, he was reassuring and got the job done. His considerable experience in the industry gave us confidence, and I will be happy to refer him to anyone I know who is looking for a refi or new loan. (as posted on LendingTree.com)

 
 

Michelle V. - VA

Ndae was exceptional!

 
 

Julie S. - OH

The process couldn't have gone any easier. My Mortgage Analyst, Steve Diomataris, is the best! He is an excellent representative for your company and I will be recommending him specifically to friends and family. Professional, fast and efficient. Overall an excellent experience.

 
 

Julie S. - OH

My Mortgage Analyst, Steve Diomataris, is the best! He is an excellent representative for your company and I will be recommending him specifically to friends and family. Professional, fast and efficient. Overall an excellent experience. I can't think of anyone off hand but will definitely recommend Steve and Reliance First Capital to others that are looking at refinancing.

 
 

Christina P. - SC

I can't say enough about Reliance First Capital. Amanda Mowbray was my main point of contact but the entire team was a pleasure. From start to finish, they were wonderful. When I first contacted them, I didn't know if I wanted to buy or refinance our current house and build on. Amanda walked me through each process and when we finally decided to buy, she was amazing. I wasn't in the dark at all and everything was smooth and we closed on time and everything was perfect. Highly, Highly recommend for all your home needs! (as posted on Google.com)

 
 

Derrick P. - SC

Amanda was AMAZING! She was there 100% of the time for me. I could literally email her in the evening and she would still respond. She helped me decide what I wanted to do and then she made it happen. She helped me get where I needed to be and in the end closed on my loan on time and for my dream home. I couldn't be happier with the results. Amanda made the whole process better. I really couldn't have asked for a better lender and am so lucky to have had her. If you get the chance to work with her, please do. You won't regret it. We had an amazing experience with Reliance First Capital. We went on Lendingtree.com, looking for some information. Amanda Leigh Mowbray contacted us through that. She was amazing from start to finish. She helped us decide what we actually wanted to do, then when we decided, she helped us every step of that way. Reliance First Capital's whole team was amazing. Always available to answer questions and relieve concerns. I can't praise them and especially Amanda enough! I was very happy with the outcome. We closed on time and had no issues. I would highly recommend using Reliance First Capital for all your financing needs. You won't be sorry. (as posted on LendingTree.com)

 
 

Isabella S. - DE

Daniel Montgomery is very professional, personable, easy to talk with, and willing to answer any questions and explain what you may not understand. He is someone I would feel comfortable calling with any concerns or questions as the mortgage process ends. I definitely recommend Daniel for your mortgage needs. The refinancing steps were easy to follow. The whole process was easy. (as posted on LendingTree.com)

 
 

Antoniette R. - MA

Alyssa Archer was incredibly knowledgeable and efficient with all aspects of my refinance. This refinance took 16 days from first call to closing. It was unbelievable how quickly everything go done.

 
 

Kimberly T. - PA

Working on our refi with Patrick was a pleasure. He was always available and everything was very straight forward. There were no surprises at all as he was very professional and up front with everything we were doing. I would definitely recommend him. Thanks. Everything was fantastic. Patrick was great through the entire process. He was very informative. (as posted on LendingTree.com)

 
 

Shirley C. - CT

This refinance experience was so surprisingly not stressful. Patrick is a very personable guy. Working with him was like talking to a very good friend. I ALWAYS felt that he had my back. He was always willing to help me get documents or information I needed to complete the refinance. He brought the process to close at the expected time. What really impressed me was that about 2 weeks into the process, my original loan officer left and Patrick took over. The transfer was seamless and Patrick didn't miss a beat. What may have been a daunting experience was actually pleasant. If any of my family or friends need mortgage or refinance services, I will enthusiastically recommend Patrick. (as posted on LendingTree.com)

 
 

Margaret R. - AR

Miles was professional, kind, very knowledgeable, it was a great experience. Would recommend Miles to family, friends, or anyone needing help with mortgage. Thank you again.

 
 

John M. - DE

Joshua listened to my needs and provided solutions, it's that simple.

 
 

Lawrence J. - FL

Thank you for all the help with this process, Barbra was a great person to work with. Everything went great don't change a thing.

 
 

Matt W. - IN

Teddy was amazing to work with always kept me informed and made sure I knew what was going on the hole time. Very very good guy.

 
 

Desiree M. - KY

Regan and Michael were outstanding in getting the job done.

 
 

Bobby J. - LA

Daniel provided exceptional service throughout the loan process. He was always just a phone call away if and when you had any questions. Loans made easy by Dan Holmes. Thanks for all the assistance.

 
 

Earnestine K. - LA

Thanks for providing my husband and I with outstanding service.

 
 

Jonathan H. - ME

Alicia and Shannon were both top shelf.

 
 

Joseph W. - MD

Bradley explained managed and closed the entire process smoothly and without error. His attention to detail and easy manner coupled with his availability made this the best mortgage if not loan experience ever. Kristen (his trusty sidekick) was also excellent, she explained paperwork, who would have it and how to get it. Perfectly done. Unbelievably smooth, excellent service.

 
 

Daniel J. - MD

Kristen was very professional may sure that we were well informed. Made our refinance so easy. I would strongly recommend her. Rating her at a 10.

 
 

Marsha G. - MD

I can't say enough good things about Reliance First Capital and in particular Austin Clayton. I called Austin on a Friday and within a couple hours he had a preapproval letter for me. The following week we found a home but the home was more than what we were preapproved for. I contacted Austin and even though he was out of the office he was able to tell me that we could qualify if I paid off one additional debt. He went a step further and sent me the preapproval letter so we could immediately submit an offer. Unfortunately the contract fell through because the seller wouldn't help with making costly repairs. Even then Austin went above and beyond to get me back some of the appraisal money back so I wouldn't be out too much cash on the deal. Although we have not yet found another home, I am so far extremely impressed with Reliance First Capital and with Austin. I highly recommend them for all purchase or refi needs.

 
 

Thomas M. - MD

Ryan had his hands full with the twists and turns I sent his way.

 
 

Yolanda A. - MD

Scott is the definition of a SUPERB customer oriented professional. He was knowledgeable, he was courteous, efficient, and very trustworthy. He kept his word at every level and was able to do what others were not. I would highly recommend Scott to others who are seeking to obtain a home loan or refinance a current loan. I am a very satisfied customer thanks to Scott!

 
 

Larry L. - MN

We want to give a big thanks to Brendhan Jones. He was excellent to work with every step of the way! Very knowledgeable, informative, and answered any and all questions we had. Our refinancing went very smoothly, thanks to Brendhan. We would recommend him highly to anyone needing mortgage services. Reliance First Capital has a real asset in Brendhan.

 
 

Douglas J. - MN

Chad Spencer, did an outstanding job working with me to get this deal done in under 2 weeks. I appreciate Chad getting to know me and what my needs were and how he could help get me there.

 
 

Douglas J. - MN

Happy with my VA refinance. If you want to get a deal done fast these are the guys to go to. I completed start to finish in two weeks doing a VA refinance. My long manager that outstanding job in communication and making sure I was happy with the product. I was able to get my funding the week after everything was signed making total time involve 3 weeks. (as posted on LendingTree.com)

 
 

Sandra R. - MS

Travis did an excellent job with our refinance.

 
 

Jonathan L. - NY

Closing went very smooth this Saturday. Wanted to say Thank You to you and your team. Can’t believe how quick the whole process went what was it something like 3 weeks-amazing. Appreciate you and your firms professionalism and transparency from the very beginning right through to closing. Merry Christmas to you and the family and a safe and healthy New Year.

 
 

Karen D. - VA

Lisa helped tremendously thru the whole process. Ben kept me inform thru everything. Jacqueline was very helpful.

 
 

Gregory K. - MA

Mary was really terrific. She walked us through the process, showed us our options and was willing to include our whole family in this decision. She really hung in there with us...what a gem!

 
 

Kendrick J. - AR

Matthew did a great job!

 
 

Lloyd R. - TN

Suzanne was great to work with. She got us the best loan and while we had a hiccup (on our end) mid closing she worked us and got it took care of So we closed smoothly.

 
 

Angela C. - NY

Patrick provided us with excellent service and advise. He was very instrumental in putting together a program which suited us best. Along with Patrick, we had an excellent experience with his assistant Lindsay, they both formed an excellent team! Thank you for the advice and guidance throughout the entire process.

 
 

James W. - RI

In June 2017 it was imperative that I refinance my home of 26 years within the next 9 months. I began with my own bank and a credit union in my hometown, both without success. I then remembered that Lending Tree had successfully assisted in a prior refinance at least 18 years previously. I started with Lending Tree (at 2am one morning) to see who would consider the special circumstances that I now would present with this refinance. Lending Tree presented me, as promised, with 10 different companies ranked by best offer after reviewing the general information that I provided. The moment I logged off the site my phone started to ring and I was inundated with calls and emails all day, every day for 6 months. After attempting this refinance with the top 5, to no avail, over a 7 month time period, I was well educated in the entire process but exhausted from it as well. I was about ready to accept the fact the refinance wasn’t going to be possible. Then came Patrick Germovsek and Reliance First Capital. Patrick left me 2 emails n 2 phone calls within those 6 months, which I ignored at the time. I did recognize and acknowledge that he nor his company were not intrusive as the others. I kept that in mind but ignored them primarily since they were ranked below all the others on the Lending Tree list. I decided to answer Patrick’s next call, figuring I would give it one more try. I expressed to Patrick frustration and tiredness from the process. I was very firm and presented with what I specifically needed and required in order to be able to maintain my home and my independence. He was provided with general information to begin to investigate the reality of refinancing. I was adamant about not going though an appraisal, its cost and then being turned down again. Patrick stated he totally understood. He returned a phone call to me the next day. After that conversation I knew that Patrick would make the refinance work, trusting him enough to proceed with the process. Many of the special circumstances that I presented with this refinance where physical. I have significant visual impairments (Legally blind), hear out of 1 ear, hand deformities and wheelchair bound. From the very beginning Patrick stated had no problem with any of my circumstances and was willing to spend as much time with me throughout the refinance process. In fact one evening Patrick spent at least 4 hours with me on the phone and computer, going over page by page of documents. Whenever I was confronted with one of the numerous obstacles I was challenged with, he made it work, for me. In the end Patrick came through for me, more than I could ever have imagined. I now consider him as one of those VERY special people in my life I call my “Guardian Angels”. Patrick is one of those kind souls that we run into every once in a great while. Reliance First Capital as far as I am concerned, should ALWAYS be the #1 offering on the Lending Tree list. They have the heart to employ and allow people like Patrick help people like me. (as posted on LendingTree.com)

 
 

David R. - TN

Philip was our agent. He did an outstanding job working with us during the loan process and never failed to answer any questions we had. He returned phone calls promptly and his overall demeanor was personable, patient, informed, with a willingness to provide information to us in a very prompt manner. We are very pleased and thankful for his assistance.

 
 

Linda J. - TX

Ray was knowledgeable and stayed in contact with us all the way through the process.

 
 

Josh J. - PA

Ryan was great helping me buy my first home! It was a long process and at times i didn't think it would happen but Ryan is very good at what he does and just when I thought all hope was gone Ryan pulled through and changed everything and I was able to purchase my house. I highly recommend anyone that wants to begin the process of buying a house to reach out to Ryan! (as posted on zillow.com)

 
 

Charles M. - DE

Steve was so awesome to work with. He was so helpful and explained everything throughout the whole process. He was professional, courteous and very articulate. It truly was such. A pleasure working with him. He is a wonderful representative of Reliance First Capital. Additionally, the whole team was great to work with too.

 
 

Patricia C. - NC

I wanted to submit a positive review as initially when first dealing with this company, I was hesitant due to the reviews listed online. I worked directly with Steve Bruefach and all I can say is thank you to him for helping my husband and I get back to the financial freedom we needed. He was amazing and took the time out to address my concerns about the company as well as his work ethic by being completely honest and helpful in the entire process. I can't tell you how thankful I am for him and the help he provided during the process.

 
 

Chris F. - OH

Good customer service. Being a VA loan, there were several issues throughout the process that were made it frustrating. Steve did a great job of being patient and working with me to resolve any problems. (as posted on LendingTree.com)

 
 

Mike S. - NY

Dreams can come true. New all the details inside out. Answered any questions I had and worked over time for us. We did everything over the phone and internet. We closed the deal at our kitchen table! Don't mess around with anyone else and false promises. Reliance First Capital is the real deal! Professional, Superior-service! (as posted on LendingTree.com)

 
 

James S. - MS

Great experience. Oula "Suzanne" Horne was my loan officer. She was really responsive to my questions and answered them for me in a timely manner. The rates offered were better than I received elsewhere. Would definitely use Reliance First Capital and Oula for future mortgage needs. (as posted on LendingTree.com)

 
 

Pahang K. - NH

Vincent was the best Mortgage Analyst I ever worked with.

 
 

James W. - VA

Whitney was absolutely amazing. She answered every question I had and was able to walk me through the steps of this process with ease.

 
 

Clifford N. - MI

William did a fabulous job helping us complete our loan process. We highly recommend William for any merits in your company.

 
 

Nicole S. - PA

Zach was exceptional. Easy to contact, informative, very professional.

 
 

Sinisa M. - OH

Mr. Akim of Reliance First Capital was extremely helpful throughout the entire process even with the minor obstacles we encountered. I would definitely recommend Reliance First Capital to anyone in need. Thanks. (as posted on LendingTree.com)

 
 

Samantha M. - PA

Alicia was our refinancing analyst. The process of refinancing can be very long and tedious, but Alicia made the whole experience so easy. She did absolutely everything for my husband and me, all we had to do was provide her with any documents she needed. After being told by multiple multiple companies that refinancing was basically impossible for us, Alicia and Reliance First Capital thought outside the box like no one else had, and gave us a miracle. We simply just wanted a lower mortgage payment, and Alicia got us that but so much more. With virtually almost all of our debt paid off through Reliance First Capital, a lower mortgage payment, AND cash back at settlement, for the first time in almost a decade my husband and I are finally free of the financial stress and burdens that come with owning a house. And unlike every single company that had told us we would need to put down THOUSANDS of dollars to close, we did not have to put down one single cent. Alicia just made the whole process so easy and worked so hard for us getting through to the people she needed to get our application completed fast and painless. She was ALWAYS available to be contacted, even when she wasn't working, which just shows how much she truly cares about helping people. My husband and I cannot thank Alicia and Reliance First Capital enough for everything they have done!

 
 

Julie W. - MD

Amanda has always been great She always explains things. All my options and what’s the best way to go.

 
 

Erica G. - AZ

Audrey was not pushy for a sale and provided me with multiple options to meet my financial needs and goals. She made the process go much smoother than expected.

 
 

Karin H. - VA

Best service! Courteous and excellent service!! Loved Bobbi!! She was not only fast and efficient but a genuine lady. Thank you Reliance First Capital(as posted on LendingTree.com)

 
 

William T. - NC

Caleb provided world class service. He was friendly, patient and knowledgeable all while being professional. He made the process comfortable and understandable which made us feel confident in trusting Reliance First Capital.

 
 

Shawn E. - AZ

Catherin Randall went above and beyond in her help and handling of this loan. I would recommend her highly to anyone.

 
 

Charles A. - NC

Cody went above and beyond the call of duty to get things done and overcome any obstacles during the loan process. He took customer service and professionalism to a new level.

 
 

Ellen M. - NH

David Jenkins delivered excellent customer service. He kept us updated throughout the loan process and replied to my emails quickly. David is great! (as posted on LendingTree.com)

 
 

Jerry K. - MD

Ed was courteous and he kept in touch.

 
 

Carlos G. - NY

Erick did a good job.

 
 

Walter J. - CT

Always good service it was the second time working with you guys and the service was clear easy and fast.

 
 

Biswajit D. - NJ

A seamless and pleasurable refinance experience. From the moment Erick contacted me via lending tree and till the closing of my loan and beyond working with Erick and Tammy Kaur has been the best experience I have ever had when looking for a mortgage. Erick explained everything in detail every step of the way and never hesitated to explain multiple times if I had questions. He gave me seven different options to work with and even when my appraisal came in lower than expected he put me at ease and I still got what I was looking for. He always responded to my emails and calls pretty much immediately and even when things were in process and there was nothing to convey he would still call and check up on me and let me know that things were in progress. He got me a very competitive rate -- and I would call him more of a friend than a business associate after the loan process -- we talked about families and various other things. Working with Tammy was equally pleasurable and she was always on top of documents and other needs throughout the process and kept me informed at every point. She chased down my previous employers for verification and ensured that the processing went smoothly. I really had an awesome experience with Erick and Tammy and with hence with Reliance First Capital and would highly recommend both the company as well as these 2 wonderful people and I will always approach them for any future needs I have. (as posted on LendingTree.com)

 
 

Robert T. - KY

Jean was outstanding. She connects with rural America, I am sure she is a southern girl.

 
 

Jose G. - NY

Jim is very reliable, detailed, and professional.

 
 

Billie M. - NY

John was so helpful and explained everything step by step. Always able to answer any questions and very helpful through the entire process.

 
 

Gloria R. - AZ

Everyone was very kind and understanding, very prompt on returning calls and were not pushy on using them as your refinance company. (as posted on LendingTree.com)

 
 

Ryan J. - PA

Helpful, explained many different options. Worked quick and answered all my questions. Thank you. (as posted on LendingTree.com)

 
 

Aleksey M. - PA

My experience was great. Kelly helped me out a great deal in this matter. I have no complaints and would recommend her services in this matter to anyone else in a similar situation. Thoughts on Reliance First Capital: Great experience! Very smooth transition. Everything has gone the way I had hoped. Overall, have no complaints. Hope things like this continue in any future transactions. (as posted on LendingTree.com)

 
 

Amy S. - SC

Michael Cannon was knowledgeable, personable, and very trustworthy. Made the experience easy and enjoyable. (as posted on LendingTree.com)

 
 

Clifford E. - LA

As soon as I called, text or emailed Michael, he returned all corresponds the same day.

 
 

John H. - CT

Please accept my note of thanks and praise for the good work you and your team (Alex and Nick especially) afforded me to close my loan last month. From the many after hours calls to the detailed nature of overseeing the application process, I was most impressed by your dedication and sincere desire to satisfy my needs and get the deal completed. Recognizing that my application probably had an uncommon degree of complexity, it's quality provided an opportunity for Reliance First Capital to shine...and it did. Thanks so very much!

 
 

David M. - NY

Patrick is among the most diligent and responsible men I have had the pleasure of working with. He is always upbeat, accommodating and asking how I feel about the process. He is quick to research answers that he may not already have and I can give him nothing but the highest marks for his service to me. (as posted on LendingTree.com)

 
 

Kathryn L. - NC

Ray did a great job walking me through the process and ensuring I was kept up to date. There was never a call or email that didn’t receive an immediate response. I felt like Ray was truly a partner in the loan process, he never made me feel like his interactions with me were a means to end. His concern and care were evident throughout the process.

 
 

Igor G. - NY

Simply great experience. I requested a quote from Lending Tree, and shortly received a call from Ritu who was very helpful from the start.. Later on, I also had to communicate with Nick who was working in underwriting department. From the initial contact until our loan was funded, Ritu maintained constant communication. She tailored our loan to our specific needs and helped to overcome a few challenges. She is a great communicator, possesses amazing interpersonal skills, knows how to listen, and is very knowledgeable. I would strongly recommend Reliance First Capital, and especially Ritu to anyone who is looking to purchase or refinance. Nick was great as well. Sharp, to the point, communicated promptly, explained everything well. I can tell that Nick is always on top of things. He made it easy to provide all necessary documents by clearly explaining everything, and in a timely manner. This helped to close this loan ahead of time. Both, Ritu and Nick, would go the extra mile to make the process smooth, and quick. In the past, we tried to refinance with Wells Fargo - unsuccessfully. Without going into details, I can tell you that comparing our experience with Reliance First Capital to that of Wells Fargo is like comparing day and night. Way to do business, Reliance First Capital!!! (as posted on LendingTree.com)

 
 

Marilyn N. - OH

Fast service. Took less than a month to close—from 1/2 to 1/20, 14 business days—wow!! (as posted on LendingTree.com)

 
 

Shannon B. - WY

Shane was pleasant, positive and timely. He was a pleasure to work with!

 
 

Daniel M. - NC

We worked with Teddy Wayne Ferrell on our home refinance and this process was amazingly smooth and fast. Teddy was courteous, professional and genuinely cared about us making a good financial decision as opposed to just winning our business. Excellent top notch service and we would definitely recommend. I was recently having to deal with a sudden and unexpected job loss and subsequent loss of income. I reached out to Reliance First Capital more or less on a whim as I had Teddy Wayne Ferrell's contact information in my email inbox from a previous home equity application. I was in a 15 year mortgage with another lender, and while I had actually found and secured another job it was still sensible for our specific situation to go ahead and refinance. Teddy Wayne Ferrell explained everything up front and was very responsive whenever I called him even though he is located in Texas and I am in North Carolina. He listened to me during our first phone conversations and genuinely wanted to help us and also help us make a good decision and sound investment. If there was a customer satisfaction rating higher than 100% that is where my family would be not only with Teddy but all of the other personnel involved in our loan. GREAT JOB everyone!!

 
 

Carmen A. - NC

Sonney was on top of everything! The process was extremely efficient and smooth. We had an unusual situation on our loan and she was able to work through the uniqueness to come up with a agreeable solution quickly. She is well versed in coming up with alternate financing ideas for those in need of consultative advice as well. We highly recommend her to anyone! (as posted on LendingTree.com)

 
 

Thomas A. - TN

The experience I had with Shaun exceeded my expectations and the process went smooth considering I was in Afghanistan while the process took place. Shaun was exceptional and knew the process it took to get the refi moving smooth.

 
 

Patricia L. - LA

Wade was wonderful from the first time we talked until I closed on my loan. He responded to my emails quickly and kept me up to date the whole way through. Thanks, Wade, for making a stressful time easier for me!!

 
 

Theresa B. - NY

Donna provided excellent service throughout the entire loan process. I would recommend her to my family, friends and co workers.

 
 

Irina G. - NY

From the initial contact until our loan was funded, Ritu maintained constant communication. She tailored our loan to our specific needs and helped to overcome a few challenges. She is a great communicator, possesses amazing interpersonal skills, knows how to listen, and is very knowledgeable. I would strongly recommend her to anyone who is looking to purchase or refinance. Nicholas, What can I say? Sharp, to the point, communicates promptly, explains everything well. I can tell that Nicholas is always on top of things. He made it easy to provide all necessary documents by clearly explaining everything, and in a timely manner. This helped to close this loan ahead of time. Both, Ritu and Nick, would go the extra mile to make the process smooth, and quick. In the past, we tried to refinance with [another lender] - unsuccessfully. Without going into details, I can tell you that comparing our experience with Reliance First Capital to that of the other lender is like comparing day and night. Great job, guys! We are very impressed. Needless to say, I will be recommending Reliance First Capital, and specifically Ritu to anyone who I may learn is looking to get a mortgage.

 
 

Mary H. - NY

Was very pleased with service from Sabra and will be back in touch with her down the road.

 
 

Jeremy C. - AL

Bryan did a great job.

 
 

Sergio S. - NY

Erick was exceptional, very professional, respectful and very helpful throughout the process from the very first day til the day of the closing. Definitely someone enjoyable to work with.

 
 

Paul D. - VA

Transparent and supportive. This has been one of the best interactions I have had with obtaining financing. Reliance First Capital has a strong team of individuals that truly take ownership of their duties and just execute. Patrick was: 1. Proactive, for example, requesting all the docs that would be required in advance of processing/underwriting - this gave me ample time to collect all the documentation for the loan (I dragged my feet on a few) 2. Patient, I am not the most responsive person (too much stuff to do and not enough time) 3. Honest/Transparent, demonstrated a high degree of integrity and commitment throughout. (as posted on LendingTree.com)

 
 

Paul S. - NC

Richard cares about his clients and helps resolve issues that arise during the process. You don't see this much in customer service individuals anymore. Great help to my loan process.

 
 

Oscar H. - NC

We've been through at least ten purchases, and Ray made this the most pleasant and easy one of all. Every question was answered and explained and he makes you feel important and appreciated. His knowledge is superior and he helped us with our financial needs. Enjoyed working with this company twice. Everyone was friendly and competent and kept the process running smoothly.

 
 

Jesus H. - NC

Ray provided a smooth and painless experience. Best Mortgage Analyst ever. The whole process was smooth and all the people who we worked with were professional and friendly and knowledgeable.

 
 

Karel J. - NJ

John was such a pleasure to work with. He was continuously monitoring my application and reached out to me regularly with updates. I was amazed by his speed and efficiency.

 
 

Tommy G. - SC

Steven Shatz was an excellent Representative to work with on my refinancing mortgage and I felt like he was a good friend the whole time we were working together on this project. He was very helpful and did his best to get me the best loan for saving me and my family money for my personal situation at hand this time in my life. I would recommend him to anyone needing financial help and/or mortgage assistance of any kind. Thanks, Steve for all you did and especially for your guidance and honesty. We all in this world need more people like you who care! Thanks, again. (as posted on LendingTree.com)

 
 

Tommy G. - SC

I was very pleased with the overall experience from beginning to end in Reliance First Capital's working with me to get this new refinancing mortgage. I worked with Steven Shatz and he was great!! He always was very pleasant and always got back to me very quickly when I needed his assistance of which was also excellent! Any problems or concerns were addressed very efficiently and I would recommend him and Reliance First Capital to anyone needing mortgage help of any kind as well as financial advice in order to save money and time which is also money as you well know. Many thanks, to Steve and his crew he works with at Reliance First Capital and I am looking forward to taking care of my new mortgage loan with them. (as posted on LendingTree.com)

 
 

Patrick W. - FL

Kelly was absolutely amazing. Very kind and answered all my hundreds of questions She is a huge asset to your company.

 
 

Christopher J. - OH

I worked with Robert and his team, there was no stress. I was confident that the loan process would be completed without question.

 
 

Carl D. - NC

Brian is VERY reachable, kind, courteous, professional, patient, answered any and ALL questions and able to make what seems impossible POSSIBLE!

 
 

Donna G. - NC

From beginning to end Deloise expertly guided us through the process and made us feel completely comfortable and assured. Hire more people like Deloise.

 
 

Stephen C. - NY

Steve was great to work with. Answered all of my questions and always returned any messages promptly. It was a pleasure to work with him.

 
 

Dwight S. - VA

Christopher provided exceptional service. I never expected the loan process to go so fast and smooth.

 
 

Daniel R. - AL

Tracey was great at responding and communication.

 
 

Frank U. - NY

Get more people like Jeff.

 
 

Eric M. - NM

Great experience! They were very helpful and walked us through every step of the process. (as posted on LendingTree.com)

 
 

Lorrie P. - NY

Donna was a wonderful person to work with. Her customer service was excellent. We hit a few snags along the way, but she was able to get things worked out for me so I could get the fixed rate mortgage that I needed. Thank you so much for your help. (as posted on LendingTree.com)

 
 

Charles M. - VA

This was one of the smoothest financial transactions I have been involved with. A tribute to Jacqueline’s expertise and professionalism. She was outstanding.

 
 

William F. - KY

Michael was very professional and great to work with through the entire loan process.

 
 

Debbie C. - KY

Great to work with! Everyone made us their top priority! Matt was in charge of the loan, very easy to work with and a fantastic person as well! Also worked with Mike and Ed, very cooperative and professional. Had a great experience with all of them.

 
 

Carl M. - KY

I have had several refinances and Reliance First Capital is the strongest company I have ever deal with. Michael has done a outstanding job he worked hard to take care of my needs and offered me several options to work with, He is now my best friend.

 
 

Mary G. - SC

Oula and her team went over and above to assist me.

 
 

Braddock C. - SC

Regan was great to work with and very on top of the whole process - and worked with me in off hours when needed.

 
 

Mark S. - NY

Roman was joy to work with. He treated me as if he and I had known each other for years. Answered all my questions and very professional and easy to deal with. I informed him that I had a dead line and he met it. Really great guy to work with. Very quick to respond to questions, attentive and very professional. (as posted on LendingTree.com)

 
 

Vicki T. - MD

My finance rep was very knowledgeable, responsible, and dependable. I knew from the beginning I was in good hands. All my questions were answered with the utmost care and respect. I would recommend Reliance First Capital and the gentleman who took care of me. (as posted on LendingTree.com)

 
 

Valencia D. - LA

Shaun was very professional, courteous and patient in explaining the entire refinance process with me. I would highly recommend him to family and friends. He provided excellent customer service.

 
 

Bob D. - PA

Steve was outstanding. He was readily available, even while on his family vacation and he guided through every step of the process. Steve was very personable, I felt like I made a friend working with him through the process. I will definitely recommend him to any friends looking to refinance or in need of financial services. (as posted on LendingTree.com)

 
 

Elizabeth M. - NY

Steven was very helpful throughout the whole loan process. I received updates on the loan process almost on a daily basis. I couldn’t have asked for a nicer overall experience. I will recommend Reliance First Capital and Steven to anyone I know who is thinking of home financing.

 
 

Antwoin H. - NC

Toi was always available and easy to work with even when we hit a few bumps along the road. She made everything so much better and took her time explaining our options.

 
 

Deborah R. - PA

Vincent walked us through the loan process and was very patient(especially when my computer wasn't cooperative) returned my emails promptly. Always friendly and helpful. Answered all of my questions that I threw at him. Michelle was very friendly and efficient. Went above and beyond to make the loan process quick and painless.

 
 

Randy K. - PA

I was surprised how smooth it went compared to my previous lender.

 
 

Linda J. - PA

I know you don't know me but Alicia was my loan officer two months ago. I asked her for your email after the loan closed she gave me it but told me if I filled out survey you would see it, which I did. I got an email from Alicia wishing me and my mom a Merry Christmas and Happy New Year today. So I wanted to email you. Before I refinanced my loan I was in a horrible position. Too many credit cards hospital bills you name it, I had it. Plus an ill elderly mom. Somehow she got my info and called me. I wasn’t an easy loan but she never made it seem like I was a pain to deal with. She helped me pay off debt and even gave me cash so I could have a nice holiday with my daughter and mom. This time of year I am stressed out worrying how to pay for things, this year is the opposite. I used to cry other my situation now I am happy as can be. After receiving her email today, she took the time to email me two months after closing the loan. I realize I made a friend throughout my refinance and she was not just a loan person to me. I just feel her manager should know how nice she was with me.

 
 

MD - William G.

Alyssa was great from start to finish....Thank You!!

 
 

Wanda and David Z. - PA

Amanda was helpful in every way throughout the application process. She was available for any question big or small and provided an answer every time.

 
 

David C. - SC

Amanda was excellent and informative. I can be a hard to deal with customer and she showed extreme patience. With Amanda, I felt that she was totally vested in my financial well being.

 
 

Julie V. - ME

The refinance process went smoothly. The customer service I experienced was great. Definitely a personal touch. Very responsive. (as posted on LendingTree.com)

 
 

Clayton B. - DE

Barbara was exceptional! She even answered questions over the weekend via email or text. I can't think of anyone at present, but be assured that I will refer anyone to Reliance First Capital in the future!

 
 

Laurie M. - PA

Brandi was beyond exceptional!!! I felt like she really cared and tried to help us in every way possible. I've never dealt with anyone this wonderful if this type of situation. I just can't say enough about her! It's like she actually put herself in our situation and did the best thing for us instead of making the most money for herself.

 
 

Douglas C. - NM

Thank Breanna for reaching out to me, I submitted a loan refi about five months ago and did some mortgage shopping and did not like the other financial groups that I dealt with. She call me and she was very courteous and sincere in helping my wife and I and we got all of our questions answered. The refi but my wife and I in financial security what we have not had in a very long time. Lowered monthly payment, cashed out and paid of all creditors. Now we just have our mortgage. We are very pleased.

 
 

Therese C. - TN

Brett was not only professional, but took an enormous amount of time to make sure I was satisfied with the loan process. I had a previous experience that did not go well and was very disappointing. Brett understood and did everything possible to put me at ease even when I felt a little nervous about whether we would close the loan. Brett made my experience with Reliance First Capital very pleasurable and rewarding. Brett is first rate when it comes to customer service. I could not have asked for a better person to work with on refinancing my mortgage. I will gladly recommend him and Reliance First Capital if anyone I know in the future is seeking to refinance.

 
 

Becky R. - PA

Brian was very polite and courteous. He presented me with offers for by debt consolidation and recommended the best choice for me. Really enjoyed working with Brian and will do so in the future if needed. When applying for home refinance and debt consolidation was given a phone call within the first 24 hours. The person I communicated with was very nice, hones and easy to communicate with. I was given options to choose from and what would be the best for my financial needs. I had good communication with Reliance First Capital and was always in the know of the progress of my loan application. (as posted on LendingTree.com)

 
 

Carlos T. - NY

Ranie was very professional and handled all of our needs on a timely matter. Carla was always on point, although we try every which way to drive her crazy, she was always there for us throughout this whole process, she deserves a medal for her exceptional job. Carla was recommended by our real estate agent and from the beginning was very attentive to all of our questions and God know we were filled with them, never lost her patience and always very professional and friendly. I believe after this whole thing was done, we not only have someone to refer, we have a friend. Carla was exceptional keeping us with hope and looked at everything with such expertise to provide us with the best solution possible. She does not know this, but I was rejected by a couple of people before Brian, our real estate agent introduced us to her, she did the impossible possible and for that I am forever grateful. I cannot think of anyone right now but I most definitely will be sending referrals to you.

 
 

Clayton L. - NM

Retired USAF and teacher for Refinance. They listened to me and worked with me to help me meet my needs. They went and bent over backwards just to help me and make it work. I had a lot of problems just after a divorce but they diligently worked with me. (as posted on LendingTree.com)

 
 

David E. - IN

David was instrumental in my choosing Reliance First Capital for my mortgage needs. I actually had an offer that had a lower interest rate, but I felt very comfortable and confident with David. He put a lot of time and energy into helping me and I really appreciate that. I also feel that I can trust him and for me that is saying a lot.

 
 

Kenneth M. - NC

Reliance First Capital was exceptional! From the moment I spoke with Dee Woodson all the way to closing was stress free. When Dee said they strive to keep the borrower informed and up to date, I took it with a grain of salt. Trust me, This was the easiest, less stressful refinance I have ever done. If I could, I would give Reliance First Capital 10 stars. (as posted on LendingTree.com)

 
 

LeAnn K. - MA

Donna was great to work with throughout my loan process. She was thorough, knowledgeable, and answered any questions for me quickly. She was also accommodating to my financial situation which you don't always find. She is definitely well-educated in this line of work, and I would highly recommend her. This was the fastest loan process I've ever experienced. (as posted on LendingTree.com)

 
 

Debra M. - NY

I closed my mortgage today and have never been so impressed with the customer knowledge and customer attention given to the entire process. From the first phone call I made, Donna was able to help by giving me suggestions, understanding the requests I had made and being efficient in finding a loan that suited us best. She was prompt in responding to my many phone calls, questions and understood our needs. It was a real pleasure and the process took a mere 3 weeks start to finish. We could not have wished for anything different or better. Thank you for all you did for us. Everything was done so professionally and efficiently. In three weeks from start to finish, we could not have asked for more. Reliance First Capital is a Class A organization and I would not hesitate to recommend them to anyone! (as posted on LendingTree.com)

 
 

Barbara D. - AR

I will recommend Ed for anyone wanting to refinance or buy a home. He was patient with explaining and making sure I understood everything. Couldn't have asked for better service form anyone.

 
 

Anita G. - OR

Erick was very friendly, got back to me right away, explained every step for me, and followed up to make sure things were good after the loan funded. He was such a pleasure to work with. He kept me informed each step and is extremely personable.

 
 

Jose O. - NM

Erick was very efficient and professional.

 
 

Raymond M. - AR

Great experience with these people. They were very helpful they were fantastic.

 
 

Paul B. - MI

Allen was, well, awesome! His goal was to make sure that this mortgage refi was going to benefit my family as much as possible and it did! He was in constant contact with me and answered my many questions about things. He was clear and concise in his responses and made sure I understood everything. I live out of state, but that was of no concern. Everything went smoothly and we could not be happier. Allen Pesci is one heck of a loan officer and he knows his stuff!!

 
 

Inge G. - AZ

Gerry, great job and fast. Thank you again.

 
 

Christopher W. - NJ

Hire more people like Jacqueline and pay them well! I will recommend Reliance First Capital to anyone I meet looking for mortgage services.

 
 

Mary and Kevin F. - NH

Our experience with Reliance First Capital was a wonderful experience. It all went very smoothly, stress free and we were kept informed every step of the way. We would definitely recommend this company if you are thinking of refinancing. Just saying thank you does not even come close to how much we appreciate all that you did for us. You stayed in constant contact with us during the entire process, answering all of our questions quickly. You are not only great at your job, but very perceptive. You figured out very quickly that Mary is the brains of this operation. We will highly recommend you and Reliance First Capital to all of our family and friends (both of them). We really do appreciate all of your hard work and dedication in making this happen for us. We never expected to have such a smooth experience when we started thinking about remortgaging, but because of the person you are and the way you handle people, it was a very pleasant surprise for us and one we never expected. We are very grateful to you and will miss talking with you every day. (as posted on LendingTree.com)

 
 

Phillip K. - VA

Jefferson Ajayi provided outstanding service in all areas. We were extremely pleased with the way that he assisted us from the beginning throughout the entire process. He maintained constant communications with us and answered all of our questions. We've purchased many properties but this was by far the best experience ever!

 
 

James M. - NY

Great experience! Mr. Heisser is one of a kind. He operated like a true professional! I would highly recommend. (as posted on LendingTree.com)

 
 

Michael R. - NY

Jim is a genuine, honest, and reliable person. He stayed in contact with my wife and I throughout the entire process, and was available anytime we called him. He took the time to explain everything. It was a pleasure to work with him, and I would definitely recommend his services to family and friends.

 
 

Megan M. - TN

Matthew was an exceptional load advisor. He was friendly, cooperative and very punctual. I couldn't have asked for a better experience, especially with the whole process being online. Amazing experience and one I will be sure to tell my family and friends. This experience couldn't have been better!

 
 

Juan R. - FL

Mike was with me till the end. He's excellent. You need to promote Mike... Excellent customer service skills.

 
 

Stanley W. - OH

Mitch provided exceptional service. He worked with my wife on getting all of the information required and was very informative and tried to make the process as easy as possible for us. He was very professional and presented us with all options available and explained them in detail in order for us to make an informed decision. I would definitely recommend Mitch to others needing financial help and would contact him again for any needs that we may have. He was very helpful and able to provide us any information that would help us with the loan. He always responded very quickly to any questions that we had. It was a pleasure to work with Mitch and I would definitely contact him again for any financial needs that we have.

 
 

David M. - NY

I wish to take a moment to share with you the great job that Patrick did in helping me with my re-fi. I would like for you to know that I received nothing short of superior assistance and support from Pat (as well as from Jennifer) Together they made a great team and walked me through every phase of the process. I trust that you will somehow be able to share my sentiments with both Pat and Jen. You truly have committed and knowledgeable people working with and for you.

 
 

David M. - NY

Continue to hire and train the best people you can find. My experience with Patrick Germovsek is testament to the value of dedicated and well trained employees. Great teams produce great results.....

 
 

Cedita G. - PA

Efficient, fast, pleasant and fair. However if it were not for Patrick Germovsek, I would have been hesitant about working with Reliance First Capital. Pat's pleasant demeanor and persistence, knowledge, and availability helped make this loan process more than just tolerable for me...Pat and I spent 20 minutes of our 1st phone call just talking about ourselves...Pat kept me updated throughout the process and clearly explained what I needed to provide...I would recommend Pat Germovsek, LendingTree and Reliance First Capital to anyone. (as posted on LendingTree.com)

 
 

Bryan L. - OH

Robert Metz and First Capital were amazing to deal with throughout the entire process. We weren't entirely sure which type of product was going to fit us best nor when the "right time" would fall. Robert worked with us for months while we evaluated our situation and choices. When we finally pulled the trigger, Robert helped lead us to a VA closing in record time. He was completely honest regarding all of the products available to us and gave clear, timely guidance throughout. The process was smooth and clear and led to a smooth, surprise-free closing. (as posted on LendingTree.com)

 
 

Tamala M. - NC

Roman was kind and enthusiastic and kept me abreast of everything I needed to know during the process.

 
 

Chris D. - VA

Ryan is very personable and knowledgeable. He has excellent people skills and was very understanding of our situation and what we were looking for. Ryan was wonderful to work with. I loved how he was able to create an offer that was exactly what we wanted and needed. I like the flexibility of being able to adjust different variables to customize our refi. The customer service was top-notch. Ryan was in constant contact and was always just a phone call away if I had any questions. Process was very quick and easy from our end. (as posted on LendingTree.com)

 
 

William S. - PA

I am writing this quick note to let you know that working with Scott Carlin has been a pleasure. Even though at the time of writing this note to you, my wife and I have not locked in a refi with Reliance First Capital First Capital, the time working with Scott has been super easy in spite of the challenges with myself employment status and family issues that have caused significant delays in this process. Scott is very professional and I would highly recommend him and your company to any friend or family looking to secure a mortgage or refinance.

 
 

Jolie C. - NY

Steven is an EXCEPTIONAL Mortgage Analyst. Because of my dealings with him in the past, I chose Reliance First Capital because I trust Steven with my finances and wouldn't use anyone else.

 
 

Anita K. - TN

The people at Reliance First Capital keep you informed during the whole process. They tell you what they will do for you and follow through.

 
 

Jeffrey P. - VA

The entire experience was great. Tim Nevel was outstanding. He is a superstar mortgage consultant. (as posted on LendingTree.com)

 
 

Marybeth S. - TN

Xavier truly worked so hard on this loan to get me the loan package I needed.

 
 

Amy S. - OH

Yana and Michelle were beyond exceptional and I will be recommending them to anyone and everyone! Amazing Team and office staff!!! Best customer service!

 
 

Justine B. - PA

Brian was very helpful. He would answer all my calls an questions within a 12hr. period. I enjoyed working with him thru the whole process. I would like to shake his hand and say thank you. Thanks again Brian for all your help.

 
 

Vicky G. - NC

I wanted to let you know that I have been working with Connor Rehbaum on the refinancing of my home and how much I appreciate all the communications I’ve had with him. Connor has always been professional, done exactly what he said he was going to do, which is rare these days, and has stayed in constant communication with me throughout the process. We closed on our home last week and it was the most effortless home mortgage process I’ve ever experienced, all thanks to Connor. He explained the entire process, was very clear and concise about what he needed as far as documentation, and any questions I had, he answered them immediately. I felt very comfortable and secure during the entire process. He is very personable and knowledgeable and has a knack for making you think you are his only customer and he has your best interest at heart. I will not hesitate to recommend Reliance First Capital and Connor to anyone that is looking for a refinance on their home mortgage. Too often people only contact companies and supervisors with complaints. I believe we should provide positive feedback when it’s deserved and I didn’t want this experience to pass me by. I work for a hospital and we focus on customer service and making the patients and families have the most phenomenal experience they have ever had in a health care facility. Our patient satisfaction surveys show that we are successful at this so I know what good customer service is and how rare it is to find it. You have a winner in Connor and I hope that if you have any type of employee recognition award or program in place that you will make sure he is recognized for his excellent customer service and caring attitude.

 
 

Vicky G. - NC

I cannot think of a single thing that you could do to improve. The experience was effortless and seamless thanks to Connor Rehbaum. Connor Rehbaum. He was professional, knowledgeable, always did what he said he would do. Had a way of making you feel you were his only customer and that you were personally important to him. Kept you informed at every step. Excellent customer service; process was well defined; communication was some of the best I've ever seen. I don't know of anyone at this moment, but can assure you that if I become aware of someone I will recommend you and Connor without reservation. You couldn't deal with a better company.

 
 

Eric J. - MD

Ed had a difficult task in dealing with me and my situation. His guidance and patience throughout this process was second to none. Ed provided customer service at a level that is rarely seen anymore. Reliance First Capital should be extremely proud to have him as an employee. I just can't say enough good things about his handling of my refinance. Thank you Ed!!!!!

 
 

Matthew S. - NC

The loan drag out for a couple of months waiting on a marital separation agreement. Ed was patient and happy to modify the loan as changes were made to the separation agreement.

 
 

Stacy C, - NH

I worked with a great loan officer and closed on a refinance when no one else would help me. (as posted on LendingTree.com)

 
 

Cedita G. - PA

Pat's pleasant demeanor and persistence, knowledge, and availability helped make this loan process more than just tolerable for me...Pat and I spent 20 minutes of our 1st phone call just talking about ourselves...Pat kept me updated throughout the process and clearly explained what I needed to provide...I would recommend Pat Germovsek, Lending Tree and Reliance First Capital to anyone. (as posted on LendingTree.com)

 
 

Tina T. - TN

Patrick kept me informed through the process, always called when he said he would and kept my spirits up even when we ran into some road blocks. He went over and beyond helping us obtain this refinance. I would recommend Patrick to anyone who asked. (as posted on LendingTree.com)

 
 

Donna H. - NC

Regan was awesome! He was patient with all my questions and helped me to understand everything from start to finish. He offered options that best fit my needs and let me take the time to make my decision; never being pushy. I would recommend Regan to anyone. I was very hesitant to go to lending tree to find the right company to refinance my house; as we all know; it can be very overwhelming. As soon as I hit the send button, the calls starting coming in. Instead of answering them all I just let everyone leave a message. The following morning, I listened to a voicemail I received from Regan Rutledge at Reliance First Capital. He left a message that wasn't over the top "sales", he seemed down to earth and friendly so I decided he would be my first call back. Thankfully he said all the right things and explained everything to me in terms I could understand. Regan was never demanding and let me take my time making my decision. Once the process was started it was very easy with limited paperwork. He talked me through everything and offered more than one option to best fit my needs. I honestly can't say enough about Regan and all that he did. It was a very fast, easy and pleasant experience that I was truly dreading! I will definitely recommend Regan Rutledge to anyone looking for help with their mortgage. (as posted on LendingTree.com)

 
 

Peter S. - NJ

Ritu Sethi was a pleasure to work with. During the process she was professional, timely and responsive to any questions and/or concerns I might have had. Equally important was the fact that there were "no surprises". On a professional AND personal note, I would welcome the opportunity to work with MS. Sethi in the future. (as posted on LendingTree.com)

 
 

Margaret M. - NJ

My experience with Reliance First Capital was awesome due largely to the dedicated, professional services provided by my Mortgage Analyst Ritu Sethi. She was absolutely amazing to work with. She was extremely responsive to my needs and goals and joyfully assisted me through every step of the process. She utilized her experience, talents and resources to increase my credit score and secure me a great rate on my refi. I can’t image a better person to work with through this process. I highly recommend Reliance First Capital. Although most of my day to day interactions were with Ritu, Eric stepped in several times to help resolve issues and questions I had. Despite limited contact, he was fully aware of the details of my account and was very helpful. He clearly manages a great team. (as posted on LendingTree.com)

 
 

Nicholas L. - NY

Shashin went above and beyond. He helpfully guided me along the process and made it a smooth transaction. I will recommend him to all friends and family.

 
 

Jermaine T. - KY

Exceptional service. Sharon was the best. Informative, patient, and her customer service was exceptional. She was the perfect loan officer for my situation and def deserves a raise. Reliance First Capital was the easiest refinance process I've done personally. They figured out what my plan was and showed me all the financial ways to save more money. I never had to worry about what was going on they kept me informed throughout and was very informative. I'd recommend to anyone....ask for Sharon Lucas. (as posted on LendingTree.com)

 
 

Janelle W. - NC

Steve was really great. The under writing was a bit frustrating as we had to wait for a longer period of time then we expected to. We began in mid August and was projected to close by end of September. It ended up being more like end of October. (as posted on LendingTree.com)

 
 

Justin S. - AR

Best Company Hands Down. Couldn't have asked more from a company to work with through my home loan refinance. Tom C was extremely helpful and knowledgeable throughout the entire process. I will recommend this company anytime I hear anyone talking about purchasing a house. Glad to have had the opportunity to work with you guys, thanks for everything! (as posted on LendingTree.com)

 
 

Kevin O. - IN

Very convenient and easy process. Thomas was very easy to work with and answered all my questions. Almost everything was done electronically via email and electronic signatures. Very convenient and easy process. (as posted on LendingTree.com)

 
 

Sean H. - TN

William called us back quickly. He was easy to get hold of and stayed in contact the whole time. Everything went smoothly. No hidden figures. We wanted to do some home improvements and pay off a car. William was quick to get back with us and stayed in contact the whole way through. No surprises, simple and easy. (as posted on LendingTree.com)

 
 

Michael O. - ME

Alyssa was most professional, wicked intelligent, personable, and a sheer delight to work with. I would and will strongly recommend Alyssa and Reliance First Capital to my friends now and in the future. At the time Alyssa contacted us because of my low interest rate I had no intention of refinancing even though money was quite tight. After talking and mostly listening to Alyssa Archer I was able to see the light at the end of the tunnel. Alyssa took care of everything for me minus some paperwork I had to provide. Alyssa contacted me daily explaining where Reliance First Capital was in the process. if I had any questions after Alyssa working hours at Reliance were over, Alyssa, provided me with her own personal telephone number in order, if needed, to get in touch with her. it did not happen often though there were times I wanted to talk to her regarding our loan. in short Alyssa was available to me/us 24/7 until the loan was completed and the entire process took less than a month.

 
 

Bruce N. - NC

I really felt like we gained a friend through this process. Mrs. Devlin was always very professional, and assured us that the loan process was going great. She was a wonderful and kind person. It was a great experience, and we look forward to a great relationship with Reliance First Capital. Thank you Breanna!

 
 

David F. - ME

Brian was fabulous to work with. He took the time to answer our questions and was always diligent about following up when necessary. Brian walked us through this process and managed any little issues that came up. When we first inquired about a loan, we received a barrage of calls and emails. Brian was appropriately persistent. When we talked with Brian, he gave us a sense of confidence that we very much enjoyed. He tended to our needs with courtesy and poise, took the extra time to explain the nuances of a VA loan and never made us feel like we were a bother or "just another customer". Thank you, Brian. We really appreciate you helping us manage an otherwise arduous process.

 
 

Briana B. - NY

Carla and Ranie provided exceptional service.

 
 

Paul D. - NY

I am an Independent Sales Consultant and work on 100% commission so I have an "always working" mentality, other people in sales say they have that but usually don't. When Carla says she works 25/8, SHE MEANS IT! I was speaking/texting/emailing her early in the morning and late at night, even on weekends. She was calling me from her weekend events! I'm so happy to have been referred to her. She's straight forward and there is NO BS with her at all. I explained to her exactly what I needed in order to go with Reliance First Capital and I never doubted her for a second. I knew she'd get it done and she did, no games just hard work and honesty. I feel at ease knowing Carla and her assistant Ranie, who never misses a beat and who is extremely dedicated and thorough, are there for us, if we need them. On top of all that, they both have such great personalities and warm demeanors that you just feel so comfortable working with them. They make a stressful process, in general, a pleasure. Have all of your employees have the mindset and work ethic of Carla and her assistant Ranie. SERIOSULY, they are the definition of hardworking.

 
 

Dixie B. - KY

Chris Coleman did a really good job, he always spoke nicely to us.

 
 

Melissa D. - OH

It was perfect.

 
 

Johnny D. - TN

Corey was very good.

 
 

Janet F. - PA

Daniel walked me through the process every step of the way, gave me his work and cell number to contact him with any questions I had and always returned my calls. also very friendly.

 
 

Hank N. - NC

I did a refi with Mr. Winder, saved about 160 dollars a month. This is my second home with Reliance First Capital and it was great. (as posted on Yelp.com)

 
 

Elizabeth G. - NY

Erick went above and beyond in helping and getting the appropriate loan to meet my needs. He was professional and always "there" to answer any of my questions.

 
 

Marc W. - DE

Amanda has been working with my wife and I for over a year. We started out with a refi, and decided we want to purchase instead. She said when we are ready to let her know. Once we contacted Amanda, she just soared with everything.

 
 

Gary K. - TN

No improvement required. Just continue to offer excellent customer service and support. Everyone Was fantastic to work with especially Amanda, Roman, and Ed and those working behind the scenes that I didn't have the pleasure of interacting with. Great Job team. Thanks.

 
 

Alberta B. - AL

Anthony provided exceptional service and made sure we knew what was going on at all times I would recommend Anthony for anyone needs as for as loans and refinance.

 
 

Betty P. - PA

My husband and I are so grateful that we had the pleasure to work with Austin Clayton, I have never dealt with a professional person as he was to us. He was so pleasant , guided us through every process, that we needed to complete before the loan would go through, and then get the appraisal done, he was there for every step, we have never had a person like Austin to help us like he did, he worked so hard on our account, even if we had any question after closing during the week, and on weekends he was there, amazing personality. We just wanted to voice our appreciation for Austin Clayton, and to let you all know, what kind of a Mortgage Analyst you have working for you.. My husband and I would defiantly recommend Austin and Reliance First Capital. Again, thank you Austin, you’re the best…

 
 

William S. - VA

Barbara kept me well informed on the paperwork I needed to turn in and what she has received. She made the process comfortable for me to endure over the length of time it took to process my paperwork. Responding back to my questions as soon as she receive didn't have to wait long for an response.

 
 

Luke N. - MN

Chad was very easy to work with and kept us up to date on everything.

 
 

Alice T. - NJ

Chad Spencer is very professional and knowledgeable in his job and never hesitates to answer questions or help make suggestions that would help a client. It was my pleasure to work with him. No improvement needed except to keep the excellent work in progress.

 
 

Ronald S. - OH

Christina kept me informed me informed of all processes as they occurred, very satisfied.

 
 

Patricia M. - NC

Christine was persistent in trying to get me to talk to her despite the many phone calls and emails I was receiving. She made me aware of the options available and worked with me through the whole process. She was great!

 
 

Anita K. - TN

Thank you so much, I do not know if anyone at this time but if and when I do I will refer them to you.

 
 

Lisa D. - NC

Christopher was a consummate gentleman and conducted himself in an extremely professional manner. He is an asset to your company. The entire process went smoothly and very quickly, nothing to improve on.

 
 

Amy W. - TN

Great experience! Chris and Laura made the process easy and efficient!

 
 

David P. - CA

Daniel helped us through the process of getting our loan paper together and did a great job making are side fell at ease.

 
 

Patrick M. - MI

Keep up the good work.

 
 

Dolores S. - DE

Henry was with us from the beginning to the end of our Mortgage. Our mortgage process took about a year to complete and Henry never gave up nor did he allow us to give up, however, there were times when we did not think the mortgage was going to go through, but Henry always gave us hope. We have peace of mind that our old Mortgage company is behind us and we have a bright future due to Reliance First Capital and Henry Meyers and his entire team. Our loan processor was the best of the best. Ms. Martinez was also with us at the end and was able to help when we wanted to give up. Once again I would trust Reliance First Capital First Capital with my love ones and friends. Thank you.

 
 

Julie V. - NC

Jamie Dilenschneider was great to work with and extremely professional.

 
 

Melvin M. - KY

My Wife worked with Ed DeBerry the most and she had amazing things to say about him and about Randy that also assisted. My wife said she was so very happy to work with these 2 who really care about their clients and the job they do. She said she felt very taken care of and even when there were speed bumps and hiccups along the way, Ed was right there helping her thru them. So for me, a happy wife, makes me happy and I can't thank them enough.

 
 

Debra M. - KY

Ed DeBerry and Randy were amazing in assisting us with our Mortgage. To say they went above and beyond does not even cover it. I cannot say enough amazing things about them and Ed kept me updated and posted every step of the way,

 
 

Robert T. - PA

Alyssa was awesome.

 
 

Edward B. - SC

Amanda's a great asset to your team!

 
 

Henry G. - NC

Thanks for everything.

 
 

Davelle C. - PA

Y'all got the deals better than everybody.

 
 

Rodney M. - VA

I was a cold call that Ms Meredith made many months ago. It was the 2nd time I was contacted by Reliance First Capital and I was highly skeptical and a bit of a jerk when she rang me up. The first person that contacted me basically promised he could help me and was unwilling or unable to deliver. He could not reduce my debt and basically told me he could not help me. Enter Bobbi Meredith. I told her you company already told me they couldn’t help me and wondered how that had changed. She told me to give her a chance and I said “have at it”. Well she did. From now on I will refer to her as Bobbi because over next several months Bobbi did EVERYTHING. She covered every detail, she was fast and furious and getting things done. My lawyers held up for months. She patiently waited them out. My house title had a clerical error, she crushed that as well. She never stopped working to make this deal happen. The bottom line is Bobbi saved us. She made our situation better, offered professional insight and helped in every way imaginable. I work as a customer service rep and Bobbi’s level of service sets the bar for going above and beyond. More so she should be the face of your company. She is not just a financial analyst . She brings a human element to a financial world. She listened, she understood and she performed at the highest level. I would highly recommend Bobbi Meredith to anyone needing to refinance. She is simply the best.

 
 

Randy R. - NM

Thanks Best Mortgage Analyst Ever! You are my most favorite financial processor helper person I have had to assist me with questions and getting this done, closed and to my comfort level that I have ever had - and I mean ever! I know I am a tough customer and need my hand held a little too much, but you are the best! Seriously, I have been through this process before and I usually start getting the payment(s) mail the following day even if the first payment isn't due for 45 days! Then they send me reminders every 10 days for the next 45 days and even after I make the first payment, so not hearing anything makes me nervous. You have fixed that I am an ever appreciative! If ever I have the chance to refer someone to you - I will send them your way!

 
 

Patrick H. - LA

Breanna and Lauren were very helpful and returned our calls in adequate time, they were both very knowledgeable about the company and help ease our hesitancy in refinancing, hats off to them both.

 
 

Jennifer G. - NC

I think that Breanna did an outstanding job on keep me and my husband informed thru the entire process.

 
 

James P. - NC

Only problem was when someone in the pre-underwriting left and we got lost in the process, but once I notified Ms Devlin, she got it handled.

 
 

Jeffery T. - AL

Brian he was very informative and courteous. It was a pleasure working with him.

 
 

John T. - NJ

Casey helped us out through the whole process and made sure we always were aware of what was happening. I will always call him for anything that has to do with mortgages.

 
 

Donald M. - OR

Diane and I wanted to thank you very much for the help that you gave us with our refinance. I know it was hard at times, but you stayed in there and got us through the process. Thank you very much. The process was mainly done on my computer with very little mail process. I got my money very fast and I am completely happy with my pay-off of my old loan.

 
 

Terry M. - AR

Chad Spencer was on top of each step! I have/will recommend Chad and Reliance First Capital to my friends.

 
 

Monica C. - TN

Chris is a real asset to this company. He is very knowledgeable. He always displayed a positive attitude. I really enjoyed working with him. Chris provided exceptional customer service. He was always available when I need him. I will refer him to family and friends.

 
 

Darrell B. - NM

The loan process with Chris was very pleasurable experience. From first contact Chris was very informative and always seemed to be ahead of everything. Chris was always friendly and expertly went through the process. This was the most stress free and quickest loan I have ever received. I believe that was do the expertise of Chris. (as posted on LendingTree.com)

 
 

William A. - LA

Everything went well.

 
 

Darrell B. - NM

From the first contact with Reliance First Capital the representative was very responsive and very informative. He provided all information in a very timely manner and was very through and always on top of the process. This was the most stress free and quickest financing that I have ever received. All in all it was a very good/fast/and expert experience. (as posted on LendingTree.com)

 
 

Pradip H. - VA

I worked with Dan throughout the entire loan process. He was awesome, answered all my questions, broke down everything that I asked him in plain simple language so I can understand thoroughly. He has excellent customer service skills. I will recommend him to my friends or family who are interested to buy a house in the future. We received 5 Star Service from him. He was knowledgeable, helpful, courteous, and yes! a man of his words!

 
 

Randolph N. - NH

Daniel and Kristen were spectacular to work with. They went over and above make sure that our loan moved through the system. They were informative, helpful and above all patient. They stayed in touch even at nights and weekends. You are top notch in the mortgage industry. Your analysts are very knowledgeable, professional, available and people friendly. Be assured that if that someone comes along, I’ll happily refer them to Reliance First Capital. Thank you for your service!

 
 

Gary B. - IN

Daniel did an exceptional job on our loan processing! He is an excellent asset to Reliance First Capital for his knowledge and professionalism in handling our refinancing resulting in an outstanding outcome!

 
 

Pradip H. - VA

I worked with Daniel throughout my entire home-buying process. He has more than 17 years of experience in this field, and he never failed to amaze me. He always answered my questions in plain simple language so that I was not confused on anything. He made sure I understood what he was talking about and ensured we were on the same page at all times. His customer service skill is top notch. He even maintained communication through text messages. That was very nice of him. Everything went smoothly. Closing was done on time. Interest rate was lower than I expected. He is the man of his words. He maintained some adjustments since he had promised that from the beginning as he was recommended by my uncle. Work with him, you won't be disappointed. He is a true professional. Thanks Daniel!

 
 

Mary G. - NY

Donna was courteous, knowledgeable and accessible during the entire process.

 
 

Samantha B. - LA

Ed is very professional and he was very thorough throughout the entire process making sure everything went smoothly.

 
 

Barbara and Ed D. - NC

Ed was totally awesome in every way throughout the loan process. Total professional.

 
 

Yolette R. - NY

Outstanding loan specialist, Erick Cifuentes made this experience clear, swift, comfortable and thorough. (as posted on LendingTree.com)

 
 

Jennifer S. - PA

Francis "Allen" Pesci was my primary contact, who walked me through the process of getting me a new loan that fit my unique situation. I was always kept in the loop, and not one question went unobserved for more than a few hours, tops. Allen provided all a customer could sincerely expect: an honest appraisal of options based on current conditions and future expectations, provide some choices while explaining each option, and then once I decided on a course of action, I was appraised of each milestone reached.

 
 

Tom O. - NY

I am writing you this letter because I feel the need to inform you of the incredible job Jason Kalevas did helping me with my refinance. His professionalism and attention to detail during the process was very helpful. Jason was quick to return phone calls and made himself available after hours. One time as late as 11:00 PM. Even after the loan was funded Jason was helpful. The town I live in made an error with my escrow and Jason was quick to help resolve it. I must also inform you Jason was recommended to me by a friend who had similar service. He will be the first person I recommend to others in need for a home loan.

 
 

Daniel C. - IN

I was very happy with the level of service I received from RFC. They had great rates which allowed me to pay my loan of faster, while paying less monthly. My account rep Ray Holloman was amazing, he did everything in his powers to help me get through the process in a timely manner. I recommend them to anyone looking to refinance a home loan. (as posted on LendingTree.com)

 
 

Russell M. - MD

Alicia did an amazing job helping us work through the process.

 
 

Shannon M. - MD

We feel Alicia was extremely easy to work with and made the entire process very enjoyable. She kept us informed every step of the way and was a true pleasure to work with!

 
 

Tara C. - NC

Allyson Walters went above and beyond to help us. I was flooded with calls after we looked into Lending Tree. It was her demeanor that I liked and appreciated. Which made me reach out to her after she called me that Saturday morning :)

 
 

John B. - OH

Alyssa is a rock star.

 
 

Scott B. - TX

Anthony was incredible. He was very professional and patient. He has an outstanding customer focus with attention to detail. If it was not unprofessional, my wife and I would "hug" Anthony for what he did for us.

 
 

Howard H. - PA

Great Experience, prompt and reliable. The process was smooth and the team was very helpful in guiding you. Austin was great, patient and respectful! (as posted on LendingTree.com)

 
 

Utpal D. - MI

***** (Five Star) Mr. Bradley Goldman and Ms. Amy Wagner work in beautiful unison. On the first conversation, Mr. Bradley laid out the terms and conditions of the loan in black and white, detailing each and every cost associated with the loan, no fine prints, no ambiguity. The utter transparency in the initial communications gave me the confidence to start working with Reliance First Capital. Throughout my loan application process, I was treated with respect and was given absolutely clear instruction. My loan was a complex one as I live out of the USA and it's a rental property. The diligence of Mr. Bradley and Ms. Amy helped me close the loan without a fuss, everything went very very smooth. Reliance First Capital always upheld the true spirit of American value: honesty and integrity. It's a five star from me on all front. All I can say in few words is that Mr. Bradley Goldman is an honest man who works very hard for his clients. If you are with him, you are assured that your best interest is protected. He is always very respectful. He is a very very diligent man. He knows his job perfectly !! He does not believe in fine prints, , hidden costs and fees and salesman gimmick. He does what he says and he says what is true. (as posted on LendingTree.com)

 
 

Dale H. - OH

Bradley Goldman, was very professional conducting all the transaction, so our experience in refinancing our home went well and smooth. We thank Bradley Goldman again and again.

 
 

Timothy R. - NY

Carla Biancaniello went above and beyond for us in securing a mortgage and closing quickly.. She responded to any questions I had within minutes, even late at night! She eased all my financial concerns not only through her professional knowledge but because she truly seemed to care about our financial well being.

 
 

Tatiana B. - NY

Carla provided exceptional service, she was always available for any questions or concerns I had. She made the mortgage process less stressful and smooth. I would definitely refer Carla to all my friends and family.

 
 

Clifford C. - NY

Very professional, fast and reliant service. From beginning to end our Reliance First Capital representative, Ceren Yilmaz, conducted herself professionally and efficiently guided the process in a smooth even manner. (as posted on LendingTree.com)

 
 

Beatriz A. - NJ

In addition to professionalism and product knowledge, Chad is so personable and friendly; a pleasure to deal with during a difficult decision process.

 
 

Christopher K. - TN

Working with Reliance First Capital has been a great experience. Chris Coleman was my main contact, and I cannot speak highly enough about his great service. He took care of everything in a timely manner, and walked us through the process answering all questions we had. I would highly recommend using Reliance First Capital(as posted on LendingTree.com)

 
 

Rolando B. - NY

Christopher was terrific service throughout entire process.

 
 

Cynthia E. - AL

I was overwhelmed with so many calls from other lenders. Reliance First Capital was by far the best choice. They were on top of everything and I was never stressed out. Plus, no last minute surprises! Thank you Craig Wright. (as posted on LendingTree.com)

 
 

Cassandra M. - LA

Dan Holmes and Lauren Taylor were great to work with....good communication through the entire process. (as posted on LendingTree.com)

 
 

William M. - LA

Dan and Lauren were exceptional. Dan worked very, very hard for me, never gave up. His communication was great, he walked me through the entire process weekly. Lauren was efficient and had great communication.

 
 

JoDee T. - PA

Dan did a great job and all went very smooth. If we needed an answer he was always right there for us. He guided us right through the whole experience. (as posted on LendingTree.com)

 
 

James F. - ME

Friendly staff.

 
 

Kenneth F. - PA

Darien is very informative, courteous, knowledgeable he was exceptional at his job!

 
 

Judith J. - IN

I just wanted to thank you for all of the help you gave me to refinance my home. I could not find a card that was appropriate to describe your professionalism, knowledge and friendliness and again. Thank you.

 
 

David G. - NY

Donna was outstanding in every aspect of my refinance. She was ALWAYS available to help me out and answer any questions I had. I have a crazy work schedule and had no problems at all working around it. Whether it was late at night or on the weekends, she was always readily available for assistance. Also, my best contact ways were non-verbal (text and email) and she respected that and had absolutely no issue with it. For my refinance, she worked with me, laid out everything very clearly, and made the whole thing quick and painless. (as posted on LendingTree.com)

 
 

Daniel L. - NY

Reliance First Capital gave me a great deal with low credit score. Donna was very patient with me and got me the best deal. She made sure I was comfortable with the numbers and fixed anything I didn't agree with. I would recommend Donna to everyone looking for a great deal in any mortgage situation. (as posted on LendingTree.com)

 
 

Paul D. - NY

Donna was extremely helpful in guiding us through refinancing our mortgage. She really worked to meet our financial goals. She was always available to answer questions and got us to closing within a few weeks of applying. She was great to work with. (as posted on LendingTree.com)

 
 

Lisa S. - NC

My belief is that you must always talk and understand the customer and their needs. I didn't know what needs I had until Henry patiently analyzed my portfolio and then we both went to work. I closed 3 REFIs with Henry and I can't be any happier. My wife and I are now able to enjoy our investment income and save more for retirement. The closing team and Matthew help streamline all three properties closings. First one closed on June 30th (which it took a lot to get this thru) but it was done, the next closed in mid-July and the last in August. There is another property but we need to wait until next year to REFI that and I will be definitely calling Henry. Thanks (as posted on LendingTree.com)

 
 

Deborah J. - NY

Jessica was just great in keeping in touch. Even though closing was delayed because of repairs needed, this has been my best mtg/refi experience. Thanks!

 
 

William B. - AL

I had the pleasure of working with Kristen Venning. I obtained a V.A. loan through Reliance First Capital. I found Kristen to be professional, courteous, and knowledgeable. I highly recommend her. Kristen provided accurate, prompt and courtesy information to me throughout the process. Great person to work with.

 
 

Linda S. - SC

My wife and I felt like we are a part of Lisa's family, who she was keeping from falling. Michael had the same good attitude.

 
 

Jeremy T. - FL

For a completely online and by telephone process, I had a good experience with Reliance First Capital. Of the potential Lenders I spoke to, Lisa Podorson was the most consistent, trustworthy, and professional. It was a cash-out loan on a rental so there were some extra hurdles to overcome. Although the appraisal on the home came in a lot lower than we were led to believe (by all potential lenders), we went ahead with the loan. It was a relatively smooth process, with only one point of contact throughout. We closed when planned and had our check in hand within 24hrs on closing. Overall it was a good experience from beginning to end. (as posted on LendingTree.com)

 
 

Jeremy T. - FL

Lisa was awesome through-out the Loan Process. She is professional and knows her business. Compared to other potential lenders, I felt she was the most trustworthy and consistent. There were no major issues throughout the process. I was able to provide the proper documents in a timely manner and She did her part to make it a smooth process. Overall, I am satisfied with the experience. (as posted on LendingTree.com)

 
 

Caleb S. - AZ

Matthew Wiehl at Reliance First Capital was excellent. He was very honest and straight forward. He worked with us and kept us informed every step of the way. We got a better rate than others that we had been quoted and he helped us avoid any out-of-pocket closing costs besides the appraisal. We were able to consolidate our student loans and credit card debt and significantly lower our monthly out of pocket expenses. Overall a very good experience. (as posted on LendingTree.com)

 
 

John C. - PA

Alicia went way above her duties to find a perfect solution to a financial situation that we thought impossible to achieve!!!! Please continue to hire and train professionals as kind and caring as her, she actually made a very tough financial situation into a pleasant experience for us. Thank you again!!!!

 
 

Renee M. - PA

Alicia was very instrumental in helping me to obtain the correct loan even though we had some stumbling block blocks she was right there the whole time and got everyone back on track. I would highly recommend Alicia to help anyone with their house financing needs.

 
 

Michael F. - NY

Carla was excellent answered my questions in a timely manner.

 
 

Cliff C. - NY

Thanks again for everything you did for me and my family. We are very grateful. I feel we are in a great position thanks to your hard work. Ceren went above and beyond to provide hat I consider incredibly excellent service. Thank you

 
 

Frank U. - PA

I would and will work with her in the future. She was beyond professional and actually fun to talk with. It was a great experience, even through some of the hurdles because of her. I will be working with your company again in the future and I look forward to it.

 
 

James W. - PA

Jeff was a very friendly. He is very knowledgeable and he went above and beyond what I expected. His willingness to help us and his honesty was a refreshing change from what we've experienced in our past. Thank you Jeff. Hire more people like Jeff. It would be in Reliance First Capital's best interest.

 
 

Charles C. - SC

We were very pleased with the entire process.

 
 

Steven K. - OH

Kelly came up with a plan and made everything go smoothly.

 
 

Kathleen M. - PA

I am a first time homebuyer and Kim was so helpful throughout the process. She made sure to notify me when an email was being sent with documents that needed to be reviewed and signed. She responded immediately to any questions I had. She was always very professional and knowledgeable. I would definitely refer friends and family to Kim with any of their financing needs. I am very grateful to have had her assistance throughout this process. She made my home purchase experience move as quickly and as smoothly as possible. And for that, I thank her immensely!!

 
 

Kimberly C. - MD

LaShonda was competent, informative, responsive and consistent. She was also honest and empathetic to my situation and needs. Hold on to her; not many are like her in the mortgage industry.

 
 

Megan S. - AZ

Matthew and Michael were absolutely great! Thank you!

 
 

Hannah R. - OH

Matthew held my hand throughout the entire process.

 
 

Sylvia R. - NM

Matt was kind and courteous.

 
 

Donna B. - PA

Brell was my Mortgage Analyst who was exceptionally friendly and very helpful. If he needed an answer from one of his superiors, he was very quick to get back to me with answers. He also allowed me to contact him by cell phone text message which was the best way for me during my work hours. I would highly recommend my him to friends and family.

 
 

Jack H. - TN

Nick did an outstanding job of keeping me up to date on the entire process. It was a pleasure doing business with him.

 
 

James T. - VA

Regan kept me informed of the progress daily. Very knowledgeable, professional and courteous.

 
 

Merry and Richard C. - KY

Regan was knowledgeable about the process. He was very professional and explained all of our options and every step of the process clearly and concisely. Regan was exceptional from beginning to end and was the reason we chose Reliance First Capital First Capital over all the other companies we got quotes from.

 
 

Tina Kelly - CT

Robert Metz out of Cleveland really understands what it means to provide customer service. He is no-nonsense and put in a lot of effort trying to get me the right deal. he turned out to be very honest and everything proceeded just as he said it would. We did it all over the phone and email. And best of all, he has a warm personality which for the first time ever, made processing a financial transaction FUN for me!! We laughed and joked about all the snags I kept hitting. I will miss answering Robert's calls every hour on the hour. He is very talented and will encounter much success in his career. P.S. He's also a Cavs fan so I will highly recommend him to my friends. (as posted on Yelp.com)

 
 

Ryan M. - OH

Yana worked with my wife and I for over a year to get us funding for our home. Her knowledge was extensive and her professionalism is outstanding. We were very pleased with Yana throughout the entire process.

 
 

Terry Y. - OH

Just wanted to thank you for all your help! You made my refinance simple, fast and gave me all the information I needed to understand the process. You truly are a professional. You know the business! The best part of working with you is you care and took the time to listen. Much Thanks! I hope to meet you one day soon.

 
 

Harriet D. - FL

Travis worked very closely with me, as the process was more complicated than expected. He was very informative on the progress of the funding, patient, and very helpful. I also felt Reliance First Capital got me a good interest rate, and that's the bottom line.

 
 

Harriet D. - FL

Eric was very attentive and helpful when I needed some additional information. He has a good team working with him, all very responsive when I needed questions answered. I also felt Reliance First Capital got me a good interest rate, and that's the bottom line.

 
 

James P. - TN

Jared and Lauren were completely awesome in working with me on my refi they both deserve more than a pat on the back. (as posted on LendingTree.com)

 
 

Mary-Ann R. - PA

Not the easiest of processes but Scott held my hand every step of the way. Amazing Mortgage Analyst!

 
 

Robert B. - NH

Ryan was very professional yet treated me more like a friend rather than just a client. Had a great experience with him and when it is time to refinance again there will be no hesitation to call him.....have already sent a referral his way! Thanks Ryan! Everything went super smooth. Would absolutely use again, no hesitation! (as posted on LendingTree.com)

 
 

Othello S. - DE

Michael was very friendly and polite. I enjoyed working with him.

 
 

Henry N. - NC

Ray did a great job, that's why I gave Reliance First Capital a great rating.

 
 

Mary S. - NH

Scott was very professional and went beyond with help we needed.

 
 

Jeffrey S. - LA

Our loan was a bit on the special side being self employed. Additional hurdles faced were my wife being married twice before. These 2 issues caused multiple problems throughout the loan process. Kristen honestly never gave up, even when I had. She is highly innovative and found ways around every disaster that befell us. This would have never happened without her diligence, positive attitude and willingness to help. Yes, I will highly recommend her to any friends / family needing to refinance. To sum her up in one word, amazing.

 
 

Shannon H. - OR

Daniel was super helpful and I was able to re-finance my home at a lower interest rate and pay off a lot of debt that otherwise would have continued to hang over my head. He worked hard for me, was super responsive, and helped me get out from under a lot of pretty ugly debt... while refinancing my home at a lower rate. Thank you! (as posted on LendingTree.com)

 
 

Ronald D. - AL

You can't improve on perfection. Richard kept me informed though the whole process.

 
 

David N. - NC

Roman was very friendly and courteous. He was exceptionally diligent in keeping me informed on all aspects of loan. Best I've dealt with since I purchased home in 2001.

 
 

Frank A. - OH

Joe Nagle, he was always on top of things throughout the process to make sure it was completed as quickly as possible.

 
 

Kevin M. - PA

Scott and Ben were both great to work with. The process was smooth and everyone worked with me to get the loan closed in a timely manner.

 
 

Gary R. - KY

Shelley, Ed and Michael were instrumental in walking us along in this new process refinancing... Shelley called and continue to call us with regards to changes, signatures or updates when it came to our refinancing needs...

 
 

Gary R. - KY

The whole team came to our rescue in the nick of time! Shelley, Ed and Michael use their expertise to assist us in our woes and navigated a course of action so that we could dream again! (as posted on LendingTree.com)

 
 

William G. - TN

STEVE...STEVE...STEVE...ALWAYS calling with updates. Keeping us updated on all that he needed. Was patient, knowledgeable on every aspect. Most of all he was patient and kind. We cannot say enough kind things about him. Only talked with Lauren a couple of times and she was kind and helpful also and Drank also. SUPER..SUPER. Company and employees.

 
 

Thavisak J. - TX

Dakota is very courteous, professional and helpful through transaction period.

 
 

Jay J. - PA

I sincerely hope you get commission because you earned it. You honestly made a difficult refinance happen. I sincerely appreciate you offering to shop contractors for me. Even though I did not take you up on that offer, the fact that you offered honestly shows that you're there to help someone and not earn a paycheck. Your constant contact(even though I wasn't always available) was really appreciated. I truly felt through-out the process you honestly had the best interest of helping me in mind first. If you recall our first conversation, I was standoff-ish. I apologize. I had been treated fairly bad by several other lenders. Basically dismissed. I have been in the position of origination before. I understood why they dismissed me. They didn't have time to hear the whole story but you took that time. The reason this closing happened today was you and as you know. This refinance has helped me so much to achieve my goals for this little house. I would also like to acknowledge the team that you have working at Reliance First Capital. Your manager Eric did a great job ensuring everything continued forward while you were on vacation(sorry for texting you) I feel horrible for forgetting her name but we only spoke a little. The loan processor Lindsay was also amazing, even offering to get the Equifax Mortgage Solutions people on the phone to finalize the loan. Finally, I want to say you've gotten me a better interest rate than I could have closed on today with the bank where I work even including discounts(Is a 0.125 discount even a discount). You and Reliance First Capital have literally hit all of the nails on the head. Excellent Customer Service, Excellent Understanding, Excellent Follow-up and an Excellent Rate. A small couple of things I'd like to note. Please redact if you publish this email and feel free too. You guys are awesome. If possible, please communicate to your appraiser that flexibility is key. For our first appraisal(which costs more and is prepaid), they were very adamant about it being during business hours. I took vacation. The re-inspection(costs a lot less) they were willing to go outside of business hours. They both took about the same amount of time. Also, like I said, I have experience with appraisals. This was my 5th appraisal of this house with refi's and building it up. This was the first appraiser to not have even one day outside of business hours. That's no reflection of you or Reliance First Capital. It was certainly easy working with her after the first appraisal. I'm not sure if you can communicate that. The settlement company was also great. Please let them know. As a customer, it would be nice if they offered ACH, Wire and Check instead of just Wire or Check for my funds. That's the Treasury Management in me talking. ACH is like $0.20 Wire is like $20 on both ends and checks are around a dollar. I'm not sure if you can pass on that. I will still strongly recommend Reliance First Capital. Thank you for all of your help. Patrick honestly made a difficult refinance happen. I purchased a fixer upper with a 203K loan 6 years ago. The covered all of the basics. Obviously, there is always more. My house is very unique and my situation is as well. To start the house was originally 4 Apartments. We converted it back to a single family. That in itself was a struggle. I made a plan to do a large amount of remodeling on zero percent credit cards, get the rewards, then consolidate with a home equity loan. My first attempt with another bank failed. It was approved before I left for vacation with a closing scheduled. When I returned, I was told it was now denied due to debt ratio. I am in banking and understand ratios but that bank would not return any phone calls after the decline or listen. It was very frustrating so I gave up on consolidating. I felt defeated. My zero percent credit cards then started to become actual credit card bills. My payments sky rocketed. I realized I needed a solution when I had become 3 months behind on more than one credit card. I had the equity, my house is worth 3 times what I owe. I thought maybe someone will see the situation I'm in and help. I googled and googled and then decided well. My credit is already kinda bad, I'm sure doing an inquiry on LendingTree won't hurt it any more. The calls flooded in. The first bank I talked to told me that with my score, no one will help me. Thank you for your time. The second call said the same thing. By the time the third call came, I just started telling them not to continue because this is my score I've already been told you can't do anything. They agreed. I think Patrick was the 5th or 6th call I took that day. I gave him a brief overview of the story and my score and told him he couldn't help. Patrick did not accept that and informed me that he thought Reliance First Capital could and seemed very interested in listening and actually helping. Through the entire process, Patrick maintained that helpful and concerned approach. He honestly wanted to help me improve the situation I was in. It came up during appraisal that some additional things needed to be completed, he offered to shop around local contractors for me and assist in arranging for it to happen. I am extremely happy that Patrick did not blow me off like every other bank. Patrick listened to my needs and situation and developed a plan to put me in the financial position I originally intended to be. I'd also like to add, my interest rate and closing costs were less than the employee rate at the bank I work for but did not qualify for. I would also like to recognize Patrick's manager Eric and the processor Lindsay. Patrick had vacation and Eric continued to provide an excellent level of service during his absence. Nothing slipped through the cracks. Lindsay was excellent even offering to wait on hold to get someone on the line for me for the credit updates so I didn't have to. The customer service I have received from this company is the best I have ever experienced. I highly recommend them.

 
 

Steve R. - PA

What a great team! They were awesome, helpful and on top of their game. Very pleased and would highly recommend them to anyone. Thanks again for all of your help! (as posted on LendingTree.com)

 
 

Shawn K. - CT

Robert really understands what it means to provide customer service. He is no-nonsense and put in a lot of effort trying to get me the right deal. He turned out to be very honest and everything proceeded just as he said it would. And best of all, he has a warm personality which for the first time ever, made processing a financial transaction FUN for me!! We laughed and joked about all the snags I kept hitting. I will miss answering Robert's calls every hour on the hour! He is very talented and will encounter much success in his career. He's also a Cavs fan so I will highly recommend him to my friends.

 
 

Donna A. - NY

Vince Gentile exceeded all expectations for friendly, informative, and professional service. Any time I had a question or concern, Vince was available to answer my questions. I had a great experience with Reliance thanks to Vince. I'd be happy to recommend Reliance First Capital to friends and family.

 
 

Winona D. - NC

This refinance was, by far, the smoothest refi I've ever done! Thank you Miles! Miles made this refi as seamless as possible, and he kept me apprised of everything during the entire process. He is probably the best mortgage analyst I've ever had the pleasure of working with. I look forward to working with him and Reliance First Capital again. THANK YOU!!

 
 

Ginger S. - TN

Thank you for everything, it has been an absolute pleasure working with you. Thank you for taking so much time with us, my mother loves you to death.

 
 

Robert M. - TX

Walyn persuasively beat the competition and was available every step of the way. Jordan was fast, efficient and extremely comforting with her ability to provide information on the spot.

 
 

Pamela M. - IN

Tony was our Mortgage Analyst. We had a challenge involved in our refinance and he went above and beyond finding a path to get our loan funded. Tony is very professional and very good at his job.

 
 

Glenn R. - ME

Scott was very nice and professional.

 
 

Rose P. - TX

Shaun Brown was so awesome. He was on the ball on everything and very helpful with all my questions and concerns. He help me understand all the pro and cons. I am so glad I had him as my analyst.

 
 

Elizabeth C. - AZ

Alyssa was very knowledgeable, pleasant and professional to work with. She made the process a breeze

 
 

Kevin E. - OH

Never has a refinance gone so smooth and worry free. Great communication at every step. I would recommend Reliance First Capital to anyone, including friends and family. Great work Alyssa A., you were awesome to work with! Top notch employee at every level. Promote now! :) (as posted on LendingTree.com)

 
 

Ana A. - TN

Breanna, a nice personality, happy, and explained the process exactly.

 
 

Bernard W. - LA

Breanna and Laura were very professional and helpful in the things that came up. It was a pleasing experience to find someone who really cared and took the time to go the extra step to help.

 
 

Ana A. - TN

Great communication, very professional, Breanna Devlin the best in this business, I recommended Reliance First Capital First Capital to everyone. (as posted on LendingTree.com)

 
 

Annabelle B. - CA

Perfect! Perfect! Perfect! I will definitely refer everyone I know to you guys.

 
 

Anje H. - MD

I have worked with Chad Spencer for a few years now and he is absolutely wonderful. Always professional, very responsive, and very knowledgeable of his job. I will use Chad in the future for home loans and would recommend him to anyone. (as posted on LendingTree.com)

 
 

Heather R. - NC

Very easy straight forward process.

 
 

Tammy W. - TN

Daniel and Lauren went above and beyond with my refinancing. They are the best!!!

 
 

Angela - TN

Daniel Holmes was great to work with!!! The entire experience was fantastic. It was easy! Daniel and his team really helped me. Everyone was professional and helpful. I will def recommend Reliance First Capital to any of my friends and co workers! Thanks! (as posted on LendingTree.com)

 
 

Anna H. - CT

David was great throughout the process, distinguished himself from others by really listening to what my needs were.

 
 

Jamie A. - ME

David is professional and knows what is speaking about, friendly, honest and trusting. David did excellent job from being to end, more companies need people like him.

 
 

Therese W. - AR

Debbie Carter handled our loan process professionally and expeditiously. It was very seamless.

 
 

Johnny M. - NY

Donna is the best in the business . Working with Donna on my refinance was made so easy with her professionalism , her business savvy, and her over the top customer service . Donna made sure to answer every question we had , she was available at all times , and was very personable to everything we needed , to achieve our refinance . Donna takes the time to know you , to find out your immediate needs , and your future plans , and she directs you to the best possible outcome , to help achieve your needs . I highly recommend Donna for all your mortgage needs. (as posted on LendingTree.com)

 
 

Hilari K. - MD

Loan processor gave me her cell number and made herself available weekends and evenings due to me having a crazy job schedule at the beginning of the process. Always responded within 24 hours and faster. (as posted on LendingTree.com)

 
 

Wang L. - NJ

Fast process, they are able to get job done. (as posted on LendingTree.com)

 
 

Joel H. - AZ

Jeremy Kelly at Reliance First Capital was also in communication with us and was readily available if we needed any help or had questions. He was very flexible with his schedule to accommodate what we needed. He was very thorough in explaining everything. It was a great experience. (as posted on LendingTree.com)

 
 

Kyle Y. - NY

My contact, John Spellman, was professional and extremely proficient. my loan was a difficult one, as I have a lot going on financially...he made it happen, and with a great rate! I consider john a friend. John was amazing! he did what it took to get the loan done. he was extremely professional and proficient! I consider john a friend. (as posted on LendingTree.com)

 
 

Patricia T. - FL

Kelly was wonderful. I would highly recommend her to anyone. She needs a raise!

 
 

Elisha G. - VA

Lisa Brownstein was absolutely wonderful! There were several companies calling to get my business but I decided on Reliance First Capital because of Linda. While other companies left automated messages, she personally called and did not pressure me. She made me feel comfortable, answered all my questions thoroughly and stayed in contact throughout the process. She was professional yet warm and friendly. This was my first time refinancing so Lisa had to explain several things to me. She did so patiently and in laymen terms that I could understand. I am not an easy person to please and I very rarely recommend companies; however I will recommend Reliance First Capital for refinance solely because of Lisa. I interacted with one other person in the company and it was not pleasant or easy; however my experience with Lisa outweighed that. In closing, had it not been for Lisa, helping me through the hiccups that arose during the process, I would have cancelled everything and not refinanced at all. She is an asset to your company and from what I experienced, a very good person.

 
 

Claudia V. - NY

Very happy with the professional service we received. Lisa was a pleasure to work with. We would definitely recommend Reliance First Capital to our friends and family.

 
 

Jennifer E. - NJ

Sara and Nick kept us very informed throughout the process...thank you!!

 
 

Jasper F. - NC

Paula was my analyst. Dudli was fantastic and I am so glad I got to work with her. She was on track about everything and never failed to keep me up to date every step of the way. She is definitely an asset to your company.

 
 

Lesley B. - FL

Raemi worked diligently and professionally to get my loan closed. It was very difficult to work with the title company selected by the seller's agent my realtor provided the same feedback) but Raemi was still able to get things done. Even when a last minute issue came up on closing day when one seller was not available to sign therefore requiring an extension, she did her part to get it closed before the July 4th holiday. I really appreciate all of her and the rest of the Reliance First Capital team for their hard work.

 
 

Luis N. - FL

Have more gentleman like Robert. He is 100% excellent. If we buy another home we must definitely call Reliance First Capital and contact Robert.

 
 

Roseann K. - NY

Ryan was completely above and beyond!! Ryan kept in contact through every step and was extremely positive, caring and knowledgeable. Susan Stover-Smith was also helpful with closing details.

 
 

Erika R. - NY

Steve Diomataris was professional from the consideration of refinancing my home beyond actually closing. He is one of the only reasons I got approved for a viable loan option and the reason I will be able to achieve financial freedom. I am very grateful to God for his pursuing business with me and my family. Cheers!!!

 
 

Darwin B. - AZ

Teddy is an exceptional leader and or customer service provider. He took me through the process and calmed my fears from the beginning of the process till the end and didn't miss a beat "My Man" He was through and Professional at all times and made me feel at ease as if we have known one another for years. Also I'd like to give my Talon her props, as someone who has great character and professional no how I couldn't of completed this also with her expertise and knowledge. I thank the duo for their support and wish the best to them both!

 
 

Bradley O. - TN

Thomas was exceptional. Other than a little glitch in the original loan paperwork that rest of the loan event smoothly and we were able to accomplish what we had hoped to do but we're afraid we wouldn't be able to find due to a few hiccup in our credit history.

 
 

Jason B. - OH

They work in a collective team to make sure things are happening and answers are getting answered through the entire process. (as posted on LendingTree.com)

 
 

Evelyn S. - OH

Yana Solomonik, she was very helpful and informative, very professional. Yana made my experience less stressful, she was kind in dealing with me, Thanks Yana. I will be sending referrals to Yana and Reliance First Capital, Thanks Guys.

 
 

Taasha R. - NY

Jacqueline was amazing, attentive and explained everything.

 
 

Joel H. - AZ

Jeremy provided very professional service right from the start. He was very patient with all of our questions and also always accommodating with our schedule as we work full-time. He was very thorough with each loan product. We had a figure in mind what we wanted for the cash-out refi and we actually got $5000 more than expected. We are very happy with the process and it went very smoothly. We also worked with the Processor, Talon, for a brief time who was also friendly and professional with every time we dealt with her.

 
 

Kraig K. - WY

We worked with Jeremy at Reliance First Capital and found it to be a great experience. Our process was not typical due to outside factors but he hung in there with us and did not give up!

 
 

Melinda B. - TX

John and Talon were awesome! They did an excellent job. You can't get better than that. Thank you.

 
 

Raymond B. - NY

I would like to say that MR.JOHN SPELLAM DID a great job with the refinance of my home it was awesome working with him and you to help me during the entire process of it all again I say thank you both for a well done long job.

 
 

Jenny B. - NC

Kristen Venning was exceptional. She explained the process and options thoroughly, and navigated communicating through my crazy travel schedule with patience. I wouldn't have stuck through this without her.

 
 

Trevia L. - TN

LaShonda and Laura both provide over exceptional service throughout the process of buying my first home! LaShonda was extraordinary from the beginning. It was my first buying experience and she had so much patience with me. She was very knowledgeable and held my hand through the entire process. I was never left wondering about anything. I can't rave enough about how she took care of me. Thanks for everything!

 
 

Christa F. - OH

After spending 7 failed months attempting to refinance with Guaranteed Rate, Patrick called me one afternoon to offer assistance with the process. After explaining all the mess with Guaranteed Rate, Patrick asked to discuss my situation with his supervisor. He returned my call the very next day and we started the process. Start to finish, Patrick closed my loan in less than 6 weeks. He even set up the closing for me in another state where I was vacationing for the summer. Patrick made the process very easy and less stressful than prior attempt. If you are looking for a loan to purchase or refinance, I would strongly recommend Patrick. He will help you find what you need, work to make your needs be met, and he will treat you with utmost respect. Most of all, Patrick will listen to you and your needs. (as posted on LendingTree.com)

 
 

Marsha P. - MS

Everything went smoothly, awesome people to work with. Chris was so helpful, took care of everything and kept us informed through the entire process. Would definitely recommend using Reliance First Capital(as posted on LendingTree.com)

 
 

Kemraj F. - NY

Ritu was very helpful, she explained everything in detail, she was not pushy, every time I call she answer the phone and had an answer to my question. I hope all of Reliance First Capital's workers are helpful and knowledgeable as her. I would highly recommend her to anyone to do business with.

 
 

Mark F. - MD

Rosanne provided accurate info and much appreciated handholding during the process. Sara, the Loan Processor, was very helpful and professional, too.

 
 

Cavelle D. - NJ

Roseann gave us exceptional and family friendly service. Roseann and Ranie worked beyond our expectations to gave my Family a home.

 
 

Kristin K. - NJ

Steve went above and beyond to help us through the entire refinance process. We look forward to working with him again in the future.

 
 

James S. - FL

Travis Myers. One of the most professional, courageous individuals I have ever dealt with. Travis is a PLUS for Reliance First Capital. Thank you, Travis.

 
 

Amanda S. - AL

Walyn is a very exceptional young man. He is very knowledgeable and patience.

 
 

Frank J. - PA

Willingness to go the extra mile. Stays with the borrower to explain all questions. Works with the Settlement Company for accuracy and quickness. (as posted on LendingTree.com)

 
 

Jeffrey C. - OH

Alyssa was fantastic!! She was always available to me and followed up throughout the entire process. I could not have had better service!

 
 

Clara S. - VA

I highly recommend this mortgage company, this is my second time refinancing with them. Ashley Fisher was responsive, intelligent and tried to get the best mortgage deal for me. Quick turnaround time and top notch. Excellent loan officer, excellent service. Top notch, responds immediately. (as posted on LendingTree.com)

 
 

Karen M. - LA

Breanna is an outstanding employee that made me fill very comfortable with loan procedures, she was very helpful and always addressed all my questions. A truly dedicated employee.

 
 

Barbra E. - TN

Chris and Laura both were instrumental in the processing and finalization of the loan.

 
 

Mary L. - NY

Representative was responsive, timely, and informative. The refinance process was completed within a couple a months without any problems. Matt was always available to answer any concerns or questions I had during the loan process and always explained what to expect as the loan process progressed. (as posted on LendingTree.com)

 
 

Michael K. - NC

Michael was our mortgage analyst and he was great and stood with us to the bitter end. Through all of the builder issues and crazy request he remained friendly, courteous and professional. We would recommend him to anyone seeking a mortgage.

 
 

Eileen R. - PA

Shelley provided exceptional service. Cannot say enough good things about her.

 
 

Cynthia W. - OH

Everything went perfect. The two agent that helped me deserve a raise, a big one.

 
 

Candace H. - FL

Travis and Lynda were there every time I needed answers. I thoroughly enjoyed working with them.

 
 

Thomas A. - FL

Amazing service. Travis Yocum at Reliance First Capital was first rate in handling our refinance. He was professional, thorough, and made the process very personable. His care for his clients and his handling of all details from start to finish was exemplary. We had a great experience and wish to thank Travis and the entire Reliance First Capital team. (as posted on LendingTree.com)

 
 

Zaneen S. - PA

Everything went according to plan.

 
 

Kevin T. - TX

William was the reason that we chose Reliance First Capital. I would urge you to consider his opinions and recommendations. William was fantastic. I have forwarded his information to three people so far. I intend to continue to do so.

 
 

Zackary S. - SC

Sabra Lane was a pleasure to work with! Great communication and always answered any questions quickly. Great experience highly recommend her services. (as posted on LendingTree.com)

 
 

Misty H. - AR

Shaun went well beyond my expectations . I would strongly Recommend Shaun to anybody that needs refinancing . I would give him a 10 out of 10 . Exceptional service and always kept me informed , even by Calling or texting from his cell phone I'm assuming on his day off and by telling me if any questions on his weekend to call him on his cell phone . Great job Shaun keep up the great work .

 
 

Monique S. - AZ

I am really happy I stumbled across lending tree. I originally inquired regarding a home equity loan because I thought it was what we needed. SEVERAL interested creditors contacted me, and some ran my credit before consulting with me. However, the first prompt call I received was from Teddy Ferrell, with Reliance First Capital. He was extremely helpful and knowledgeable from the very first time we spoke. He was up front about everything right away. Teddy assured me that though they did not offer home equities, they would still be able to help me reach my goal with a cash-out refinance, which is something I never considered. He definitely put me at ease several times during the process when I got apprehensive deciding what was best for me and my family to do. The entire process went extremely smooth, and I was never left wondering what was going on. Teddy contacted me multiple times per week to let me know exactly what was going on. His management and underwriting team were also extremely fast and efficient. From the date of my first inquiry to closing on my refi, it was less than 30 days! I was able to pay down approximately 70% of my debt with the cash-out refinance, put some money into savings for emergencies, and also lower my interest rate on my mortgage. I am definitely extremely happy Reliance First Capital reached out to me, and I do not believe any other company could have effectively walked me through this process without me backing out. I am so happy Teddy was there to spill his knowledge every step of the way. I will be recommending Reliance First Capital to my family and friends when they start looking for a home or refinance purchase. (as posted on LendingTree.com)

 
 

Cheryl C. - NY

I thought Alyssa did an excellent job. I would certainly recommend your company.

 
 

Anthony R. - PA

Alyssa was professional, accessible, knowledgeable about the entire refinance process and kept us informed from start to finish. She almost made jumping through the hoops to satisfy all the requirements leading to the final closing disclosure a pleasant experience.

 
 

James M. - NH

Christopher did a fantastic job of keeping my wife and informed, up to date, and comfortable throughout the entire process. Great working with him.

 
 

Ricky E. - MD

Your loan process is refreshing and need no improvement. Christopher, Thomas and his colleagues did a great job to help and all are exceptionally good in what they do. Chris made me believe there is hope for everyone looking to re-finance or buy a house in your company.

 
 

Janie B. - TN

Dan was great.

 
 

Pamela W. - IN

Everyone I worked with on my refinancing bent over backwards to get my loan closed. Some unexpected obstacles developed and they hung in there and dealt with them professionally and expediently. I was very pleased with how it all worked out. Daniel was absolutely terrific! He communicated frequently so I always knew where things stood. He was friendly and knowledgeable, always helpful. Great guy! (as posted on LendingTree.com)

 
 

John M. - CT

Jason and Tammy both returned calls and we're extremely diligent in the entire process. They both worked 24/7 on this loan. Definitely will use Reliance First Capital and Jason again if the need arises.

 
 

Delia C. - TN

Nick Cappello was awesome. Kept me informed explain everything and helped me through even when I wanted to quit the process.

 
 

Bret D. - TN

Promote Suzanne :) 10/10. I was impressed with everybody.

 
 

Robert N. - PA

Reliance First Capital has an amazing staff that puts your best interests first, when financing your home. The staff is professional, courteous, and caring. Our experience could not have been better. We would recommend Reliance First Capital to anyone needing to finance or refinance your home. Tim Pope and LaTonia Kinney are two professionals that were like family throughout the entire process. When I explained to Tim Pope that we were very pleased with his approach to our concerns, he simply explained, "When I work with someone who is doing this, I simply treat them like family. I act as if I'm doing it for my Mom." Bravo Reliance First Capital, we couldn't be happier. (as posted on LendingTree.com)

 
 

Jessica G. - TN

Tracy Sonney was exceptional to work with. Throughout the entire process, she was professional, prompt, and provided us with realistic expectations. We would most definitely work with her again.

 
 

Richard F. - NH

Hey Vic, just wanted to say thanks for all your work with my refi. You did fine by me and if I can refer anyone in need of your services I will surely do so. I have your info handy. Thanks again and take care.

 
 

Kimberly M. - NM

William and Talon both were very professional and helpful with all my questions and getting the job done quickly.

 
 

David D. - NC

Derrick provided pertinent and timely information, worked to find the loan and terms that helped me, kept me informed throughout the process and was extremely professional.

 
 

Bruce L. - LA

Keep and appreciate your employees. It's hard to find people who like what they and it shows in their job performance.

 
 

Michelle M. - PA

Ryan Sexton was very helpful and available to us throughout this process.

 
 

William L. - VA

I just wanted to wish you two young ladies a happy and safe good morning. The Notary of Republic showed up on time on Friday at 10:45 AM and concluded business by 12:00PM. The closing process went fine with no problems. What's more important is that I wanted to thank you two young ladies, for doing a outstanding and excellent job in coordinating this event to happen. In conclusion, I would have to express that you have coordinated and conducted this refinancing in a very effective, efficient, and timely manner; to be very honest, I was surprised at how quick this has happened!. Thanks again for your outstanding dedication and performance. Some people would consider this email old fashion; I consider it consideration of others and to express my thanks. My parents taught me life time " core values" very well. I thank my parents for doing an outstanding job in raising their son! May I wish you both and your families the best of luck and success in the future. I will gladly give my recommendation to your your organization and timely service to others who may be considering refinancing their homes in the near future. Please keep in touch. Best wishes to all for a job well done. Thanks.

 
 

William L. - VA

Lisa and Kara were very helpful in expediting this refinancing in a effective, efficient, and timely manner. I was surprised and pleased with the quality of their professional support and willing to help a client. Very satisified with their level of professional effort. thank you.

 
 

Marc B. - VT

Everything went so well and Brian gave 100% all the time to fulfill our needs. If all your loan employees are like Brian you should be the #1 mortgage company in America.

 
 

Nadine R. - NY

Jim was very knowledgeable, communicative, responsive and ensured that I understood every piece of paperwork I had to sign. He was also such a pleasure to work with and made this proc as less stressful.

 
 

Nadine R. - NJ

Having just completed a previous refinance with another company, I was very disappointed about the lack of communication and the final outcome which was very different than anticipated. A friend recommended Jim to me as being super communicative. My cynicism was soon allayed by Jim's daily checkins or efforts to ensure that I understood every bit of paper he sent over. He is super smart, quite personable and has a sense of humor so the process was not as daunting and everything that I wanted to accomplish financially, he made happen! Furthermore, he identified an area that no one else has ever identified as an added means of financial return. He was highly transparent throughout the entire process and post closing, I am thrilled about the final outcome. I am happy to recommend Jim to any cynical consumer or family members who are leery of mortgage brokers. (as posted on LendingTree.com)

 
 

Mildred M. - TX

Everyone at the office was very friendly and helpful. William, our Mortgage Analyst, was very helpful and worked to find the best possible program for our needs. Talon Jordan assisted Mr. Collins, and she too was very helpful.

 
 

Sharon E. - NJ

Erick is absolutely the best loan officer we have ever worked with. It was obvious from the beginning that Erick was a professional in every sense of the word. He listened to our needs and presented us with several options for us to consider. Erick guided us in everything from the application process to the closing of the loan. It all fell into place right on schedule. He did a great job. By far the best experience we have had in obtaining a mortgage. Courteous, knowledgeable and efficient . We would not hesitate to recommend Reliance First Capital to anyone in need of a mortgage loan. (as posted on LendingTree.com)

 
 

Barbara D. - MN

Michael was the most understanding and patient person to talk too. Thank you very much for your help.

 
 

David V. - VA

Ryan was awesome, the best at what he does. He kept me super informed every step of the way, he was fully knowledgeable on all aspects of the VA loan process and kept a close eye on the stock market to help lock us in at the best possible moment. We closed in about 4 weeks and that was with an extra week needed to resolve an issue with the house noted by the VA inspection. I will recommend him to all of my friends and family. (as posted on LendingTree.com)

 
 

David V. - VA

Everything was perfect. Ryan's knowledge and confidence is what caused me to select Reliance First Capital. He was on top of things every step of the way and kept me well informed, I never felt ignored. Shannon was also excellent in helping get things processed, they were the Dream Team of mortgages.

 
 

Michelle G. - PA

Steven did an outstanding job in regards to our refinance. He was organized, thorough,personable and professional through the entire process. This alone made all the difference in the world. He truly cared about my situation and offered every option available and guided us to make the right choice for our family. We put our trust in Steve and he most definitely came through for us. From the initial phone call to closing I was made aware of every step that was being taken and it always lined up with what I was told. There were no surprises! Steve treated us as people rather than just home loan customers. He went above and beyond in every aspect and I would highly recommend you give Steve a try. You will not be disappointed.

 
 

Lynn R. - CT

I worked with Brian Bushi and Jennifer Garnett. They were both very thorough and helpful. Brian walked me through the process every step of the way and was a pleasure to work with. He followed up when needed and kept in the loop. Answered any and all questions or concerns I had. I would definitely look him up and work with him again. I would also recommend him to anyone looking for a mortgage or to re-finance. He made me feel comfortable and at ease through the whole process, which was extremely quick. I think from start to finish it was about 3 weeks.

 
 

Siria Q. - AZ

Steven helped us with our required documents for our loan. He was very nice, replied to all our emails. Wish we could have met him in person. Outstanding service. Kathi Ann Holliday was the mobile certified notary you sent out, she was very nice, clear and professional.

 
 

Randall S. - IN

Adam did an excellent job. He walked me thru this process with great professionalism. Can't say enough good about his treatment of us and can't thank him enough.

 
 

Andrea P. - MS

My experience was 1st Class!! So appreciative for all of the patience and help!! I will refer as many times as I can!! Ashley was exceptional, available and patient through the entire process! Would refer her to anyone needing to refinance!! Fantastic service!!

 
 

William H. - TN

Have Amanda train all your employees. She was great, friendly and always exceeded my expectations.

 
 

Kenneth G. - MD

Amelia was very helpful and friendly during my refinance process. She really sold me with her upbeat demeanor and willingness to help me during this time. She helped save my family almost $1000 a month and that has really been a benefit. Amelia, in my opinion, is far and above any of her peers.

 
 

Sharon S. - NC

Anthony Palermo. Professional, knowledgeable, helpful, and patient. Very prompt replies to questions via phone and emails. Would strongly recommend.

 
 

Prince D. - CA

Brian was very good and more people like him are good for the company.

 
 

Victory B. - NY

Carla and Ranie were so professional, responsive and efficient loved working with them. Thank you for all your help and you are the epitome of professionalism. I just referred you guys to a nurse at my job.

 
 

Jenna and Christopher L. - NY

Carla was an amazing person to deal with through this whole process. She truly cared about my husband and I and was literally available 24/7 via text, e-mail, and telephone. If the question I had was complicated she immediately called us to explain. Nothing went unanswered or confused. If she couldn't answer us on the spot which did not happen often, but if she couldn't she got back to us within the hour with a response. She personally kept in contact with all people involved such as the real estate agents, and the attorneys to make sure everyone involved was clued in. She and her assistant Ranie were everything my husband and I could want in a banker and more. Like said at the closing table, I am going to miss our around the clock conversations. To top it off, she packaged her own sauce and gave us a gift at the closing table. Someone who goes above and beyond to make her customers feel at ease during the most exciting/stressful times of their lives! We love Carla and Ranie!!!!

 
 

David S. - NY

The entire process from start to finish was well managed by Carla and the team at Reliance First Capital. I was on a fast track to get things accomplished and the team at Reliance First Capital did not disappoint and was there every step of the way including nights and weekends! They made me feel like the things I was looking to get accomplished was just as important to them as it was to me. I would certainly recommend anyone looking for a valued partner that will add value to work with Reliance First Capital and Carla!”

 
 

Roy D. - TN

Chad was very genuine and not "slick" as opposed to many calls received from your competitors. He was a pleasure to do business with would highly recommend him to anyone.

 
 

Joan V. and Wilfred A. - FL

Chad was excellent attention to detail and helped us thru the entire process. He was very professional and liked very much his attention to detail and willingness to keep me updated at all times.

 
 

Michael S. - NH

Christopher was exceptional at his job and was very personable. He was attentive to all of our needs. He always returned phone calls within a timely manner. I would be proud to refer anyone I know to Christopher at Reliance First Capital.

 
 

Reginald W. - MD

The Loan Officer explained every step of the process and continued to respond to questions. (as posted on LendingTree.com)

 
 

Christopher L. - NY

Nicholas always had an answer for my questions or got an answer for my questions he didn't know very quickly. Kept me updated on every step. Helped me understand my options and the ins and out of each one. Always available when I called. Very friendly.

 
 

Danice H. - TN

The customer service was stellar with everyone at every level that I worked with. I was consistently kept informed of status of my refi loan and treated in a friendly and professional manner. I especially enjoyed working with Erin Weimer and Regan Rutledge. They were both awesome. (as posted on LendingTree.com)

 
 

Allen S. - KY

Rob was great at what he does.

 
 

Craig H. - MD

Roman was beyond good. Always helpful. Always reachable. Very dependable. Always helpful. All around great guy! (as posted on LendingTree.com)

 
 

Paul J. - NM

Reliance First Capital has done the refinancing on my primary residence and my investment property within the last year, Steve made online process fast and easy thus lowering my payments substantially. On both of my loans Steven Diomataris was professional and polite he guided me through the process and kept me informed from the start to closing. (as posted on LendingTree.com)

 
 

Doug E. - PA

The entire process was handled in a very professional manner and any problems that arose were taken care of promptly. Was very happy with entire process and glad I made the change now. I am saving close to a $1,000.00 a month with new loan.

 
 

Jason S. - PA

Joe was absolutely very professional and was in contact and explained everything throughout the process. Could not ask for more.

 
 

Kathleen D. - NY

John was excellent. He explained everything to me and was there for me every time I had a question or just needed some reassurance. He was great!! He explained everything clearly and was there for me every time I called with a question or needed reassurance.

 
 

Thomas S. - NJ

Joe kept us informed, always answered my questions, answered my calls and always gotten back to me even on weekends. Very polite, we enjoyed doing business with Joe, we couldn't have asked for a better person to handle our refinancing, thank you.

 
 

Clinton N. - WY

Karen is AMAZING!!!! She was extremely helpful and accommodating to my schedule, very informative and direct but also very friendly. During our closing we were scheduled in advance for the in home notary who didn't show up. I was able to contact Karen although she was on vacation she called me immediately and was able to provide a status that they were unable to get anyone available for our appointment time. I was not notified of this from my processer. Karen absolutely demonstrated that she is a key contributor to the success and partnerships of your business.

 
 

Rosemary K. - TN

Lisa was very professional, on top of her game. She stayed with me every step of the way answered all of my questions. Yes, Lisa is an exceptional person. Thank You Lisa for taking good care of us.

 
 

Carol G. - VA

Lisa Warner was outstanding in every way. She kept in touch and was helpful and friendly. First class!

 
 

John C. - NC

Matthew was professional and informative. He made it a very painless process for us from beginning to end. Every question we had he provided a clear answer. Very impressed!

 
 

JC W. - Sc

Mike made things happen that others couldn't. At first I was very hesitant because I have been turned down several times before. But I followed his instructions, and here I am.

 
 

Richard G. - PA

Michelle Williams was very courteous and professional. She was trustworthy and a delight to work with. Thank you Michelle!

 
 

Joseph R. - NY

This was by far the best experience I have had with any financial company in my entire life. The Reliance First Capital team is very professional and they do not make false promises or mislead you in any way. I had the pleasure of working with Michelle L. Williams (Senior Mortgage Analyst) who was there for me every step of the process, and took time to answer any questions I had. If you are looking for a confident, loyal and honest mortgage broker Then Michelle L. Williams is the way to go @ Reliance First Capital(as posted on LendingTree.com)

 
 

Ronald N. - MD

Reliance First Capital and Michelle Williams are A++.

 
 

Pearl T. - PA

Mom and Shannon were very good. I was very happy with Reliance First Capital

 
 

Marilyn K. - FL

Randy was a pleasure to work with, our case was very challenging but he remained confident that he would get us a commitment. He was also very knowledgeable and professional. His experience was a key factor in our success, we would not hesitate to recommend this company.

 
 

Gary M. - x

Randy was very patient and kept the process moving.

 
 

Akua A. - NY

I just wanted to say thank you for all your help and advice. I have spoken with numerous individuals in your field for the past 12 months and I am glad I settled on you and your company. I’ve learned valuable lessons along the way and I thank you again for your time, patience and sound advice. I will refer my family and friends. Please drop some business cards in the mail so I can distribute; we’re old-school, so emails won’t do. HAVE A HAPPY, SAFE, AND JOYUS HOLIDAY SEASONS!!!!!!!! AFTER DEALING WITH ME, YOU DESERVE A RAISE, OKAY, MAYBE A BONUS……

 
 

David S. - PA

I mostly dealt with Robert and He was the most informed person I dealt with honest and forthcoming with any issue I had. Robert is a credit to your company and if I ever need financing for anything in the future I will call him. I was very skeptical when I started this and he convinced me to look into it and it worked out. My wife and I are very happy

 
 

Debra S. - FL

It was perfect!! Ruth is amazing! Knowledgeable and truly cares! She is a breath of fresh air in a world that doesn't seem to care anymore. You are fortunate to have such a person on your team. I hope you recognize her for her compassion. If I lived closer I would try to recruit her into my business! With people like her no business would ever struggle. I have recently gone through a divorce, Ruth made this part easy! Refinancing is difficult. Thank you so very much for allowing me to keep the home I love.

 
 

Maximilian H. - MI

The process was efficient and effective. Ryan was always informative, courteous and kind. He was wonderful.

 
 

Brian A. - OH

I was first introduced to Reliance First Capital and Amy Clark over a year ago, since then I have talked to several financial and mortgage companies about refinancing. I keep the notes Amy and I created to have a reference, after reviewing my experience with others I came back to Reliance First Capital and Amy. (as posted on LendingTree.com)

 
 

Heath F. - TN

In today's world it is easy to feel like just another number when doing business with companies today. I think that is what stood out the most about my experience with Amy in my recent home refinance. From our first conversation, Amy made me feel like their most important customer and that my business really mattered. Super fast responses, assistance that went way beyond my expectations, a simply outstanding rate and a process that was easy to follow, were just a few of the amazing experiences I encountered. If I were you, I would stop reading this review, and call Amy now!!! (as posted on LendingTree.com)

 
 

Brenda M. - MS

Had a great experience with Reliance First Capital, LLC. They were very professional and helped me get my refinancing needs addressed. Ashley Fisher was the associate assisting me with everything for my refinancing. She did a great job in helping me get everything I needed. Very happy with the level of service. (as posted on LendingTree.com)

 
 

Robert P. - MS

Ashley Fisher with Reliance First Capital, LLC worked very professionally from start to close, assuring that the process went as smoothly as possible and that we received the lowest possible interest rate that the market had to offer, saving us thousands of dollars off our existing mortgage. I would recommend her to anyone wanting to purchase a new home or refinance their existing mortgage. (as posted on LendingTree.com)

 
 

Michaels G. - NC

Brian Bushi was great at handling our case. He was there to help us out when we called him. (as posted on LendingTree.com)

 
 

Rinette O. - FL

Chad at Reliance First Capital provided an excellent service. He was there with us every step of the way. Always return our calls and always help to alleviate our concern. He went above and beyond to get us qualify for the loan. I would recommend Reliance First Capital and Chad to anyone. (as posted on LendingTree.com)

 
 

William H. - IN

Good experience . Good customer service.

 
 

Henry D. - ME

RFC did an excellent job in helping us achieve ALL of our goals! Daniel Montgomery provided outstanding professional service throughout the entire process. This is the 2nd time we have refinanced using RFC, and would highly recommend them. (as posted on LendingTree.com)

 
 

Raymond R. - CT

The customer service was excellent Dave Scott was experienced and kept in contact the way thru. (as posted on LendingTree.com)

 
 

Thomas J. - MD

Me and my wife were nervous and anxious about refinancing our townhouse. We had received multiple offers from many companies, but lacked the financial knowledge to make a sound decision. David at Reliance First Capital patiently answered all of our questions and went through each part of our new mortgage step by step. From the moment we started dealing with Reliance First Capital and David, we felt at ease and the process went smoothly as promised. We would highly recommended Reliance First Capital to all of our friends who are looking to refinance. (as posted on LendingTree.com)

 
 

Brian R. - NY

From day one Donna was very professional, courteous and helpful. Every step along the process she was readily available for any questions and help I may have needed. Would highly recommend Donna and her company to anybody. (as posted on LendingTree.com)

 
 

Ralph B. - MD

Ed DeBerry was great to work with. I am not easily available, but we accomplished everything through email. (as posted on LendingTree.com)

 
 

David B. - SC

Oula "Suzanne" Horne (the BEST EVER!!) Truly a pleasure working with Suzanne! She was WONDERFUL!

 
 

Stephen G. - TN

Raemi was so helpful. She kept us informed and up to date through the whole process. Best experience ever as far as real estate transactions goes.

 
 

Jack C. - TN

Ray stands out as providing exceptional service. Ray talked me through every step precisely and was always available for questions. Reliance First Capital has my business because of Ray.

 
 

Ricardo S. - NY

Roman did a excellent Job it was a great pleasure working with he is very professional and courteous. Roman should be promoted, because of him you will always have a life time client.

 
 

Robert B. - AL

This first mortgage was handled by the best, most friendly professional individuals I have ever seen. I felt like I had known them for years and they had by interest at heart. Rick is an exceptional individual and one of the best salesman I have ever met. As a loan officer he would call if I had I had any question whatsoever. I considered him a personal friend and had only had talked to him over the phone! 100% satisfied!!

 
 

Madeleine B. - LA

Richard DeBerry. My application had been declined in a previous attempt to get a mortgage with Reliance First Capital. Mr. DeBerry called me and said he had pulled the app from a "dead file" folder and wanted to see if I was interested to reactivate it. I was very discouraged, and very angry, because there should not have been a problem. I have been a homeowner for over 45 years. Mr. DeBerry discussed my financial picture and said he was confident he could get it done. He helped me dig into some of the factors that were causing questions, and he documented these issues. It took a little time, but the re-fi went through and I am at a much lower rate and very delighted that I can now afford to enjoy my home again. I had several other agents at other agencies decline my app, because it looked a little impossible. Rick just plowed right through those issues and I am indebted to him for it. He listened to me and believed I was being sincere with him and he got the job done. I would not be surprised to learn he is one of your top agents.

 
 

Denis C. - VA

Robert and Carl were the people who worked with me through this process. They kept me very much informed about everything that was happening, They made this process easy for me.

 
 

Michael B. - NC

Roman is a great guy and was so helpful and made things easy for me. Would recommend him to anyone.

 
 

Penny J. - ME

Started this loan process back in 2014, but couldn't complete it back at that time do to my financial needs and type of loan. When ready to restart VA loan process again - I reached out to Ryan because he was pleasant and easy to work with the first time. I was glad to see he was still there and was still providing excellent service.

 
 

Carol G. - PA

Can't say enough about how well Ryan did in explaining and managing the loan process. I actually stopped the process with [another lender] because I like him so much better and I got a better deal with Reliance First Capital First Capital than what [another lender] was giving me. I was not impressed with [the other lender] at all. If I ever need any advice on loans or have financial questions, I will now go to Ryan first recommend him to anyone I come across who may require his services. I don't know of anyone at the moment, but will not hesitate to refer Ryan and Reliance First Capital to everyone.

 
 

Thomasin D. - NY

Sabra went out of her way to explain my ReFi options. She was always available to answer my questions. Sabra made me very happy that I chose Reliance First Capital to service my home refinance.

 
 

Marilyn P. - TN

Sharon was very professional and enjoyable to work with. She provided options we had not thought about and answered our questions clearly. She explained the process so that there were no surprises. She stayed in touch, making the process very smooth and stress free. I would highly recommend others to work with Sharon on their financing needs.

 
 

Daniel E. - WA

Shaun hung in there for a very long process and the loan wasn't even that large.

 
 

Barbara W. - OR

Shaun was very patient, courteous and reassuring when the loan process went longer than anticipated. I would recommend him for anyone looking for loans or refinancing.

 
 

Debra S. - NC

Steven was great to work with. After only a few conversations, I quickly felt like I was talking to an old friend from New York.

 
 

Darrel B. - TN

Steve Shatz did an exceptional job.

 
 

James T. - TN

I was very comfortable with the professionalism and work ethic Steven and Frank demonstrated to me."WELL DONE" The gentlemen who help me with my refinance, are a credit to this company. Will gladly recommend this company to others.

 
 

Jerry G. - WY

Talon was very informative and went out of her way to accommodate me and get things done with great passion along with the highest level of due diligence. Talon took out a lot of time to inform me and help to get reporting agencies to clear up fraud report on my account.

 
 

Tisha B. - OH

Tom is awesome, follow up and constant emails and phone calls with day to day expectations. Really great group of professionals to work with. Thank you.

 
 

Frank G. - SC

Toi was the Mortgage Analyst who not only suggested the favorable refinance in the beginning, but was with us every step of the way. She was always courteous and positive in her dealings with us. She's a peach and gets a gold star!!

 
 

Frank G. - SC

Toi Meade --- SUPER SUPER HELPER and CONTACT.

 
 

Robert P. - TN

Keep up the good work for those who need financial structuring beyond the parameters of the box.

 
 

Kenneth L. - TX

William was AMAZING!!!! He went above and beyond to make me feel cared for and well take care of I would recommend him to anyone and everyone!

 
 

Carolyn G. - AR

York is an excellent person to work with if you're trying to buy a new home or refinancing. He helped me greatly in both areas. He was very detailed and walked me through the processes, step by step. He kept his word. He has shown great respect and integrity. He is a great asset to your company. I would refer him 365/366 days of the year!!

 
 

Melissa R. - NC

Jamie was amazing in facilitating our loan process, thank you!

 
 

Chad N. - ME

Jeffrey Cacace was faced with what I believed to be an impossible task but he was convinced that he would close the loan. Many times along the way I was ready to throw in the towel but he continued to assure me there was a light at the end of the tunnel. In addition I know I put additional tasks on his table because I would refuse to speak to other people in the office. I firmly believe that a personal relationship must be created between customer and client otherwise it makes truly good customer service impossible. Jeffrey persevered and closed the loan - fantastic job! Thank you. There is no one that I am aware of that is looking to refinance right now but I will be sure to pass along the word.

 
 

Paul O. - OH

Kimberly was very courteous and full of information.

 
 

Wesley M. - NY

Lisa was professional from beginning to end and clearly explained every step of the process. Also, the closing attorney was great in quickly and thoroughly explaining all the documents I needed to sign at the closing. I don't know anyone seeking financing at this time but I promise I will tell anyone who I come into contact with about Reliance First Capital.

 
 

Jane J. - CT

Desiree was great.

 
 

Lisa S. - TX

Wade was great to work with.

 
 

Randall W. - IN

My experience was exceptional, very helpful, and patient. Jared and Lynda both provided exceptional help and information with patience. Fantastic examples of customer service. Thank you so much for your help and kindness. I will be sending everyone your way.

 
 

Clinton D. - NC

Ray was very professional, and responsible in the process of closing our loan. He did exceptional in answering our questions and making himself accessible. We attribute our experience as being top rate all due to the customer service received from Ray Singleton, Jr. THANKS!

 
 

Mary H. - TN

This past February my husband and I decided to check into refinancing and talked to [another lender]. These folks ARE NOT what they pretend to be!! We had such a bad experience with them after May we dropped them. At the time, we went to our current mortgage and they tried to pawn us back to Quicken. Then along comes Daniel. (He is such a God send!) I told him of our experiences and was skeptical. I told him that he is welcome to give it a try and would probably have to perform a miracle. WOW!!!! He is AWESOME!!!! God bless him and Reliance First Capital!!!

 
 

Darla W. - TX

Walyn was absolutely wonderful throughout the entire process, and I had a very positive experience with Reliance First Capital.

 
 

James C. - NC

Just closed my jumbo mortgage with Steve and Reliance First Capital....Steve did a great job managing the process internally as jumbos are not easy and can be tough at times.....Communication and follow up were great! I picked Reliance First Capital and Steve based on his approach in contacting me compared to other Lenders....glad I did!! Thanks Steve for a job well done - would highly recommend Steve and Reliance First Capital to anyone looking for a mortgage!! (as posted on LendingTree.com)

 
 

Tonya H. - OH

Yana was patient, new her business, understanding.

 
 

Bridgett A. - NC

Travis and Tracie were very courteous and professional. Also, there was another lady that worked on my closing, whose name I cannot recall, who was very nice. Thanks to all of them!

 
 

Terrilee E. - FL

Trevor Willis was very professional and stuck to it until the loan went through. I had some financial setbacks in the past few years, and he found a way to make my loan happen, when other lenders just didn't want to bother. Binh had to deal with [another lender], on numerous occasions. I'm sure that the other lenders would not have done what she did to help me.

 
 

Bennie R. - SC

Just got the voicemail. After our phone call the closing was able to be completed without any further complications. Both the attorney and my realtor commented how professional it was of your organization to credit me for what was an honest mistake and they also said that they were both impressed on how well you and your team stayed on top of the process to be able to get it completed on time. I will definitely fill out the online feedback questionnaire as soon as I can and it was a pleasure working with you on both properties and I will recommend your organization to everyone I can. Thanks again and have a great day.

 
 

Jared G. - PA

Jacqueline was always very prompt in responding to emails/calls and always gave the impression that questions were welcome and she was willing to help or find the answer.

 
 

David S. - NC

Gavin and Yara both worked hard to get me the loan I needed. Both of them are assets to Reliance First Capital. Communications was sometimes an issue but overall the service was excellent. Gavin was able to tailor a loan to my specific needs and was always professional and courteous. I would recommend Reliance without hesitation. At this time I have no referrals but if I ever do I will have them call.

 
 

James H. - AL

Jackie and Michael along with their Supervisor Frank (who stepped up while Jackie got married) were an exceptional team to work with. I am VERY pleased in their professional process and personalities. Great team that my husband and I got to work with!! I had some misinformation in the beginning, but overall we stuck through everything and were pleased at the outcome and assistance we were given by Jackie, Michael, and Frank!!

 
 

Robert T. - PA

Jessica went above and beyond to make me feel comfortable during the process.

 
 

Johann P. - NJ

Everything was totally professional and exceeded our expectations.

 
 

Darrell J. - KY

After several failed attempts to refinance thru different lenders called and talked to Leslie from the beginning thru the end it was nice to relate to only one person the loan process was simple and painless a big thanks to Leslie.

 
 

Donald R. - IN

Keishia was very helpful and worked very hard to get the cash I needed fast, she wasn't pushy and she had the patience to explain the details in a way I could understand and answered all my questions. Thanks.

 
 

Barbara G. - NC

Regan was the best person I have ever dealt with concerning a refinance or loan of any kind. It was a pleasure working with him. I will recommend him to my friends in the future. 'FIRST CLASS'

 
 

Terry R. - NC

We felt like Regan was really trying to help us. It made us feel comfortable about this loan process.

 
 

Barry H. - IN

Refinancing can be very stressful and intimidating, but Richard was very thorough and made the process easy for us. He walked us thru the process and kept us informed every step of the way. He really treated us like a friend. We are very happy with the loan process and would recommend anyone to contact Rick at Reliance First Capital for excellent customer service.

 
 

Carl S. - NC

Roman was the consummate professional. In every aspect of the process Roman exhibited a genuine and sincere concern for helping my wife and I secure the best possible refinance for us. We can't praise Roman enough for his diligence during the process and his continued follow up after the loan has funded. Kudos, Reliance you have a stellar employee in Roman Osipov! I think perhaps the best compliment we could shower on Roman is we consider him a friend now. Our feeling is the best compliment Reliance could shower on Roman would be to put him in a supervisory position to share his professionalism, his work ethic, and his genuine concern for putting his clients into the best possible deal for their financial situation. Roman is a tremendous asset to Reliance First Capital. I am currently discussing our experience with Roman and Reliance to our friends and family. I will be getting a list together for Roman in the coming weeks.

 
 

Timothy B. - FL

Steve provided exceptional, professional help all through the process. I might have not bothered to go through the somewhat over regulated and redundant hassle of all the papers involved to do this! I was also contacted early on in the process by Sara who also very likeable explaining Steve was my main point of contact but I could contact her also if unable to get Steve right away. This was a nice touch.

 
 

Bryon R. - IN

We always have had exceptional service from Steve and Reliance First Capital! Thank you all so very much!!

 
 

Paul O. - AR

Toi was outstanding to work with! I will refer to friends and family for sure! The entire process with her was an excellent experience and she helped us every step of the way! At this time I do not know of anyone looking for a loan, but I will deftly refer people in the future to Toi.

 
 

Lori D. - PA

Jacqueline was amazing. Very knowledgeable. Very courteous. I've given Her name to three of my friends. Truly a dedicated employee. Jacqueline worked with me and for me. She explained everything in depth and all my options. Fantastic agent. I wish more agents were as helpful and dedicated as Jacqueline.

 
 

Thomas B. - NC

Robert's sense of commitment and ownership helped make this a very straightforward effort.

 
 

David K. - NY

Hey Roman. Great to hear from u. Thanks to u I have a brand new, 500 sq ft deck, 3 new beautiful doors, going to VA beach and Jamaica for vacations this year! You're the man. With the rates dropping we should do this again soon lol. I will always refer someone to you. Take care brother. Have a great summer!

 
 

James G. - MD

Ryan had outstanding knowledge of the product, he was very professional.

 
 

Jesus B. - FL

[Travis had an] excellent manner, show concern, very informative and professional.

 
 

Jane F. - LA

Wade has been very nice. If I had a question I could pick up a phone and call him.

 
 

Regina H. - TX

Overall, we were pleased with the process. It did take longer than expected, about 3 months overall. There was a couple of times I did not receive a call or email back in what we thought was a timely manner, but overall Walyn was on top of things and kept us well informed.

 
 

James C. - PA

Chris was completely professional but very personable I was amazes at how good he was at explaining everything through the whole loan process for someone so young. He is a credit to Reliance First Capital and someone who I feel has big things ahead in his future. Chris is exactly the kind of person that consumers want to deal with professional, courteous, diligent in his job and respectful.

 
 

Randall F. - OR

Danny was extremely personable, friendly and supportive. I enjoyed getting to know him.

 
 

Robert V. - PA

Dan was always available and able to assist me each time there was an obstacle to overcome due to my tight schedule. THANK YOU, Dan!

 
 

Brian R. - NC

My overall experience with Reliance First Capital was quite good. I first learned of Reliance through LT, and chose them over other lenders for several reasons including service, rates, and fees. Everything worked very well initially. They asked for documents and I sent them. Then they asked for more documents and I sent them. Then there was something else, and I sent that too. I had requests for new documents from 3 different people at Reliance. Some of the documents requested by one person had already been sent to another, so it was a bit frustrating at times. The final document requirement just days before the close was to verify my rental payments. I am currently renting a home while another is built and Reliance told me they reached out to my property manager to get verification of my rent payments. I'm not sure who they went to because I send my rent payments via direct bank transfer to the home owner. So, I sent them a banking transaction "snapshot" showing rent payments for the last 18 months and they were happy. Also, during the process, we went into a tailspin, so to speak, because of the appraisal. The appraiser went out to the home (a rental property in another state) and left in the middle of the appraisal due to a family emergency. It took the appraisal company 3 weeks to send someone back out...and they took all of 10 min to take a few more photos and complete the appraisal. It makes me wonder why the first appraiser couldn't just finish the job that I paid her to do. This put us an entire month behind on closing. I can't say Reliance was to blame, but it does reflect on them. We then had some interesting moments in the 4-5 days before the close. Reliance didn't tell me that they were going to include all of next year's taxes in the mortgage until late in the process; therefore, the loan and my payment went up. Initially, we included two months to cover the transition period. It wasn't the "include the taxes" issue, but the fact that they waited, and waited and waited to do so. Remember the extra month they had to figure this out? Anyway, I told them I wouldn't finance these and would pay cash at close. That's a joke, because they'll never take cash so I had to get a certified check from the bank. Reliance told me (based on closing documents (CD) sent on the 25th of the month) that it would be a certain amount. So I had my bank send me a check for that amount to pass on to the closing agent. The day before the closing, Reliance freaked out and said I needed to send that check overnight to the closing company so the loan would fund before the end of the month...and they sent me a label. No worries...check is in the mail. At 9 pm the evening before we are supposed to close, I get a call (the first call) from anyone representing the closing company. This again reflects poorly on Reliance because it may not be "their" fault, but this is the closing company they use....so it's now their problem. Anyway, the closing agent (at 9 pm) tells me our appointment is at 9 am. That's not completely unreasonable, but it is not the time I requested through Reliance, but I'm flexible. She then asked if I had seen the CDs and I said that I had. And that's when the next surprise dropped....the CD Reliance sent me (and for which I got a certified check for) was more than $200 less than what the closing agent had. Somewhere between Reliance and the closing company, it was decided that another two months of taxes needed to be added to the mortgage for a "cushion." Of course, it will all work out in the end, but they couldn't nail down the tax issue now for the second time in less than a week. The closing agent showed up a few minutes early the following morning. We signed all the documents, I gave her a personal check (which Reliance said wouldn't work) for the difference between the closing costs, and she went off to overnight everything to the closing company. Makes me wonder why I jumped through hoops to mail off a certified check when I could have just given it to the closing agent. Anyway, all crises were averted, the loan funded, and I'm satisfied. I would not say happy, just satisfied. I am writing this review ending as of the close and prior to anything else occurring. So, I am still waiting for information re the new mortgage. I obviously know what the new payment is, but that's it. I am still waiting on loan account information, payment schedule, etc. I'm sure that Reliance is going to resell the mortgage so it may be a few days or weeks before I hear anything. I just hope it doesn't become a last minute emergency and/or change like the taxes, check and closing costs. In the end, I paid just under $5,000 to refinance my mortgage and lowered my payment about $240 per month so I'll make that up in less than two years. I really don't have a lot to complain about and am satisfied with the outcome. While most of my experience was satisfactory, Reliance does have some management issues to work through. They need to learn to better manage their loan process. I understand everyone's situation is different, but they get paid to do a job...and need to learn how to do it just a little better. (as posted on LendingTree.com)

 
 

Doneva M. - NJ

Desiree Massaro was just perfect, fast and has a very nice and welcoming demeanor on the phone. WILL most definitely recommend Reliance First Capital and Desiree Massaro to all future home buyers and refinancers. (as posted on LendingTree.com)

 
 

Richard S. - ME

Donna worked very hard in getting this done seeing she had to work with Beneficial who are very difficult at best.

 
 

John H. - NY

I wanted to take a moment and Let you know How much I appreciate you working through everything with me --- it meant a lot to be able to work with you and get past the challenges – I know not everyone takes the moment – but you deserve to know that you are a true professional.

 
 

Edward G. - ME

I'm not the "easiest" and most patient person to deal with, and finding anyone who can "stick it out" with me is a challenge for me. Having the good fortune (at least on my part) of having Donna handle this transaction all the way through its success is nothing short of a relief and most satisfying. Donna's apparent experience and professionalism was always present. Her commitment to our mortgage refinancing through the VA was handled with diligence and expertise. Donna kept us informed and up to date every step of the way and way beyond her "normal duty hours". Not being in the same local area and having to deal with both my wife and my erratic business schedules meant Donna had to accommodate us….and she did with above and beyond expectations. The end result was better than we anticipated and we are most grateful for her representing us. If I live long enough to go through another one of these, Donna will be my 1st choice to get it done. She's that good and once again, I admit, I'm not an easy person to please. Donna is 5 stars in my book!

 
 

Jeffrey P. - ME

Donna did her best to keep me informed thru the whole process.

 
 

Patrick B. - NC

Ed was phenomenal throughout the entire process. He was timely and courteous in all interactions and correspondence. Ed made sure we were aware of any potential issues and made us comfortable throughout the entire process. I cannot thank him enough for the great service! I have already referred 2 friends and will continue to do so.

 
 

Michael L. - NC

I am writing on behalf of Steven Anthony Bruefach. We met thru the internet and looking for an opportunity to re-finance our home. It didn't work out--no fault of Steve. It was just the way the system works. But, I must say you have a very professional, hard working employee who is, no doubt, a major asset to your firm. Steve went out of his way to dissect, explain and give us the best options possible if we had been able to use your services. But, it just didn't work---no fault of Steve. But, how could I ever forget his skillful approach to providing quality customer service and someone who could trust him more than most people we deal with on a daily basis. Heck. Give him a BONUS if you will. Heck, give him Memorial Day off. Better still, just tell him I told you to tell him, "You really impressed those folks, Steve, and you did an outstanding job trying to help them." (now give him the bonus).

 
 

John F. - AR

Well, we had a good laugh on this end...and to be sure, it was probably one of the more convoluted scenarios you deal with and we are very appreciative of all your help through the process. This puts us on course to now have better control over our unconventional life maintaining two households and all that goes with it. A significant debt is now paid off and we have freed up a sizeable monthly portion of income to pay the other debt off in a matter of months. Thanks again, both Ed and Tom, you both told me you could help us reach our goals and you both delivered. We are very pleased. Take care.

 
 

Daniel O. - TN

It was great working with Mr. brasher on my refinance of my house. He and the team worked very hard to make my refinance happen I'm very pleased and thank you. (as posted on LendingTree.com)

 
 

Dawn S. - PA

Chris is a very professional, genuinely nice person to work with. You can tell he truly cares about your loan and works relentlessly to get it handled in a timely manner. Any questions we had; he was able to answer; and if he wasn't sure - he went to the right person and found the answer. We were very very pleased and happy with the services Chris provided us during this process.

 
 

John M. - KY

The process went smoothly and was well managed. I have suggested Reliance First Capital to some of my friends as a way to refi or at least find out if they are considering it.

 
 

David O. - TN

Darien got the job done that other places told me they couldn't do.

 
 

Christopher L. - AL

You can't improve that which is perfect, thanks Derrick. I am so glad I answered your call, if I hear of anyone in need of purchasing or refinancing I will give them Derrick's contact information and again Thank You.

 
 

Robert M. - PA

Allen, in my opinion, is a very hard working and professional individual. When I first talked to Allen, he committed, that he would be the last person I would need to talk to get the best deal, he was right! Then there was Lindsay, another fine smooth experience! Very helpful and caring ! You have a great team! As my credit score has much to be desired, the hard work provided us with a rate in the 3 % area, this blew me away, I was very happy with the outcome! Thank you and I will definitely recommend your services to my friends and family.

 
 

Michael B. - TN

We were extremely pleased.

 
 

Helen T. - VA

Amy was very professional, yet I found her to be very caring.

 
 

John K. - NJ

Brendhan was the Mortgage Analyst who handled every bit of the loan application and what was needed. Very reliable.

 
 

Michael F. - NY

Carla made the process of buying a home very smooth for us. During a very stressful time I always had Carla for any questions or concerns I had! She was amazing and made our experience of buying our first home very memorable! We are forever grateful for her.

 
 

Elaine F. - CT

Donna was marvelous to work with! She definitely went the extra mile to secure the myriad information needed to close the deal for us. I would work with Donna and the Reliance First Capital team again in a heartbeat and will refer anyone I know seeking financing to them. (as posted on LendingTree.com)

 
 

Janet S. - CT

As I started this process I was very cautious. Lenders were calling left and right. Donna engaged but wasn't overly aggressive. She caught my attention. I quickly realized that to Donna I was a person who had a goal to accomplish vs. a number in a queue trying to meet goals. Donna was right there and quickly available with any answers. Her time and dedication to listen and guide me thru the process was extremely valuable. There wasn't any time that I thought something wasn't being done or taking too long. If there were any issues then she quickly addressed them. Thank you Donna for a very easy refinancing process. Five stars! (as posted on LendingTree.com)

 
 

Frankie D. - TX

The loan officer I worked with is named Shaun Brown and from the very beginning of the process, he treated me with nothing but respect. He was very curious and patient, He help me find a solution to my problem and helped me every step of the way. He returned my phone calls without delay and researched every solution to find the right one for me. What he did for me was huge and I will be forever grateful. (as posted on LendingTree.com)

 
 

Morris H. - VA

Binh snd Jacqueline were both very professional in explaining the contract.

 
 

Ah Ling N. - NY

Michelle Williams has my highest recommendation if you're looking to refinance! When other brokers gave upon me because of my complicated employment situation, Michelle stuck by me through months of this arduous process, always positive, attentive and totally competent. I have rarely worked with anyone who was so generous with her time and managed always to put me at ease at all stages of what could be a totally frustrating ordeal. I am so thankful that I found her. (as posted on LendingTree.com)

 
 

Meritta V. - LA

Henry was exceptionally knowledgeable and very helpful in providing the best option that would fulfill my needs. He made himself available at all times as we went through this process together. Henry's knowledge and heartfelt concern lifted my spirits when I thought that things were going bad. The attention to details at first made me think that this was an overkill but with Henry's guidance and thought provoking conversations I came to realize that the entire process was being done for my benefit. The overall experience made me realize that the care and concern from the entire staff gave me assurances that this was absolutely the best thing I could have done and for that I will be eternally grateful. Thanks for providing me with the means to correct my financial situation.

 
 

Diane and John G. - PA

Thanks sooooo much Jacqueline for your help in our refinance. The front porch is almost completed and it is truly a remarkable home improvement. We can't thank you enough for your assistance is making our house more of a home......You were great to work with. We will gladly recommend you and your firm to our friends who need assistance in refinancing.

 
 

Linda Bayless - VA

Jacqueline was absolutely wonderful to work with. She was very informative and answered any questions I had in a very clear and concise manner. She made the entire refinance process very "painless". I could not have asked for anyone better! Please ensure that Jacqueline is recognized for her exceptional service and genuine desire to help her customers!

 
 

Linda B. - VA

Jacqueline Massacci was an exceptional loan specialist to work with on the refinance of my home. I had put off refinancing for so long since I didn't want to deal with the 'headache' of refinancing. Jacqueline was able to make the entire process from start to finish as painless as can be. I never felt pressured by her to do anything that I was not comfortable with. She explained everything to me in perfect detail. Her knowledge with the refinance process provided me a great sense of security. I had received a quote from another company before I reached out to Jacqueline at Reliance First Capital, but the genuineness that I sensed from Jacqueline made my decision clear on who I would choose to do business with. I could not have asked for a better experience. (as posted on LendingTree.com)

 
 

Mark S. - TN

I have recommended Jared to my friends.

 
 

Anil C. - PA

Jessica was very friendly, professional and helpful at all times.

 
 

Eugene P. - NJ

Jessica was very professional.

 
 

Michael F. - PA

From start to finish this was the easiest refinance I have ever done. Joe Mincey answered all our questions, provided additional information and guidance and walked us through every step to have this run smoothly. We felt very comfortable and would highly recommend Reliance First Capital and Joe Mincey to everyone. (as posted on LendingTree.com)

 
 

Kenneth B. - NM

Leslie was awesome to work with.

 
 

Melita D. - KY

Leslie and Michael provided exceptional service in every aspect and process of our loan.

 
 

Joe B. - NC

I just want to thank you for helping me refinance my house. You made the process run smoothly and always had a handle on what was needed when.

 
 

Jamie W. - PA

Gardner was outstanding during the entire process.

 
 

Philip F. - ME

Jackie did an outstanding job and kept us informed the whole way. Very timely definitely would use again!!!

 
 

Stephen G. - PA

Jacqueline Massacci is a real pro. Very pleasant, quick responses, and creative in the way she was able to put everything together and make it work for me. Our back and forth banter was actually a lot of fun. I would highly recommend her to anyone looking for mortgage services. Jacqueline is the best...give her a raise! (as posted on LendingTree.com)

 
 

Betty F. - ME

Jody "Joe" Mincey is straight forward and very professional loan officer. I would not hesitate to recommend him to anyone looking for an articulate, informative and adept individual to do business with at Reliance First Capital. He was readily accessible and thorough with all explanations. No questions were too minor and he kept a sense of humor throughout the process. I appreciate and feel lucky to have had Joe on my "team" !! Thank you again Reliance First Capital for your considerate staff. Joe was straight forward and direct at all times. He made himself readily available and was helpful during the entire process. I would not hesitate to refer him to other lenders. His expertise and experience paid off for me and I was pleased to have him as my loan officer. Thank you for having such great individuals on your team. (as posted on LendingTree.com)

 
 

Juanita and Michael G. - CA

I would like to give Michael the absolute highest praise for his professionalism and patient customer service. Michael guided my wife and I thru every step of our loan process and was there whenever we needed him. Michael would often check in with updates and ask if we had any concerns about our loan process. He is very knowledgeable and helped us work out all potential delays or problems when they appeared. We could always count on him to be thorough and accurate in the steps we needed to take to reach our funding date. With Michael handling our loan application, my wife and I never felt like we were "just another faceless loan applicant" . He is very personable , friendly warm and caring-- in fact at times it felt as though Michael was a part of our family stopping by to lend us his expert advice . I feel quite fortunate to have Michael Cannon handling my loan and must commend Reliance First Capital for having such a great asset on their team. Excellent job Mike!

 
 

Patricia M. - PA

Mom Alford was the only one we dealt with and she exceeded our expectations in every way!

 
 

Iraida B. - NC

Roman was our Mortgage Analyst and he was outstanding. Truly recommend him because he is very professional and easy to work with.

 
 

Randall B. - PA

Timothy provided exceptional service. He was very knowledgeable and was able to answer all of my questions and worked well with me even when my questions did not make sense. He still was able to ask all the right questions to better understand what I was truly asking. His communication was fantastic. If it was not for Timothy, I would have probably went with another company that wanted to work with me. Timothy helped me in the beginning and when the other company made me an offer that seemed really good and Mr. Nevel was able to break it down and explain what the other company was doing differently and how it was not as good as they were trying to make it appear. I will do business with again with Timothy in the future.

 
 

Della B. - NC

William and Michael were both awesome!

 
 

Allyn C. - NC

Don't change a thing. Everything was perfect. I enjoyed working with Regan at Reliance First Capital and highly recommend their service.

 
 

Shonda and Ronnie M. - VA

Robert did an excellent job on every aspect of our loan and has truly helped our financial situation! Great customer service and well informed.

 
 

Michele M. - CT

Robert's communication and customer service are second to none. Throughout the entire process Robert always put forth the extra effort to make the next step go as smoothly as possible. Robert always stayed in constant communication and I never once questioned his drive and determination to get our loan approved. Robert makes you feel like you are the only customer he is working with and never made to feel like you are just a number or just another loan. It's that personal touch that makes him so successful. I will and have already given Robert's name to anyone I know looking for mortgage and refinance assistance.

 
 

Paul B. - AR

Roman and Yara both did an exceptional job.

 
 

Laura H. - NC

Roman was amazing to work with. He was always courteous and explained everything each step of the process. He offered many options and made what could have been a cumbersome process, very smooth. When we are ready to make our next move, he will be the 1st one I call.

 
 

Terry V. - TN

Sean is who we dealt with mostly, he was a great help.

 
 

Jason V. - NC

Sydney and Tracy were professional and easy to work with.

 
 

Lois M. - SC

Tracy was very professional and courteous and friendly during the whole process. I couldn't have had anyone more capable all the way. I want to thank her for saving me money. I will tell everybody about her.

 
 

Mary K. - AL

There will never be the right words to describe such a dynamic professional as York. He is the best in the business!

 
 

Steven R. - AL

York was so wonderful through the whole process. We really felt we had a true friend on our side. Thanks York!!!

 
 

Vernon H. - NC

York returned calls and keep me thoroughly informed throughout the process.

 
 

Howard A. - NC

They are really hands on with you getting the best rates to fit your situations I really enjoy the attention that was giving to us I would recommend them to anyone who is looking to refinance or ever you need to help your situations. (as posted on LendingTree.com)

 
 

Janis F. - VA

Robert was great to work with. He is very personable and hard-working. Carl was also very responsive. They both kept us up-to-date on where we were in the process and were patient explaining everything. I don't know anyone at this time but definitely will send people your way if I hear of anyone.

 
 

Thomas D. - MD

Toi Meade, and Tracey who filled in for Toi when a family issue came up, provided EXCELLENT help and support as well as explained everything clearly.

 
 

Stanley S. - AL

Travis and Yana represent the company very well!

 
 

Cheryl and John P. - FL

Raemi provided excellent service throughout the whole process, best service we ever had.

 
 

Charlene M. - OH

Randy and Matt was wonderful.

 
 

Gabrielle R. - ME

Ryan provided top notch customer service. Highly recommend him for future loans.

 
 

Daniel J. - VA

The loan officer I worked with was fantastic. On a scale from 1 to 5, I'd give him a 10+. Several years ago I was laid off, and as a result had several credit card accounts that were in collections. He worked with me to get settlement offers form all of the creditors so I was able to settle the collection accounts and clear up my credit report. I even received enough money at closing to pay off some additional credit card debt. The loan he got me reduced my current monthly mortgage by $100 and even shortened the term of the loan by 5 years. (as posted on LendingTree.com)

 
 

John M. - TN

Raemi is great to work with, friendly, professional, and extremely knowledgeable.

 
 

Samantha L. - TN

Ruth and Tracy both answered my questions and were prompt and courteous through the loan process.

 
 

Carlon and Carolyn C. - NC

Keep up the good work.

 
 

Rudolph M. - NC

Stephen was very efficient and timely in all aspects of the loan process. A pleasure to work with.

 
 

Dorothy W. - OH

Steven was the best in always answers questions and concerns that I may had.

 
 

Ronald G. - VA

Trevor Willis provided exceptional advice and knowledge of advantageous opportunities for financial improvement. At first I was apprehensive about applying for a mortgage online. After some deliberation, we decided to give Reliance First Capital a look. The whole process was smooth and painless. Trevor put us at ease. He is the epitome of an exceptionally knowledgeable, customer oriented mortgage analyst. I always enjoyed conversing with him and feel as if he has become a member of my family.

 
 

Belinda K. - DE

Jourdan proved refinancing was possible when I felt it was not. She continued to stay in contact with me and encourage me along the way. I wouldn't have applied for refi without Jourdan's support. Tiffanie was helpful and supportive when I worked with her towards the last few days as the loan was being approved.

 
 

Cynthia and Terry S. - NC

Leslie is the best!!

 
 

Frank P. - WA

Michael was awesome in every aspect.

 
 

Kent B. - MI

Your services is outstanding and highly referable to all the people I meet.

 
 

Ralph W. - MD

Thank you for all your help and tenacity to help me with refinancing our place at Brent Road in Arnold, Maryland. You were just a wonder person to work with and you kept mw on track to get the refinancing completed even with the challenges I had in getting the information required to make it happen. You helped make Deborah’s and my lives better to have some money to fix the things around the house we have been putting off. I miss hearing your bubbly voice and “hearing” your smile on the phone as we talked. Thanks again for everything and being one of my shining persons as I travel through life.

 
 

Paul M. - NC

They recommended a better loan solution than what I had originally planned. (as posted on LendingTree.com)

 
 

Toney M. - SC

My husband decided to give our refinance goal another try after we had been severely under water two years ago. I was extremely skeptical and not convinced, at all, that this was a good idea. I felt that we would lose appraisal fee money and still not have a new loan. Enter Oula Suzanne Horne, of Reliance First Capital. Suzanne spoke to me with such confidence that she could help us, till I was convinced to give it a go. Boy, am I glad I did. We were able to refinance our mortgage, saving over $160 per month on our payment. But, the most wonderful, life-saving, breath releasing part was that our credit card debt is GONE! Over $600 bucks a month has been eliminated!!! I'm actually doing the happy dance!! Suffice it to say, if you need someone who's as plugged in as you are about helping you refinance and get out from under crazy debt, then Suzanne Horne is your girl! We can't thank her and the team at Reliance First Capital enough. (as posted on LendingTree.com)

 
 

Robert B. - IN

Philip Moore was the consummate professional in the service of our loan processing needs. My wife and I recently purchased a home utilizing VA financing and Philip was the loan servicing professional. He was almost always, either immediately available or after a maximum of a 5 minute delay. He communicated with me via telephone conversations or email communications. His responsiveness was impressive and immediate. His knowledge was very impressive of the VA financing process and the forms that were required. He was extremely helpful, courteous and his demeanor reflected a genuine concern for our welfare during the loan process. So many within the personal service industries want to "check the box and move forward"; Philip always had his eye on the final result but was very supportive and guiding during the various stages of the process. His communication style was very professional and brought a level of calm to a normally stressful situation. I would highly recommend that anyone utilize his company and this particularly this individual for their loan servicing requirements. (as posted on Zillow.com)

 
 

Maria W. - MD

Regan was polite, engaging, prompt with his responses and kept us updated throughout the entire process. Customer service was topnotch!

 
 

Roberta W. - TN

Reid was a godsend to me when my voice was inaudible on the phone. He encouraged me when I was ready to give up on the process.

 
 

Patricia M. - PA

Robert took his time to come to our home for us to sign our initial application forms. He was there to answer any of our questions. He made the process very painless.

 
 

Eunice I. - NJ

This company is great. I will recommend it to my siblings and co workers. Please continue to be honest and trustworthy as I just experienced.

 
 

Charles B. - NC

Roman provided me with all the information that I need to know.

 
 

Charles T. - IN

Steve was just great, I am old school, there were times that I needed help with the computer, and he help me get it done. there were days that I would call him 3 times with questions always explained things so I knew where we were going. Keep this man on your payroll, he is a real asset to your company.

 
 

Melinda B. - ME

I will Recommend Reliance First Capital to anyone who is purchasing or refinancing!

 
 

Carol C. - AL

Joseph was a pleasure to work with. He made the process very seamless keeping me informed even on his personal time.

 
 

Timothy M. - KY

Leslie Nichols was the person that helped me she was awesome from beginning to the end she provided me with a breakdown of what I wanted to do. Even though my appraisal was a lot lower than we expected she was able to get me refinanced which made some personal issues resolved and that was the main reason that I was refinancing. Leslie kept me updated from day 1 never had to call to see where we was at she was just awesome.

 
 

Jeffrey G. - NC

My refi was just completed and the entire process, was guided by Dan Holmes at Reliance First Capital. From start to finish he was in constant contact, with the #s, process, follow up, explanations, answers to my questions, from the beginning he mapped it out, guided me along this journey, and everything occurred exactly as scheduled. My wife and I are very happy and recommend to our friends Dan Holmes at Reliance First Capital for you refi needs. (as posted on LendingTree.com)

 
 

Ernestine P. - TN

Kevin and Tracie helped us through the entire process. Great job.

 
 

Eric M. - SC

Hey Mike my wife and I really appreciate the way you handled our loan. You showed diligence and true professionalism. And I will always be looking for new clients to send your way, and again thank you sir.

 
 

Eric M. - SC

Michael is very honest and what I consider a true professional.

 
 

Richard S. - NH

We had an issue just before we were to finalize our refinance in Feb 2015. Our agent Michelle Williams stuck with us till my wife was able to find a new job. She was with us every step of the way. (as posted on LendingTree.com)

 
 

Tiffany G. - TN

Suzanne was very attentive, extremely nice and easy to get a hold of.

 
 

William H. - NC

Paula was outstanding in doing her job and selling Reliance First Capital..

 
 

Marsha H. - TX

Everyone was great, especially Reid. He helped with so much when we needed it. We will highly recommend you.

 
 

Richard M. - NC

Robert was fantastic to work with.

 
 

Valarie A. - TX

Rose Nail was exceptional on pursuing me in getting me to refinance my mortgage with Reliance First Capital. And it Worked!! Talon was exceptional in assisting Rose in my closing the loan.

 
 

Patricia M. - CA

Sharon did it all for me, explaining everything. I've never had a smoother refinancing experience.

 
 

Linda K. - TN

Everything went good.

 
 

Robert K. - MD

Vince was great and I have to assume that the staff working with him are great as well even though I had no direct dealings with anyone but Vince. I highly recommend your company.

 
 

Justin R. - NC

Oliver was extremely helpful and knowledgeable. He was very courteous and polite and kept us informed on everything that was going on throughout the process.

 
 

Hector V. - SC

I want to express my sincere appreciation to you for having such a professional as Mrs. Suzanne Horne in your company. She is definitely a superb staff member that has enhanced the image of your company by the way she protracts herself in establishing the” right” relationship with customer's interested in refinancing their home. She has made a world of difference in this tedious process considering the amount of required information and documentation to be completed. Her professionalism, amiable attitude and honesty has truly left a positive impression on our lives. It's very refreshing to know that there are still companies and staff members like Mrs. Suzanne with the right approach in doing business. She definitely demonstrated a high level of integrity and was always willing to answer all questions and assisted in the process of expediting our VA loan. It is individuals such as her that has truly made your company one of the top ten in our nation in your field of expertise....I truly salute you! My wife and I sincerely hope that you will pass on to her our appreciation and admiration for her “personal touch” in this process, she has been God sent!

 
 

Clayton J. - MD

Great job!

 
 

Michael F. - TN

Regan was awesome in every way, he made a loan special for me that no other loan company would do. Loved Regan's personality and helpfulness.

 
 

Jason S. - CT

Mitchel definitely exceeded my expectations and was the first time I have felt completely satisfied with a bank's attention to my loan/mortgage. The level of communication from him was exceptional.

 
 

Herbert C. - TN

Raemi was exceptional. I cannot say enough good things about her. She certainly knows what she is doing and very personable.

 
 

Andrea B. - OH

Robert Metz is great. (Very personable and understanding) (as posted on LendingTree.com)

 
 

Cynthia B. - TX

Keep doing what you are doing, personally best experience ever dealing with a loan of any type. Some of the best customer service ever received... Give Shaun a raise.

 
 

Lorena S. - NC

Tifanie Noga was great and very responsive throughout the process.

 
 

Thomas T. - MD

Ryan Kearney did an exceptional job working through the whole process. Can't thank him enough. (as posted on LendingTree.com)

 
 

Tyrone G. - MD

Steven Diomataris was our loan officer and exceeded our expectations in every respect. We started the loan process somewhat guarded due to a past negative refinance experience. From the outset, Steve provided a comprehensive overview of the various loan programs available. A good listener, Steve helped to keep us on course with our refinance desires to reduce our loan term, consolidate our loan under a single mortgage, and pay-off unsecured debt. Additionally, Steve recognized my veteran status and recommended a suitable VA loan that met my family's needs. As a result, our closing costs were minimized, enabling us to go from loan/refinance initiation to closing in just over a month. Overall, we were thrilled with the quality of service provided throughout the loan process and have no doubt that it was due to Steve's knowledge, motivation, professionalism and commitment to customer service.

 
 

Marc C. - TN

Worked very hard to get the job done. (as posted on LendingTree.com)

 
 

Michael S. - NC

These guys were great, specifically Joseph Donahue who actually called me from his personal cell while he was on vacation to make sure I was up to speed. I've been through the purchase process with two houses and 3 refi's and this was by far the best experience. I just can't say enough good things about them. The absolute best part though was them staying in touch and getting back to me with answers and information. (as posted on LendingTree.com)

 
 

Mary Franklin - WA

I feel very organized now. I appreciate the consulting and financial info. Can't thank you and Reliance First Capital enough. You're great people! I have my ear open for you guys!.

 
 

Abner F. - OH

Michelle Williams. She worked very hard to see this loan thru the end. She was very professional, friendly and knowledgeable.

 
 

Oscar G. - TN

Pamela did an awesome job, very Happy with her.

 
 

Colin G. - TX

Reid was an absolute pleasure to deal with from start to finish. Very professional but personal at the same time.

 
 

William K. - SC

Every person I had contact with during this process was my pleasure to have contact with.

 
 

Marcia A. - IN

Carlton was great!

 
 

Deborah D. - VA

I had a very good experience with Reliance First Capital and my Agent Carlton Burns. Carl led us through the process very efficiently and answered all of our questions thoroughly. I appreciated his input and the package he put together was exactly what I was looking for. (as posted on LendingTree.com)

 
 

Laneschia P. - AL

Tracy went above and beyond to help me through the process and provided exceptional service. I have already recommended Tracy to friends for their mortgage needs.

 
 

Larry V. - NC

David provided exceptional service. The loan processor named also provided excellent service.

 
 

Roger A. - NJ

Thank you, ladies! You two have no idea how you have helped us shed this toxic cloud over our heads! Believe it or not, but the sun seems to be shining down on our little house just a bit brighter. We would love to send you a little something to show our appreciation, if that's allowed, of course. Please let me know if that is okay and where to send it. Keep up the good work ! Oh and I have shared you, so you should be getting several more calls from the Oakhurst area! Thanks again, ladies! Have a wonderful day!

 
 

Dennis J. - IN

Michael was very informative and done everything in his will power to help us. (as posted on LendingTree.com)

 
 

Alfred A. - PA

Keep up the good work, professionalism, attitude, etc. We will be conducting further business with Reliance First Capital within the next few weeks.

 
 

Helen and Reuben B. - TX

Thanks so much! You were true to your word throughout the process. You promised that you would treat us like family; and, you did. You made the difference when we felt hopeless. Your encouragement and your trust and belief in your company were continuously demonstrated. These attributes as well as our trust and belief in you made us continue the process when we just wanted to STOP. You are one of a kind. Thanks. Tell Mark and Larry thanks, as well. It was their final touches that made your work efforts fruitful. It was their determination to see that we did not fail that took us into the end zone. Together, you conquered the beast of this jumbo loan process. We thank you so very much.

 
 

Alicia S. - CT

Dear Amazing Ladies! Thank you SO MUCH for all your hard work to make this closing happen yesterday. I really appreciate all your efforts and taking a lot of the stress off me. Tom and I look forward to a happy life at our new home. You are both wonderful and I enjoyed working with you. Please keep in touch.

 
 

Doreen S. - PA

I checked with my bank first that we have been there for OVER 25 years! They were too high in P/I so we said no. Not sure how we got involved with Reliance First Capital maybe and advertisement but we spoke to Michelle and told her what we wanted. She got back to us and we were again NOT happy over the refinancing BUT she then say, she had another idea that might be good and told us ALL about what would be involved with bundling. Our other bank did not even care to come up with another solution. were Michelle did!! We listen to all she said told her we get back the next day. We decided to go with her idea. We are grateful that she took the time to think of something that would help us out. Thank you Michelle. She walked us and stay with us ALL THE TIME. Michelle is a VERY PLEASANT person to speak with us. I have no one [to refer] BUT will let anyone know how good Reliance First Capital worked with us.

 
 

Lora C. - LA

Edward was very professional and proactive. Which made everything move quicker and smoothly.

 
 

Robert S. - OH

Jessica was very helpful and kept us informed of everything and always returned our phone calls.

 
 

Jason P. - NC

It was a pleasure working with Michael he made it quick and easy to get the refi done and help us get all the numbers we wanted to meet. I highly recommend them. They even found a notary to come to my house at 11 PM so we can keep the closing when I needed it done. (as posted on LendingTree.com)

 
 

William L. - OH

We were very pleased with the service we received from Reliance First Capital(as posted on LendingTree.com)

 
 

Daniel C. - NJ

Garner was great to work with and worked very hard to achieve all my goals from this loan. My debt to income ratio prevented me from doing that. Although 95% of my needs where met.

 
 

Doreen C. - TX

Jaye was a nice, friendly and professional person to deal with. I enjoyed working with him and felt comfortable with the process. Thank you Jaye for all your work and efforts.

 
 

David C. - VA

Our process was simple and we were kept informed the entire time. When specific items out of the norm came up, our lender was experienced enough to handle quickly and keep us on track. I was looking to convert an adjustable to a fixed and the market has declined in our area. Our lender reviewed the options and helped us find something we could work with. (as posted on LendingTree.com)

 
 

Paul P. - LA

Gavin and Sara both were very nice individuals and provide good service, I would have likely just a little more communications, either e-mail or calls.

 
 

Sharon B. - PA

I was leary about going to Lending Tree because I was afraid of what might happen. But I was happy with the results. I spoke to almost all of the people who called me and was most impressed by the offer I got from Reliance First Capital. The person who handled my case was friendly, kept me informed, and reduced my interest rate from 7.9 to 4.25%. That is a better rate than any of the local banks would give me, if they were even willing to talk to me. The fees were reasonable. Yes, I would recommend them to a friend. (as posted on LendingTree.com)

 
 

Sharon B. - PA

Joseph was very friendly, kept me informed about what was going on, reassured me when I was concerned about something, and in the end, he was able to get me a new mortgage and save me close to $400 every month in interest. I am very happy. (as posted on LendingTree.com)

 
 

Melora V. - CA

Kim,Carla, and Tammy were awesome! Thank you.

 
 

Mary C. - NM

Amy was the easiest and best we ever dealt with in the several homes we have purchased in the last 40 years.

 
 

Joel D. - AR

Brendhan was amazing to work with. I immediately felt as though he cared about me, my family, and my loan. He kept me informed during every step of the process without being pushy. Brendhan is a great guy and very knowledgeable and I would recommend him and Reliance First Capital to everyone!

 
 

Bret K. - OH

I was very happy with the outcome of the process and how it was handled really we did not have any problems with Reliance First Capital and would recommend them to our friends.

 
 

Michael G. - AR

Daniel always made us feel important. Any question we asked, he would always find us an answer quickly. Our process has been a long one but Daniel was awesome since day one! Thank you all so much for helping us to make our dreams come true! I can't think of anyone at this moment but we've been trying to spread the good word about Reliance First Capital to anyone who will listen!

 
 

Carol G. - TN

Richard is knowledgeable, courteous and prompt to return calls if not available immediately. He very patiently answered all questions. If we ever had to refinance, we would definitely want to work with Richard again. It was a pleasure working him.

 
 

Ashley H. - TN

This was my first experience with any refinance company; overall I feel the experience went smoothly. There were some additional documents needed in my case due to my specific situation. While that added some stress to the process I can say both Sharon and Tiffanie worked with me to get those gathered quickly. All of my interactions with Reliance First Capital's staff were positive.

 
 

Deborah S. - MD

Vincent helped me through my loan process and I must say that with his guidance he made my entire process not only an easy one, but also pleasurable. If you have other employees like Vincent working for your company then I can't see how your company would not thrive. Thanks to him I had a great experience and would refer others to your company.

 
 

Portia Q. - SC

Michael provided exceptional service. He was knowledgeable, attentive, courteous, professional and honest, and he exemplified these traits throughout the entire process. He is very personable and the warmth that he exudes results in a feeling of partnership between institution and individual. He has a great "bedside manner" and puts a wonderful face on Reliance First Capital.

 
 

Peggy L. - OR

Noelle was always bright and friendly and professional. While I approve of your company and especially Noelle, I do not give out friends names. Now that said if anyone asks me about a good mortgage company service I will be glad to recommend your company and especially Noelle.

 
 

Bryan B. - NC

Tracey clearly went above and beyond. This company exceeded my expectations.

 
 

Sharone J. - PA

Lisa did an exceptionally good job!

 
 

John D. - PA

Dealt with BOA when buying the house and the MLO was located in Virginia, it was a terrible experience. Ryan, I believe, is located in Pittsburgh. I was a little weary of the distance factor again, but throughout the process I didn't feel it was a problem at all. He kind of made it feel like he was right down the street.

 
 

Barbara B. - WA

Maja was extremely prompt, helpful and returned calls, texts, emails immediately every time. She is well versed on her products She was very patient with my not having the correct documents in hand and assisted in retrieving copies, spent time dealing with the V.A. to do so when she could have easily had me be the one on terminal hold with them. Loan closure painless, funding prompt.

 
 

Gisela W. - NC

Michael gave exceptional Service through the whole Process. Always on TOP of everything, always called when told he would call AND LET ME KNOW IN DETAIL HOW THE PROSCESS WORKS.

 
 

Penny F. - KY

I was unsure about the refinance but Reid was very helpful and walked me through the whole process.

 
 

Karen W. - OH

Sean and Tiffany were great.

 
 

Deborah H. - PA

Tom was very professional and a pleasure to work with. I would recommend him to a friend.

 
 

Jeffrey C. - TX

Everyone I dealt with was excellent. Keep up the good work.

 
 

Richard B. - NC

Miles and Michael were friendly and attentive. Miles was thorough in his explanations and execution. All in all it was a positive experience and one I would recommend to anyone interested in obtaining a loan.

 
 

Montena H. - AL

Phil was great to work with and he provided exceptional service. He was very professional and knowledgeable. I have and will recommend Phil to any one that I know that needs help with a loan. Phil made the process a personal journey, I felt as if he actually cared about me and what was best for my family. Phil Moore is a great asset to your company. I will be more than happy to send any referrals to Phil. I look forward to working with him in the future.

 
 

Lisa L. - PA

Rob kept us updated and informed with everything that was happening.

 
 

Kristen K. - CA

Robert was courteous and stayed the course during the time my employer was not so cooperative.

 
 

Melinda A. - TN

Sharon was very patient with my up and down schedule.

 
 

Edwin S. - PA

Steve and Diane were top notch in every aspect.

 
 

Barbara M. - AL

Adam gave great customer service. He is friendly, courteous and truly enjoys helping customers to get the loan they need to meet there needs.

 
 

Carl B. - NC

Now that the holidays have passed and things have settled down around here I wanted to write to say thank you for the level of service you provided to my family through the refinance of my parents’ home. Never having done anything like this before I knew it would be a great undertaking while trying to deal with my folks and navigate the financial services world. From the beginning you were approachable and understanding about my parents situation and did everything you could to help make this as easy a process as possible. At times there were hiccups with trying to find a form here or getting the right documents to you but you were always patient and willing to do whatever it took in order to make sure we were successful in our endeavor. All I can say is THANK YOU! You and the team at Reliance First Capital were customer focused from the beginning and it made all the difference in the world. We wanted to deal with someone locally and I am so glad we came across Reliance First Capital. Please share our gratitude with the rest of the team there. I would definitely recommend you to anyone and also come back to you again should the opportunity for a new home or another refinance comes our way. Thanks again.

 
 

Christina K. - CA

I will most definitely refer Rob Cool and Reliance First Capital to anyone who may need the services. Thank you Rob! Great job!

 
 

Gena R. - LA

Sabra was interactive, action oriented upon our first contact. She provided detailed information in order for us to make a conscious decision of a program that was suitable for our financial needs. JOB WELL DONE BY SABRA LANE!!!!

 
 

Marquis P. - TN

Toi's service was exceptional. This is our second loan and I value her opinion and professional knowledge. I feel she was honest and didn't promise anything that she couldn't deliver. Furthermore, while convalescent due to a traffic accident she continued to diligently work my loan application as if it was a $500K purchase. I could not have asked for better service. I realize that the ultimate compliment that I could be stow upon Toi would be to ensure family and friends utilize her when they make their next purchase and/or re-fi. It is my intent to make sure I get her name out there because her level of effort is definitely worthy of my friends and family business.

 
 

Robin L. - NC

Tracy was fantastic. She exceeded my expectations by addressing potential legal issues prior to the execution of the agreement and loan. She was patient and returned all my calls and emails promptly, often in less than one hour.

 
 

Lillian H. - MN

Keep Yana doing what she is doing. She is very good at her job. Thank you Yana and your helpers. This is the 2nd time I have done business with her. I have not one complaint.

 
 

Donna M. - IN

Yana was very professional, and honest.

 
 

Leigh S. - NC

Raemi was exceptional in every way. She is so knowledgeable, professional and proficient, and I trust her. Raemi came in during her holiday vacation to work on and communicate with me about my loan. She's the best Mortgage Analyst I've ever worked with and there have been several. I had limited interaction with Tracie, but she was also very professional and competent! Everything was better than expected.

 
 

Melissa M. - NC

Regan was extremely courteous and always communicated promptly with us throughout the process. Very professional and personable.

 
 

Debra O. - LA

Hey my friend! 2015 started with a bang, I moved my daughter to Las Colinas to begin Chiropractic studies at Parker university. Truly loved making a smaller payment. I also got a new Ford explorer. My van died so all the extras from the refi helped all these sudden needs. God is my help and He used you. Praying for successful increase for you and your family and thank you for thinking of me. Oh I told my friends and told them not to look to any other person if considering refinancing. God Bless you and yours. Also God bless Reliance First Capital.

 
 

Gary H. - NH

In a world where one expects to be ripped off at any moment, Reliance First Capital put my mind at ease with their professionalism and continued assurance. I was able to check them out easily on the internet and discovered positive comment after positive comment about them and their service which gave me a comfortable feeling about the whole refinancing giant black hole that I thought I was entering. Turns out RFC made it very clear and easy. Brian worked closely with us even after Reliance First Capital business hours and normal business days making our refinance actually an enjoyable experience.

 
 

John S. - AR

Dan, who was my contact for the entire loan, was very helpful and did everything in a very professional manner and I could not be happier with the final results.

 
 

Sherrie B. - AR

Gavin and Sara both made themselves available any time it was convenient for me. Always helpful and courteous.

 
 

Matthew F. - PA

I hope all is well with you! Things have been so busy so I know I am a week late, but Happy New Year! My oldest son is a New Year Baby and turned 12 on new year's day! With the new year coming we all have been thinking so much about how thankful we are for everything you did for our family. Thank you so much for helping us through the process of finally owning our dream home. We have had baseball season, birthdays, back to school, Halloween, and for the first time EVER, we had enough room for a full size Christmas tree. We even got to go sled riding in our back yard today. All these things mean so much to us, and we wouldn't be living this dream without everything you did for us. So I wanted to share a few pictures of how happy my boys are and to thank you so, so much. We have named our house "The Rainbow House" because it is shaped like a rainbow..and it is our very own somewhere over the rainbow :-) Thank you Genie!! Happy New Year!!!

 
 

Dorothy and Johnny S. - AL

Hello Henry, Thank you so much for helping Johnny and me to get a fresh new start. I am so excited for 2015 to be the year that we finish paying off everything we owe with exception of home and car. I have made a schedule of how to accomplish that goal starting with smallest debt first and continue up the ladder to make this goal a success. Not only did you help us with a refinance, but you are a very special friend, and money cannot buy that. Blessings to you and your family this upcoming year.

 
 

Lucille B. - NM

Tony was excellent.

 
 

Robert H. - SC

Gavin took whatever time I needed to explain things. He was able to answer all my questions, and in a timely professional manner.

 
 

Richard M. - AL

Amber explained the refinance process and the loan options available to me. During the process, she found solutions when I was ready to "give up". She is the best Mortgage Analyst that I've ever had, and I've had a few. Also, she's great with keeping you informed about status throughout the entire process. I know companies normally hear about the problems, I don't know if you've heard how your work saves your customers finance stability. Amber and your staff saved my family Christmas! Without this refinancing, no funds were available to buy even nominal gifts. Thank you very much!

 
 

Todd M. - ME

Reliance First Capital meet my every need, and was responsive with any questions I had. Extremely trustworthy!! (as posted on LendingTree.com)

 
 

Michael S. - SC

Ed was very helpful and informative. I was called for each phase of the process.

 
 

Jack R. - MI

Greg made our loan process a pleasant experience. He was professional, yet had a great sense of humor, courteous, put us at ease, answered our many questions (sometimes twice). Great Mortgage Analyst!!!

 
 

Marilyn P. - NC

Robert is a great communicator, has unquestionable knowledge, and is very thorough. He took great interest in our needs.

 
 

Rafael A. - CA

The process was very smooth.

 
 

John M. - TX

William exceeded all expectations from a customer service stand point I have worked in the industry and also tried to refi with a big bank. This exceeded my expectations and we closed before year end.

 
 

Jeannie L. - WY

I am contacting you, not to complain, but to comment on what a pleasure Phyllis was to work with. She was always very attentive and made sure all things were taken care of. She is wonderful!!!

 
 

Brenda B. - CA

We were very impressed with our mortgage analyst, Rob, in how he managed our loan. We can't say enough about how knowledgeable and professional Rob was during the entire processing of our loan. Our experience with your company was great because of him. He worked hard to assure us that Reliance First Capital cared about our needs and he was willing to go the extra mile to help us achieve our financial goals. It has truly been a pleasure to work with such an "exceptional" dedicated man. We would like him to work with other members of our family as well!!!!

 
 

Roy S. - KY

Sharon kept me informed all through the loan process, she did a good job.

 
 

Andrew K. - NC

Tracy Sonney helped my husband and I save a cool $37,000. It was easy, painless and even fun working with her and the Reliance First Capital team. She had innovative refinancing ideas that helped us not just save money on our mortgage, but also lower our tax bill. Brilliant! Highly recommended. (as posted on Yelp.com)

 
 

Mary K. - AL

York exceeded all expectations with the utmost professionalism and respect for my situation. He is the most compassionate, reliable, knowledgeable, and courteous person I have conducted business with in my 58 years. York has a divine spirit and trust me when I say that he is one of Gods angels within your organization. He accomplished something that four others could not and that was getting me refinanced with a difficult co-owner by using his masterful communication skills. He is a part of my family even though I have never met him and I will always be grateful for him. Please commend him for a job well done!

 
 

Constance S. - PA

Hi Erin, Yes, everything signed and done! You were the best to work with. When your supervisor said I was in good hands he was absolutely right. Thank you so much for all your help with everything. So excited, now I can actually relax and work on getting ready for the holidays and the new baby!

 
 

Leslie J. - TX

Gavin went beyond and above what I could have asked for in a Mortgage Analyst. He should probably get a raise for having to deal with us and the seller for our new property! Our original closing date was Oct. 10th and we finally closed on Nov. 17th. Through it all he was encouraging and professional even through my tears at one point!

 
 

Ellice L. - NC

With so many competitors competing equally, Henry stood out with his phone style that conveyed confidence and trustworthiness.

 
 

Donald L. - NC

We have refinanced many times during our life. This is the first time we used Lending Tree to identify resources for another refinance. We choose Reliance First Capital because of our Lender, Henry Jameson Myers. From the start, Henry was professional, provided information that was very helpful in making the right decision for ourselves, and very cooperative. The process went very smoothly and in record time. Henry was always available to help and answer all of our questions. (as posted on LendingTree.com)

 
 

Charlotte P. - TN

Jerome was one of the most patient people that I have every worked with. He truly care about his customers. I would referral anyone that need a mortgage lender to him.

 
 

Kacie C. - TX

Was very impressed with their promptness. Answered all questions fully. Only asked for documents once. Very polite and respectful. Did not push anything that I did not want. Found us a home insurance that was much cheaper. (as posted on LendingTree.com)

 
 

Robert K. - NC

Lisa Durban was a very pleasant and very informative agent to work with. She walked me through the process and was there to answer every question I had. Great company and great experience. (as posted on LendingTree.com)

 
 

Wesley N. - AR

Lisa Warner did a good job, she worked hard to find me the best deal, she explained everything to me about what was the next step and what I need to do to help. We were able to close two weeks earlier than what we thought. somebody needs to give that girl a Klondike bar.. (as posted on LendingTree.com)

 
 

Patsy J. - AL

Sharon was very courteous, knowledgeable and friendly.

 
 

Barbara H. - FL

All relationships were more than professional and pleasant.

 
 

Nathaniel W. - AR

York was persistent and precise with his efforts to make this deal effective.

 
 

Judy M. - AR

We are thoroughly pleased with our experience with Reliance First Capital. We had a few issues at first with obtaining all of the documents needed for our refinance and our loan officer, York Moore, went over and above the call of duty to insure that what could have been a very stressful process was painless and easy to complete. He was very professional and always followed through on what he said he would do. From the very first day we contacted Reliance First Capital, we closed on our refinance exactly three weeks from that day! We highly recommend York Moore and his team at Reliance First Capital to anyone needing a first mortgage or a refinance. They are top-notch and will not stop until their customer is happy. (as posted on LendingTree.com)

 
 

Susan G. - NC

Trevor helped us from the beginning. He explained different options that were available to us and worked with us diligently until we were satisfied with our loan terms. We greatly appreciate all his hard work and advice. Thank you to Trevor and the whole Reliance First Capital team for making this a quick and easy process.

 
 

Victoria A. - OH

Ty helped us through the whole process. He called us daily to explain what they needed. He was with us every step of the way and never got tired of our endless questions. We came to rely on him a lot. Before it all done he felt like more like family. Great guy, very professional and good at what he does. We can't say enough good things about Ty.

 
 

Thomas D. - PA

Easy to work with and I was able to cut 6 years off my original loan for about the same payment. (as posted on LendingTree.com)

 
 

Suzanne N. - IN

York is fantastic! I cannot say enough good things about our experience with him and the Reliance First Capital team. From the initial call I trusted him completely and was convinced he was committed to helping us no matter what. Even when he was on vacation for a few days he made sure someone from the team kept in contact with us. He was patient and not pushy with us as the initial timing of the process was a very busy time for us. He worked hard to get us the best results and we are extremely satisfied. Sara and Phil were great also, Sara talked with me a few times to ensure everything was moving along smoothly and Phil assisted and discussed options while York was on vacation. I would recommend Reliance First Capital to anyone!!

 
 

Scott M. - AR

To say that York is an asset to your team is an understatement! He continually went over and above what one expect of a loan officer. He made this experience as stress-free as he could and did everything he said he would do and more. He was very professional and made me feel like I had known him forever. He made me feel like it was his personal goal of the day to make sure we got our loan and streamline the whole process. I highly recommend York to anyone needing a first mortgage or a refinance. Employees like him are hard to find who exhibit the dedication to their job that he has done for us.

 
 

Jeremy Y. - OH

Both Leslie and Amy provided prompt, curious and professional information and access to help.

 
 

Joseph B. - PA

I would be remiss if I didn't take the time to thank you for the wonderful job that you did processing our VA loan. Your professionalism, along with your work ethic and the timely manner in which the loan was processed was very impressive. You kept us informed every step of the way while the loan was being processed, and we appreciate that and, if we had a question, we would call you and always got a prompt response. Not only did you help us professionally, but I also feel like I found a new friend in you, and I feel like I know your family and you know mine as if we had met years ago. I will certainly recommend anyone looking to purchase a home or refinance to you. Thanks again, and I hope to talk to you soon.

 
 

Ronald H. - IN

Carlton did an outstanding and professional job. Very nice person.

 
 

Robert S. - OH

Thank you so much for everything! Even all the "one more thing" requests weren't that big of a deal :)

 
 

Brent L. - OH

Erik, Thank you for sticking with Cheryl and I through this whole ordeal. I know that it is your job but you were very responsive and professional in this very trying situation and never gave up. If in the future I am aware of anyone needing a mortgage specialist I will certainly recommend you to them. Thank you again. (as posted on LendingTree.com)

 
 

Alfred R. - AL

I want to thank Steve for his professionalism and constant follow up and customer service.

 
 

John W. - NH

Tom went above and beyond our expectations. He was available whenever I had questions or concerns, and did a great job guiding us through the loan process.

 
 

David D. - PA

Reliance First Capital really helped us and we saved allot of money. and it even shorted our years. I am glad Reliance First Capital was there for us. they are a great company to work with. (as posted on LendingTree.com)

 
 

Reginald W. - WA

The re- finance process with Reliance First Capital went smoothly and quickly. Everything was explained to me, my questions were always answered, and there were no surprises. Everything went just as it was explained to me. Sandra Bruno was awesome to work with. She was very friendly, knowledgeable, and kept us in the loop during the whole process. We got a great rate, a hassle free smooth process, and some extra cash to pay off bills and do home improvements. We are extremely happy and will recommend Reliance First Capital to anyone. (as posted on LendingTree.com)

 
 

Terry A. - OH

Ty has helped us over the past few months with our refinancing loan. From the first phone call, Tywunn has been a breath of fresh air. He is incredibly polite, friendly and courteous and always goes that extra mile to take care of my wife and myself as customers. I have financial products with other financial institutions and can safely say I have never received the level of service with them as I have received from Reliance First Capital. If Tywunn is a representation of the rest of Reliance First Capital, I can safely say I will continue to recommend them for many years to come. Thank you for an incredibly pleasant, efficient and friendly banking experience. It's made the stressful experience of refinancing a breeze!

 
 

Gregory and Dian F. - PA

Vincent definitely provided exceptional service. He stayed in touch with us throughout the loan process and was always available when we had questions or concerns. He worked very hard to get us through a few frustrating issues, and we appreciated his patience and positive attitude. He was a pleasure to work with -- both friendly and respectful -- we would certainly recommend Vincent and Reliance First Capital. In addition Vincent took the arrows (not aimed at him) when I disagreed with the appraisal and a few of the VA loan requirements. We appreciated the way he handled our concerns on these matters. Again we would recommend Vincent Gentile and Reliance First Capital.

 
 

John B. - IN

York was responsive and will and eager to help, get answers and respond to issues of concern. York was knowledgeable and said he would check on things out of his control or things he was not suitably familiar with. York's follow through was extraordinary.

 
 

Sandra C. - OH

Yana went above and be on in helping me to get and fund my loan. She is excellent and truly knows her stuff. Her personality is beautiful and I really appreciate how hard she worked to secure my loan. She is 100% dedicated to her clients! Keep up the Great Work Yana, you are a blessing and I am so very happy to have the pleasure of meeting you and ALL you had done for me. I will definitely recommend your company to any veteran or people seeking to purchase a home.

 
 

Judith M. - NH

Erin was excellent to work with. It was a very smooth process.

 
 

Michael A. - LA

Gavin and Sara [provided] consistent contact and overall fast, quality service.

 
 

Michael A. - LA

After not being satisfied with another lender who was dragging their feet with service and communication for about 6 weeks, I went through LendingTree on 8/4 and came in contact with Gavin Whitely of Reliance First Capital. 3 weeks later it was time to set up the closing appointment for the same deal I had been discussing with the previous lender. It wasn't perfect, but 99% quality is close enough in business these days. Additionally, their selection of the closing attorney involved was the right choice who took care of business and sealed the deal as needed. I would recommend them to anyone looking to get a good job done fast. (as posted on LendingTree.com)

 
 

Domenic T. - CT

John did a wonderful job and is a great employee for you guys, very honest.

 
 

David H. - CA

Marvin provided exceptional service.

 
 

Joseph and Karen R. - FL

Mary was very detailed and on top of the process. [We are] happy to refer people to Mary.

 
 

Michael P. - ME

Sandra was professional at every level of our loan. If the opportunity arises, we will certainly ask for again or recommend her to friends and family.

 
 

Ralph C. - SC

Tracy helped through the entire process.

 
 

Charles P. - KY

Tracy is the best!!!

 
 

John R. - IN

York was great at keeping me in the loop how things were going.

 
 

David L. - CA

I want to make it clear that York is the kind of employee anyone in a service business would be fortunate to have on their team. This is my third loan with Reliance First Capital and Mr. Moore is the reason why.

 
 

Jared G. - MD

Thank you so much for all your help! The experience was much easier than we expected and that's because of you!

 
 

Andrew C. - PA

Great experience front-to-back. Fast and efficient. Ask for Dan Szanyi! (as posted on LendingTree.com)

 
 

John G. - MD

Ed helped us with a very difficult refinance last year, when no one else could help us, and was able to improve our situation even further when rates went down this summer. He's a great guy, and extremely easy to work with!

 
 

William A. - SC

[Jessica Helms] deserves a raise!

 
 

Keri H. - FL

If I had to sum up in one word my experience with Reliance First Capital, it would be AMAZING!!! Jim Heisser was outstanding from the moment I spoke to him all the way through closing. He walked me through every step of the way. Our loan was quite complicated and needed to be completed in a hurry. Jim got it done! He worked above and beyond the call of duty to help me, communicating with me and explaining the process along the way. I would highly recommend not only Reliance First Capital, but specifically Jim Heisser. Jim is not only a knowledgeable broker, but also a very friendly, warm and caring person. Customer service is his specialty. If you want to be treated like a person and work with someone who has your best financial interest in mind, you need not look any further than Reliance First Capital and Jim Heisser. Thank you Jim!!! (as posted on LendingTree.com)

 
 

Michael N. - KY

This was a fantastic experience Thank you!

 
 

Kristi T. - WA

Tom provided excellent, professional, and caring service. My situation was challenging with many factors complicating it. Tom was clear, concise, and honest about everything.

 
 

Alan B. - CT

Marvin provided exceptional service in finding a product that would meet our refinance needs. He led us through a process that could have been difficult and complex, but he made it simple. My wife and I had confidence that Marvin and Reliance First Capital were honest, competent, efficient and effective in setting our refinance in place. Marvin stuck with us, and together, we overcame each obstacle until we completed the refinance. Michael and Megan were both supportive in working with Marvin, and their efforts were greatly appreciated. Reliance First Capital and its people are exemplars of how mortgage and refinance business should be conducted. They were the best of more than 10 companies we contacted and evaluated.

 
 

Denise and Rocky W. - AL

Thank you, Henry! It was nice to get to know you and Sara during this process. We are looking forward to gaining financial freedom as well. We knew we had to do something and know that God put you in our path. We appreciate all of the hard work you do! You and Sara really made us feel comfortable and the whole process was quick and easy!

 
 

Chris V. - AL

Jeff went above and beyond to make my refinancing easy.

 
 

Jessica C. - FL

Mary was very responsive and efficient - and very passionate! Brian was extremely nice and helpful. With his help, I was able to bring up my credit score as needed for my loan.

 
 

Donald B. - ME

Greg was top notch in providing me all services in all areas. Many contacts were made from his personal phone during his personal time. Cannot say enough good things. Very easy to like.

 
 

Stephen C. - NC

The experience was comfortable, Henry was always professional and very informative. Would highly recommend Henry to anyone needing a mortgage.

 
 

David B. - PA

The odds were against us but our lender worked hard to succeed our closing. Informative and knowledgeable on what was needed to take place in effort to reassure us of the savings we could encounter. In which took several months but now we can manage our responsibilities better thanks to our lender. (as posted on LendingTree.com)

 
 

Lynette S. - AR

Ramie was very helpful, patient, and pleasant to work with.

 
 

Duane S. - SC

Sharon was wonderful. Always cheerful and encouraging throughout the process. Thank you Sharon!

 
 

Barbara W. - NJ

Ruth was awesome to work with. She walked me through the refi process and we were able to close about a month ago. Our attorney's office said that they would recommend Ruth at Reliance First Capital because the our refi went so smoothly. She was prepared at every step.

 
 

Sandra C. - TN

From the start, Sabra told us that she would be with us thru our application, and she was right. Sabra made me feel like I made the right choice by going with Reliance First Capital. She stayed in contact with me every day. I can't say enough about how easy she made the loan go. Thanks Sabra. You know how much this loan will help us.

 
 

Heather K. - PA

Steve did a great job at explaining the process. Being a first time home buyer, along with doing this as a single person, there is a lot of stress. In every instance when I was unsure and asked questions, he took his time to explain it to me and made me feel very comfortable throughout the entire process. It wasn't one specific thing that he did, it was the entire 4-5 weeks from the offer letter to the close. Kelly Myers was also extremely helpful with this process. She became involved when it went through the underwriting process. The fact that she was immediate with her actions, phone calls, responses really helped the process run smoothly.

 
 

Misty A. - NC

Toi was VERY prompt in getting my loan processed and underwritten in a timely matter. She is also an awesome problem solver who gets the job done. Very professional and I couldn't be happier with rate!!

 
 

Mack and Lona W. - NC

Toi is a professional with a wonderful attitude and personality! She went the extra mile to assure our refinance went smoothly. Toi kept us informed almost daily of everything we needed to know during the refinance process. She is like a friend doing a job for a friend. We thank her so much and are going to miss hearing her cheerful voice! We will definitely recommend her to anyone we know who is planning on purchasing or refinancing a home. Toi is a great asset to Reliance First Capital!!

 
 

James K. - TN

Amber and her supervisor provided me with exceptional service. Even with the road blocks that we came across she never gave up. She continued to find a solutions to the problems and work diligently thru those issues to ensure that my loan was processed. She should be a valued member of your organization and should be sought out from within to be placed into position of more responsibility. Amber's ability to reach out to people and help them is by far well above her peers.

 
 

Dominic M. - PA

Daniel was very helpful in every way.

 
 

Tammy G. - LA

Edward, Dianna, and Becky went beyond my expectations in assisting with this refinance.

 
 

Barbara H. - PA

Eric went above and beyond to help close this loan. He found solutions to problems when I was certain there were none. He was exceptional and extraordinary.

 
 

William S. - PA

Eric helped my wife and I with a refi on our duplex. I have one word to describe Eric, "Awesome". Can't wait until we do business again.

 
 

Anita D. - PA

I was delighted to work with both Erin and Amy.

 
 

Michael D. - MN

Frank is the "man"! Very helpful in many ways! But probably owes a ty to a good team also! Thank you all!

 
 

Leslie J. - TX

Gavin deserves a medal for putting up with me during this entire process. I was a "little" emotional at times and Gavin was always patient, professional, and friendly, no matter what was going on at the time! I will sing his praises and your company as well to all I know!

 
 

Joyce F. - PA

Genie is absolutely the BEST!!!. She is very professional and friendly. Always answered questions timely and professional. She even showed up at my closing with a gift. So very thoughtful! I will recommend her to anyone.

 
 

Ronald H. - PA

Genie was such a joy to work with. She always answered her phone with a positive voice. She took time to explain things that were not so clear to me. She made us feel safe and taken care of. Everything worked out right and we couldn't be happier. She is very reliable and hard working. On the day of closing I had to hug her even though, we hadn't officially met in person until that day! She turned a stressful situation into a joyful memory! (as posted on LendingTree.com)

 
 

Jeremy B. - CT

This is our second time working with Greg and he did an amazing job! He gave us as many options of types of loans that he could and explained them all to us and which ones would work in our best interest. The closing process was simple and fast, and Greg stayed in contact with us every step of the way, returning emails and calls promptly when we had questions, and letting us know what was happening during the different stages of the refinancing process. Thanks so much!

 
 

Terry I. - IN

I was extremely happy with the job Reliance First Capital did for my wife and I. My wife and I had several problems during the process and Reliance First Capital was very patient. (as posted on LendingTree.com)

 
 

Raymond Y. - PA

Peter handled my refinance process. He was exceedingly helpful in setting up a program that covered all the issues that my wife and I were facing. Pete always responded to my phone calls/questions in a timely fashion and kept me abreast of what was happening in the process and what was upcoming. He showed great patience in all this as my schedule is quite unusual and I was not always able to keep pace with the necessary steps. I couldn't have hoped for a better, more understanding agent. Thank you, Pete and Thanks Reliance First Capital.

 
 

Ivan G. - CA

Good Afternoon, allow me to introduce myself, my name is Ivan Gutierrez and I’ve been assisted by Phyllis since July 2013. Brief recap, I’m an Army veteran and from the beginning it has been a very bumpy road for my wife and I to refinance our house. It’s safe to say that things became a lot more complicated throughout the whole process before we were able to see the light at the end of the tunnel. Whenever we thought we had left behind any obstacles, new roadblocks would surprise us again and again. I have been a manager for Honda of Santa Monica here in LA for the last 12 years and I can tell you without hesitation that Phyllis is a real professional who went above and beyond my expectations. From the very start, she has been extremely patient with me, explaining in detail the nuts and bolts about the way everything was coming up to the surface. When we didn’t understand something, she would spend the extra time explaining everything in simpler terms so we could understand how thing were unfolding. It didn’t matter what time it was here (California), she was always there with her beautiful personality, ready to assist us with information or answer to questions we might have. I wanted to tell you as a manager, you should consider yourself a very lucky employer to have someone like Phyllis in your team. As a person, I felt like a close relative of mine was helping us out refinancing our loan, someone who really cared about us and the outcome of this challenging objective. As a result, my wife and I can sleep much better now that Phyllis was able to accomplish what she did. You can rest assure, the next time we know someone is in need of refinancing their home loan I will make sure they get Phyllis’ phone number.

 
 

Christine M. - PA

I am retired and had a big mortgage payment with very little hope of refinancing. Shawn gave me hope from the first time I talked with him. He walked me through the whole process and made it so much easier than I thought it would be. I can't thank him enough. A big weight has been lifted from me. (as posted on LendingTree.com)

 
 

Donna J. - SC

Toi was very helpful and educated me on mortgages. [She] talked to me about ways she could help me. She was always courteous and kind. Gave me advice that helped me more than she will ever know. She kept her word. To me, she is an asset to this company and I will definitely send customers her way if I know someone buying or refinancing a home. She told me exactly what was needed and even helped me accomplish it. This lady is awesome.

 
 

Brian R. - AL

Tracy was very professional during this process. As with any endeavor such as this we had a few hiccups along the way, however each time she called with a problem she already had the info, what to do, who to contact, etc. to resolve the situation. She seemed to truly care about Melanie and myself as consumers, not just concerned with her commission. I work with dozens of people weekly who represent various companies. Few show the type service oriented attitude that Tracy has shown my wife and I. She made this a very pleasant experience.

 
 

Albert R. - AL

Miles was most helpful, kind, prompt, courteous, and accurate--a fine professional. Reliance First Capital is doing a great job for its customers.

 
 

Brian M. - SC

Regan was outstanding throughout the whole process. I Really appreciated that.

 
 

Linda S. - SC

This was the most pleasant experience I have ever had with applying for a loan. Sabra made this entire process quick and painless. She represents the company outstandingly. Thank you for such outstanding service.

 
 

Herbert P. - AR

Steven really put us at ease through the whole process and help us with making the right choice for our future. I have no one in mind right now but will recommend your company when the opportunity presents itself.

 
 

Ryan K. - PA

Noelle was just outstanding in all aspects of her job. Her follow-through with everything was superb. I will for sure recommend many of my friends to use her as purchasing a house is very stressful and she alleviated all she could.

 
 

Paul B. - TX

Have Jaye teach all your staff about integrity and customer service. He has these skills perfected.

 
 

Keith R. - NJ

Michael exhibits all traits of a truly professional Mortgage Analyst.

 
 

James G. - OH

I cannot think of anything that would have made my experience better or move smoother.

 
 

Craig G. - OH

It was a pleasure working with Reliance First Capital(as posted on LendingTree.com)

 
 

John H. - PA

Scott has provided the most exceptional service he is indeed an asset to the company. I am very pleased with his service.

 
 

Manuel S. - NJ

Everything went well.

 
 

Gordon S. - TX

Dianne was my Reliance First Capital mortgage analyst. I cannot think of a single thing that she could have possibly done any better! I looked forward to getting her phone calls because she was always positive and caring!

 
 

Vincente C. - PA

Reliance First Capital gave us a lower interest rate and refinanced our mortgage down from 25 years to 15 years. Their mortgage analysts were very professional, courteous and helpful. Thanks Erin, we could not have done it without you. (as posted on LendingTree.com)

 
 

Kimberly O. - NC

I looked into refinancing 2 years ago and got connected with Mitra. I decided to hold off at the time to the economy but I saved Mitra's number in my phone. She was very professional but personable. When I decided to consider it again this year I knew who I would call. She remembered me immediately and even some details of the conversations that we had 2 years ago. She kept me informed throughout the entire process (which was very quick) and was helpful with any questions that arose. I would suggest Reliance First Capital, but especially Mitra Sharifi for you refi needs. Awesome experience!!! (as posted on LendingTree.com)

 
 

Ryan P. - CA

Phyllis made this experience very quick and painless. she was always friendly and upbeat no matter how many times we asked the same questions.

 
 

Annabelle M. - SC

In December of 2012 I applied for a refinance loan and I started working with Mr. Ramsey Peterson. It was a long and difficult road (7 months). Mr. Peterson was an excellent Mortgage Analyst and a blessing to me. I had tried dealing with loan companies in the past and whenever there was even the slightest hurdle they would basically tell me........ Fix it and come see me later. If it was not an easy fill in the blank process they were off and running leaving me fumbling for another company and another process. Mr. Peterson solved every "hitch" we came across and believe me there were many and most were complicated. This gentlemen never once gave up. He went far above " the call of duty. " every question I asked, he answered or went to the trouble of finding the answer regardless of how simple, complicated, or farfetched it may have been. He never once left me hanging or made me in any way feel like I was a burden or a bother. Mr. Peterson always, and I stress always, returned my calls quickly. I never once had to sit around and wait or wonder if he received my call or message. Mr. Peterson always treated me with the up most respect and genuine concern. I can assure you if it were not for all of Mr. Peterson's diligence and help I would not be in the position I am in today. This man truly went out of his way to help solve all the problems that came into play when others had left me over whelmed, frustrated, and confused. This world would be such a better place if there were more like Mr. Peterson. If there is any kind of award or certificate in your company for honoring such a man, Mr. Peterson deserves to be number one on the top of that list. He most certainly represents your company with the highest regard and performance. He gives your company a good name by all means. You should be honored to have him as an employee.

 
 

Stephen S. - WA

Ryan was in contact every step of the way, I felt as if I owned the company and he worked for me, five star company. Just great information all the time, in contact with me all the time, never had to wonder where we were at in the loan process.

 
 

David K. - PA

Steven and Kelly answered all my questions and address any concerns I had-both were very professional and a joy to work with! Thanks, Steve and Kelly!

 
 

James B. - PA

Steven was an exceptional rep throughout our entire loan process. As Steven can attest, our refinance had many challenges and Steven kept working with us until we were able to resolve all our obstacles. We are very appreciative for Steven's help and constant persistence in getting our loan approved! He was there every step of the way with us and never gave up no matter what we encountered. I would certainly recommend Steven to anyone needing special treatment!

 
 

India T. - NC

It was such a pleasure working with Toi! She worked hard to get the loan that fit my needs. I looked forward to talking with her throughout the process. She's a creative thinker - I would recommend her to anyone.

 
 

India T. - NC

I enjoyed working with my loan officer Toi Meade very much. Her creative thinking led to my getting just the right loan for my needs. The rate is great and she even assisted with budget planning to make it do-able and save tens of thousands of dollars in interest over time. Thank you Toi and Reliance First Capital(as posted on LendingTree.com)

 
 

Fred K. - NC

Tracey was my Mortgage Analyst during my load process...excellent person to work with and I felt that she was always looking out for my interest as well as her company's interest. Extremely knowledgeable, courteous and helpful. would highly recommend her to anyone.

 
 

Christopher T. - IN

Bill helped with the refinancing of our home and was very informative. We feel he did an exceptional job.

 
 

Bryan K. - OH

Thank you Kathy for all your hard work. (as posted on LendingTree.com)

 
 

Julie M. - AL

The process was exceptional. I wouldn't change a thing.

 
 

Elizabeth M. - NC

Leslie assisted me through the process and when she did not know the answer she found out and got back to me.

 
 

Michael B. - MD

Maja was great at working with us to make what we wanted work instead of trying to force us into what was easiest. Kept all of her promises and more.

 
 

Patrick W. - PA

It took a lot of work on Marvin's part but he NEVER GAVE UP even after the settlement he was able to get some MORE well needed money back for us that was unexpected. My mom and my wife and I are very grateful for everything Marvin and Alba have done for us. Thank you again Marvin "Superman" Schnoll, Alba, and Annette

 
 

James Q. - NC

Matt contacted us telephonically to say that he could possibly help us save some money and kept in contact with us through the closing process. Vanessa made sure we got all documents in that were needed to go to the Underwriter.

 
 

Michael S. - NC

I cannot praise Michael enough. He went about and beyond assisting my husband and I in processing our application. He asked good questions and listened to our answers. He always responded promptly to our questions and in assisting us in any way he could. He was truly fantastic.

 
 

Joseph T. - ME

Keep up the good work. Every one there did a good job. I'm glad I picked your company. I started with Lisa and then Noelle. The girls did a terrific job. Especially Noelle. She put in a lot of time on this one. Could not ask any one better. Appreciate everything she did for me. Thanks again to all that work out my problem.

 
 

Shirley C. - AL

Tom and all the others were outstanding, very professional. Tom was diligent, informative, high level of expertise, kept me positive and on track. York does whatever he needs to do in order to get the job done. Michael was helpful, informative, and supportive. Carolyn was helpful.

 
 

Frances R. - IN

Phil did an outstanding job of helping me through this process. I am a widow and he made this entire process very comfortable for me and explained things for me very clearly. My husband took care of all of our financial needs and although I can do it myself, Phil was very courteous and attentive to my needs and questions. I will highly recommend him to my friends or family that need to refinance or obtain a mortgage.

 
 

Frances R. - IN

I received outstanding service from Reliance First Capital and especially with my representative Philip K. Moore. He went above and beyond to help me, guide me, answer many questions and more. I couldn't have had a better experience and I am very thankful that my call and mortgage was handled by Phil Moore! Thank you. (as posted on LendingTree.com)

 
 

Derek A. - WY

We are repeat customers to Phyllis and this loan went even more smoothly than the last one! Thanks for everything Phyllis.

 
 

Gregory M. - NC

Robert was very professional and tentative to my family needs and concerns. He turned a bad situation into a good one. He was able to get us back on schedule to close on time.

 
 

Michael R. - PA

Great job!

 
 

Joshua B. - TN

Ruth was exceptional!

 
 

Jay M. - MN

Yana was very professional, she helped us with our credit and made the whole loan very easy, no one has ever helped us as much as Yana we are very thankful.

 
 

Richard A. - OH

Brian kept us well informed and we were able to close our refinance in under 3 weeks. I was very impressed.

 
 

John B. - OH

Carlton was great! Keep up the good work!

 
 

Fred T. - IN

Cindy was great to work with! I have Cindy's card and will give it too anyone looking for a loan. Reliance First Capital is a class act and a joy to work with.

 
 

Adam K. - FL

Sash was great, have already past his name along to a friend.

 
 

Carl B. - NC

It was a great experience.

 
 

Brian T. - CA

York is an asset to Reliance First Capital. He provides exception customer service, accurate information and returns calls very quickly. I have worked with York now twice and I would be happy to work with him again and refer him to my friends.

 
 

Nathaniel W. - AR

York was outstanding. He was instrumental in working every angle of loan I could have ever imagined in effort to get me qualified.

 
 

Michael L. - MI

Steve was my guy....... He did a great job in all areas.

 
 

Michelle S. - LA

Thomas was amazing. He was very comfortable to talk to. I had lots of questions and he was very patient and answered all of them. He kept in touch and let me know how things were going and what I could expect, without being pushy or overbearing. He was very honest in letting me know how each decision I made would affect me. From the first phone call I received from Tom we closed in 23 days!!!! He also helped me work with my insurance company to get a lower rate, saving me $600 a year!!!!!! Best experience ever.

 
 

Krystal C. - NM

This company is awesome, efficient, and hard working. I had so many things going on with my title. Steve and Amy were always working hard to ensure all got cleared and my interest rate was locked in. (as posted on LendingTree.com)

 
 

Marquita D. - CA

Rich and his manger Carla were great. When one was out the other kept me informed and contacted me every day. They both worked hard to complete my loan. They both worked hard to make this loan happen for me where another company did me wrong and took advantage of me. I explained my situation and they made sure I was in the loop of everything and gave me mostly what I wanted.

 
 

Kimberly J. - CT

Paul provided excellent and professional service through the entire process. He was always available and kept me informed through this stressful process.

 
 

Virginia and Scott S. - OH

Sash, Thank you for all your hard work and professionalism. You are a stellar example of excellent customer service! Best of luck to you!

 
 

Rafael Z. - CA

I did not feel comfortable doing a refinance the phone and through the computer, but Sharon exceeded my expectations.

 
 

Robert M. - IN

This was the best experience I have had while refinancing my house, and I have gone thru the mortgage process several times. My rep, Yana, was friendly, knowledgeable and always respectful (not at all pushy like other lenders I have dealt with) throughout the process and I would recommend her to anyone looking to refinance their home. (as posted on LendingTree.com)

 
 

Anita M. - NM

Rose did an outstanding job in helping me with this loan. She was knowledgeable in every aspect and extremely helpful. She walked me through each stage and was super friendly and patient in every way. I want to thank her for being not only a professional but a friend. Hope we stay in contact and get to meet in person someday.

 
 

Lorenza S. - SC

Sabra Lane from Reliance First Capital provided excellent customer service throughout the entire refinancing process. She researched the best program and rates that was best suited for my family’s current situation. In my opinion, Ms. Lane went above and beyond to assist my family in our time of need. Without a doubt, Ms. Lane comes highly recommended. (as posted on LendingTree.com)

 
 

Lindy T. - TN

Shawnee went above and beyond to help me get this loan.

 
 

Roger W. - NC

Walter was very easy to talk with and discuss my financial issue. Sara was just as friendly and helpful as Walter. This process was smooth from the start, with the only exceptions being those timing issues I brought. Walter was patient with me and very informative.

 
 

Pamela and Kevin W. - TN

William did a wonderful job leading us through this process. It can be a little overwhelming, but William was so well organized that he kept everything running smoothly. William did an outstanding job of giving us all the options and helping us determine which was the most beneficial to us. He was a true professional and I will recommend him to others.

 
 

Dixie R. - AL

Amanda was excellent to work with. She was extremely nice and kept in touch throughout the process of obtaining loan.

 
 

Michael H. - NJ

I have never dealt with anyone in any line of customer service or sales that has worked harder at making the customer happy then Bonnie. She is the best!!! I have refinanced a few times over the years and this is the second time I have worked with Reliance First Capital (and in particularly Bonnie Molluso) Reliance First Capital is far and away the best. This time around we closed in a little over 3 weeks. I have never heard of anyone going through a refi that quickly and I believe it is because of the efforts of BONNIE. Thank You!

 
 

Susan A. - WA

Chris always kept me informed about where we were in the process, what to expect long the way, and answered all my many and detailed questions. If I had a question he had not encountered before, he found the answer and got back to me immediately. He is very caring, courteous, professional and attentive. I appreciated knowing I could count on him seeing me through the process. Thanks so much for all the great work.

 
 

Donald M. - WA

Use Chris more often, he did great!

 
 

Earl C. - NM

Chris was the mortgage broker who took over our account at Reliance First Capital. I have read the comments made by other clients of Chris after their loans or refi's were finished and I must say that I agree with all of their comments. We experienced absolute integrity from him. If he told us he would take care of something, it was done. More than that, we felt like at the end of our experience with Reliance that we had gained a new friend, someone that we would like to stay in touch with off and on through our life. We care about Chris and his family. He was thoroughly professional in the work he did for us with our loan. He is honest, reliable and very dedicated to his job and his profession. These are characteristics that are so nice to find in the market today. The real estate business has taken a huge hit in our world today because of the unscrupulous ways business was conducted in the past. To find a company like Reliance First Capital and a mortgage broker in their employ like Chris was very comforting to my husband and I during this process. We are completely pleased with this refi and you should be proud to have Chris Decker on board. Thank you.

 
 

Joanna C. - NC

Regan was very helpful and kept me informed at all times in the process of my loan process. The easiest refinance that I have ever experienced. Thanks Regan.

 
 

Jacob R. - LA

The only problem I had was a low appraisal from incorrect sq. footage. Tom Denton worked hard to make sure the problem was corrected and my appraisal was done properly. None of this was because of Reliance.

 
 

George R. - TN

Trina answered emails and phone calls instantly and if didn't have an answer at the moment she explained she needed to research the question and got back immediately.

 
 

Michael M. - PA

Steve was very professional, spoke in terms I understood, and was very personable. Kelly was easy to speak to, was understanding and provided a high level of customer service.

 
 

Marvin G. - NM

When I first began the process with Reliance First Capital, I assumed it to be the regular back and forth procedures with little expectations of pen-pointing my specific needs. However, to my great surprise, Steve and Kelly were very patient with me and made adjustments time after time to ensure that my specific needs and requests were met.

 
 

Jerred P. - OH

Yana was very informative and quick to answer any questions we had. Good job!

 
 

Stephen O. - CA

Sabra -- there are no words to convey how great she was.

 
 

Robert K. - NC

Very easy to work with. (as posted on LendingTree.com)

 
 

Gary M. - MD

Sandy kept us informed throughout the process with e-mails and phone calls. Very professional.

 
 

Susan F. - LA

Scott [was a] great help, glad I dealt with him!

 
 

Agnes D. - SC

Tavaris was more than patient with me and explained things over and over to me until I clearly understood things.

 
 

Rickey M. - AL

Thomas helped me out. At the time things did not look good, I was happy to have him there.

 
 

Sandra M. - IN

York was friendly, knowledgeable, fun to talk to, and a Prime Example of what any person who works over-the-phone should be!! Great Job, York!!

 
 

Christopher P. - WY

Working with Mickie was awesome! She rocks!

 
 

John G. - NC

Oliver and John [provided] good communication.

 
 

Janet L. - AL

This refinance went as smoothly as possible, considering all the factors to be dealt with. Phil was AWESOME. He far-exceeded our expectations in customer service, knowledge and professionalism. I know no one at this time, but I will certainly recommend Phil and your company for anyone I come in contact with in the future.

 
 

Lois B. - PA

Sabra went above. She is fantastic.

 
 

Scott B. - NJ

Scot was knowledgeable and understood my needs. Scot offered and discussed many options and took the time to explain each one. You don't want to lose Scot he is a great asset to your company.

 
 

Paul K. - PA

It was great to work with such a great guy. Scott was awesome. Always keep us up to date with everything.

 
 

Christopher W. - TN

Sharon was our Mortgage Analyst. She was very kind and friendly and courteous. She was very knowledgeable and very helpful. She went above and beyond to assist our needs.

 
 

David B. - PA

We are grateful. Great job, thank you every one for the loan.

 
 

Patricia C. - AL

York did everything possible to help find a program that would help me the most after the appraiser's error.

 
 

Laureen I. - KY

Susan did a great jog and was not pushy at all, explained every detail and option clearly. Susan is a great asset for your company. She wants to make everyone happy with what they are doing.

 
 

Tristan L. - NC

I highly recommend Robert Cotton at Reliance First Capital to help you with your loan. My fiancé and I recently purchased a home together and we were extremely satisfied with Robert’s assistance. Our situation was somewhat unique because I had never bought a home before but my fiancé had. Robert’s knowledgeable and professional approach helped us both feel comfortable with the loan process despite our different levels of understanding. He made the loan process easy for us. We will absolutely work with Robert again in the future.

 
 

Johnny R. - AL

I would like to thank Tina for the professional and personal help she displayed.

 
 

Noreen H. - PA

Marvin did a great job we processed in 3 weeks with no headaches.

 
 

Aurora N. - FL

Mary kept me informed daily. [She] made the process pleasant and easy as possible a joy to work with.

 
 

Lee L. - LA

Everything went great, from start to finish! If Mike ever makes it to South Louisiana he has a fishing trip on me! (as posted on LendingTree.com)

 
 

Alan R. - SC

After some initial problems and lack of communication Reliance First Capital worked extremely hard and ultimately resolved our concerns that resulted in a good refinancing experience. They worked very hard to prove they are customer oriented. (as posted on LendingTree.com)

 
 

Jerome F. - NC

Nick is extremely personable and knowledgeable and is willing to bend over backwards to get the job done. He is organized, dependable, honest and takes the time to explain things. I have purchased/refinanced many home and I have never met anyone like him. He is absolutely amazing. Due to Nick's incredible service, I will recommend Reliance First Capital to anyone needing this service.

 
 

Richard M. - PA

It could not have been any better! Randy did an excellent job taking care of all our needs! He did an amazing job with our refinance needs! He was on top of everything from the first day I spoke with him! He called me all the time and explained everything step by step in the process it went through. I would definitely recommend him to all my family and friends!! We have done a few refinances in the past and I can honestly say randy was by far the best agent I have dealt with!! He asked about my family and job and was very personable every time we spoke! It was like doing a refinance with one of my family members!!

 
 

Benjamin W. - PA

I recently refinanced, and the process went smoothly, and my processor was very helpful. (as posted on LendingTree.com)

 
 

Brittany W. - NC

Robert was a complete professional throughout our entire loan process.

 
 

Robert C. - AR

I was very pleased with all aspects of this lender's refinancing experience. The lender kept my principal amount the same, lowered my rate by 2 points, and the out of pocket costs were minimal. I have a very hectic schedule, and my loan officer, Yana, was the epitome of professionalism and proficiency. I would recommend her to anyone that is trying to obtain financing. (as posted on LendingTree.com)

 
 

Mark R. - AL

York went over and above to help us get the loan we needed.

 
 

James S. - LA

Adam was extremely helpful, timely, professional, knowledgeable, accurate, and courteous in all aspects of our experiences in refinancing our mortgage. We were so pleased the process was smooth and took a short period of time to complete.

 
 

Freddie B. - NM

Adam did an exceptional job dealing with my refinance.

 
 

Hope L. - NM

Chaka is outstanding and the greatest! Toi kept right on her mission and was very helpful.

 
 

Peter J. - NC

Charles was constantly in touch keeping us informed every step of the way. We never once felt like we were in limbo. He is so personable and knowledgeable and earned our utmost respect. We will highly recommend Charles and Reliance First Capital to anyone we speak to. No one dropped the ball. The refi went thru easily and quickly. Charles helped us over a few hurdles, even going the extra mile to help us find the contacts we needed and where to acquire the necessary forms. Thank you Charles.

 
 

Nathan F. - PA

Hire 100 more Chris clones. Chris was awesome throughout the process. He was courteous, thorough, patient, diligent, and professional. He went above and beyond in every aspect. Chris is SUPERMAN. He leapt tall buildings in this process, again, and again, and again. We were and are 1000% satisfied with Chris and would work with him in a heartbeat.

 
 

Chadwick H. - PA

Mike O'Brien was great to deal with!! No pressure and kept me informed every step of the way. It was almost fun refinancing. (as posted on LendingTree.com)

 
 

Michael F. - PA

Richard is very professional analyst and answered all my questions. If I was to rate Richard it would be a ten.

 
 

Daniel A. - PA

Very pleased thanks, again.

 
 

Robert S. - OR

Veronica was always pleasant and fun to talk to even when I wasn't. I will call her again if I have any financial questions.

 
 

Brian R. - PA

My wife and I just closed on a refinancing through Reliance First Capital. First I would like to say that it was one of the best experiences we have had in this area of business and it was all due to the efforts and professionalism of Vincent Gentile. We tried numerous times to refinance our home and where other companies, including the current mortgage holder, would not help, Vincent assured us he could find a program that would serve us well. He was very patient and listened to our wants and needs and took time to explain every detail of each program. He explained it in terms that we could understand and at times, it felt as if we were the only customer he had due to the efforts he put into our re-financing. His communication was excellent and we never questioned what the next step was or if there would be any surprises. I have to tell you that this refinance will be life changing for our family and it seemed that Vincent was just as excited about the final outcome as we were. He is truly and asset to your organization and I appreciate his efforts throughout the last few months following this through. I will certainly be sharing my experience with friends and family and referring Reliance and Vincent as the business to work with...

 
 

George H. - IN

York was very helpful and listened to our needs in processing our loan, would highly recommend him to anyone I know in need of a loan, thank you York.

 
 

Timothy C. - AL

York was my Mortgage Analyst. Could not say enough good things about York. Extremely competent, knowledgeable and professional. I am in Sr. Management and if I had a need for someone with York's background and experience I would make him an offer. He is a great asset to your organization.

 
 

Kimberli H. - LA

I received a phone call from Robert after completing an online survey regarding the possibility of refinancing our home. Although I was at first a bit skeptical of dealing with someone over the phone for this process, Robert answered all my questions knowledgeably and was able to ease my concerns. The entire process was smooth and fairly simple, and it was a pleasure dealing with [Robert]. All in all my husband and I were pleased with our overall experience in dealing with Reliance First Capital.

 
 

Vincent E. - CT

Sash was excellent. Made the process very smooth.

 
 

Kevey N. - WY

Scott was friendly and personable. Mr. Alexander has very good people skills and makes the experience personable.

 
 

Brian R. - NC

Scott's professionalism, courtesy, patience and attention were exemplary,

 
 

Michael H. - SC

Scott was very professional and personable on each and every contact I had with him. He seemed to go out of his way to help me meet my expectations of the refinance process.

 
 

Jennifer Q. - PA

Yana was very helpful. Available to explain and review documents, answer questions and always quick to respond. Some of the best service I have ever received. I will recommend Yana and her company. (as posted on LendingTree.com)

 
 

Doug S. - PA

 
 

Maxine H. - SC

I was not sure what I was getting into with my refinance when I first started. Mike put me at ease and made the process seem so easy. I would recommend him to anyone who needs mortgage information.

 
 

Dorian P. - AL

Miles Commodore was my mortgage analyst, and he did an exceptional job of informing me of the various options that we could take to refinance our mortgage as well as consolidate some of the debt that we had incurred over the past few years. He was extremely helpful. What I really like about Miles is that he never made me feel bad or ashamed about the financial condition that I found myself in as a result of being laid off for nearly three years and having to relocate to a new state. He took the time to explain questions that I had about our loan process in full detail. There was never a moment when I did not know what to expect or felt uncomfortable talking to Miles about our mortgage loan. He worked really hard to get our loan closed as quickly as possible for us, but ran into some issues that were beyond his control. In spite of that, he made sure that things still flowed smoothly and that we closed in a time manner. MILES COMMODORE is a certainly a FIRST RATE asset to the Reliance First Capital team!! I will definitely recommend him to anyone that I feel would benefit from his outstanding level of service! Currently at this time, I do not know of anyone that I can refer... but I am certainly looking - it's the least that I can do.

 
 

Brittney S. - KY

Regan was absolutely wonderful. After trying to refi with local banks and being turned down, Reliance First Capital was able to help us with our unique situation. The process from beginning to end went great!

 
 

Phillip W. - CA

Shelly's can do attitude and lock for the contract as rates crept up and credits used to allow us to find a payment that met our economic needs. Super work!

 
 

George G. - NC

Jon did great job, very professional, timely and thorough follow up.

 
 

Karen M. - NC

Was a great experience thanks to Jon!

 
 

Janice S. - NC

Richard was exceptional to work with taking the time to explain the different options and the best options for us. He stayed in touch throughout the entire process. Very knowledgeable, courteous, a real people person! We really enjoyed working with him; he made the entire process smooth and easy.

 
 

Scott H. - NC

There were no surprises. It went as [Richard] said it would and he did a great job!

 
 

James H. - NC

Mitra was wonderful. She took the time to explain all our options in a way that was far superior to any other person we have dealt with in an online transaction.

 
 

Michele E. - NC

Ramsey is a superstar. You guys better hold onto him.

 
 

Lisa I. - ME

Steve [was] keeping me updated on the process and jumping in to get information we needed ahead of time. VERY courteous and patient....He needed it with our lives. We still haven't decreased our stress but he decreased our financial stress! Total Kudos! Now to find ANYONE that will want to refinance! OY

 
 

Carren B. - SC

Scott was very kind and very helpful with everything he did for us, we only gave him an A+ because I can’t think of a higher grade.

 
 

Jeffrey P. - TN

William was always available and extremely professional and worked with me to lower my costs when the rate jumped up before we locked in. You should consider David for Management.

 
 

Armand P. - PA

Randy is very motivated and is an asset to Reliance First Capital. When no one else could help our situation, Randy made us feel like there was something and he helped us through. I can't say enough good things about him and will refer him to anyone I know who needs financial help.

 
 

Eric L. - PA

Marvin did an excellent job at keeping us informed and always returned our calls and answered our questions! If I would know someone that needs a loan I would definitely tell them to contact Marvin! We were very pleased at how honest and professional Marvin was. Thanks again!!

 
 

Thomas O. - TN

Shawnee from the start of our first conversation on the phone all the way through the process of the refinance, she was on top off it, keeping in touch with us on anything that was happening.

 
 

Donald S. - KY

Susan was our mortgage analyst and was great to work with from the beginning to closing. She explained everything she sent for us to sign, if we had any questions we could her if she was not in we would leave a message and she would call us back in a timely matter, she went as far as to giving us her cell number and said to call her any if we did not understand something. I don't know if you could ask for a certain person at Reliance First Capital but if you can I would recommend Susan.

 
 

William G. - PA

Tom was awesome through the entire process. Even on the day of closing he gave me his personal phone number in case I had any questions and even answered my calls right away. Great experience.

 
 

Barbara P. - OR

Lisa not only kept us apprised of what was happening, she let us know what to expect next. She was friendly and patient. When we had questions she answered them as quickly as possible. We really felt confident of our decision to follow through with this loan.

 
 

Howard G. - PA

Maja was truly a pleasure to work with. I'm not very easy to please and I told her that upfront. Maja made this process very comfortable for me and I will definitely refer her to anyone I know who has refinancing on their agenda.

 
 

Alphonso J. - PA

Marvin is fantastic! Initially the loan was to be with my wife and I, but after her sudden and unexpected passing, Marvin, while expressing sincerest condolences, continued to work professionally and tirelessly with me to help turn a heartbreaking situation into something that ended positively. I know my late wife is pleased and smiling on and applauding his great service.

 
 

Marc W. - ME

I can't think of one! So very pleased with how everything went and turned out. Matthew was with me every step of the way. Constantly checking in and keeping me updated. Always replied to my calls and emails right away. Worked very hard to help me and my family. He is a treasure!!

 
 

Virginia E. - NC

My experience was very pleasant and process was done quickly. Mike was very courteous, knowledgeable and professional.

 
 

Johnny H. - LA

Robert was the best analyst we could have hoped for. Professionally courteous along each step of the process, Robert provided more than he promised, by bringing in our interest rate lower than initially stated.

 
 

Marshall M. - MD

Sandra was amazing, I would definitely recommend her to family and friends.

 
 

Dennis P. - PA

Richard was professional and courteous. Richard was very easy to work with and keep us informed during the loan process.

 
 

William S. - NC

Walter was our mortgage analyst. He has exceptional "people skills" and is very knowledgeable. He was extremely helpful to us!

 
 

Angela S. - AL

Tina was helpful, friendly and always answered the questions that I had. She did an excellent job and I would recommend her to anyone. I would also be willing to work with her again.

 
 

Derek P. - PA

Vincent closed my re-fi, when no one else could!!!! Excellent service.

 
 

Amber S. - AL

York was outstanding!

 
 

Joanne H. - PA

Paul was very helpful, patience, friendly and overall wonderful to work with.

 
 

John L. - AL

Phillip Bernier [contacted] me almost every other day with updates and with what I needed to do next. We got the thing closed in about three weeks! Also, he put up with my lame baseball metaphors pretty well.

 
 

Georgine B. - NC

Regan was always very responsive and followed up on everything.

 
 

Michael M. - SC

Scott did an excellent job.

 
 

Joseph M. - AL

Excellent services rendered by Sharon Lucas. (as posted on LendingTree.com)

 
 

Randy M. - TN

Shawnee was great and very thorough! She was both professional and personable. She is a great representative of your company.

 
 

Benny G. - IN

Steve Gouveia showed great professionalism and treated us like family during the loan process. Good man!!

 
 

Marvin C. - SC

Thomas was unbelievably honest, up-front, reliable, and timely with all communications. I chose Reliance First Capital to service my refinance mortgage simply because of him. I was extremely pleased with his knowledge and personalized service.

 
 

Thomas N. - OH

Tim made my husband and I feel confident about our decision about refinancing.

 
 

Farha R. - CA

Tina was VERY persistent, diligent, and concern about getting the job done. She was also caring and compassionate about meeting our needs. I have financed several houses several times over the years, but never had an agent with the take charge attitude, and we have something that will work for you as Tina. Even if the loan had not funded, the experience was wonderful with Tina, and will not think twice about recommending her or your company to anyone looking to refinance. Thank you Tina for your efforts and energy!!!

 
 

Carl L. - MD

Thanks to our Analysts this was a very well planned and organized joint adventure. Veronica took pride in helping us.

 
 

Ronald P. - PA

Michael's manager was also informative and professional.

 
 

Penny H. - TN

Regan was all the above and more, I enjoyed working with him very much, he is truly a professional.

 
 

Amy M. - AL

Renee was awesome! She is a great representative of Reliance First Capital!

 
 

Kenneth R. - SC

Robert followed through from restarting my process (which I let bog down) to completion.

 
 

Kathy M. - NC

Thank you Ruth, I appreciate your help and kindness.

 
 

Allen B. - OH

John provided service far and above my expectations.

 
 

Marilyn D. - OH

I was skeptical at first, just using a company over the internet! But Ken (Mortgage Analyst) and his manager Matt were great, and didn't give up when the appraisal came back low (which isn't their fault). They still worked with me and got me a loan I can live with.

 
 

Kevin P. - NJ

My loan was not the easiest process but not because of anything on RFC's part. I dropped another lender for lack of communication prior to going with RFC. My Mortgage Analyst, Scott Van Iden, communicated and walked me through every step of the way...even the difficult communications...which was avoided by the last company I worked with. I don’t believe I would have remained as confident with another lender. When I hung up the phone with Scott I had full confidence that things were moving along. I would tell my friends and family to use RFC for new loans or refinancing. (as posted on LendingTree.com)

 
 

Margaret S. - PA

Reliance First Capital made the refinance of our home so stress free, I will recommend them to all my friends. Terrance Walton was the best - kept us informed at all times and was so pleasant to work with. Having the closing at our home was great and the closing agent was very pleasant. Thanks for a job well done! (as posted on LendingTree.com)

 
 

Edward G. - NM

Thomas is awesome at what he does. From the very first phone conversation, through the final closing, he was informative. Thomas was always letting me know what was going on, what was needed of me and what the next steps were. Tom is an asset to this company!

 
 

Pamela N. - AL

Gary went above and beyond to help us refinance our home. He was at all times professional and willing to work with us.

 
 

Robert K. - OH

John did a great job through the whole process!

 
 

Pamela A. - TN

Joseph covered all the bases and made the refinance as smooth as he possibly could. He is very knowledgeable and responsive to any and all questions we had for him. Thank you very much!!!

 
 

Forrie E. - ME

Lisa did a very very good job on this refi with me, she should get a raise for all the stuff she had to go through.... (as posted on LendingTree.com)

 
 

Daniel D. - NC

Joseph is a top notch Mortgage Analyst that went above and beyond what 6 or more other mortgage providers would not do. Joseph is a very professional employee and Reliance First Capital should be proud of him as their employee.

 
 

Michael P. - OH

Joe was very professional. We had a few stumbling blocks that were unexpected, and Joe was very helpful through the entire process.

 
 

Peggy L. - MD

Kevin kept me informed almost daily as to how things were going. He was most helpful and still pleasant when I complained about some of the ridiculous things the underwriters were asking for, after I have sent them tons of documents.

 
 

Barry B. - AL

[Najuma] did an outstanding and professional job. She was really friendly easy to talk to and answered all my questions honestly. I would recommend her to anyone needing a refinance!

 
 

Bryan G. - KY

Working with Reliance First Capital was a great experience. The loan specialist was attentive to our needs and was prompt when responding back to my questions. Would definitely recommend them to all my friends and family. (as posted on LendingTree.com)

 
 

Maria N. - OH

Before I decided to do any business with Reliance First Capital, I researched both Reliance, and Ryan. The reviews were very good. I appreciate that my experience also lived up to an overall terrific experience. Making the decision was more difficult for me because I thought it would have been much more aggravating, Ryan knew of my situation, and just took charge. The whole process went about as smooth as I dreamed. Thank you Ryan.

 
 

Kaye G. - SC

Thank you so much for helping me when you really didn't have to. You could have said "Thank You" and hung up. I won't forget that and I will refer you to all of my friends as well as my Facebook group. Thank you again.

 
 

Danny O. - AL

I had not intended to refinance just yet, when I started this process I was "just looking". I had a couple of other companies to call but I was not comfortable with them and then Thomas called and talked to me and I felt like I needed to continue the process further. The mortgage I had done 5 years ago was a 30 year at 10.25%, YES, 10.25%. I had been unemployed for 1 year and we were struggling trying to keep up. Then it was time to pay the taxes and home insurance, these items were not escrowed into my whopping $1100 a month note. Thomas worked really hard to find a program to help us. We now have a 3% rate for 15 years and we now have an $1100 a month note that is escrowed. Thomas has helped me stay in the home my parents built and left to me. I can't say "Thank You" load enough, but I will pray God's blessings on him and all those who have helped make this happen. I am pretty sure you all have wings. THANK YOU!!!!

 
 

Jackie A. - AL

Robert was great to work with.

 
 

Amy H. - PA

Steve is awesome!

 
 

Thomas F. - NC

A lot of paperwork but that is with any refi. But they made it happen so that is what counts. So if you don't think you can refi give them a chance they can probable help you out. (as posted on LendingTree.com)

 
 

Anthony V. - TN

Sharon kept my wife and I in the loop at all times.

 
 

Dwaine S. - LA

Thomas was exceptional!

 
 

Charles H. - NH

Daniel walked me through the whole process with ease and Honesty. [Michael and Daniel] found the best option for me. It was finally nice to deal with some HONEST people,Instead of the usually car sales person type. Thank-You.

 
 

Michael W. - MD

I can not say enough good things about David Singer. It was a challenge to refinance my existing 1st and 2nd, until I contacted Lending Tree and was then contacted by David Singer. He made the entire process as simple as could be. He returned calls promptly, which compared to others I have dealt with, was a very welcome surprise. I would whole heart-itly recommend David Singer to anyone. (as posted on LendingTree.com)

 
 

Jay C. - KY

Reliance First Capital's advisor was always in comunications with me to ensure that my finacial needs were in tune with what the refinance specification included. He was there to answer all of my questions about the refinance process even after regular business hours on several occasions. When some issues arose, Ed was there to make sure that I understood what the changes were and what the benefit or downfall was going to be. I will recommend Reliance First Capital and Ed to any of my friends that are looking to refinance their homes. (as posted on LendingTree.com)

 
 

Roberta B. - PA

Gregory was there from start to finish. He thoroughly explained the process and made it a breeze!

 
 

Brittany R. - PA

Issa was fantastic through out the entire loan process. Very informative and helpful.

 
 

Steven B. - NC

Less than 3 weeks from contact to closing which was great even though the VA streamline process didn't work as planned for our neighborhood. A pleasure to work with. (as posted on LendingTree.com)

 
 

Todd Y. - MD

Overall good experience. Responsive, answered questions, presented option that worked perfectly for my situation. Could have done a better job following up once papers were in underwriting. (as posted on LendingTree.com)

 
 

Danielle F. - MD

Bonnie was exceptional! We had some issues with a 2nd mortgage pay off and the title company and even through all that she had incredible customer service and professionalism. Thank you Bonnie!

 
 

Barbara K. - PA

Gary was very professional, I will tell all my friends about [Gary] and Reliance First Capital. Thank you again.

 
 

Hortense P. - PA

Issa was very polite and pleasant to talk to, he worked with me to see that I was getting everything that I asked for. He kept me informed with each aspect of my loan.

 
 

Eric O. - Oh

The primary reason I talked with [Reliance First Capital] was that when they called their company name came up on caller ID. None of the other companies identified themselves through caller ID. I know that this is minor point, but I do not talk to anyone unless I know who I am talking with. They were prompt, friendly and followed up. Very easy to deal with.

 
 

Jamie R. - AR

Yana was always quick to answer all questions and was very courteous. Very helpful throughout loan process. Thanks for a having people that are NICE.

 
 

Edward B. - MD

I never got the opportunity to explore my refinance options with this lender, since the loan agent that reached out to me was not at all sensitive to the fact that I might need some time to consider all of the lenders who responded to my inquiry. Just 2 days after I submitted my inquiry, he left me a voicemail with an ultimatum that if I didn't call him back by 3:00 a.m. the following business day, he would not only never contact me again, but he would also decline my inquiry permanantly. That tactic made it easy for me to decide that this was not the lender for me. (as posted on LendingTree.com)

 
 

Billy T. - NM

York was outstanding! He kept me in the loop even calling to give me updates on my loan while he was home sick. What an asset to your company. At present I can’t think of anyone looking to buy or refinance, but rest assured if I do, Reliance First Capital and York will be the one I recommend.

 
 

Billy T. - NM

Having dealt with a few mortgage lenders over the years, I have to say that Reliance First Capital and especially York Moore were beyond reproach and second to none in handling my refinance. Things went so smooth it was unbelievable. I was kept up to date on the process of my loan throughout. The few questions I did have were answered. All I can say is Mr. Moore went out of his way to assist me in this process. The rates were reasonable and customer service was outstanding. I am very critical and hardly ever recommend, but if you want to get a new mortgage or a refinance I highly recommend York Moore and Reliance!
 
 (as posted on LendingTree.com)

 
 

Abi J. - AL

Thank you Zachary. It has truly been a pleasure working with you. You are a really awesome person. Thank you again for the relentless patience and humility you have shown over so many months.

 
 

Ralph N. - PA

I was always able to reach Greg even during off business hours. He was very courteous and helpful!

 
 

Roger F. - OH

We dealt with James Chapman throughout the whole process of refinancing. He was very informed and was quite pleasant to deal with. We hopefully became friends while the process was going on. It was done in a precise and efficient manner. With us being in another state while doing this there was quite a lot of emails and faxes but we got it done with Jim's help. Thank you! (as posted on LendingTree.com)

 
 

Julie W. - SC

Walter was phenomenal throughout the entire process of our refinance. He was professional, courteous, responsive and knowledgeable every step of the way. We have been through the refi process several times and Walter exhibits the highest standards of customer service we have ever experienced. We encountered a couple of issues and Walter was able to help us successfully work through them. He was prompt in providing updates, even before we had an opportunity to ask. It was a pleasure doing business with Walter and Reliance First Capital and we would highly recommend Walter and Reliance First Capital to anyone for their mortgage needs.

 
 

Linda A. - NM

York was more than just my mortgage analyst....he became a friend to me as well. His advice on the entire transaction along with his knowledge was always on my behalf. He knew my financial situation was quite complex but he believed in me and gave me the hope and encouragement I needed from the very first. I admit I didn't even want to speak with him about a refi when he first called, but his voice was quite charismatic along with such an understanding tone not often heard in phone calls such as this. I've tried for over a year or so to refinance only to be unqualified for some reason or another. York has a special gift I felt which drew me to listen rather than to say, "I'm not interested". York is a man wanting to help his fellow-man, (clients). He is knowledgeable, encouraging, polite, sincere, friendly and most respectful. I consider myself more than blessed for his help and understanding of the financial situation I was in, but those days are gone and all because of York Moore! I commend him for 'going that extra mile' on my behalf. He believed in me and did everything within his power to refinance my home. Hooray for York and hooray for me! I will certainly recommend him to family and/or friends.

 
 

Peter R. - PA

Christopher provided excellent customer service and was able to address all my questions and concerns. My refinance was a difficult one to go through due to extenuating circumstances, but Chris stayed vigilant and stuck with me through the entire process.

 
 

Michael W. - MD

Just keep doing things the way you are currently.

 
 

Jesus F. - NC

I am very satisfied with the service. I was a bit doubtful at the beginning, but Greg Adams made a very good job walking me thru the whole process. (as posted on LendingTree.com)

 
 

Charles B. - CT

Joe was our representative from the start. He was forthright and understanding of our needs and knowledgeable in what he conveyed to us. He is definitely a credit to your organization! Our biggest surprise was how quickly we closed on the refinancing --- less than thirty days from start to finish, and this being a VA loan.

 
 

Bradford W. - TN

I enjoyed doing business with Reliance First Capital. My Loan Officer, Justin, at Reliance First Capital, was very honest and informative about the whole refinance process. He was available when I had questions, and made sure the whole process from credit check to closing went quickly and smoothly. Thanks for making what seems like an intimidating task get completed so quickly and easily. (as posted on LendingTree.com)

 
 

Jimmy M. - TN

Kevin was patient, understanding, and helpful. We are very hard folks to get a hold of, never at home. He followed up on any question we had (fully).

 
 

Arthur H. - PA

Sandra was a pleasure to work with, and went above and beyond the call of duty. I know this because I work in sales and I know it when I see it. I also know that I can be a pain in the rear. And she always answered my calls and questions with "a smile in her voice".

 
 

Patricia S. - NJ

Scot was GREAT every step of the loan process, he keep us informed and was always explaining what was going on. Scot really worked on our loan as it went and had many revisions done. Yet Scot was always there for me and quickly answered any and all questions, Scot was the best.

 
 

Donna B. - NC

We had a great experience we have had with working with Reliance. We inquired via Lending Tree and received emails and voicemails from five different companies. It was very clear to my husband and me that we wanted to work with Reliance. He was the only one of the five that encouraged us to call him so he could find out more about us and our situation and then determine the best product to meet our needs. This was exactly what we wanted. I just want to tell you that both my husband and I have enjoyed working with them so much and nothing could have made the experience better than what it was. (as posted on LendingTree.com)

 
 

Kelly W. - AL

Working with Renee Armstrong with Reliance First Capital was a great experience. Everything went as described and in a timely manner. I would definitely recommend her and Reliance First Capital(as posted on LendingTree.com)

 
 

Duncan W. - ME

Had a good experience with Reliance First Capital. Ryan Kearney was easy to work with, knowledgeable and very personable. Up front with all the info, nothing hidden. Easy to deal with. (as posted on LendingTree.com)

 
 

Beth H. - PA

We just closed this morning on our refi loan, and I just wanted to take a moment to say our overall experience with Sandy was great. Sandy, as far as I'm concerned went above and beyond for us, and that I wanted to acknowledge. She insists that she didn't, however I work in sales and customer service and I know above and beyond when I see it. At this time I do not know anyone else interested in refinancing, however I will be sure to keep her card and number handy. Thank you again and I hope you have a great day.

 
 

Amy S. - PA

Scott Van Iden was excellent! He worked with us, and kept us well informed during the whole process. I have recommended him to my friends. He is a true professional who added a personal touch that I really appreciated.

 
 

Raymond W. - NC

Walter kept me updated and informed during the loan process. Sara was available and gave me answers to questions during the closing that I needed.

 
 

Dorothy P. - AR

York was "Awesome." He did everything right. York has set the standards of Excellence that far exceeds any Mortgage Company Analyst that I have ever done business with. He has "set the Bar." More people should pattern themselves after him. He knows and loves his job. He does it well!!! York was an exceptional analyst that provided accurate and precise information every time. Very polite, hardworking and professional. He is a great asset to your company. This was very stressful for me until I met him. He reassured me and my family everything was going to be okay. And he lived up to his words. He closed my loan in 10 days or less. Now, that's dedication and commitment to his customers and company. He is the GREATEST!!!! He made this experience stress free. And he proved that he loves helping people live a better life!!!

 
 

April D. - ME

Anthony went over and above helping us through the whole process. Never gave up!!! And made it happen. Thanks Anthony!!

 
 

Charles G. - AL

Chaka was extremely helpful throughout the entire home refinance process.

 
 

Thomas P. - TN

Andy finished the loan process in a very professional manner.

 
 

David C. - WY

Frank so awesome, explained everything very well and is a genuine nice guy! They made it so simple to do and lowered our payment over 200.00 a month. They were great with working with our crazy schedule. Our overall experience was very positive! (as posted on LendingTree.com)

 
 

Andrew W. - PA

Gardner was the BEST!!

 
 

Brian H. - OH

Chad should be put in for a recognition award for his service to VA loan eligible personnel. Not only did he express gratitude for my active duty service and work around my military schedule; more importantly, he lives out that respect in the caring of his deployed neighbor's family. It was wonderful to get updates from Chad on how his own neighbor was doing and what they were doing to prepare for his home coming. As someone who has returned from three tours in Afghanistan and another in Iraq, I can't tell you how much that means to me. Seriously, he deserves recognition for his hard work and servant attitude. If you don't give out cheesy plaques, I'm sure he will settle for cold hard cash!

 
 

Ferrin B. - AL

Chaka went above and beyond and was very courteous.

 
 

Michael J. - TN

Marcia worked her tail off for me. She made this entire process a pleasure. Hang on to that one she is a true excellent customer service provider and an unparalleled hard worker. Thanks Marcia!

 
 

Jack T. - CT

I enjoyed working with your company and Beth, she was very good and helpful in getting everything done and answering any questions.

 
 

Celeste V. - PA

Felicia called me day or night to accommodate my schedule. I felt the process was geared for my needs and not to just close on another mortgage.

 
 

Charles H. - PA

My wife and I are grateful to you, Gary, for helping us through the loan process. I will surely tell other people about you.

 
 

Latika J. - PA

Jonathan was very attentive and very helpful. My father died during the process and he acknowledge it and had very kind words of sympathy.

 
 

Timothy D. - NH

Rhiannon was an AWESOME Mortgage Analyst - communicated with me at all aspects of the loan process. Didn't hesitate to let me know if she needed additional information or had questions. Very Very Pleased!!!! Rhiannon did a tremendous job working with us on our refinancing. She kept us informed of all the steps and made the process very easy. We are thrilled to have worked with Rhiannon, she certainly made us feel comfortable and welcomed at Reliance First Capital.

 
 

Ken W. - AL

Rose, thank you so much for your caring attitude..

 
 

John C. - IN

York ROCKED!!

 
 

Susan L. - PA

Randy was extremely responsive and always called and returned calls when he had said he would. Unparalleled customer service, which is rare these days.

 
 

Dwayne S. - AL

Renee was very personable and made me feel comfortable and more at ease from the beginning when I had about 15 different companies pushing for our business. She did a great job explaining everything to me as I was unsure of most logistics concerning a re-finance. She has a wonderful bubbly personality.

 
 

Mitchell T. - PA

Richard provided us with the info we needed and was very patient with us while we decided on what was best for our situation. He kept a very good communication line going during the long process of decision making.

 
 

Derek A. - WY

Phyllis Zanichkowsky with Reliance First Capital was great to work with. She answered questions quickly and the process was great. Highly recommend Phyllis! (as posted on LendingTree.com)

 
 

Paul S. - PA

Daphne was our analyst, and was very helpful throughout the entire process. While nearly every other company I spoke with was unwilling to try to find us a loan program that worked (due to FHA PMI rules changes), Daphne immediately indicated that she thought she could still help us and worked to find us a solution.

 
 

John J. - NM

Ed assisted me in customizing a refinancing plan that had a very unusual amortization (21 years!), and I greatly appreciated that flexibility to suit my needs. Thank you, Ed and Reliance First Capital.

 
 

Derek A. - WY

Phyllis kept me informed during the whole process. She also gave many options to choose from during the refinance. It was our best refinance experience that we have had.

 
 

Alice M. - OH

Closing took a long time. They requested additional information numerous times. I had to pay a late fee for 1 month of our old mortgage because of the closing taking so long. Our mortgage analyst Tom Hanft was great. He explained everything and was accommodating.

 
 

Carol M. - NC

Walter is and would be an asset to any mortgage company, Reliance First Capital is fortunate to have Walter on staff. Thank you Walt and Reliance First Capital for everything. It was a pleasure doing business with you. For helping me secure the refi. It was great.

 
 

Thomas B. - MD

Amy provided amazing service! Walking us through every step of the way with tremendous support, humor and true professional spirit.

 
 

Christopher P. - PA

We are very happy with Reliance First Capital. Chris Decker was very up front with us...told us what we would need, what to expect. There were no surprises. He told us he would keep us updated and he did. Always called when he said and returned calls right away. Very happy and would recommend them to others. (as posted on LendingTree.com)

 
 

Anne B. - SC

I recently refinanced my home using Reliance First Capital. It was the easiest transaction I have ever done. The staff at Reliance First Capital are First Class, Courteous, and are with you every day through the process. I highly recommend them for your mortgage needs!!! (as posted on LendingTree.com)

 
 

Meredith M. - PA

Rhiannon was great! She answered my questions promptly and in a way I could understand easily.

 
 

Andrew H. - CA

Phyllis kept me informed during the entire loan process and helped me to close my loan in less than a month.

 
 

John H. - IN

Bonnie was very professional and made us feel at ease during the whole process.

 
 

Carol Z. - PA

Kathy, my Mortgage Analyst, refinanced both my houses. I would recommend her to everyone I know. Exceeded all my expectations!

 
 

Brittany B. - PA

Maja used the title company I chose and no matter how difficult getting them approved became, she was nothing but nice and patient. She gave me timelines and the best financial options for me, even locked in a great rate! Her manager, Brian, ensured my loan closed before the New Year started. My friends and family are all current home owners, but if they weren't, I would not hesitate to recommend them all!

 
 

Frank D. - PA

Jacob made sure we were well informed during his short vacation. A very positive professional person.

 
 

Rose D. - NM

Miles provided excellent service while processing the refinancing of my home, he was diligent and I was very impressed with the service through the entire process.

 
 

Anne B. - SC

Gregory was my loan analyst and he was the most professional, gentlemanly, and expert at his position that I have ever had the pleasure of dealing with. Reliance First Capital is truly a Class Act company and should be extremely proud of the way they do business. I have referred several of my friends to Reliance First Capital and gave them the number.

 
 

Thomas H. - MD

Reliance ended up being our choice for the package on our refi. Worked very quickly (closed less than 45 days after the FIRST conversation we had with them) and provided us with an excellent rate. I would highly recommend working with them for any of your financing needs. Props to Mike for his personal touch.  (as posted on LendingTree.com)

 
 

William K. - PA

Dan, even when he was not at work, would kept me informed

 
 

Robert H. - PA

Amy [is] an amazing person that does not hesitate to go above and beyond her duties.

 
 

Scott C. - PA

Gary did an outstanding job of explaining our options and educating me throughout the process. His proactive style and clear explanation was our deciding factor to choose Reliance First Capital. I will be sure to recommend him to colleagues and friends.

 
 

Karen T. - MD

Ken was exceptional in every aspect of our loan processing. It was a long hard road and because of his hard work and dedication, we were able to finalize our loan and go to closing in December 2012. I would definitely recommend Ken to anyone that I know who needs to refinance.

 
 

Bradley B. - MD

Ed handled our loan and everything was done exceptionally well. I wouldn't hesitate to call him for our next loan.

 
 

Jason G. - ME

Steve did a great job. You’re lucky to have him.

 
 

Joyce S. - NM

Michael was exceptional. He spent the time listening to our requests and requirements, always followed up with a phone call or several and we feel he did the absolute best for our refinance. We would certainly recommend Reliance First Capital and Michael.  (as posted on LendingTree.com)

 
 

Michael C. - OH

The whole process took about two weeks. Pretty smooth overall. James was a true professional and kept me informed along the way. If I had any questions I would either call or email, and usually had an answer within the hour.  (as posted on LendingTree.com)

 
 

Leslie L. - TN

Amanda is a complete professional, but also warm, courteous and, friendly.

 
 

Catherine F. - MD

Ed walked me through the loan process. This made things easier for me.

 
 

Marty W. - TN

Amanda was exceptional during the loan process. She was very professional and was always prompt in her response. I will definitely recommend Amanda to my friends and associates looking to purchase or refinance a home.

 
 

Ronald L. - OH

Great experience!!

 
 

Benjamin J. - NC

Walter did an exceptional job keeping us informed about what was going on with the process. He was very personable and always available for questions. I will be recommending Reliance First Capital to all of my friends and coworkers thanks to the excellent service Walter provided. Two coworkers started the process of refinancing their mortgage well before me but my loan was closed way ahead of theirs - even with additional complications. Walter took time out during his personal time to update me on the status of my paperwork and made me feel very comfortable about my decision to refinance. Excellent job!

 
 

William G. - NH

Jackie is a great asset to your team - very professional and kind.

 
 

Carla J. - PA

Daniel was our analyst and was fantastic to work with....he was personable, professional and extremely knowledgeable. He answered all of questions with confidence.

 
 

Brett R. - OH

Mike was great to work with. I actually was researching several opportunities to refinance when I inquired of Reliance First Capital. Mike called me back at a time when I said I would be closer to ready. He never pushed or prodded. He simply said if you need anything or have any questions just let me know. I will be glad to help you. I appreciate his entire demeanor, professionalism and assistance.

 
 

Denise B. - MD

Sabra was the reason why I chose to re-finance through Reliance First Capital. She was very helpful and guided me in the process of refinancing. She definitely went above and beyond always trying to answer all questions and explain the details. Thank you Sabra and have a Happy Holiday Season!

 
 

Charlezetta E. - IN

James was very, very, very helpful to me. He is a man who really exceeded my expectations. I will never forget this man, ever!! My GOD bless your company. I will call Reliance First Capital in the future if I need to again. Thank You All very much.

 
 

Corliss R. - NC

Cherard walked us through the entire process and we can't begin to express how pleased we were with him. He went above and beyond in communicating with us. Having been through the mortgaging process a few times before, we have never been more pleased with the personal attention we received. We were referred by our daughter and have already recommended other family members.

 
 

Michael Z. - PA

Steve was great!!

 
 

John S. - PA

Anthony handled our loan process in a timely and professional manner and explained the VA Loan step by step. Thank you.

 
 

Marylyn B. - PA

Christopher was incredible at his job. Always kept us informed, promptly returned all phone calls, kept in touch through the entire process. Courteous as well.

 
 

Linda T. - NC

Marcia is an excellent employee. She seemed to me to be more of a close friend than an employee of Reliance First Capital. Exceptionally wonderful person.

 
 

Joseph H. - PA

Gary was excellent. Very knowledgeable and exceeded our expectations in terms of service.

 
 

Kelly M. - PA

You have one of the best loan officers in the business! Jon was a pleasure to work with during my recent home mortgage refinancing. His friendly, calm demeanor most definitely put me at ease and made the process not seem so scary! I was extremely impressed with how quickly and smoothly the process from start to finish went, it only took a month. A friend of mine that used another bank had to wait almost five months! Jon's communication was top notch, he would never hesitate to call me at anytime, even just for an update. Thank you Reliance First Capital for having someone like Jon in your company. I have already referred my friend to Jon and will continue to do so. I cannot say enough wonderful things about Jon and Reliance First Capital!

 
 

Chester S. - NC

Joseph was wonderful His professionalism was exceptional. At this moment I don't have a referral but I certainly will refer Reliance First Capital and Joseph when the opportunity arises.

 
 

Michael L. - PA

Felicia was very professional yet personal, she communicated thoroughly every step of the way in a manner that I could understand, she was always available for any questions

 
 

Charles D. - PA

Michael Shea bent over backwards sometimes to solve any problem that might have tried to hinder the process, and Michael did well. In the NAVY we honor Michael with a B.Z. BRAVO ZULU Job Well Done

 
 

Bruce W. - PA

I was very please to have chosen Reliance. Chad Moore was on top of everything during the entire process. I did however expect it to go somewhat faster. Not the fault of Reliance or Chad though. It was Hurricane Sandy who delayed my closing date. My closing cost came in $200. more then expected. But all in all I would recommend Reliance to anyone. (as posted on LendingTree.com)

 
 

Kendall D. - AL

Tom kept me informed on everything that needed to be done so that we closed in a very short time. We were amazed at how quickly the process moved to completion.

 
 

Timothy S. - OH

Daphne was super during the entire process.

 
 

Daniel J. - PA

Chris kept in contact and kept me informed throughout the entire process which he choreographed professionally and expertly.

 
 

Stephen D. - NH

Jim was exceptional. This was the smoothest closing I've ever done and Jim kept me informed the entire time. The process went cleanly and Jim helped me get a loan that best fit my needs. Thank you.

 
 

Shannon A. - NC

Rick was outstanding through the whole process. My knowledge was very limited but he was always patient with me while explaining my options. Rick was always available during the process and his responses to any questions were immediate. I would highly recommend Rick to anyone trying to go through the same processes I just completed.

 
 

Ronald B. - NC

Mitra was exceptional is every aspect. She was without a doubt the reason that I chose Reliance First Capital.

 
 

Steve H. - AR

Brendhan,
 
We got the right check, signed all of the docs and I think everything went smoothly. Once again thanks so much for helping us through this process. I will be happy to refer anyone looking to refinance to you as your customer service was top notch! I hope that you have a wonderful holiday season with your friends and family. Hopefully I will get back to Northern Ohio one of these days; I would like to take my kids to see where their dad grew up.

 
 

Mattie H. - AL

Renee was wonderful, she kept me up to date with everything throughout the process and answered and explained everything very detailed with the loan process.

 
 

Kenneth L. - NH

Tim always kept in contact with both loans.
 
201 Old Country Road, Suite 205, Melville, NY 11747, 866-735-9004, info@reliancefirstcapital.com
11605 North Community House Rd., Suite 200, Charlotte, NC 28277, 866-970-1550
6150 Oak Tree Blvd., Bldg. #2, Suite 175, Independence, OH 44131, 877-281-9779
1777 Sentry Park West, Gwynedd Hall, Suite 201, Blue Bell, PA 19422, 866-220-9916
425 Holiday Drive, Suite 200, Pittsburgh, PA 15220, 877-735-3545
5700 Tennyson Pkwy, Suite 180, Plano, TX 75024 855-747-8949
840 Crescent Centre Drive, Suite 350, Franklin, TN 37067, 888-751-0230