What other are saying about Reliance First Capital

 

Jose N. - MA

A true example of a great work ethics. Stephen is a true gentleman! Great great person! Showed genuine interest in my application! I'm extremely satisfied with how the process went! I highly recommend him! Will definitely work with him again!!! Thank you sooo much!!

 
 

Madeline S. - NY

Donna and Carolyn have been one of the most consistent, professional, and highly effective and respected lenders I have ever worked with. She is direct and honest but most important very knowledgeable about what she does. She's amazing and I'm glad I had the opportunity and chance to work with her and cuddles to her and magnificent team, thanks 🙏

 
 

Lauren Y. - NY

Alyssa was my analyst and walked me through every step of the process. Not only was she knowledgeable and capable, but she was very nice, courteous and made me feel very comfortable. I wish EVERY business dealing I have was as pleasant as my interactions with Alyssa! The process was all very simple and seamless. Thank you to Alyssa and the other representatives who assisted and guided me through this process!

 
 

David S. - NC

Cassandra was the first to call. She is efficient, very chirpy and knowledgeable. The energy was a little off-putting at first but learned to love her.

 
 

Van S. - MI

Great experience. A very complete, fast, and professional experience. Nicholas is very thorough and pleasant to work with. I can't say enough great things about him. What a gentleman!

 
 

Tom A. - GA

You can rely on Corey at Reliance First Capital. In this world we live in today, where trust is questionable and honesty is rare, I have found one who gained my confidence in a few hours and proved his worth in a few days. I sincerely recommend Mr. Corey Gavin Forsberg for all of your financial needs. I found Corey to be helpful, knowledgeable, kind, relatable, and highly skilled in listening. Corey was always available to address any of my concerns and was easy to contact whenever I had any questions. Corey was a stranger to me. Then, he became the person I needed to help me reach my goal. Thank you, Corey! I’ve learned so much from you. No doubt about it! You can rely on Cory at Reliance First Capital. I’m so glad I did.

 
 

Tawanda W. - VA

Joseph was awesome. I felt truly at ease and safe dealing with him. This company was the only one to leave a message when I first inquired. Joseph was very professional and very quick to act. He helped me with my financial plan and everything was done in about a month. My contractor couldn't keep up because the financial process went so smooth and fast. Thanks Mr. Peretin of Reliance First Capitol I recommend 100 percent.

 
 

Michael D. - NY

Gary thank you for a job well done. We really appreciate your effort and expertise in making our refinance seem so easy.

 
 

Dennis F. - SC

I recently had a run in with bad luck and it caused my bills to get behind. I spoke with several companies trying to get a loan to fix the problem. Each time I was told that nothing could be done due to the late payments causing a drop in my credit score and my debt-to-income ratio. There was however one individual who relentlessly kept working to help me, Elizabeth Kilgo. She was absolutely amazing. No matter what obstacle arose, she handled it. We were about a week or so away from closing on the refinance when I received a call informing me that my aunt in Germany had passed away and I would be receiving a check for a large sum. That money paid off the bills and removed all my problems. Naturally I no longer needed to refinance my home, but I actually felt bad about having to tell Elizabeth because of all the work she put in on my loan. But one thing is for sure, should I or anyone I know need a loan, I will not contact anyone other than Elizabeth Kilgo at Reliance. The entire process was stress free and actually quite delightful because of her knowledge and her wonderful disposition. A five-star experience that I highly recommend to anyone and everyone. Thank you, Elizabeth.

 
 

Julie P. - VA

Completely satisfied. This is our second time with Regan. He really helped us and his approach in how to write down our accounts and what we owe and how much we pay each month was a game changer. We knew we had some value left to take the second mortgage and to finish up some house projects and pay off some debt. We never thought of calling any other mortgage company, we made the call to Regan because we trust him. The whole process was done within 3 weeks. Regan also let me know if he was going to be away from the office, with a contact of who would be able to assist me. I was just glad that Regan was still available when we made the call for advisement.

 
 

Jeffery T. - MD

Joseph kept me updated as well as answered any questions I had in a timely manner and was very professional. He made the process almost seamless. Thanks to the whole team!!

 
 

Angel V. - NC

Coy was extremely knowledgeable and wonderful to work with. He helped with everything I needed. AWESOME!

 
 

Anthony M. - OH

Shawn - clear communication and was able to answer questions in an easy-to-understand manner.

 
 

Timothy G. - NY

Andrew was truly fantastic! We sought his advice on our financial needs, and he exceeded our expectations. Andrew made it clear that his top priority was to honor our dignity while offering practical and detailed solutions. I would highly recommend Andrew service simply top notch.

 
 

Leslie M. - VA

Alyssa was always upbeat and made you feel like family.

 
 

Christopher F. - NC

Everything went smooth and was perfect. Nic was the best. He taught me things I had no clue about.

 
 

Dorothy D. - VA

Ndae has always been able to find a financial solution for me whenever I ask her for help. The rest of the staff also helped. The whole department has friendly people.

 
 

Cindy S. - GA

Preston was amazing to work with during the loan process. He made it easy, understandable, and quick. I highly recommend Preston and Reliance First Capital. I will definitely be using them again!

 
 

Marlene M. - NY

Donna and Kristen were very professional and informative.

 
 

Frank C. - SC

Steven was so helpful in coming up with a plan that we could work with. Steve, his manager, also spook with his to assure we were in good hands and any time we could call him, which we did. Lisa, who was our closer helped getting us to the finish line. All the people that helped us at Reliance First Capital get our thanks.

 
 

Sabu W. - GA

Kim was very helpful.

 
 

Vincent B. - NC

From start to finish Regan made sure we understood the entire process. The communication he had with us was outstanding, and everything went exactly as he said it would. The process was seamless and went very well.

 
 

Sarah and Michael S. - TN

Julianna, Michael and I just wanted to thank you for making this such a seamless process. Thank you for your help in assisting us to get our finances straightened out. We appreciate it more than you will ever know.

 
 

Curtis J. - NC

Easy process.

 
 

Maurine C. - LA

I had many calls and texts from other companies reach out to me, but Nick stood out by his kind and gentle approach. He made me feel valued as a customer. He always returned my calls. When I was nervous or anxious he would explain everything to me. I am so grateful today. Thank you very much Nick, I hope they are paying you well because you are the best. Nick provided excellent service. It took 2 years before the loan was funded, but Nick remained in touch with me and his kindness made only want to fund my loan with Reliance.

 
 

Mary G. - ME

Daniel was most helpful and very knowledgeable-his professional yet friendly manner was very reassuring and I felt that he provided me with excellent service-thank you Daniel!

 
 

Deborah F. - OH

Erica was the most helpful person I have ever dealt and I highly recommend her to anyone who needs a loan period. She is excellent and exceeds all my expectations always, as I have done three loans with her. I couldn't ask for a better person to look out for my needs. She is helpful comma knowledgeable comma professional and personable.

 
 

Raquel H. - MA

We worked with Preston with Reliance First Capital who kept us informed about the entire process from beginning to end. Every step of the way he provided detailed information to make this process very smooth. He was very pleasant to work.

 
 

George H. - GA

Eric was very helpful, I felt like I was a special client. Kristen was also very helpful with the loan process. I will tell my family and friends what a great experience it was doing business with Reliance First Capital. I was very happy with the current loan process, if any of my family or friends tells me they are thinking about getting a loan I will refer them to your company.

 
 

Hermon W. - NC

Nicholas was very helpful in helping me with my application and would always return my calls or emails in a timely manner. Thanks guys, you all were super.

 
 

Dennis R. - MS

Jason structured a loan for us that was financially smart. He was there every step of the way and was always a phone call away.

 
 

Penny S. - NC

Nicholas was the one who made first contact with me. I had several other companies who called. I wasn't going to answer the phone because I had too many bad experiences. I decided to answer in hopes that this was different. I am so glad I did. Mr. Nicholas was so nice and understanding about my hesitant attitude. He explained how he and the company had helped people in my situation when other companies would not. The one thing I liked is he gave me all his information and challenged me to investigate. That was comforting. He explained the different programs available to us. He was confident that they would help us. My husband was getting discouraged but I was confident that your company would help. In the end you all did and I was very happy with the results. All because Nicholas took the time to hear my concerns. Thank you Nicholas for all your hard work.

 
 

Zachariah H. - OH

Yana is the best Mortgage Analyst to work with period. Tell her your situation and she will help find a way to get it done.

 
 

Aaron W. - SC

We had a really good originator and he won our business. Good foresight to introduce me to Amanda in case he was out, and he ended up not being with the company midway through the process. Amanda picked up the bill and got us to the finish line. We felt it was a smooth transition and we weren't inconvenienced by it in the slightest.

 
 

Sarah and Michael S. - TN

Julianna, Michael and I just wanted to thank you for making this such a seamless process. Thank you for your help in assisting us to get our finances straightened out. We appreciate it more than you will ever know.

 
 

Timothy S. - NC

This company went above and beyond our expectations. Our Mortgage Analyst Sonney actually cared about our needs and understood what we needed done. Sonney was the best to work with for us.

 
 

Jeffrey L. - NC

Regan was exceedingly knowledgeable about the goals I wanted to achieve. I had numerous questions that came to mind and I was always comfortable calling Regan. He was always willing to listen and answer my questions. I would say that Regan understood my situation and provided the best services based on my needs. I would rate my overall experience with Regan as exceptional. In essence, I am happy that fate connected with Regan. The gentleman is a class act and exceedingly helpful and knowledgeable. Reliance Capital is very fortunate to have Regan as a team member. Exceptional service- smooth process. I highly recommend Regan as your loan adviser. He is not only an asset to the company, more importantly, to me.

 
 

Rick C. - CO

I had a great experience. We wanted to close quickly and they handled everything within weeks. They responded even more quickly than [another lender]. Sonny did an outstanding job of staying on the project and getting it closed quickly. We signed the purchase agreement and closed on the financing in less than a month. I would recommend Sonny and Reliance First Capital and would work with them again given the opportunity.

 
 

Martha P. - GA

Steve was very helpful. I hope I get him next Time if I need to call in. He was the more helpful than any one that I have spoken with.

 
 

April T. - NC

It was great. Sonny was awesome!

 
 

Yuri C. - NC

Great experience Andrew was very knowledgeable and informative about what was the best process for our family with his company. He was available when we had questions and concerns. Andrew gave us an estimated closing date and came in under the closing date he stated. We would recommend Andrew to our friends and families who are looking to refinance their homes. Thank you again Andrew for your service you’ll never know how much you’ve changed our lives.

 
 

Connie H. - VA

Christian and the team were extremely knowledgeable and professional. It’s always a pleasure to do business with that young man. I will recommend your company to family and friends.

 
 

Anna M. - IN

Brent was an excellent Mortgage Analyst. He walked us through the entire process, always calling to update, and went out of his way to make things happen for us. Reliance worked so hard at closing our loan in just 2 weeks. Everyone was so friendly and helpful!

 
 

Elina S. - MA

Gary is fantastic. This is the second mortgage I am working with him on and he always comes through. He is trustworthy, reliable and effective. I had a great experience with him yet again.

 
 

Mikayla F. - OH

Rachel Andrew has been a huge help to us as first-time homebuyers. She made all the nitty gritty details easy to understand and was extraordinarily responsive, helpful, and on top of things through a seemingly endless array of last-minute hiccups. We can't recommend her enough! Rachel was absolutely wonderful throughout the entire thing. Extremely clear, respectful, kind, and she seemed genuinely happy to help. We'd definitely recommend her to others (and have!).

 
 

Terresa W. - SC

Jacob was awesome.

 
 

Frank W. - MD

Really happy. I'm so happy I connected with Mike Attanasio at Reliance First Capital. I was in the process of a refinance with Rocket Mortgage and their numbers and terms kept changing. They expected me to bring over $10,000 to the closing table. Mike reached out to me and after learning about my situation assured me he could get me to the closing table with a lower interest rate and no money due at the closing table. I was skeptical because when things sound too good to be true they usually are but Mike delivered on his promises. After getting the runaround from Rocket Mortgage for almost 2 months Mike was able to get my loan approved in about 2 weeks!!! I would definitely recommend Mike and Reliance First Capital to anyone looking for a mortgage.

 
 

Lois C. - NY

Bridget is very attentive and aware of our needs. Your Entire team is very professional.

 
 

Clayton N. - PA

Joe was great, I felt very comfortable about the process. He stayed in touch, but didn't overload me with calls.

 
 

Robert H. - SC

Johanne was a delight to work with. She told me from the very beginning that she would do her best to get me an offer that I had been denied three times before. She went above and beyond. I give her 5 stars. Throughout the entire process, Johanne and all of her coworkers were extremely professional, diligent and top-notch. I can't think of anyone just yet but will definitely keep your name on the tip of my tongue when and if I ever hear of someone needing help.

 
 

Hanna M. - FL

Process was easy and great experience! I don’t think that the five stars are enough to honor the work Stephen did for me. In my life – and believe me I am ancient – I have never met anybody so patient, caring, friendly and yet so professional and experienced as Stephen. He stayed with me all the way, guiding me and advising me. Working with him was an unbelievable experience. Thanks you Stephen for holding my hand all the way and being such a lovely and caring person.

 
 

Paul N. - PA

TaShayla was perfect and knowledgeable. I would gladly and enthusiastically recommend TaShayla and Reliance First Capital.

 
 

Paula C. - PA

Paul was readily available, provided timely information and was always courteous. Kristen handled the closure process very efficiently. No contacts are seeking a loan at this time but when they do we will certainly recommend Reliance First Capital and Paul.

 
 

James G. - NY

Excellent representative. Andrew was amazing. He heard my concerns and what I needed to accomplish with my financial goals. He continually checked in with me to see if I had questions and any other concerns. At one point the appraisal was held up by the holiday break and he checked in to make sure that understood the hold up. Once he even checked in when he was sick. He should be commended on his work ethic and focus on his clients. I am sure he has more than one client at one time but I always felt like I was his only client. Andrew was always available, even when he was sick, to answer questions or discuss items. At NO time did I feel "alone" during this process. Even over Christmas Andrew made contact to let me know all was well things just slow down during the holidays. Just having someone letting me know that was truly reassuring.

 
 

Kathy B. - TN

Sean made it an easy and worry free process and we deeply appreciate his hard work and dedication to detail.

 
 

Jennifer Z. - NM

Aidan was awesome to work with. He stuck by me, even switching the loan program to accomplish my goals. I appreciated his efforts, professionalism, and friendliness. Really a joy to work with.

 
 

Daniel J. - NY

Great person to work with. The whole thing was pretty easy and felt comfortable working with them. For someone who has anxiety and it makes it hard to talk with new people they were very easy going, not pushy listens to what your goals are and works with you so you know what's going on.

 
 

Jeffrey M. - FL

Kim provided all the information that I needed and stayed in close touch throughout the process.

 
 

Patricia N. - GA

Michael, Roberta, and Ashley were all wonderful. Great team. I will recommend.

 
 

James K. - PA

Serving our veterans and getting the job done. This was a complex situation and needed special attention. Not only did reliance first capital LLC come to the rescue, but allowed us to do what needed to be done to get a good rate and a great mortgage. Hire more people like Andrew and Carolyn! They made the process simple and easy. If I need to refinance again, I will be back. If I know of anyone I will definitely tell them about Andrew and Reliance First Capital. He got it done!!! Man, I can’t say enough about Andrew. When no one else seem to be able to give us a hand, he stepped in and made a huge difference. We were at the bottom of the pile. He took the time to look over our specific situation and figure out what it was that needed to be done and did it, not only did he stay beside us the entire trip along the way he also made sure we were completely comfortable with everything that was being done. He is one in 1 million and if he gives you his word that’s what he means. Thank you again I can’t tell you how much this means to myself and the two veterans that you have helped.

 
 

Zenaida R. - PA

Someone that listens and follows through. Well explained, listened and answered my questions. Good communication, Easy to contact via Phone email, we felt we could trust by his responses. We would recommend Andrew for your financial needs, especially in these difficult time.

 
 

Randolph R. - NC

I have had a great experience with Paul and his team guiding my wife and I through the process and keeping us informed throughout the entire process. I would recommend Paul and his teammates to anyone I know. Again thank you.

 
 

Debra S. - VA

Everyone was fantastic! I will use again and refer if needed.

 
 

Joyce H. - OH

Very helpful. Everything went very well Jeff was so helpful if we didn't know something all we had to do was call.

 
 

Michelle M. - AL

Audrey is the best. She did not stop until everything was completed! Her encouragement really helped put me at ease. Top rate!

 
 

Pallas P. - TN

I highly recommend Reliance First Capital and Katie Cardinal. She handled my refinance with skill and answered every question I had every step of the way. She was courteous and pleasant in every exchange I had with her. I would highly recommend her and Reliance First capital for any refinancing you might need. Reliance First Capital was able to help us where no one else was willing to take the risk. We are forever grateful for all their hard work in helping us buy our first home. Bryan was professional, encouraging, and worked tirelessly to make sure the process went smoothly. Most of all it was his personal touch and strong desire to help us that makes him standout. I would highly recommend Reliance First Capital to anyone who thinks they can’t get into a home. They will work with you to get you a payment you can afford. Thank you again Bryan for all your hard work and for the best Christmas present ever, a place to call home.

 
 

Pamela B. - TN

Allen, my Mortgage Analyst was excellent. Was available and honest. I could trust what he said and that meant a lot. There were no last-minute surprises. He kept me informed and aware of each turn in this journey... with patience and preparation. Professional and honest. In this process you need to be able to depend on the facts you are receiving to make an informed decision on what will be a long-term serious commitment. Allen is your guy if that's what you're looking for. Props to Lindsey as well. Thank you both for making this experience flow comfortably. God bless.

 
 

Rhela M. - VA

Henry gave me exceptional service. Initially I didn't want to do a refinance it's just so much to do. But with Henry everything was smooth and I closed in 30 days. Thank you Henry for a job well done.

 
 

Derek W. - NY

Trustworthy. Words like honesty, integrity, dedication come to mind when describing my experience with Andrew. He was there during every step of the process which made it a lot easier. And most importantly he is a man of his word, if he says he will make it happen, it’s gonna happen!

 
 

Jay S. - OH

Great experience. Very professional, very nice and respectful straight forward. Explained everything in detail. Very helpful.

 
 

Debbie S. - NY

Was a great experience. Brandon made everything so easy to do. He explained every step of the way. Keep us posted. We talked every day. He always asked if we had questions or concerns. My husband and I will miss talking to him. He had great customer service skills.

 
 

Jeremiah B. - FL

It was a properly supported journey. When we started out, it looked discouraging. I was told that it could not happen. I was given, in one case, an alternative which, besides having a much higher interest rate, would not have met my needs. Then came Lance. He gave me unbelievable hope, and constantly assured me that we would get to the finish line. What looked impossible, became possible. I thank him very much, and I thank God for him.

 
 

Mark S. - NY

Chad and Marissa were very helpful and upfront. They made the process comfortable to do. I certainly would recommend them.

 
 

Adonis L. - GA

William was great I had no issues with him he relayed all information to me and returned my calls and emails back in a timely manner he basically helped me got to where I want to be at financially and his help is greatly appreciated I definitely would recommend him to anybody else that plans to refinance their home awesome guy.

 
 

Betty P. - NY

The process was handled very professionally and Nick kept me abreast to closing. A job well done. Would recommend others.

 
 

Jeffrey F. - KY

Nicholas made sure I understood everything and even made an extra effort to get back to me after normal office hours when it was convenient for me. Reliance First Capital has helped me with 2 home loans now and each one was great from start to finish. They worked with me to get the right loan each time.

 
 

Terra M. - GA

Reliance First Capital was able to work miracles for us with our first home. Bryan Carter was simply amazing. His customer service level unmatched, and his dedication to making our dream a reality was unlike anything we have experienced. He made sure everything was in order and there were no obstacles. I never knew that the mortgage process could go so smoothly. Thank you Bryan for all you have done for our family from helping me gather documentation to working with underwriting to get us the best payment possible and for the best experience in buying our home. It was definitely worth the wait! Reliance First Capital provided us with a professional and caring team who worked together to secure the loan for us. If you think it is too hard to own a home I would highly recommend contacting them and giving them an opportunity to run your numbers. You won't be disappointed. Bryan Carter is amazing! He worked very hard to get us into our first home. After talking to several mortgage companies who said they couldn't help, Bryan was able to do far above and beyond what we expected. We highly recommend him and Reliance. You can definitely rely on them! Thank you Bryan for the best Christmas present we could ask for, a home of our own.

 
 

Bobur N. - OH

Thank you. My realtor referred me to Janna Nersesov and I am so thankful. I bought my first home because of Janna. She is very knowledgeable and helpful. She is the best; I will recommend her to my friend.

 
 

Armando R. - SC

Sonney Davenport of Reliance called me on October 27th, we closed our refi on Dec 19th. We had purchased our home with an "Agreement for deed". 2 tries with 2 companies did not work. Sonney and Reliance First Capital figured out how to do it. The process watched over and nurtured by Sonney. I thank God for sending them to us.

 
 

Elizabeth W. and Robers S. - NC

Good morning Alyssa. My loan has been funded. I have owned over 40 properties in my lifetime and I have not had a loan funded as fast as you were able to put together as the loan processor. My experience working with you has been fantastic. Thank you very much Alyssa. You are the greatest. I also want to thank Reliance First Capital as well. I want to do business with you in the near future.

 
 

Donnie R. - OH

Rachel Aul is the BEST! She helped me with refinancing my home in Ohio, and it was seriously the best experience. If you are looking to refinance your home OR if you are looking to buy a home, she will walk you through the entire process!

 
 

Gabrielle H. - AL

I had the best experience with Audrey! She not only guided me through the entire process, but she was also so understanding. I am not patient at all and she was so patient with me! Through every breakdown she was there to let me know you’re ok! I would definitely recommend her and this company. When there is a will, they have the best lender to make a way!

 
 

KeAngela T. - AL

Audrey is such an amazing person she made the process so easy to become a homeowner. She was very nice, kind, helpful, understandable, and extremely knowledgeable when it came to purchasing my home. I was also a first-time homebuyer as well. She guided me, helping me every step of the way. I will recommend anybody to her because she got the job done and she knows her job as well. Thanks to my girl Audrey for helping me close on my home before the new year💕💕💕💕

 
 

Stephanie P. - NY

I am very thankful for Mr. Eric Barreau's professional, responsive and honest assistance with the whole mortgage process from beginning to end. He made himself available to me via any method of my choice - email or cell phone, which I appreciated and took advantage of. I have been working with Mr. Barreau for over 2 years trying to figure out what works and what I can afford. He has been really patient, very on the job, reliable and persistent. Sometimes too persistent. Eric Barreau is a true professional. He takes the time to ensure that I understood the entire mortgage process, and is always willing to explain things until I felt comfortable. He was informative, enormously thorough and attentive to my financial needs, thus making sure that I was getting the best deal possible. Mr. Barreau is exactly the type of person you want working on your behalf. I would never work with anyone else!

 
 

Mark W. - FL

Kind and Great to deal with. Stephen was very professional and soft spoken, really making you feel comfortable. The questions were quick and the options were easy to understand.

 
 

Marian M. - FL

What an outstanding employee should try to become. Very professional and helpful. Gave me information I wasn't aware of and helped me tremendously. A pleasure to work with. Answered questions and informed me of things I hadn't realized or didn't know. Definitely an asset to your company.

 
 

Christopher M. - NY

Great company to work with. Donna and her team throughout the process were on top of all situations that occurred and we were able to work through them quickly the loan process only took about a week and a half I thank her and her team to help me through this process and I would highly recommend Donna and her team.

 
 

Christopher D. - NC

Frederick answered all my questions very quickly; even calling me back on a Saturday! I thought that was exceptional. Very fast process from phone call to closing. Thank you.

 
 

Dawn W. - GA

Amazing. Since from day one that we spoke with Cory Forsberg he was amazing, very knowledgeable, he knows his stuff. There were times that we got frustrated with the process of refinancing our home but after talking with him he always made things seem a little easier, even if it was only words of encouragement at times. If we had any questions he was always available only a phone call away. He is definitely a 5 star. I would recommend him if you need to refinance your home. He was always honest even if sometimes it wasn't what we wanted to hear and nowadays honesty is hard to find.

 
 

Troy B. - TN

Nicholas walked me through the entire process and it went extremely smoothly and quickly. He contacted me promptly and worked with me on any details or needs as they arose. I will definitely be working with Nicholas again when I have further lending / mortgage needs.

 
 

Scott E. - PA

Rachel Hitt was outstanding to work with, always returned my calls and answered my questions.

 
 

Amy W. - GA

Bryan kept me well informed in every step of the process. He explained everything in depth and was always very quick to respond to any question or request. Very pleased with the whole process. No improvements needed.

 
 

Amanda S. - SC

Reliable, knowledgeable, communicative, responsive, down to earth, compassionate, thorough, simply amazing! These are just some of the qualities Lance has and the list goes on. He helped me close on a house within a few weeks and expedited the process for me because I requested a specific closing date. You will not regret working with him. He is a fantastic person and I'm incredibly grateful to have worked with him.

 
 

Sharlinda W. - VA

Everything went very smoothly. Cassandra, Angie, and Michael were all very professional, they kept in touch with me through the whole process. I felt at ease the whole time, they provided a program that worked just for me...they responded very quickly, it was a pleasure to work with them.

 
 

Toni M. - PA

Very easy and quick process. From start to finish this process with Reliance was very smooth. Bridget was very informative, friendly and always gave us quick responses to our questions and concerns. And everyone else we worked with on this refinance in the company made it a pleasant process.

 
 

Steven M. - NJ

Great experience. The process was easy and went fast with no problems. They served me well and helped me through the process.

 
 

Mary A. - SC

Jason was wonderful to work with. Everything went as stated, it was a great experience. Hope to do business again soon.

 
 

Melissa R. - NC

Alex was always ready to answer any questions that we had and always positive and very knowledgeable.

 
 

Jayne F. - ME

We are very satisfied with the process. Jeff Levis was great to work with! Jeff's associates were also very helpful.

 
 

James S. - CT

He's a ten! I spoke with Corey Forsberg on the phone regarding refinancing my home mortgage. It is very rare to find someone that tells it like it is, not what you want to hear. He is a man of honor which is rare to find in this world. Every question I asked was answered even after hours. If you are refinancing and he is your agent, he is trustworthy and you have nothing to worry about. He is welcome in my home anytime! I thank him.

 
 

Mary and Michael M. - NY

Bridget, great communication, fast responses, and a smooth process.

 
 

Melba G. - AL

Great working with Matthew.

 
 

Joseph O. - NJ

Fair, Honest, Reliable! I was looking to consolidate a few bills and plan a kitchen renovation. I made an inquiry and fortunately, I was connected with Corey. After a brief introduction, we scheduled a time to talk with my wife to go over a few different options. Working with Corey was simple, easy, and efficient. He went out of his way on several occasions to make sure we were comfortable and confident that we were choosing the right plan for us. Corey did everything he promised and even found a few extra dollars in savings at closing. A true professional without the hi pressure sales tactics. Corey is not just a mortgage broker we stumbled upon from an internet inquiry but now someone I can call a friend. I will definitely call on Corey in the future to assist with the mortgages for all 3 of my children. It's rare to come across genuine people in today's marketplace, thankfully Corey is one of those rare people.

 
 

Jason M. - PA

Alyssa was absolutely wonderful to work with. She made me feel like I was one of her family members.

 
 

Lee W. - TN

Awesome job they did for me and my wife, the best service I've had in a long time. A big thanks to Nicholas, the best mortgage analyst I've ever used.

 
 

Robert M. - GA

Rachel and Lindsay were awesome!!!

 
 

Brian S. - PA

Exceptional service is an understatement for what Daniel Stout provided for us. He was informative, explained things clearly and patiently, and was available for our questions at all times. His personality and demeanor also helped calm our nerves through a stressful process, and we are grateful that we had such an empathetic and caring person to guide us in obtaining a mortgage for our first home purchase.

 
 

Melissa E. - GA

The process was seamless. Taylor is an exceptional young man. Very professional and courteous! I only went to Reliance First Capital because of Taylor's knowledge and customer service. I trusted him off the rip because he made me feel important and had my best interest at heart.

 
 

Leah K. - OH

Dylan was more than helpful during the process! Refinancing due to divorce with a "not so pleasant" ex was frustrating for everyone. Dylan handled everything professionally and listened to the issues to provide as much assistance as he could.

 
 

Beth F. - TN

Superb customer service. I used Reliance for a refi on my home. I was stressed and trying to recovery from an accelerated grad school experience. Christopher made the process so smooth and stress free. I really liked that he checked in with me just to reassure me that everything was fine and going well. It was nice to not have to stress and worry about this process. I was in great hands. They really make you feel like family.

 
 

Josafean M. - AL

Audrey thoroughly explained the process and answered any questions we had. She was patient, honest, and very knowledgeable. She definitely exceeded our expectations!

 
 

Jannie D. - AL

Jeremy was very helpful in so many ways, being my first mortgage and all. And I Thank him very much.

 
 

Maria T. - MA

Andrew is a true professional. He guided me through the entire re-financing process. He returned my phone calls expeditiously and had answers to my questions and suggestions that enabled us to close. His caring and courteous nature made a time-consuming process easy!

 
 

Stephanie S. - SC

Caleb went above and beyond to help me through this. He was professional, friendly, knowledgeable, thorough and just amazing. Such an asset to Reliance and a hero to me in his patience and perseverance.

 
 

Levette W. - GA

First and foremost I would like to thank God for this beautiful, Intelligent, knowledgeable, patient, caring, honest Individual. Ritu Sethi. My husband and I experience was absolutely phenomenal. We have NEVER experienced someone like her. She listens, explains everything! We are elderly and she was caring and loving like our own children. I'm so thankful for that. She's unbelievable. She is a God sent. She NEVER led us wrong not one time! Explained every process over and over however many times we needed it. She follows up with everything, I mean everything. Her spirit is so genuine and pure. I have nothing to say negative about this beautiful lady. God put us with the right person at the right time. We LOVE her!!! She's so knowledgeable about her work, she cared about us, went beyond the call of duty!!! Yessssss she did. She was on vacation, we needed her and she took time to call us and reassured us that everything was going to be fine. We didn't want to talk to no one but her, and that's what we did. She has so much wisdom! Wise Woman she is. I recommend Ritu Sethi to the WORLD!! I am going to share our experience with a lot of people and couples. I always say You're The Best!! And she really is, we love you ladybug, we thank God for you. We are so blessed to have met her. YOU have made my dreams come true as an elderly person. We love you! I give this lady here 10 stars plus!! You can never go wrong trusting her with your needs whatever they may be she will always be up front! Kind! Professional always! knowing she has your best interest at hand. We love her always and forever!!!!Thank you for everything! Blessings to you and yours. God has bigger things in store for YOU!! THANK YOU FOR CARING. You are the best. Love always, Levette.

 
 

Susan S. - OH

Rachel, I will definitely refer you. Had it not been for your personal engagement with me, I never would have even considered refinancing.

 
 

Gregory B. - NC

Regan was extremely professional in all interactions during the loan process. I found Regan to be very knowledgeable, proactive and engaging every step of the way. Not to mention that this has occurred on two occasions, with successful funding of loans that helped me reach financial goals. I learned a great deal by engaging with Regan. I will definitely refer others who are looking for services provided by Reliance First Capital LLC to Regan as I have already shared my positive experience with them.

 
 

Katherine S. - FL

Siddjy was great, always courteous.

 
 

Susan G. - NY

Vanessa looked past our debt and saw possibilities. The first words she said to me were, "We can definitely help you." Music to our ears! And later on in the process, Carolyn helped us deal with Equifax (they are extremely uncooperative). She also kept us posted, pretty much minute by minute, until everything was in place and the closing was scheduled. I don't know the names of the folks "up the chain of command," who Vanessa went to for assistance when an issue temporarily stymied us with Timios, but whoever they are, they and Vanessa solved the problem in record time, and from that point on, it was smooth sailing. When every other lender said no, Reliance First Capital said yes. And now, we can breathe! I don't ask friends and family about their personal financial situations, but when someone clues me in that they're looking to refinance a mortgage (or apply for one to buy a first home), I will absolutely send them to Reliance (specifically to Vanessa Venus).

 
 

Michael L. - ME

I don't see how you could improve the process or how you could have chosen a better representative to handle our needs.

 
 

Jean B. - RI

Corey was excellent, helped me through everything! Corey walked me through the whole process and was very knowledgeable about everything! I am referring a friend to him as he is the best!

 
 

Julio M. - OH

It was a long process to buy my home, but it all happened and I am very thankful to my loan officer Janna and her team. I was referred to Janna Nersesov to buy my house, by my friend who also bought his first home through her. She is very knowledgeable and patient. The process was frustrating, but Janna took all my stress out and we closed last week. Now I live close to my parents to give them the care they need. Thank you.

 
 

Brian H. - PA

Wonderful group.

 
 

Zins A. - LA

It was a GREAT experience. The process was seamless Toi and her crew made our refi effortless. Great communication and clear instruction on what was needed for the title company. I will tell all of my friends and family about Toi and will definitely be using her again in the future.

 
 

Yelena L. - OH

I want to express my gratitude to Yana Solomonik for her work. Yana's professionalism and clear action plan helped us realize our dream! We executed the transaction quickly, without any difficulties. At all stages of the transaction, Yana kept up to date and promptly responded to all changes, was always in touch, always gave answers to all my questions. Thank you very much!! Yana is a professional of the highest category! I will definitely recommend Yana to friends and acquaintances! Great company! They work quickly, clearly, professionally!!!

 
 

Doris K. - SC

I was very pleased with the service Reliance First Capital provided during my loan process. Very pleased with the entire process! I will be using them in the future if needed and highly recommend them to anyone in need of their service.

 
 

Dennis C. - NH

Rachel did a great job and kept me informed throughout the process. First class operation.

 
 

Gertrude M. - MD

Ritu was very personable and professional. I was very pleased with her kindness. Awesome representative for the company.

 
 

April W. - TN

Nicholas was great to work with, couldn't ask for a better person. Made you feel like he knew you forever and was very respectful.

 
 

Martha W. - MA

I am very happy with my experience with Michael and Reliance First Capital. Michael made everything clear and never got frustrated with my endless questions. He understood that the decision was something I was worried about but his patience was wonderful.

 
 

Rebecca J. - NC

I feel that Edward Winder did a good job and went above his job to assist me with this loan. He was very patient with me and assisted me in all of the paperwork and technical skills needed to get the forms signed and completed. I will give and tell anyone that I think would benefit from applying for a loan this company's name and telephone numbers.

 
 

Evelyn Salas - NY

Philip Stone. Very professional and has a great sense of humor. Super pleasant to work with. Love that he explains everything where I could understand it.

 
 

Robin C. - DE

Steven was amazing he walked me through every process he stayed in contact with me the whole time calling him exceptional is an understatement he went above and beyond to make sure I was happy I would refer any of my friends and family to him, he really is a great asset to this company. Once again I will say that Steven was AMAZING and he is a GREAT asset to this company.

 
 

Mark Q. - OH

Chris is outstanding. Due to the complexities of my situation, it took 2 years, but Chris stood by me every step of the way. Chris is an incredibly valuable member of your Reliance First Capital team. I don't have any names at this time, but believe me, I will be encouraging all of my friends and family to give Chris and Reliance First Capital a call!

 
 

Kevin T. - NJ

Brent did an exceptional job of explaining my options, being friendly and informative.

 
 

Richard E. - FL

Rachel Aul...the SWEETEST REP EVER and knowledgeable...she gave us her personal cell for off hours anxiety. She was calm and explained in explicit detail the disclosure. Her mannerism was amazing and kept us informed on a daily basis. Rachel definitely was instrumental in getting this done to gain our trust that you are a trustworthy company. Please make sure she gets this feedback ASAP...she deserved it 100%

 
 

Kevin G. - SC

Matt was amazing. I had experience with him before on a refinance, he is the reason that I am a returning customer.

 
 

Kayla W. - KY

Oula was fantastic. I was in the middle of a divorce and she made the whole process much easier! Oula and Lisa were fantastic to work with! They were professional while being personable which is great in the situation I was in. I am very thankful I got to work with these two because they made the whole process much easier!

 
 

Khotam and Farruh S. - OH

Janna is an exceptional Mortgage Analyst! This was my first house and I am thankful that my realtor introduced me to Janna. She took the time to understand her customer needs and worked super hard to deliver results. It was not an easy purchase transaction, but we are homeowners only because of the professionalism and passion that Janna has towards her clients. I will strongly recommend Janna to all my friends. I had the best experience with Reliance First Capital, especially Janna, she helps us a lot beyond her job. Thanks a lot, we have a house now thanks to you! Janna worked very hard to close this loan. Thank you.

 
 

Tyesha R. - VA

Daniel was amazing, knowledgeable, and available to answer my many questions and concerns.

 
 

Martyn A. - NC

Nicholas made the process very easy and his communication was excellent. I have a very difficult schedule and he was able to work around it.

 
 

John H. - NC

Charles a man of his words. Promote Charles.

 
 

Christina S. - ME

We are so happy we chose Reliance!

 
 

Donna P. - FL

The ease of obtaining a mortgage for our move was made fast and easy by Mike Attanasio of Reliance First Capital! If we had to move again would not hesitate to contact Mike! He was always attentive to our questions and helped us understand the things that needed to be done! Can't thank him and First Reliance enough!

 
 

Michelle P. - OH

Ali was very helpful, I was unsure but at first but he explained everything clearly to me and helped me refinance my house and pay off debt as well as cash out some equity. If very pleased with the service he provided.

 
 

Bryant B. - NC

It has been a pleasure working with you!

 
 

Richard S. - TN

Everything went extremely smoothly. Alexander was absolutely amazing throughout this process with us. Alexander was always respectful, informative, knowledgeable, and on top of anything we needed or any questions we had. He went above and beyond to make our experience in buying our new home wonderful. We would most definitely recommend him and his experience to anyone that is in need of a home loan. We were introduced to Alexandria at the end of the process and she is absolutely as phenomenal as Alexander. The two of them would always keep us informed of anything that was needed, callbacks were always received. We really do appreciate the entire team that helped us. But the two really do an absolutely amazing job.

 
 

Stephen D. - ME

Very pleasant and professional, yet wasn't pushy. Mary assured me right away that I was in good hands with her, and she was great from start to finish, totally professional.

 
 

Debra T. - PA

When I originally worked with Donna I decided not to proceed. She reached out after time had passed and worked with me to find a refinance solution that I was comfortable with. She made the process very easy and walked me through it every step of the way. Donna is very professional, dedicated, and a pleasure to work with. I would highly recommend her.

 
 

Valery P. - WA

Shawn kept me very informed and always called to just check in with me.

 
 

Zach B. - OH

Rachel was an amazing help in my process of purchasing my first home. Would highly recommend!

 
 

Christina B. - PA

Alicia was very pleasant to talk to. She was knowledgeable of everything we needed, kept us up to date on what was going on and helped us make it a smooth transaction. Michelle was able to answer quite a few of my questions and was very pleasant to talk to. I think the people that we had to deal with were a great asset to your company! Alicia Calabrace was very knowledgeable in her position to help us finance our new home. She was upfront on what needed done and answered all the questions that we had, if she was not sure if somethings she found out and got back to us in a timely manner. I also had the pleasure of talking with Michelle Who also was very knowledgeable and helped me get through other questions I had. I would definitely recommend this company to anyone that is looking to buy a home.

 
 

Andrea W. - NC

Matt was fantastic to work with!

 
 

Ibrokhimbek K. - OH

Janna is the best I’m glad I worked with her.

 
 

Ben C. - NY

Rachel did a great job handling our refinance process.

 
 

Barbara K. - TN

Brian was truly a big help, especially with things that required use/skills with the computer. I felt comfortable and secure through the entire process.

 
 

Toni G. - NC

There is nothing that you could do to improve. My experience was exceptional. Nick explained everything to me in great detail. He was straight forward very caring. You can tell he loves his job and wants the best for his clients. I would highly recommend him. Nick loves what he does and it shows. He is very honest and straight forward and kind! Nick was very friendly, he explained everything perfectly. I would highly recommend Nick for your mortgage and refinancing needs. He gets the job done! Don’t need to improve upon anything. Totally satisfied.

 
 

Sadik T. - OH

I trusted my first house to Janna. She is the BEST. so knowledgeable and patient to explain all details. It’s a stressful process but Janna made it so easy. I definitely recommend Janna as a loan officer. She is a great person.

 
 

Iaroslav L. - OH

Janna helped me to buy my very first home. The experience was amazing. She was wonderful to work with and educated me throughout the process. I’m thankful.

 
 

Petro M. - OH

Janna was our Mortgage Analyst. Because of her we bought our first house. Very thankful. I believe there should be more loan officers like Janna.

 
 

Rita M. - NH

Loved how Mary kept on top of everyone and everything along the way. Huge thank you!! Will definitely refer if I hear someone is looking to refi or buy! Mary was awesome from the very first call all the way through the Congratulations email I received when the process was completed. She stayed on top of everything and everyone along the way making sure that this progressed as quickly and smoothly as possible. We've used these folks several times and recommend them highly!

 
 

Thomas N. - NC

Jared and Lisa did a good job.

 
 

Susan H. - ME

Donna was a great help. I had been 7 months working with other agents and they gave up on me and cancelled my application. Donna reached out to me and talked me into letting her give it a try. She got me through the process in less than 2 months. I can't tell you how much I appreciate her. She was superb. I would highly recommend her to anyone.

 
 

Amber B. - MD

This was an exceptional team. I completely enjoyed working with Cassandra, Ashley, and Michael.

 
 

Denise S. - GA

Mark was awesome! He really seemed to want the best for me and was very encouraging always.

 
 

Holly G. - NC

Sonney helped me through every step of the way. I had complete confidence in her ability and skill to support my goal of home ownership. Communication was top notch and her understanding of my needs and expectations made it a pleasure to work with her.

 
 

Paul D. - MA

Lance was incredible. I have been in the real estate game since 1989. Nobody else works harder! I will never go to anyone else for my Financing needs.

 
 

Lisa H. - VA

LaShonda was very kind, she was with me through this whole process of our loan. She answered any questions or concerns I had. Lashonda always got back to me in a timely manner. She went above and beyond for us to make sure everything went smoothly with the loan. I couldn't have asked for a better person to work with. She is awesome. Thank you so much for everything. I would recommend this company to anyone. Everyone that was involved with getting our loan was great. Great job. Just keep up the good work. The kindness and dedication to your clients means a lot to me. Thank you.

 
 

Mark G. - AR

Hang on to Allen and Jennifer, they're an awesome team. Jennifer is one of the most professional and patient people I have ever worked with. Allen was always straight with me and patently shared his knowledge and experience with me. When one else would give me the time of day these two people treated me like family, A+++++++

 
 

Richard K. - OH

RACHEL IS A ROCKSTAR! I am so thankful Rachel was our loan officer. Throughout the entire process, Rachel provided excellent insight and guidance, was extremely timely in her responses, and helped us close quicker than expected! This is our second time working with Rachel for our second investment property and we will continue to use her in the future.

 
 

Jeffrey P. - GA

Jim, Carolyn and Steve were all great to work with.

 
 

Shana F. - NC

Paul and Carolyn did a fantastic job! Paul diligently called me everyday to give me updates. It took less than two weeks to close. I could not be happier with the service provided. Try this company the staff is wonderful and so professional, you will not be sorry!

 
 

Cheikh D. - NJ

I had the pleasure of working with Corey Forsberg for my home refinance and he surpassed all my exceptions in every way. I had an urgent trip scheduled within 3 weeks of starting my loan process and he guaranteed basically that the loan would close within that time frame. And he delivered! I also had some house repairs I had to do as part of the inspection process, and he assisted in finding me the right guys to do the work. Thanks man!

 
 

Donovan J. - NC

Teresa was very professional and responsive to my calls and questions. Loan process was smooth and professional.

 
 

Saras S. - MD

Phillip helped me get a refinance with cash back and paying off debit. The process went so smooth and it was quick. Everyone I spoke to at Reliance First Capital was great. I only have good things to say about Reliance First Capital.

 
 

Cynthia S. - SC

I worked with Julie when I was having trouble with a different lender. She and her team are first class and easy to work with. They had great rates too. I would definitely recommend Reliance First to anyone looking for a friendly, streamlined mortgage process.

 
 

Donniesa W. - LA

Wade did an awesome job with communicating with me throughout the whole process. Once I told him what I needed-the rest was HISTORY. Thanks Wade. Wade was amazing. Quick responsive and fair.

 
 

Richard M. - PA

Zack was extremely helpful and quick to answer questions great service.

 
 

Tara R. - NY

Gary is an outstanding representative of Reliance. He provided exceptional service and I could count on every word he said. I am grateful I was able to work with such a professional. Reliance First Capital is lucky to have him. It was an exceptional process from start to finish.

 
 

Jenny A. - KY

Toi was great to work with. Very patient and always answered our questions. Highly recommend!

 
 

William K. - MS

Everything was very organized. Thomas [provided exceptional service] and Ruth was courteous and explained every detail.

 
 

Terry B. - GA

Rachel Hitt was so Great, she went well beyond to make feel as a valuable customer. Always staying in touch with me to keep me informed step by step. THANK YOU SO MUCH RACHEL!

 
 

David C. - VA

Donna was great. I would highly recommend using Donna for your refi. She went above and beyond to help me find what I needed and get me through the process. She stayed on top of me to make sure I was doing what I needed for her to push things through quickly.

 
 

Jeffrey S. - NC

[The loan process] was excellent.

 
 

David S. - NY

Easiest mortgage I ever got.

 
 

Kim S. - NH

Justin is that type of person anyone would love to have helping out with this. He was above professional and I will come back just for him. Thank you so much. Keep Justin, he is great.

 
 

Janet B. - IN

Daniel was very helpful with us and I think he's a great asset for the to the company.

 
 

Gwendolyn H. - PA

Everyone was exceptional.

 
 

David N. - PA

The customer experience was absolutely fantastic from start to finish! Tracey was hands down THE best mortgage analyst I could have ever wished to work with. Her knowledge of helping me find the best loan option that worked for my specific refinancing needs shows that she goes above and beyond taking care of a customer, all while being courteous, respectful, and very knowledgeable. She kept me updated every step of the way, and even reached out to make sure I was satisfied after the closing took place. Thank you very much Tracey, you are truly one of a kind!

 
 

Lawrence H. - NC

Quick and easy process. Your folks kept us informed and up to the minute during the entire process. Very easy and user-friendly process.

 
 

Nancy B. - GA

Rachael was excellent to deal with. We appreciated her honesty, compassion, and professionalism. We were very happy with the loan process.

 
 

Mary and James M. - PA

Robert and Patrick provided excellent service. Process easy. Both of these gentlemen kept in continuous contact with me and provided details that were easy to understand.

 
 

Majorie B. - TX

Justin did a good job to help me.

 
 

Carolyn R. - TN

Brian is professional, knowledgeable, helpful, kind, courteous and easily accessible when I have questions or concerns. The home closing "ordeal" went smoothly without any hiccups! My experience with Reliance and any of the staff that I have spoken with on any issues or concerns is wonderful. Agents are professional, knowledgeable, courteous and helpful. I’ve worked with agent Brian Berry on two home closings and he made the process simple enough for a “non techie” like me to follow.

 
 

James B. - GA

Chad set us up with our loan and answered questions quickly and clearly.

 
 

Joan S. - NJ

Michael Attanasio was extremely helpful at all times, answered all my questions and helped make my experience very smooth.

 
 

Melissa M. - KY

Regan went above and beyond to help me. Let Regan do all the loans.

 
 

Shelia M. - TN

Nicholas provided us with excellent service. H was very efficient; he answered any questions that we had promptly. The process went smoother than I could have imagined. He was both personable and professional when speaking with us. I would highly recommend him to anyone looking to buy or refinance their home.

 
 

Denise R. - SC

Working with Steve and his team was an amazing experience!!!!! They kept us informed every step of the way. The building process working with Mark for financing was nothing short of excellence! Reliance First Capital company provided Excellent communication and services for a refinance. Thank you for all your great work. You guys are awesome.

 
 

Michelle T. - NH

Justin was extremely helpful through the application through funding process. He was accessible and worked hard to ensure our needs were met. He did not overpromise and was forthcoming with all options.

 
 

Jamie G. - VA

What an amazing team! They made the refi process so easy and stress free. Evan was extremely helpful, kind and courteous and kept us updated every step of the way. We would definitely recommend this company to anyone and will certainly use them again for any future needs.

 
 

Carmen L. - NJ

Ryan was extremely on top of every step. would recommend Reliance First Capital due to Ryan's constant involvement etc.

 
 

Ramos R. - VT

Brian and Lindsay were excellent. They explained everything very well and made it easy to understand. Very professional and friendly. Very professional. Excellent service. Great company to work with.

 
 

Caryon R. - NC

My experience with Alyssa and Michael was totally Awesome. The process for me was effortless. I would recommend this team to anyone.

 
 

Kenneth A. - TN

Sheila made every process easy. She was very helpful.

 
 

Johanne G. - MD

I chose Reliance First Capital because of Andrew. I was contacted by many companies who wanted my business, but I liked the way Andrew contacted me in an email by listing the address of the property. I made a good choice. Andrew was extremely helpful, and really exceeded my expectations. He was always available to me and answered any question I had in a manner that I understood. I would highly recommend Andrew and his team without hesitation.

 
 

Kenneth H. - PA

For my fiancé and I, no improvements we can think of, everything was very easy because of Roxy and Alicia. Alicia immediately answered any questions we had and broke everything down very well, and made it go easy and smooth. Roxy was the same way for us. Thank you for making everything very easy and getting us the house we wanted! Everything through this whole process of buying the house was extremely easy and smooth. Any questions I had were answered immediately. Roxy and Alicia were very helpful to my fiancé and I. They made it as stress free as possible for us. I would 100% recommend to anyone looking.

 
 

Damian T. - NY

Donna is the best. Donna is on top of her game. Everything is always easy, fast and reliable with her. I wouldn't use anyone else for a mortgage or refi. Truly a pleasure to work with.

 
 

Joseph R. - FL

Melissa who handled my mortgage was the most professional Mortgage Analyst and friendly person I have ever worked with, she made this unbelievably smooth. Thank you. [Also] Alyssa unbelievably professional.

 
 

Martin S. - CO

These people at Reliance First Capital were awesome every step of the way they were ready to help us get thru the process We are of the older generation and not real fast on computers they talked me thru every step I would reamend this company to anyone who is looking for new loan or refinance. Phil was our to do man, Yasmin was my lifeline. She is awesome in everything she helped us with. Maybe if we ever get to Pennsylvania we would love to meet them in person. You people are doing such a good job helping people get back om their feet when they are at their lowest and they gave us hope.

 
 

Raymond G. - RI

Nick was great very helpful and went step by step with me to fill out everything. Great person. The whole staff was awesome. Ty.

 
 

Michael H. - VA

Justin found me a loan that fit my needs when other companies couldn’t. He was always there when I had a question about anything. Excellent service.

 
 

Lance K. - DE

My experience with Lance Kirshner from Reliance First Capital was super great. The first time I talked to Lance he made me feel so comfortable like I knew him for years. He’s really patient and understanding. He guided me every step of the way. It was a pleasure to work with Lance and the team. I will highly recommend this company thanks.

 
 

Anderson G. - LA

Ruth was great. Very responsive and professional. Returned all my calls within minutes of me calling. I would hire her if I had my own mortgage company.

 
 

Linwood H. - NC

Joshua kept me informed on the status of my refinance. Reliance First Capital is one of the best companies I have delt with in a long time. Most of my friends are not refinancing at this point, however I will keep your company in mind. Thank You.

 
 

Tina P. - NY

Andrew Boico walked me through the entire refinance process, step-by-step, no surprises. He was absolutely wonderful. Andrew went above and beyond making every step easy. When I had questions (even when I asked the same question more than once) he was always there for me, he is very patient and understanding. In the future, if I should need a mortgage or another refinance, Andrew is the only person I will work with.

 
 

Theresa B. - DE

I WOULD HIGHLY RECOMMEND RELIANCE FIRST CAPITAL!! We had been wanting to refinance for a while but we had been putting it off because the whole process was nerve racking to me. My husband actually filled something out online and was getting all these calls and there was one message from Corey at Reliance First Capital and my husband said when he talked to him he wasn't pushy like everyone else that called from different companies when he spoke to him. We ended up going with Reliance First Capital because of Corey. He is very knowledgeable and was always available to answer any questions we had (I had a ton too). Also, he was very upfront about everything with the process of refinancing. In a few years when we are ready to refinance again, we will be calling Corey again!!

 
 

Jacob E. - RI

Great experience. Nick and the reliance team did an amazing job helping me close fast and help me meet my goals during the refinance process.

 
 

Willie C. - CA

Sean made me feel like I was the only client he had. I understood that He had other things that He was responsible for I never felt neglected.

 
 

Douglas R. - NC

Brian was excellent

 
 

Toby R. - KS

Sean Barnhart is top-notch Mortgage Analyst. We did a cash out refinance on our home. Sean went above and beyond by making sure we knew all of the options that were available to us. He made sure to answer all of my questions and was always available. Our cash out went smoothly. I would not hesitate one minute to refer him and Reliance First Capital to anyone that is thinking about a re-fi or a home purchase. Reliance First Capital is lucky to have Sean on their team. I look forward to a long-term partnership with Reliance First Capital and Sean.

 
 

James T. - MI

It was a good experience. The entire process was real easy Nicholas what's my agent Awesome young man He knew the product and the representatives to help me to finalize My mortgage.

 
 

Anna R. - SC

Hello, several weeks ago I decided I needed to get some bills paid off and get some repairs done to my home. Reliance First Capital responded and I decided to go with them and that was one of the best decisions I have made. Most of the communication was with Alyssa Carbone. She was always so helpful courteous always willing to answer questions, encouraged me to call her if I had any concerns about anything. If I called and she did was busy or out of the office all I did was leave my name and she called as soon as possible. I could not ask for anyone to have been any more helpful, kind, or encouraging. She is a very valuable member of your team, very lucky to have her. I can't express my appreciation for her caring attitude. Don't get me wrong, everyone I spoke with was courteous, and knowledgeable but I dealt with her the most. I'm making repairs and paid all credit cards so thanks to everyone involved in this transaction. I will always be so grateful to you.

 
 

Robert W. - NM

It was a pleasure dealing with upbeat, friendly and very professional people, as Henry and Amanda both were. The process was seamless and smooth and fast.

 
 

Rebecca S. - TN

Michael Smith was exceptional thru the entire process. When he told you he would follow thru and call you back he absolutely did at the time he gave. I never had to worry about anything throughout the process. HE took the time to answer all of my Questions. I cant thank him enough for all his help he is definitely an asset to your company. I have no one at this time but have kept Michael's number and will refer them to him

 
 

Libi F. - OH

Janna is a perfect professional. She was available even on Saturday. I very much appreciate her work.

 
 

Krystal S. - AL

Audrey was amazing from the beginning to end! She was very approachable and easy to work with!

 
 

Edwin D. - RI

Nicholas was very professional, very helpful, very informative, and very good at what he does. The entire time he spent with me was of the highest level of professionalism, very realistic at what he offered, and very professional at what he explained again and again.

 
 

Julius J. - GA

John Flower was fantastic.

 
 

Marthinus and Marysia L. - FL

We have worked with Lance from Reliance First Capital for the last month +, and honestly you do not get Gentleman like this anymore on this planet. From the 1st phone conversation straight through to the funding and closing of the deal we were treated with utmost respect and super professionalism. We highly recommend his services and can guarantee you will not regret working with him on any of your financial needs.

 
 

Michael L. - FL

All promises were kept and timeline was so fast.

 
 

Samantha B. - GA

Easy and reassuring refi experience. In a time of high interest rates and a housing market bubble about to pop, my husband and I were hesitant about doing a refinance...but Stephen reassured us the process would be streamlined, easy and efficient. And it absolutely was! We couldn’t have been more comfortable or reassured than by our Mortgage Analyst Steve! Everything he stated and presented he followed thru on! He treated as if we were family. Nick was also amazing processing all our documents and loan preparations! Thank you so much Steve and Nick and to Reliance First Capital!

 
 

Anthony M. - FL

Alyssa Carbone, she listened and most importantly she did not push when I decided to wait on an earlier occasion.

 
 

Bonnie S. - MA

Reliance First Capital is an exceptional lending company, the two that I dealt with during my process were beyond professional, kind and very patient with me. They are truly an asset to the company that they work for. If the need ever does arise again where I am in need of help this would be the company that I would call. My Mortgage Analyst Corey and the loan processor Nick were the ones who I would ask for. Thank you so very much for all your help and kindness. Working with Corey was amazing. His professional experience was beyond expected. His patience, honesty and kindness made my husband and I so happy. I am not computer smart and his patience with me was unbelievable. He helped me with all the paperwork that is involved with doing a refinance. I would send all my friends and family to Corey, and know that they would receive the same kind of professionalism that he has shown my husband and I. It is very easy to see how much he loves to help people. I could go on about how great our experience was, but if you are ever in need of a mortgage lender loan officer please consider Corey Forsberg of Reliance First Capital.

 
 

Lori W. - NC

Reagan went above and beyond to help me with my loan. He was knowledgeable about the loan process and my individual needs. Highly recommend Reliance First Capital and Reagan for exceptional service.

 
 

Malcolm R. - LA

Henry, from start to finish kept us informed and on point very helpful, kind, and friendly.

 
 

Earl D. - NH

I have never applied for a refinance loan on my home. Working with Andrew was such a great experience. He walked my wife and I through the whole process and made it simple. If the need came up again, I would not hesitate to call him. I highly recommend him.

 
 

Connie G. - SC

Helped me get started and got the job done, with great support.

 
 

Henry P. - NY

Nick was very helpful with smoothing out the whole process very easy to talk to and very understanding.

 
 

Cody P. - IN

Erica was exceptional to work with. She was thoughtful, kind, helpful, and kept us updated through the entire process. I will be recommending her to anyone who is interested in a home equity loan.

 
 

Marcel P. - GA

Excellent service by Chris in Ohio. Chris at reliant first capital really went above and beyond for me and my family and helping us to refinance and also to be able to pay off some debt. Our situation was so difficult and all the other lenders was unable to assist us. God sent Chris to save us in the situation that we were in. Chris and his team worked around the clock and treating us like family to make our deal be approve. I can't think Chris enough for the amazing job he did for us. Chris I want to thank you from the bottom of my heart for everything you have done.

 
 

Stanley J. - TN

Always there to take my calls!

 
 

Cedric C. - AL

The was an awesome experience. I can't say enough about Andrew Saunders, and his staff they worked relentlessly to make sure I got the help I needed. Will definitely refer as many people as I can because they're truly a Godsend. Once again, Andrew, thank you for all that you have done.

 
 

Ernesto C. - AZ

When Andrew got involved, things started to move quick and smooth. I'm really happy with his Service. He was involved in everything.

 
 

Betty F. - AL

Audrey was very helpful and understanding she help me out with kindness I will be grateful to refer Audrey to everyone who is looking to buy a home. Thank you for all you have done for me.

 
 

Virginia J. - MI

We were scammed and all our money was gone. Plus my husband was very ill and quit working. We are elderly and were left with nothing. Mike O'Brien worked hard and as fast as possible. He is WONDERFUL. Michael was fantastic and I feel like he is a friend. He worked hard on the loan and got it done as fast as he could. I wish I knew someone now, but when I hear of anyone I will send them to Michael.

 
 

Tonya L. - AL

I'm so thankful for Reliance First Capital approving me for my first home...Great company and highly recommend Mrs. Audrey Morrell to assist you in your home buying needs...

 
 

Frank C. - MI

Mr. Pesci stayed with me for 4+ months helping me to get a clear title to an irrevocable equity trust and explaining the loan and loan process. I'll go to RFC for the next loan and encourage others to do the same! Reliance First Capital is my lender and I'll recommend 'em too!

 
 

Casey Z. - NY

Rachel Aul provided exceptional service, she was always there to answer any questions I had in a timely manner and helped us through the entire process.

 
 

Latawna J. - AL

Audrey Morrell is the best mortgage analyst ever hands down!!!!! She help me every step of the way with purchasing my new home she kept me in good hopes knowing she will take care of everything if you want a smooth transaction Audrey Morrell @Reliance First Capital will be your go to I can't Thank her enough for what she has done to help this dream come true in getting my home! I would give her 10 stars⭐️ if I could!

 
 

Karol J. - FL

Cory was so helpful and attentive, he was with us through the whole process and he educated us on information that we needed answers to. He made this a very positive and satisfying experience. I would recommend him to anyone and we have recommended him to a few friends. Thank you, Cory, you are a bright light in the business world.

 
 

Melissa A. - NY

closing went so smoothly. Zero hiccups at all, everything was wonderful. I don't have anyone in mind at the moment but I will absolutely refer anyone I know to Reliance First Capital in the future.

 
 

Tangela C. - AL

I have so many good things to say about Audrey. This woman was 9 months pregnant when I was first introduced to her. I didn't know the strength of a pregnant women could work so hard to get me closed in my house by the New Year 2023. Audrey worked day in and day out with my process. God gave me and her strength to get through the process and she made it happen. I was very pleased with her and how well she worked with me. I recommend her to anyone who is willing to work with someone who is not about the money but all about meeting the needs of the client. It makes a difference.

 
 

Brett T. - AL

Audrey Morrell got it done when no one else could!

 
 

Lynda B. - MI

My experience with Reliance first capital was excellent. The process was very fast quick and efficient. I worked with Nick and he was excellent great person to work with and very knowledgeable.

 
 

Eddie M. - NM

Rose Nalls was very knowledgeable and was Helpful and she was always available when necessary.

 
 

Nikita H. - MS

Melissa was very helpful to us anyone above to help us out to get information that she needed, right down to do the closing. She walked us through a whole lot and will always be there for us. I thank you and may God bless you and keep doing the work that you are doing helping people.

 
 

Eddie R. - LA

I dealt with Mrs. Audrey Elizabeth Morrell, she made the process as painless as possible and everything thing was done in a timely manner. If I ever refinance again I hope to use Audrey.

 
 

Michael Smith - LA

I had a lot of issues buying my home. It literally took Audrey about an hour and she had everything straightened out. Highly recommend her.

 
 

Joseph G. - NM

Reliance First Capital was really an excellent choice to help me get what I needed with my home. The employee that helped was truly a blessing, Audrey Morell really was amazing and went up and beyond with her job and helped me and my grandmother with so much I'm so grateful for the company And Audrey Morell especially! I will a hundred percent recommend their services.

 
 

Tamika R. - OH

Michelle, Sash and Rasool made this an easy process. Extremely happy and wouldn't change a thing. The timeline showing you the progress of your loan is amazing. I looked forward to seeing my status change.

 
 

Stacey M. - MA

One of the best experiences I ever had with someone. The entire processes was so easy to work with Stephen. He helped me through the whole processes. Made it easy for me and my wife. I would recommend him to anyone that needs to do this. Thank you!!! Brent and Kelly helped me with everything all the way through. Both were super patient with me and very friendly. Excellent service! Stephen was outstanding throughout the entire process. I appreciate his honesty and kindness to help us get this loan with our best interest in mind.

 
 

Danny V. - VA

Very professional and no pressure.

 
 

Cody J. - OH

Dylan was a professional from the start. He was quick to answer any questions I had during the process and answered them with the knowledge of someone who really cares about his customers. I would recommend you work with him if you need any refinancing or looking to purchase a home as he would walk you through it and ensure you have a deep understanding of the process and anything that may come up during it.

 
 

Calvin R. - NC

No improvements needed.

 
 

Rebecca K. - AL

Taylor kept me informed all the way through the process with any questions I had and anytime there were paperwork to be filled out. Your team was very excellent.

 
 

Toni L. - NJ

Great experience! Lance was awesome in every aspect. He went out of his way to help me achieve what I wanted. He was friendly, courteous, knowledgeable and most of all honest. I felt very comfortable with him and guided me every step of the way. I would definitely recommend Lance. A in my book!

 
 

Brad O. - MA

Donna was very helpful and knowledgeable. She is very professional. She knows what she is doing. I am very satisfied with her and will probably use her again.

 
 

Derrick C. - IN

Reliance First Capital renewed my faith in the refinance process. I had been led astray by two previous lenders which made me gun shy. They are a quality mortgage company and I wish them continued success.

 
 

Maria G. - OH

Alexandra and Marta were very helpful assisting me with getting in the [customer] portal so I was able to sign documents accurately and they sent me the information by email. I greatly appreciate their assistance. The Reliance First Capital team are a great and awesome team.

 
 

Richard E. - PA

Reliance First Capital was first rate from start to finish of the loan process. I have done many re-finances in my life and this was probably the best. Friendly, courteous and knowledgeable mortgage analysts, who answered all of my questions and concerns. Would not hesitate to recommend this company to my family and friends. I have done many refinances in my lifetime and Reliance First Capital is as good or better than any company I have used. Friendly and courteous. Would definitely recommend. Justin was with me from start to finish. Was easy to talk with and covered all my concerns. I feel that he is a credit to his company.

 
 

Anita B. - FL

Very good experience. The process was easy, and Lance was very polite and helpful through it all. I would gladly recommend him to anyone.

 
 

David D. - NC

My husband and I refinanced through Reliance, with Richard Fisher, at the end of 2022 and it could not have been a more positive experience. We hit a couple brief snags (scheduling, mostly) along the way and had more questions than a toddler but, Rick was super patient, understanding and thorough. If anyone has to go through the frustrating and overwhelming process of refinance, I highly encourage you to seek out Richard Fisher and Reliance First Capital, as he/his team made this a far more bearable process, even seeking out our VA-approved pest inspection company for us, rather than me continuing to do so in vain, through a trying season of life. Thank you so much to Rick and Reliance!!!

 
 

Cindy P. - SC

Tracey was amazing with the refinance of our home! She made herself available at all times! She went above and beyond helping walk us through the entire process! I couldn't have asked for anyone more qualified or personable to work with! I would highly recommend Reliance First Capital and Tracey!

 
 

Marvin C. - TN

Everything went fairly smooth all the way through.

 
 

Evonn C. - AL

My first experience with the company with excellent. My agent Audrey Morrell was very nice and helpful the entire process. I'm a first-time homebuyer and I recommend Reliance First Capital. From start to finish I was very impressed with their service. The loan process wasn't too long and everything went smoothly. The representatives were very informative and helpful. Everyone was very friendly. Great experience! The process was not too long and everything went smoothly.

 
 

Zack J. - MI

You're the best, you did a good job. Thank you so much for everything. God bless you.

 
 

Michael A. - NC

Oula Suzanne Horne did a professional job.

 
 

Efrain C. - NY

Reliance First Capital LLC Where Do I start? First and foremost, I must mention Rachel Andrew, my Mortgage Analyst who was there for me from the beginning to the end in every way possible, answering all My questions and walking me through my refinance. Dotting all the I's and crossing all the T's and making sure I was comfortable with the way the loan was going through. I highly recommend Rachel as your Mortgage Analyst to anyone who's out there looking for an investment property loan or refinancing your existing loan. Rachel was there with me from the being to the end even though she had family matters to tend to! She still was there for me she walked me the whole process! Every time I called or needed help understand something she took the time to explain and made sure I understood what I was doing! Rachel went beyond the call of duty!

 
 

Craig E. - PA

We worked with Alicia Calabrace the most, then Alexandra and Alan at an office in Ohio. [Thanks] for working with us and also for their patience!

 
 

Irene D. - TX

Brad Thompson was excellent and made us feel very at ease with the entire process. We want to Thank Brad and everyone else who assisted us in our Cash Out Refinance process. Every one who we spoke with were very supportive and helpful during the process. We will spread the word and give our family and friends Brad and Reliance First Capital's contact information. Everything went extremely well!

 
 

John M. - PA

Brad was really good to talk with. He was genuine and not pushy at all. Great company to work with all around. Everyone I dealt with at Reliance First Capital were excellent.

 
 

Tonya T. - OH

Akim Holloman kept me informed every step of the way.

 
 

Carlene O. - CT

Ritu Sethi is our Godsend. This was our first mortgage with Reliance First Capital. We originally started our process through a different Rep and then got referred to Ritu. We had a life changing experience with Ritu. She was truly "aakasmik dhan" a Godsend through the entire purchase process. We had many different obstacles arise, but Ritu never gave less than 100% of herself. She communicated exceptionally and explained every step to us, as we went along. She followed up regularly, sometimes on her day off. She has an amiable personality and was an absolute joy to build a relationship with. There was nothing that she wasn't willing to help solve and always provided wise advice. We will definitely recommend her to our friends and family that are ready to become homeowners as well.

 
 

Cleveland J. - FL

My loan officer was mild mannered and softspoken. Lance was honest and upfront with us. He was also very polite .His manner convinced us we could trust Reliance First Capital. We would recommend your company to others.

 
 

Kristy W. - PA

Supportive and helpful. Rachel was absolutely wonderful to work with. She kept everything moving with a particularly hard closing with selling an old house and buying a new house all occurring in 5 hours. She was there to answer my multitude of questions and in a very speedy manner. She reassured me and gave me realistic expectations. With Rachel the closing hasn't been the closing of our communication either. Since closing, 6 months ago, she has answered questions about year-end tax documents and random mail I was getting directly after closing. Rachel also said she would look out for me in future years, checking in and to if remortgaging makes financial sense. Rachel was a joy to work with and if my forever home turns out to be not forever, I would not hesitate to work with Rachel again.

 
 

Angela D. - NY

Excellent. Lance kept us abreast every step of the process. He was extremely patient even though there were times when I became impatient.

 
 

Ben A. - PA

Rachel made this terrifying experience painless. Any time I had a question or concern she answered it in layman's terms so I could stop my anxiety. I strongly recommend Rachel.

 
 

Sherril B. - PA

Fabulous working with Rachel! I wanted to get a lot of remodeling done, but had no idea of what I had to do to even get started! Then Rachel contacted me about the possibility of a lower rate refi. Wow, it actually got done. Printer didn't work Rachel talked me through how to use my printer. Then she had to explain how to email documents, using my phone! Rachel had so much patience and was sincerely happy to guide me through all the VA paperwork. Then Rachel even managed getting us a better rate. Exemplary guidance and knowledge for anyone, Rachel will gladly help you figure out the best for your situation.

 
 

Hubert A. - ME

Ali is a good worker and because of him I got good information about your company, thanks. Ali was good with me for all paperwork and help. Very good mortgage for your mortgage problems.

 
 

Yveline L. - FL

This was not my first experience with Ritu Sethi. She has proven to be a seasoned loan officer who knows all the right buttons to touch in order to bring forth positive outcome. The process was extremely difficult because of one Financial Institution that we had to deal with and, truly, I wanted to quit. Ritu handled the situation with grace, knowledge, patience, compassion and assiduity making many phone calls after phone calls on my behalf; where I was overwhelmed, she was reassuring. "We can do it". She kept saying. Oh Yes! She nailed it. Amazing! Above and beyond my expectations. Thank you, thank you and thank you Mrs. Sethi.

 
 

Hassan H. - FL

Everything was perfect. Excellent customer service and great communication skills. Bradley and his team went above and beyond expectations with my loan. I recommend for his team to be recognized because I am a satisfied customer who would refer other because of just great service.

 
 

Greg F. - NY

Excellent Experience! Donna went above and beyond in our refinance and got us over all the hurdles in a very short time. She even beat the rates from our own bank where we have our savings. I can’t say enough about how hard she worked and how great our experience was. Believe me, we presented her with some hefty hurdles lingering from a recently closed business in NY State. It turned out to be a very quick and painless process. We referred her to my brother-in-law, she did an amazing job with the financing on his multiply investment properties as well. Thanks a ton, we couldn’t be happier!

 
 

Kevin M. - PA

Rachel made this an excellent experience. Because I am computer challenged, she made this experience very easy for me and very fast and explained everything along the way so I could understand it and layman's terms. I cannot thank this company enough and Rachel for her diligence and hard work by helping this blue collar computer illiterate person out.

 
 

Lindsay M. - WA

Great experience with refinancing! My husband and I were thinking about refinancing our house while the interest rates were low and we contacted Rachel to get some basic information about what all it would entail -- we were a little nervous to go through the process. Rachel took us under her wing and walked us through all of the steps and really set our mind at ease. She was extremely knowledgeable and thorough and didn't make us feel intimidated to ask a million questions. We decided to move forward and Rachel led us through the process very patiently and got us a great deal with our refinancing -- she actually pointed out a few different scenarios with money-saving options we would never have thought of! The whole process was a great experience, and I wouldn't hesitate to recommend Rachel to all my family and friends!

 
 

Cindy F. - TN

It was an amazing experience! The entire process was easy and Ritu helped me every step of the way! She knows exactly how to help you!

 
 

Marion V. - NY

Stephen was amazing! I can't even begin to sing his praises. The entire process was seamless without the usual stress of jumping through constant hoops of paperwork. Stephen guided me every step of the way with a considerable amount of patience. He was communicative, personable, professional and encouraging. I can't say refinancing is a lot of fun but Stephen certainly helped to make it enjoyable. Stephen was an excellent loan officer. It was a seamless process with a personable, professional communicative representative,

 
 

John B. - NY

Refinancing made easy. It was a pleasure to work with Stephan and his team. Being self-employed, this was not the usual refinancing. Stephan found a program that suited my needs, and the rest as they say, is history. It was a pleasure to work with him and he guided me through every step of the process. He answered all my questions and was always available when I needed to speak with him. Truly an arduous process made easy with him.

 
 

Timothy S. - KY

Caleb always guided me along the way.

 
 

Kerry A. - AR

Everything went wonderful.

 
 

Garfield M. - FL

The whole process was professional and they were very helpful.

 
 

David B. - TN

Taylor did an awesome job. He made it so easy I kept thinking I was getting scammed or something was gonna go wrong. You guys handled my loan flawlessly.

 
 

Michael B. - TN

Kelsey was awesome she made sure that I was well informed about everything and if plans had to change she made sure she had several options lined up and available so the process would not stall.

 
 

Kevin C. - FL

I just wanted to say that both Jamie and Nicholas are an asset to your company and I feel are now my friends.

 
 

Frank A. - NM

Thank you so much! Thank you so much for working so hard to get this loan funded. After closing I kind of missed talking to you guys I felt like I forgot something that Monday morning. You guys are the best! We truly appreciated you going above and beyond to get this loan approved.

 
 

Kenneth C. - NC

Richard Fisher is a very standup guy. I would recommend him to anyone looking for help with any type of mortgage situation. A very helpful and knowledgeable professional, but takes the time to get to know you and your wants/needs.

 
 

Debra K. - SC

Nicholas, from the first phone call, won me over to Reliance with his knowledge of product, sincerity in his desire to assist not just sell me a product. He stayed with me throughout the entire process keeping me informed of all that was happening, what was needed and why, and lots of encouragement when things on my end became bogged down. Every teammate that I encountered, Roberta Henning especially, was very helpful, informed, and k kind. Documents needed from me were not always so easy to obtain, yet, patience and assistance were abundant.

 
 

Teresa C. - VA

You all were completely excellent with everything.

 
 

Jill D. - NC

Cannot recommend enough! Courtney was an absolute pleasure to work with. She was straightforward, honest and really went to bat for me. She gave sound advice that ultimately saved me money. She was organized, knowledgeable, resourceful and patient (I had to be reeled in a few timed to get my docs together). Mortgages can be scary, but with Courtney you are in capable and efficient hands; I cannot recommend her enough!

 
 

Bryan E. - NC

Excellent communication and easy to work with. Courtney did a great job and was easy to work with. She showed us options other people didn't and we were able to save money while paying off our home for retirement.

 
 

Sonjia S. - OR

Bradley Goldman was this best and always helpful, considerate and made the important things I wanted happen. I just feel so relieved and happy with my new loan compared to the previous bank I worked with. Thank you Bradley & team at First Capital Mortgage. I will always keep your business in my contact list to make sure anyone I know would like support with any loan. Cheers!

 
 

Jameson R. - OH

I had a great experience with Reliance First Capital! From start to finish it was an easy process with consistent/ timely communication. Cassandra Welter did an amazing job and I would recommend her if you are considering a cash out refinance or an financial needs. Thanks again!

 
 

Tracy A. - TX

Great experience. The refinance process was quick and easy. Sending and signing documents electronically makes everything go smooth and easy. Sean has great customer service and is very quick to respond to texts/emails.

 
 

Ron W. - PA

Great Communication, great service. The process was fast and easy. Paul always kept us informed at all times. His communication skills are excellent.

 
 

Raymond G. - KS

Nicole Della Russo was the most courteous and helpful person I have dealt with through this whole process. I had spoken with several people at different financial companies that were trying to help us, and far and away, she made us feel so comfortable that she is my one and only person I hope to ever deal with when it comes to loans. She will be my first contact.

 
 

Michael T. - NC

Alyssa was super helpful, meet and exceeded my expectations. She was an amazing person to work with and I would highly recommend her to anyone looking to refinance and will be recommending her to my friends and family. Exceptional support and customer service. She gets a 11 out of 10.

 
 

Danielle B. - OH

Justin and Jackie were great at keeping me informed throughout the process.

 
 

Durwin B. - CA

Awesome experience. Listen people. I have never met someone with the experience and knowledge as Sean. A man who is a master of patience is a master of everything else. He has a good heart people. Trust him.

 
 

Joan C. - MA

From Alyssa, Jackie and Lynn they all were professional, courteous, knowledgeable and very pleasant to work with! They were with us every step of the way. Thank you for your exceptional service!!

 
 

Barry W. - PA

Kenneth Watson worked above and beyond my expectations thru my refinance.

 
 

Christopher B. - NC

Andrew was very personable and educated us throughout the whole process. He was very receptive to my many many questions and walked us through the whole process. Andrew and Carolyn got us through our refinance process very quickly and we truly had a great experience.

 
 

Diana C. - NC

Josh went above and beyond in helping me. He gave advice in advance of the application that gave me time to correct some things before applying for the loan. While I feel closing costs were on the high side, it was worth it to get to work with someone like Josh.

 
 

Emma C. - NC

Regan was very kind and courteous throughout the entire refinance process. He helped me maneuver through the online process and always kept me informed on what was next. Amanda, also, available to me and was a great comfort when I was dealing with a personal issue and needed a woman's ear. Michael understood my apprehension giving out information to third party sources and helped me with that process. Everyone was so kind and informative and helpful. Nearing the end of the original closing date of our refinance my husband became very ill and needed hospitalized repeatedly. Regan and Amanda were so helpful to me to show concern for my husband and myself. I was not pressured about completing the process. Regan kept in touch. When my husband's health improved and we were ready to proceed, it was completed smoothly. I am very pleased with every aspect of this refinance process and the wonderful people that helped us along to the end.

 
 

Steven H. - AR

It was a great experience.

 
 

Marion V. - NY

Stephen was amazing. He helped us every step of the way to get this refinance and made the entire process seamless. Personable, communicative and professional Stephen is a valuable asset to the company. Stephen Sasso made this refinance process seamless. His professional guidance and personable nature made the experience so much easier than refinancing I have literally terminated due to the hoops other companies expect clients to jump through. I highly recommend Stephen who is a true and valuable asset to his company.

 
 

Joseph S. - OH

Everything was great. Annahid, Genna, and Lynn did an amazing job getting me through this. they all were so hands on, I’ve never done anything like this and they really helped me, they made it so easy. hats off to those three. thank you... Customer service is king! and they nail it.

 
 

Esko P. - IL

James was excellent. I look forward to working with him again for the next loan. Great support, always try to figure out how the borrower can save and receive more money. Thanks.

 
 

Pamela T. - WA

Rachel was very personable and explained the process clearly, even when there were changes needed, she was proactive and had researched other options ahead of time. I really enjoyed working with Rachel. My loan closed in 14 days - amazing!

 
 

Bridgette G. - MD

My process went well. Everyone I worked with did an amazing job. I definitely trust Reliance First Capital with my mortgage.

 
 

Tangelia C. - AL

Audrey was great to work with. I've never seen anyone 9 months pregnant work so hard. This was amazing to me. Audrey is a nice, compassionate,5)and caring person who met my needs in this process. Audrey is a hardworking individual and she knows her job well. I will be recommending people to her in the future. Thank you so much Audrey. Everyone did a great job.

 
 

Denise B. - NJ

Donna was extremely amazing in helping us with our mortgage. She is efficient and so very friendly. We closed on our refinance quickly and She made it so very easy for me. I would absolutely use her again in the future and I have already told all my friends about her. SHE IS THE BEST!!!!!!!!

 
 

Harlan D. - WY

Nicholas kept me informed throughout the process.

 
 

Lynne B. - LA

Matthew Wambeek was amazing though all this. He answered his phone every time and made this such an enjoyable experience.

 
 

Machelle J. - IN

I had a very satisfying experience with Reliance.

 
 

Andrew R. - NY

Exceeded all expectations. Thanks to Brian and his managers. Our refinance went supremely well from start to finish. Being able to close remotely went seamlessly and was a tremendous benefit since we were diagnosed positive with Covid while vacationing in Puerto Rico. Hats off to Brian and Colleagues.

 
 

Joshua F. - NC

James is very professional. Always willing to help and answer all of my questions.

 
 

Nancy B. - CT

Donna is so smart and confident. From the beginning to the final approval dealing with Donna for this refinance was the best experience for us. Donna not only wanted to get the refinance for us but provided education to help us succeed. I will recommend Donna for anyone that needs her amazing, seasoned experience when purchasing or refinancing a home or property.

 
 

Russell B. - NY

Very good experience. Exemplary customer service. He was receptive to questions, he was Patient, cordial, and friendly. Thanks.

 
 

Donna V. - AR

I liked the fact that when I asked questions the analyst double-checked her answers either supervisor if she didn't know and got back to me with the answer and didn't just guess the answer. Jennifer was always patient and personable with all of her information I asked her for.

 
 

Joan G. - LA

My recent refi was handled very professionally. The communication between the company and I was prompt and I was always informed of any needs in a timely manner.

 
 

Philip H. - NJ

Responded quickly and was knowledgeable. He gave me very reasonable rates and brought everything to light. But I was asking the impossible. I would definitely recommend anyway because of his insight.

 
 

Jessica O. - OH

Yana went above and beyond to ensure this closed for me, and I cannot thank her enough for her efforts. Give the woman a raise! She absolutely deserves it. We were very grateful that Yana knows her work very well. We had a complex need wherein a large mortgage was required and 3 signers were on the mortgage. It was so complex that no other company could figure it out yet but, because Reliance First Capital has highly experienced agents, we were able to close within 10 business days which we greatly appreciated. This company has the experience and the fortitude to close home sales.

 
 

Frederick V. - NJ

Jacqueline, at her worst, is fantastic and at her best, the words have not been made yet to tell someone how incredible she is to work with. She makes me feel like we are brother and sister, and that was pretty much from the first telephone call. She is more than an asset and you are lucky to have her talents.

 
 

Peter K. - NY

Lisa Podorson was a pleasure to work with. She took the time to explain everything clearly. Help us with any questions and concerns. She made the whole process easy. Great company. Lisa Podorson was awesome to work with.

 
 

Lisa D. - PA

Erica Markiewicz was extremely helpful and patient with us, walked us through every step answered every question we had. Contacted me right away when ever i emailed or left a message. She was very caring. I highly recommend her to be a great contact. I plan on telling anyone looking for a mortgage or refinance to contact Erica. Also Lindsay Jaquith was very helpful and responded right away when I would contact her with questions.

 
 

Shannon J. - OR

Amazing experience working with AJ and her team! My husband and I wanted to refinance and pull some equity from our home. Covid, along with health issues, had hit us hard, and we were not sure if we'd qualify. I contacted Lending Tree and was lucky enough to work with AJ. Today we funded!! I have worked as a real estate broker since 1998, and AJ was hands down one of the best lenders I have ever worked with, extremely personable, yet professional! I would recommend her to any of my clients, friends or family!! We cannot thank AJ and her team enough!

 
 

John L. - SC

Victoria was very knowledge and answered my questions.

 
 

Jacob B. - WA

Hire more people like Ken! Seriously the best experience getting a loan my entire life!

 
 

Matthew L. - TN

Great and personable service!

 
 

George S. - MA

It was a great experience dealing with Stephen Sasso. He was very respectful and a professional all the way through the loan process. He was very helpful making sure we received all the paperwork we needed to sign and going through it with us to make sure we understood everything that was in the contract. We would recommend Stephen 100 present. He definitely makes the process easy to do for his clients.tephen Sasso was very respectful and a professional all the way through the loan process. He was very helpful making sure we received all the paperwork we needed to sign and going through it with us to make sure we understood everything that was in the contract. We would recommend Stephen 100 percent. He definitely makes the process easy to do for his clients. I would also like to thank The Branch Manager Michele for going out of her way to make sure all the payoffs were correct and accurate. She went the extra mile, and it shows she really cares about her clients and has a great knowledge of the banking industry. I really appreciate how she went out of her way to take care of the loan even after we closed. Stephen Sasso was very respectful and a professional all the way through the loan process. He was very helpful making sure we received all the paperwork we needed to sign and going through it with us to make sure we understood everything that was in the contract. We would recommend Stephen 100 percent. He definitely makes the process easy to do for his clients. I would also like to thank The Branch Manager Michele for going out of her way to make sure all the payoffs were correct and accurate. She went the extra mile, and it shows she really cares about her clients and has a great knowledge of the banking industry. I really appreciate how she went out of her way to take care of the loan even after we closed.

 
 

Ray C. - SC

It was quick and flawless! I really don't know of anything that could of went better! Kurvin Made the whole process seamless! Carolyn got the closing scheduled quick!

 
 

Brandi K. - OH

My husband and I bought our first investment property, and we are so glad we chose Rachel with Reliance First Capital! She was extremely helpful from start to finish and was always available to answer any questions that we had! Rachel made the process easy, provided us great mortgage advice & we closed VERY quickly! We look forward to working with her again in the future. If you’re reading this, choose Rachel as your Mortgage professional!

 
 

Robert M. - NY

My wife and I were shopping to refinance our mortgage. We talked to a number of Mortgage Brokers and after a number of tries finally tried Reliance First Capital and were contacted by one of their Mortgage Brokers, Cassandra Lea Welter. What a blessing she is! After all those other Brokers, my wife said, right away, “Maxwell she’s the one”. Woman’s Intuition held true and now we call her Cassandra Lea “Awesome” Welter! Cassandra was always pleasant and positive as she guided us through the mountain of paperwork. She answered any and all questions with a bright and cheerful attitude, while setting realistic goals. We trusted her insights and always felt she was doing her very best for us. Cassandra is very personable and pleasant to work with. She seems like a member of the family, and I would recommend her to anyone.

 
 

Charles B. - LA

Outstanding help Wendi Samples, not to go into detail, but I had trouble making my wife to understand that we needed to do this. She was quite adamant when she spoke to Wendi I was right there the first time she stayed calm cool and collected and I had for warned her about this and she handled it highly professional. Please pass it on that I said very much thank you for her service. Everything was explained and was taken care of with the utmost speedy reference.

 
 

Thomas F. - IL

Cassandra kept us informed every step of the way and made the process very easy for us from start to finish.

 
 

Richard S. - NY

Wonderful people to work with.

 
 

Donald H. - NJ

Thank you for making our dreams come through, you have been a tremendous help in helping us to acquire our first home, please accept this gift as a token of our appreciation. Thank you!

 
 

Roger C. - FL

What can I say, none other than Mark Reed and his crew provided exceptional service. Thank you guys this is an early birthday present. They took care of everything and for that I am very grateful.

 
 

Thomas H. - PA

We recently refinanced our home with Reliance First Capital. Our Senior Mortgage Analyst, Bryan Carter was the best person that anyone could ever hope for to get whatever you may need. He walked us through step by step every aspect of the refinancing process. He answered all of our questions that we had and explained everything thoroughly. He kept in touch with us and made the process so quick and worry free. We really enjoyed working with Bryan and we strongly recommend that anyone that needs any of Reliance First Capital services to contact Bryan Carter. You definitely will be glad that you did.

 
 

Cynthia M. - AZ

When I refinanced my home, I went with Reliance First Capital because of Dylan, he is a wonderful addition to that company he provided me with complete and accurate information and always answered every question I had he took every call I made to him and made sure that sure that I understood what he was telling me regarding all the cost associated with refinancing how much money I would be receiving what debts would be paid off and made my refinance so easy that by the end of the refinancing, I felt like he was my friend and not just a loan company that I was dealing with. He provided me with tips about the appraisal and things to do to help my appraisal go through and just made my life so easy and stress free while refinancing my home I cannot say enough good things about him. He took a real interest in me and my life and what I was going through and was so very helpful and kind if I ever refinance again I certainly hope that he is still with the Reliance First Capital because he is who I would call to help me refinance again.

 
 

Omar Q. - NC

Myriam attended our process from the beginning in a very professional manner and provided us with all the necessary information to get the loan approved. Myriam responded and clarified all our doubts immediately, evidencing that she knows all the procedures established at Reliance First Capital. Myriam is a very kind and polite person in dealing with her clients. Lorena and I also want to thank Frank for his leadership and management of his work team, who supported us throughout the Loan approval process. At this moment I have not identified any person that I can refer to Reliance Capital, but I will be looking out for any potential clients. Thank you very much. (translated)

 
 

Lucretia D. - MD

Our experience in a single word: AWESOME. It was an Incredibly happy coincidence that we "stumbled" online on Mortgage Analyst/Loan Officer Annahid Joyce Samiljan. Reliance First Capital was keeping on sending us via email offers to apply for loan/refinancing. The offers were never signed by a physical person. After a few emails (I had previously deleted), I decided to reply informing them that I don't appreciate and don't ever take into consideration unsigned offers. The next day, you guessed it: enters the stage Miss AJ Samiljan. I am a venerable person. I have NEVER met and dealt with a young Mortgage Analyst/Loan Officer of her professional stature, perfect in-depth knowledge of the trade, absolutely impeccable work ethics, patience, courtesy, friendliness. She encouraged us to never hesitate to email her should we have ANY question to ask about our application. We took advantage of her offer and annoyed her to pieces (so we thought) with zillions of questions via email. Not even once did we sense we are bothering her in any way. Quite the opposite. Otherwise said: the epitome of professionalism in the field. The whole process from applying to closing took about 6 weeks. Of course, there were tons of documents to be presented, tons of documents to be signed, such an extensive process it not a walk in the park. However, we cannot find proper words of praise for Miss AJ Samiljan. My husband of 63 years was equally impressed. He even asked me: "I'm wondering if Miss Samiljan's bosses at Reliance realize what an asset to the company this top-notch professional is!" Bottom line: warmest congratulations and highest appreciation for the experience we had with Reliance First Capital through the assistance of Miss AJ Samiljan. We wish her a continuously successful career to the benefit and total satisfaction of customers like us.

 
 

Cynetia B. - PA

Regan Rutledge made my experience even more exceptional when I had a delay of process and he was determined to make the process smooth. Thank you so much. Communication is my number one priority and Regan, met each and every need.

 
 

Toby F. - AL

Reliance Mortgage company done a great job. The gentleman that helped me done a great job. I would recommend reliance to anybody trying to refinance.

 
 

Donna V. - CT

Stephen was great, helpful and patient. He answered all my questions and made me feel well informed and had my best interest in mind. He was not pushy and was personable.

 
 

David P. - NJ

A very positive experience. Michael Attanasio was very professional at the same time very personable toward me. I have since made my first payment on my new mortgage and that too was successful. Really don't think I could have received better service anywhere else.

 
 

Rose O. - TN

Aspen and Lynda were both great.

 
 

Douglas M. - FL

Cassandra was perfect. Best I have ever worked with.

 
 

Louis F. - NY

Mr. Boico was very helpful on my getting a loan from his company. He called me a number of times telling me giving me inflation about the loan and why it was talking, the time that it did. I was just a bit upset that he did not discuss the amount for the loan. When asking him many questions, he kept me updates on the waiting period of the loan. Yet I did not ask him about the cost, and that one, he should have informed me about the cost of the loan.

 
 

Eric B. - PA

Had a great experience because of Michael He is very easy to work with and very competent at his job. Michael always made himself available (nights and weekends) and went above and beyond to get me through the refinance process on my schedule. He is very informative and explained all the processes in terms I could follow as well as walking me through the items I had issues with in a timely professional manner. I recommend Reliance and I 100% recommend Michael he's the best.

 
 

Joe C. - AR

We had the opportunity to work with Carol Austin and it was an amazing experience. She took great care of us as we moved through the refi process. She kept us informed and made sure we understood every part of the process.

 
 

Cal and Christopher W. - FL

Hi York. Just want to take a moment to say Thank You so very much for all of your hard work and dedication during our loan process. You have exceeded all expectations. Please express our heartfelt thanks and appreciation to your team as well. We are eternally grateful to God for allowing our paths to cross. We have a couple of other family members seeking home ownership. We have already given them your info. I will personally contact you when they are ready. Of course, you have already

 
 

William B. - PA

Alyssa, Joshua and their team were great through the entire process. We had several hoops to jump thru to get this loan closed and funded and their help and guidance made it possible. Many thanks to the entire team!

 
 

Carly D. - PA

Alicia was SO helpful throughout the mortgage process! I'm a first-time homebuyer and she was a great person to have on my team and help answer my millions of questions.

 
 

James C. - TN

Carol Austin done an excellent job, being patience with me and we got the deal done.

 
 

Judy W. - TX

Myriam Taylor is amazing professional, honest, and kind. Every person involved in my refinancing of my home was wonderful, professional, kind. Would recommend 100% Myriam Taylor the agent who assisted me was phenomenal.

 
 

Michael A. - OH

I did several transactions at once and everything went well because I received great support and timely responses from Janna Nersesov. Thank you and I will recommend your company to anyone looking for a professional service.

 
 

Erin S. - PA

Highly recommend Donna. Donna communicated throughout the entire process. Always quickly responded to my questions and concerns. Great to work with.

 
 

Lars H. - NM

Genuine concern for client's financial needs really was beyond our expectations, plus good communication. Initially, there was some miscommunication with getting information recorded. It took time, but with patience it all fell into place. Cannot think of anyone at this time but will use Reliance First Capital for any referrals.

 
 

Jodi G. - MA

Cassandra was a great help in helping with my loan, in every way possible. She was kind, patient and very knowledgeable, and very timely in getting back to me every time I contacted her. I truly couldn't have asked for more. The biggest help for me was how she understood my concerns, and she was able to explain things well and offer great solutions that helped me be comfortable with my decisions. Reliance First Capital is a very helpful company for refinancing. In particular, Cassandra Welter is a true gem to work with. Considering that there are so many factors involved with refinancing, I was assisted and reassured every step of the way by kind and knowledgeable people. I appreciated their help more than I could ever have imagined - initially I wasn't certain that I'd be able to accomplish what I had hoped to, but all went so well, and I'm truly thrilled with how everything did go.

 
 

Marcus M. - NJ

Eric was exceptional. he is an asset to your company. His knowledge of what I needed was instrumental in moving forward with the loan.

 
 

Cynthia C. - NC

Jamie was always so helpful and respectful and met every challenge that I needed.

 
 

Tina E. - PA

Alicia and Alexandra answered all my questions and made it easy and painless.

 
 

Rudy S. - OH

Yana and Alexandria both were prompt, professional, courteous and very clear in what was needed.

 
 

Syed J. - FL

Pleasure to work with Mike and Nick for the refinance of our house. Mike was very helpful and fast in getting everything done and the only hiccup was the VOE which is completely understandable. Overall a worry free experience!

 
 

Martin F. - VA

Henry kept me informed all along the way and Roberta provided access to accept documents in multiple ways.

 
 

April S. - NY

Everything was perfect! Christopher was amazing. I have never had such an easy process of refinancing a home. He was in constant communication and provided an answer to me within a few hours. I don't think I would ever go anywhere else again for a mortgage or refinance. It was an amazing experience from start to finish. And doing everything remotely made me a little nervous but it was the best.

 
 

Gayle and Rusty P. - OH

Thank you for all the hard work you have done for us. You saved our home for us.

 
 

Cynthia L. - FL

Michael Proud made it a fantastic experience!!!! Michael Proud: Courteous, friendly & His expertise is outstanding. He explained every detail to me.

 
 

Roxie W. - FL

Erick Cifuentes is an excellent representative, he explained every step of how the loan process worked and made sure I understood the finance part of the loan, Erick is and exceptional great guy, very respectful an excellent representative.

 
 

Tonya G. - PA

This was an incredibly easy process I’m so glad I was able to work with Bridget on my refinance. She kept me in the loop and was good about explaining each step of the process. My refinance closed quickly. Amazing experience.

 
 

Mike and Carol B. - FL

Working with Toi Meade and her team was an amazing experience!!!!! They kept us informed every step of the way. The building process was long due to Covid but working with Toi Meade for financing was nothing short of excellence!

 
 

Susan S. - AL

Thank you again for being so knowledgeable and helpful.

 
 

Carol R. - WA

Pooja was wonderful to work with. I am a senior citizen, and she was very patient throughout this process. It is a stressful process to go through, and she was very kind. She was excited for me and made me feel like she really cares about her clients.

 
 

Clarise C. - PA

My agent was so lovely to work with. I Love her. Thank you.

 
 

Brandi K. - OH

Rachel Andrew is THE best! My husband and I bought our first investment property, and we are so glad we chose Rachel with Reliance First Capital! She was extremely helpful from start to finish and was always available to answer any questions that we had! Rachel made the process easy, provided us great mortgage advice and we closed VERY quickly! We look forward to working with her again in the future. If you’re reading this, choose Rachel Andrew as your Mortgage professional!

 
 

Caterina G. - NY

It was an excellent experience. Frankly, I believe that God has put an angel in my way. Michael O’Brien advised me in a very professional way and at the same time he understood our difficulties by helping us make the best decision. Michael took care of our application always answering all our questions with kindness and clarity making us always feel comfortable to call him for further clarification. We closed in exactly one month and Michael made sure everything ran smoothly. Reliance First Capital is a very good agency.

 
 

Hester H. - MD

Sheila was so knowledgeable and easy to work with. It was actually a pleasant experience. I will gladly recommend her, and Reliance First Capital to my friends and acquaintances. Thank you for the excellent, timely service and making me feel so comfortable, especially during the computer part.

 
 

Curt K. - PA

Great experience!! Paul was amazing in the whole process of our home refinance. Every step of the way he fully made sure we understood every step and gave daily updates on how everything was proceeding. Great guy and great company!

 
 

Darryl H. - FL

Jim did an excellent job! He wanted to get my loan closed because he really cared about my personal financial wellbeing instead of just making commission. It's hard to find that with today's Loan officers. Give him a raise!

 
 

Deborah and Richard B. - TN

I knew from the first day, I spoke with Rachel, we made the right choice! Her personal warmth, kindness, professional knowledge and ability to provide us with (multiple) financial options exceeded our expectations!!! We cannot thank her enough! for being the BEST part of Reliance First Capital. We wish her well and much success!

 
 

Donna D. - NY

Robin made us feel relaxed and confident things would go well, and they did. He us a definite asset. It was a pleasure working with him.

 
 

Cynthia C. - GA

This was a terrific experience. Everything went smoothly and quickly. It couldn't have gone any better. Michael was exceptional. Michael was quick, efficient, and knew exactly what he was doing. It was a pleasure working with him. Dave, Lindsey, and Matt the Manager were also helpful during our refinancing process. Everyone did a wonderful job. We are so thankful to all of you. Excellent experience. We were very pleased with the service we received from Reliance First Capital. They were extremely organized and very efficient. The mortgage analysts were wonderful to work with. We even got calls from the manager to make sure we were being treated great, we were very impressed with the company and how quickly they were able to refinance our home. Thank you so much to everyone involved. We were extremely pleased with Michael and the job he did on our mortgage loan. He was fast, efficient, and took great care that we knew everything that was going on during the entire process. We would highly recommend him to our friends and family for any future mortgages that they might be interested in. We’re certainly going to tell them about Michael. It was a pleasure working with him. We’re kind of sad it’s over, we feel like we made a good friend.

 
 

Christine S. - MA

Cassandra is awesome! We are so happy with our decision to work with Reliance First Capital. From our first conversation, Cassandra Welter was a pleasure to work with. She was so personable and knowledgeable. She took the time to discuss our goals and developed several options for us. She was patient and helped us work through each option and make the best decision for our family. Cassandra kept us updated on each step of the process and was always quick to respond to any of our requests. She also gave us great financial advice which will help us meet our goals in the future.

 
 

Joseph K. - FL

Extremely knowledgeable, I have worked as a realtor and Caleb knew how to bring the point across when explaining the procedure. Caleb informed us of a plan that I thought would not work because of retirement. I have already referred Caleb to my friend.

 
 

Peggy H. - PA

Hi Brian. I just want to thank you for your kindness and that you tried so hard to help me. It is so nice to see genuinely kind people in your field that really care! Thank you!

 
 

Jason P. - TX

Jacqueline Shumny Andrews did an amazing job helping with our refinance!

 
 

Randy S. - GA

While his knowledge of banking stood out so did his personality which when combined made for an excellent customer service experience. He made sure that the loan was the best one that fit my needs for today and for years to come. I could tell by his voice that he was a younger man than myself but he spoke with the wisdom of the generation yet to come. The guidance provided made the experience very helpful. While his knowledge of banking stood out so did his personality which when combined made for an excellent customer service experience.

 
 

Michelle F. - NY

Andrew was right on top of everything which made my refinance completely seamless. He was a dream to work with and I would highly recommend him in the future to any of my family and friends.

 
 

Julice T. - SC

Bryan Carter was a joy to work with, giving me every opportunity to succeed in this process. If you need a professional to walk you through the process he is the man. Bryan Carter has a responsibility to serve the client and he does it well. He never forgets the small details.

 
 

Michelle J. - OH

Marta took the time over the phone and in written communication to explain my loan and exactly what was required of me to allow this process to move along smoothly and quickly. Svetlana also assisted in keeping me updated on all outstanding items as they were needed and then followed up to confirm receipt. I changed to Reliance First Capital after already starting the process with another lender and I am so glad that I did! From my first conversation with Yana, I felt confident that I made a good decision making this change. Thank you for your service!

 
 

August D. - NY

Stephen Sasso, after your first contact with him you will know that he understands your wants and needs and will provide you them. Very good financial decision. Your employees, specifically Steven Sasso, are vert knowlrgablr, helpful and personable. Your company was excellent. I have and will continue to recommend Stevrn Sasso, Reliance Capital for lowest rates and honest and carring service. I made it more difficult by changing loan amount 3 or 4 times and asking more and then more questions. Steve answered all questions and then provided additional alternative information not requested but was very beneficial and more than greatly appreciated. I spoke with 11 ffinanccial companies 6 of them accessed my credit records. and 5 offered me various types of loans. I sent 1 place $500 for an appraisal. I received a call from Steven Sasso from Reliance first capital and after explaining I already spent $500 on appraisal woth another lender he aked if I wanted to discuss another offer and he would accept the survey afrer the other place received it. Well due to his professionalism, vast knowlege of mortgage and personal loans, along with his kind caring and pleasant personality I fortuntunaly accepted to discuss another loan oppurtunity. (I received money back from the cancelled appraisal which was not needed because the other lender was unaware how to structure the loan to go conventional instead of fha saving us having to pay PMI ) Mr Sasso spent many appreciated hours reveiwing several different types of loans. I saved thousands of dollars annually.. Reliance was appoximatly $130 a month less than the other companies on top of not having PMI. Your only hurting yourself if you dont consider different offers. I'm telling you because I know from my experience and I think Mr Sasso from Reliance would be a smart choice. Steve Sasso saved us so much money that after 34 years of marriage (only 2 vacations honeymoon and Disneyland) he showed us how ro get cash back enough to go to Hawaii and still pay off our mortgage, car loan and all our credit debts. If that isn't the best ever I can't tell you any other reason to give Steve Sasso,with Relance a chance to give you the best loan.

 
 

Patrick J. - TX

Awesome. Sean was very personable and thorough. He kept me updated throughout the process and communicated very effectively. Sean did his due diligence to ensure the loan closed ahead of schedule. Great customer service and I would definitely recommend Sean for future needs.

 
 

Tom C. - PA

Preston did an awesome job handling our loan process. Daily check-ins, very personalized approach. Never experience this type of service from a lender in the past. Very easy process with the amount of interaction with Preston. I will be coming back.

 
 

Michael P. - ME

Matt kept us informed, responsive. Morgan was helpful and very friendly.

 
 

Elizabeth M. - NY

Andrew's professional attitude and ethical manner supported my decision to refinance with Reliance First Capital.

 
 

Tonya G. - PA

Bridget McCreight was very responsive and pleasant to work with. She kept me informed of the process every step of the way.

 
 

Rnald L. - MA

Stephen was very personable, knowledgeable and helpful. He seems like a great guy and it was a pleasure doing business with him.

 
 

Russell P. - OH

Carol Austin, what more could you ask for from start to finish. Angels are sometimes the best looking out for your needs.

 
 

Nancy J. - NC

Christian Davis, very informative, polite, and willing to assist in any way to assure me. Thank you!!!

 
 

Paula S. - TN

Sheranda kept me informed every step of the way and told me what to expect. Angi assisted Sheranda in keeping me updated. Kind and Polite Service! Quick and you don't fool around.

 
 

Asha P. - NC

Good experience. The entire process was fairly quick and met our needs. Paul was amazing, he stayed in touch and was very knowledgeable.

 
 

Brandi R. - MI

Fast and easy loan! Bridget was quick and helpful on everything during the loan process. Replies were instant, easy to understand and the process was smooth. Bridget was courteous, friendly, professional, and so helpful. This was record closing! Easy and fast!

 
 

Matthew R. - FL

The process was thorough and expeditious. The few changes that we encountered during the refi were managed quickly and correctly. Communication was constant throughout and terms were clear.

 
 

Amy M. - MA

Great Experience for a tough situation. I was hesitant to further my refi exploration after being relentlessly contacted and then turned down because I am fairly new to being self employed. Andrew not only valued my time but he present options to me during the process when I hit a snag that I thought for sure would not allow me to finish the process. He found a solution and thought outside the box so I could get this done and get out from a mortgage that was less than easy to deal with. Five stars all the way!

 
 

James L. - ME

All in all the loan process went smoothly. The electronic document system seems to send you an separate email for every document. The title company they used still issues paper checks made out to my creditors which they had to mail to me so I could mail them to my creditors.

 
 

William D. - VA

Leslie was wondering to work with during this whole process. She is knowledgeable and always was there to answer any questions I may have had. Great job Leslie. I have no suggestions for improvement. Leslie was great to work with and kept me informed during the whole process. Great to work with her.

 
 

Carol C. - TN

John was amazing to work with.

 
 

Geralda B. - LA

Rose was very excellent throughout my loan process. Very professional and helpful with all details. Been in contact with me since January and followed up with my every need!

 
 

Laura S. - MA

James was amazing! If there was another option better than "strongly agree" I would have selected that. The entire process was quick, smooth, and professional. James kept in touch throughout the entire thing and we truly appreciate him!

 
 

Philip S. - VA

Kevin was my Mortgage Analyst, and he did an exceptional job throughout the process. The process was well thought out and was smooth from start to finish.

 
 

Rosicler C. - FL

The process was great and Joshua dedicated time and effort to help me. Joshua was great during all the process. As a foreigner that is not familiar with the mortgage in the US it is difficult for me to understand all the details and my analyst helped me with patience and care. Fantastic service!

 
 

Brandy T. - FL

York Moore was amazing very professional, knowledgeable and courteous. He kept me up to date in real Time and was always readily available to assist me with any questions or concerns.

 
 

Chelsea V. - TN

Patrick Germovsek was fantastic to work with. He was a wonderful listener who showcased he cared for my family's needs right from the beginning. He was always very honest and clear about the process and made sure this route was the best one for my family. You could tell that he genuinely cared for my family's situation and worked tirelessly to help us. He was very easy to get in touch with, and if he did miss a call, was very prompt in calling back. This refinance is the first real break my family has gotten in a long time, and financial pressure taken off us is immense. We will be forever grateful to Patrick, and First Reliance for this opportunity to turn our financial lives around. Lindsay Jaquith worked on our case as well, and though I didn't have much interaction with her, I know she worked tirelessly on our case as well. The process was very smooth overall, and our analyst was wonderful to work with. Reliance First Capital are great to work with. Our mortgage analyst, Patrick Germovsek, was fantastic. I truly appreciated his blend of professionalism and empathy. He was an amazing listener who made sure that our loan options were what would benefit our family the most. He went above and beyond every single step of the process. Patrick's communication skills are top notch. He was very easy to get in contact with, and if he happened to miss a call, would call back very quickly. Plus, he explained everything extremely thoroughly. I'm a very anxious person and Patrick took that into consideration by assuaging my fears and always keeping me in the loop. Patrick understood our family's unique situation and worked extra hard to get us out from a mountain of situational debt. Our family felt truly cared for and it felt like talking to a friend when we spoke. This refinance has truly changed our lives and Patrick was the only person who was willing to work with us. I can't even describe how much this refinance means to our family and our lives moving forward. We will be forever grateful to Patrick. He and Reliance First Capital gave us the first break we've had in years, and as a family who have been through the ringer, that means the world. I would recommend Patrick to anyone, and will for any friends and family looking into refinancing or anything of the like in the future.

 
 

Melissa L. - SC

I have used Reliance First Capital over the years for refinancing. Sonney Davenport is amazing to work with and truly cares about connecting with clients. I truly felt I was more than just a client.

 
 

Jose A. - MA

Steven's team was amazing.

 
 

Joseph B. - VA

Rachel Andrew's customer service is outstanding.

 
 

Vanesa & Melvin B. - GA

Toi was helpful explaining the process and answering questions in the simple form so there was no confusion on my part. Don't change anything, just keep doing what you do.

 
 

Jeffers B. - DE

Courtney Corcoran: exception service.

 
 

Sam B. - OH

Really nice people. Great they work with you answer all your questions, worked and explained everything, kept in touch with us about everything.

 
 

Curt C. - MA

I hope that my experience as a funded borrower is as pleasant as my experience as a potential borrower has been. Gary was super helpful and he got everything done for us so quickly!

 
 

Geraldine F. - MD

Exceptional customer service! Exceptional leadership and expertise in managing this refinance. Alyssa gave clear instruction instant feedback to speed the process, returned calls promptly to discuss issues. Also other members of the team who stepped up to provide assistance support as needed. Awesome team.

 
 

Craig B. - OH

It was a great experience. The entire process went very smooth and Brent Guthrey was the absolute best was always there for us when we had any questions. I recommend talking with him if you are looking to refinance, he will absolutely do whatever you need done. Was a pleasure working with Brent Guthrey, I would recommend him and his company to anyone looking to refinance. He was always there when we had questions. Very, very helpful throughout the whole process.

 
 

David J. - NY

Hassle free, exceeded time to approval and disbursement expectations.

 
 

Wyatt B. - GA

Robin Knighten let me know all that was happening during the process of the loan even while he was off work. He was friendly and easy to talk to. He kept me from going to someone else.

 
 

Torey J. - AL

Everything went perfectly.

 
 

Jennifer P. - NY

Great experience. Stephen was amazing to work with, from the minute we spoke with him he was very thorough and explained the break down in our terms. He truly understands the meaning of customer service, and he is treats you more than a customer- he is very interested in making everything as easy as possible!! He stayed in contact with me through every step and explained the process thoroughly. I couldn't ask for a better person to work with, and I would choose him again if ever needed so.

 
 

Susan T. - NY

Christopher went above and beyond our expectations. He was extremely polite, extremely professional. He made this arduous task less daunting than we had imagined. He answered our calls immediately, explained everything in detail, and if we didn’t understand something he was patient and explained it at our own terms so we could understand the process. This was a big decision to proceed with this process due to many illnesses and circumstances that were going on at the time. Christopher personalized everything and made us feel as though we were part of a family. I have never experienced dealing with a person such as Chris and my entire life of doing business. He is an excellent and outstanding asset to your company and I hope he is well appreciated. I would be more than happy to refer friends and family to him for their financial needs. At the present moment I am undergoing some treatment and I will have to wait about a week to do this. Please get back to me in about a week so I could give you the referral names for Christopher. I am sorry if this is grammatically incorrect or there’s punctuation problems but I have issues with my hands so I had to voice text this. Please know that we were more than satisfied with Christopher.

 
 

H. M. - GA

This was truly a blessing to work with Reliance First Capital and Richard Fisher. He offered options for our situation and provided guidance in areas we were unfamiliar. Our program gave us the funds necessary for all our projects.

 
 

Arline H. - VA

Philip and Yasmine were both a joy to work with and do a great job representing your company. I was nervous and hesitant to do anything but they made me comfortable throughout the process. I can't thank either one of them enough.

 
 

Kristina S. - OH

Janna Nersesov is a great professional who went above and beyond to help us. She made necessary phone calls to expedite the process and explained thoroughly what needed to be done to meet all the requirements. The entire experience with the company was positive, and we do business with them again.

 
 

Sarah R. - MA

Erica Markiewicz was not only very friendly, but very professional and super patient with me over the course of 3.5 months from when I first applied until it funded.

 
 

Mike H. - NC

Sonney Davenport was the perfect fit for us. As first-time home buyers we had a lot of questions and needed hand holding. Sonney walked us through the process step by step. Never too busy to answer questions or talk us off the ledge. Very highly recommended.

 
 

Shanon B. - NC

I just wanted to let everyone know how awesome Taylor Curry is with Reliance First Capital. He went above and beyond to make sure my parents were taken care of. It was a long process due to some circumstances and he did not once give up and made the refinance happen. We appreciate all your hard work Taylor and would recommend you for anyone who wants to refinance through Reliance First Capital. Thank you from the bottom of hearts for everything.

 
 

Daniel W. - TN

Nicole Della Russo took care of my refi from start to finish and was never anything but very professional and genuinely cares about her clients.

 
 

Pedigo J. - TN

Rewarding experience. Francis "Allen" Pesci with Reliance First Capital is a God send. He never made me feel stupid for all the questions I asked. He took the time to make sure we understood everything completely. During our refinance, he had a personal emergency. Not leaving us hanging, he gave us his bosses name and number in case we had any questions. Everyone we dealt with at Reliance has been professional, kind and all about customer service. So glad we found him and hope others find this review helpful. Thanks again Allen for all your hard work! Allen and Crystal were very courteous, professional, patient and kind. Francis "Allen" Pesci was great! He took the time to make sure we understood everything completely and never made us feel that a question was stupid. Everyone at Reliance First Capitol was professional, courteous, patient and kind. Thanks again Allen for all of your hard work!!

 
 

Freda R. - TN

Courtney and Lisa were absolutely amazing throughout the entire refinance experience. They communicated early and often and walked with us in lock step throughout the entire process which was completely painless. Five stars for each of them!!!!

 
 

Manuella S. - NY

My thanks to Reliance. From day one of this process Stephen has been extremely professional and consistent. Every step of the way he made sure I was well informed on all aspects. He helped me with the technical part of this process and was very patient. I have already referred him to several of my friends and will continue to do so.

 
 

Cathy C. - RI

I want to give a big shout out to Dylan Bonezzi who worked with us relentlessly on our very complicated loan. I don't usually write reviews but in this case I wanted to share my experience with Dylan Bonezzi. He pulled off a miracle with refinancing. We had many years or taxes that needed straightening out to do our business that he help pull together along with IRS dept. We had tried other lenders who gave up because of the complications. I highly recommend Dylan Bonezzi who so went above and beyond.

 
 

Emma S. - TN

My experience with Sonny Davenport at Reliance First Capital was top notch A-1, she's very professional, prompt and she works very hard for her clients, I will definitely be doing business with her again in the future.

 
 

Dennis B. - TX

I spoke with 2 competing mortgage lenders prior to speak with Brian Carter. I was not impressed with the first 2 lenders. And I expected more of the same from Brian the first time we talked. In fact, I bluntly told him to not waste my time with sales ******** - I'd had enough of it from his competitors. Much to my pleasant surprise, Brian gave me my mortgage options, educated me along the way and present a proposal that I could afford and explained how I could afford it. That was the turning point for me in choosing Reliance First Capital. Please convey to Brian and Brian's leadership team my satisfaction with him and the overall refinancing process.

 
 

Jody R. - KY

Smooth process! Julieanna did an exceptional job helping us with our refinance! She was very helpful and made sure she answered all of my questions. I HIGHLY recommend. I started off with a different company (which was a mistake) Julianna always kept in contact with me and was there when I made the decision to go with her company. Not only did she pick up where they left off but she went above and beyond to make sure we were taken care of. Lisa (the processor) did an awesome job! She didn't waste no time getting my loan to the underwriter! A+

 
 

Angela P. - TN

Jared was extremely helpful and professional and he executed the entire process with speed and accuracy. I can't say enough about how well the entire process was handled. I thought the team that worked with me was excellent and responsive. Great job all the way around!

 
 

Gabriel M. - NY

Overall I had a pleasant experience with the team over at Reliance First. Lance was excellent and went above and beyond to find the proper fit for my refinance. Chris, his manager was attentive as well. I will definitely be going back to them in the future for my next mortgage.

 
 

Marina S. - NC

Great experience. Courtney did a great job and made the process very easy, she is patient and gets back to you with answers to all Your questions quickly. Highly recommend working with her!

 
 

James S. - FL

Joshua is the best Mortgage Analyst in the world to help you with a loan.

 
 

Juana G. - VA

They are very professional and nice.

 
 

Elizabeth B. - NC

Brian Carter kept me informed every step of the way and was so friendly. If I called him he answered immediately or called back within a few minutes. Exceptional help throughout the whole process.

 
 

Elizabeth J. - PA

Alicia was very thorough with everything. We enjoyed every second of our experience with her. She honestly enjoys her job and the work she does to help others. We couldn't be any more grateful.

 
 

Lauren B. - OH

We are very pleased with the experience we had with Reliance First Capital! Rachel Andrew was AMAZING! She was a top-notch mortgage analyst and helped us through the entire process. She always jumped in to answer questions and was patient with us. Reliance made us feel like we were talking to a friend, not a scary mortgage company. They were all very kind and wanted the best for us which is amazing! Overall, we had an amazing experience and would definitely recommend them to anyone!

 
 

Beverly D. - TX

Exceptional: Jacqueline Lane Shumny Andrews. Bravo!!! Great job! Good team. Thanks.

 
 

Janet C. - AZ

Michael Proud helped me refinance my home. From our first contact until last week, when all the papers were signed, Mike was professional and very helpful. He kept me on track and informed throughout the process.

 
 

Judith H. - MI

Reliance Capital is the best! Brent Guthrey at Reliance Capital made our refinance process as smooth as I have ever experienced. The communication was great. And I am happy to say it was done quickly!

 
 

Chiquita G. - OH

Good experience.

 
 

Davis S. - TX

Myriam was able to provide me with one of the lowest rates and was courteous throughout the process even when I became somewhat confrontational. She was very professional and took the time to research our questions when she did not have the answers. Myriam was always available to us to answer questions via the phone and through e-mail; which we really appreciated as putting a mortgage on your existing house is a stressful experience and she made the process easier.

 
 

Andrew F. - TN

Very pleasant. Han and his crew were very professional.

 
 

Jennifer V. - VT

This is the second time I've worked with Bradley and I appreciate his professionalism, responsiveness and good humor. I would be very happy to work with Bradley and/or Alan in the future.

 
 

Walter G. - NC

All that were involved did a fantastic job, thanks guys.

 
 

Kenise W. - MD

Excellent

 
 

Antonio L. - NY

I got the best service from Eric Cifuentes, he was there all the time when I needed, excellent job I will recommend 100%, excellent!!!!

 
 

Hermenia M. - NC

The loan application process went smoothly. The analyst exceeded my expectations. Victoria was excellent. She was invaluable. Victoria walked me through the entire loan process from processing the loan application to the closing with patience. When there were indecisive moments, Ms. White took the time to explain and answer questions. She returned telephone calls and answered emails promptly. The entire team was excellent. I am grateful. At the present time, I do not have contact information. When the opportunity does arise, I will most definitely refer Victoria.

 
 

Sherry L. - NC

Joshwel Higgins was the best. Very helpful and responded very quickly to all parts of the refinance. I could not have asked for a better experience.

 
 

Dae K. - NJ

Sean is very knowledgeable and found the best fit for my financial needs with best efforts. Also, he explained clearly any situations that I was confused by.

 
 

Michael C. - FL

Christian and his team went above and beyond to help me with my loan, and I was a huge pain in the ass.

 
 

Ronald K. - NC

All was good, it went very smooth.

 
 

Jarrette A. - FL

Great experience. We had to collect some information but the process was easy and the process paid off, thank you so much.

 
 

Sam D. - MD

Great Experience!! My entire process was easy and no issues!! Courtney Corcoran is the BEST, I will refer all my family and friends to Courtney!! Thanks Courtney!!

 
 

Corey H. - NM

Ruth Adams is a rock star. Get more people like her.

 
 

Cherie O. - FL

Ritu is an exceptional employee and anyone would be very lucky to have her, love her very much for all her efforts and completed goals. Ritu is a wonderful person, if I asked her a question and if she knew the answer she would answer and if she didn't know she would find out and get right back to you. Thank you.

 
 

Sallie T. - NC

Lan guided me through the whole process from beginning to end. she helped me fill out mountains of forms and staying cool through it all Thankyou Lan you are the best. Thanks for all you have done for us Lan, you are an angel.

 
 

Joyce J. - SC

I want to let you know how much it has changed my life. What a blessing to work with you and your team. Thank you from the bottom of my heart.

 
 

Nadiryaa M. - OH

Great teamwork.

 
 

Cheryl B. - NC

Ruth Adams kept in close contact with us and she is super smart and helpful!

 
 

Roxanne S. - TN

Rachel Andrew is wonderful. Working with Rachel Andrew has been an awesome experience. From the first day when she was able to put a program together that would offer me all that I was looking to accomplish she was there for my every question. Even though there were challenges throughout the process, Rachel Andrew made it feel like she was right there with me solving any issues that might pop up. Unlike some of these companies that promise the world and don't care if you actually accomplish your goals, Rachel Andrew at Reliance First Capital, addressed my concerns and looked for a solution to those concerns. Rachel Andrew is a professional with a heart!

 
 

Hilda E. - FL

Erick Cifuentes provided excellent service and was very helpful. Eric was in constant communication with us and explained everything to us in a very detailed way.

 
 

Sally S. - SC

The service we received from Damien Weekes exceeded our expectations! Damien made the process easy. I don't have anyone right now but I will definitely recommend Damien at Reliance!

 
 

Shannon B. - OH

Brian Solomon was on top of everything, all my questions, all my concerns and always updated me. Reliance First Capital is the best.

 
 

Edison V. - NY

No need for improvement, Alicia is great.

 
 

Lisa F. - NC

Courtney was the best of the best of the best of the best. We used Courtney and it was stress free and simple. Courtney was very quick with her responses as well.

 
 

Barbara R. - FL

Lance was very patience, understanding, caring and knowledgeable about his work. On a whole he was really awesome and great to my needs. He answered any questions I had if not the same time but always get back to me. I would and have recommended him to my associates. Thank you so much for being who you are. God’s blessings!!!

 
 

Megan M. - PA

Alicia was amazing to work with! She explained everything so well. I was so nervous about this whole process but she made It so easy. I highly recommend her and will use her for future mortgage needs!

 
 

Richard B. - NY

Very nice company, love them. Amen. We thank God for eerything Joseph did for me, may God bless this company.

 
 

Judi L. - SC

Thomas and Lynda were exceptionally helpful, professional, courteous and friendly!

 
 

Paula T. - SC

Kimberly Bockover walked me through each step talked me through everything I didn’t understand. Hire more people like Kimberly Bockover.

 
 

Charles M. - RI

Rebecca and Linsey were fantastic to work with and made me very happy with their knowledge and making me feel comfortable while working with me.

 
 

Marina S. - NC

Courtney was very professional, always returned our calls, was very patient and was able to get us the refi we needed. She is awesome at her job!

 
 

David G. - AZ

Audrey Morrell was amazing and fought hard for me. More companies need people like Audrey who is willing to be honest and an advocate for her customers like she was for me. Everyone with your company was pleasant to work with and I will definitely work with reliance First Capital in the future.

 
 

Delcinia P. - VA

Based on my recent experience and the service and care provided by Imani Handy, your current loan process is extraordinary.

 
 

Yvonne T. - NY

It is a company that fights in every way to get you the best refinance deal you can think of. Amen to Christopher and his team.

 
 

Paul H. - FL

Paul Sorrentino was out outstanding, courteous, and thorough. Outstanding company to work with. I enjoyed working with a company that believes in over communication and follow up. It was a pleasure working with my agent who did exactly what he said he would do and he did more.

 
 

Timothy J. - SC

Keep up your program.

 
 

Carmen M. - GA

Rachel Hitt was my mortgage Analyst. She did an outstanding job of keeping me inform through the entire process. She was very professional and patient. She was very genuine, and the process went very smooth.

 
 

Tiffanie B. - VA

Victoria White - exceptional customer service!

 
 

Kenneth R. - MA

Genna Englert has always exceeded my expectations, works very fast when needed.

 
 

Daniel D. - CT

Great Experience with Refinance. Excellent service on our Cash out refinance. Our advisor Mark Adam Frandsen was Excellent and a pleasure to work with. He was very organized, detailed and explained in simple terms what our potential options were. We are confident that with his help we were able to successfully meet our financial goal at this time. I would not hesitate to recommend Reliance and Mark Adam Frandsen to friends, family or co-workers. Thank you!

 
 

Patricia K. - OH

I am so grateful to Janna Nersesov she is very helpful and also nice she was always responsive I will recommend my friend and family to her.

 
 

Joanne J. - VA

Courtney was an absolute angel. She made me feel like we had known each other forever. Always polite and went out of her way to help me. She is the Greatest.

 
 

Rutha A. - OH

Akim was wonderful and helped me through this process with patience and encouragement. Michelle was a breath of fresh air. She too was kind and patient as well. They were a phenomenal team to work with. Akim was incredible. He guided me through each step and even consoled me when times became frustrating due to the market. He encouraged me not to give up on the process and he was sincere and not just looking for a paycheck. From day one Akim was extremely professional and on his job. He assured me that he would help me get my home and he did not waver one bit. He has incredible patience and is a stellar work ethic. I have and will continue to recommend Akim as a person of contact for the mortgage process.

 
 

Jimmy R. - NY

AJ kelp me informed as to what I needed to do and when I wanted to give up he helped me to get thought it. I don't have any one at the moment but if I find someone I am going to recommend them to Reliance First Capital.

 
 

Carrie A. - FL

Liz was just amazing from start to finish. She answered any question I ever had immediately. Everything was great!

 
 

KJ J. - MD

This was one of the easiest, most well-explained financial process I’ve ever completed. Jamie and Amanda were very professional and flexible with my unique work schedule. They made the steps to complete very easy, and made sure I understood what was going on with every step. I highly recommend Reliance First Capital for home loans.

 
 

Veneesa Y. - AL

Couldn't ask for a better person to handle my needs! Mary was very timely, concerned, and extremely helpful.

 
 

Jennifer R. - IN

We were very pleased with Brent's honesty, professionalism, and sense of humor. He was thorough, knowledgeable, and patient in researching and explaining our different options.

 
 

Von Mitchell A. - NC

Henry and Roberta great job. Everything was great.

 
 

Jeffery U. - PA

Shawn Deffner went above and beyond to provide me a solution that met my needs and allows me to stay in my house during a divorce. Without Shawn I would have had to move out. The process is fast and efficient.

 
 

Helen L. - ME

Everyone at Reliance First Capital was very professional Thank you for all you do. Keep up the great communications to clients.

 
 

Sylvia N. - TN

Nicole was awesome during this process! I felt very at ease in working with her. This was my first attempt at refinancing my and Nicole made in painless for me! I suffered from a stroke a few years ago so it was a little stressful initially. Thank you Nicole for being so awesome! Everything was taken care of in a timely manner.

 
 

Calvin H. - VA

Regina provided us with exceptional services throughout the loan process. Always there when we had questions. Regina gave her undivided attention while working with us.

 
 

Jeff K. - NY

Frederick Danner and Roberta Henning helped me from the start, all the way to the end. They were always available, always courteous, and always helpful. When the Title Company dropper the ball on paperwork for our loan, Roberta got it handled! And they never minded me asking lots of questions! The only reason they don't get 5 stars is because Reliance's title company is TERRIBLE. Thankfully, Reliance was able to fill the gap!

 
 

Patricia B. - NC

Nick was my Mortgage Analyst did a great job explaining the process of the loan and how much I could save each month, very professional. He always answered my phone calls and text in a timely matter. And had a lot of patience with me and that says a lot. I don’t have a name as of now but I would recommend Reliance to anyone. I just want to thank all of you for your help.

 
 

Tamara M. - PA

Great experience. The entire process was great. Daquon Fuqua was amazing and very patient, he explained everything from beginning to end, no question was off limits. He even worked for you on the weekends. He is committed to helping his customers find what is best for them and not just to make money. I will definitely refer anyone who is looking to refinance in his direction. Thank you so much Daquon, you saved my life. I almost gave up on any help with refinancing , so Thank you, you are most appreciated.

 
 

Lisa F. - GA

Joseph Peretin was outstanding from beginning to end. He communicated honestly and often through the entire proceeds. I didn’t have to worry or wonder what was going on with my application process because Joe was there like clockwork. I am still pinching myself wondering if I am dreaming. Joe made me feel comfortable through the entire process. Joe was a shining star.

 
 

Jerome K. - PA

It was a wonderful experience to have the pleasure to work with Daquon. Daquon was very professional . I consider him asset to reliance first capital , and myself. Ii consider buying another house I will contact him. He will be my go to guy. Daquon thankyou for all you did. You made life a joy.

 
 

David G. - WA

Brian Stent did an awesome job. Great communication. Quick with call backs and answered all my questions.

 
 

Manuel N. - CT

Ryan Gregory Mulson, in all my years of ever dealing with refinancing has surpassed and changed what refinancing experience should be forever in my life. Ryan from the beginning did not come across as pushy like other companies. He heard me out and then started to look out for my best interest and the interest of my family. I was sold then. No one ever took pride in doing a great job like your team has done. You all started treating me as a member of your team, your family. I will tell you what that does, it guarantees that you now have someone that already has been promoting your business to others to have this outstanding experience. I will never forget this major turning point in my life. in having so many mortgages go wrong here and there, I can tell you I will only trust Reliance First Capital to my family and friends. Ryan also informed me of stuff that my previous company did not inform me of; that I was already paying home insurance on my house and I had for all these months also paying insurance in addition. That was lost money I can not get back. Most importantly He explained what you are including , what I need to expect back from my previous mortgage company. That there is insurance in this mortgage and that your team took care of it. I was notified by my Insurance Company that it was done. WHAT SERVICE! Are you kidding me. These were things I was doing for the other companies and things that I needed to make sure got done. Most important Reliance First Capital, was extremely responsive, Ryan and his team was responding to my texts, email as if I was your ONLY customer. Your highest priority. I felt if I was your biggest client and I had VIP access. I will pray that your business continues to grow as a company and as your individuals careers. As a manager in a global Company, I am responsible to spot these top performers and make them examples in training others to look at the steps taken in this example of how things should be done. IF anyone ever complains about your company, I am almost certain it was due to the customer not supplying or doing what is asked to keep the momentum going. I made sure I was not a bottle neck in the process but your team ensured and proved they had no bottle necks. Village Capital my previous mortgage company was. So if you look at the timeline this was really smooth from the moment I made the decision with my wife to move ahead. I think it is important to recognize the efforts of your team. Just as I would in complaints with other parts in my life. I am making myself available for any one in your research team that may have questions. I believe in your company and I do not mind answering any questions that can help YOU. Not that I believe there is anything to improve, but I want you to know that I BELIEVE! God Bless you all!

 
 

Brickael S. - KY

Josh Robich was amazing!! He was always there for me when I needed him!

 
 

Derek H. - GA

Preston Wood has been amazing every step of the way with my refinance process. Extremely knowledgeable and able to answer all questions I had. Was always available when I called. By the way this was my second time refinancing with Preston wouldn’t go with anybody else. I highly recommend!!

 
 

Mark R. - NY

Joseph helped me through this loan step by step, explaining the process after each step. So happy with his demeanor. Thanks again!! My experience was flawless. Joe was extremely patient and courteous. This loan is a life changer for me so happy with the whole team. Thank you all.

 
 

Allen P. - CT

Janna followed every step required for me and with me through phone calls and emails.

 
 

Eileen S. - NY

Lori Sabbatino-Booth provided me with exceptional guidance, communication, and expertise. She was attentive to important details regarding my refinancing issues. Lori walked me through the completion of all necessary forms. Her unflagging optimism is infectious, and helped to alleviate my anxiety regarding the process. Lori has been in frequent contact with me since the process was initiated, on or about March 16, 2022. I am completely confident in her exceptional abilities. Her customer service skills are over-the-top. She is an excellent example of the quality of service that Reliance provides for its clients.

 
 

Seth O. - GA

Great service provided and very much appreciated Reliance.

 
 

Colis S. - NY

I have been waiting eagerly to fill out this survey. I want to express my gratitude with the professionalism of Steven McManus. If it were possible to give a higher rating than strongly agree, I would have given that.

 
 

Jule P. - VA

Regan Rutledge was my primary. He explained my options and worked with me to obtain my loan. He kept me informed during the entire process. My refi will help me save money, which is very important to me. I would definitely recommend Regan Rutledge and his team. I plan on giving his info to anyone that I know who may be looking for mortgage services. I will definitely reach out to Regan if anyone comes to mind or mentions that possibility.

 
 

Kirt K. - PA

Great experience with my Refinance. It went very smooth and quickly. My loan specialist Shay Moreno was extremely professional and patient at every step. It was a great experience all the way. My experience with them was awesome. It was painless. They delivered everything as promised. The process was smooth and easy. My loan specialist Shay Moreno was AWESOME!

 
 

Nick A. - TN

Have Ruth do every loan! No one could do it better. She jumped through hoops to get things done that my previous bank of 16 years has messed up. This was the best most courteous team i have ever worked with. I don't have anyone at this time but I will be spreading the word.

 
 

Steven A. - GA

Lan was my primary contact and she was exceptional and very helpful.

 
 

Susan P. - NY

GREAT EXPERIENCE!!! Andrew from the very first call to the tons of calls afterwards throughout the refinance was a GEM. He connected with me, making sure I had everything I needed and worked to make the process move quickly and get me where I needed to be with my refinance. If we didn't speak, we were constantly texting and he would answer all my questions, nights and weekends too. I will definitely go to him when purchasing my next home. CALL ANDREW NOW!!!! YOU won't regret it.

 
 

Margaret W. - NC

Joshwel was very professional and new Reliance First Capital product and services. Thank you all for believing in me and my ability to be faithful with my loan.

 
 

Volodynyr P. - OH

Everything went smoothly.

 
 

Josh P. - PA

I've known Daquan for a few years now, and the best part of the whole process was the friendly feel. The application process was quick and easy, and was willing to answer all my questions and concerns.

 
 

Teresa R. - TX

Ronald and Bethany helped one of my dreams come true, had a very hard time finding a company that would give me a good interest rate to refinance and they delivered! Great team players always making sure I was happy and that I understood everything. I got to close in a very short amount of time, and that made it even better and trustworthy. Great Experience! They are quick to respond, they're awesome team players and they do their best to make sure everything process smoothly. Definitely a company to keep in mind for your mortgage needs. Thank you Ronald and Bethany!

 
 

Ardelbert T. - AL

Stay as you are don't change.

 
 

Nadine P. - NY

My name is Nadine and for 2 years my husband and I had been looking to refinance our 20 year old two family home. But it was definitely a challenge, to the point of giving up. But then one day in January my husband started talking to a Mortgage Analyst from Reliance First Capital who made so much sense and encouraged us to move forward and he would help us through the whole process. We were definitely afraid because of so many scammers praying on people, but Lance met with us in person to show us he's tangible and working for a real company. When we finally let our guard down Lance, helped us to reduce our debts, lower our expenses with homeowners insurance, and saved us thousands. Lance just didn't want to make a sale but really cared about us. He was excellent and I would recommend Reliance First Capital and Lance Kirshner to anyone who needs to refinance. Now, our lives is so much better for this great experience. Thanks Lance Kirshner, you helped us to trust again!! I and my husband is so much better off then before Lance you really deserve a great review. Keep up the good work. Thanks. He opened up so many blessings for us, because he listens to our fears and concerns. Lance was interested in finding great solutions for us, besides just refinancing our home. We are so elated that he came into our world. Plus Lance walked us through the whole process of refinancing our home with the greatest of ease. So, all thumbs up and more to him for how he made refinancing easier and was excellent. Giving Lance Kirshner a high rating is well earned. Again Lance, you are a Godsend!! thank you so much for all your help!! and we will be forever grateful. Just know there are many great things, to come your way in life! thanks again.

 
 

Christine D. - PA

Brent was great to work with in my refinance of my mortgage. He kept things moving and went above and behind!

 
 

Kelley F. - TN

Excellent experience! We worked with Jacqueline at Reliance on 2 refinances of our home! She not only provided top notch customer service, but she also gave us some insight on how to improve our overall financial health. Our first refinance got us out of a jam and consolidated our debt, after paying on time and building our credit score she helped us with a second refinance in order to get a payout for some much needed home improvements. She has been a dream to work with!

 
 

Sam H. - MI

Very professional and kind. Always answered any questions and very helpful. Thanks Rachel.

 
 

Roger W. - TN

Courtney was a pleasure and it felt like we had a friend helping us through our cash-out refi and the whole process was quick and easy.

 
 

Noreen A. - MA

Donna was very professional and the first person who I feel really listened to our needs. She was awesome every step of the way and she was super efficient with closing this mortgage fast.

 
 

Renee K. - AZ

Everything went great. Your company and all employees were great, very helpful to me, very courteous and respectful to me. Thank you All.

 
 

Stanley J. - GA

Starts at the Top. Great company with a staff of professionals that has the best interest of their customers. I would recommend them to my family and friends.

 
 

Richard G. - SC

This was an extremely smooth and quick loan. Sometimes the online portal was slightly confusing as far as needing to print and sign or just view things but no big deal and it didn't delay anything. Mark did a great job explaining things in advance and answering any questions I had. If I hear someone at work talking about a mortgage or refi I will give them your number and let them know how smooth my loan was.

 
 

Doreen V. - NC

Hi Julieanna, it was great to talk to you today! I am very pleased to explore a refinance at such a great rate and look forward to working with you. It is quite unusual to come across a mortgage initiator as organized and responsive as you are! This is the first time anyone has paid any attention to a financial overview, much less the zero interest debt considerations as part of that package. Thanks!

 
 

Reeca K. - MD

Great experience. Heidi was very knowledgeable and explained everything perfect. The process was very easy. She was very professional and also very easy to talk to. She called back the next day at the time she was supposed to. I will definitely use her for future loan's.

 
 

James W. - VA

Patrick helped us and reassured us that everything was going thru. Really nice HE IS A KEEPER!!

 
 

Michael A. - MA

Jessica was incredibly knowledgeable and worked within my parameters.

 
 

Linda B. - OH

Evan went above and beyond to help us to achieve our goals!!!! Very highly recommended!!!!

 
 

Tom C. - VA

It was an awesome experience, great job! McKenzie did a great job explaining all of my options and educating on the process as to what works best for me.

 
 

Martina B. - NY

Wonderful experience. Ms. Sabatini Booth was super helpful and although this time around was not the right fit, I will contact her immediately for our next need. She was knowledgeable and extremely professional laying out the different options we have. Highly, highly recommend her!

 
 

Mark T. - SC

Awesome experience... If you can ask for an agent, ask for Julieanna Marie Gild. She was thoughtful, had some great recommendations and just all around attentive to us on a personal level!

 
 

Graig E. - NY

Edward Pellicane is a charismatic person and very easy to talk with about the loan process. His follow through and communication were exceptional. He was focused and understood our financial background after explaining to him one time. Carolyn took over during the underwriting process and had was extremely responsive as well. From application to receipt of finances it was about 30 days. Thank you for the professional services.

 
 

Jorge B. - OH

Did a cash-out refinance with Reliance First Capital and their performance was fast, reliable, and with no dramatic delays. I want to thank especially Bryan and his team for being there in supporting me with this refinancing. I will recommend Reliance First Capital to anybody who is interested in getting a mortgage or any other type of loan.

 
 

Theresa D. - NC

Josh Haggins was absolutely amazing prompt courteous knowledgeable and very Patient!! Joshwel Haggins with Reliance First Capital was amazing easy to talk with and he understood the assignment lol all around great experience! Reliance First Capital worked well with me, the refinancing of my mortgage was done in less than 30days. Josh was remarkable, answering all of my questions in a timely manner, understanding my wants and needs.

 
 

Alisa R. - TN

Erica Markiewicz was very informative and kept me informed on the entire process. She had a great attitude and I felt like she gave me the best option and made sure I understood the process.

 
 

Lim H. - MA

It was an awesome experience. The hold entire process was very smooth. I can’t ask for a better mortgage company. Both Mark Reed and Steve shatz. One of the best people to explain, kind, answer every question I ask and patiently help me thru the lending process. I would refer them to family and friends. I can’t thank you enough and help my family for a better financial stress free debts.

 
 

Giuseppe P. - OH

My experience was honestly perfect from the first phone all until the closing day. Patrick was not only smart, but also kind and responsive. Alexandra kept constant contact with me and made me feel comfortable during a difficult loan approval process. Alexandra and Patrick proved to me that they were trustworthy and reliable. I would recommend them both for any family or friends mortgage needs. Patrick was wonderful. Alexandra was also truly great.

 
 

Yaritza D. - TX

A huge THANK YOU to Ronald and Bethany! They were always available to assist me with any question I had making my refinance process go smoothly and seamless. I will definitely recommend Reliance to anyone looking to refinance or purchase a new home. The whole team was very professional and attentive.

 
 

Norma S. - AL

Ronald Harrison was the best and very helpful during the entire process!

 
 

David F. - SC

Sonney Davenport did an excellent job. No problems.

 
 

Charlie W. - KY

Samantha was great. Everything was perfect.

 
 

Anthony G. - AL

Vincent was exceptional. The ultimate professional. Very patient. Extremely knowledgeable.

 
 

Norris C. - TN

Rick stayed with me from the initial phone call to the morning of the closing. He called/emailed sometimes daily explaining every step of the process to telling me what to expect next. Truly a professional at his craft.

 
 

Allen P. - CT

With many phone conversations and computer help, walking thru each phase with Janna Nersesov, she has done an outstanding job helping me and explaining to me what had to be done and helping me understand the parts using the computer which was a great help. She made things sound more simple and user friendly. Thank you for all your help.

 
 

Michael M. - RI

Rebecca was great, had a real good connection with her which made things very simple and easy. Rebecca worked with me step-by-step couldn't I made it much easier than she did everything was simple and she was right on time with everything

 
 

Scott J. - OR

Maresa cold called me as a response to my online inquiry. She was polite, positive and professional thru the entire process. I was very happy with the whole process.

 
 

Phillip G. - SC

Toi was just exceptional. We enjoyed our calls with her and her knowledge of mortgage lending helped us achieve our goal. Good process in place and closing came sooner than I expected.

 
 

Wayne A. - SC

The whole process went very smooth and was very professional. Terrific service.

 
 

Sayles C. - NY

Extremely Attentive and Responsive. Donna is amazing! She made the process extremely easy for us and got us the best rates available. Donna was always very responsive which is hard to find these days. She was patient with us and worked hard to finish our paperwork as fast as possible even when there were delays in appraisal. I can't stress enough how amazing she is!

 
 

Kathy B. - NC

Hi Victoria, We have had such an amazing experience so far with all of you at Reliance. The whole reason I chose to follow through with this refinance with Reliance was because of you and your ability to communicate with people. I had several companies calling everyday or sending me emails. You were the first to text me and say, "hey, I know you may be busy, but is there a time we might could talk when you're free and see if I might be able to help....I'll give you some scenarios and that way you can decide and make an informed decision." I mean....after days of pressured phone calls and me declining every single one....with one coming in at 7:30 am....I honestly was over this whole refinance idea until you sent that text. I thought finally, someone is gonna send a text and just ask and realizes that I have a job and cannot drop everything to answer multiple phone calls. So thank you Victoria....you have been amazing to say the least. Your personality is one of the most personable I've had the pleasure of dealing with and was impressive to say the least. You definitely are an asset in your business with your ability to communicate with people.

 
 

Hunt M. - SC

Sonney Davenport. She is the best. I would recommend her to anyone and I don't normally do that.

 
 

Alese D. - NY

Ndae is amazing. She helped us tremendously through this process. She kept us informed every step of the way. Always friendly and professional and timely Thanks!!!!

 
 

Tonya C. - TN

John Honea was awesome. He made the process so easy. We really enjoyed working with him.

 
 

Sharron S. - NC

Nick was very kind and courteous throughout the process.

 
 

Carol P. - AZ

Rachel provided wonderful service, she helped me with loan documents to get this closed so fast. Also, loan the processing agent did a great job.

 
 

Richard G. - SC

Nicole Della Russo was exceptional! She was very thorough and explained the details of the loan process with us. She made sure to keep us updated on the status of our refinance and was always available to answer any questions we had. She is an awesome Mortgage Analyst. Everything was great!

 
 

Abigail H. - GA

Rachel Andrew at Reliance helped us tremendously! She gave us different loan options to meet our need of wanting to consolidate our debt. She was always easy to get in touch with and the process from start to finish was quick and exactly what we were looking for. We were able to get rid of credit card debt, personal loans and our car loan to make one monthly loan payment AND save $500 each month! Would recommend her and Reliance to anyone looking for a loan.

 
 

Martha B. - GA

A professional job. Daquon walked me through the entire process which made this decision easier. Very prompt in answering questions and returning calls.

 
 

Andrea S. - AL

I work as a mortgage processor and your work flow is excellent!

 
 

Joseph R. - FL

Anyone looking to refinance's home Maresa Welms In 20 years of media line with professional loan companies she is a top 10 experience well knowledgeable loan officer I recommend her to anyone that is looking for any type of refinancing home loans she will find options for you and very professional and she stays on top of everything my name is Joseph Ricardo and Do not hesitate... She came through with flying colors Thank you!

 
 

Lee L. - TX

I would like to thank you and your team for all the help you gave me in getting my loan through. The world class customer service, personal interest and attentiveness was greatly appreciated. you made the process very manageable by keeping me aware of what needed to be submitted and making sure everything was in order. Please tell Lisa and Jacqueline, I appreciate all of the help in getting the loan through. The world-class customer service was greatly appreciated. Thanks again.

 
 

Kathleen M. - KY

Jazmine Marie Pintueles was wonderful to work with and made a nerve wracking decision as easy and pleasant as possible. Ed Bailey was also great to work with. The main reason I went with Reliance is because Jazmine was respectful of my busy work schedule and didn't continue to push me to get back with her. She honored my request to communicate via text and email when possible which I truly appreciated. That helped me make my final decision to go with Reliance and my husband and I are very happy that we did. I don't know of anyone currently but if/when I do hear of someone I will definitely recommend Jazmine and Reliance.

 
 

Leona A. - IN

Ging-Han Jacob Bien kept me informed.

 
 

Karen and Charles E. - NC

Hello Julieanna, we want to personally thank you for all your help. This process helped us get back on track with our financial goals. We couldn't see our way out of debt until now. This process was very easy and we are forever grateful to you. Thank you and Tammy as well. It was great working with you both.

 
 

Eugene A. - DE

In my opinion Robin Knighten did an exceptional job from start to finish with my loan experience. Always kept me informed and gave me check off lists that needed fulfilled to move forward. Always would call or text or email when ever I needed help.

 
 

Kevin C. - NC

Danielle McCauley was excellent I am in the service industry and would love to have someone like her. I will pass the word around and I will have them ask for Danielle. Your system was great I don't think I would change anything.

 
 

Corissa B. - NC

Jacqueline was amazing!

 
 

Ursula M. - LA

Daniel is absolutely the best!!! Excellent people to deal with! Simply the best at what they do! Enough said!

 
 

Harry P. - TX

It was a good experience. It was very good, did not take a lot of time, and went really smooth. Ryan is really good.

 
 

Franca E. - NC

My team were very good at convincing me to stay warm with Reliance First Capital. They are the best, very professional, ready to answer all my questions, and gave immediate feedback.

 
 

Lewis J. - NC

Jessica Powell was very professional throughout the total process of my refinancing of my home!

 
 

Jamie P. - SC

Tracey kept her word, very pleasant to work with - I will miss her!!

 
 

Annmarie A. - NY

Great Experience. Stephen was a pleasure to work with and very knowledgeable about the process. Made the whole experience painless!!

 
 

Curtis W. - TN

A bona fide professional. Having lived long enough and having spoken to many representatives I can truly say that my experience with McKenzie Horne was a special occurrence. This woman was professional in describing the nature of the program, the benefits to my family and the ease of complying with the terms of the program should we wish to avail ourselves of the product. In addition, while the professionalism shone through, so did the conversationalism/personalization. It was an easy and delightful conversation which is not universally true of our younger generation. You have a prized employee who does your corporation proud. Treat her well!!!

 
 

Keith E. - NY

It was a very great experience. Ms. Sabbatino-Booth was a breath of fresh air. She actually listened and gave me options that were a benefit to me. In the future she would be my first and only call.

 
 

Dena L. - NJ

Wonderful experience After receiving 18 calls from various lenders I chose to work with Stephen Sasso at Reliance First Capital. He listened to me and was not aggressive. I was asking for specific requirements and he did just that. It was a pleasure working with Stephen.

 
 

Scott J. - OR

Easy refi. Maresa responded to my online request for refi options that are being advertised. She was polite, no pressure, and answered all my questions, so she got our business. She explained what was happening each step of the way. She called when she promised she would, and emailed what she said she would. I would use her again.

 
 

Anthony D. - GA

My loan officer, Pooja, provided excellent information on the loan process and listed my options in clear and easily understood terms. I will certainly recommend her to friends and relatives.

 
 

Luha H. - MI

Great experience! Maresa is very efficient, very easy to communicate with, very responsive to all my concerns, made my whole refinancing easy! Would definitely recommend her and the company to others! Thank you!

 
 

Daniel T. - NC

Alyssa is very pleasant and professional to talk to. answered all my questions.. Kept me well informed on what was happening with my Refi..

 
 

Al B. - NC

Just finished talking with Courtney O'Connor about getting a mortgage to update my current mortgage. She went through all the information needed to determine what was needed and if it would benefit me. She made the whole process easy for me to see all the different changes I could get in a new mortgage. She made it clear and easy for me to understand. I would recommend Courtney to anyone wanting a new mortgage or updating a current mortgage.

 
 

James B. - NY

Michael Attanasio and Reliance First Capital did a phenomenal job in helping me refinance my home. It took less 3 weeks to get it done. I would highly recommend them. Mike did a phenomenal job of refinancing my mortgage. He went above and beyond of anything I could of expected. Thanks again Mike.

 
 

Jim F. - NY

Lisa Poderson was very professional and courteous throughout my attempt at refinancing. She was very responsive to all of my questions. She kept me informed as the process progressed and what was to be expected. Given the circumstances we could not go forward with the refinancing. I still highly recommend Lisa to anyone looking for residential refinancing.

 
 

Pete T. - NY

Professional and beyond helpful! Loriann Sabbatino-Booth is extremely professional, pleasant to work with, and went above and beyond to ensure that I was matched with a product that fit my needs. By putting deliberate thought into my questions, she exceeded my expectations. I’m very thankful that I reached out to her - I’d highly recommend her to anybody.

 
 

Lori F. - NY

I had the pleasure of speaking with Pooja Bhardwaj. She was most professional and had answers to my questions. Followed up as she said she would with a plan that suited my request.We ended up not needing a loan or refinance, so didin't use her service. Will use her if I end up needing the financing.

 
 

Susan B. - AL

Matthew Wambeek was courteous, professional, and reliable.

 
 

William S. - NY

Another great experience. I just refinanced my mortgage for the second time with Donna. I had such a great experience the first time when i used her back in 2016 that I called on her for a second refinance. During this refinance it was the same great experience, I mean from calling her to close it was 14 days. Nothing short of amazing. You dont get results like that without the knowledge and skillset that she has. Throughout the whole process she keeps you in the loop and tells you exactly what she needs in order to get timely results. She makes the whole proccess easy and stress free. Previously i have reccomended her to family and freinds who have had the same results, and I will continue to do so. Shes awsome. Thanks again Donna.

 
 

Delores A. - VA

Alyssa Carbone made this the best well informed process I have ever been thru. Personality and knowledge of the process was well explained. Loved working with her, she's been an angel to me.

 
 

Debra B. - MD

Denise Thomas was wonderful! Could not have done this without her.

 
 

Elizabeth K. - CT

Best experience Ever!!! Jacqueline Lane Shumny Andrews, made our experience so easy and painless! I was not looking forward to refinancing my mortgage, but Ms. Andrews made it so easy and I can now see a light at the end of my mortgage!! Thank you so much!

 
 

Gail J. - GA

The process was very easy and no stress. I had complete guidance throughout the entire process and always has contact with my loan officer on a regular basis. Daquan Fuqua was very helpful through the entire process. He kept me informed and explanations were very clear. I would recommend anyone to him, he is very knowledgeable.

 
 

Linda M. - CT

Top notch. I decided to use Donna to do my refinance. She kept in constant communication, which was important to me. She followed through with every detail from start to finish. She called when she said she would and sent documents to me regularly. It was such a pleasure to work with someone that cares about doing the best job for her clients. I would not hesitate to use Donna Marie Fabor-Titone again.

 
 

Konrad W. - PA

Very helpful, great to work with and a lot of patience. Being self-employed I didn’t realize how much paper work there would be. But Donna was very helpful and got us through it. If I ever need to do any financing again I’ll be calling Donna.

 
 

Corinne E. - CT

AJ was the best to work with! He updated me throughout the process! He thoroughly explained everything to me and was always there to answer any questions I had. He made me feel like I was working with a family member and always made me feel like he had my best interest in mind! I highly recommend him and Reliance First Capital! Great company to work with!! I wish AJ much success in his career. You are great at what you do!

 
 

Lorrie B. - FL

They are the best!! Reliance First Capital Know they're stuff would recommend to anyone. It was simple and easy. Very pleasant experience.

 
 

George K. - NY

Matthew Wiehl was excellent during the whole process.

 
 

Kevin V. - NY

My process was incredible and unique, we started it in New York and Joe was able to have it closing on my vacation in California. He kept me in tune with every step of the whole process, I am pleased to say that Joe made it friction-free.

 
 

Meloney A. - IN

Rebecca Lindsey was kind, helpful and patient with my husband and I as this was the first time we have been through this refinancing process. We really appreciated Rebecca and her team. Rebecca is the best, very professional and make me feel like as if I am part of her family. I was telling my wife that if we have known her before we bought our first home. Her service makes me feel very comfortable to proceed on refinancing process.

 
 

Harold C. - NC

Henry and Amanda were very professional.

 
 

William C. - PA

Matt was very professional in all aspects of refinancing process. Keep doing what you’re doing! Thank you very much and a job well done.

 
 

Joseph C. - NY

Donna was truly a Heaven sent. Professional, intelligent, well l informed, precise and soothing can only describe some of Donna's qualities. Available, patient and kind would sum up the rest. In a cyclone of misinformation, uncertainty, and confusion she was a true salvation in pursuing a refinance for our home. Donna's diligence and expertise made the impossible become truly possible. Successfully closing on our Refinance 3/18/22. Praising this phenomenal woman and her associates at Reliance First Capital for making this transition a blessing. Highly recommended for any mortgage needs. Thank You Donna you were, faithfully, a Godsend.

 
 

Gary B. - MA

Mary always makes sure both she and I are fully invested in the entire process. Mary always takes time to explain all details and makes sure her clients feel comfortable.

 
 

Philip N. - AL

Ruth was great to work with and with us all the way. The process was smooth.

 
 

Mahmood K. - NC

Regan provided exceptional service, will recommend to others looking to refinance a property.

 
 

Jason P. - NY

Great experience. I had a great experience working with Andrew on my refinance. Andrew took the time to understand my needs and gave me many great options to achieve my end goal. He is very personable and professional. He kept me updated throughout the process and made refinancing my home smooth and timely.

 
 

Robert G. - CO

You guys did a wonderful job, Ronnie Harrison did a great job, thanks for your service and support. Ronnie and the staff was great. I really enjoyed working with your personal.

 
 

Karlie C. - OH

An excellent and stress free experience! My Fiancé and I set out to buy our first home at the beginning of the year. We were put in touch with Christina by one of our friends who said she makes everything incredibly easy and works tirelessly to get your loan closed and, they were right! The entire process was stress free, straight forward, and fast! There couldn't have been anyone more hard working or trustworthy to get u through this process, thank you Christina!

 
 

Barbara - MA

For anyone need a change in their life and is at their wits end please make sure you get Ritu. She has truly changed our life's for the better and I was truly at my wits end as to how we were going to survive. She worked tirelessly and went above and beyond to make sure this refi happened for us as we truly needed this to keep going. Not only is all our debt being paid off we will also have money in the bank for things like heating oil for the house, prescriptions which I have gone without for 3 months because of costs and groceries. I am beyond words she was working always with us and made sure we knew what was happening thru the whole process. She held our hand encouraged us and worked thru every problem that arose along the way. We could not have gotten a better person then Ritu. In all my years of dealing with people for various things Ritu is the most kind, caring and loyal person you could have working for you. Yes she actually works for you and gives you the best options that fit your life and concerns. Ritu has changed my life and the life's of my family and for that I will always be indebted to her. At the very least for all she does for everyone she should be given a raise to be paid for what she is worth which is at this point to anyone is priceless. Ritu is priceless and the best person you could every have the most fortune of having her in your life. Thank you Ritu for all the hard work and going above and beyond on helping us secure this loan that is life changing to our family. You will never be forgotten trust me and will always be in our prayers.

 
 

Thomas T. - NY

We chose to work with Mary based on her knowledge, communication skills, and attention to details. She clearly explained every step of the refinancing process making our financial decisions easy.

 
 

Jacob L. - SC

Everything went very well.

 
 

Tracy J. - GA

Smooth process for the most part.... Pooja was great help...

 
 

John E. - SC

Samantha Hooker made this process easy and painless. Truly a professional at this. Many thanks.

 
 

Sandra G. - IN

Ging-Han Bien was outstanding in the whole process.

 
 

Edward B. - NH

Shawn did an outstanding job throughout the loan process and went above and beyond to answer all my questions and concerns. Also, Genna did a great job as well. Shawn and Genna were great to work with and were very knowledgeable and professional.

 
 

Meredith B. - TN

Regan Rutledge was fantastic. He answered every question I had and kept me informed throughout the application process. He was thorough helping me complete various pieces of the application, assisted in writing cover letters where required and kept perfect track of every piece of process my loan. Regan was the perfect balance of friendly and professional - a true joy to work with.

 
 

Ellie P. - AZ

Reliance First Capital was quick and Courtney always answered all my questions and concerns. I got a good deal.

 
 

Alfredo L. - AZ

Dylan is patient and hard working.

 
 

Linda C. - OH

Ndae made the process easy and Lindsay was quick to gather information. I am impressed with Reliance's staff and process.

 
 

Rena B. - NC

Caleb was very patient explaining the program to a 85 year old man who has limited computer knowledge. He was prompt in returning calls and patiently explained the plan. Great job.

 
 

Marie B. - MA

The whole team was great to work with. They were very attentive to our needs and made the whole process very easy. It was one of my best experience.

 
 

Carolyn W. - LA

Everyone was very professional, thanks.

 
 

Michael F. - TN

Ms Austin truly was exceptional. Her professionalism and attention to details were outstanding. She didn't just tell me what was going to happen, but she explained every step. Truly enjoyed the process and the personnel.

 
 

Cheryl E. - NY

Mary was amazing; her communication, efficiency, personalization and tailoring to our needs was beyond what we have experienced anywhere. If Mary has not received a raise in a while, she certainly deserves one. She is a real asset to your organization. I cannot think of any improvements or suggestions that Mary could improve on. She made everything efficient and smooth. I will be thinking and will definitely suggest Reliance and Mary Connolly. Thank you so much for the attention to detail and operation.

 
 

Linda P. - PA

MIke Attanasio was attentive, responsive and easy to work with. It was a smooth and painless process. Would highly recommend.

 
 

Willie J. - TN

Mr. Christiane Davis went above and beyond to ensure that we were comfortable with the process, kept us well informed of each step of the process, returned calls always immediately and was professional, courteous and just a joy and pleasure to work with. I would hope that anyone considering a refinance would have the opportunity to work with him.

 
 

Herman L. - VA

Great job.

 
 

Roger D. - SC

Jared and Caitlyn were both was great and have very good communication skills and told me what they needed a life saver for me so greatly for people like them. Everything was great from the start to the end.

 
 

Odessa R. - SC

Enjoyed the process during the duration of completed the loan.

 
 

Adonica R. - MA

Excellent experience. All communication was quick and clear. Maresa is very professional! She answered all our questions, and always kept us up-to-date on where we were in the refinance process.

 
 

Delphine W. - NY

Exceptional experience. From first interaction until now Mary has been very helpful, understanding and professional. She eased all my fears of home refinancing.

 
 

Julie H. - GA

Daquon Lamar Fugua - exceptional service. He was amazing...Never in my lifetime have I experience service like this with a mortgage company.

 
 

Tyrone G. - NY

Cassandra Welter and Matthew were incredible.

 
 

Diane V. - MD

Vincent Gentile was very patient and courteous to me. I am technically challenged when it comes to my computer and he was willing to walk me through the process step by step.

 
 

Christin T. - GA

My dad and I had the pleasure of working with Pooja and let me just say that she is absolutely amazing. She communicated so good with my dad with all of his concerns. She was honest and beyond helpful. Very highly recommend

 
 

Teena C. - GA

Stephen Sasso goes out of his way to make the experience great. He gave me options. Walked me through everything step by step. And is always available to take questions.

 
 

Elizabeth C. - NY

Joe was always very pleasant to speak to. He felt with all issues very quickly. Went out of his way to help when I could not get things posted on computer.

 
 

Robert L. - NC

Taylor was very professional, courteous and very prompt to response to my requests. Always had the answers. Never had to get back with me on any of my concerns. Even when he was injured in a car accident he called me from home to let me know what was going on.

 
 

Erwine R. - NY

Ed and his team were great in helping us with our refinance. The process was smooth and it was great working with him. Thank you again for all your hard work.

 
 

Rosie C. - NC

Great job. Thank you be polite and you being helpful.

 
 

Lorraine J. - VT

When I had questions they were very helpful in getting me answers.

 
 

Karen G. - GA

I was So happy with the service I received from Reliance First Capital. Courtney gave us accurate information and support throughout the process. This was our first refinance and Courtney and her team walked us through this process step by step. They even told Is exactly what to do to increase our credit score to get a better rate. We did it and it saved us so much money. I cannot say enough wonderful things about this company and about Courtney!!! Will forever be grateful!!!

 
 

James C. - PA

Denise was fantastic. Couldn't have gotten anyone better.

 
 

Jeffrey B. - PA

Perfect. Great experience will be using Reliance First Capitol in the future.

 
 

Ebrima J. - NC

It was a very good experience. The entire process was pretty easy. I was very happy to work with the team. Taylor Curry has be grate from the day one of the process.

 
 

Branda K. - MA

Great experience!! It was a pleasure to work with Andrew on refinancing our home loan. He was professional, knowledgeable, and realistic – making no promises he couldn’t deliver. He kept us in the loop during the whole process and was very responsive to calls and emails. If you are trying to refinance, I strongly recommend working with Andrew!!!

 
 

Toi G. - AR

Matthew Weinrauch you rock!!! Answered questions immediately. Everything was done in a timely manner. I appreciate you!!

 
 

Joe C. - MA

I was very happy with my overall experience with Stephen from the initial call through the closing process. He was great at explaining different loan options to best suit my needs. He also was responsive, even on days off, and helped keep me informed throughout the refinance process. If Stephen did not have an answer, he followed up promptly. Highly recommend working with Stephen on your loan!

 
 

Angelica L. - IN

Brent Guthrey was friendly and tireless in making a difficult case a success. Very efficient and used technology to make this process painless.

 
 

Brian J. - PA

Andrew was the best. My wife and I were looking to refinance our mortgage and we spoke with lots of loan officers. Once I spoke to Andrew I told my wife I found the right person for us. Dealing with Andrew was like dealing with a close family member, he made the process very easy for us. Everything he had promised us actually happened and it was the best experience. If your looking to refinance don't just pick anyone because you'll be disappointed. Choose Andrew because he'll come through for you in a big way and explain everything to make the process easy to understand and give you a great experience!

 
 

Greta P. - FL

Thanks for having outstanding Analysts who are knowledgeable in providing awesome customer service. Daniel Talbert was outstanding and patiently walked me through every aspect of the process. Thank you from the bottom of my heart Dan.

 
 

Brenda F. - TX

Did Great, keep doing what you are doing. It is working. Teddy was great. Provided me with timely feedback and took the time to explain what questions I had along the way. This guy went above what I expected. Would and will recommend this company and for sure Mr. Ferrell. Thank you for all you did for me.

 
 

Tracy P. - TN

Reliance and Myriam are absolutely the best. Myriam was with us every step, answered every question we had. It was so worth the process. She made our dreams become reality. Thank you Reliance and Myriam Taylor.

 
 

Jimmie E. - GA

Mandeep and Nicholas both worked very hard, and they challenge their profession to get the job done! It was a pleasure working with Reliance First Capital, and I also think that it was very educational for all of us! I will definitely recommend Reliance First Capital in the future!

 
 

William B. - TN

Thank you Courtney.

 
 

Richard W. - DE

Mary and Nicholas were exceptional also in helping my family.

 
 

Leon C. - GA

Matthew Wambeek: He kept the communications strong. From voicemail, text messages and phone calls. He kept the communications between the hours I was away from work because it would have been difficult to respond back.

 
 

Leroy B. - OH

Tamera was always professional in dealing with me and my many questions. Without hesitation she provided answers to my questions that were correct and understandable. I would not hesitate to recommend her to another family member or a friend. Another factor that impressed me was her ability to listen rather than take off without fully understanding the issues.

 
 

Peter M. - NY

Everything went smoothly.

 
 

Lauren H. - NY

Brent was great.

 
 

Jacqueline S. - NY

Ajmal kept me informed was exceedingly polite and helpful He kept me up to date.

 
 

Joyce E. - NC

Joshwel, I am so sorry for being so late with our B I G thank you for the way you took care of us and our loan. I felt like I was working with my brother and he only wanted the best for our family. You were there with all the answers anytime I had a question. You were so personal and I trusted you 100%. Our hope and prayer is that God blesses you for all you do for others.

 
 

Jason S. - NC

Toi and Michelle were extraordinary! Both exceeded my expectations. This was our first time buying a home. Toi was very patient and informative through all phases of the process. Toi and Michelle were amazing!

 
 

Andrew T. - NY

Cant thank Joe enough for his help, theres a difference between people who do their job and people like Joe adriano who not only kept his word over the few months of preparing my file but also went above expectations.

 
 

John S. - NC

Henry gained my confidence right away, with his knowledge, professional manner and genuine concern for my situation. He is definitely a man of his word, with high moral character, that has represented your company in a professional manner, he is definitely an employee your company should strive to retain. I was really surprised at the speed of this application from start to finish. Henry and Mike are both of solid character and have genuine concern for the customer. I will definitely be recommending them to any of my family or friends inquiring.

 
 

Darrel F. - OH

Rachel Andrew is amazing, if she can help me with refinancing online then she can help anyone. As I am 62 years old and not computer friendly. She is very patient and understanding and was able to talk me through the refinancing of my home over the phone and through the computer. Thanks Rachel, you are the best.

 
 

Veronica K. - MI

Reliance First Capital is very helpful in explaining the process and finding the best path and solution. They really make it easy. Thank you so much Pooja you are awesome, I will recommend you to all my friends.

 
 

Nana P. - NJ

There are not enough words to describe the awesome team From first contact to closing Donna was with us all the way and kept close watch to make sure we were getting the best deal and treatment. The time from first contact to close was an amazing 15 days. Truely this was due to Donna and her devotion to her clients. Her commitment to her clients and her partnership with Kristen made this process truely unbelievable. We can’t say enough about Donna, Kristen and the Company First Reliance. Go with them if you want a stress free process to your lending needs. REMARKABLE!

 
 

Paige R. - NC

Such a smooth and quick process!

 
 

Geraldine B. - SC

Samantha Hooker went above and beyond to get me the right loan and worked with me after I got home from work. She is the best. I was more than satisfied. Everything went smoothly. I let Samantha the work and I trusted her and did not worry.

 
 

Alieschia D. - PA

We just refinanced our home and the experience was amazing. Nathan Wilkie helped us through the entire process and answered any questions we had. Definitely recommend the company and Nathan!

 
 

Erica L. - NC

This was my second time getting help from Regan. He is very professional yet made me feel like I knew him and we never met. Regan is who I will refer anyone to and know they are getting the best out of their financial business with Regan. I hope he is there when and if I need help again.

 
 

Henry W. - SC

We are very pleased with how Jessica handled our needs. She was very professional and we look forward to working with your company again.

 
 

Kevin D. - MI

Rachel Hitt was very helpful with information and guidance during this refinance transaction.

 
 

James E. - CT

Lori was outstanding. My wife and I didn't know much about the refinancing process and Lori explained to us our options. It was a smooth process from end to end. Lori was amazing.

 
 

James M. - GA

Franklin was extremely helpful as I am not tech savvy.

 
 

Lawrence D. - MD

Everything was perfect! Eric Barreau exceeded our expectations; he was curious, very professional, understanding, and he was there to answer all of my questions. Eric was sent to us by God, because me and was husband was scared about the whole process. Eric Barreau deserves a raise, you should really value him.

 
 

Joseph G. - VA

As I write this, I am preparing to go to closing on a refinance that my partner and I completed through Reliance First Capital. It was a fantastic experience from beginning to end. Steven McManus and Lindsay Jaquith worked with us every step of the way answering our questions and responding to every call and email with professionalism and clear information. All in all, a pleasure to do business with. I cannot recommend them highly enough.

 
 

Norberto H. - NY

It was a good experience. The entire process was easy and quick Mary was great to work with she walked me thru the steps kept me updated on the whole process.

 
 

Melanie D. - FL

The process was made easy. The entire process of home buying seems daunting, but Christina made it easy. The most important thing for me is communication and she gets five stars for being very responsive. We even closed early. Thanks Christina!

 
 

Serena J. - NC

Joshwel Haggins was my refinance contact. We closed in about 30 days going nonstop thru the holidays. Joshwel was available every step of the way with constant guidance and delivering everything he promised. I certainly recommend this company, Reliance First, and Joshwel Haggins as anyone’s mortgage analyst. thank you so much!

 
 

Steve R. - AR

Jaclyn very quickly emailed us back. It was quick and easy. Very professional.

 
 

Scott K. - PA

Very pleased! We were very pleased with the service and experience Donna provided us. As someone who was refinancing for the first time, we were a bit unsure what to expect. Donna was very thorough, walked us through everything, explained every detail so we were 100% sure as to what we were getting and agreeing to. The entire process was simple, and efficient. We would highly recommended Donna for all your needs.

 
 

Delores T. - NY

Top Notch! From start to finish I got service that felt personal to my situation. My mortgage analyst, Bridget McCreight was so friendly but professional. She was easy to communicate with and you felt that she honestly cared about you and your needs. Whatever you told her that you wanted she worked to find a plan to fit and went further and suggested an option that might be even better. Even when she was out on leave, she made sure that she answered your calls or e-mails and that someone just as caring as her was there to fill in and work with you.

 
 

Elise T. - GA

Matthew worked closely with us to answer questions we had, returned our calls promptly, and was very courteous and nice.

 
 

Richard P. - KY

Matthew Wiehl- serviced my 3rd refi with RFC in 2 years. Professional, yet personal, humble and sincere/honest. Just thanks for another job well done, especially to Matt.

 
 

James C. - NC

I just want to thank Reliance and its staff for their professionalism and hard work. You made the experience much easier and talked me through every step of the way, thanks again Nicholas. Everything was great.

 
 

Teresa B. - VA

Victoria White was exceptional - very friendly and courteous-always returned our calls on time - explained everything from the beginning to the end.

 
 

Bart S. - MD

Lisa Podorson was very professional and courteous throughout our refinancing. She was very responsive to all of our questions. She kept us informed as the process progressed and what was to be expected. I highly recommend Lisa to anyone looking for residential refinancing.

 
 

Harold E. - NY

Awesome! Thank you Donna! When my wife and I started this process we contacted three potential lenders. Donna contacted us and stayed in constant communication throughout. Even reminding us to submit documents so we could lock in before rates began to rise. The process was seamless and very efficient thanks to Donna’s guidance and constant communication. Again, thanks Donna!

 
 

Jarrod B. - FL

Jazmine is an amazing person. I feel like I know her personally and professionally. Jazmine followed through on every promise. She is an amazing person. I would recommend her to anyone. Everyone was amazing through the entire process any questions we had they answered immediately. Reliance First Capital met my every need!

 
 

Charles G. - NY

Vincent is such a pleasure to deal with and everyone on his team. Everything went perfect. I couldn't ask for anything more it was so easy to deal with your company.

 
 

Christopher K. - PA

Alicia Calabrace was incredible to work with. She remained in contact with me throughout the entire process and answered all of my questions in a timely manner. Alicia explained everything thoroughly and made the process of refinancing our mortgage simple.

 
 

Beverley C. - NY

Everything went well, there is nothing more that Mr. Phil Stone could have done, he did it all. Mr. Phil Stone is the best Mortgage Analyst I've known. He kept to his promises on what he was going to do for us with this mortgage we have been struggling with for years, we finally got some breathing space. Thanks so much Mr. Phil, may GOD continuously provide you in all what you do.

 
 

Jill B. - LA

Matthew was excellent!!! He Leroy us informed on the progress of our loan and returned calls almost immediately. He contacted us daily with needed information and progress!! Matthew Wambeek is a courteous and caring person and employee.

 
 

Ernest D. - NC

Toi is the best. Helped with everything every step of the way.

 
 

Adam M. - IN

I've now closed 2 loans with the help of Thomas - he's been a pleasure to work with.

 
 

Ralph M. III - NC

Justin, Amanda and Rebecca. All were friendly, very responsive and very professional. Don't know anyone at this time but will highly recommend your services.

 
 

Jeff B. - MD

Good morning Sheila, I just wanted to say thank you so much for all of your assistance through the loan process. Once again you got this done very quickly. Hope you have a wonderful day! I will continue to use Reliance if needed in the future.

 
 

Louis A. - AR

Brian always promptly returned call, and he seemed to always be able to get things done, move the process along!

 
 

Kelvin G. - TN

Nathan Wilkie was a great help.

 
 

Rebecca D. - TN

There aren't enough good things to say about Leslie!!! From the application to the closing, Leslie provided exceptional service. She is patient, kind, professional, and very knowledgeable about the service. I would highly recommend Leslie to anyone considering refinancing. I have been blessed my heart commitment!

 
 

Louis D. - NY

This guy AJ was on his game. Was looking at a bunch of companies to refinance my mortgage. AJ sold me on his company. Pushy but not overbearing. Give this guy a promotion.

 
 

Doug H. - NJ

Phenomenal experience. Sean made the entire process absolutely painless, quick and efficient. Will absolutely work with him again in the future. The absolute best mortgage experience I have ever had. A true pleasure.

 
 

Muhammad R. - VA

Courtney provided outstanding service. Definitely will come back for more services.

 
 

Reginald B. - AZ

Teddy is awesome. He is very thorough and makes me feel like a valued customer!

 
 

Karen B. - IN

Akim was there every step of the way. I am totally impressed with his efforts to work with us. He went above and beyond to help us out. Excellent service. Cannot believe this only took two months. Awesome work by Akim and his associates.

 
 

Toby S. - AZ

Joshua Crawford was excellent, super helpful and informative and a pleasure to work with. Your process is smooth and easy. I work at night and its usually hard to get things done during the day and Joshua and his staff worked around my schedule and made it easy.

 
 

James H. - PA

Lisa kept us up to date throughout the loan process. First class analyst.

 
 

Enrique P. - CO

Just keep the process the way it is now...PERFECT!!!

 
 

Icha P. - CT

Joshua is outgoing, patient, and caring, I got very lucky with Joshua.

 
 

Lisa H. - GA

Rachel Andrew did a phenomenal job processing our mortgage loan and presenting the best options for debt consolidation. We highly recommend her!

 
 

Sean A. - NY

Thanx Donna, for helping me with the refinance. It was nice workin with U donna. Workin with Donna made the process easy to get the paperwork done the right way. Also, going thru the closing process took time n effort.Thanx to Reliance Capital. Job well done!!!!!!!!

 
 

Aja W. - VA

Caleb could not have done it any better!

 
 

Cornelius D. - WA

Chris went above and beyond to provide me with excellent information. Things went very well, I don't have any comments as to how to improve the service that I received which was great.

 
 

John M. - RI

Brent Guthrey was an Absolute Asset to refinancing our FHA Mortgage to a Conventional Mortgage He went Above and Beyond for my wife and I!! Reliance First Capital is Lucky to have him as part of their Team. Great experience. Brent Guthrey an Absolute Asset to Reliance First Capital!!! He went Above and Beyond, anyone who wants to refinance, Go, Run to the phone and call Brent!!

 
 

Carol D. - CT

Jessica Harvance made this refinance possible from the beginning. I was not sure but Jessica helped me every step. It went very smoothly. Don't lose JESSICA!!!!!!!!!!!!!!!!

 
 

Alisha E. - MD

Great experience. Brandon helped make this experience easy and it was smooth sailing thanks to him! We appreciate all his help and more!

 
 

Mary Jo J. - PA

Alicia is absolutely phenomenal. I had to switch from another company because they didn’t explain a thing to me and didn’t seem like they were willing to work with me. Alicia answered every question I had and never made me feel bad for asking. She came up with a plan and did everything she could to make our loan work and fit our needs. I would absolutely recommend the company and her to anyone and everyone. Thanks so much for all your help Alicia. I couldn’t have done this without you.

 
 

Deborah J. - DE

Working with Jamie Dilenschneider was a joy. We had comfortable conversation, Jamie is very knowledgeable in this process, and she gave very clear instructions as to how the process would proceed. Additionally, I believe she shared best and frank scenarios for my needs. I had brief dealings/conversation with Anzhela, she too was very pleasant at all times and courteous. I will certainly pass on Jamie's name and Reliance First Capital to anyone that I hear of looking to either refi or purchase a home.

 
 

William D. - MI

Francis called me with updates all the way thru the process and was very helpful. The company did everything just right for my personal needs.

 
 

David D. - NC

Reliance First Capital LLC was a terrific company to work with. I worked with Sonney Davenport and she was awesome. She guided me through the entire process and was awesome to working with. Great overall experience! I have had several loans in the past and Sonny Davenport, from Reliance Capital, provided the best refi experience I have ever had. She was there with me throughout the entire process and helped me navigate some tricky roadblocks along the way. I highly recommend her and her company.

 
 

Carol W. - GA

It was an experience. Overall everything went smoothly. Stephen took tons of time to answer all my questions and concerns and panic times when I was trying to grasp the ideas presented. Stephen was available every time I needed him to answer a question. I will say I didn't care for the computer document program. Things disappeared before I was ready. I would want to go back and read it again, but it was already submitted. I couldn't print anything to read as hard copy. That part I didn't like. I'm old school. I like paper. I don't enjoy reading everything on a screen. But Stephen is so open and friendly and easy to work with. We have become friends. And I need to get together with his mother. I think we have much in common!

 
 

Michael S. - MD

My experience was easy and painless. My wife and I were very pleased with the process of refinancing. We didn’t have to go running around and the paperwork was sent right to my phone. If we needed help with anything, we were taken care of. We were in the loop and well informed. Very happy people.

 
 

Larry D. - NC

I was a first time home buyer with no knowledge of how to get the process started, but I worked with Toi Meade on the purchasing of my home and then again on the refinancing of my home! Both times she has been a D color and IF clarity diamond!! She has made each process extremely easy and if I can't contact her by phone, she is quick to respond through text or email. I wouldn't turn to anyone else to help!!

 
 

Joseph C. - MA

Responsive, helpful, and respectful. I was very happy with my overall experience with Stephen from the initial call through the closing process. Stephen was great at explaining different loan options to best suit my needs. He also was responsive, even on days off, and helped keep me informed throughout the refinance process. If Stephen did not have an answer, he followed up promptly. Highly recommend working with Stephen on your loan!

 
 

Kenneth D. - PA

Michael did an exceptional job in finding the right refinance package for me. He was very knowledgeable and helpful throughout the entire process.

 
 

Cynthia S. - NY

Very easy to work with. Made getting some cash out of my home very easy. As long as you do your job and respond, it goes quite quickly. Very low fees. I would go this route again, if funds are ever needed.

 
 

Timothy W. - NC

Tamera Whitson she was exceptional at explaining everything and returned all calls and emails in a timely manner.

 
 

Brenda K. - MA

I have worked with Andrew Boico at Reliance and he was wonderful. He knew all the answers to my questions (believe me there were many)! He is a smart and kind man. You will have his attention to all and everything that this process needs. He is on your side, he is there to help you, and no one else. Please reach out to him if you need to refinance. Thanks Andrews it was a pleasure working with you and I appreciate your easy, fast, hand holding, loyal and honesty through this process.

 
 

David P. - TN

Sean and Linda worked tirelessly to close this loan despite us having difficulty getting the documents they needed from us.

 
 

Katrina F. - FL

Amazing experience. James Stevenson was my loan officer, he talked me through the process and what I needed to do, I was stressed about having to do all kinds of work, He was so nice and explained everything step by step. He has helped me begin my New Year off with so many less worries than I anticipated. I highly recommend him and this company for anyone. Especially if you feel like it is too much work to refinance because it is not a hard process at all. Thank you so much!!!!

 
 

Michael M. - IN

OUTSTANDING professional service and genuine customer support, Rebecca was professional and most importantly made you feel as if you were her only client. She kept me informed all the way going out of her way to ensure all matters were complete, easy to understand and followed up with me. I had been told nothing could be done with my particular situation, but she dug in from the start and proved the others wrong. A truly wonderful experience and I thank her and the team there for all they did. Would recommend her to anyone needing financing!

 
 

Tyler W. - OH

Brian was amazing. He is so nice and he went above and beyond as well. This was really a tough thing that was made so simple by him and his team. Morgan was also great and really helped finish such an amazing process. Keep up the good work all of you!

 
 

Leo O. - SC

Lesley went far beyond her call of duty and Amanda as well.

 
 

David T. - OH

Carol and Philip were nice and professional.

 
 

Bernard K. - TN

Nicholas Schepis walked us through from start to finish with patience and kindness. Don't remember speaking with anyone but Nick. He is the reason we went with Reliance. We had had many offers from other companies. Keep providing the excellent service we received.

 
 

Donald I. - SC

Samantha Hooker explained everything very clearly, helped us fill out and understand everything we were signing. She is very personable and made the whole experience a very pleasant experience. I cannot praise Samantha enough. She took us through every step of the way with her extreme knowledge and put us at ease with all her help.

 
 

Jo Ann H. - MA

Steve McManus conveyed his knowledge and appeared to be a very kind individual. A wonderful asset to your company!

 
 

Curtis T. - TN

I wanted to take this opportunity to express my Joy, Gratitude and Extreme Pleasure in working with Erica Alexandra Markiewicz. I must say there was never a moment where I felt confused or uncertain about anything. This is because Erica took the time to explain, simplify things and address my questions honestly and comfortably. Her professionalism and expertise really shine through. I always felt like she was looking at what was best for me, my best interest. It truly felt like family looking out for me. There have been a few other friends that have expressed to me their interest in refinancing their homes or improving their financial situations. I happily and quickly referred them to Erica Markiewicz. I was excited for them to experience the same courteous personality and positive attitude I experienced. It was no surprise to me when they contacted me speaking about her professionalism and comfortableness. I will 100% continue to send any other referrals to her.

 
 

Robert L. - TN

My wife and I started a home-based business in 1992 and we have done pretty well. We have paid our bills on time for decades, but we need a little cash to go to the next level of success. Do we borrow or do we use the cash that we have built into the house? We decided to trust ourselves and use our own money. We are within 7 years of paying off the mortgage, but we have 3 HELOC's that are draining us dry. Rachel Andrew called me on October 11, 2021 offering us the solution to our problem. Her proposal is simple; a 10-year loan at 2.99%, pay everything off, save $2300/month, and have cash remaining to apply to the business. Everything we need wrapped up in nice little package. Thank you, Rachel for all of your hard work. Lula and I really appreciate everything you did for us.

 
 

Pamela J. - MA

Just keep doing what you do. No improvements needed at this time.

 
 

Audie C. - NC

Leslie Provided exceptional customer service during the process. She explained what was needed thoroughly suggesting how/where I might find my information.

 
 

David B. - VA

Hi Victoria, I had been meaning to get back to you sooner however we have been swamped with holiday prep and kids bouncing off walls, hopped up on sugar eagerly waiting for Christmas! Anna and I wanted to extend our most sincere appreciation and thanks for all of your hard work and help during this refinance process! You have been such a pleasure to work with, always answered our questions and were straight forward with us from the beginning. In our personal opinion, you have set the bar for anyone who works in finance, customer service, and real estate. Words really are not enough to express our gratitude for all your hard work and commitment to helping us reach our goals. We can assure you that we will be referring anyone we know looking to refinance or purchase a home directly to you! We look forward to working with you again in the future and from all of us, we wish you a safe and happy holiday season! - Victoria initiated and oversaw our entire loan process and application. Answered our calls and questions in a timely manner, was professional and very proficient in helping us complete this process. She asked for all the pertinent information to complete the loan as quickly and accurately as possible making sure we understood exactly what needed to be done and how. We will absolutely be recommending her to anyone we know looking to refinance or purchase a home.

 
 

Ronda A. - NC

Jazmine was very helpful during the process.

 
 

Michael L. - AR

I have utilized Toi numerous times. She always makes the process quick and easy compared to others. There is NO ONE in her business that is better.

 
 

Lakia B. - NC

Christopher Thomas was phenomenal to work with. We were really hesitant to go through the process because we thought it would be overwhelming. Christopher was very knowledgeable and patient with us. He never forced us to go one way or another, but provided sound information for us to make the best decision for our household. If there was anything that he was unfamiliar with he immediately found the answer and conveyed the update to us within 24 hours. The service was phenomenal and prompt from the beginning through closing.

 
 

Khalleelah D. - PA

I asked a lot of questions and Daquon answered all of them.

 
 

Carmen G. - SC

Courtney was excellent.

 
 

Thomas H. - PA

Dear Mr. Miller, My name is Thomas O. Hetherington, and along with my wife, Bonita, we have become part of your Reliance family through a mortgage refinance. This would typically not require a letter to the President/CEO, but, because of the outstanding way in which we were lead through the process, it does. Toward the end of October I identified myself as a person seeking refinance information through an Internet portal. I then received a phone call from Michael Mohring at your Pittsburgh office. He was very open and friendly and told me the story of Reliance First Capital and the advantages that were offered through them. He also shared that he had “Drank the Kool-Aid.” He also shared about a CEO who visited with each employee during the year, face to face. The storyteller and the CEO impressed me. We proceeded forward with the process. It makes sense to be involved with an organization that values risk on both sides of the ledger. On December the 6, 2021, we closed with the pleasant assistance of Carolyn Ralutz. There was no drama; every step of the road introductions were made, voices were shared, paperwork processed, and a smooth closing attained. Mike Mohring made that possible; he made it easy. Family does not always have to be blood. They can be those who are willing to participate in sharing the responsibilities for that best possible result. I’m planning a trip to Pittsburgh this spring, and I plan on putting Michael on my schedule. At 78, I normally do not know many people who are looking for mortgages, but be assured, that if they show up, I will highly recommend Reliance and Michael Mohring as go to people. Thank you for developing a professional team; it is one of your company’s strong points.

 
 

Joe L. - NJ

Lance went above and beyond explaining the process of refinance for me. I was nervous weather refinancing was right for me. Lance took the time to answer all my questions and come up with a loan best for me. He was there for me through the whole process I couldn`t have asked for a better experience.

 
 

Michael L. - CA

Matt Gertz showed himself to be superior among every banker that I spoke with. He was much more knowledgeable than anyone else that I spoke with and guided me through the process smoothly. Working with Matt was great I felt like he was a professional figure skater and I was the rookie trying on ice skates for the first time and we were partners in dance.

 
 

Kellie V. - PA

Alicia Calabrace went above and beyond what she needed to do to get us our home!

 
 

Stephanie W. - GA

Loriann Sabbatino-Booth was amazing through the entire process! Lori was quick to respond when I had any questions. She explained everything thoroughly. The entire process was very smooth and quick. They were always very accommodating.

 
 

Thurman B. - LA

Christian Davis made me feel he had my best interest at heart. He was patient with me. We became friends with friendly conversations. Going to miss our telephone conversations.

 
 

Robert O. - AL

We worked very closely with Travis Yocum and he helped us step by step to explain everything. Helpful explaining how Reliance First Capital could help me.

 
 

Pedro S. - MD

Brock Irwin was extremely responsive throughout the process.

 
 

Danielle G. - PA

AMAZING EXPERIENCE - Refinancing a home was definitely an intimidating idea for my husband and I. With a decent mortgage, student loan payments about to start again, plus credit card debt accumulated throughout the years- we knew it was something we had to tackle. THANK GOD we fell into the hands of Rachel Andrew and the Reliance First Capital team. Rachel was extremely personable and understood all of our needs and concerns. She talked us through the whole process and was also accessible. We couldn’t imagine going through this process with another mortgage analyst or company, and would recommend this group to anyone!

 
 

Kelley M. - TN

Jacqueline Andrews is the BEST! She has helped our family so much and made the process so easy!

 
 

Alfred M. - GA

Firstly, Jason Hensel was the star. Yara Tolentino was very patient and professional. Sara Cimarron ensured we took the ball across the goal line. All three provided exemplary service. I can't say enough about the professionalism of the entire team. Everyone went above and beyond to deliver an amazing result. I am recommending Jason Hensel to all my associates who own property. Sara Cimarron was fantastic and provided critical information in a timely manner. She ensured my loan closed on time without problems. Yara Tolentino worked tirelessly after hours to ensure the process was successful.

 
 

Noel B. - NH

She’s great. Regina was great perfect for the refinance in my house. Kept in touch the entire time and was super helpful the entire time I would highly recommend her for your next mortgage specialist.

 
 

Brian J. - PA

The moment I spoke with Andrew at Reliance First Capital about refinancing my mortgage I knew I was speaking with the right person. He cared and gave me great advice on my current situation. Talking to Andrew was like talking to a close family member. He was right on point and everything he promised happened. I would recommend Andrew to anyone looking to refinance and to not go anywhere else. He's the very best in the business!!

 
 

Joan O. - FL

Everything worked perfectly, step by step. Lesley was great to work with. she was very patient, answered ally questions and phone calls. Gave me good advice, information and instructions. I would recommend her to anyone looking for a mortgage.

 
 

Richard B. - NH

Mary Connolly was very helpful throughout the process.

 
 

Marvel C. - NC

I recently refinanced my home and my agent was Joshwel Haggins. He was great to work with.

 
 

Matthew B. - NC

Sonney is very knowledgeable and communicated the process very well to us.

 
 

Maryann H. - NY

Pooja Bhardwaj, loan officer at Reliance First Capital was helping me on a refinance for my home. Pooja was very informative and thorough and gave me different options to fit my needs. Pooja was always prompt to return calls and answer any questions I had. I would recommend Pooja Bhardwaj.

 
 

Lachandra F. - NC

Bill Van Wagner was great!

 
 

Larry D. - NC

I was a first time home buyer with no knowledge of how to get the process started, but I worked with Toi Meade on the purchasing of my home and then again on the refinancing of my home! Both times she has been a D color and IF clarity diamond!! She has made each process extremely easy and if I can't contact her by phone, she is quick to respond through text or email. I wouldn't turn to anyone else to help!!

 
 

William L. - NY

Donna great communication and availability. I would highly recommend Donna she walked me through every step of the way. It was easy and quick. She was always available for any questions or concerns I may have had. It was a pleasure to work with her.

 
 

Richard M. - NC

Edward was amazing! He provided us with multiple options and helped me to make the best decision for our needs. Ed went above and beyond, even while home sick!

 
 

Brenda K. - MA

Andrew Boico needs a raise and a promotion. What a great person to work with!! had called many places to refinance and I will tell you the only one who made this process, easy, fast, loyal and not telling me what "i want to hear" was working with Andrew Boico. He truly is a man of his word. He walked us through the whole process and listen to our question after question with a smile in his voice. He is awesome and we miss talking to him everyday!!! thank you ANDREW BOICO you are the BEST!!!

 
 

Rosemarie P. - MA

Ajmal was professional.

 
 

Katrina F. - FL

My loan officer, amazing. Greatest experience ever.

 
 

Betty J. - SC

I have promoted you to all my friends. Nothing to improve.

 
 

Michelle H. - OH

Simply the best - I just recently finished a refinance with the help of Rachel Andrew and it was the easiest and fastest experience ever! Rachel knew the answers to every question I had - and some I didn’t even know I had! The whole process was painless, which is not what I expected for a refinance. Things mixed so fast, I had money in my hand in just a couple weeks from start to finish. Rachel will be my first call when I’m ready to do anything mortgage related from now till always. Having done business with Rachel in the past, I already knew I could trust her! She's smart and savvy when it comes to business. She knew the answer to every question I had - and answered some I didn't even know I had! The whole process was SUPER fast and efficient. Rachel is an amazing asset to your team - I couldn’t have asked for anything more!

 
 

Eric R. - GA

We had been trying to refinance for 6 months. I was about to give up and wait until the new year and then I answered a text from Bryan. From that text to closing was one month!! Absolutely wonderful experience and a great way to end 2021 and start 2022!! Thank you Bryan and your whole team at Reliance First Capitol.

 
 

Jeremy T. - NC

Ruth Adams was extremely informative, responsive, and helpful throughout the entire process.

 
 

Leland S. - NY

Brandon [provided exceptional service] from start to finish.

 
 

Evans T. - MA

I worked with Mary Connolly on a refinance and she could not have been more helpful and easy to work with. The process with Mary and Reliance was smooth and understandable. She made sure all questions were answered and kept us up to date on the status of the refinance. I would definitely recommend Reliance First Capital for your refinance needs.

 
 

Ahawana W. - VA

Great Experience working with Regina! Recently refinance with Regina Rupnik at Reliance First Capital and she was awesome to work with. She educated me through the entire process and made me feel comfortable working with her. Regina is very personable and knowledgeable. She presented me with several options and assisted me with choosing the best option for my personal circumstances. Definitely will work with Reliance First Capital again and recommend Regina for all of your mortgage needs.

 
 

Nadja M. - TN

Ritu was phenomenal. She explained everything thoroughly, all the promises that she made to me were promises that she kept.

 
 

Leanne H. - NY

Everything went very well. Ritu was exceptional and Nicholas was great to work with. Reliance First Capital is awesome to work with, all details are meticulously handled. Thank you.

 
 

Suzanne C. - SC

Richard always called back in timely manner and helped correct the problems with emails.

 
 

James H. - PA

We recently had the pleasure of working with Erica Markiewicz from Reliance First Capital when we decided to refinance our mortgage loan. Erica was very professional and extremely helpful through the entire process. She was always available to answer any questions we had. I would recommend Erica and the people at Reliance First Capital to all of my family and friends!

 
 

Aubrey S. - NY

Pooja Bhardwaj was exceptional, outstanding, personable, diligent and went above and beyond to provide piece of mid throughout our refinance progress.

 
 

Paige G. - OH

Amazing refinancing experience! Our mortgage analysts, Rachel Andrew, made refinancing our house for the first time a breeze! She was so helpful and knowledgeable with every question we had. Would 100% recommend to anyone!

 
 

Patricia M. - FL

James was courteous, and before starting the process he explained everything in great detail. He wasn't judgmental also guided my husband and I what to do to get the process done.

 
 

Katie T. - TN

Sheila was great!

 
 

Henry H. - SC

Jason Hensel prompt, quick moving, got documents out explained order of how things would go very well.

 
 

Jaime L. - NY

Donna was great!! Donna was very professional. She was always accessible and explained everything with great detail. Working with Donna could not have been easier. It was truly a blessing to have found her to help my husband and I. I highly recommend her!!

 
 

Wanda W. - GA

Lori was very professional answer all questions and delivered everything she promised. She's outstanding.

 
 

Daphne H. - TN

Jason Hensel was great! He explained everything clearly and answered all my questions. He talks to you as if you have known him forever. I really appreciate everyone involved from start to finish.

 
 

Geraldine B. - OH

I was tremendously satisfied with Nathan. Everyone I came in contact left me with the feeling that I was important to them and put me very much at ease. Right now, I know of no one looking for or planning to refinance, but if I hear of anyone in the future, I will mention Reliance First Capital, and the satisfaction I felt working at the conclusion of our business dealings.

 
 

Georgia M. - NC

I don't think anyone could have done a more thorough or professional job than Damien Weekes. Damien was fantastic. He went above and beyond what was expected. I am in a much better position financially and would recommend Damien to anyone and everyone that would like an almost stress free and rapid closing.

 
 

Rebecca O. - MD

Lori is a financial genius! I'm so grateful I got to work with Lori. She walked me through how to get out of a tough financial situation regarding my Home Equity Line of Credit and being strapped for cash. She's knowledgeable, easy to talk to and seems very honest. In addition, Lori gave me lots of pointers about smart credit card use and how to make them work for me. Thanks again for your help, Lori. You're awesome!

 
 

Anthony D. - NY

Ryan was absolutely amazing. Personable, friendly exceptionally efficient, always available, and critically helpful with suggestions to assure success in what otherwise would have been a problematic application. (we had a couple glitched with my credit history and an IRS lien along the way.) I always felt like I was dealing with a friend, and one who had my best interest at heart. I cannot praise him enough!

 
 

Becky L. - PA

Ryan helped me with everything. He provided many suggestions to me meet my needs and ways to do it. I don't have anyone at this time but I would definitely recommend Ryan and send them his way. Ryan is an asset to your company ensure you keep him engaged in your company because you can't find employees like him!

 
 

William W. - MD

Lisa was both professional and courteous through every phase of our home refinancing. She was very responsive and informative to all questions. She kept us informed of the status of the refi process and what to expect next. She always was readily available by phone or email and her knowledge and positive demeanor consistently added confidence to our decision. I highly recommend Lisa to anyone looking for residential financing.

 
 

Eugene F. - MS

Chris and Tammy were great!

 
 

Patricia B. - GA

I have nothing but positive things to say about Lesley Phifer- professional, honest and really great to work with. I felt like she was as vested in my loan as I was! 10 outta 10.

 
 

Christine B. - MA

Overall good experience. The mortgage process is always slow going, but Brent Guthrey from Reliance First Capital made the process smooth. He kept me updated and was quick to respond. I would definitely choose him again for our mortgage needs.

 
 

Lisa P. - TN

Thank you, thank you, thank you!

 
 

Randy J. - NC

Very satisfied with Reliance and a special thanks to Oula for staying with us through the process!

 
 

Glen P. - VA

Rachael Aul and her team were amazing, words cannot explain my total satisfaction. The whole experience was outstanding. If I hear of anyone who wants to refinance, I will definitely send them to Rachael and team.

 
 

Ken K. - OH

Reliance will definitely be the first company I call, and the person [ would ask for is Brent Guthrey.

 
 

Bob N. - IN

Brent Guthrey helped us change our lives! Just closed on a VA Cash-out refinance with Reliance First Capital, and my wife and I couldn't be happier. The process was exceptionally well planned and executed with clear guidance and superb communications from our dedicated advocate, Brent Guthrey. Brent went way beyond expectations in keeping us consistently informed, providing solid recommendations and continuous leadership (yes, leadership!) in placing us in the best possible financial position the day we closed. Brent Guthrey and the team, through their professional and helpful actions, make it clear that the #1 objective is to serve the client by changing the client's outcomes both immediate and long term (our present retirement!!) and they do!! Brent and his supporting cast are the epitome of top-notch professionals and receive our very strongest recommendation! We were extra-fortunate to have selected this company and Brent.

 
 

Devan K. - PA

Extremely helpful organization, very professional. Alicia went above and beyond the call of duty she will be the one and only recommendation I give to anyone looking for a home she helped my dream home become a reality.

 
 

Ernest R. - NY

Best experience we've ever had. The process seemed to take forever. But Brandon walked us through every step. And kept us informed on everything we needed to get approved. Could not have asked for a better person to help us. And we will recommend to our friends.

 
 

Marta T. - NJ

Gary was professional, knowledgeable and most importantly caring. I will definitely refer to reliance (Gary Sabshon) to anyone I know who would like to refinance/ mortgage.

 
 

Fay L. - AL

Michael found several options for us in refinancing our loan. Brad was considerate and helpful.

 
 

Jennifer P. - NY

We have a wonderful experience. Mary Sozomenu was so great to work with. She really helped us understand the whole process and responded to all of our questions in a timely fashion. We really enjoyed working with Mary and would work with her again.

 
 

Maruice D. - VA

Nathan went above and beyond. when the first loan was denied he did everything to find a loan what would work for us. He was truly a partner and looked out for our best interested.

 
 

Jamey S. - WA

Oula was amazing! She was so thorough, answered all our questions, and was very accommodating since we were in different time zones.

 
 

Snoopy T. - WA

Oula Horne was so wonderful to work with us on our mortgage refinance. She was so friendly and personable. She took care of all of our questions and had everything in motion very quickly. I definitely recommend her to friends and family! Will return to her for our future needs.

 
 

Randy J. - NC

We are very satisfied with Reliance and especially Oula! She was the greatest to work with and helped us all along the way! Recommend them to anyone looking for a better way!

 
 

Linda H. - OH

Pat Germovsek did a great job despite the drama in the last week.

 
 

Thomas D. - PA

Ryan Sason kept me informed throughout the process.

 
 

Frank F. - NY

AWESOME. Ritu Sethi is just fantastic! My credit score wasn't exactly stellar when I first contacted her about a home equity loan. She told me the steps to get my score to where it needed to be and PROMISED me that I would be approved. She came through for me in a very big way. I felt as if she was a cheerleader of sorts, and kept me updated. I have a work schedule that isn't typical, but yet, Ritu would call me at 9 pm to help get me to the next step of the process. She truly is a gem and made the entire process rather seamless. Her company should be proud to have such a remarkable person working for them!

 
 

Koren L. - MD

Gave me Hope. I had many calles to and from others many told me it was not worth refinancing due to my situation and credit. Ritu called me and for some reason I stayed on the phone. She gave me confidence to move forward and gave me pointers on how to get things to go better and move in the right direction. I'm still doing the things she recommended. Her help and her work to get my mortgage rate so much better for me and my kids was amazing with such an awful year we had. Losing my husband I though we would have to move. But she came through for us and got me to where I needed to be. I am so thankful we were brought together and all her hard work even when she was on vacation she called. I can not thank her enough.. She is amazing and will fight for you anyway she can. I would highly recommend Ritu she is an amazing asset to her company. Thank you. Thank you!

 
 

Jamie R. - KS

Amazing Experience! Sean is a seasoned pro that really understands the entire process! He made refinancing a quick and easy task! He was always available for questions and delivered everything he said he would. I believe Sean to be an absolute man of integrity and that takes pride in serving his customers. I went from casually checking the rates to landing the perfect deal! Thanks Sean!

 
 

Joellen L. - LA

Samanatha was out with the flu and still worked from home to make sure all went well with my closing.

 
 

Jared K. - TN

Great Experience. I had been considering refinancing and put some info on lending tree. Of course I was blasted with phone calls, many of them automated. I was busy with work and life so I would listen to the voicemails and delete the automated ones. Samantha Higginbottom with Reliance Capital was the first one who left me a personal message so about a month later I called. Samantha was so helpful, we talked and shared and she really tried to understand who I was and what I needed in order to provide me with the options that would work for me. The whole experience was amazing and 3 weeks later I have my loan closed. amazing job Samantha!

 
 

James C. - WA

Samantha MacClean is the best. She made this happen. She held my hand the whole way.

 
 

Bonnie S. - OR

Easy to work with. Thomas Cannarozzo was extremely helpful, easy to work with and made the entire process of procuring this loan doable. I thank him for his patience and perseverance.

 
 

Nicole M. - VA

Leslie Nicholas was fabulous every step of the way. Communicative, responsive, and knowledgeable. Thank you, Leslie!

 
 

Craig P. - TN

Leslie helped me at every turn making certain all was in order to secure my home loan. I would recommend her to all interested in a home loan or refinance of your current home. Service was great, rates were great along with communication second to none. Easy and complete.

 
 

Gail S. - NJ

I have done two refinances through Reliance First Capital. I worked with Lisa both times and to say she was terrific is an understatement. She genuinely cared about my issues and was anxious to help me. She was in constant contact with me throughout the entire process and answered all my questions with expertise. She got back in touch with me right away whenever I contacted her. I cannot recommend Lisa and Reliance Mortgage enough. I have in the past and will continue to recommend them to anyone looking to refinance. I have done two refinances with Reliance First Capital and worked with Lisa Podorson both times. She is truly the best. She guided me through the process with professionalism and expertise. She listened to any issues I had and addressed them immediately. I will definitely work with Lisa and Reliance in the future and have recommended then to anyone I know looking to refinance.

 
 

Reginald W. - MD

Lisa kept me informed regarding other Reliance First Capital employees that would be assisting her during the processing of my refinancing loan

 
 

River D. - NY

They are very professional and helped me every step of the way. I would recommend using them.

 
 

Janice B. - NY

All's well that ends well. This was a complicated refinance but Mr. Attanasio was there for me at every challenging turn of events. And we were successful! Michael was patient, knowledgeable and available when needed. He basically held my hand throughout this entire process. First time working with Reliance First Capital but so far it's been a pleasure.

 
 

Charlotte S. - AL

Mike is a super great guy!!! Helped in every way to get me the most from my loan. Easy process, Mike Attanasio is very personable and patient with all my questions!!! Wonderful experience!! Thank you!

 
 

Audrey S. - MD

The process was smooth and respectful. It was a pleasure doing business with Matthew. He was always respectful, kept me up to date on the status of the loan. He took the time to explain any request for information and documents needing my signature.

 
 

Stanley R. - PA

Mary Frances Connolly was THE BEST!!! She did for us what no one else could do! We absolutely LOVE her!!! She helped us all the way through the process. Mary should get a big fat raise. She is an asset to your company!

 
 

Wendy L. - NY

Matt returned my calls promptly and always kept me abreast of the process. He was very courteous and personable. He always sought to give me informed answers to my questions, especially during the closing; which was held on a Saturday, when in order to correctly answer the many questions I had, he returned to his office, where he had left his laptop, in order to better access a copy of my contract.

 
 

Ryan M. - LA

Molly Holcomb-Very courteous with explaining the loan process and gave me a few options to choose from that would suit my need. Always in contact throughout the duration of the process. I appreciate that type of business. Thank you. I was very pleased with the loan process and with the answering of any questions that I had along the way. Continue to provide the same service I received. While searching for the right company to help me with the best options to refinance, I received a call from Molly with Reliance. She provided me with upfront details and options that helped me choose Reliance First Capital. Sometimes feeling assured makes the decision for you. Thanks to Molly, you've earned my business.

 
 

Gary V. - NJ

Marissa went above and beyond to help me throughout the entire process.

 
 

Mollie P. - NY

Marissa and Kayla provided excellent communication and solved issues.

 
 

Ashely B. - MD

Marissa was top of the line. She was always quick to respond and knowledgeable. Being first time borrowers she was really a breath of fresh air helping us through the process. Marissa is the reason we went with reliance she should get employee of the month for her exquisite customer service!

 
 

Susan D. - NY

It was a great experience. Marissa, the agent I worked with, listened to my needs and responded with an excellent offer. She sent information clearly and immediately provided a check list of documents I would need so that I could prepare and move the process along more quickly.

 
 

Nichelle D. - TN

Melody Russell- very professional and tempered. She is a great resource. I threw many ideas at her and she always came back with an option. I really appreciate her assistance.

 
 

David D. - NY

Superior Knowledge and Service - Mary knows her stuff, and puts her knowledge and experience to work for you. Mary made the process simple to understand. She took the time to explain everything to me, and paused to give more insight when I needed it. She is a true professional and a great asset. I highly recommend Mary for your next transaction.

 
 

Robert C. - MD

Myriam provided exceptional service and support through the entire process. The one area of improvement would be the Appraisal Process. It took an extended time for this to be completed. Myriam kept us informed and handled the delays in an expert manner. Absolutely Outstanding!

 
 

Mary E. - TN

Oula was extremely helpful as she listened to our concerns and helped us make a great decision.

 
 

Yuvetta P. - VA

Oula was exceptional during the entire process. She had several issues that delayed the process somewhat that centered around the fact that I have a condo, however she was very conscientious in checking them out thoroughly to ensure my loan was successfully funded. She kept me informed every step of the way even though I stopped the process at one point and tried another lender based on advice from a friend, but that was a BIG mistake on my part but Oula picked the loan process back up and resolved it to my total satisfaction. She answered all my questions and I learned a lot more about mortgages loans. She has infinite patience! I am thankful for the mortgage analyst for guiding me through it with patience, humor and a great deal of understanding when it at times became frustating. The frustrations were all due to rules and regulations that exist to protect the me, the consumer as well as the lenders, however at the time it didn't always seem like it! Ms. Oula "Suzanne" Horn, however, navigated the process successfully and left me feeling confident that I received the best deal for my circumstances and that all the i's were dotted and t's were crossed. She answered questions and provided information that I needed to be confident and comfortable duriing the whole process. I would recommend Reliance First Capital to family and friends and Ms. Horn as a professional who is a very thorough and thoughtful mortgage analyst.

 
 

Maria C. - NY

Great customer service!!! Ms. Pooja Bhardwaj a top-notch professional, a genuine caring individual that was super helpful despite the fact I was unable to move forward in the process with Reliance bank since they do not offer HELOC loans to Cooperatives. After speaking with this young lady I would not hesitate recommending a bank that promotes consumer satisfaction a top priority.

 
 

Allyee S. - OH

Pat was fantastic throughout the entire refinance process. He was knowledgeable, responsive and supportive from beginning to end. The process was much easier than I ever imagined and I will absolutely recommend him to friends, family and colleagues.

 
 

Lee H. - NC

Linda was awesome. She constantly kept me in the loop with the loan process and answered any calls or texts within minutes so I could get any questions answered. Linda seemed to go over and above to help me to get the process completed in a timely fashion. I am extremely happy and satisfied with her service.

 
 

Karen R. - VA

Phillip Stone, this has been my 2 time using Reliance Fist Capital and I got lucky the 2nd time getting Mr. Stone he is great!! Thank so much for all you have done for us!

 
 

Anthony O. - OH

Preston was amazing through this whole process. He made us feel comfortable while going through loan application as well as the closing. He is an amazing person to have on your staff.

 
 

Melinda C. - MA

This is the second time I have refinanced with Reliance First Capital. Preston John Wood was my agent both times. He was always professional, personable and I always felt that he was working with me to get the best possible mortgage for my needs. Preston was in contact with me consistently and made sure I understood every step of the process. I absolutely recommend First Reliance for your refinancing needs, but more than that, I specifically recommend Preston. I will absolutely be working with him again in the future!

 
 

Lisa B. - OH

I am a working mom with 4 teenagers. I lost my husband to cancer 5 years ago. My refinance with Reliance was a big positive. Preston John Wood worked with me to get a loan on terms that made sense for me and my goals. He helped me understand the benefits and drawbacks of different loans. When I had to pause the process to address other things, in a few months we picked up where we left off. Plus, Preston was always courteous and very knowledgeable. He made things easy and I closed at home. I am a happy customer!

 
 

Sonja D. - TN

This is an outstanding company with exceptional employees.

 
 

Sonja D. - TN

Phillip Christopher Ziegler was my representative for both of my refinances over the past few years. He has always been so very helpful and hard-working to get me the best rate and payment that he could. He maintained communication with me during the whole process and updated me on every change. I could not have asked for an easier transition and I would refer anyone to him for assistance with a home loan. Reliance First Capital exemplifies professionalism and honesty.

 
 

Ursula and James K. - VA

This letter is a complimentary note acknowledging the wonderful job Ruth Adams did for me on refinancing my house. You are extremely fortunate to have Ruth in your organization. She is a true asset to your company. Her skills and efficiency showed in how she handled our refinancing. I was not an easy client due to circumstances out of my control. At times I was difficult to get along with but she always kept her cool, and encouraged me not to give up. It took a long time and when I saw the resolution she always came back with a new idea to get the $400 savings a month on my mortgage I needed so badly. There were times I wanted to quit and throw in the towel, but she would not let me. Always very understanding and compassionate. Her words and understanding to keep me going were amazing. Many times she went above and beyond to work on my time schedule and by mail as we have very little or no internet much of the time. Ruth is a gem. Let me suggest a raise and promotion for her. I realize you will not do this because of my recommendation, but it would be nice. My sincere thanks, and job well done hiring such a smart and compassionate person. Do all youkan to keep her!

 
 

Brendan H. - NC

Ruth was there for me every step of the way. Communication was incredible and she was the nicest person I have ever met! I look forward to working with her again in the future.

 
 

Donna N. - SC

Ruth Adams was exceptional. She provided me information that showed how to up my credit score in order to get the loan. While others just said they couldn't help me she was willing to work with me to get the job done. I greatly appreciate her efforts to help us.

 
 

Glenda P. - SC

Ruth kept me informed throughout the entire process.

 
 

Thomas L. - NC

I have used Ruth Adams twice now and been satisfied and completely happy with her and how she's handled my refinance requests each time, I'm loyal and she's not let me down on either occasion.

 
 

Mary T. - SC

Ruth was very prompt in everything.

 
 

Nikita D. - SC

Great Experience - Ruth is exceptional and stays in contact with you at all times. Refinancing was easy and fast. She is great to work with for your loan needs.

 
 

Christina M. - RI

Rachel Andrew was phenomenal in all her communication. She provided detailed explanations of each program and how we could benefit from each. She made sure my husband and I understood and answered all of our questions. When she wasn't sure of an answer, she let us know and got back to us within a few hours. Rachel is an EXCELLENT analyst! We refinanced our home with Reliance and our analyst was the amazing Rachel Andrew. Her communication from the get go was superb - timely, respectful, full of detailed information, and friendly. I felt like I was talking to a friend who truly wanted the best for my family in this decision. Rachel provided us with all the available options, with detailed explanations of how each one would benefit us the most, in specific detail to our short and long term goals. The entire process was simple and easy; they even had a notary bring the closing documents to our home so we didn't have to go somewhere else. I highly recommend Reliance AND Rachel Andrew! We will be using them for our next home purchase for sure.

 
 

Jeff R. - PA

A++++ Experience with this company!!! Hands down the easiest way to handle this. Rachel Andrew was amazing to work with! Her follow up is great! She goes above and beyond to make sure everything is right! This is the second time I’ve used this company and would highly recommend asking for Rachel Andrew! She is a true asset to the company!!! Thank you!!!!

 
 

Alicia and Eddie T. - PA

We recently refinanced our home through Reliance with the amazing help of Rachel Andrew! She helped us every step of the way! It was wonderful to know that she was there to help us - she worked out various options and ultimately helped us find a solution to meet our refinancing needs! I cannot say enough great things about Rachel. If you are looking for a knowledgeable Loan Officer and mortgage company contact Rachel at Reliance! Thank you!

 
 

Gus F. - PA

Made it simple and easy to refi - We have used Reliance before and were happy. It made sense for us to bundle and refinance again now. Rachel Andrew put together a plan that worked for us. She took all of our worries and questions and turned them into an amazing package that worked for us. This is our second time using Reliance for a refinance. They are on top of their game. They put together a package that works well for us. They are quick and efficient and help save you money. Rachel Andrew was our agent and we could not be happier with the way that she dealt with our questions. Do not hesitate to use this company.

 
 

Joseph B. - TN

Rachel is totally awesome! Rachel Andrew's is the best Mortgage Analyst ever, very pleasant to work with and very knowledgeable. If you want someone who is at the top of their game, Rachel is the one! I truly enjoyed this refinance experience. Thank You Rachel!

 
 

Andrew H. - RI

Rachel was the only one who reached out to us after time had passed from my initial inquiries to companies. Her pleasant persistence won our business. Rachel was extremely competent, courteous, IMMEDIATELY returned calls or emails, found quick solutions to potential problems with me providing needed documents. She is truly an asset to your company. Just remortgaged with Reliance. We were lucky to have Rachel Andrew as our analyst. She was extremely competent, courteous , immediately answered calls or emails and found quick solutions to potential problems with me providing necessary documentations. Our rate was low and met our desire to decrease the term of our loan without greatly increasing our payment. Rachel stated it was possible to close within a month and we actually did! Understanding that hers is basically a sales job, Rachel presented opportunities for us to increase the loan amount but never pressured us - listened to and responded to our wishes. She was professional and knowledgeable but also personable, which was a big plus. We had never heard of Reliance but were extremely pleased with the company and the customer service we received. We highly recommend both.

 
 

Pamela G. - TN

The Reliance team is awesome! Very professional, knowledgeable, reliable, and demonstrates excellent integrity of business. Rachel, Cheyenne and Mark are the best in the industry. This is a good company with whom to do business.

 
 

Cathy J. - LA

Rachal kept in constant contact and listen to all my whining. Benjamin Cesaro kept me in the loop and always laughing...it's as though he's known me for years. Great Service and I appreciate all at Reliance First Capital that helped me on my journey!

 
 

Boris S. - FL

Rachel was always friendly and informative. She did a great job through the whole process. Rachel Anne Aul A+++++++++++++

 
 

Carey L. - NY

Richard responded to all emails and calls. He reached out to me to keep me informed on a regular basis. And although while nearing the funding process I had some concerns, he did provide me with information and updates and the funding came through after a small glitch.

 
 

Lorenzo B. - PA

Rachel Hitt walked me through the entire process and matched me with a loan that met my needs. Rachel went above and beyond to assist even after hours. I appreciate the help and hard work. Thanks.

 
 

Claire B. - FL

Rebecca has exceptional customer service, she was very personable and knowledgeable. Rebecca went above and beyond to get clarification on an issue, that she didn't have to do. I appreciate everything that Rebecca did.

 
 

David J. - NC

I am hard person to deal with I admit that I know what I want and I have high expectations. Roman with Reliance lived up to all of my expectations plus! I will always use Reliance in the future. I cant say enough. Roman took the time to make sure all my concerns and wished were met on time. 5 stars isn't enough.

 
 

Maud D. - GA

Great experience - Regina was very responsive and knowledgeable about the mortgage world in general but also with her own company’s products and programs. Not only did I get a great refinance loan but I also got long term useful advice to keep my financial health growing. I highly recommend Regina!

 
 

Alisa N. - VA

Regina was EXCEPTIONAL This was not our first refinance however it was the best experience thus far. THANK YOU REGINA.

 
 

Anthony P. - NH

It was an excellent experience! Reliance First Capital is an excellent firm . Regina Rupnik, mortgage analyst, gave great service. Regina is the ultimate professional. Regina made the entire mortgage refinance process smooth and provided a solution that met our current financial needs. She is very knowledgeable of the mortgage industry and of all the programs her firm offers. I would highly recommend her to others seeking assistance with mortgage needs. Regina is the ultimate professional. Regina solved all the situations that arose during the approval process and came up with multiple alternatives that made approval a success as well making our financial situation better. Great job Regina! You are the best.

 
 

Scott C. - VA

Regan provided excellence service all the way through the process and also answered all my questions I had.

 
 

Tametha S. - KY

Regan was very straight forward and always willing to explain in detail areas that I did not understand.

 
 

Dureen H. - IN

I had a great experience, process went fairly quick as these things go. Ryan Sason was very informative. His attitude and information got him the sale. I was going to hang up.

 
 

Daniel M. - NY

An Angel - Covid had triggered a financial cascade that I wasn’t sure I would be able to get out from under. My last hope to avoid uprooting my family, or worse, was to refinance but that appeared to be a long shot due to a number of issues including lack luster credit...I then received a call from Ritu. She was very professional, knowledgeable and super sweet. She did a through review of my situation then explained that it would be a challenge but that if I was willing to work with her she thought she could get it done. To make a long story short she got it done! There were times when I expected her to give up ( and I couldn’t have blamed her) but she never did. Each obstacle encountered was evaluated and dealt with in an intelligent, professional and honest manner. For a standard purchase or refi I’m absolutely sure Ritu would provide the best service and terms available. If however your situation is something less than standard and you find yourself speaking with Ritu you need to consider yourself blessed. If Ritu can’t get it done no one will be able to do it. Ritu, I can’t thank you enough. You truly went above and beyond for me. You were literally an answer to my many prayers. God bless you. Ritu is a tremendous asset to your firm. Give her what she needs to increase the number of people she can work with. She is a superstar.

 
 

Drew B. - GA

This was an excellent experience! What a wonderful customer service experience. This company focused on me and allows the employees to innovate on behalf of the customer. Great financial tools and great employees to articulate. Thank you for the assistance in this matter. There are so many great things to say about Ritu Sethi. She is very knowledgeable, very courteous, very innovative and very professional. She built a finance package for me and tailored to resolve my issues and allow me to build for the future. She will get a referral from me anytime that I speak with family/friends that are interested in mortgage solutions. Ritu Sethi designed a mortgage to meet my personal needs. In order to do this, she had to ask questions and listen to my answers. I can't say enough good things about her financial knowledge and professionalism.

 
 

Crystal B. - AL

Fantastic Experience. From start to finish, Ryan Wasikowski was on top of everything. He checked in daily, making sure there were no questions. Best customer service I have found in a long time. Smoothest transition I have ever experienced. Would definitely recommend 1000 times over...Timing was perfect and everything from start to finish was fast. Communication was great as well. Ryan Wasikowski did an amazing job from start to finish. He checked in daily and made sure everything was going well. Great person to work with. Process did not take very long and was 1 of the best experiences we have had. Very smooth. HIGHLY recommend for refinance or a new Mortgage.

 
 

Jamie R. - KS

Sean is a seasoned pro and made the entire process fast and easy. He will be the first person I reach out for any future needs.

 
 

Greg R. - OH

Sean B. Was amazing.. not gonna lie I was hesitant to try and refi with em... But quick easy and painless hooked us up with everything we needed. Just have your life together and paperwork handy and you will be fine.. our underwriting was a few days of paperwork and signing back and forth but as expected.. from start to close was around 30 days. Our interest rate was better than what we had and we had a great rate to start. So our experience was great.

 
 

Melanie V. - AL

Sonney Davenport was GREAT to work with. She went above and beyond to help me get my loan closed with no problems and to make the loan process easy.

 
 

Holli B. - NC

Sonny Davenport was AWESOME! She was top notch from the first phone call through the entire process. Her communication was super timely, she was very knowledgeable, she made us feel very comfortable. I would highly recommend Sonny to anyone I know in need of assistance.

 
 

Bryan V. - NC

Sonney did a wonderful job!!! Sonney was truly a pleasure to work with, made the process easy and was able to get something other lenders said could not be done, done. Thanks Sonney for your communication and great effort and assistance. Sonney did a great job with my refinance, she made it simple and quick which given my schedule I am thankful for. Rate and terms were better then I had expended which is great, I appreciate all her efforts and communication.

 
 

Alan J. - SC

Sonny Davenport is AWESOME!!!! She is a loan officer who truly cares about her clients and works diligently and fast to get the loan process complete. She takes her time to look at different options and goes over in detail the options for refinancing. We have used Reliance several times and always work with Sonny. I highly recommend her for your mortgage needs.

 
 

Ann P. - NY

Shawn, I truly enjoyed working with you during my refinance process. It was a most pleasurable experience - your patience, understanding, jovial personality put me at ease from day one. Rest assured, should I hear of anyone interested in loans - Reliance First Capital - will be the only company I'll recommend. Again, for all your help, teaching moments and laughs shared, thank you, thank you, thank you. Shawn provided all necessary information with explanations in "layman's" terms. I've dealt with other mortgage companies, Reliance First Capital was far superior to any of them. Thank you for such a pleasant experience. Shawn William Deffner explained, designed and kept me informed of the mortgage programs and process. There are numerous adjectives (adjectives NOT expletives!) I could use to describe William Shawn Deffner. He was always professional, upbeat, patient and understanding. He took the time to explain and answer questions in terms that I could understand. It was always a pleasure to hear from him, something I actually looked forward to! When I say that Jake from State Farm has nothing on him, that's a fact - Shawn, you're the man, man! It was truly a pleasure and most positive experience for me. Thank you a million times over - you're the best and you're more than deserving of a hefty raise.

 
 

Mary A. - PA

Thank you for all of your help and hard work. We appreciate it. Have a great week!

 
 

Sherry A. - NC

Great experience - We just recently refinanced our house through Reliance Mortgage and it was the most wonderful experience I have ever had with a Mortgage Company!! Sheila Dennis was the Senior Mortgage Analyst. She was awesome, explained every step we would encounter during the process. I went online and was researching refinancing options. If you have done that recently, you know you get 10-15 calls within 10 minutes. Sheila contacted me later that day and she was so positive in her approach that Dale Carnegie would have been impressed. She immediately won my confidence. I gave her a little info and yes I gave her my approval to check my credit. This gave her valuable Information to allow her to put together our debts and how refinancing could change our lives. She showed the debts and how money from refinancing could pay off almost everything and allow us just under an extra $1000 a month. This was almost too good to be true. My husband and I was not sure this was achievable. She assured us through out the process we could do this. She was our answer to prayer. I highly recommend contacting them for your mortgage needs.

 
 

JoEllen L. - LA

Samantha Higginbottom was a great help with my mortgage very friendly and made sure I understood my paperwork and she also went out of her way while she was out sick to make sure everything was done and she explained everything in great detail.

 
 

Rhonda J. - TN

Sharon provided all the necessary figures to help me to decide what was the best deal to use. The service was the best.

 
 

Terry C. - KY

Sam was great called back when I called went over every detail wi my wife and I she is a great person and a great worker for reliance first capital she got me the best rates worked with me the help the wife and I over 10,000 dollars thank you Samantha.

 
 

Sherry S. - OH

Steven was very knowledgeable and helpful.

 
 

Kolleen K. - NY

Stephen is THEE BEST! I refinanced with Reliance. I feel extremely lucky that Stephen was there for me. He really guided me through the process and he is EXTREMELY knowledgeable. I was very comfortable working with Stephen. He even called me on the weekend to give me an update. Very professional, caring, sincere! Will absolutely work with Reliance and Stephen again!!

 
 

Jorge E. - FL

Stephen Sasso was extremely helpful! Even with things that didn’t have to do with our mortgage, highly recommended.

 
 

Michael C. - NY

Look no further! Reliance first capital and their entire team are a pleasure to work with. From point A to B they get the job done. I felt like family and still do as they make sure you are satisfied every step of the way. I had the pleasure of working with Mr. Stephen Sasso and I am honestly glad I did, because I couldn’t see a better option to make this refinance process as smooth as he did. If you are having any doubts or are hesitant about this process then this is honestly the way to go.

 
 

Sal R. - CT

Great experience - Stephen was there every step of the way to guide us and support us during the entire process! He truly went above and beyond to help us close!!!

 
 

Jean D. - NY

It was a good experience. After hitting brick walls with other companies, Stephen Sasso was very helpful in getting me through the process with success. He is empathetic. He talked me through the electronic filing in and signing which was pivotal for me, not having a computer background.

 
 

John H. - NY

Reliance First Capital gave me a loan to refinance my house. The administrators of this LLC had the wisdom to hire and retain smart and caring people. They treated me like I was someone important even though my wife and I are seniors and have very modest incomes. We really must be their worst clients because all three credit reporting agencies showed negative things that were resolved up to decades ago. I was encouraged by them to file disputes, which I did, and our credit ratings went from the mid-500s to the low 700s and in time those numbers will improve once the agencies see that we don't have the debts they say we do. For example, one of them said I had a student loan. I don't. I paid it off over a decade ago. Another agency confused me with my son who has my name and the same agency confused my wife with my daughter-in-law who has the same name as my wife. I'm writing this on Sept. 17, 2021 and just last week I was notified that we got the loan. The refinance saves us $652 a month. We started the process in June 2021. No matter what your financial situation is, if you are considering a mortgage loan, Reliance will not stop trying to get you that loan. I am a veteran. To get a VA guaranteed loan the lending company has to know the VA's rules. Of course, Reliance issues loans to everyone, not just vets, but not having me deal with the VA process was refreshing. Stephen, Steven, Nicholas, and Kristen were amazing. They treated me like I was important. Don't ever accept the resignation of these four employees. I will be letting my two daughters and son know how great Reliance has been. Stephen's middle name should be Tenacious because he just wouldn't accept defeat. I have never known anyone else to stick by me in business like Stephen did. If it weren't for his colossal effort to do all the things he did, it is unlikely that I would not have been approved for the loan. For example, at one credit reporting agency showed that I had a student loan now in 2021. I paid it off decades ago. That and too many other mistakes by all of the credit reporting agencies had me giving up several times, but Stephen encouraged me to file disputes, which I dd. I got the loan!

 
 

Michael S. - NY

Very smooth service!!!! Stephen Sasso and Reliance First Capital went above and beyond explaining all aspects of the loan process. He took the time to review my credit with me and find something on there that was hurting my credit that I was unaware of. I took care of it and will have a higher score now and qualify for a better loan. Update: Just reviewed my updated credit and like he said it is over 700 now. No one else has taken the extra time like Stephen did. I will definalty be working with Reliance First Capital because of the time and effort Stephen has provided. He made everything easy to understand and was very patient with me. I would refer him to friends and family. Stephen Sasso and Reliance First Capital went above and beyond explaining all aspects of the loan process. He took the time to review my credit with me and find something on there that was hurting my credit that I was unaware of. I took care of it and will have a higher score now and qualify for a better loan. Update: Just reviewed my updated credit and like he said it is over 700 now. No one else has taken the extra time like Stephen did. I will definalty be working with Reliance First Capital because of the time and effort Stephen has provided. He made everything easy to understand and was very patient with me. I would refer him to friends and family.

 
 

Bunnaroth C. - OH

Thomas Berry was very friendly, personable, and you could tell he was hard at work getting together what was overall needed to close.

 
 

David O. - TN

Thomas was always quick to contact us with any questions and always called us back. Very friendly and professional.

 
 

Peter B. - LA

Very personal yet professional, we highly recommend Taylor.

 
 

Scott C. - NH

This is the second time in 2 years we have refinanced our property. I think we worked with the same 3 people in both cases. Continuity is such a HUGE advantage in any industry, but when dealing with life changing amounts of money/equity, it is a comfort of sorts that trust is gained and maintained! Thank you guys so much! We look forward to working with you all again if the need arises. We've worked with Teddy in the past and every time is a treat and a success! Thank you. He is part of a team that takes the time, not just 'finds' time, actually takes the time to reach out and answer any questions that arise. Bethany and Lynn were very prompt with correspondence in the matter! There are always a few friends and or family members we always talk about your services with. When they decide it's time, they will have your information!

 
 

Norman B. - KY

I did not think anyone would help us but Toi did. Thank you.

 
 

Sharon K. - NY

Keep up the good work of professionalism and transparency.

 
 

Misty A. - NC

Toi did amazing as usual! I will always come back to her for my purchase and refi needs.

 
 

Kenneth P. - GA

Toi Meade was the loan originator and she called me back every time in a timely manner. The entire process went smoothly and the staff were very knowledgeable. Toi, Vicki, and Yara all did an awesome job in each of their respective roles.

 
 

Sharon S. - GA

Working with Toi was truly a pleasure. She was extremely professional and responsive throughout the entire process. My husband and I was very impressed with how quickly and smoothly the process was.

 
 

Denise H. - NC

Travis as wonderful to work with. He was with me every step of the way!!

 
 

Robin L. - NH

It’s been one year for our refinance and all went smooth. I recommend Reliance first capital [and Vincent] for any of their services they offer. My wife and I are very happy! Thanks.

 
 

Billy P. - OH

Keep up the good work.

 
 

Rochelle F. - NJ

Vanessa and Nick were professional and very efficient.

 
 

Lisa B. - NY

Vanessa was great, this was very scary as it was contactless but Vanessa went above and beyond to ensure I trusted the process.

 
 

Richard C. - NJ

Vanessa was excellent and made the process painless.

 
 

Pauline C. - SC

Victoria White was so nice and understanding throughout the entire process. She actually wanted to help me.

 
 

Renato E. - NC

I got full attention and willingness to help. It was a great miraculous experience.

 
 

Rashid M. - SC

Victoria did a great job and I’m satisfied.

 
 

Evette M. - TX

Exceptional timing on closing.

 
 

Hazel B. - GA

William left such a pleasant and sincere voice message on my phone after my contacting LendingTree, I truly believed he would provide good service. He met all expectations. I am a senior citizen, and not very knowledgeable on sending and receiving documents electronically. William never acted like this was a problem. He utilized FedEx in sending some of the documents, and allowed me extra time to get assistance from relatives when needed.

 
 

Kathleen G. - NC

When I would call Wendi, even if it wasn't her department, she would always go above board to help me.

 
 

Kossiwa Y. - GA

The process was perfect, could be a little shorter to take the anxiety off the process, but it was good beyond my expectations.

 
 

Cassie M. - OH

Yana and Svetlana were highly communicative, prompt, efficient, timely service providers. I loved the visual element of the myreliance portal that had check marks for each completed process. It really helped me understand the steps and what to expect.

 
 

Beverly M. - OH

Zachary Kurtz was our mortgage analyst. From the beginning of the process, Zak showed exemplary professional knowledge and performance that exceeded our expectations. We were given premier customer service throughout the whole process by Zak. It was a pleasure working with someone like Zak who provided us with excellent services.

 
 

Joseph C. - PA

Alicia was professional and motivated at helping me become a first-time home buyer.

 
 

Latoya G. - AL

Audrey is an exceptional as Mortgage Analyst and as a person. She was very professional, courteous, and she went above and beyond for me to get my loan and couldn’t have asked for a better person to handle my needs.

 
 

Donna E. - CO

Andrew Saunders was clear in all matters and very patient, willing to explain over if need be.

 
 

Theresa D. - NC

The best service I have ever experienced. It was exceptional.

 
 

Dana S. - NY

Hi Brandon! Thank *you* so much for all you did to make this process painless and comprehensible, for easing all my worries and queries and for all your patience, guidance and good humor throughout! You were truly a pleasure to work with and I will certainly recommend you to anyone else I know seeking financial direction in this vein. I’m (almost!) sorry this whole process is over as we likely won’t be in communication any longer, but how often can you say that you feel as if your mortgage broker is like a new friend?! Hope we find ourselves in touch sometime in the future:) Thanks again! We’ll send you pictures of the renovation once it’s underway!

 
 

Dennis M. - OH

It was an excellent experience. Bridget was professional patient and always answered my questions. She was very timely in her responses. She worked hard to help me with my credit and boost it to the point where I got a better interest-rate.

 
 

Jeffrey N. - NY

Brian, throughout the process, was very professional with great attention to detail.

 
 

Catrina P. - VA

Courtney's knowledge, and experience is very impressive. It was nice to have someone like Courtney on our side!

 
 

David K. - MI

Chad Kirschbaum kept us informed every step of the way. The loan processor also kept us informed and Chad's manager contacted us to make sure everything was going well and gave us his contact information in case we had any questions.

 
 

Keith J. - GA

Quick and easy... Chad walked me through the entire process and was there when I called with any questions or concerns.

 
 

Rose M. - GA

Chad Michael Kirschbaum is an exceptional employee who helps all his clients to achieve their goals when other companies turn them down. He's someone a person can rely on. Chad is very knowledgeable and helpful to his clients. I will spread the word that Reliance First Capital is the way to go.

 
 

Dimitry L. - NJ

I would like to share my experience with Reliance First Capital and their GREAT TEAM! They have been very helpful and patient with me during my home mortgage needs and they provide all the paperwork via remote and have the professional staff to help if you have any issues or questions. Cassandra was a top-notch associate which was super helpful and pleasant to talk to during the whole process and getting the concerns answered. I would definitely recommend them to anyone that wants a very smooth mortgage process.

 
 

Mark M. - NJ

Cassandra Welter was truly a pleasure to deal with. She understood our needs and moved the mortgage process forward in an expeditious manner. She definitely went above and beyond to assist in the process and was also a pleasant conversationalist. She made the difference! Bravo Cassandra! Job well done! Thank you.

 
 

Leo C. - RI

Dylan Bonezzi is the Mortgage Analyst of the year! He made the loan process as easy as pie! The ultimate knowledgeable, professional and informative individual who guided me through all the nuances of the Mortgage process. He helped me every step of the way and maintained close contact with me. Reliance First Capital should recognize his accomplishments as nothing short of five (5) Stars!

 
 

Rachel O. - NY

This is the second time that Donna and I worked together and As always she’s been very helpful to me and will explain whatever I don’t understand. She’s very patient and very understanding, I will highly recommend her with my family and friends. She’s the best!

 
 

Rosa P. - MD

Good communication with deaf client. I'm happy that she explained me how to process of refinance and pretty easy. Good communication. Thanks her for helping.

 
 

Daisy A. - NY

Edward always ensured that my questions were answered at any time of day.

 
 

Henry M. - NY

Gary was excellent. He on top of his game and a pleasure to work with. The process went smoothly.

 
 

John L. - NY

Joseph and Kristen were very helpful and friendly to work with.

 
 

Roland P. - MA

Jason did an Outstanding job explaining the process, phone calls and step by step updates. Jason was the best, could not have asked for a better Mortgage Analyst for a Refinance. Thank you so much Jason. The process was smooth sailing :). I do not know anyone that is looking to refinance at this time but in the future I will be sure to refer Reliance First Capital.

 
 

Deborah P. - MA

Jason Emerick handled my refinance. Step by step instructions from start to finish. Kept me up to date with emails, text messages, and phone calls. Reliance First Capital has exceeded my expectations. Thank you to Jason Emerick for all you did to make this happen.

 
 

Mary B. - TN

Jacklyn helped with the process from the beginning and gave us all the information we need for the process to go smoothly. Tammy also made it very easy by giving us information to help the process. They were both very genuine. Thank you all.

 
 

Marsha J. - NC

Lan was wonderful.

 
 

Mark G. - NC

Leslie helped us though every step of the process. She is an awesome person, and very professional.

 
 

Jeanne D. - PA

We've done multiple refinances through Reliance First Capital. Each was a reasonable smooth process. The documents portal - super easy to use. The secure process to share and upload documents and eSig made what is still a rather tedious process easier to complete. Through each loan/refinance we achieved our financial goals and for that we're appreciative of the efforts of Lisa and the Reliance team. Thanks! Lisa was again our primary point of contact and consistent with other reviews, Lisa does consistently and proactively communicates where we were in the process. Appreciated the team work to get each of the transactions across the finish line. With the exception of the Title company and their process to arrange (and CONFIRM) the notary... that was a bit frustrating.... we got it done. We did appreciate the in-home closing service- that was huge!

 
 

Angie H. - OH

So buying our first home was a big step for our family. Rachel Andrews was Amazing! She talked me through every single step. Helped me get a awesome rate. And a payment we could afford without breaking the bank. She made herself available day and night. Any questions we had if she didn’t have the answer she got me one quickly. Thank you so much.

 
 

Jennifer M. - RI

I would highly recommend dealing with Reliance. My agent Rachel Andrew was so easy to deal with and the process was quick and all my questions were answered.

 
 

Matthew T. - OR

Ronald helped us thru all the headaches.

 
 

Beth M. - PA

Top notch. I received many phone calls regarding loan services & it was Rebecca’s kindness & down to earth personality that kept me listening. Rebecca is very professional & extremely knowledgeable in her field. My profession requires me to work very odd hours & she respected that fact. She found ways to communicate with me at all times. I truly appreciated her patience. The whole process can be tedious & sometimes time consuming, but she guided me through it with ease. Rebecca always explained things in a manner I could understand, always made sure I understood every detail of the process. I can’t thank her enough!

 
 

Christopher O. - TN

Rose was so professional an courteous! So nice. Rose is the bomb! She rocks!! Give that lady a big raise!

 
 

Amel T. - PA

Regina actually reached out to us after we cancelled our initial application with another mortgage analyst due to her lack of professionalism and knowledge. We were then contacted by Regina and she asked why we backed out. I explained to her and she was determined to win our business back which she did. Her customer service was awesome, was professional and kept us in the loop every step of the way. She even took calls and emails from us after business hours, took the time to explain everything to us in great detail. We felt totally comfortable moving forward with Reliance all due to Regina's customer service.

 
 

Brian F. - NY

Very kind, patient, and informative. Working with Ritu was a blessing. Ritu explained the process in detail every step of the way, ( I was performing a mortgage refinance after a Quit Claim Deed) which I have never done before. Ritu's patience was outstanding as was her attention to detail. Ritu gave me options no other lender had even offered to me. She had to put extra time and effort into this refinance, as it was not a normal one and I am a bit daft when it comes to a Quit Claim deed refinance. Ritu tutored me the whole way, excellent! Ritu even helped me after my refinance was finished, I had a slight misunderstanding with the automated payment withdrawal and she made the proper connections for me even know this is not her job! Above and beyond! After having worked with Ritu on this refinance, she definitely has my vote of confidence. If you are looking for a professional, helpful, genuine person to help you with your home mortgage, look no further!

 
 

Josephine T. - TN

Amazing. I am not very good at writing reviews I tend to stay away from them But after working with Ritu the past month she has made me see things in other lights that no other has ever.. Ritu has been my angel and the process to obtain a conventional mortgage while having an FHA mortgage still on my other home was truly handled so professionally. She went above and beyond any agent I've ever worked with. I highly recommend you contact her for any of your mortgage needs in all the States that she is certified! She's truly amazing, smart extremely knowledgeable and amazingly helpful! I cannot say anything bad about her so please if you're going to buy a house a second house, a 3rd house or a 4th house she is the woman to go to she's your girl she can get it done she did get it and we closed in 30 days in Tennessee thanks to her So look no further stop right here and give this woman a call you won't regret, it I didn't!

 
 

Harrinarine C. - NY

Mr. Sasso was extremely informative and helpful from start to finish. The process was smooth which gave me a high level of comfort and peace of mind. I spoke to many lending companies prior to meeting Stephen. After that I knew the search was over and I found the right guy/company for the job. Truly a great experience with Mr. Sasso and Reliance first capital, I would highly recommend them to anyone looking to refinance.

 
 

Maryann F. - IN

Teddy Ferrell was amazing and I really enjoyed working with him.

 
 

Chad H. - KY

Toi was professional and informative. Made me feel I could trust her. And was always there to explain anything I needed.

 
 

Mark C. - OH

York Moore he had worked diligently with my Daughters loan earlier this year and has provided us with the same responsible and courteous service with ours, extremely nice person and very professional, good job sir.

 
 

Jamal K. - OH

Jennifer was very good with answering my questions and getting back to me.

 
 

Gloal K. - NM

Lori Roberts was all the things above: professional, courteous, responsive, friendly, honest..... Highly recommend!

 
 

Kathleen M. - CT

Marissa is the best!!!

 
 

Joey S. - GA

Matthew answered all my question he answered my phone calls within seconds, very professional. Everything is in place and well done.

 
 

Elease M. - NC

This was a pleasant experience.

 
 

James M. - TN

Preston Wood was awesome as usual. Made the process so easy. We love him and that’s why we came back. I will send anyone I know that is looking to buy or refinance.

 
 

Emma W. - OH

Rachel was very helpful, knowledgeable, and encouraging during this whole process.

 
 

David J. - NY

Ryan was extremely professional, kind and courteous. I would highly recommend him.

 
 

Dennis C. - KY

Rose is very pleasant and informative. Give her a big raise or a bonus.

 
 

Andrew J. - NC

Professional service throughout the loan process.

 
 

Joshua B. - LA

Things went quite well.

 
 

Cynthia M. - VA

I really enjoyed my experience with Vaughan and Jennifer. They were very professional.

 
 

Matthew H. - NC

Victoria White went above and beyond to make sure all aspects of the process were as smooth as possible.

 
 

Sarah K. - PA

The decision we made to work with Alicia turned out to be the best decision we have ever made. She was with us every step of the way through our home-buying process. Her guidance was steady and constant. She frequently answered our panicked questions after work hours, and made herself available through every step of the process. Being a first time home buyer is terrifying- but Alicia was a guiding light through its entirety. We will be sure to recommend everyone we know to her!

 
 

Megan B. - PA

Everything about my first time home buying process was perfect. All of my questions were answered, and by the end of day. Every one there is very good and knowledgeable at their job!

 
 

Dawn R. - NY

AJ, always answered my questions & returned my calls excellent customer service, I even recommended him to a coworker already.

 
 

Billy H. - CO

Andrew was exceptional courteous and knowledgeable and returned all my calls promptly and answered all my questions to my satisfaction. I appreciate all his hard work and the exceptional service.

 
 

Amee X. - OR

Brandi Taylor kept us informed through the whole loan process and was very knowledgeable. Philp also was good about keeping us informed.

 
 

Heather L. - NC

Christine was really super. She knew what she was talking about, and what would help me and be appropriate to my situation. She's great to work with, and very efficient. Five Stars!

 
 

Linda B. - MA

My husband and I had the great fortune to have, Chrisanna Harris as our mortgage specialist when we refinanced a year ago! She spent so much time with us before, during and after the refinance was completed, and was always professional, friendly and knowledgeable! She went above and beyond to explain all aspects to of what the refinance would entail and always showed such patience and respect for us and our Individual needs! She is such a warm and lovely person and exemplifies "excellence" and professionalism! We highly recommend, Chrisanna and Reliance

 
 

Rachel M. - MA

I can't say enough good things about Chrisanna Harris and Reliance First Capital. I was very nervous heading into my refinance. I know It would make such a difference for my family, but It seemed like such an enormous undertaking. Chrisanna walked me through the process providing understandable information and clear directions. She is quick to respond to my phone calls and emails. I know she must be work different clients, but I feel like her priority. If you are thinking about refinancing don't hesitate - call Chrisanna!

 
 

Wayne J. - GA

Great service great personnel wonderful experience.

 
 

Wayne K. - GA

Great Way to Refinance. I responded to an email about Reliant and received a phone call from Chad the same day. He answered our questions, and had information we needed to put our minds at ease. He was always available to talk us through the process, put us in touch with every agent or document needed and let us know the next step—all without leaving our home. In three weeks, we were able to refinance, saving almost 2%, skipping one house payment and saving money for retirement. Chad is very professional and understanding, while showing his concern for client’s needs and interests.

 
 

Edwin H. - NC

Dawn Doros is an asset to the company. She is patient, thorough, professional and help to keep us abreast of the process. If not for her, we probably would have walked away and tried someone else. She kept us informed, provided answers to questions we had and helped to clear up confusion when it arose. Kudos to Dawn Doros!

 
 

Cora P. - KY

Daniel Holmes was great all the way to the end, very professional. He was very good explaining everything to me. Thank you Reliance First Capital for doing this for me I certainly appreciate it.

 
 

Julee H. - WA

We contacted Dan again after the last time he helped us refinance. He is in our phone contacts, if we need him in the future we will connect. He is thorough, professional and personable.

 
 

Anthony O. - NY

Efficient and Responsive. Donna was very responsive to all of our questions and efficient in bringing us to the finish line. She communicated and guided us every step of the way. She made the process very easy.

 
 

Sonya G. - NC

Damien went over and beyond to meet my needs and that made me feel comfortable about the entire process.

 
 

Michael N. - NY

I've done refinancing through my many years and Ed Pellicane and team were EXCELLENT. Mostly all the other mortgage lenders really don't want to help with the confusing paperwork. The really only want just your money. Ed and tean1were very helpful and explained why we were doing this type of paperwork. I've never had any mortgage lender help and guide us through the process as they did. I would recommend Ed and Reliance to any of my family and friends.

 
 

Scott D. - PA

Eric was instrumental in helping me through this process. His attention to detail, availability, and counsel were invaluable. He is a true professional and will recommend his services to anyone looking to refinance or purchase a new home. Also, Carolyn was extremely helpful and responsive as well. I appreciate all of the assistance she provided as well.

 
 

Mathurine G. - NH

Jeff Levis helped me though the process. I'm happy with the service he provided.

 
 

Teresa B. - OR

Jennifer Sue Lutsch did a great job with my refinance! While the process took longer than expected (not their fault) she kept me updated every step of the way. Highly recommend them for refinance or a new mortgage.

 
 

Alexis E. - TX

Jennifer Lutsch did an amazing job working with us to get our loan approved for our new home. She worked hard even through her vacation time to answer any questions that we had and helped the process be smooth.

 
 

Michele B. - CO

Jared Neff has been so helpful. He communicates clearly and promptly. He is easily reached with questions. He helped me stay on track with the process. Jared is simply the only person I trust with mortgage work. Jared has helped me secure three separate mortgages over the last five years. He has always over performed and over delivered. He is professional, timely, effective, and an overall good guy. Jared is the only one I'll work with on mortgages and such.

 
 

Adam F. - GA

Lisa Thomas was great to work with and typically kept us informed on the process status.

 
 

Debbie M. - OR

I worked with Leslie Nicolas(Reliance 1st Capital) on a re-fi in the 1st quarter of 2021. She was a delight to work with. At times I was able to take the list of needed items and send them in pretty quickly. But when I got hung up, Leslie walked me thru each item on by one and had great patience in helping me collect the items needed to get the refi done as quickly as possible. Thank you Leslie.

 
 

Amy E. - NC

First , we want to thank Leslie Nicholas for a tremendous job on our mortgage refinance. She communicated very well and offered so much assistance in showing us what our options were, even on the weekend if we needed her. Top notch service! We had spoken to several other companies about refinancing and no one came close to what Reliance First Capital offered and successfully did for us. Reliance rescued us from a variable step mortgage to a much lower fixed interest rate.

 
 

Carlos A. - NM

Leslie Nicolas was Fantastic in helping us with the options available for our refinance. She's very knowledgeable on questions we asked, helping with signing all documentation, and completing our total refinance procedure. We couldn't have been more pleased with her support. Thanks a million.

 
 

Karen B. - KY

Leslie was very nice and really helpful and very patient and really considerate of others and guided us though all the paper work. To be on the Reliance First Capital team is wonderful for your loan needs!!!

 
 

Douglas B. - VA

From the initial call through the entire process I can mention enough times how professional and courteous Ms. Leslie Nicolas from Charlotte was through the paperwork, access to uploading information and general conversation. Through challenges she was solid and very intent on making things happen. Her co-workers were also professional and courteous through the different stages including Mary M that handled closing at my home. Thank you all, I would recommend the reliance First Capita l team!

 
 

Martha J. - AZ

I greatly appreciated the expertise and patience of Leslie Nicolas. She explained the various available options and the steps I needed to take from start to finish to complete the refinance process. Even after closing, she was there for questions and assistance. Leslie facilitated the process expertly and professionally!

 
 

Richard B. - NC

The process with Reliance was perfect. My loan officer Leslie Nicolas was with us step by step from beginning to end!!! Thanks.

 
 

Dan G. - CT

Michael Attanasio was great in working with us. He understood our needs, customized our mortgage accordingly, and was timely.

 
 

Elizabeth S. - NY

Mike Attanasio was very helpful to me from the start of my application. When I was faced with certain obstacles he was there to assist me. Had a great experience working with him. Very grateful for his assistance in making it happen.

 
 

Daniel H. - NY

Mike Attanasio made it a very smooth process. He took care of all the moving parts and let me know about each step of the process along the way. Would highly recommend using him, and would use him again if I was purchasing another home.

 
 

Jennifer M. - NY

Mike Attanasio was a pleasure to work with. He talked and walked me through every step. Made our 1st time refinancing a breeze. Highly recommend.

 
 

Raymond R. - PA

The process went smoothly, from the beginning, very helpful and maintained communication throughout the process, Alicia and her team went above and beyond and made my first time buying a home go very well, thanks to everyone!

 
 

Sondar M. - OH

Anthony was always there when we needed him no matter what. Always friendly and enjoyed talking to him. Great team to work with.

 
 

Bradley S. - FL

AJ called me after I expressed interest in refinancing my home. I had taken a dozen of these calls and was never interested in talking to any of them. They all sounded the same. AJ didnt. For what ever reason I decided t ok give him a few minutes and I'm glad I did. AJ went above and beyond to take care of me even though my situation was a bit tricky. I look forward to building a relationship with AJ and the team at Reliance First Capital. As far as a refinancing goes it was super smooth. Thank you.

 
 

Stephanie B. - NY

Andrew was amazing. All I can say is wow! From start to finish, Andrew kept me informed every step of the way. I never thought refinancing could be such a stress free process. Everything went smoothly and so efficiently. If I ever need any mortgage assistance, I will only go to Andrew. Thank you again Andrew, you are amazing!!!

 
 

Conrad A. - GA

Brian gave me exceptional service. He made me feel very comfortable by reassuring my sceptical nature. It was like talking to an old friend who has your best interest at heart.

 
 

John R. - FL

Brian and Tammy were both very helpful in our process.

 
 

Dionne B. - DE

Breanna Devlin was AWESOME throughout this entire process!! SHe was very patient and always made sure she answered all of my questions. She truly supported my needs. I loved working with Breanna and although we have never met, I wish her and her family all of the best...always.

 
 

Walter K. - PA

Bradley Goldman was a great man to work with.

 
 

Kristin U. - PA

Bradley Goldman was able to help me when other banks and lenders told me they couldn't. I will continue to tell my friends!

 
 

John P. - MI

Brent Guthrey...kept us informed and creatively discovered alternatives.

 
 

Marjorie T. - AL

Brandon was very informative and exceptional. He made the process smooth.

 
 

Dorothea C. - OH

Brian Solomon was our loan officer. He kept us informed and was always accessible for questions. Everyone we dealt with at Reliance First Capital was knowledgeable and helpful.

 
 

Leroy F. - PA

Brain kept me informed along the way of everything that was going on. Thank you for your help.

 
 

David R. - OH

Carlton and Michelle provided personal care. They both took ownership in their duties. It was a pleasure working with them both. Keep up the great work. Communication is vital.

 
 

Beverly B. - GA

Christopher was personable and honest. I had confidence in his ability, and felt he was interested in helping me. He made the process simple and easy To understand. I appreciated his patience and expertise. His insight was extremely valuable to me and I don't think I could have done this without him. He was ausome, super, and great.

 
 

Wilma C. - AL

Courtney was always available to clear up any of my concerns.

 
 

Donna C. - CT

Chrisanna and Kayla made my refi experience so smooth and they were on top of every stage of the refinance. I would highly recommend RFC and these two to my friends and family. I'm excited about being able to do the desired repairs to my home. Thank you!

 
 

Donna F. - TN

Christian Davis was courteous and professional from the start of the process through the end. He always answered any questions I had and in a very timely manner. Excellent representative for your company.

 
 

William W. - MI

Chad was amazing! We are saving so much money a month and he was able to take care a few things that other refinance companies were not able to do. We've been trying to refinance for five years and thought this would never happen. Thank you all at Reliance! I can't think of anyone at this time but if I hear of someone we know looking to refinance, we'll tell them of Reliance.

 
 

Loretta F. - PA

Christopher Thomas went above and beyond our expectations. He explained every step of the way what would happen next and kept us in the loop as things progressed along the way. Any questions we had he answered with complete knowledge and understanding to where we felt secure and taken good care of. Total confidence in Christopher Thomas' ability to look after our best interest and help make ALL the PAPERWORK easy to find, submit and making the signing at closing go so much easier.

 
 

James G. - OH

Cassandra kept us updated on everything and went above and beyond for us! It was excellent.

 
 

Donald D. - OH

Cassandra was the best that I've ever worked with. I refinanced my house and in the process paid off my car and got cash out all without my payments going up. She was exceptional. I?m not one to talk at lengths on these surveys but she deserves it. I actually had my first mortgage with a company that my grade school friend works for and I had to ditch them for Cassandra and Reliance First Capital. Thank you

 
 

Kelly F. - MI

Cassandra lea welter was great.

 
 

Vanessa H. - OH

Dylan is the best, he worked for me as if I was a family member.

 
 

Kirk A. - NC

Dawn's patience and perseverance made this transaction possible.

 
 

Mark H. - SC

Dawn did a great job. She pushed through my procrastination and got the loan closed on schedule. She was tenacious and devoted to helping us achieve our financial goals.

 
 

Dana B. - VA

David Michael Scott provided exceptional service, he provided us with prompt answers to all our questions. He understood all our needs and gave us good sound advice. I thank Reliance First Capital and David for all their help and support through our refinance. There were no worries and we felt comfortable every step of the way.

 
 

Randy H. - VA

David Michael Scott, our mortgage analyst. He was awesome and took care of all our concernes and answered all questions in a timely manner. Everything went smooth, could not have had a better experience.

 
 

Gary W. - OH

Daniel Talbert is a true star in his profession! Throughout the process he consistently explained all of the steps and then made sure they were understood. Dan is also an affable young man, and the sky is the limit for this gentleman! It was exceptional!

 
 

Pasquale C. - FL

Great service.

 
 

Judith W. - OH

Eric made sure I was aware of any changes and was always friendly and very professional.

 
 

Gerrit V. - GA

Eric and Mat were so great in every question. Eric went above and beyond to help with the paperwork.

 
 

Marion W. - AR

Eric Grande did a fabulous job of walking this old man that's electronically challenged Plum through out. Keep him, he's a good one. Keep up the great work Eric.

 
 

Henry N. - NC

Everyone was great.

 
 

John H. - NY

The whole process was exceedingly easy to understand and follow. Fredrick was my first contact and very informative and helpful through the entire process. His input was very helpful. Kandace provided support and information through the underwriting of the loan. Ater this experience I would definitely recommend you and Frederick.

 
 

Philip M. - CT

I could not think of any other way to do business better then Kayla and Gary did with my mortgage. Gary and Kayla, what a team, so very professional at what they do i would myself again or would advise anyone to ask for these two, they went way out of their way and beyond.

 
 

Jason C. - AL

Jacqueline Andrews was absolutely amazing. Very engaged at all steps and took the time to explain in detail any questions i had.

 
 

Randall W. - GA

It was a very good experience.

 
 

Bryan R. - CT

Joseph Andriano was incredibly attentive and provided exceptional service.

 
 

Thomas R. - MN

I do not know of anything that Joshua did not think of or help us to achieve. I will refer anyone to Reliance First Capital for refinancing with ease and confidence.

 
 

Lorna C. - NH

Jason was courteous and unhurried; it was nice to have a live person from the start of the process. It was an uneventful process, largely because it was organized, and proceeded in a way that was convenient for me.

 
 

Scott D. - PA

Many phone calls back and forth, Jason always got me answers to my questions. Helped tremendously with process.

 
 

Jeffrey G. - NY

The process went quickly and everything was explained in detail. James Stevenson did a great job throughout the whole process.

 
 

Wayne Y. - ME

Jeff Levis was extremely helpful. He went above and beyond to help make my loan work.Called almost daily to inform me where the loan process was going and what was next.

 
 

Larry P. - NM

Jaclyn Martin provided exceptional service.

 
 

Michael P. - NH

Joe Peretin was terrific during the entire process. He quickly got things moving, followed up and completed the entire process within about two weeks. Great job by him.

 
 

Cynthia R. - GA

Jazmine Pintueles made everything easy. If I had trouble with the dashboard she would help. Any questions I had she was available weather it was on the weekend or after business hours. She was professional yet very personable. She is an asset to your organization.

 
 

Angela A. - NC

Jazmine Pintueles was a very professional person who solved all my questions and problems on the spot during my refinance. I am very grateful in advance for your attention.

 
 

Penni S. - SC

Joshua Robich was AWESOME!! He was both professional and personable, answering my many questions patiently and in an extremely timely manner. I cannot OVERSTATE how much I would recommend using Joshua for a loan or refinance. This was, by far, the easiest, most efficient mortgage company I have EVER worked with and JOSHUA ROBICH was OUTSTANDING!!! Reliance First is truly an exceptional company and Joshua Robich is a fantastic agent.

 
 

Donna P. - VA

All went well in my opinion.

 
 

Ian M. - NC

Kevin was very easy to work with. He kept in contact and kept us informed very well.

 
 

Carol A. - NH

Kayla was wonderful from start to finish. She was with me every step on the way. You are blessed to have her. I had talked with five other banks and Kayla won hands down.

 
 

Christian R. - PA

Kayla was available any time of day to answer every question I had and ensured everything was under control during the entire process!

 
 

Carolyn R. - LA

LaShonda and Charity were always professional, patient, extremely nice. Everyone was professional and so very nice. It was frustrating at times with all the papers we had to get together but you all made it easy and kept us calm. We cannot thank you all enough for your patients and going out your way for us.

 
 

Jennifer B. - NC

Lesley Phipher was a pleasure to work with and answered all my questions promptly and efficiently on every call. I would definitely do business with Reliance First Capital based solely on Lesley's attention to detail and professional personality.

 
 

Judy H. - PA

Michael provided better initial information than other companies that I had contact.

 
 

Nathaniel P. - MA

Mary was very attentive. She kept us informed of the process and all paperwork that would be required. She was willing to take time to explain anything that we did not understand.

 
 

Deborah P. - VA

Mary Connally was considerate, patient and gave me time when I became afraid during the refinance. God is so good that he put who we needed exactly where she needed to be. There are not enough words to thank Mary for her patience and support when needed most.

 
 

Bright A. - MD

Mary is very professional and explained every process.

 
 

Adam C. - PA

Alicia was my Mortgage Analyst and she got me approved when no one else could!

 
 

Megan R. - PA

I will be recommending this place to everyone! As a first time home buyer I was nervous and clueless, but Alicia was WONDERFUL! I wish I could give them more then 5 stars.

 
 

Ashley K. - PA

Alicia Calabrace was professional, kind, patient. She did everything that she promised and it was all done at a timely manner our mortgage process was so easy. I would recommend her to friends and family I would always use her down the road if the opportunity ever came by to buy again as well . If you need it done right she is the girl for the job!

 
 

Morgan K. - PA

Alicia has been amazing throughout the whole process. Always staying on top of the game to help out her clients. 100% she is the best at getting your home in a quick and efficient way!

 
 

Melissa M. - NJ

This is our 2nd mortgage with you and we will be back! Alicia is so helpful!

 
 

Deborah S. - PA

Alicia was beyond my expectations. Knowledgeable, committed but mostly comfortable to talk with.

 
 

William S. - ME

This was our third time talking with Alicia and second refinancing with her. Gave us our options, discussing each one, pros and cons. But never pressured us into one or the other. I would feel comfortable calling her anytime for a loan without hesitation. Hopefully she's still employed with your company when we retire in a few years. We'll need another mortgage. A couple years ago I contacted Alicia just to run a couple things by her as far as refinancing. Even then she was extremely helpful gave us some options and ideas.

 
 

Dakota C. - PA

Alicia Calabrace - she did literally everything with us from day 1. Her activities included: Speaking to us on the phone to go over what we needed to do on the backend, walking us through the process, helping run numbers for us on various properties that we were interested in, following up with us day and night with specifics for closing and helping us with closing, etc. She did everything BEYOND "exceptional service". Our experience was unique. We were first-time homebuyers and were unaware of most of the home buying process in general. My aunt is a lender from Utah and got in contact with someone she felt comfortable vouching for from across the country - Alicia from Reliance First Capital was that person for us. She was absolutely incredible! We spoke to her on the phone on the first day and explained our position, what we knew, what we didn't knew, and were transparent and honest from day 1. She worked with us around the clock and we were able to make this incredibly stressful process into a smooth and easy transition. I couldn't imagine having anyone else support us through this. We just closed on our house yesterday and we could not be happier and more satisfied with how everything went. I could not recommend her and Reliance First Capital enough."

 
 

Alfred L. - CT

Ajmal constantly tried to get my refinance moving forward when it looked like a roadblock would stop the process. Even when I thought our attempts were futile, he helped me to realign my thinking as well as cancelling another loan with Quicken I was in the process of signing up for because I thought my deal with Reliance was done. As a bonus, he got me a great rate on the refi...that in the long run will save me a lot of money over the long haul..and a good deal of money in the short run too! AJ is an exceptional person working for your company....and should be praised for his never say die attitude.

 
 

Tanya L. - FL

I have refinanced my house before, and I have to say that Ajmal Ismail was by far the best loan officer that I have ever worked with. He was extremely professional as well as personable. I never had to call him twice, as he was prompt in returning my calls. Actually, most of the time, I did not have to call him, because he stayed in touch with me throughout the entire process.

 
 

Lois L. - NJ

Just closed a refi with AJ: he and Reliance are fantastic. I was looking for a refinance for my condo that would also offer me some additional cash to close out a personal loan and an auto loan. AJ was so attentive, so available and offered me such a great rate that even a competing mortgage company admitted they couldn't match it and said, "wow, that is a really good deal." I would work with AJ and Reliance again in a New York minute for the service and phenomenal rates they offered. They are A in my book!

 
 

Alfred L. - CT

When I first received a call from AJ about doing a refinance with Reliance First Capital LLC, I have to admit that I was skeptical that he could not only lower my monthly mortgage payment but shorten the period as well. He also told me that he was fairly sure he could lower my interest rate as well. I became a believer as time went by. AJ was one of the most personable people I had ever spoken to on the phone. As me moved through the process, it became clear that he really wanted to help me achieve a the goal we had set. The process bogged down a bit due to one of my loans that I had taken shortly before we made first contact. It became clear that the underwriters didn't exactly like the loan I took out, mostly because it was so new I hadn't had much of a history in paying it back. I almost backed out of the refi and resigned with ******* Loans (my current lender at the time). But AJ was determined to help me...and lucky me...he succeeded. He almost cut my interest in half and lowered my monthly payment by almost $300. There was never any pressure to sign with his company (Reliance First Capital LLC)...instead he showed me the pros and cons of doing my ReFi with Reliance vs, *******. And even though the process is done, AJ and I still keep in contact. I heartily recommend this company.

 
 

Rita Z. - PA

All went very well.

 
 

Katherine C. - PA

Bridget Prenatt was fantastic. She was knowledgeable and overall amazing to work with.

 
 

Greg J. - GA

Process was long but professional.

 
 

Bill T. - CO

Breanna and everyone we worked with did a good job.

 
 

Andrew C. - OH

Bradley, good attention to details.

 
 

Nick C. - RI

Chad follows thru on every detail; this keeps the process moving quickly. He's personable, thorough, confident and cares about the clients' needs. Some of the best service you'll ever get. Make you life better and go with this guy; follow his lead and get the results you want.

 
 

Cindy J. - TN

I love this company and I especially recommend Brent Guthrey. He worked with my busy schedule took time to get to know me and helped guide me through decisions to meet my short term and long term financial goals. Great personal service and he got me a fantastic rate, he will be my go to for this type of service from now on.

 
 

Stefanie P. - MA

Our experience with Reliance was wonderful, Brent Guthrey was the best! He made the experience a pleasant one. Brent streamlined the process all the way. I had shopped around before finding him and I had a very unpleasant experience with a couple other companies. He was a breath of fresh air. Very professional while also being very personable and making us feel very comfortable with him and the entire process.

 
 

Samantha K. - MA

Brent at Reliance First Capital made the refinancing process straightforward and saved us a lot of money over the term of our loan. Brent was accessible by phone or email and completed the entire process within a matter of weeks. We would highly recommend choosing this company if you are thinking of refinancing and would also highly recommend working with Brent!

 
 

Nick C. - RI

I refinanced my mortgage with Reliance First Capital and worked with a terrific individual named Brent Guthrey. He listened to what I was looking for and presented me multiple options and even presented a solution that I didn't even consider when starting this process. He made the process smooth throughout by maintaining constant contact and letting me know which steps we were at. I have definitely recommended Brent Guthrey and Reliance First Capital to my family and friends due to his professionalism and knowledge.

 
 

Samantha K. - MA

We recently refinanced with Brent Guthrey at Reliance First Capital and I have nothing but positive things to say about the experience. Brent was thorough, professional and answered all of our questions. He was easily accessible via text and email and was always prompt in his responses to our questions. The process was quick and saved us a lot of money over the course of our loan. Highly recommend both Brent and Reliance First!

 
 

Susan M. - PA

Brent Guthrey is the best! We had some hiccups along the way due to COVID, but Brent worked hard on our behalf and got our refinancing to a place that works best for us. Will definitely will recommend him to family and friends.

 
 

Steven B. - IN

Brent Guthrey was great from the beginning. I was impressed with the spreadsheet he sent with 3 loan options within an hour of our 1st conversation.

 
 

Luanna A. - AR

I have referred a few people to you since this process started. Y'all were excellent.

 
 

Paul W. - MD

Working with this company was absolutely wonderful. Everyone that I came in contact while closing this loan was professional, courteous, and extremely knowledgeable. Nobody ever bullshitted me about anything concerning my loan. If they didn't know an answer to a question or concern that I had, they would tell me so and then find out the information and get back to me the same day! The only other company that has given me this type of service is USAA, and I've been with them since 1986. Any loan wants or needs that I have in the future...I will be contacting Reliance First Capital. And more specifically, I will be contacting BRANDON MAXIMOVICH, Senior Mortgage Analyst. He is going to be "my loan Doctor" as long as he is in the business! I was absolutely blown away by how easy and pain free this whole experience was from start to finish. I chose to work with Brandon because he didn't hound me the day started receiving multiple phone calls that were extremely annoying. Brandon called once that morning and left a voice message. He was the only person that sent me a text message inquiring about my refinance, so I chose to respond to that text with a call. I am very glad that I made that call!! Brandon walked me thru every step and called me to ask if I had any questions about my loan after every exchange of information that we shared. I worked in the mortgage industry around the turn of the century for a number of years and Brandon is the best mortgage analyst that I have ever dealt with as a client and/or co-worker. I am going to refer anybody that I know to Brandon. Let Brandon assist you with this process, you won't be disappointed!! THANK YOU FOR EVERYTHING BRANDON!!

 
 

John A. - NY

The process was very easy. Brandon was there whenever I needed him. He did a great job! I would recommend him to anyone!

 
 

Paul W. - MD

Keep doing what you are doing. Brandon was THE best analyst I have ever worked with and I was in the business for 5 years. I don't have enough room here to tell you all of the accolades I would give Brandon. loan. The fact that Brandon didn't beat the phone to death the first day I went online to inquire about a new loan. 1 call and 1 text...that is the primary reason I called Brandon and nobody else.

 
 

Dora G. - AL

This process was very easy. From the very first call, I connected with Bridget. She had a pleasant voice that put me ease. She was not "pushy." She explained every step in detail, and was available to answer all of my questions. At each step of the loan, she kept me posted on pro**********.no guessing! I am recommending her to my son. Bridget did the math! She calculated my high interest accounts to get me the most bang for my buck. I highly recommend Bridget to anyone who wants to work with someone who thoroughly knows their job and how to interact professionally with their clients.

 
 

Toni B. - WA

My case was a little more difficult than most but Bridget helped me and answered all my questions very fast! We got closed even though it was a long process. But I definitely recommend them!

 
 

Peter K. - OH

Both Bridget Kristen did a great job.

 
 

Randall M. - PA

Everything was very good. Bridgette McCreight did an exceptional job and was very professional.

 
 

Katherine C. - PA

I've been hesitant to look into refinancing for a while now due to thinking it would be a hassle. My only regret is not doing this sooner! Bridget made this process completely painless and fast. She explained each step and was always there to answer any questions or concerns that I had. She walked me through each step with patience and knowledge. Her service is unmatched and I recommend anyone even thinking about refinancing to contact her immediately!

 
 

Lynn B. - MD

It was a great experience! The process was extremely easy and so glad Bridget was recommended to me. She was very helpful and always available to answer any questions.

 
 

Stephanie W. - NY

Bridget was wonderful to work with! From the beginning Bridget was a pleasure to work with! She was friendly, very knowledgeable, and always helpful. I had many questions and Bridget always fully answered them, even on her own time. She made the entire refinance process run smoothly, as well as help me get the best mortgage I could. I feel fortunate to have had Bridget as my loan officer and would definitely recommend her to anyone needing a mortgage!

 
 

Jose T. - NY

The process was very nice, it was very easy and efficient what we went through. They helped us a lot.

 
 

Latrece S. - NC

I had a pleasant experience working with Bryan Carter at Reliance First Capital. I appreciated that he went into the initial call looking exactly at the numbers and why a refinance would be the best option for my situation. Answered all questions honestly and quickly. Will definitely work with again!

 
 

James A. - NC

I have already recommended you to my daughter and son in law.

 
 

Latrece S. - NC

Bryan was very thorough from start to finish. Any delays were out of his control and he communicated those clearly. I will recommend Bryan to anyone I know looking for a refinance option.

 
 

Wanda M. - OH

Brian and Kathy were wonderful.

 
 

David G. - WA

It was a great experience. Brian provided exceptional service and made me feel comfortable. He also answered my question and helped me thru this process. He will always be my first call and I have mentioned him to others. Thanks

 
 

Edward H. - NY

Brian Stetz was so responsive, accessible and helpdlful. He did a tremendous job. So helpful, accessible and nurturing. Wonderful Job!!

 
 

William B. - MI

Had one of the best experience with Brandi Taylor and her group, would respond to your calls the same day and kept you updated on everything, and besides that Brandi actually did what made since not just here it is thank you so much for all of your help and a shout out to Lindsey too.

 
 

Martha P. - MI

Brandy Taylor is the ultimate professional. Made everything so easy, always available, very helpful in helping me through this process. Would recommend Reliance to anyone. The process was very clear and easy to do. My first time doing anything on line. Brandy made it possible as I am not very computer literate.

 
 

Keren O. - MD

Courtney was wonderful to work with. I spoke with a number of loan officers and she was the ONLY one who offered creative solutions that met our goals of not extending our loan term, and that paid off two car loans, gave us $$ for home projects, and saved us money every month! There were complications that needed to be worked through and she was great about communicating with us and responding promptly. I recommend her without reservation! An added bonus is she a lovely, caring person!

 
 

Juanita B. - VA

Things went amazingly smoothly!

 
 

Norayda F. - NC

Courtney was outstanding.

 
 

David F. - NC

Courtney was outstanding, she's a unicorn.

 
 

Renee C. - DE

Courtney was so professional, timely, informative. If something changed she updated me quickly. She had the answers to all my questions. She related to me so I felt like a valued client! I loved working with Courtney. This was a much smoother process then I had originally thought it would be. Even with having to switch to a conventional loan, everything went so smoothly.

 
 

Judith A. - SC

I cannot speak and Christine really helped me complete the process.

 
 

Lafloyd H. - SC

Christine Crutcher was exceptionally patient and helpful throughout the application process. She "walked" me through many of the forms, which enabled me to complete them.

 
 

Kim H. - MA

My mortgage analysist was AMAZING! Chrisanna Harris!! Ask for her!! She never rushed me, answered all my questions, extremely patient and knowledgeable, made me feel like I was her only client! Highly recommend !

 
 

Linda B. - NY

My husband and I had the great fortune to have, Chrisanna Harris as our mortgage specialist when we refinanced a year ago! She spent so much time with us before, during and after the refinance was completed, and was always professional, friendly and knowledgeable! She went above and beyond to explain all aspects to of what the refinance would entail and always showed such patience and respect for us and our individual needs! She is such a warm and lovely person and exemplifies “excellence” and professionalism! We highly recommend, Chrisanna and Reliance First Capital and our family will most definitely contact her in the future if we have any mortgage/refinancing needs!

 
 

Rachel M. - MA

I can’t say enough good things about Chrisanna Harris and Reliance First Capital. I was very nervous heading into my refinance. I know it would make such a difference for my family, but it seemed like such an enormous undertaking. Chrisanna walked me through the process providing understandable information and clear directions. She is quick to respond to my phone calls and emails. I know she must be working with so many different clients, but I feel like her priority. If you are thinking about refinancing don’t hesitate – call Chrisanna!

 
 

Linda B. - MA

My husband and I had the great fortune of having, Chrisanna Harris as our mortgage specialist when we refinanced a year ago. She spent so much time with us before, during and after our refinance was completed, and was always professional, friendly and knowledgeable! She went above and beyond to explain all aspects of what the refinance would entail and always showed such patience and respect for us and our individual needs! She is such a warm and lovely person and exemplifies “excellence” and professionalism! We highly recommend, Chrisanna and Reliance First Capital and our family will most definitively contact her in the future for any mortgage/refinancing needs!

 
 

Michael H. - TN

Christian kept me well informed, answered every question

 
 

Rob S. - MI

Chad follows thru on every detail; this keeps the process moving quickly. He's personable, thorough, confident and cares about the clients' needs. Some of the best service you'll ever get. Make your life better and go with this guy; follow his lead and get the results you want.

 
 

William P. - GA

Excellent experience working with Chad. He explained the entire process completely and thoroughly. I knew just what to expect. Would definitely call on him again.

 
 

Clifford S. - OR

Chad was very knowledgeable about re-financing our home. Chad kept us in constant touch with the whole procedure. Keeping us informed throughout the entire time the re-finance was in process.

 
 

Richard L. - CT

Excellent experience. Chad made the entire process a wonderful experience. His professionalize was always available to us. Questions were quickly answered, doubts were always overcome. Thanks Chad for a great effort.

 
 

Cheryl W. - MI

Refinancing was a dream we thought would never come true. Thank you for sticking with our doubt and proving it could be done. We are looking forward to Bill's retirement in 2022 thanks to you.

 
 

Galvin C. - KY

Michael did a superb job getting the packet ready for all action to happen.

 
 

Ora C. - KY

The team was most cordial and professional.

 
 

Steven K. - IN

Ms. Santiago treated me with dignity and respect during the mortgage refi application process. She answered my questions and addressed my concerns promptly. When I made mistakes on a form, she patiently allowed me to make correction without judgement. Moreover, I found her to be a pleasant person.

 
 

Delores W. - OH

The entire process was quick and easy. If she doesn’t answer she will get back with you quick. This my second time using them.

 
 

Steven K. - IN

Good deal from Reliance. Loan Executive Christiana Santiago was a lovely person and true professional.

 
 

Steven K. - IN

Christina Santiago. Primary contact as Mortgage Executive. Really professional and courteous.

 
 

Michelle D. - OH

Cassandra was amazing!!!!!

 
 

Kely F. - MI

I would recommend Casandra And her team To find mortgage company or refinance. Very friendly people. And moved very fast with our new mortgage thank you Reliance.

 
 

Steven W. - NJ

I wanted to refinance to take advantage of the low interest rates. I received numerous calls from other lending companies but after talking with Cassandra at RFC I knew she would be able to help me get a great rate and great deal. And she did. We spent quite a bit of time exploring all of my options and picking the best option for me. I just wanted to express my appreciation for all of her hard work and time invested in getting this deal done. It is much appreciated!!

 
 

Cecilia S. - MA

Cassandra from Reliance went above and beyond in every aspect of our loan. She gave us her personal cell phone and was available day and night to answer questions. When my mom struggled with her computer to get the information, Cassandra facetimed her and walked her through how to fix the problem so she could get the emails. When there were any questions or concerns, she was there to reassure us. Cassandra is knowledgeable about all aspects of finance, and she has the patience of a saint! She held our hands through the whole complicated process, and didn't mind when we needed multiple explanations for aspects of the loan. I cannot rate Cassandra high enough. We would never have been able to secure the loan without her superior customer service and can-do attitude. She is truly a gem and we would not hesitate for a second to work with her again. Thank you Cassandra!

 
 

Miguel G. - MA

Awesome professional person!! Over expectations skills, well executed transaction. Thank you Cassandra.

 
 

Gwen G. - MI

Cassandra was not only professional, she was personable and demonstrated empathy to my situation. She gained my trust and feel truly grateful to have met her. I have been telling all my friends about my experience working with Ms. Welter. Cassandra Welter in my opinion is a gem of an asset to Reliance First Capital. Lastly, I thank you for trusting me with making my this experience smooth.

 
 

Kim W. - PA

Good Morning Dylan, I wanted to Thank You for all your help with acquiring the refinance loan. Your dedication to helping people was demonstrated through the entire process, Reliance First Capital should be very proud to have such a valuable employee. You have made the process uncomplicated and gave us a sense of ease with your knowledge. Both my husband and myself felt very comfortable dealing with you. Customer service is very big on my list of who I deal with and you are at the top of that list. I would definitely recommend you to anyone we know who would need your services. Again, I want to say "Thank You" for your professionalism and helping make this experience as easy as possible. We wish you success in all your endeavors.

 
 

Thomas N. - PA

This was my first refinance and Dylan Bonezzi made it as hassle free as possible. He took the time to understand what I was thinking about doing at home and with my finances. He drafted up 3 possible options that were based on my feedback. He was also willing to look into other options if needed but the three he presented were catered to the original discussion so there was no need to keep going back and forth with the options. He was professional and straight forward with all phases and Reliance’s document signing site was safe and easy. Throughout the waiting period he kept in contact with me and always replied back whenever I reached out for a question. He has a calm demeanor that helps during a sensitive process like this and I felt comfortable that the information he was telling me was true and straightforward. I highly recommend Dylan and Reliance to anyone interested in purchasing a property and even more so for a refi. Thanks Dylan and Reliance.

 
 

Jessica K. - TN

Dylan did a fabulous job of communication, keeping the process going, and just being all around easy to work with. I could not have asked for a better experience.

 
 

Ernesto P. - PA

Great service and very knowledgeable in all different options of loans. Dylan really help me to pickup the best option for me. Thank you.

 
 

Thomas N. - PA

Very professional and honest communication. Offered good options based on personal introductions. Would definitely refer them to a friend.

 
 

Jessica K. - TN

Dylan did a fabulous job of communication, keeping the process going, and just being all around easy to work with. I could not have asked for a better experience.

 
 

Thomas N. - PA

Was satisfied with the process.

 
 

Thomas K. - TN

Dawn did a great job!! I would refer her to anyone!!!

 
 

Charles H. - NC

Dawn Doros was just exceptionally helpful and friendly during this process. She is a real asset to your company.

 
 

Devora P. - VA

his was an extremely stress free refinancing. Our Mortgage Analyst, Dawn Doros kept us informed of all needed information. She thoroughly explained each step during the refinancing which made the process less stressful. I would highly recommend Dawn especially to new customers who have never experienced a mortgage refinancing or new mortgage. She's very customer sensitive and very personable.

 
 

Brenda H. - VA

Dawn assured me through the whole process that I would close on my refinance. Dawn went beyond the call of duty to help me she nave gave up on me after seven months talking with her team she continue to reinsure me that the closing will happen. I felt if it had been someone else they would not have worked with me so I think God for her.

 
 

Bradley S. - KY

Dan Holmes went above and beyond providing me with a loan that is helping me cut 10 years off my mortgage and is saving me over $100,000.00 very well pleased, Dan is the best.

 
 

James S. - MA

Most of my pals refi'd last year, but I will recommend your service.

 
 

Nicole N. - MD

Denis is very professional and helpful.

 
 

Paula R. - CT

I appreciate that not only was everything explained in laymen's terms but was then processed in an expeditious manner. When I had any questions, Ms. Titone always responders in a timely fashion and made sure all the processes were done at my convenience.

 
 

Matt R. - MA

Donna is the best!!!!! A refi was one of those necessary evils, and not at all something I was looking forward to especially in weird times with an out of state lender. I thought to myself "What have I done?!" with more fear than excitement. Donna made this insanely easy, like she was Mom next door watching over and conducting the whole process. Thank you so much!!!!!

 
 

T. M. - NY

Donna was extremely helpful during a difficult time in my life. Going through a divorce and having to refinance was frightening to me. She not only made me feel comfortable she dismissed all my fears. She made the process easy and stress free. I'm very thankful for Donna and her professionalism, I was treated a family member. I world highly recommended Donna in the future.

 
 

G. R. - NY

My wife and I was looking to lower our interest rate. A rep for Reliance first capital reached out to us and connected us to Donna she helped us trough the process and find us a rate that fits our budget which we were able to pull some money to change the windows in our house. Donna made sure we received all documents and follow up with us so the application for the loan is done properly. Will definitely recommend to anyone looking for a home loan or to refinance.

 
 

Spencer H. - NY

Refinancing a home loan is a daunting, frustrating process, especially when it's done long distance from your lender. Donna made the process easy with all of the requirements necessary for us to get this done, and was always right available to talk to. We want to thank her for all of the hard work she did on her end. Thank you Donna!!!!

 
 

Debra S. - NY

From the beginning to the end Donna kept in constant contact with me explaining every little detail no matter how long the phone call took. She would answer me late at night and on the weekends if I had a simple question. She treats you like family and recommend her to everyone.

 
 

Matthew R. - MA

A refi was one of those necessary evils, and not at all something I was looking forward to especially in weird times with an out of state lender. I thought to myself "What have I done?!" with more fear than excitement. Donna made this insanely easy, like she was Mom next door watching over and conducting the whole process. Thank you so much!!!!!

 
 

M. S. - NY

Our money was tight, our debt high, and our credit score meh at best. Donna spent more than a month working the numbers to get us the best loan possible- better than I ever anticipated.

 
 

Mary Anne P. - NY

Donna was a pleasure to work with. Always responded promptly to any questions we had . We were able to refinance in less than a month with her help

 
 

Marty B. - NC

Keep up good the work.

 
 

Thomas S. - NC

Damien made the process go great. He is like dealing with a friend who has my interest to heart.

 
 

Micah E. - NJ

Erick Cifuentes. Honest, Professional. Always kept me informed...

 
 

Molley E. - GA

Edwin was great, he was patient making sure I understood the entire process.

 
 

Harrison B. - OR

Very satisfied.

 
 

William H. - MS

Elizabeth was excellent and went above and beyond!!

 
 

Johnny R. - IN

Erica was outstanding and provided exceptional service throughout the entire process.

 
 

William D. - OH

Erica provided excellent service throughout the entire process and I could not be more pleased with the level of professionalism she displayed, Start to Finish. Her personality lends itself to putting prospects at ease initially and she cultivates friendships while working through the mortgage refi process. Thanks Erica.

 
 

Michael N. - NY

I have never been so comfortable than I was with Ed P******* and Reliance First Capital. They took us and explained why we are submitting this type of paperwork. They gently took us through the process with great respect to their customer. This is the my first time I'd rate a mortgage lender EXCELLENT. We were so comfortable with the entire process. I personally would recommend Reliance and Ed to all my friends and Family.

 
 

Joshua M. - NY

Ed was great to deal with always keep me informed of how progress was going. Responded quickly with any questions and help me figure out what was best options for my finances.

 
 

Ryan N. - MN

Ed was very friendly and courteous, and to seemed genuinely care, thanks!

 
 

Judith T. - PA

Eric made the refinance process simple, painless and fast for us. This was not the 1st time we have refinanced, but it was the 1st time that refinancing was a pleasure and it was because of Eric.

 
 

Thaddeus W. - NY

Fredrick was a pleasure to work with

 
 

Robert B. - OH

Allen Pesci went above and beyond his capability to deliver the right product to meet my needs. Jennifer Barnett was also there to help when needed

 
 

Meliescha B. - IN

Went in with no idea what I am doing. Han made the process very easy and understandable. He and his team were very easy to work with. Will definitely recommend this company!

 
 

Patricia H. - PA

Genna and Julia provided thorough, helpful information during the entire process; very professional!

 
 

Muriel S. - NY

Gary Sabshon guided me through every aspect of the loan process. He answered all my questions. Overall, he made this a positive experience. The process was straight forward and well handled by Reliance.

 
 

x-fast - NY

I cannot overstate how professional, clear, and honest the experience was...and in short, greatly appreciated by Muriel and myself.

 
 

John H. - NM

Henry's a pro and did great.

 
 

Dana Y. - TN

Jacqueline Lane Shumny Andrews - exceptional employee and experienced and knowledgeable. I would work with her and refer her to anyone I know. She was fabulous and one of the kindest people I have ever met and done business with.

 
 

Sam R. - TN

Jacqueline Andrews was so helpful. She held my hand thru the entire process. She made us fully aware of everything that would happen and all the steps needed. If I made a mistake I was never chastised. She just calmly told me how to correct it. We are grateful for all her help. She was a perfect fit for us.

 
 

Brian S. - OH

James always kept me up to date on current standing and progress of my loan. He would always return my calls or emails in a timely manor. Thank you James for all your hard work and always keeping in touch.

 
 

Archie W. - MI

Great working with someone so knowledgeable made us feel at ease straight away. We are so please we chose Reliance First Capital. First phone contact It was James personality that sold us on this company. He met with us and took control, we were totally keep informed and stayed in contact always. He made sure the ship sailed smoothly and he was on top of everything. We appreciate that, he explain the steps very well, we just could not ask for a better person to represent us. James, people like you are hard to run across and we are just Blessed we did. Keep up the most excellent work I know u will go far in this business.

 
 

Christine S. - PA

James made the entire process a breeze walk me through it step by step and was there to answer any question or concerns.

 
 

Christine S. - PA

James and Carol made this experience very pleasant and walk me through the process and were available to answer any and all question I had.

 
 

Eileen F. - AZ

Josh heard what I needed and figured out how to get it when it was challenging and Alyssa handled any questions that Josh and I needed her for. I will be happy to refer you to any of my friends who are looking for a refinance.

 
 

Diana G. - SC

Jamie always had the answers. Never had to wait for her to get back to us. Prompt,circuitous and professional.

 
 

Charlene W. - DE

Jamie Dilenschneider was my person. She was exceptional throughout the entire process. Her knowledge and guidance helps my world a better place. I really appreciated working with such a pleasant and personable being.

 
 

Marcia A. - VA

It closed surprisingly fast. Thank you all.

 
 

Sandra W. - TN

Excellent service.

 
 

Lori B. - NC

Julianna Gild made sure she took great care of meeting my needs.

 
 

Sonia R. - NY

From start to finish James Heisser treated my brother and I with respect and honesty. He was a man of his word and always followed through. He took his time to explain every page on the application process to refinance our home. Working with James made us feel comfortable and as a result we felt like he was always working in our best interest. This was extremely important for us because prior to him we dealt with about 4 other loan officers and it was a complete nightmare. But Mr. Heisser was different he took his time and made sure we were getting the best option and treatment. Forever grateful. Thank you very much. I will recommend you to anyone in my family and friends.

 
 

William H. - IN

Jim Stevenson was great with his communications and patent with my work schedule and delayed return calls.

 
 

Americo S. - NH

Jessica was very knowlageable and extreamly helpful in navagatining thru the entire process.

 
 

Roseanne C. - MD

We got a really good loan and in record timing. Jessica was always prompt with return phone calls, and we will refer others to her. We want the company to know that she helped us tremendously.

 
 

David C. - MD

Jessica was awesome. My wife and I are not computer savvy and with that being said, Jessica helped guide us through everything smoothly and made it easy for us to complete the process. Whenever we had a question, she was there to answer the call. One time it was about 10pm, and she was available to answer the call. Now that's good customer service. Everytime we had a question, she immediately had the answer, which made us feel comfortable with the process. She is truly an asset to your organization. She was polite and very personable, and always made us feel at ease.I am a retired Police Officer and I know the importance of good customer service. Jessica was awesome and to me she is second to none in customer service. She went over and above my expectations and I am very grateful for her help during the whole process. She is the pinnacle of excellence. Jessica Holloway provided the best loan experience that we ever had. She should be commended. She is the pinnacle of excellence.

 
 

Pamela H. - PA

Jessica is very knowledgeable about the loan process. She kept us informed at all times. She is very pleasant to work with which helped the entire process go smoothly.

 
 

Jason S. - PA

Jeff Levis was great to work with. He regularly reached out to me to keep me informed. I didn't get that same level of courtesy and voluntary outreach from another lender that I previously worked with.

 
 

Joshua A. - TX

Great experience with RFCD, Jennifer L. thank you for your friendly, professional, great service… I’ll recommend you to all my friends.

 
 

Alexis E. - TX

Jennifer Lutsch did an amazing job working with us to get our loan approved for our new home. She worked hard even through her vacation time time to answer any questions that we had and helped the process be smooth.

 
 

Teresa B. - OR

Jennifer and Lynn, their communication was excellent.

 
 

Lita L. - WA

Jaclyn positively guided me in complying with the required documents and information. Jaclyn has seniority in proficiency and is successful in supporting the company goals.

 
 

Ray A. - SC

Jaclyn was always there for us and did a great job.

 
 

Erika L. - OH

My husband and I were first time home buyers and spoke with many lending companies. Most of them turned us away saying they couldn’t help us. I called Reliance and spoke with John Maus and told him our difficult situation. He was the first person to not turn us away and was determined to help us. He is very friendly, professional, knowledgeable, hard working, and truly is very good at his job! He worked with us over several months and was always available to help or answer any questions we had. We are so grateful for him because now we have our first home and it wouldn’t have happened without him. We cannot thank John enough and will recommend him and Reliance to everyone we know.

 
 

Jack W. - TN

This was an exceptional experience.

 
 

Mary L. - NH

Joseph Peretin is exceptional at relating all our needs to provide necessary requirements. It is a big bravo to Joe!! In fact Joe is so nice, we would love to invite to dinner! He is the best and I will miss talking to him!

 
 

Sally M. - NH

Joe Peretin was wonderful - highly professional but with a manner that relaxed borrowers who had previous bad experiences. Not to mention his patience dealing with Adobe novices. We have only praise.

 
 

Jackson M. - VA

Jazmine kept us in the loop through out the entire process. She answered every single question (all 75 of them!) that we asked. Jazmine made this process stress free and painless. Will definitely kept her information and will come back again through Reliance because of Jazmine.

 
 

Shelba J. - NC

Joshua said it would close in 45 days and he was absolutely right. It could not have gone smoother. I hope I never have to do this again but, if I do, you can bet I will be calling Joshua Robich at Reliance First Capital, and pray that he is still there. Joshua and Derrick were very professional, prompt to return my calls and answer any questions that I had. It could not have been better. Thanks to these professionals. Thank you so much for the wonderful job you did with my refi. It could not have gone better. After what I went through with the previous mortgage company, you were a Godsend. I cannot thank you enough. I am not in real estate any more, but if I ever hear of anyone needing new financing or refi, you know they will be getting your name and phone number.

 
 

Wayne L. - KY

Hello Josh, We just wanted to take the time to Thank You once again. It was a huge benefit to us to have you there to communicate with throughout this entire milestone. You are definitely going to be recommended to our friends that may want to refinance. Thank You for an outstanding job.

 
 

Lynette T. - TN

For those people you want to be impressed with your company -- to them let Josh handle their loan.

 
 

Wayne J. - AR

Josh made this process as easy as it could possibly be. Joshua Robich was expectational. In our opinion, he is the best.

 
 

Lindsay D. - NC

Josh Robich! He was on top of everything, kept me updated and made refinancing my home stress free!

 
 

Wendy M. - NY

Kelly was great

 
 

Karen V. - PA

Alicia was extremely helpful and efficient. She was relentless in making sure my first home purchase went as smooth as possible. I have never had better customer service anywhere else!

 
 

Courtney M. - NY

Alicia was fabulous the whole way through. Alicia is a true asset to have at Reliance First Capital!

 
 

Scott R. - PA

Great service, great company.

 
 

James K. - PA

From start to end, Alicia handled every situation thrown our way, she was very informative, and never left out details. She had faith from the very start and never stopped pushing. My family is in a beautiful home all thanks to Alicia and the crew at reliance

 
 

Eric W. - PA

Alicia Calabrace. Alicia was wonderful. I work in the financial world and Alicia was professional, honest, and has a great personality. She is very good at what she does. Everything went very smooth, keep Alicia on your team!

 
 

Margaret M. - MA

Good experience overall. The process went smoothly thanks to the support of the loan officer I was working with who was always there to answer questions promptly. Thanks, Ajmal Ismail, for all your help.

 
 

Jay W. - AZ

Audrey Morrell got through all the red tape and hoops that the government put in the way to hamper the refi.

 
 

Joshua B. - NH

The professionalism the reps showed from the start to end of refinancing process was exceptional. They answered our questions promptly and kept us updated the entire time.

 
 

Charles T. - NH

Both Bridgett and Amy were very much on top of the process and helped with all questions replying almost immediately!

 
 

Annabelle B. - CA

Brian Bushi has been my Mortgage Analyst for many years now and he will continue to be for the years to come. This is because of the trust and respect we have for each other and he's very professional in every way.

 
 

Stephen J. - PA

Bradley and Michelle helped me, held my hand and keep me reassured the whole time! Thank you both so much for helping us buy our new home! I have never felt like a "number" with your team - always like a part of the family. The service I received was excellent!

 
 

Janet K. - PA

Bradley Goldman. BEST mortgage analyst we have ever had out of about 16 closings over 40 years.

 
 

Robert E. - PA

Great experience! Doing a refi can at times be stressful. Brent Guthrey was kind, friendly and made the process as easy as possible.

 
 

Nick C. - RI

I refinanced my mortgage with Reliance First Capital and worked with a terrific individual named Brent Guthrey. He listened to what I was looking for and presented me multiple options and even presented a solution that I didn't even consider when starting this process. He made the process smooth throughout by maintaining constant contact and letting me know which steps we were at. I have definitely recommended Brent Guthrey and Reliance First Capital to my family and friends due to his professionalism and knowledge.

 
 

Cynthia J. - TN

I love this company and I especially want to commend Brent Guthrey. He took the time to make sure to get to know me and my personal finance short term and long term goals. He guided me through decisions to do what was best for me and got me a fantastic rate. I will reach back out to him if I ever need this type of service again.

 
 

Randolph N. - OH

The whole experience with Reliance First Capital was amazing. They were able to help us refinance our home, lower our interest and save us money and the whole process was only a month! Awesome company, awesome people. Brent Guthrey and Rasool were fantastic throughout the process. just can't say thank you enough!

 
 

Tricia M. - OR

Was a great process, simple, I didn't have to stress about anything. Thank you.

 
 

Michael G. - CT

Great experieice. Brandon worked endlessly to help us achieve this refinance, was not an easy very dedicated employee.

 
 

John P. - CT

Outstanding professionalism but at same time considerate, compassionate, and an extreme pleasure to deal with. I feel he was a Blessing in what is a stressful task. Cannot thank him enough. Will shout his name from rooftops.

 
 

Janice P. - CT

OUTSTANDING EXPERIENCE. Best experience ever for a refinance. Task can be daunting and stressful, but Brandon made it so easy and painless. There are no words to truly convey how FANTASTIC and PROFESSIONAL Brandon was during our entire experience. I will recommend him for mortgages and refi services to everyone. THANK YOU Brandon for a most pleasant experience.

 
 

Debra F. - OH

Great experience. Bridget was awesome and highly recommend her. The whole process was stress free and smooth. I didn’t feel pressured in any way.

 
 

Adam P. - PA

Knowledge and Professionalism. I couldn’t be more pleased with Bridget. She offered us the most enjoyable, pain free, and smooth refinance ever! Always had an answer to our questions and her customer service deserves a round of applause. I can’t recommend Bridget enough to all those who appreciate true customer service!

 
 

Brandy D. - GA

Bridget was so nice and kept me informed all the way through.

 
 

Darren J. - MD

Brian kept me included and informed thought out the process. He would answer my questions in a timely manner and made sure I knew what options I had available to me even if I was unsure of the route I wanted to go with my loan. Very personable and friendly even when I asked the same question over and over..... and over. Thanks Brian.

 
 

Sassan P. - OH

Exceptional service from day one. Very happy I selected Reliance First Capital for refinancing my loan. Keep up the excellent job you are doing.

 
 

James S. - TN

I recently did a cash out refinance loan with Reliance First Capital. My loan officer, Carol Ann Austin did a tremendous job. She was very thorough in guiding me through each step of the process making sure I understood what was going on. You could basically say she held my hand from beginning to end. I was able to get a great loan at a great rate and the cash out portion allowed me to payoff basically everything I owed leaving me with just a mortgage payment. I highly recommend her services!

 
 

Stephanie G. - TN

If you are looking at refinancing your home, I would highly recommend Carol Austin! She made the process incredibly easy and worked around our busy schedule. We were closed in no time at all. She was available every day that we needed to ask questions. We were able to complete everything from our home which was an added bonus! In addition, we were able to contact her months after closing about tax questions and she spent her time helping us find everything that we needed. Contact Carol Austin for your next mortgage!

 
 

Christopher R. - AR

Carol Austin was on my experience. She really cared about my experience. Carol was very attentive.

 
 

Susan S. - GA

Christopher Chounet managed my mortgage refinance at Reliance First Capital. Communication was continuous; Chris and his team of professionals kept me informed at every step in the process of what could be a daunting task for consumers. From beginning to end aspects and options were fully explained to help me make informed decisions. I only have good comments to make... I don't know how my refinance could have gone any smoother. Thank you Chris,!

 
 

Jeanine F. - NC

Courtney Corcoran was an absolute pleasure to work with. She was very helpful every step of the way. We would just like to let you know, which I am sure you already do, what an exemplary employee you have in Courtney Corcoran. Courtney was with us every step of the way during this mortgage process. She made herself available to us at all times and helped us with questions and problems which at times were not even part of her responsibility. She never once made us feel like we were a bother, which I am sure we were. Because of Courtney I will definitely be recommending Reliance First Capital to others.

 
 

Chereyl C. - DE

Courtney was extremely helpful in processing my refinance. She it made flow smoothly and painless. Courtney was polite and courteous. I would highly recommend her for your refinance.

 
 

Samuel D. - MD

Courtney Corcoran was Excellent!! I will only use her with my future needs!!

 
 

Bridgette M. - MD

Courtney, Kandace, and Marie were all great in their individual roles. Great Triple Threat!!! Great job Ladies!!!!

 
 

Charles M. - NC

Cristina was exceptional and patient with our lack of knowledge and skill with computers and helped us through so much. We really appreciated her time and attention.

 
 

Cynthia M. - NC

Christine was very important to the whole process of the application of the applying for refinancing and helping with all our issues.

 
 

Wilhemenia J. - SC

Christine, from the minute she called me until my loan closed, was very much on hands 24/7. Will referral any of my friends who wants to finance or refinance.

 
 

Kim H. - MA

I've worked with many mortgage analysis in my attempt to refinance and never had anyone like Chrisanna Harris. I stayed with Reliance because of her. The company I work for has agreements with other financial servers where we get a discount on closing cost, I stayed because of Chrisanna Harris. Your company is lucky to have her.

 
 

Rebecca W. - OH

We had a great experience working with Cole M******* on our refinance of our home. Cole won our business from a company we were uncertain about moving forward with. His professionalism and honesty won our confidence from the first contact made with him. He played a large role in our refinance process being quick and under a month's timeline. He was quick to respond to emails, phone calls, and updates on the process. We would absolutely refer Cole and Reliance First Capital to any friends or family.

 
 

Samantha S. - NC

Country was the BEST! She was so friendly and helpful. She kept in constant connect with us throughout the entire process.

 
 

Starr M. - OH

Christina was absolutely amazing.

 
 

Starr M. - OH

Christina is great. Christina made the home buying process seamless she kept her word made sure to respond to all questions and concerns highly recommended.

 
 

Rachel Y. - MA

Cassandra Welter deserves 5+ stars for her great effort in obtaining a fair loan for our refinance. By her suggestion we were able to apply for a refinance that is consolidating our debt and paying off our RV. She is very knowledgeable about this very complex process and has guided us expertly through the many issues we came upon. Any company is as good as its leadership attitude which is reflected in the attitude of its employees. The produce is of merit aside from the company. Good or bad. The employees make a company or any business successful or not. The folks I worked with at Reliance have been outstanding, clear and open on all that was expected of us and of themselves.

 
 

Da G. - OH

Similar to many people, I entered my basic info into a website that generated a ton of email traffic. However, one of the first companies to actually call me back (with a human being) was Reliance First Capital. And that human was Dylan Bonezzi. He was very cordial, and talked to me more like a friend, than a customer. He stepped me through every step of the process, and even mid-way through when we ran into a small hiccup with our appraisal - he stuck with me, offered suggestions, and we got the problem fixed. Dylan (and thus far, everyone) at Reliance has been extremely helpful and within a short amount of time we had closed on our refinance loan, and were on our way to paying off some credit cards, and finishing that addition that we had started last year during COVID. I highly recommend the team at Reliance First Capital!

 
 

Renee P. - KY

Dan was honest and very helpful. I will recommend him to my friends and family.

 
 

Rosalind V. - NY

Working with Daniel Talbert was a happy experience. He was pleasant and informative. He explained the process clearly and is very straight forward. My experience was a very pleasant one. From our first conversation he explained each and every option that was available to me and I never felt pressured into any decision. My phone calls were handled in a professional and timely manner. All in all I really couldn't imagine my home refinance process being any easier. Highly professional, knowledgeable and responsive. Always looking out for my best interests. Working with Reliance First Capital was a Good and Happy experience. I will highly recommend the bank and Daniel Talbert to everyone! Many thanks!

 
 

Kelvin G. - NY

What a helping advocate for my situation. I have been wanting to write a stellar review for Donna for a year. I kept forgetting, with the year that 2020 was. Donna was patient, and responded to every question, quickly and respectfully no matter what it was, and that included the nights, and weekends. She worked with my closely and was always willing to personally talk, with made me comfortable enough that we even exchanged some family photos. Then out of no where, she reach out a year later to see how I was doing a year after. After working with her the first time, I will emphatically recommend her to all of my friends and family. Thank you for being you and caring Donna.

 
 

Amy B. - NY

Donna helped me refinance my home during a very difficult time in my life. She walked me through the process, her communication was outstanding, she picked up her phone any time of the day that I called and immediately responded to emails. She did everything she could do to make the process easy for me! I would recommend her services to anyone looking to refinance or purchase a new home! I was extremely fortunate to have her in my corner!

 
 

Nancy F. - NJ

Donna was great she worked very hard for us I will recommend her to everybody Thank again Donna for helping us never thought it would happen went smoothly.

 
 

Jean K. - NY

It went perfectly. Thank you for your help!

 
 

Jeannie K. - NY

Donna was a pleasure to work with start to finish. She kept us apprised of each step in our refinance process, found us a great rate, was pleasant and helpful. I would highly recommend her to people looking for a friendly, knowledgeable mortgage banker.

 
 

Joanne B. - NC

Damien was always there for us throughout the process. We could not have asked for anything more as he was always on top of it all. Very courteous and easy to work with. Highly recommend Damien. He is a definite asset to Reliance First Capital. It was handled very efficiently and professionally.

 
 

Yovna C. - FL

It was a good experience. The entire process was pretty 😍 🔥 easy. My husband and I are very pleased 😀 with everything. Thank you!

 
 

Job M. - MD

Excellent Service and professionalism. The entire process was easy and straightforward through Eric's guidelines. He made it easy to do transactions from the beg to the end. I would recommend anyone trying to get a mortgage to go through Eric.

 
 

Ralph D. - PA

Awesome Experience. Eric was knowledgeable and understood my financial situation, and was able to guide me in the right steps. He made the whole process simple and easy to understand. I would recommend Eric without any hesitation. Best experience I've had over the phone. Keep up the great work.

 
 

Yardley C. - NY

It was an exceptional experience. Eric was very responsive to my needs, which were the refinancing of my primary residence. He explained the whole process in a clear and practical manner, informed me of the timeline. His advices were priceless. I had a time constraint to obtain the loan and Eric made it happen before the expected time limit. He was accessible and returned his calls on time. would recommend him to anyone, family and friends .In fact I did recommend him to my son. Very grateful for his help.

 
 

Magdalize R. - NJ

Best ever. Absolutely amazing! He went above and beyond to help me and my family. This was a stressful procedure that he made truly easy. He is an advocate for his client and only have best interests at heart. I will always recommend him to others. Thank you for all that you did, I truly appreciate it.

 
 

Ryan N. - NJ

It was a great experience. We were every happy working with them. They helped us steps by steps throughout the process. Thank you.

 
 

Michael B. - PA

Eric was very courteous and helpful.

 
 

Jennie F. - NJ

Eric was professional and so very nice he explained everything to me the whole time. Everything was done perfectly.

 
 

Deborah M. - TN

Edwin went above and beyond expectations. From the beginning he made sure I was comfortable and confident. Exceptional professional customer service was provided by Edwin throughout the process. Overall a wonderful stress free experience due to Edwin’s expertise.

 
 

Tonia M. - NC

This was an awesome experience from beginning to end. Liz was very thorough and knowledgeable. Her warm professionalism gained my trust and confidence in her ability. I’m very happy that we chose Reliance First Capital.

 
 

Ronnie S. - VA

My case was very difficult because I took over a load from my deceased mother. There were stations out of the norm and Erica handled it well.

 
 

John K. - ME

From start to finish, Eric was helpful in providing any info that was asked of and helped through the entire process.

 
 

Michael R. - NY

Frederick was very attentive and kept us informed throughout the who refinance.

 
 

Raul P. - NY

Hi Frederick, Amanda, and Laverne. I hope everyone of you are doing well. I just want to thank you all for being part of the team responsible for bringing the closing for my home refinance to a finish line. I am very happy that all things worked out great. Also Frederick when you have a moment please give me a call cause I have a couple questions that I would like to ask.

 
 

Raul P. - NY

Hi Frederick, Amanda, and Laverne. I hope everyone of you are doing well. I jus want to thank you all for being part of the team responsible for bringing the closing for my home refinance to a finish line. I am very happy that all things worked out great. Also Frederick when you have a moment please give me a call cause I have a couple questions that I would like to ask. Once again, thank you all. Be healthy and safe.

 
 

Gilbert S. - NC

Frederick provided exceptional service, he provided all the information from start to finish. He answered all questions in very timely manner. If I called or emailed him he answered in hours, not days. He lead us through all of the requirements, doing things in a timely manner. He stayed on the phone when we had to use the computer to complete any information that he wanted. That was a great help for us to complete all requirements. Your process in my mined is outstanding, or it was for us, and thank you for such outstanding personnel to work with.

 
 

Rajadeepan E. - NC

Great service.

 
 

Christopher C. - NH

Allen Pesci was fair and honest and earned my trust.

 
 

Morgan A. - PA

I couldn’t possibly give a higher recommendation than I give for Allen Pesci at Reliance First Capital. Not only is he an expert at what he does, he is compassionate, committed to helping and an absolute pleasure to work with. He is a rare example of someone who can constantly exceed expectations. He did exactly what he said he would do, when he said he’d do it and more! He could not have made the process easier.

 
 

Steven O. - PA

Francis Allen Pesci was absolutely wonderful in every and all areas. I am so thankful that he was the one taking care of us. He never got frustrated with me and all my questions. Thank you, Reliance First Capital, and thank you so very, very much Allen, you are such a blessing!

 
 

Martha B. - LA

Henry was exceptional and thorough in all aspects.

 
 

Sandra E. - AZ

Joshua Crawford was exceptional. He was always friendly, nice and helpful. If it weren’t for him I would not have gone through with this refinance. No matter how frustrating this process was he always reassured me it was ok. So I am saying a Big thank you to Joshua Crawford for helping me with this.

 
 

Larry H. - NC

Jamie has always got the job done.

 
 

Stephen P. - NC

Good Morning did not sleep well last night worrying about you and I know we are only working together as professionals but you have become much more than that to our family. I know how that seems so strange, but trust is so important in relationships even something like doing a refinance but Doris and I trust you just like we do our close family members which is the only reason I decided to do a refinance again so soon. Saving money was not the first priority here. I can't thank you enough for all that you have done for us in this financial scenario and look forward to speaking with you again soon.

 
 

Russell Q. - AR

Thank you, Julieanna! You have been the best to work with!! I will let my friends and family know about you.

 
 

Sean M. - NH

James Stevenson was amazing. We did a cash out refinance with Reliance First. James Stevenson was fantastic. He is patient, honest and great at his profession. Reliance is lucky to have him on their team. He walked us through every step, gave us several options and got us a great rate. We couldn't be any happier with how smoothly things went with Jim at the helm. I would 100% recommend him to anyone who is nervous about how daunting a mortgage or refi can be. He will make it easy and get you the best package available for your situation. Reach out to Jim "Heisser" Stevenson at Reliance First Capital. You wont regret it.

 
 

Joseph P. - AZ

Everything went great as Jim and Michelle were awesome on helping us to close without a flaw. Jim and Michelle were transparent, communicated, and made our whole process great!

 
 

Frank D. - NY

Jeff Lewis is a very experienced and client friendly loan professional.

 
 

Henry D. - ME

Jeffrey Daniel Levis helped us achieve a goal I thought to be impossible! He helped us eliminate our debt, take cash out for college tuition, get a better rate, and save over $2200 per month in recurring payments! Jeff helped make the process very easy, and was there to answer all of our questions any time we needed him. I have been recommending Jeff and RFC to everyone! We really liked the ease with which we were able to upload documents through the RFC website. Also, we were very pleased with the availability and quick responses of Jeff Levis!

 
 

Russel M. - SC

Jackie has outstanding work ethics.

 
 

Leah B. - ME

We had the absolute worst experience we could have had with a bank from start to finish. From the very beginning we were misinformed about the process and how much money we were expected to put up front with the appraisal, water test and my name change on the deed. Our case was first handled my Mason who seemed to have very little knowledge on anything he was handling and communication was spoty and/or non-existent. He was constantly asking for the same documents we sent over and over again and the checklist of items seemed to be a never ending one!! By the time we were transferred to Jacqueline we were completely done and frustrated but we were so far into the process we decided to try and finish everything up.. we were now 3 months PLUS+++ into this absolutely unprofessional process and now we get transferred to Jacqueline who was extremely rude on the phone with my husband and I every time we spoke with her. SHE NEEDS TO BE REMOVED FROM CUSTOMER SERVICE!!!! I had completely had it with her and your company after a complete disaster of a closing. I asked her to call me after she told me two days prior that she was looking into our closing to find out what happened. She calls me with the same NASTY ATTITUDE as the previous phone calls making it sound like I WAS THE PROBLEM like I had control of what was happening. The only reason my husband and I completed the process was because we had already sunk upwards to $900 into this refinance. We are warning as many people as possible via social media and news companies to stay away from your business. WORST EXPERIENCE EVER. FIRE JACQUELINE. She needs a job that doesn't deal with people.

 
 

Kevin P. - NH

I truly enjoyed the experience of working with John Maus. Not only would I consider him a trusted advisor, we developed a great relationship that would have me coming back again for my future mortgage needs.

 
 

Rosemary G. - KY

Jared Neff - professional and helpful. Persevered to complete the process even though it was lengthy and at times confusing.

 
 

Deborah A. - KS

Jared was wonderful to work with through the refinance process of my home. He was kind, patient, and always prompt in returning calls, texts, emails, etc. Enjoyed working with him.

 
 

Cheyenne L. - NC

John Scheuermann. He was very helpful!! John Kept me informed during the whole process. Also, he was very nice and easy going, which made the process an easy one! Everything was wonderful just the way it was done! Super easy!!

 
 

David J. - OH

Jacob Unger was excellent from start to finish.

 
 

Heath B. - GA

We worked with Joe Versiackas and were completely satisfied with the refinance process through Reliance First Capital. We appreciated his assistance throughout the entire process from start to close. His knowledge and expertise made it easy for us and gave us a sense of ease that everything was taken care of during the process. Thank you again for your help and I highly recommend Joe and Reliance First Capital.

 
 

N.Z. - MD

Great experience. Kyle is proactive and looks out for his client's best interest. His creativity and communication style are favorable. My purchase had unique demands, we talked it through, and he got it done like a pro.

 
 

Normale D. - MD

Kyle Deutschmann was extremely patient with my many questions. Treated me like I was someone he knew personally rather than just a mortgage finance account number. Responded to my needs for attention quickly. Explained the details in a way I could understand.

 
 

Michael B. - OH

Second time I have used Kelly she did a fantastic job and I highly recommend her. She is very easy to work with and answered all my questions and concerns quickly.

 
 

South M. - PA

Kayla was very professional and friendly I loved it And I referred Kayla to my nephew and agreed and he just settled his refinance Thank you Kayla Vicini.

 
 

David G. - NH

This was our Second time financing with Ken Watson and Reliance First Capital. We found both experiences to be excellent. Ken is a professional in every way, and we plan to recommend anyone we know looking for a home loan.

 
 

Donald S. - OH

Everything we asked was explained where we could understand. Lisa Fiorellie went through the whole process and found the best program for us.

 
 

Gerald H. - TN

LaShonda Holt was great.

 
 

Charles M. - TN

It was good to work with LaShonda.

 
 

Oscar N. - SC

LaShonda Holt was our first contact and it was like we new her. She was great and represented Reliance so professional, we hated that the process has come to an end working with LaShonda. Also Tammy Stevens and Carol Cody was so nice and understanding.

 
 

Stephen S. - DE

LaShonda Holt was exceptional. She was very personable and contacted us whenever we had questions. She is an excellent representative of your company and should be commended.

 
 

Barbara A. - NY

I worked with Lance Kirshner, my Loan Advisor, on my loan. He was exceptionally professional and helpful to me in achieving my loan. I received everything that I was told I am entitled to get. He is an excellent Loan Advisor. I will recommend him to my family and friends. Thank you Lance. Well done.

 
 

Maurice H. - NY

Great company very professional. My Mortgage Analyst Lance Kirshner, he’s the Best. Makes you feel very relaxed comfortable and his word is his bond whatever he tells you can expect to happen nothing is hidden no surprises I would do business with him again. He made the process very easy for me. Great guy. Thank you Lance.

 
 

Jo Anne H. - AL

Good morning, I would like to thank everyone at Reliance for the job they did. It was easy and smooth once we got started. The main person I would like to say something about is Leslie Nicolas. She took great care of me and the process. Kept me up to date and informed. In some ways went even over and beyond. She made me feel like a friend or family member not just another person. I had people calling me from quicken loans not wanting to loose me, but I wanted to stay with Reliance because of how I was being treated with the company. I was on the phone trying to get someone on the phone with quicken when I received a call from Leslie. From the beginning she won me over. I think she has a great future in front of her. Keep her bringing those loans in and Reliance will have a great future as well.

 
 

Amy B. - PA

Alicia was there every step of the way and always answered any questions I had. It definitely felt like a made a friend during the process.

 
 

Charles S. - OH

Alicia Calabrace went above and beyond to get this refi done. Upon running into a few stumbling blocks she said she wasn't giving up and stood true to her word. There isn't anyone else I would want to handle any future needs. She stands tall in the industry, and I was fortunate to have found her.

 
 

Connie H. - PA

Alicia in my opinion went above and beyond. She made me feel like she cared about you. And loved her job.

 
 

Sarah R. - PA

Alicia was amazing. She made the whole process painless. She was very helpful and easily accessible. She explained everything to us very thoroughly and put the stress of buying a home at ease. I can't say enough good things about her.

 
 

L. M. - OH

Austin was very professional, very nice to work with, he got us a very good interest rate which was unexpected, we was very pleased, very nice person to work with, we highly recommended.

 
 

Curtis W. - AL

Audrey and Alexandra were very professional and very helpful in my loan process, they kept me informed on everything that was going on with my loan. I think your loan process is great.

 
 

Lisa Y. - NY

Andrew was amazing. Excellent service, thank you!

 
 

James H. - PA

Bridget was very professional and always on top of things .She made the entire process great.

 
 

William Y. - TN

Brian was in contact with us regularly and addressed our concerns and answered our questions.

 
 

Dana H. - CT

My loan was complicated, but overall it was a great experience! Brian Bushi was absolutely fantastic!

 
 

Stacey W. - PA

Brian held my hand through the whole process, answered my calls and emails timely. This was my second mortgage via Brian, you guys have an awesome person working on your team.

 
 

Jennifer G. - NC

Breanna was very informative about the process. Was available to answer all my questions and concerns.

 
 

Dale H. - OH

Bradley Goldman is very professional on his job, his patience and caring. At first I was hesitant to deal business over the phone, but he made it possible. I would like to meet him in person someday. Thank you so much.

 
 

Robert E. - PA

Went searching online to refinance. Reliance First capital was an option. Couldn't say enough good things about them. Throughout the entire process they were responsive, kind and professional. Kept it stress free. Brent Guthrey was so helpful and put in the level of detail to make process easy.

 
 

Dennis W. - MA

Brent Guthrey of Reliance Capital was VERY helpful, and despite the roadblocks due to COVID, we were still able to get our loan finalized in a timely fashion. I would recommend him to anyone interested in refinancing their mortgage loan...

 
 

Cheryl S. - RI

Awesome process.

 
 

Matthew N. - IN

Brent Guthrey was extremely helpful, got back with us immediately, was prepared and kept us informed the entire way. This was our first experience with a refinance and Brent made it quick and painless! We were very pleased with the entire process! We will be sure to recommend Reliance First Capital if any of our friends decide to refinance in the future.

 
 

Laura D. - PA

Brandon Maximovich guided me through the process, explaining what to expect for each step. He was very knowledgeable and answered all of my questions.

 
 

Jessica K. - NY

Fantastic experience. Brandon was the best! I was quite discouraged after a few others had said no. But Brandon stuck with us and got us through to the end! There was no question left unanswered. He even followed up after the papers were signed! He truly made you feel like a friend and not just another contract!

 
 

Joseph F. - NY

Brandon went well beyond our expectations. Was honest and realistic, so much so that we referred him to a friend who is also pleased to work with him.

 
 

Judith F. - NY

It was a pleasure working with Brandon. The process was much less cumbersome than my previous efforts to finance or refinance. We also recommended him to a friend who is now working with him and I’m sure that she will be as happy to work with him as we have been.

 
 

Robin G. - OH

Bridget was an excellent professional. She responded quickly to emails, kept us updated on the process and what the next steps were. She stayed on top of everything involved in our loan process. She got us a great rate. I highly recommend Bridget as a loan officer.

 
 

Robert K. - OH

Bridget McCreight was truly wonderful during this entire process. She was unbelievably helpful and very professional and prompt throughout my entire refinance.

 
 

Robert K. - OH

Amazing service and a wonderful experience! Bridget was the greatest and did an excellent job in helping me refinance my home. She was professional, prompt, courteous and friendly as ever throughout the entire process. Everything went unbelievably smooth and fast and all the while, Bridget kept me informed and updated on every step. I highly recommend Bridget if you are in need of an awesome loan officer.

 
 

Robert K. - OH

Bridget was the greatest and did an excellent job in helping me refinance my home. She was professional, prompt, courteous and friendly as ever throughout the entire process. Everything went unbelievably smooth and fast and all the while, Bridget kept me informed and updated on every step. I highly recommend Bridget if you are in need of an awesome loan officer.

 
 

Donald D. - PA

Bridget was excellent, however, I believe the Points charged should have been explained upfront and not at the end of the initial signing. Also, I would have liked to know at the Final Closing (which was done by the notary) that I would be receiving the checks to pay everything. Other than that, I found Bridget was a PLEASURE to work with, as I'm not the easiest person to deal with over the phone. Thank you.

 
 

Joan C. - NY

Bridget Prenatt was excedingly helpful I gave my sister her name and she is working to refinance with you at this time.

 
 

Joan C. - NY

Bridget was exceedingly helpful I gave my sister Teresa Brayton her name and she is working to refinance with you at this time.

 
 

David B. - MA

The entire process was simple. My questions were answered and I was helped every step of the way. The process was quicker than I thought. I feel they did a wonderful job. Thank you.

 
 

Marianne B. - NY

Brian Siger Patient, easy to talk to, non judgemental. We had issues with getting the loan at different times for different reasons and I believe he did everything he could to make this successful. I know how busy he was with the mortgages going on at this time, but he was really great and kind to work with.

 
 

Oscar D. - NY

Brian is a very valuable asset to your company.

 
 

Clark M. - NH

I just wanted to take a moment and let you know that I really appreciated Brian’s knowledge and professionalism throughout our mortgage process. I have never before worked with a loan officer who was as knowledgeable, competent and supportive of our needs as Brian. I will certainly be recommending Brian, and RFC to my family and friends.

 
 

Christine D. - NY

Brian was great to work with and always maintained a positive attitude to helping us refinance our home. It would be hard to improve on my experience.

 
 

Jatthew J. - MD

I'm so happy to have had Brian Stetz to help me with the process. He really kept me informed every step of the way. He explained things to me in a way that I could understand. I really appreciate everything he did for me. It made the load process so easy for me. Thank you Mr. Stetz for your patience with me. Because there were times that I didn't understand something but he was able to break it down so that I could get a feel of what was being done.

 
 

Tassi H. - PA

Brian kept me focused, calm and assured through the whole process. Everyone that I worked with at Reliance First Capital were very professional and extremely helpful. I currently don’t know anyone, but if I come across anyone who does, I will certainly refer them to Reliance First Capital for a no-nonsense, honest, and trustworthy company.

 
 

Randy H. - PA

Brian provided exceptional service through the entire process. The whole process went quite smoothly.

 
 

Tassi H. - PA

Pleasantly pleased with our refinance through Reliance First Capital, Brian Stetz was a superb Mortgage Analyst. It was stress-free, and quick. We began our refinancing on our house in central PA in the beginning of Dec. 2020 and was closed by Jan. 25th 2021. We are so thankful for such a wonderful experience and highly recommend Brian, as the go to person, to get things done. He walks you through the entire process and keeps you up to date weekly, even if there is no new news. I cannot express enough about how we feel, except for absolute appreciation. Thanks again, Brian Stetz and team.

 
 

James S. - TN

I recently did a cash out refinance loan with Reliance First Capital. My loan officer, Carol Ann Austin did a tremendous job. She was very thorough in guiding me through each step of the process making sure I understood what was going on. You could basically say she held my hand from beginning to end. I was able to get a great loan at a great rate and the cash out portion allowed me to payoff basically everything I owed leaving me with just a mortgage payment. I highly recommend her services!

 
 

Cecilia D. - OH

Carol helped me a lot to proceed with the loan, explaining that the demands from the underwriters are government requirements and they are just doing their job. I just want to say thank you to Reliance First Capital for helping me in my financial needs. No one I can think of right now, but will keep Reliance First Capital in mind should any one I know need financial assistance.

 
 

Gerard S. - NJ

Courtney was very responsive, knowledgeable and concise. She made the process very simple and even helped maximize my financial benefit. I am very pleased with the outcome!!!

 
 

Saengdeuan D. - SC

It was a great experience. Courtney goes above and beyond to make sure everything goes smoothly. She is very patient and professional throughout the whole process. Definitely will recommend her to all my family and friends.

 
 

Alan M. - NC

Christine works with you and knows what she is doing. The best!

 
 

Peggie M. - NC

Christine is an excellent woman that works to get the terms you want, answer question, she is calm and understanding, never pushy. I would recommend her as a Mortgage Analyst.

 
 

Kathleen R. - NJ

Chrisanna and Sadia were great! You are lucky to have such fine employees who go the extra step to make sure their customers are happy.

 
 

Patricia B. - MA

Chrisanna was so professional, but also very pleasant and personable. I appreciated that she just didn't want to sell me something.

 
 

Wayne Y. - PA

Very knowledgeable and friendly. Always on top of everything.

 
 

Larry H. - SC

I don't think there is any way the process could have gone more smoothly. Caleb is so personable and on top of things. He is a pleasure to work with.

 
 

Cynthia L. - NC

Chris was personable and professional. He provided us many options and listened carefully to our financial goals and purpose for our refinance. He was available by text, email, and phone which made it very easy to connect with him if we had any questions. We had a few interactions with Amanda and Roberta which were also positive, responsive, and professional.

 
 

Bonnie F. - MD

Courtney was very polite and answered all my questions or got the answer for me quickly.

 
 

Tammy M. - OH

Cassandra in Cleveland helped us with our home refinance and offered an option no one else thought of. She really made our situation better and we know she actually cared.

 
 

William T. - OH

Dylan Bonezzi was of inestimable help with recurring our loan. He was very professional in all aspects of the loan process. I could not be happier with the service my wife and I received. I will recommend Dylan and your company to all my friends.

 
 

James V. - NC

Dawn Doros - absolutely professional in every way, Amanda Mowbray - stayed informed. As a manager Ed Bailey - provided superb assistance during closing.

 
 

Donna C. - VA

Derrick called constantly to keep me informed and updated as to the process my loan was taking. Reached out to all parties involved to keep the process smooth. Went over all documents clearly and precisely.

 
 

Joyce C. - AR

David Michael Scott handled all of my questions and inquiries very efficiently. He was very good at following up whenever there were unresolved issues. He was always courteous. Keep up the good work!

 
 

Sylvia D. - MD

I would definitely recommend Reliance First Capital to my family.

 
 

Kenneth W. - FL

Donna let me know when I needed to get things to them and daily updates.

 
 

Jackie K. - FL

The entire process was a very good experience with very few problems. Would recommend Donna to my friends and family.

 
 

Colleen J. - NY

I was unsure if I was going to make the right decision when applying for a mortgage refinance but after speaking with Donna knew I was on the right track. Her conversation was always on point and pleasant and when what I call "age frustration" began to creep in she coached me through this with the ease of the seasoned loan officer that she is. I have already recommended both her and the loan company to friends of mine. Overall the 5 star rating doesn't come close to my loan experience with Donna, should be at least a 10!!

 
 

Linda M. - NY

Great Experience! Donna Fabre-Titone from Reliance First Capital was the first to call when we decided to refinance. She was very informative, attentive and available at all times to answer many questions we had. The refinance process was very quick, easy and stress free! Donna was there from beginning to end. We would highly recommend Donna and Reliance First Capital to all family and friends interested in refinancing.

 
 

William O. - CT

Awesome to work with. Donna made every step so easy, went way beyond what I expected her to do, she fixed problems I had with my previous mortgage. I've dealt with other banks before and this process was so much easier.

 
 

Shelly-Ann H. - PA

Daniel was attentive, informative and a pure pleasure to work with. He truly made the whole experience less stressful.

 
 

Berry M. - GA

Damian me informed and up to date during the process with a courteous and professional attitude. Also, thanks To Mark, Bill, Michael and Ashley for their friendly and professional support.

 
 

Sylvia W. - NC

Damien was the most professional agent I've ever worked with. He addressed all my concerns and questions. I probably wouldn't haven't chosen Reliance again if it wasn't for his professional and friendly personality.

 
 

Job M. - MD

Eric was always professional and excellent in the service rendered. Thank you so much. Will recommend all our connections and friends.

 
 

Susan H. - VA

Eric was my mortgage analyst and he provided exceptional service from the first time I spoke with him until my refinance was completed.

 
 

Kathy E. - KS

Elizabeth was very willing to answer our questions no matter how many times we asked them. She did a good job of keeping us informed throughout the entire process.

 
 

Arturo Z. - NC

Elizabeth Kilgo and the rest of the team were extremely professional.

 
 

Lorraine R. - SC

Elizabeth Kilgo is the best!! Elizabeth Kilgo was always attentive and informative every step of the way. Thank you Liz. I referred my daughter and she did a refi as well with Elizabeth.

 
 

Frank A. - NY

Reliance First Capital was extremely helpful and professional from day one. Edward P. Helped me with my mortgage needs and made everything so simple and easy! He went above and beyond making the whole process pleasant and a breeze! I highly recommend this company! Thank you Edward for all your help! You’re an asset to Reliance First Capital!!

 
 

Susan T. - VA

Everything went perfectly! Erica is the best!

 
 

Bernadine K. - MN

Excellent service.

 
 

Yenhoa M. - PA

Keep doing what you guys do.

 
 

Kathleen F. - MA

I had a wonderful experience last year when I decided to re-finance with Reliance First Capital, LLC. My mortgage agent was Ging-Han Jacob Bien. He provided valuable financing options, great service, always in contact with me either by phone or email. Ging-Han was always just a phone call away if I had any questions. The process was smooth, quick, all done online. I've re-financed twice before and Reliance was my best experience. I highly recommend Reliance First Capital, LLC.

 
 

Barbara L. - OH

Han contacted me about a refi, we talked for a long time he explained everything to me step by step. After I agreed to start the process he was with me all the way, he called me every day or two and let me know what was going on and what stage my refi was in. He did this for all the time it took to get everything done. He was very nice and helpful. He stayed with me while getting all the papers I needed to seed to them and walked me through getting them sent to them. I am very pleased with everyone I talked to with this company.

 
 

Frederick R. - TN

Fortunately, I chose Reliance for my refinance. When most mortgage companies told me it would be 6 to 9 months, Ging Han Bien was able to complete the process in 3. His knowledge and organizational skills was a key part of our smooth mortgage process. I highly recommend Han and Reliance First Capital.. P.S. Han's a very nice person too!

 
 

Keri G. - PA

Ging-Han Jacob was extremely helpful and knowledgeable. He kept in touch with me throughout the whole process and took time to also explain all the information to my mom who had questions. I would recommend him to anyone I know! It was a great experience!

 
 

Ken G. - PA

Fantastic company to work with. They are there with you every step of the way and make the process very easy. I would recommend them to my friends and family.

 
 

Joan W. - PA

Ging-Han Bien was GREAT!!!!!! I would gladly recommend him to anyone I know that was interested in refinancing. Keep up the great work!!!!

 
 

Joan W. - PA

Ging-Han was fabulous in helping us to refinance our mortgage with the same company for the second time with, of course, a better mortgage rate. His knowledge was very good, and he helped us to consolidate two credit card bills with high interest rates to be combined with the refinance, which worked out quite well for us. He was very informative and kept us up to date every step of the way. We would highly recommend Han to help anyone out. He's great!!!!

 
 

Alon C. - NM

Gino Fagnilli was a great teammate to get this done. Patient, informative, answered all our questions. (the only thing NOT right.... he is a Pitt Steeler fan).... lol.

 
 

Alon C. - NM

Gino Fagnilli was a great teammate to get this done. Patient, informative, answered all our questions. (The only thing NOT right.... he is a Pitt Steeler fan).... lol

 
 

Andreas R. - FL

First and Foremost, Professional! Our Broker, Gary Sabshon was very knowledgeable, amicable, reliable and always punctual. I trust that his advice resulted in the best possible outcome in our re-finance situation. Gary and Reliance First Capital closed our loan as promised and on time!

 
 

Kimberly M. - NM

Henry Jameson Myers was very helpful and friendly through this entire process. I greatly appreciate his professionalism and promptness.

 
 

James F. - VA

Jeff Almeida was wonderful to work with. He always did what he said and was very timely. The loan process with Reliance First Capital was fast and easy to understand. I would definitely work with Reliance First Capital and Jeff Almeida again.

 
 

Ty B. - VA

I would like to point out a few positive points about my experience so far. Jeff has been responsive and prompt for every meeting. He walked me through the process to ensure I make the right decision for my family. He is a top notch representative for your company and you should be proud.

 
 

Francis O. - PA

Keep the people you have working for you. Josh is professional and respectful.

 
 

David D. - AZ

I am a Realtor and have the opportunity to work w/many LO's. Joshua is a SUPER STAR! Lynn also gave superb service!

 
 

Richard S. - NY

James was amazing! He went above and beyond to help us get the loan we needed. He was always there to answer any questions we had.

 
 

Trudy S. - VA

Jamie worked with me from beginning to end! There were times I felt it was not gonna work for me, however she and her team kept at it until the end. She walked me through each and every step of the process. I can't thank her enough for all she did to make this loan happened.

 
 

Patricia G. - DE

Service was excellent and exceeded my expectations. Jamie Dilenschneider was my mortgage analyst and rep throughout the process. I have done approximately 10 mortgages or refinances in my life and this was BY FAR the easiest, quickest and most pleasant I have ever experienced. The product was well-based on my needs. Jamie was pleasant, knowledgeable, efficient and attentive to every detail. I am very thankful for all of her attributes as it made the experience very pleasant.

 
 

Bryant D. - TN

Keep doing what you're doing, it was a smooth process for me.

 
 

Jeff M. - TN

Jessica and Michael both worked hard to help make the process as easy as possible.

 
 

Karen P. - SC

I was very pleased with Jessica Gilbert. She was amazing. She helped all the way through the loan process.

 
 

Stephen P. - NC

Everything went well, we love you and can't thank you enough for all that you have done for us in closing this loan. Stay in touch when you can.

 
 

Richard B. - NH

I did my re-fi through Reliance First Capital last summer. I had the pleasure of working with John in their Ohio office. I did my homework. And to the person below who said use ******* *****, good luck wasting your money there...I worked with them for 4 months and got nowhere!! Reliance is one of the top rated companied on ******* ***** ******* *** ****** are not even close to the ratings of Reliance. John was going through a very rough time, losing his father, and he still would call me from the hospital parking lot while working from his vehicle, and he would step outside to call me back even though I told him he didn't have to. That to me is dedication you just don't find anywhere. John truly cared about me, what I needed and wanted (and not like ******* did to me) and even helped me when I had troubles with my computer after hours in the evenings to keep me from getting frustrated. As an older person who isn't great at technology, he has the patience of a Saint and is a great young man. Our processor Jennifer was great, too. She was so nice, and always started every call asking me how I was, not just "I need this or I need that." It's very rare with all the Mortgages I have done over the years. I could not be happier with Reliance and John Maus. I even recommended my son to John for his home he will be buying this spring. Thank you John and Reliance again. P.S. John was even knowledgeable enough to know that I could call my County tax office and get my Taxes for my home cut from $6,800 a year to $3,500 just because my wife passed away and I was a "single-income" household again. He literally allowed me to have food in my house again because of that I am having fewer health issues.

 
 

Miles J. - OH

John handled my loan and was very courteous to my wife and I.

 
 

Pat M. - OH

Pay John Maus more because he's the reason I went with you.

 
 

Susan B. - TN

Joshua always kept me up to date and was very kind and professional. I would definitely work with him again.

 
 

Susan C. - OH

Very pleased!!

 
 

Chip G. - TN

Our entire process was handled professionally and smoothly from the very beginning. Kyle explained in every call or email what our next step was, up to the very end.

 
 

Shahriar M. - NC

Kyle was very professional, informative, and caring. Pleasant experience. Keep up the good work.

 
 

Joy H. - NC

I’m a first time homebuyer and Kyle was wonderful to work with! He’s super knowledgeable and prompt with responses!! Highly recommend!! I will definitely use him again!

 
 

Dale G. - TX

Kristan provided excellent service. How can you improve on Excellence!

 
 

Vickey W. - AR

I was very impressed with the service that I had getting my home refinance with you’ll. ! worked with Kimberly Rutherford and could not ask for a better person to have help me through this transaction. Looking forward to a long relationship with Reliance Frist Capital. Thank you.

 
 

Vickey W. - AR

I would like to thank Kimberly Rutherford of Reliance First Capital for all the great work and smooth process in guiding me through each step. Kimberly is a professional and caring person. I would definitely recommend Reliance First Capital and Kimberly Rutherford for all your new mortgages and refinance needs.

 
 

Randall B. - TN

Kimberly Rutherford. Excellent in every aspect.

 
 

Noah H. - TN

Kelly assisted me and my wife with getting our refinance completed and getting us the best rate possible even when we looked into another company. Kelly took the time to explain that their rate would not be the better for us in the long run whereas all the other company could do was throw numbers at us. We appreciate the time and devotion reliance gave us to get everything together and complete our process.

 
 

Marnita M. - NC

Miles Taylor guided me the whole way! Was very happy dealing with him! Also without Breanna Devlin reaching out initially because I've worked with her before, none of this would have been possible!

 
 

Mildred J. - PA

Your current loan process is very thorough. Everything is well explained to the customer from the very beginning. Paul Bernard is an outstanding Reliance Capital Financial Mortgage Analyst. I have to say that I was blessed to have found him to work with me. I said blessed not lucky because God knows my needs. So He sent me a person who is extremely patient and caring. There is no silly question with Paul. He scores beyond outstanding and excellent in customer services. He is just awesome. Genna was great as well. She does her best to ensure that I am satisfied and happy with my decision. You offered me the best. It has been a pleasure working on lowering my home loan rate with you.

 
 

Michelle L. - VA

Philip Stone creatively created just the right package for us. He thought outside the box and really listened to our needs. He matched a loan with just what would meet those loans. He was patient and thorough. I’m very pleased with his service!

 
 

Chuck T. - TN

Many thanks to Preston John Wood, who led me thru the process of refinancing recently. He answered all questions, updated me, sometimes several times a day as needed. He quickly responded to messages and emails. I would recommend Preston and Reliance gladly!!

 
 

Rita T. - OH

I just closed today, and I couldn't be happier. Preston John Wood worked diligently to make sure that everything came together exactly as I wanted. If you want a hard worker, ask for Preston.

 
 

Justin S. - OH

I just closed my first refinance loan with Reliance First Capital. Rachel Andrew was nothing short of amazing!!! She was there to assist with every step of the process, extremely knowledgeable, and always available to answer any questions! I've closed several real estate loans with other companies, and Reliance First Capital was by far the best experience thanks to Rachel. I highly recommend anyone in the market to check them out!

 
 

Curtis A. - SC

Excellent service, much better than I got from other companies.

 
 

Randall T. - KY

Roman was great help in getting everything done in a timely fashion. With everything that is going on in today’s world I believe the process was done right.

 
 

Donald H. - SC

Regan Rutledge did an incredibly professional job. Very patient in answering all of our questions, keeping us informed, and resolving issues. Well done! Thank you as well to Yara Tolentino for working with Regan to deliver a superior closing experience. You are the best!

 
 

Berta H. - SC

Shelia Dennis. EXCEPTIONAL!!!!!! Very articulate with calm, cool and collected voice!! You won’t go wrong with Reliance First Capital. When I first completed info with LendingTree, Shelia was relentless about contacting me. For this reason, I initially chose Reliance First Capital. She didn't disappoint me anytime thereafter. Reliance First Capital is fortunate to have her!!!

 
 

Janice F. - NM

Sheila Dennis was great.

 
 

Rebecca P. - MN

Steven Diomataris was very helpful. I think we went above and beyond to help me throughout this process.

 
 

Karl D. - NC

Steve Mc Manus - Exceptional customer service. Any questions I had he answered and explained so that I could understand each process. You guys were awesome!!

 
 

Richard O. - IL

Jared worked closely with Thomas Matthew as Matthew was on his first mortgage. Although Jared was not our mortgage analyst, he was always available to assist.

 
 

Kyle F. - GA

Thomas was very helpful throughout the entire refinance process.

 
 

James S. - OH

Tyler was a true professional in evert sense of the word. He was always available to discuss every step of the way. He is very knowledgeable and is a great listener to any concerns I had. He is also a very personable individual who displays a very real interest in his clients.

 
 

Ivan D. - OH

Yana and Marta are very professional, kind, and patient workers. It was amazing to work with them. Thank you very much guys!!!

 
 

Firuza W. - OH

It was a pleasure working with Reliance First Capital. Thank you for all service. As a first time home buyer, I was very nervous about the process. But reliance made the process very easy and fulfilling. Definitely will recommend reliance to my friends and family. Yana and Marta were absolutely helpful and resourceful. All my needs were met on timely manner.

 
 

Barbara K. - NY

Zach was very instrumental in getting my refi loan after [another lender] would not. That's after being a loyal client of theirs for 30 years who never missed a payment. Zach looked at the situation and said I would have no problem. So grateful to say Bye-Bye to [my old lender].

 
 

Katerine E. - VA

Leslie gave exceptional service from beginning to even after the close. I strongly recommend her to anyone who needs to refinance. I paid off my car through my refinance, and even the loan officer that I worked with at Apple Bank wanted Leslie's information because she was about to purchase a home. I was happy to give it to her.

 
 

Mattie M. - NC

Leslie has outstanding people skills and knowledge, she provided outstanding assistance in helping me chose the right plan for my financial goals. I will recommend Leslie to my family, friends, and colleagues. Thank you.

 
 

Phyllis L. - TN

This is my fourth time working with Leslie. Professional and friendly as always. Always answered or promptly returned my phone calls. Patiently answered all my questions and provided several refinancing options.

 
 

Russell R. - NC

Leslie went above and beyond to keep me informed and on track. Leslie also showed empathy when my mother had two strokes.

 
 

Geoffrey P. - MI

I have worked with Lisa, twice on refinancing my home, each time she always goes above and beyond.

 
 

Richard V. - VA

Lisa Podorson: personable, friendly, MASSIVE amounts of communication. Alex McCray: patient, good communication, persistent.

 
 

Joan P. - WY

We are very PLEASED!! An excellent experience, Worked with a very competent loan officer, who made this process fast and easy! She was able to answer all of our questions without delay and always with a smile in her voice!!

 
 

Michael M. - WY

Marissa Longo She returned all of my calls, called back at the time she promised, answered my questions, kept us informed! It was a pleasure doing business with Reliance First Capital.

 
 

Gerard E. - NY

Mary Connolly went beyond my expectations. I have never had such great service in acquiring a mortgage. Ms. Connolly should be used to train others in her mannerism and techniques in dealing with customers. This really has been the best experience I have had in spending closing costs.

 
 

Heidi X. - OH

Mary did a wonderful job.

 
 

Janet H. - VA

Mary Connolly was patient and repeated information until I totally understood every detail. She was friendly and compassionate about helping me. She was only a text or call away when I needed reassurance. She made this loan more comfortable with her supportive conversations. She made all the difference! She was so informative and predicted the timeline perfectly. Can't improve perfection!

 
 

John P. - OH

Mary Connolly was great with all the advice. A wonderful person.

 
 

Lashon J. - MD

My Mortgage Analyst, Mary Connolly, provided me with exceptional service and exceeded ALL of our expectations. She restored my faith in the mortgage industry after a disastrous situation that we had experience with another mortgage company and loan analyst. Any client that gets Mary Connolly as their Mortgage Analyst should consider themselves blessed. She is excellent at her job and she did a GREAT job for us. Thank You again Mary!!! Our experience was Wonderful.

 
 

James L. - VA

Mason Pelkofer made sure he was always available for any questions or concerns we had. He was prompt with conveying information. He is such an efficient and congenial person, we referred our daughter to work with him for refinancing.

 
 

Colton R - MI

Matt was by far the most outstanding businessman I have ever dealt with. The way he broke my offers down was absolutely incredible. I had more than a few different great options on the table already and it seemed like every offer was horrible after I spoke with Matt. He is the greatest of all time without a doubt.

 
 

Darla W. - PA

Matt Gertz was astonishing. He is an expert and walked me through the loan process like it was my first day going to school. He made me feel very safe and secure I loved it!

 
 

David B. - OH

Matt did an excellent job and was always available when I had questions.

 
 

Donald C. - ME

Matt Gertz was great. I had multiple offers and actually started the process already with another bank. Matt showed me offers the other bank didn’t discuss and it was a no brained going with him. After listening to Matt it was clear I was going to be saving thousands more if I went with him instead of my previous offer.

 
 

Gregory H. - AL

Matt Gertz did a great job. There is no way I would have done this without him. He was the only one who communicated with me and let me know what was going on with my loan. Thank you.

 
 

Liza T. - IN

After receiving multiple offers from other banks like quicken, loan depot, as well as my local bank and my credit union I received a call from Matt. He showed me EVERYTHING. I had no idea I qualified for so many different loan programs and almost every offer was better than the other banks offers. Matt is by far the greatest loan officer I have ever spoke to or dealt with. To top it off Ben called me and pushed us through the end. Working with Ben and Matt at the same time was so amazing it should be illegal. Thank you Matt and thank you Ben for helping us get refinanced you saved my home.

 
 

Barbara S. - NY

Matt was so knowledgeable and explained everything. There were no last minute surprises. You could get in touch with him so easily. He has a fantastic personality. He knows how to make people feel comfortable and he educated you about the loan process. What a professional!!!He is a wonderful representative for Reliance. We enjoyed working with him and your company. I would highly recommend Matt and Reliance!

 
 

Crystal O. - PA

Matthew always kept us updated and was always available when I called with a question. He was amazing throughout the whole process from beginning to end.

 
 

Ronald K. - NY

Matt was the upmost professional and guided us every step of the way. There were no surprises and what a nice guy overall. He represented your company very well!!I would highly recommend Matt Cain and your company to friends.

 
 

Amratlal P. - GA

Matthew Wambeek. Efficient, Courteous, Professional Individual. Efficient, Courteous, Professional Service.

 
 

Jack W. - GA

Matthew was very professional and was easy to talk with and answered all my questions promptly. I thoroughly enjoyed working with him. He is a great asset for your company.

 
 

Julia S. - NC

Matthew is very professional, courteous, and friendly. Exceptional person in his field of expertise.

 
 

Alfreda P. - NC

You all did excellent job. Thank you.

 
 

Geoffrey P. - NC

Melissa was very patient and very helpful.

 
 

Moses W. - NC

Melissa did a great job. No recommendations for improvement. Melissa gave detailed loan options, informed of info needed, very timely in her responses.

 
 

Rana M. - SC

Melissa performed superbly throughout the entire process. Give this lady a raise pronto - these are the kind of employees you want to retain. Could not be happier with the process, will come to Reliance with all future Residential Real Estate Financing needs.

 
 

Steven G. - NC

Melissa Soriano was above amazing and always researched any questions we had and gave us honest quick answers!! She's earned a Big Raise HONESTLY your company needs to clone her She's the BEST!!!

 
 

Carlolyn L. - PA

Michael responded promptly to all questions and explained clearly anything I didn't understand. He was an excellent partner through this entire process.

 
 

Carolyn M. - PA

Easy, fast, good experience. I have to give kudos to Mike Attanasio for guiding me through the refi process. He was constantly in touch, very patient and made me feel very confident about the entire process. He was very accommodating and helped make it very easy to refi my home.

 
 

Dale G. - NY

It was a great smooth experience. Loan officer was excellent. Always kept me informed on my loan progress. Always returned my calls and made entire process quick and easy.

 
 

Frances F. - NJ

Mike was outstanding. At every turn of the process, he was there to explain. He was always courteous and extremely friendly. Mike made the loan process easy. I could not have completed the process without him. I highly would recommend the company and Mike to someone else looking to finance through Reliance. I will keep Reliance in my mind as I speak with other friends looking to refinance a loan. You guys are clearly one of the best!!!

 
 

Bruce B. - NC

Michael was great to work with, was very jovial and friendly and made the process go smoothly. Thank you Michael!

 
 

Carol Q - PA

Michael Davis is definitely an asset to your company. He went above my expectations and was extremely helpful and courteous. I would definitely refer him to anyone.

 
 

Audrey R. - MI

Mike worked with me from beginning to end, and Jackie stepped in when we had some additional opportunities. Keep doing what you are doing. I used your firm before and I will never leave you again!

 
 

Raymond R. - MI

Your service was outstanding. This is my 2nd time working with Mike and Jackie's assistance with needed paper work was outstanding. Outstanding Company. Thank you!

 
 

David G. - NC

I made contact with Reliance via email on the evening of Sept. 21. On the morning of Sept. 22 I received a phone call form Miles Commodore in reference to my request. Miles was able to give me all of the details and answer all of my questions within a 15-20 minute phone call. Of course I had to be proactive and provide the team all of my documents in a timely manner to have the loan close as fast as it did. In the end, because of this refinance, I will save about $250 a month and reduced my loan from 15 years to 10 years. I would STRONGLY recommend Reliance First Capital.

 
 

David G. - NC

I made contact with Reliance via email on the evening of Sept. 21. On the morning of Sept. 22 I received a phone call from Miles Commodore in reference to my request. Miles was able to give me all of the details and answer all of my questions within a 15-20 minute phone call. From there, it took a couple of emails and the assistance of Michael Schaut for me to close on my refinance loan on Oct. 22. Of course I had to be proactive and provide the team all of my documents in a timely manner to have the loan close as fast as it did. In the end, because of this refinance, I will save about $250 a month and reduced my loan from 15 years to 10 years. I would STRONGLY recommend Reliance First Capital.

 
 

Lynne S. - NC

Miles handled everything from start to finish.

 
 

Rafael M. - MD

Miles is a rock star! He was able to manage this process and close in approximately 18 days!

 
 

Michael K. - TN

Keep providing a great service to homeowners.

 
 

Michael W. - VA

This was the easiest, stress free refinance I’ve ever done. Najeeb, where do I begin with his activities... he was responsive, courteous, on point with EVERYTHING he said. This was honestly a very easy life event for me and my family and that was down to Najeeb 100%. He is just that good. Please ensure Najeeb is handsomely rewarded for his services. Seriously, he was absolutely awesome! Please do the right thing and take care of him!

 
 

Santa S. - PA

The process was easy because they were very detailed about what they needed from us and patient too.

 
 

Thomas A. - TN

Many thanks to Natasia Washington for the astounding work she has done getting my dad home refinanced, she and her team put in a lot of hours making sure my dad get the best rate on the market 😊 this was a great experience working with her. Please stay humble and may God bless her abundantly.

 
 

Thomas A. - TN

I've used Reliance First Capital two years ago to refinance my home and the experience was great, I decided to give them a second chance to refinance my dad home and the experience was more that great. The service felt personal and professional, I would recommend everyone to use Reliance First Capital to manage the refinancing of their home.

 
 

William C. - PA

It was an excellent experience! I was given the necessary directions and support to get my loan approved. I had had some frustration experiences with other lenders before this.

 
 

Dorothy D. - VA

I enjoyed working with Ndae because she has helped me in the past and she made sure that I get what I needed as far as the loan and paperwork. I thank your very much for helping me with this loan.

 
 

Joyce C. - NH

Ndae went above and beyond to make this work out for me and my situation, without me asking for the recommendations she offered me and made my refi work for my needs. She was exceptional and professional. I truly appreciate all she has done to make this work.

 
 

Arthur B. - NC

It was great all around. Oula was wonderful to work with and always fun.

 
 

Homer R. - TX

Oula is the best!

 
 

Mary S. - TX

Oula always strives to give excellent customer service.

 
 

Melinda D. - AL

Oula a lot time talking with us and explaining the information. Took the time to get to know us and understand why we were trying to accomplish.

 
 

Wallace O. - NC

Suzanne kept us informed all the way through and answered all our questions.

 
 

James S. - PA

Paul was excellent with his communication and thorough with all his work

 
 

Hobart W. - OH

Philip provided the best, most informed experience and made sure I got the lowest interest rate.

 
 

Robert B. - NY

Everything went extremely well!!!

 
 

Edward V. - PA

Rebecca was very easy to work with she answered all my question and kept me up to date on the process. This was the fastest refinance I had ever experienced everything went smooth.

 
 

Elizabeth D. - RI

Exceptional Service from Rebecca. Excellent and courteous service from all.

 
 

Regina H. - RI

Miss Rebecca was very knowledgeable and professional assisting me with the refinancing of my home. It was easy and very efficient to find what plan was best for me and my situation.

 
 

Celeste F. - NC

The process was fluidly perfect.

 
 

Kimberlee R. - NC

Raegan was very helpful and always very respectful and friendly.

 
 

Stacey C. - MD

Through the course of this process I worked with many people, David, Regan, and Amanda. Thank you all for your patience with all of my questions, your commitment and dedication to see this through till the end. I have no suggestions. The entire team communicated with me throughout this process and even after closing the team was willing to answer my questions. Regan Rutledge kept communication and stopped me from making a bad decision by closing with [another lender].

 
 

Thomas D. - PA

Regan did a great job in keeping us well informed on the loan and walking us through the ton of paperwork. Great job.

 
 

Al D. - MA

Looking to refinance, I entered my basic info on a random web page, and was immediately inundated by many different loan reps from multiple companies. I didn't have a recommended person to go to; now you do! Regina Rupnik from Reliance First Capital managed to stick out, because of her polite and professional persistence. That turned out to be an outstanding trait, as our refinance was not the simplest, since we are independent contractors/small business; with a somewhat complicated previous financial history. Regina took us to the finish line, with constant communication and updates, keeping the document "chains moving". ...but that is not even the main reason for this glowing endorsement. I didn't need a loan facilitator as much as I needed a financial consultant. Months before we even officially applied for our loan, Regina spent hours on the phone with me learning about our financial situation; helping me strategize how to best position ourselves for approval. This included credit card buy-down strategies, designed to lower our debt ratio, and improve our credit scores while managing COVID mortgage payments. Regina "invested" in our situation and took a very long view of our needs. This unique approach, coupled with her wonderful personality made this process; which can be like going to a dentist, more like getting a satisfying meal at a friendly local restaurant. If you want fantastic help and advice in navigating a refinance in a confusing financial environment, there is no better person than Regina Rupnik at Reliance First Capital to lead the way. If there is a better rep out there, they must be in heaven...

 
 

Brenda C. - GA

My mortgage analyst was the best. Regina Rupnik she got us a loan when no one would.

 
 

Chelsea R. - OH

I believe Reliance First Capital was exceptional. Michael was impressively quick finalizing and closing when it was finally time. However, Regina was beyond exceptional throughout my entire process. I always knew what was happening and what would occur next. She was in constant communication with myself and my realtor. She was always available to answer my numerous questions about buying my first home and answered them with confidence as well as honesty when she needed to refer to someone else to verify the answers. I felt prepared and confident with her on my side while buying my first home!!

 
 

Monster L. - OH

We refinanced with Relance First Capital several years ago, and our experience was excellent. When we decided to refinance again due to the current ridiculously low interest rates we callers them up a second time and ended up working with Regina Rupnik. It was a fabulous experience. Regina worked to get several years off of our mortgage while lowering our already low interest rate. Thank you for your dedication and persistence to close our loan as quickly and easily as possible. I highly recommend Reliance First Capital and Regina Rupnik.

 
 

Thomas T. - TN

I contacted Regina and I am glad I did. She was very knowledgeable and passionate and very respectful to me. I had a hard case to deal with and she got it done. She never quit and worked very hard until it was done. If you need to refi or purchase a home this is the best person you need to talked to. We love her and thank you again Regina for everything you did for us.

 
 

Angela J. - NC

Rick was a refreshing, a knowledgeable loan expert. He went out of his way to please us and help us throughout the loan process.

 
 

Cynthia S. - NC

Rick was totally transparent and immediately responsive. This was my 2nd time with him!

 
 

Kurt B. - TX

Richard worked hard to make sure that he explored all options for loans and discussed benefits of each option.

 
 

Mildred H. - NC

Richard was an excellent adviser and helped me achieve my goals. I really enjoyed working with him.

 
 

Edward R. - GA

Ritu was very helpful and honest.

 
 

Gina P. - GA

It was a pleasure working together..through, helpful and efficient.

 
 

Sixto G. - NY

I had a good experience with Mrs. Sethi. She was caring and honest individual, very passionate in helping my family. You can see she wants to do the best she can, which is admirable. I can’t thank her enough. Definitely would recommend calling Mrs. Sethi. She will always one phone call away. No harm in trying right.

 
 

Deana G. - NC

I have bought and refinanced many homes. Roman was by far the best representative I have ever worked with. Very willing to work hard to get the best for his customers! He definitely went above and beyond several instances. He could have done the easy thing but instead did the best thing for us. Thank you!!

 
 

Karen W. - NY

Roman was very supportive and helpful throughout the entire process.

 
 

Gregory P. - TN

It was a pleasure working with Rose Nalls, Very personable, professional and readily available to answer any questions. She is an excellent representative for your firm. She is to be commended. Thank again!

 
 

Kimberly Q. - TX

Rose and her team were outstanding. I could not have asked for anyone better. I am incredibly thankful for everything she and her team did for my family and I on this house buying journey!

 
 

Mimi H. - NC

Rose Nalls was exceptional. She returned calls, responded to emotional concerns, was courteous, knowledgeable, professional, informative and concerned.

 
 

Robin B. - NC

Rose went above and beyond to explain the process, due to being my first time refinancing. As long as you have professionals like Rose working with you, your business will forever prosper.

 
 

Charles K. - FL

Ruth Adams is the nicest most patient soul on the planet! She is extremely honest and held our hands throughout the whole process! This was our second refinance through your company and Ruth, we had been approached by numerous others to handle our business and had lower rates but Ruth Adams is the only person we trust to handle our business and to walk us through step by step! She was a Godsend to us! She deserves a raise and a corner office! Again thank y'all and especially Ruth!!!!!

 
 

Daniel D. - LA

Great experience! From start to finish the refinance was easier than one might expect, thanks to the professionalism and tireless effort of Ruth Adams. Thanks!

 
 

David F. - MD

Ruth Adams was exceptional in every way. She delivered on her promises and was patient with me (someone with a demanding work schedule and extremely poor organization of financial documents). She was pleasant and professional in every interaction. I hope to work with her in the future if I ever need or want to do this again.

 
 

Denise B. - NC

Ruth was great.

 
 

Juanita H. - TN

Ruth is the best I have dealt with over the years. She is knowledgeable, patient, courteous, and there with you every step to make the stress of the whole process smooth. If I ever need anyone In this field it will be with RUTH ADAMS At Reliance First Capital. I highly recommend her.

 
 

Kimberly P. - NC

Ruth went above and beyond for us! She was always available when needed or got right back to us. She was able to get us a loan that fit our needs and when tasks needed to get handled, she took care of it right away. Thank You!

 
 

Yamil M. - NC

Ruth answered all our questions, she identified our financial goals, and found ways of reached those goals. Excellent services. We highly recommended her services. Everything was very professional and well done.

 
 

Cheryl R. - CT

Ryan was great! Thoroughly explained all options for refinancing...made the experience much less stressful!

 
 

Christina H. - AL

Continue on. Yall are wonderful to work with, Ryan was especially great to work with during the whole process!!! Ryan was amazing from the initial call he earned my business and was awesome through the whole deal!

 
 

Colleen M. - ME

Ryan Kearney, the best!! We had an excellent experience working with our mortgage analyst. It is the second time we have worked with Ryan Kearney and would recommend him to anyone in need of refinance assistance. I cannot praise Reliance First Capital enough! Thank you so much!

 
 

David M. - MI

Ryan is an asset to your firm. Made me feel like family.

 
 

Douglas M. - MI

Ryan was very professional and knowledgeable with great communication. Process went smoothly and fairly quickly.

 
 

Alfred E. - LA

Samantha and Ranie were absolutely exceptional and helped my husband and I achieve a goal that we did not think we'd ever achieve.

 
 

Loreta D. - SC

I loved working with Samantha!

 
 

Stanley W. - SC

Samantha was a consummate professional that took extremely good care of us from the first phone call and until closing. She was very enthusiastic and positive throughout the entire loan process.

 
 

Timothy R. - KY

Samantha was great to work with she was very detailed in what the process was going to be like. Samantha is the best person I have ever dealt with while doing a loan.

 
 

Robert H. - PA

Scott Carlin consistently went above and beyond my expectations in keeping me informed about the process and my options. He is always reliable, courteous, and a pleasure to work with.

 
 

Anthony F. - NY

Sash and Mark were great and explained everything I needed to know to me.

 
 

Kelly S. - NY

Sash was extremely professional and knowledgeable of the entire process from beginning to end.

 
 

Tiajuana C. - OH

Sash is very responsive, knowledgeable, and great customer service.

 
 

Rachel F. - NJ

Shawn is best in class at what he does. Always took the time to explain financial concepts in layman's terms for me, and made sure to explain every step along the way, in a way that I could understand.

 
 

Tara D. - NY

Shawn was committed to completing a long loan process and followed through even though it seemed to have many obstacles.

 
 

Tammy S. - NC

Sheranda Smith -- excellent customer service, friendly and approachable.

 
 

Veronica G. - NC

Sheranda would answer my calls or text no matter the time of day. Very satisfied. In the future I will not hesitate to recommend Reliance First Capital. This is my second time that Reliance First Capital has met my needs.

 
 

Donna M. - NC

Sonney was excellent.

 
 

Robert R. - SC

Very professional all around.

 
 

Patricia J. - MD

From the beginning, Amy, Steve, and the others were on point in helping me. Thanks again.

 
 

Carolyn P. - NC

Taylor guided me through the process and was always polite and courteous. I would recommend him to family and friends. Taylor put my mind at ease during the process. He is an asset to your company.

 
 

Darryl G. - LA

Very please how informed I was with every step of the process.

 
 

Juliana B. - NC

Taylor Curry is an EXCEPTIONAL analyst, and very respectful young man. He went above and beyond. Taylor's knowledge, caring for each customers personal situation and finding solutions to help those families is compensated very well! What a asset and team player you have in your presence!

 
 

Gloria M. - TX

Ted Ferrell was our Mortgage Analyst. We worked with him before and was pleased with how knowledgeable he was. He provided great customer service. Therefore, it was only natural for me to look him up when we were ready to refinance. He was very attentive to our needs and got the best option for us. He was very patient and was clear and precise when he requested information. HE IS EXCEPTIONAL!!!

 
 

Robin T. - NC

I wanted to take a moment and recognize the wonderful interaction I had with your Senior Mortgage Analysts, Teddy Wayne Ferrell. Even though we did not end up going with Reliance, I appreciate the time that Mr. Ferrell spent with me, offering advice and making sure I understood my different options as well as cost comparisons. He has the true heart of someone passionate about his product as well as taking the time to teach his customers. I applaud him.

 
 

Joseph M. - VA

Thama was always there to answer my questions. She gave us all options and was very friendly and professional. We couldn't have asked for a kinder, understanding experience. She is such a compassionate person and understood our needs. She took time to actually know us. It meant a lot. Thank you Thama!

 
 

Julia H. - PA

Thomas was the VERY BEST loan officer I have EVER worked with, above and beyond. I will gladly be referring him, and gladly return to Reliance in the future, based on our interactions. Whatever he makes he deserves a raise and another. I couldn't be more happy with everything.

 
 

Leonard J. - WA

Thomas kept me well informed and worked diligently around my night work schedule.

 
 

Ronald E. - WA

Chase was great and compassionate when I got a little grumpy.

 
 

Cheri G. - NC

Tom is passionate about what he does, excellent follow up, always professional, great attitude and knowledgeable, knows the industry well.

 
 

Evelyn S. - VA

Thomas was excellent to work with, always professional and ensure that my needs were met.

 
 

Bryanne C. - NC

Toi was excellent and very responsive. I would recommend her to a friend.

 
 

Linda C. - NC

Toi has assisted me with my real estate endeavors for the last 17+ yrs, she will be with me for life!

 
 

Anthony B - AL

Travis was very professional and knowledgeable; you would be wise to help him advance in his career!

 
 

Keith S. - NC

Travis did a great job. He let me know what I could get and proposed different options to meet my needs.

 
 

Bobbie B. - OH

We was looking to refinance our home and was contacted by "Reliance First Capital, LLC. A "Loan Originator" name Tyler Maglione was definitely our Angel in disguise. He was there every step of the way, day by day, hour by hour. His patience was like none other. There was not one question that we asked him that he could not answer. So in all aspects he was a very caring person who looked at not only what our needs was but also how to take the right measures to successfully bring our interest down drastically. We would 1000% recommend him to anyone that is in need of this service.

 
 

Eileen M. - CT

Tyler Mangione was wonderful... He was so helpful and knowledgeable! Tyler made the entire process a joy! Everything was so smooth! Thank you!

 
 

Jessica B. - CT

Tyler Maglione worked with my family for a long time. His patience with working through my fear in doing a refinance will never be forgotten. Thanks for explaining the loan step by step for me and not giving up on me. Your follow through with my concerns and questions made the process less scary. The process was a journey well worth taking. Thank you for saving us Tyler!

 
 

Nicole F. - FL

Was shopping around for a refi and all the calls coming in just didn't feel right until Tyler Maglione called and he was so personable and understanding of our needs with the refi. Lowered our rate, kept us on track with the months left, and got us out of a PMI which was the biggest reason for the refi. Start to finish ( just about 6 weeks) he was great! We even talked of baseball (refi'd during the Playoffs/World Series) and was understanding of our time and made things go smooth. Checked in on us to make sure everything was going well throughout the whole thing. He was even able to get us a little money back in the closing. I highly recommend Reliance First Capital. We have already sent people his way. I will definitely will be coming back for future mortgages. Thank you so much Tyler is was a pleasure working with you.

 
 

Olivia R. - CT

My experience with Reliance Capital Cleveland was fantastic. Feeling extremely worried about my financial. picture it was very dismal .My present mortgage was very high and complicated with a local bank, plus a divorce making it worse. I had got in touch with other financial institutions they said NO way too complicated. I worked 2 jobs to pay the very high mortgage payment with nothing included, I was afraid I was going to loose my home.. Then god heard my prayers, a miracle happened. My phone rang, a very pleasant young man introduced his self, Tylor Thomas Maglione from Reliance First Capital , , My guardian angel. I told him my situation is too complicated, he said let me try. From that point on he spent many, many hours with me, helping me with an excellent plan, we had a few bumps in the road but Tyler was very persistent, calming me down when I thought it was hopeless, explained in detail steps going forward. I now have a mortgage I can handle, money to buy a car. Work only 1 job and I can sleep at night. I would recommend Tyler Thomas at Reliance First Capital Cleave 2000%,anyonewould be lucky to have him work with you to refinance or finance. Excellent Finance company and amazing staff.

 
 

Olivia T. - CT

Tyler explained things to me clearly, and constantly reassured me.

 
 

Robert K. - CT

We have nothing but the highest praise for Tyler Maglione as one of the best mortgage analysts we've ever had any experience with. Tyler is an accomplished and professional, detailed orientated analyst who was very patient with us as well as perceptive to our needs. My wife and I were looking for a good mortgage analyst and had the usual worries when looking through the copious quantity available. Tyler's great insight and knowledge of the marketplace was instrumental in putting our minds to rest. Our mortgage search began with Tyler back in the beginning of the year. Unfortunately the COVID-19 crises hit and most mortgage companies processing came to a halt. Tyler stayed in touch with us the entire time giving us updates and helpful hints until processing resumed. Our loan has now funded. We are extremely happy that we communicated and committed with Tyler as he did with us. That is why we highly recommend Tyler Maglione.

 
 

Robert K. - CT

To whom it may concern. We have nothing but the highest praise for Tyler Maglione as one of the best mortgage analysts we've ever had any experience with. Tyler is an accomplished and professional, detailed orientated analyst who was very patient with us as well as perceptive to our needs. My wife and I were looking for a good mortgage analyst and had the usual worries when looking through the copious quantity available. Tyler's great insight and knowledge of the marketplace was instrumental in putting our minds to rest. Our mortgage search began with Tyler back in the beginning of the year. Unfortunately the COVID-19 crises hit and most mortgage companies processing came to a halt. Tyler stayed in touch with us the entire time giving us updates and helpful hints until processing resumed. Our loan has now funded. We are extremely happy that we communicated and committed with Tyler as he did with us. That is why we highly recommend Tyler Maglione.

 
 

Connie B. - VA

was hesitant about doing a refinance in fear of the "hassle." The process of relatively easy and Vaughan West walked me through the process step by step. He was truly WONDERFUL to work with. Had I known the process was going to be this painless, I would have done it a long time ago! I recommend Reliance and Vaughan West to anyone thinking of doing a refinance.

 
 

Jon P. - RI

I got a call from them after putting my information into lending tree. I was skeptical when they called along with 30 other lenders. Vaugh told me that he might be able to offer me a good deal if I wanted to talk about it, but told me ... no pressure... if you found another lender that's ok... I immediately decided to hear him out. He was NOT a salesman and that earned my respect. Turns out, after talking with 6 lenders this was a clear choice. They took me through the process seamlessly. Took me down from 4.6% on my 30 year to 2.3% on my 30 year, fixed. Their online system was easy to work with and communication was great. A notary met me on time to go over my paperwork we closed the deal. I do my homework on everything I do. I PROMISE you, you will be happy with this company.

 
 

Michael V. - PA

Vaughan is very knowledgeable and very helpful in tailoring my loan to my needs. Lindsay is very knowledgeable and helped me to get all the needed documentation together.

 
 

Daniel D. - OH

Vince was great.

 
 

Renette A. - NY

Keep up the good work.

 
 

Stephen S. - TN

Process went great and had no issues.

 
 

Jeffrey G. - TX

Best experience I ever had. Bill was extremely patient, knowledgeable and kind. There were several instances where I had follow up questions and he navigates the process with ease.

 
 

Mytra C. - TX

The process was smooth. Mr. Collins was there to answer questions and follow up on my behalf.

 
 

Rochelle L. - NC

When the process first started we had some issues with the online paper process. William spent almost two hours making sure we understood how to navigate thru and answered what ever questions we had along the way. I will definitely recommend him and Reliance First Capital to anyone in need of this service.

 
 

Tina C. - PA

Bill Collins followed up on any questions I had in a timely manner... very good customer service.

 
 

Edward K. - GA

Bill was excellent throughout the process. Always reachable, explained the process clearly, knowledgeable, courteous etc. Would surely recommend him.

 
 

Andar J. - IN

I'm very please with the way my loan process was handled by York! Service was outstanding and the customer service from him was excellent. York's service was phenomenal. He was knowledgeable, courteous and friendly. He made me feel very comfortable throughout the entire process and kept me informed through the entire process! This was the fastest and smoothest refinancing process I have ever experienced! He did everything he could to lessen my stress and make me feel comfortable! At this time I am not aware of anyone who needs the service but if I find someone in need of assistance I will definitely recommend York!

 
 

Arle M. - CA

York Moore the best. I strongly recommend Reliance First Capital.

 
 

James M. - FL

York Moore put a plan together for me and explained everything at every step. He was very helpful and available whenever I had a question or concern. You'll have a very valued employee.

 
 

Olga R. - FL

I would like to take the tine to thanks York for always be there for me during the entire process making my application to be one off the greater experience's during this process.

 
 

Richard G. - IN

York was on top of everything. He kept us informed and treated us like family. I highly recommend York. He is very professional.

 
 

Dabra W. - OH

Zachary is one in a million, changed my life for the better!!!

 
 

Marla S. - PA

Zack Vaugh...Was reachable through out process.. Respected my feedback...Represented himself with strong confidence..

 
 

Valery A. - CO

LaShonda was awesome! She explained everything and supported me every step of the way!

 
 

Joann M. - TN

La Shonda Holt is the best. Nothing but perfection and kindness. She goes beyond "exceptional".

 
 

Chelsea W. - OR

Leslie was excellent to work with. She was friendly, professional, and always kept us informed. The PowerPoint presentation at the beginning of the process really helped us visualize what our best option was.

 
 

Jeremy B. - NC

Thank you so much for your help throughout the refi process Leslie! We had a great experience!

 
 

Lisa L. - VA

This entire experience was a pleasure. No drama.

 
 

Nancy M. - MI

Mason Pelkofer was great to work with and always made me feel that I was most important. He was responsive and patient even when things did not go smoothly ie; my computer working slowly. I would recommend him to anyone.

 
 

Theresa W. - AL

Matt was exceptional and worked hard at keeping me informed.

 
 

Larry R. - AL

Matt Gertz did an outstanding job. Matt communicated with me continuously and I was always well informed throughout the entire process. He was always courteous and very professional.

 
 

Christopher H. - KY

Great transparent experience very informative.

 
 

JoAnn H. - KY

Matthew is a great listener very professional and has a strong sense of exceeding the needs of his clients he was a pleasure to work with he made are process very easy. His communication skills are Amazing. Great follow through.

 
 

Lawson A. - DE

Matthew did a great job with helping me thur this entire process. Answered all my questions and returns my call within 24hrs.

 
 

Frank C. - NY

Both Michael and Nick were extremely efficient and professional throughout this entire process!! Clone these Gentlemen!! During this National Crisis, this entire process could have been a living nightmare!! Both Mike and Nick prevented that from occurring. I am so pleased to have worked with two outstanding professionals!!

 
 

Cathy W. - MD

Working with the team at Reliance First Capital was a pleasure. Mike O'Brien, Benjamin Cesaro, and Jacqueline Massacci were very accommodating. They answered all of our questions and were very helpful. They were able to get a great rate, combine our 2 mortgages, pay off some bills and get us a much lower payment than we even anticipated. I would recommend them to any of our friends.

 
 

John N. - NC

Miles Commodore provided exceptional and friendly service.

 
 

Winona D. - NC

The entire team was amazing, Miles Commodore made me feel like I was his only customer! He helped me with my refi in 2017, and I will certainly look him up should I need to refi again! Thank you for superior service!!

 
 

Timothy A. - PA

Morgan kept me in loop and helped me through computer process. Adjusted process due to my dislike of computers

 
 

Damon D. - VA

Ndae focused on my needs and worked hard to help me reach the right situation for my family. Her personality was very outgoing which made it easy to build trust in the loan process.

 
 

Christine O. - WY

Oula Suzanne Horne is the best I have ever worked with. It was a long process due to current demand, but she was a trooper though it all and kept me informed about the progress of the process and everything I needed to know to help it go smoothly.

 
 

Brent T. - NC

It was a pleasure dealing with this company. Very informative and polite.

 
 

Judyth K. - MA

Philip is one of the most supportive and friendliest Mortgage Analysts I have ever dealt with in a fairly long history of buying five homes. His energy and attention to detail made the process very pleasant.

 
 

Pamela C. - AR

Christopher, thank you for walking each step of the way with me...your patience and respectfulness to me I greatly appreciated!!!

 
 

Kristina S. - OH

Preston and Michelle were awesome from start to finish!

 
 

Lowell M. - VA

Rebecca was great throughout the entire process! Patient and helpful and courteous and just great to work with! Can’t say enough!

 
 

Annabelle M. - PA

Rebecca looked at my specific financial goals for refinancing and analyzed the options that best accomplished those goals. She was very personal and professional.

 
 

Deborah R. - TN

Rebekah, Frank, and the entire staff that worked behind the scenes were all great. This was the easiest process I have ever been a part of this company was great. Would recommend this company to anyone.

 
 

Franklin B. - NC

Ryan Sason was exceptional in every aspect of my loan processing. I'll recommend hi and Reliance to my friends for sure.

 
 

Christina L. - GA

Sharon Lucas was great. There were times when I was stressed out with things. Seems like every time we thought we had everything the under writer was asking for they needed something else. Sharon was able to calm all of us down, and explained things again. She was calm and courteous. Very friendly and prompt returning calls. She was really exceptional at her job.

 
 

Jason A. - TN

Reliance First Capital was an amazing experience because it was very easy and smooth process without leaving my home. Everything was clear and precise and the instructions were well in tune with what needed to be accomplished with my goals. Sheila Dennis provided exceptional service that was very professional and custom to fit my financial needs. She was easy to talk to and understood what I was asking. I will be an advocate for Reliance First Capital.

 
 

Bernard D. - NC

Taylor is a wonderful and beautiful person! Your staff is wonderful.

 
 

Ricky A. - GA

Thama was great at her job. Great personality and made the process good.

 
 

Albernon E. - NC

Toi Meade, top notch professionalism. Always answered my questions and made the lending experience smooth and efficient.

 
 

Raymond I. - PA

Vincent provided exceptional service to me and I would recommend him to anyone that I know looking for a mortgage or refinance a mortgage.

 
 

Charles A. - NC

Wade Riley did a great job! The rating about best explains the job that he did during the loan process.

 
 

Candice W. - OH

Yana and Michelle were great to work with. They always got back to me quickly and were willing to answer any questions I had about buying my first home!

 
 

Kytana R. - OH

Yana was wonderful to work with thank you so much.

 
 

Shirley W. - AL

York was very helpful, knowledgeable, courteous, and kind in obtaining the service needed for my situation.

 
 

Marianne D. - NY

Alicia ]is the best. I feel like we were really good friends by the end of the process. Always called back and explained everything.

 
 

Matthew R. - PA

Alicia went above and beyond everything she needed to do to help make our experience tolerable and as void of stress as possible. She exceeded all expectations we had and will absolutely be referring all of our friends and family in the market for financing to her. She was truly phenomenal.

 
 

Rachel S. - PA

It's no secret that the process of getting a mortgage loan can be frustrating, stressful, and change from one day to the next. Alicia was there for me every step of the way, and I honestly couldn’t tell you what her working hours are because she was always there to answer questions even on the weekends, and even on a holiday weekend! Even when I would be stressed out or upset, she was always pleasant and explained everything to make me feel better.

 
 

Patrick S. - PA

Alicia did a great job helping me find the mortgage that was right for me, as well as answering any and all questions I had. Working with her made purchasing a home simple and stress free.

 
 

Clara S. - VA

Ashley is reliance is the best agent I have used very responsive and experienced and makes things happen thank you Ashley for this refinance has made my life easier from Clara Santos third time using reliance services top notch.

 
 

Sarah C. - PA

As this was the first house my husband and I purchased, we had a lot of questions on the process. Austin answered all of our questions well and was easy to reach when we had questions.

 
 

Shawnna L. - PA

Austin was amazing at getting everything done for me and keeping me calm thru this whole process!! He will forever have a place in my heart for helping me achieve my dream of buying my dream home!!!

 
 

Christopher H. - GA

Austin helped me with both the purchase of my new home and when I recently refinanced it to a lower rate. He is extremely professional, very knowledgeable about all the different options I had, and he works fast.

 
 

Paul K. - VA

Bradley Goldman provided super service and "handholding" when needed.

 
 

Raymond S. - WA

The entire process was smooth and lots of communication between steps great experience I recommend to anyone.

 
 

Angelo and Carol R. - MA

We have had many mortgage experiences over 55 years - and by far this surpassed all others. Brandon did what he said, accomplished what we set out to do, was knowledgeable in all aspects, was transparent in all aspects - and all within a month's time. He is the best and it was a pleasure, non-stressful experience. Thank you, Brandon!

 
 

Barbara T. - NY

Hello, Brandon Maximovich, Licensed Mortgage Analyst is an excellent employee, motivator and communicator who helped me every step in the way with the refinance of my house. Brandon Maximovich made the whole experience go so smoothly and so painlessly! I could not thank him enough!!! Thank you again, Brandon.

 
 

David C. - MA

Brandon was very knowledgeable about how the program works. Brandon quickly got back to me whenever I had a question. The thing I liked the most about working with Brandon was he gave me different options and gave me time to think about what way to go.

 
 

Sarah S. - MA

Brandon was very helpful since the beginning of this whole process for my boyfriend and me. We didn’t have the greatest score at first and he told us to check back in a few months which we did. Explained everything down to the core because this was our first time refinancing. We managed to close on the house in the time span we requesting during this pandemic. Thank you Brandon for all your help!

 
 

Allen N. - NJ

Brandon was completely attentive to my needs and questions. He took the time to listen to my questions and concerns. And then, he took the time to explain things to me until I understood. He took his job seriously.

 
 

Jeremy H. - CT

There are people in this world that foster an immediate sense of trust, establish strong rapport & put others at ease. Brandon is one of those people in spades. Not only was I kept abreast of every development in what is clearly a complex and fluid situation, I was also informed proactively of potential developments, which is worth its weight in gold. Brandon was on vacation for a week during the process of my refinance but I wouldn’t have known it. He was in touch with me multiple times that week and available at the drop of a hat. I would highly recommend Brandon and will be doing so to friends and family in perpetuity. Thanks again Brandon!

 
 

Deborah R. - MD

Brandon has been an unexpected gem in my refinance journey. His professionalism, enthusiasm, and ability to make me feel at ease throughout the refinance process last year made him the only choice to once again take advantage of the even greater rates this year. Brandon is very knowledgeable of the loan process and went above and beyond expectations to keep me informed of my status. When I had questions, his timely responses were very much appreciated. Brandon made me feel like family which means he will be my only choice for future home loan requirements. I've already recommended him to other family members who also have nothing but positive feedback regarding Brandon's professionalism. He is definitely a rising star and will go far in his career!!!

 
 

Matt J. - VA

Pleasant, on top of saving the most money! With the purchasing process under another bank still fresh in my mind (where I did all the leg work, but they still collected a large fee) I expected the refi process to be like pulling teeth as well. Nowhere near the case. Brandon saved me the most money compared to several other competitors, all while being timely, informative and problem-solving. Conversations were pleasant and reassuring, explaining any pros/cons in refi decisions. Would use again and will recommend.

 
 

Alison R. - PA

Brandon is an extremely professional and persistent representative. He made our new home closing happen in 30 days and was beyond proactive every step of the way. The made this the most seamless and painless process! I would never consider using another rep or company. Thank you Brandon for all of your work!

 
 

Charlie R. - PA

Where do I even begin...Brandon was excellent, quick, and proactive throughout the whole process of purchasing my second home. His knowledge, reliability, and positivity made the stress of purchasing a home seem insignificant. Whenever I needed him he responded immediately and whenever I had a question he was more than pleased to answer. If I could give Brandon 10 stars I absolutely would! If you're looking to refinance or purchase a home PLEASE do yourself a favor and use Brandon. You'd be doing yourself a disservice if you didn't!

 
 

Raymond S. - VA

Communication and responsiveness were exceptional.

 
 

Madelyn V. - MA

Angel sent from Heaven - What can I say about my REFI process??? Well first of all you need to have Brandon guide you and help you thru the process. This was a piece of cake and I was so stressed about going thru the REFI process but Brandon took it step by step and explained everything in detail. I highly recommend him he is on point.... you just have to have everything and make sure you open and signed everything so your process can go as smooth as mines :) Thanks again Brandon.

 
 

Amy F. - Al

Bridget was the best mortgage analyst I have ever worked with. Super easy to talk with and extremely friendly. She is very knowledgeable and professional. She always returned my calls promptly when I had questions and overall walked me through the whole process. It couldn't have been easier. I would recommend her to anyone. Just Amazing!! Thanks Bridget!! You're the best!!!!

 
 

Stephen E. - PA

Bridget was knowledgeable and attentive without being high pressure. She provided answers to all of my questions and tried out a variety of options for my home refinancing.

 
 

Jack F. - PA

I had a great experience refinancing my mortgage, with quick responses and friendly/helpful service.

 
 

Edward W. - PA

Bridget and all the people at Reliance Capital were great. They were on top of every aspect of the process.

 
 

Amy F. - AL

Bridget is the best mortgage analyst I have ever worked with. She is extremely professional and educated. What I really loved about her was I always felt like I was talking with a friend. What more could you ask for!! She was very prompt and walked me through the whole process. The whole process was extremely easy. I would use her again and would highly recommend her to anyone!!

 
 

Stacey T. - AL

It was an excellent experience! Bridget was extremely helpful and always easy to get in touch with. She walked us through the process and gave us realistic timelines and information about what to expect. I will definitely recommend to others!

 
 

Kelly B. - AL

Our loan officer was absolutely the best! I spoke with multiple people and decided she was the best fit! She was knowledgeable, accessible and we could not have asked for better customer service! She definitely deserves a raise!! She is an asset to your company.

 
 

Terry J. - NY

Brandon was very knowledgeable about how the program works. Brandon quickly got back to me when ever I had a question. The thing I liked the most about working with Brandon was he gave me different options and gave me time to think about what way to go.

 
 

Laura L. - PA

Great experience. Our refinance went so smoothly. Bridget made it as seamless as possible. We were able to reduce our mortgage payments and save thousands of dollars.

 
 

Kate M. - PA

Very knowledgeable, accurate, and very pleasant to work with. Was very willing to answer my questions. Also I must note, I have been a Reliance customer and they contacted me to help me get a lower interest. That requires an above and beyond!!! The process went smoothly and within a timely manner. I was kept updated and was aware where I was in the process at all times. This is not one of my favorite things to do, but I was able to lower my rate and get a shorter term on the mortgage. Excellent to work with.

 
 

Marcia P. - NY

From the beginning of the process until the final signing, my loan officer was there to help guide the process, answer questions, and follow the process every step of the way. She was very easy to speak to, receive feedback from and explained each step in great detail. She made stressful time easy.

 
 

Hollie L. - VA

I recently worked with Bridget Prenatt to refinance my home, and she was awesome. Bridget is a pure professional and was very responsive throughout the process. I will definitely be recommending her to others in the future.

 
 

Kathy K. - MA

We were originally working with a different lender and encountered extreme frustration. Then we found Bridget. What a difference in level of service excellence. Any time we needed to speak with her, she almost always was available immediately. And the biggest factor of all, she came up with a specific mortgage product that especially fit our needs. We have never experienced this before with any other lender. We would highly recommend Bridget as an excellent person to work with on any mortgage issue.

 
 

Mary S. - OH

Bridget was very pleasant, efficient and professional and knowledgeable. I felt comfortable with her immediately. Also the closing officer that came to my home was phenomenal! This experience was the best I have ever had. Thank you!!

 
 

Valentine W. - PA

Charles put together a mortgage package that I never thought was possible and an opportunity that will most definitely bring us closer to a multitude of financial goals. To top it off, the process was straightforward and seamless. I am still so overjoyed and surprised.

 
 

Ying L. - IN

I am so glad to work with them, the entire process is pretty easy, this is best mortgage company I ever met compare with at least three other mortgage company. I would say I am so glad choose them as my lender.

 
 

Angela C. - OH

Christina was resourceful, knowledgeable, patient, and responsive. She kept me up to date and worked very hard to get my closing moved up earlier. If I ever go through this process again, I will for sure use Christina again.

 
 

Ivy L. - IN

Christina is really nice and patient. I couldn’t get the loan approved without her. She help me a lot. She is best. I had some problems with the loan. She helped me get all the documents collected and keep me updated. The entire process is pretty easy. I am so glad to find her as my loan officer.

 
 

Joseph L. - LA

Your company was very courteous and professional. Christopher did an awesome job keeping us abreast on the status of the loan and going and going an extra mile of acquiring some additional information. 5324734

 
 

Kathleen F. - TN

Courtney Corcoran was the best Mortgage Analyst I have ever worked with in 30 years. She was knowledgeable, made outstanding recommendations, and kept me informed throughout the entire refi process. This bank and experience could not have been better. I highly recommend Reliance First Capital because they are a top notch company.

 
 

Christy M. - NC

It was an awesome experience! The entire refinance process was easy with Courtney and she guided and answered everything for us with ease! We would highly recommend using her and would again if we need to in the future.

 
 

Jonatan M. - TX

Dana is an "angel" in all sense of the word!!!!

 
 

Marcel T. - NM

Daniel was the best financial representative I have experienced to date

 
 

Marta - PA

Couldn't be more pleased with his assistance through the process. This is a family man who made himself available at any time. Which was very valuable to me as a first time homeowner. Was willing to text or chat at any time. Made sure I knew what was doing. I can tell he genuinely likes people and loved helping me through the process. I am going to work with him again and if anybody asks me, I will be sending them in his direction. Thank you so much Daniel

 
 

Maria P. - NY

Reliance First Capital was a great experience from start to finish. Daniel was always readily available to answer all my questions. The whole process went smoothly and was very quick. Benjamin came in toward the end and he was wonderful also. I highly recommend Reliance Capital for great rates and great service!!! Five stars from start to finish!!!

 
 

Mary S. - Al

Derrick Hudson was very helpful throughout the entire process. He made the process very easy. He explained every detail and there were no surprises. He was great!

 
 

Penny D. - NJ

I was very happy with the entire process. Everyone was so helpful and made me feel at ease. Donna and her team are the best.

 
 

Mike R. - NY

The entire process took less than a month from initial contact to closing. Donna was excellent to work with. She answered all of my questions right away and was very knowledgeable and I was kept in the loop during the entire process. This was much easier than I had expected and Donna was a huge part in all of it.

 
 

Maria A. - NY

My overall experience with Donna in this process of refinancing was very good. She was extremely helpful, and provided guidance every step of the way. She was always available to answer any questions, and did so in a timely fashion. The process was exactly as she explained, no complications or surprises. Everyone involved did a great job in helping us.

 
 

Marc B. - NJ

When the rates dropped I immediately contacted Donna for a ref****.she always responds quickly and is attentive to your needs.....I wouldn’t have used her for a second time if I didn’t think she was good at what she doe****.so if you are looking for a great person to get yourself a mortgage I highly recommend Donna!

 
 

Plamen G. - NJ

Great experience. Donna was great to deal with answered all the questions I had and addressed all my concerns right away. Very pleasant and understanding and best of all honest. There were no surprises throughout the process.

 
 

Robert F. - NY

Donna was great from beginning to end of our refinance. We were able to close within 45 days of our application start date. She was in contact with us throughout the process and her team acted fast once they received our documents. Great experience all around.

 
 

Kathleen H. - ME

I want to Thank Donna Faber-Titone for all her help in securing my loan. She was organized, thorough and professional, as well as kind which made all the difference in my interactions with her. I put my trust in her and she most definitely came through for me. I would highly recommend Donna and her team at Reliance First Capital.

 
 

Sarah B. - MA

Donna was fantastic, always keeping us in the loop and eventually found us an incredible Refi opportunity that will save us tremendously! We were very impressed!

 
 

Deri N. - NJ

Working with Donna was an absolute pleasure. The best experience I've ever had. She always responded quickly and kept me informed as to the progress of my refinance. I would highly recommend Donna!

 
 

Rox G. - NJ

I started my refi process with another lender who ghosted me since rates were dropping. Donna had originally reached out and when I told her I was in the middle of the refi with another lender. She followed up after a number of weeks and when the other lender had stalled, she quickly put together some rates and had things moving again. Even during covid and lockdown, she was diligent and made progress on my refi. First Reliance has been wonderful to deal with. Thanks for working quickly to reduce my monthly payments!

 
 

Anthony B. - NY

Working with Donna was a great experience!!! We started my loan in May were ready and I was laid off because of Covid!!! I was out of work for 11 weeks. We kept in touch while I was out of work. As soon as I got back to work we finished up and I got the loan!!!

 
 

Ed S. - CT

Another great experience. Second re-finance with Donna. The process was very quick. I was able to save money and closed within a short period of time. I would highly recommend!

 
 

Russell C. - MA

Many speed bumps during refi process. However, Donna did a great job getting us over them. Thanks very much.

 
 

Ricardo L. - MD

Seamless mortgage refinancing process! Ms. Donna Titone worked with me all the way to find the best possible deal to refinance my home. She found the original information of my first mortgage and worked all the way up, which is proof that she really does her homework. Looking forward to start a new mortgage with a much better monthly payment which allows me to save some extra money. Thanks, Donna!

 
 

Mary Lynn B. - NJ

Mary exceeded our expectations. With rates so low, my wife and I decided to shop around. We completed an online survey that connected us with several Mortgage Analysts, including Mary. Of all of the analysts that reached out to us, Mary was the best! She was responsive, helpful, informative, and a constant professional during the entire process. She focused her recommendation based on our needs. Sadly, I had tons of questions during the process. Regardless of the time of day, she was always responsive. If you are looking to get a mortgage, TRUST ME, Mary is the person you want to work with. We closed yesterday, and we could not have been happier with the outcome that Mary led us through. THANK YOU, MARY!

 
 

Jason L. - NY

Donna and the team were amazing. They were on top of everything. Super-efficient friendly. Available all the time. Definitely a great experience during a pandemic. Stay safe all and wash your hands!! 5 stars ...⭐️⭐️⭐️⭐️⭐️

 
 

Delores B. - PA

Dylan Bonezzi worked with my husband and me in early fall to refinance our mortgage to a lower rate and draw a portion of the equity to undertake a particular improvement to our home. He provided outstanding service to us. We were able to contact Dylan with questions or concerns at any time, and if he was not immediately available, he called as soon as he was able -- many times, in just a few minutes. He was very knowledgeable of the product offered by Reliance and we felt comfortable with the advice he gave. He made sure we understood the electronic review and signing process. We recommend Dylan to all clients of Reliance. Thank you for the opportunity to review our work with Dylan.

 
 

Bethany C. - TN

My refinance was smooth. Dylan E. is awesome. We greatly appreciate everything he has done.

 
 

Diana S. - PA

I recently refinanced my home and had the pleasure of working with Dylan Edgell. Not only would I highly recommend Reliance, but I cannot say enough about Dylan's professionalism and ease to work with. He truly made the process smooth and efficient from start to finish!

 
 

Ken W. - TN

A special Thanks to Dylan Edgell for making my refinance happen. He was there every step of the way keeping me updated and getting the job done. I give him 5 stars, great guy and a pleasure to work with!

 
 

Grace I. - MA

It was a pleasure working with all the representatives. They were very helpful and it was very quick and easy process. They were able to answer my questions very quickly. I would recommend to my family and friends.

 
 

Kurt W. - MD

I've worked with other refi companies and sometimes the ball get dropped when the consumer is passed from one person to the next. Since Reliance has one main representative leading the process all the way through, the experience is more seamless and thankfully that led to a quicker, more efficient process.

 
 

Shannon A. - PA

I definitely recommend Reliance First Capital for getting a mortgage. I got my dream home because of Reliance and my Loan Officer Allen Pesci. He worked with me for many many months to raise my credit score that was needed for a loan and helped me every step of the way. Anytime I had questions or needed any help at all Allen would be readily available to walk me through it all. I do not have the best credit and had trouble getting approved through other companies but Allen Pesci at Reliance First Capital made it possible for me to get a loan. Thank you Allen and Thank you Reliance First Capital!

 
 

Roman K. - NY

Wonderful experience - Gary Sabshon was exceptional! Despite the pandemic, everything went smoothly. Everyone we dealt with was very pleasant and efficient. We really appreciated the time Gary spent reviewing our options and his advice. All in all it was a painless process. Would highly recommend them!

 
 

Mohamed P. - NY

What can we say, Gary Sabshon (and not forgetting his team), from Reliance. They are the absolute BEST! We just refinanced with Reliance - Gary as the Mortgage BROKER, gotta tell you there's no words to explain how HELPFUL this guy was. After reading some of the earlier reviews, we were a bit hesitant, but let me tell you, Gary has been patient, understanding and answered any and all questions no matter how silly it may sound. I would recommend Reliance, (Gary Sabshon) in a heartbeat. He's a "family" man so he knew exactly what we were looking for without us even had to ask. He understood our situation. Gary THANK YOU!!!!!! God bless.

 
 

John K. - NY

I contacted Lending Tree at the end of June looking to refinance my mortgage. I was contacted by many companies but Gary Sabshon at Reliance First Capital took the time to call me and speak with myself and my wife. During the 6 week approval process Gary did an outstanding job of communicating with me all the different processes. Due to no fault of Gary we had a few bumps to overcome and Gary was calm and extremely professional during those difficult times and came up with creative ways to gain approval. I would highly recommend Gary and Reliance First Capital to any persons looking for a mortgage. THANKS GARY and team.

 
 

Nicole C. - NY

Excellent choice for refinancing investment property. Reliance First Capital, LLC was one of a few lenders that were able to refinance an investment property. I had one primary point of contact, who was very knowledgeable and responsive. The entire process took only a few weeks. I was even able to close virtually, keeping my family and others safe.

 
 

Bill P. - OH

Gino Fagnilli was professional and helpful.

 
 

Darcy B. - AL

Thank you.

 
 

Daniel L. - PA

I'd like to bring to your attention the outstanding customer support and professionalism exhibited by Hailee Beiler during my recent mortgage refinancing. I have financed/refinanced approximately twelve times over the past 40 years and my experience working with Hailee was, by far, the best. Hailee was extremely responsive, always getting back to me with requested information well within the time commitment given. Her positive personality was refreshing and most welcomed. Refinancing is never easy, but Hailee made this the last engagement a positive experience. Hailee is an excellent representative of your organization. I hope that she will be considered for increased responsibilities within Reliance First Capital; she well deservers it based on my interactions with her.

 
 

John S. - LA

The most amazing refinance I have been involved in. Henry J. Myers was GREAT to deal with. Closed in 30 days.

 
 

Marceloi A. - NC

Refinancing a home during these difficult times is difficult enough, but Jaime Dilenschneider and her team were patient, understanding, and most of all remained professional throughout my endless questioning and apprehensions.

 
 

Darren B. - NC

Jared Neff from RFC was simply amazing. He'd been keeping in touch with me about every 6 months, as I'd asked him to do since our situation was changing due to the Covid. When we were finally ready to refinance, he took the time to listen to us. He wanted to know what our short and longer term goals were and how we felt our refinance fit into those goals. Jared was able to find us the perfect loan product that exceed our needs, he did so in less than two weeks, and he made it a painless process. I will NEVER work with another loan agent other than Jared @ RFC.

 
 

Kathy B. - LA

Very easy to work with, and very quick to respond to questions. If they don't know the answer, they search till they find it.

 
 

Karen B. - LA

Good experience with Jennifer. We were very happy overall with all the attention and help Jennifer gave to us during the loan process. She was very helpful and made this process fairly simple.

 
 

Judith R. - TX

Happy with the overall experience. Jennifer is knowledgeable and explained what we were after. Good experience all around.

 
 

Trinidad M. - TX

I want to give Jennifer Sue Lutsch of Reliance First Capital a huge "Thank you" for all your great work. I also want to thank Obie, Carol, and everyone else who helped get my refinance funded and closed. The process was smooth and each step of the way was guided by Jennifer in a professional and caring manner. I would definitely recommend her and the Reliance team to anyone interested in a refinance or new mortgage loan. Keep up the great work!!

 
 

Ben G. - MS

Great experience. I had someone with me to guide me through the process all the way. It was a great experience and would recommend Reliance to anyone.

 
 

Marcienne N. - MA

This was the best lending experience I have had! I worked with Kelly Sipp and she was FANTASTIC, when things went down a bad path she found another way to get the funding I needed to renovate my home. Kelly was pleasurable to talk with every time we spoke and I didn't feel like a customer I felt like family. Thank you Kelly, From Gardner Massachusetts!!!

 
 

Al O. - NY

I chose Reliance First Capital given a recommendation from a friend. Kelly is a loan officer with Reliance who handles mortgages for my state and she was recommended by the first individual who I spoke to at Reliance who did not. I couldn't be more pleased. Kelly is very knowledgeable and provided me with clear and concise information that I needed to help me through this process. As part of the process, she identified multiple refinance options geared towards finding me an option that fit my financial goals. She has a wonderful personality and is very easy to work with. I definitely recommend Kelly to anyone looking for a mortgage!

 
 

Shay c. - NY

Kelly Sipp was friendly and knowledgeable. I had a smooth easy experience refinancing my loan. Highly recommend her. The process of refinancing my mortgage went so smooth. She was very friendly and helpful. Always got back to me in a timely manner with any questions I had. I fully recommend Kelly Sipp at Reliance First Capital.

 
 

Johanna I. - NY

Lance was so easy to work with, he explained everything and listened to my concerns. I ended up better than expected, and would highly recommended him!

 
 

Johanna I. - NY

Lance was so easy to work with, he explained everything and listened to my concerns. I ended up better than expected, and would highly recommended him!

 
 

Luis O. - NY

In the last eight years, I have refinanced my home with Reliance First Capital, a total of three times. My experience with them has been superb. Their officers, especially Mr. Lance Kirshner (my last two times refinancing with him), have been very detail-oriented, have explained all processes in easy-to-understand language, and Lance Kirshner, has always made himself available to communicate with me, practically, in a 24-hour-per-day basis. I am able to communicate with him via text and get answers to my questions. He understands that the refinancing process can be tedious and confusing. Lance simplifies matters in order to provide clients with a great, fast, and smooth experience. Additionally, Lance and Reliance First Capital, make use of modern technology, a very easy and convenient task. Lance speeds the application process in such a way, that pre-approvals will come in (as long as the required paperwork is in when they ask for it) within a couple of days. No long-drawn-waiting-for-weeks processes anymore. I highly recommend to anyone looking to refinance, to give Lance Kirshner at Reliance First Capital, your business.

 
 

Susanne Y. - CT

Lance cares about his customers! What I like the most is that he is not pushy! Lance listens and finds the right solution for each customer. Our refi was completed in 20days with no hassles!

 
 

Ann and John Z. - NJ

Lance was awesome!! Very nice and knowledgeable. Was in contact with us every step of the way. We started the refinance and closed in 30 days! Which is amazing. I would highly recommend Lance and Reliance First Capital to anyone because their service is outstanding. Thanks so much!

 
 

Desiree S. - NY

I had the pleasure of working with Vanessa Venus at Reliance First Capital. She was always available, responsive, and highly competent in her position. She had a fantastic team including Sadia who also was always in touch and answered all of my questions. Vanessa was extremely personable and very upfront throughout the whole process. She helped make this process painless and quick. I highly recommend her.

 
 

Shaun K. - DE

LANCE IS AWESOME TO WORK WITH GREAT TRUSTWORTHY GUY AND ENJOYABLE TO WORK WITH!!!!!!!!!!!!!!!!!!!!!!

 
 

Bill B. - NJ

Lance was informative and professional through the entire process. Will definitely call Lance the next time I have a financial need.

 
 

Joe M. - FL

The entire process was very easy. He is a very professional and well knowledgeable agent. I will always recommend him to anyone.

 
 

Julian R. - FL

I went through a refinance for the first time and the first step I took was to obtain several proposals from different entities, from large banks, to local ones. This is how I ended up with Lance and Reliance. At first I was hesitant about dealing with a company in NY with myself being in Miami but Lance stood out as the officer that took the time to understand my situation, discuss every detail and provided the guidance and assurance that I needed to proceed with this refinance. My first call with Lance was 54 mins! Lance knew my expectations and he got to work in his office and kept me informed along the entire process, through the end of it all, I ended up with better terms than originally discussed (amazing terms). I have saved Lance’s number and plan on calling him next time I or someone needs his services.

 
 

John M. - NY

Excellent. So glad a friend of mine recommended Lance. He took all the mystery out of the refinancing process. Everything was explained to me every step of the way. Best!

 
 

James A. - FL

Great experience. Would highly recommend Lance to friends and family. After the first conversation. Thought, too good to be true***.Lance delivered above and beyond. Never a problem contacting him*.always available. Even vacation and illness did not slow him down. Felt like working with a family friend. Best rate ever. Closed quickly and no negative surprises. Thanks Lance.

 
 

Larry E. - TN

Lashonda is great. She is a very great asset to your company. My wife and I just love her.

 
 

Barbara T. - KY

Leslie answered all my concerns.

 
 

Courtney M. - PA

Alicia guided and counseled is during every step of the refinancing process. Thanks to her help we were able to get a lower interest rate and cash back to pay off several loans to help us get on the right foot to start our family.

 
 

Christine M. - PA

Alicia went above and beyond for me, she is a wonderful, and very professional with working with her clients.

 
 

Anthony E. - VA

Amanda walked me through the entire process - and she was courteous the entire time.

 
 

Kathy J. - WA

Andrew was very thorough and concise. He explained to why there was a problem with my 2nd mortgage. He and Karen had difficulty reaching the company, but through their persistent the company cooperated with Andrew and Karen. Things were always explained in a polite and concise manner. Andrew was always available by phone or text. Same with Kristen. Andrew and Kristen kept me informed.

 
 

Joan T. - PA

Andrew is a credit to your organization.

 
 

Bobby P. - TX

Audrey is great. This is the second time I've worked with her and couldn't ask for anyone better. I have had a ton of mortgages throughout the years and I feel like I hit the jackpot finding her. She was able to give me a much better loan than the other companies out there. She even showed me how to save money on things other than my mortgage. Five stars! ***** I've already sent several people her way and will continue to tell everyone I come into contact with about the experience you won't get anywhere else.

 
 

Scott B. - TX

Audrey has provided outstanding service to us on two occasions. The first motivated us to return to her again.

 
 

Jeffrey H. - KY

Audrey went above and beyond for us. No one else would have taken this task on.

 
 

Kevin D. - TX

Had such an amazing experience doing my refinance with reliance first capital. Audrey Morrell was incredible!! We have had trouble with other companies, and Audrey was able to overcome every obstacle that came her way. Thank you so much!!

 
 

Jeffery L. - OH

Austin did the best he could with the COVID-19 going on.

 
 

Joseph W. - MD

Bradley has done my loan twice, no wonder, perfectly done, always quick and painless, great job!

 
 

Kayleen M. - PA

Bradley was very courteous and knowledgeable.

 
 

Nancy S. - TN

Best experience I ever had. I would like to thank Breanna Devlin for making this entire process easy. She is very knowledgeable and efficient.

 
 

Shirley W. - TN

Breanna was so very helpful and always very friendly.

 
 

Jasmine H. - OH

I expected to be told what I've been told for the past 5 years: "We can’t help you". Not only did Brian help me but he gave me multiple options and even presented additional option, with more questions I asked, in effort to meet all my financial goals with a refinance. My process took all of maybe 3-3.5 weeks and was seamless. I highly recommend Reliance and Brian as the go-to guy. He also handled all my anxious questions professionally and with reassurance. I have no complaints at all. I'm not convinced this process could have gone any better!

 
 

Debra K. - MN

Our loan process was really wonderful, especially our agent Brian Berry, who was thorough, considerate, extremely nice and attentive. Both my husband and I really appreciate Brian! Cannot think of anyone at this time, but I will refer Brian when the time comes.

 
 

Brent N. - NC

Brian was informative and got back to me to answer questions quickly, this is the second time I’ve worked with Brian and would not hesitate to work with him in the future if needed.

 
 

Theresa R. - NC

Every person I interacted with went above and beyond. These people provided exceptional service. They are very knowledgeable and professional and efficient. I would like to thank them all.

 
 

Richard H. - VA

Brian was very informative and keep in contact.

 
 

Kurt L. - IN

Brian and Ed both went the extra mile to get the paperwork done and kept me informed the entire process.

 
 

Dennis G. - PA

Brian is the type of employee that anyone who owns a business would love to have as an employee. He kept us informed about everything that was going on, and was a pleasure to work with.

 
 

Rebecca D. - AL

Bridget was courteous and professional throughout the loan process. She kept ups informed every step of the way. Everything went smoothly with no surprises. She promptly answered all questions. This was by far the easiest refinancing I have ever had and Bridget and First Reliance deserve all the credit. I will recommend First Reliance to others who have financial needs.

 
 

Meagan M. - NH

Bridgett was great, easy to get a hold of and answered all my questions.

 
 

Mark C. - NC

Very responsive - best financing experience I ever had.

 
 

Debra G. - SC

Bryan and Kandace were very professional and both kept me informed throughout. All went very quickly and smoothly. Excellent experience! Thank you!

 
 

Eleanor M. - SC

I think we did very well considering Reliance and I had to work thru first 4 months of COVID19 closings that had 2 of 3 appraisers not showing up to see house and other such interruptions in process including my major surgery out of town being scheduled finally as a necessity. Could have been worse. Bryan and Ed and Roberta were always in a good mood and patient -- as was I with them!

 
 

Sandra S. - NC

Caleb was always willing to explain any questions we had. Very courteous and friendly on the phone.

 
 

Tiffany B. - VA

Caleb, thank you for everything you did from start to finish. It was a very positive experience.

 
 

Sandra P. - TN

I refinanced my home for a lower interest rate and bill payoff. I was so underwater I didn’t know what to do. I spoke with Carol Austin told her my problem. She immediately told me what she had in mind. We started the process in January 2020. She was so wonderful with everything. I now have lower house payments and bill free. She was a LIFESAVER for me. I highly recommend her for anyone looking to refinance.

 
 

Angela C. - OH

I left you a voicemail but was crying happy tears and it may not have made sense!! I am so grateful for you and couldn’t have done this without you!! Hopefully will see you as soon as people are allowed to get together at an event.

 
 

Teresa W. - GA

Christopher was a pleasure to work with. Very friendly and professional service.

 
 

Cagney B. - NC

Christopher was great. He walked me through the entire process from start to finish, answered all my questions within hours of emails and phone calls. Process was easy, sufficient and greatly appreciated it!

 
 

Anthony G. - AL

Chris was very professional and personable. He made the process easy and also kept me informed every step of the way. I would recommend giving him a call if anyone is considering refinance.

 
 

Harriet S. - NC

He did a great job kept me informed. He explained things and worked with me through things I didn't understand. He did a great job, everything went smoothly.

 
 

Michael M. - GA

Christopher kept us informed and was extremely courteous. He answered all questions and was patient with us.

 
 

Kathleen F. - TN

I am 60 and have been dealing with mortgage brokers for 30 years. Courtney provided the best experience I’ve ever had with buying or refinancing a home. She is outstanding and I will highly recommend her to anyone I know needing a mortgage broker. She was absolutely the best at keeping me informed, explaining all the steps and options available to me, and I trusted her implicitly. She could not have done a better job. A++

 
 

Johnny R. - NC

Courtney was on top of things, great lady.

 
 

Kimberly M. - NC

Courtney Corcoran- walked us through everything every reply was speedy not even a 24 hour wait and even made after hours call and weekend to answer questions and help.

 
 

Michael M. - NC

Courtney went above and beyond for us. Great process and easy to work with.

 
 

William B. - MD

Courtney did an excellent job through our total loan process. She was always there to answer any questions, get us the information we needed and maybe our refinance process a smooth one within a short period of time.

 
 

Rodrigo M. - GA

Dana is a blessing! She was there for us at any time of the day. This loan came on the right time to put us in a better position in this difficult times. Dana is like family to us already, she have a home here to come and visit us anytime she want. We will be happy to have her. She is so sweet and patient. We just love her. I will give her phone number to my friends and family.

 
 

Luis G. - FL

Dana Navarro She has commitment with his work, friendly, good communication with us. Kept us informed during entire loan process. Had patience and she did not care how many times she had to repeat to us what we did not understand. Was very respectful and very patient with us.

 
 

Gerardo S. - KY

They are excellent professionals, I feel very satisfied, especially with Dana... Thank you very much. Dana Navarro gave us exceptionally good service. She guided us throughout the process and was very friendly and professional. We wish her great successes in her personal and professional life, she really deserves a promotion.

 
 

Gerardo R. - TX

Dana is the best, she is very efficient, with the best service attitude, always was open to any question, I’m very happy with her service. Thanks Dana.

 
 

Jerome H. - WA

Daniel worked with us quite a while throughout the Corona Virus outbreak. Very professional and thorough. We enjoyed working with him. Thank you Daniel.

 
 

Julee H. - WA

Daniel provided excellent service and was professional and courteous. We really enjoyed working with Daniel. He kept us informed and was thorough in his explanations. As we all were experiencing COVID 19, Daniel stayed in touch with us.

 
 

Richard T. - MT

Daniel was AWESOME! Really knows his numbers and how to make the numbers work for all of the scenarios we threw at him. Thanks for everything!

 
 

Fe A. - VA

David has been very helpful and accommodating. Roberta also was very helpful and she was very friendly.

 
 

David P. - GA

Dawn was always quick to answer our questions and provided options that met our needs perfectly. The whole team was exceptional. If we ever have a need to get another mortgage, we will call Reliance First Capital!

 
 

Lawrence S. - TN

Dawn was friendly and more helpful than any loan specialist I have worked with.

 
 

Pamela G. - NC

Dawn Doros, provided EXCEPTIONAL SERVICE from the first phone call. Dawn answered all of my questions and explained everything to me, in a way that I could understand. I hope Reliance First Capital understands what a GREAT mortgage analyst they have in Dawn. She was always professional, courteous and most important HONEST with me. There are not enough words to describe how happy I am that I went with Reliance First Capital and how lucky I was that Dawn was the mortgage analyst that called me regarding my re-financing my home. Thanks again for the GREAT CUSTOMER SERVICE!!! I would suggest that any new mortgage analyst that is hired is trained or at least talks to Dawn Doros to understand how important it is to provide Great Customer Service!!

 
 

Mark H. - SC

Dawn is exceptional. She showed interest in our financial goals, explained how we could get there and helped us every step of the way. Our dream to remodel our home is now a reality. Thanks Dawn.

 
 

Lonny L. - NC

Dawn was very professional and knowledge she did a wonderful job guiding us throughout the process. She was very helpful friendly and courteous would recommend her in the future.

 
 

Tuy L. - CA

We been shopping to lower our interest rates for refinance ours house one day got a called Dawn Doros from reliance first capital she offered us an interest rate way below compared with other mortgage companies so we decided to go with reliance first capital Miss Dawn Doros was helpings us throughout the process and she delivered exactly what supposed to be from the beginning until the closing day it's was a breeze throughout the process we so thankful to reliance first capital and Miss Dawn Doros if you looking for a mortgage company go with reliance first capital they're wonderful company and theirs team thank you reliance first capital for helping us!

 
 

Megan N. - TN

Derrick Hudson was amazing! He was quick to respond every time I contacted him, he was friendly and personable, he spent an exceptional amount of time helping me understand everything, and he was just overall wonderful to work with. His competence, kindness, and impressive customer service is what sold me on going with your company. It was a great experience overall!

 
 

Herbert G. - OH

Keep up the good work.

 
 

Arnold H. - IN

Dylan did an outstanding job guiding us through our refinance. I would very highly recommend Dylan to anyone. Great Job!!!

 
 

Andrew D. - OH

Dylan Edgell helped me get my house refinanced. I had been having a hard time finding a mortgager that could refinance my job as my income isn’t typical. Dylan and the team were able to find a way to get it done. They are a great team and I highly recommend.

 
 

John S. - TN

Under the current conditions of this country I don't know how it could have gone any better. From the very beginning everyone did exceptional work.

 
 

Xay X. - NC

Liz walked me through several options on refinancing my home. She kept me updated on the status and made sure everything went through smoothly.

 
 

Samantha S. - NY

Eric was amazing through the whole process and exceeded all my expectations.

 
 

William B. - NJ

Eric was very attentive and stayed in constant contact throughout the process and quickly answered our questions along the way.

 
 

Raymond H. - NJ

Eric was always there to answer any of my questions.

 
 

Mark H. - NJ

The loan process was a very smooth process. I have nothing but good things to say about your company! I will recommend Reliance First Capital. My Mortgage Analyst was Eric Alioto. You are very lucky to have such a competent employee. He was more than helpful. He listened to what I wanted to do and he then gave me a list of options on how to proceed.. He explained each re-fi option. He made it easy to make my decision on which program to go forward with. His knowledge was impressive and he totally made the application process flawless. I am involved with customer service and recognize exceptional service! Eric did a great job! I owe him a beer!

 
 

Adam O. - NJ

Eric was so incredible throughout the whole process. He provided me all the answers I needed promptly and honestly. He is super friendly and approachable. There was nothing that I felt left lacking due to his superior service. I have been through this before and left angry and disgusted, this time everything I expected was met and over exceeded.

 
 

Gina M. - NY

I found Eric to be a very hard working professional who will do his utmost for his clients in ensuring that the process is smooth and clearly understand as he answers all difficult questions I had and what I admired the most, he always referred to his supervisor and will get back to me if it is something that I need clarification pertaining to the closing of the loan.

 
 

Joseph L. - MA

Erica...a great communicator, very courteous and friendly.

 
 

Jaime C. - NY

Keep hiring more people like Erick. The guy is amazing. Erick was outstanding. This is my second time refinancing with you guys and I keep telling everyone about my amazing experience. Thank you!

 
 

Kevin A. - NY

Francine made this process smooth and stress free. She helped my husband and I so much and continues to help us. She worked to make sure that we were in the best position possible. She was very nice and trustworthy. I will continue to remain in contact with Francine.

 
 

Paul B. - MI

Everything was perfect! Allen has serviced our mortgage loans for several years now. He is always looking out for us and how we can get the most for our money, our budget and our future needs. He is courteous, informative and always on top of things. We would be lost without him! I can think of no one at the moment, but rest assured, if the subject ever comes up with family or friends, Allen Pesci and Reliance First Capital are the names I give them.

 
 

Robert T. - NY

Gary Sabshon was a pleasure to work with. All the lenders I approached had basically the same numbers. Reliance got the business because Gary was more active and interested in getting the business.

 
 

Nicole C. - NY

Genna was just a pleasure to work with--very knowledgeable and responsive and kept the process moving quickly--which is what I needed.

 
 

John H. - PA

Have Genna do all the loans. Her communication was key and available at all times. She develops a personal relationship with her clients and I will never use anyone else again.

 
 

Elwin M. - NY

Genna was outstanding.

 
 

Judy M. - NY

Genna was very knowledgeable. She made this process go so much smoother. Her kindness and patience went far above and beyond. I cannot express enough how much she guided me and supported me from start to finish. Thank you Genna, you are very much appreciated. Kristen Kane also contacted me. She was great through this process also. Thank you Kristen. You were a wonderful support and I appreciate all your kindness and patience.

 
 

Bernadette K. - NY

Genna was a pleasure to do business with. She answered all our questions in reference to the mortgage, returned all our phone calls and keep us up to date on the progress. I would recommend Genna to all my friends who need financial help. This is my second mortgage that I dealt with Genna. A+

 
 

Scott B. - VT

Genna was sensational! During Covid-19 businesses were closed and things took a lot longer. None of us were expecting this. She was able to make us feel comfortable with the situation. We had to a lot of emailing. I am not great at computers. She was able to work with me on getting the necessary information to her in different ways. On her end it was probably a nightmare. She never said anything negative about the extra she had to do to get everything in order. Genna went on vacation. Her replacement was asking for things that were out of the ordinary. I messaged her. Somehow she was able to take care of it while on vacation. That's dedication!! Thank you Genna!!

 
 

John S. - LA

The whole process was GREAT.

 
 

Angela G. - TN

Jackie helped me all thru the process and kept me updated anytime something changed. She gave me many option until I settled with one I was happy with. Anytime I had a question she was always quick to call me back if she didn't answer the phone. I would definitely recommend her to anyone.

 
 

Angela G. - TN

Jackie helped me all thru the process and kept me updated anytime something changed. She gave me many option until I settled with one I was happy with. Anytime I had a question she was always quick to call me back if she didn't answer the phone. I would definitely recommend her to anyone.

 
 

Kristi H. - TN

Jaclyn was great during the process and answered me quickly when I had any questions.

 
 

Eric B. - MI

James was my main contact and the only one I dealt with during my refi. James is a no nonsense, honest person who really helped me through the process. He explained everything clearly and really seemed to care about whether I understood everything. I usually don't like talking to financial professionals but I am going to miss talking to James. It was like having a friend help you through a difficult time. I talked to numerous companies about refinancing after filling out that dreaded form on Facebook, probably about 15. I am glad I answered the phone when James called. I honestly hope you are paying him enough because he is worth it. Thanks James. God Bless You

 
 

Tanya L. - IN

Jared was a pleasure to work with, and I would recommend anyone to him for their financial needs. He was very professional and called me back every time on a timely manner. Thank you Reliance First Capital.

 
 

Sheila D. - FL

Jeff explained everything very well. Initially, he gave me information on several programs and got to know me enough to help me talk through which one would be best for my situation. If he has something more complicated to discuss, he would email me and schedule time to talk. On the contrary, if I was too busy, he would happily take the time to type it all out to me. He responded to me within 24 hours and if I emailed in the morning, he was frequently back with me by the end of the day; even if it was to tell me he had not forgotten about me but would have to get back later. Communication! Communication, clearly explaining, and respect for people’s time are the three most important things in business. Jeff does all of these things very well.

 
 

Walter L. - OH

Jeffrey was very helpful, always there when needed to speak with someone. Just a great company.

 
 

Major A. - IL

Jennifer did an outstanding job. She joined my effort to secure new mortgage after someone who had been working with me from the beginning left the organization. She worked hard to pick up where we left off. Even during the pandemic where we all had to make adjustments, Jennifer provided the support and the information that was needed to close the deal she is a first rate Professional. Without Jennifer, I would have gone with another company.

 
 

Christina S. - SC

Refinance was great.

 
 

Syretta H. - NC

John and Carolyn were really great to work with.

 
 

Syretta H. - NC

John and Carolyn were really great to work with.

 
 

Ruth S. - SC

Info was timely and complete.

 
 

Clinton G. - DE

You company made the entire process pleasant and smooth.

 
 

George D. - NC

Ed Bailey, returned a call with update. Everyone I spoke with was very helpful. Shout out to the team working on my loan through this coronavirus mess.

 
 

Carl F. - AL

Josh is great.

 
 

Michael H. - VA

Josh always provided exceptional service and communication.

 
 

Lindsey S. - NC

Julieanna was great to work with and was just as excited about our loan as we were.

 
 

George G. - NC

Justin did a great job helping to fund my loan.

 
 

Colby S. - PA

Kayla really went above and beyond to make sure we got exactly what was best for us. I was really nervous, we talked to several banks before and I always felt like I was getting fooled. Kayla made it clear her interest was getting us the perfect mortgage and not just trying to meet a quota. Also there was a small issue at the end and Kayla worked really hard to make sure our loan signing happened on time even during a pandemic.

 
 

Heather S. - PA

Kayla helped me from day one with deciding how to refinance my current mortgage. She kept me in the loop the whole process and didn't mind when I asked her questions.

 
 

Jesse s. - PA

Kayla Vicini was very helpful through the whole process and kept in touch the whole time! It's great how easy the process is by using phone, text, email, and online document signing and viewing!

 
 

Mary W. - PA

Kayla was very thorough w/questions not asked by other lenders. Upbeat and personable. Calming. Pleasure to work with. She's a 10.

 
 

Whelan T. - PA

Kayla is a nice girl. Worked with my wife. She spoke well of Kayla. I had little contact but it was good.

 
 

Anthony L. - NY

We are in the middle of a pandemic and Kelly still was able to make the process smooth and painless. Kudos to her! Excellent service.

 
 

Mark P. - MA

Kelly made us feel relaxed over the whole process. She kept us up to date during the whole process.

 
 

Karlvin B. - CT

This is the second time I have done business with Kelly. I was very pleased with working with her. On both occasions the process was smooth and simple. Kelly provided me with loan options that would fit my needs. When possible, I will provide Kelly's information to potential clients in the future. In fact, I have a son in law who is a real estate agent in Las Vegas, NV and I will be sharing Kelly's information with him so that he may be able to direct potential clients to Reliance First Capital.

 
 

Terry W. - VA

It was wonderful working with Kelly Sipp. She was both informative and patient, working to meet our refinance needs.

 
 

George M. - GA

Kelly was exceptional in her communicative abilities and patience in working with my wife and myself. Each person that we worked with including Cheyenne and even the Notary went above and beyond in assisting us. With today's logistical challenges, it very important that we felt comfortable quickly without having the ability to sit in front of our Mentor Kelly. She was extremely courteous, willing to spend additional time with my wife and I, as well as being available whenever we had additional questions arose. The trust was set and the journey from beginning to closing, went as smooth as or even smoother than has happened when we dealt with local/national banking institutions in previous home financing.

 
 

Sam S. - NY

Ken is a 5 star performer.

 
 

Timothy G. - WA

Kenneth Watson was always prompt and understanding

 
 

Esperanza B. - CT

Working with Brandon was a really good experience, he was very professional and knowledgeable, he has so much patience and never lost control of himself, he was very polite and I was available to rich him by phone and emails every time I need him .He kept me informed throughout the entire process I would highly recommend him to anyone who needs help refinancing .Brandon thank you so much for your help God blessed you.

 
 

Geri B. - NY

Our mortgage experience with Mary Sozomenu and Reliance First Capital was surprisingly easy. Mary was friendly, knowledgeable, and very helpful while at the same time maintaining a professionalism that kept the process on track and proceed on a rapid pace. Thank you Mary!

 
 

Iris W. - DE

The process was supportive, accelerated and appreciative. Everyone involved played a major role to ensure that we received great success.

 
 

Jacqueline F. - OH

Mason was exceptional, helped with every step. Returned my calls within a few minutes and explained how to use my iPad to sign electronically. He walked me they the whole process. Very pleasant to talk too. Loved working with him!!!

 
 

Michele G. - GA

Melissa would help me answer questions that I had and was always happy to help.

 
 

Massey R. - MD

Michael was always available to answer questions and make recommendations about how I could achieve my financial goals. He was always very professional and took a personal interest in assisting me.

 
 

Dale R. - MD

Very satisfied with the refinancing service I received. At first I was somewhat skeptical about refinancing my mortgage with an out of state firm. Formerly, I had always used the same local lender whenever I wanted to refinance or apply for a new mortgage. As I worked through the process I found my original concerns to be completely groundless. The company representative called me repeatedly, almost daily at first, describing the superior service provided by his firm and explaining to me why I should consider them to write my new mortgage. He was persistent, but in a friendly, polite, and informative way. I enjoyed speaking with him**.almost every day. He was always professional in manner and obviously very knowledgeable about financial matters. He asked right questions, and took a personal interest in helping me more clearly define and understand what was required for me to achieve my financial goals. After a month or so of conversation, I decided to engage his firm to refinance my mortgage. Throughout the process, the broker always stayed in touch and patiently guided me through the application process and final settlement. I will definitely consider this firm for my future financial needs.

 
 

Scott L. - IN

Najeeb Johnson was wonderful to work with. We felt he was both professional and caring. Very pleased with our experience!

 
 

Clarence E. - PA

Everything went very smooth. Najeeb was great throughout the entire process, we give him a 10.

 
 

Dennis M. - NM

Natasia, I just wanted to say thank you for the work you did on my loan. I have been talking to you for the past 9 months and it has felt weird not talking to you this week. Lol With the changes that happened in my life during this time. It was very stressful and this became more than just a loan. It being done has taken a big weight off my shoulders. I needed it to start moving forward. For that I just wanted to say thank you.

 
 

Bobbi L. - VA

Such a great experience. I was very uneasy about the re-finance process, from past experiences. Nathan Wilkie quickly put me at ease, and made the experience quick and easy. I appreciate that I had 1 person who contacted me, and he was my contact for any questions I had. Nathan kept us informed at every step of the process. The entire process was quicker than expected. I will definitely be back for any future needs.

 
 

Burell L. - MS

Oula displayed remarkable, professionalism throughout the entire process.

 
 

Mark G. - TX

Oula was outstanding in here endeavors. She is a professional from moment one!

 
 

Bryce B. - PA

Paul was thorough in explanations and efficient. Easy to contact. Maintained contact throughout.

 
 

Mary M. - MA

Regina was respectful, insightful and VERY helpful throughout the entire refinancing process. We would highly recommend her in the future.

 
 

Jorge P. - NY

The whole process was very clear, simple and no hassles. I do appreciate all your help for making procedure simple.

 
 

Carlos L. - NY

Ritu is a miracle worker. I enjoyed working with Ritu as my mortgage analyst. She is so knowledgeable as it concerns finance, accounting and getting one into the mortgage that is right for them. She will share with you her computer screen and crunch the numbers of every possible mortgage scenario patiently explaining the benefits and drawbacks of each one. Ritu was a real help throughout the entire process. With Ritu I never felt lost, I never felt alone. She was in constant contact with me every day until the mortgage was finalized. She’s a gem of a person too. I highly recommend her to all my colleagues and parishioners.

 
 

Nathan M. - NY

It was a wonderful experience. Genna Marie was so amazing throughout the entire process from day one. She walked me through it all with so much knowledge in her field and made the experience better than I could have imagined. Genna Marie was so patient and calming and such a professional. I am so very pleased I had her to work with me. I am so appreciative of her expertise. I give her the highest rating possible.

 
 

Mavel T. - MI

Excellent!!! All stars to the best of the best! I had the best experience with Ritu. She worked hard with me and took her time explaining everything! She definitely had her patience with every question and concerns I had in going through the refinancing on my home. With not having the knowledge of the process and breakdowns of everything she took her time explaining and even having to repeat herself several times for me to understand. She goes over and beyond! When she was on vacation she still was helping me out in my time of need which exceeds any expectations for customer service. I sincerely felt at ease with her and would recommend her to anyone that is looking for a mortgage analyst. She’s the best!

 
 

Jason D. - NY

It was a good experience. The entire process was pretty easy and fast. Much better than other lenders we have worked with in the past.

 
 

Cherrish B. - NY

Eleven Star Service!! I work for the US head of customer experience for one of the world's largest financial institutions and previously for Ritz Carlton so I'm very turned in to what amazing customer service looks like! Ritu delivered in every way while working with me and even went above and beyond!! She stayed in constant communication with me through every step of the process. I was dealing with extremely tight deadlines and by some miracle she made it happen so that I met those. She made it super easy, was transparent and made sure I fully understood everything! I can't recommend Ritu enough!!

 
 

Rhonda A. - NY

Class act. From the first phone call, I knew I could trust Ritu Sethi! After dealing with many unsuccessful officers, I was blessed to find Ritu! She was patient, thorough and knowledgeable! She made the process smooth, and worked diligently to get me the best options. I have a new addition to my family at Reliance First Capital!

 
 

Shital S. - NY

It was great experience. Working with Reliance First Capital was great experience for us, it was very easy and Ritu Sethi is one of the best staff with that company. She is very knowledgeable and professional and understands how to solve customer's problems. She is the great assets of Reliance First Capital. We highly appreciate her (Ritu Sethi) help and cooperation to us for refinancing procedures, we highly recommend to contact her in any kind of mortgage loan or refinancing. Thanks again for your (Ritu Sethi) great help. Looking forward to work again with you.

 
 

Geoffrey G. - VA

Ryan process went very smoothly, kept me informed, professional.

 
 

Lawrence B. - LA

Samantha Higginbottom was a rock star!! She made a very difficult time in my life very smooth and simple. Sam also was available for me to vent when I needed to. She gave me her personal cell number and was always there for me.

 
 

Ruth S. - NY

Scott was great.

 
 

Erin K. - NH

Scott and Carolyn were fantastic. They didn’t just do their job they absolutely advocated for us and went out of their way. Both are outstanding.

 
 

Dennis W. - KY

Sharon was on top of her game, kept us informed through every step of the process!

 
 

Rolf C. - NC

I was very pleased by my whole experience with Steven. He did a GREAT JOB!! I would recommend Steven to anyone seeking mortgage assistance. Having Great people, equals great company to work with! Keep up the good work!

 
 

Myma C. - MD

Steven is very knowledgeable of what the company offer. He is so helpful and understanding.

 
 

William F. - OH

Steve went above and beyond to help us feel comfortable during the refinance process. We had other similar options when looking for a bank to refinance with but Steve's personal touch lead us to Reliance First Capital.

 
 

Darrell S. - LA

Taylor was extremely helpful and was on call anytime I had a question.

 
 

Darlene P. - NC

Taylor was exceptional. The experience was made much smoother and easier I think because he was so conscientious about taking care of our needs. Anytime we had a question, he answered or found the answer. Walked us through the process easily. So appreciate all he and those with him did for us.

 
 

Richard F. - TX

Teddy Worked very diligently and get in this long to us. He is very Knowledgeable about what he does. He kept in touch with us on a daily basis and has a very good attitude he was honest and understanding. We cannot say enough about Teddy, he is an asset to your company.

 
 

Camille O. - SC

Great experience! Thomas Cannarozzo was an exceptional Mortgage Analyst from start to finish. He was very personable and dependable, and was reliable every step of the way. He kept me informed during the entire process, and made sure I was aware of every document I was signing. He was not pushy and overbearing, like other companies, so I appreciated the time he took to help me with the refinancing of my home. Thank you, Thomas!

 
 

Sonja M. - NC

My goodness there are no words to describe just how wonderful Toi was. So professional and knowledgeable and walked and talked us through the entire process. You can really tell just how much Toi loves her job and loves helping people. We would just like to take this opportunity to say THANK YOU! Honestly, there is nothing you can do to improve on perfection. Even when we bought our home the first time, the process did not go as smoothly as this time did when we refinanced.

 
 

Maria B. - OH

Tyler was exceptional! He spent a lot of time with me explaining various options and interest rate scenarios.

 
 

Sharon B. - OH

This was the easiest loan process we have ever experienced. Tyler Maglione was wonderful to work with. He was so patient and helped us so much. We really appreciated him. Your company is so lucky to have someone of his caliber working for you. We are definitely not very technology oriented and would not have made it through this process had Tyler not helped us. I don't know anyone seeking refinance at this time but I assure you the minute I do I will give them your name and number.

 
 

Beau S. - OH

Vincent kept in frequent contact with me and kept the process easy to understand and simple. Aisha Hoskins, stayed in communication with me and pushed the process,

 
 

Bertha G. - OH

Yana and Michelle was very helpful and professional and friendly.

 
 

Virginia F. - VA

I was very comfortable talking to Alicia and she addressed my many concerns. I would suggest that Alicia teach your loan officers how to treat potential clients. You have a great example in her. All the people that were worked with me through this refinance were great to work with. They were very pleasant, a good group of personalities. At the moment I don't know anyone who is refinancing their home but I will always recommend Alicia and whoever she is working for.

 
 

Sarah A. - PA

Alicia was the best person I could have asked for to help through this rough process of buying a home. I never bought a home before, I had a million question and she was always there 24/7 to answer me! This is such a stressful thing to go through and she made everything a thousand times easier, she went above and beyond for me and I couldn't be more thankful. I'm telling you if you're looking to buy a home choose her! You want someone patient and helpful through this and not someone who just cares about the money. She is amazing and I can't say enough good things about her. Thank you for everything.

 
 

J. B. - NY

Alicia was fantastic through the whole refi process. She kept in constant contact to guide us through the necessary steps to complete the process. Her knowledge of the refi process was exceptional and by the end my husband and I were completely satisfied with the service Alicia provided. If you are looking for a person to steer you right, you would not go wrong choosing Alicia Calabrace. Thank you for all your hard work, Alicia.

 
 

Virginia F. - VA

She was the best. Right from the first time she spoke to me her exuberance was contagious. I was so low when she called having been shot down by all the other companies. She came up with a plan. Encouraging me with her positive attitude and friendly demeanor. I have my loan. My house has been refinanced. At a lower interest rate. Thank you Alicia.

 
 

James B. - OH

Amanda was patient, pleasant, and knowledgeable. Everything was better than I expected. I found Reliance First Capital on the internet, so was a little skeptical at first, but could not have been more pleased, Thank you.

 
 

Lou Ann B. - OH

I picked the right place to get a VA loan (my husband is the veteran) I started working with Robert Metz in late 2018, but unfortunately I lost my job so had to hold off. Robert kept in touch through my job search. He was eventually promoted (no surprise) so he referred me to Amanda Ida Carlson. Amanda was awesome. She was very kind and patient while I obtained all the necessary documents. It was an awesome experience. Everything was done on line, so made it convent and saved time. I would highly recommend Reliance First Capital and Amanda. Never once did I feel pressured into anything. I trust Reliance First Capital and Amanda so much that I referred my son, who is active in RI National Guard, and she has been able to help him. Thank you Reliance First Capital and Amanda, I feel like I am now in control of my finances.

 
 

Robin G. - NC

It was perfect.

 
 

Paul M. - NY

Anthony always kept me in the loop and maintained a positive attitude and outlook even when things looked bleak. In the end everything went great and I honestly feel Anthony deserves a raise for all his hard work and diligence.

 
 

Lourdes R. - FL

Anthony provided exceptional service during the entire process. He was knowledgeable, courteous and prompt in returning my calls. The process of refinancing went smooth and easy thanks to Anthony.

 
 

Natalie C. - VA

Ashley was amazing. We had many obstacles and she got the job done. She even went on maternity leave and handled things during and upon her return. We truly appreciate the efforts and time taken.

 
 

Jocelyn C. - CO

Audrey did a fabulous job and is a great asset to your company. I'm grateful to have connected with her.

 
 

Aubrea C. - GA

Austin was awesome.

 
 

Tammy M. - TN

I didn't know much about what I was doing and Austin helped me with my options and walked me through the process. I had talked to a couple other lenders and am so glad I found Austin!

 
 

Connie F. - TN

Saved me from disaster. I didn’t know much about what I was doing and Austin helped me with my options and walked me through the process. I had talked to a couple other lenders and am so glad I found Austin!

 
 

Rose L. - OR

Brad, I've been thinking about you and sending you many Thanks of Gratitude for your help with my mortgage. There is so much extra money in our house now! What a feeling of relief about financial security- it feels so peaceful and unfettered. Thank you so very much.

 
 

Sharon B. - CO

Breanna was sweet kind and very helpful.

 
 

Richard G. - CO

Breanna was always able to answer any question I had. Very pleasant and easy to work with.

 
 

Kyle M. - OH

Brian was great. He gave us financial advice above and beyond our loan.

 
 

Rene R. - CO

Brian was great he kept us updated as we proceeded in our refinance very helpful and very professional, thank you Brian.

 
 

Joanne C. - NH

Brian Solomon kept me in the loop all the way through the process. We had a few glitches at the end, but that's water under the bridge. If he hadn't been so persistent in keeping in touch with me, I probably would have gone to another bank. He was always pleasant and walked me through the difficult "online documents".

 
 

Penny P. - PA

The loan process was extremely fast, I really do not have a suggestion.

 
 

Sharon H. - WA

Bridget is the most excellent representative of EXCEPTIONAL SERVICE, from explaining the options to getting back to me with answers to my questions... working with me when I had a hard time with the tech side of the process. No computer at home. Using the Senior Center and library's computers. Thank you Bridget for your excellent service.

 
 

Sharon H. - WA

Working with Bridget was like talking to a friend I can trust. Bridget was with me every step of the way. She is patient and explained in depth what I was questioning about the process of refinancing. She was always available. She called back if I left a message in a timely manner. Her personality of kindness and helpfulness was very apparent during our conversations. There is/was all ways the honesty and professional care that you want with someone you are giving sensitive information about your personal finances to. Thank you Bridget. You are appreciated.

 
 

Penny P. - PA

True Blessing. My experience was overall a very smooth process! My mortgage Analyst was quick to respond to my needs.

 
 

Kelle M. - NH

Bridget was super easy to work with and when at the 11th hour I almost bailed on my loan because of a variety of unforeseen circumstances, Bridget respectfully found a better option for me and happily walked me through the process. What was most impressive was that my finally choice of the loan likely did not bring as much back to the company as my final choice. She still remained upbeat, happy and was instantly responsive months later when I needed further information about my appraisal or money coming back to me from my old mortgage. I highly recommend her and will see her out for any future loans I may need.

 
 

Dewayne F. - PA

Bridget was wonderful to work with. She kept me informed quickly on any changes and updates. Hope to do more business in future and will be giving referrals.

 
 

Brandy H. - AL

Bridget was wonderful! I hit a few bumps in the road personally during this process but she stuck by me and stayed in contact with me. She worked hard to find the best loan for me. She is an exceptional mortgage analyst and great at her job!

 
 

Carole L. - MD

We own rental properties so occasionally we refinance one. This was by far the easiest refi experience we've ever had. Bridget was always there if we had a question. She kept us updated on the process all the way. 5 Star recommendation from this house.

 
 

Emily U. - NY

Amazing, patient, kind! She was so very kind and patient and reassuring! I am terrible with these types of processes and Bridget was always there to guide me through every step of the process. She really went above and beyond and I really appreciate her excellent service!

 
 

Brandy M. - AL

Bridget was wonderful to work with. She was patient, kind, and kept me informed throughout the entire process. I had a few personal issues during the process and no matter what she would also check in with me to see how things were going. She made this process extremely easy. I highly recommend this loan officer!

 
 

Bobby B. - NC

Bryan was the absolute best!!!

 
 

Nikki M. - VA

Christie Thompson was awesome, great service.

 
 

Delores M. - ME

I worked with Christina Santiago and she was wonderful to work with. She has great customer service and patience. Christina explained everything thing and very knowledgeable. I felt comfortable with her. I think Christina is a great asset to your company. Thank you Christina.

 
 

Kenneth H. - NC

It went well.

 
 

David M. - OH

Christopher and Taniesha were both so courteous, helpful and always positive. Chris went above and beyond to make us feel comfortable through the entire loan process.

 
 

Clayton S. - SC

Thank you for your help. Long road finally completed and now we're able to have a lot less stress. We probably wasn’t your easiest account but yet we never felt otherwise from you. We appreciate that greatly. Thanks again, god bless you and your family.

 
 

Waverly S. - TN

Courtney was outstanding, good and a well done job.

 
 

Frank G. - AZ

Dana was exceptional and a great communicator. She contacted us frequently to discuss the process and she solicited other team members as needed. Lisa Accardi, Processor also was fabulous. She also was a great communicator and kept us informed during the process. Frank also assisted with the process and was able to answer questions as needed. Working with Reliance First Capital was a positive experience and assisted us in meeting some of our financial goals. The staff were very professional, receptive, knowledgeable, and available. We were appreciative of all the staff that assisted us throughout the process. I do not have anyone in mind at this time, but will refer Reliance First Capital in the future.

 
 

Christopher B. - TX

Dana Navarro was AMAZING! She was my loan analyst, and did an amazing job keeping me informed and up to speed on things. Dana was very friendly, courteous, and knowledgeable. She was very understanding of personal schedule conflicts, and worked with me after hours many days after work to answer my questions. She even texted me while she was on vacation (I told her to enjoy her vacation, and that an answer could wait until she was back). LOL. Overall I feel very fortunate that she was assigned to my loan!

 
 

Laredo C. - KY

Dana was amazing!!! She closed my loan in two weeks. This was the best experience ever, she educate us through the process and help us to understand every single step. We are so thankful for her. She is truly caring.

 
 

Kristen O. - NY

Daniel Montgomery is knowledgeable, follows up and easy to get in touch with.

 
 

Donna A. - NC

David was pleasant, prompt, and professional. Never left me hanging.

 
 

Ann and Vince B. - NC

If you're looking to refinance, you have found the best place. We just recently refinanced and had the pleasure of working with Dawn Doros and let me tell you she gets the job done. She is very efficient and great to work with. 5 stars to Dawn, our new friend!!!

 
 

Vincent B. - NC

Dawn was very helpful during the whole process. She did exactly what she said she would. She was wonderful to work with through our refinance. 5 stars to Dawn.

 
 

Samantha D. - NY

Donna was fabulous. Donna took care of everything in no time. It was painless and she was amazing. Thank you Donna. Highly recommended!

 
 

Ben L. - NY

Very good experience. We had previously used Reliance First Capital before with another person but Donna was just as good and made this whole simple and easy to understand.

 
 

Dan D. - ME

Donna was a dream to work with. She’s very friendly and knows her stuff. I've made a new friend with Donna. I would highly recommend her. She got us a very good deal.

 
 

Michael S. - NC

Elizabeth was great to work with. Her service was informative and exceptional. I will gladly share her name with anyone asking about a mortgage.

 
 

Eric F. - AL

Eric Michael Alioto was exceptional. He kept in contact during the whole process, he was easy to get in contact and always returned my calls. I was always able to reach him day or night to answer any of my questions. He explained everything so I understood. He made this process less stressful.

 
 

Scott R. - OH

Eric did fantastic job.

 
 

Melissa S. - NY

Gary always in contact and reachable when needed.

 
 

William S. - NY

I am a skeptical person and was reassured throughout the process.

 
 

Rosemary E. - NY

Thank you very much for helping me refinance my mortgage! Your guidance and patience with me was what got me through the whole process. Tammy Kaur was a big help too with getting statements that where hard to get. I bless the day I clicked on Quicken Loans and I was placed in your capable hands. The mortgage from Reliance First Capital is perfect for my situation and has given me the finance stability I have been looking for! Thank you again! May God bless you and Tammy!

 
 

Debbie S. - WA

It was the easiest house refinance I have ever done!

 
 

Daniel M. - DE

Henry's knowledge and ability to thoroughly explain the many options concerning my refinance goals was just what I needed. He was able to provide answers to my many questions. I especially liked being able to review the various options on my computer while at the same time discussing these on the phone. He was always quick to respond to any concerns I have via e-mails or phone calls. He made my entire refinance experience a simple and successful process. We even had a few minutes to talk and “solve” most of “The World's Problems”….. Well at least talked about…..solving may take a little longer...

 
 

Dan M. - DE

Henry's knowledge and ability to thoroughly explain the many options concerning my refinance goals was just what I needed. He was able to provide answers to my many questions. I especially liked being able to review the various options on my computer while at the same time discussing these on the phone. He was always quick to respond to any concerns I have via e-mails or phone calls. He made my entire refinance experience a simple and successful process. We even had a few minutes to talk and “solve” most of “The World’s Problems”... well at least talked about... solving may take a little longer...

 
 

William L. - SC

Jaclyn was extremely informative and helpful at any hour of the day. She always returned our calls quickly and kept up informed everyday with what to expect next and the time line for future days. Jaclyn was a pleasure to work with, and we will recommend her to Friends and Family. Great friendly and quick process. Thank you for a smooth Loan process.

 
 

Kimberly R. - OH

James was awesome!!!!! He was a delight to work with. He was very kind and explained everything to me. I enjoyed working with him and would recommend him to anyone need to refinance. I will keep this in mind and make referrals directly to James, as I want to make sure any one I know gets to work with him.

 
 

Essie S. - PA

Thanks for your services.

 
 

Randall T. - WY

Jared was available at any time I had any question, and relays knew the answer!

 
 

Julie W. - KY

Tried to refinance and waited 90 days to get turned down. Jared listened to our experience, told us what he could do and he did!! In fact, he did exactly as he promised in 30 days and had great communication throughout entire process. We are very, very pleased and would highly recommend for purchase or refinance.

 
 

Arlene L. - AZ

Impressed with Jennifer's follow-through and friendly attitude. Went well from beginning to end.

 
 

Michele G. - TN

Let me start by saying how impressed I was with our loan representative John Maus. Initially when he called I was a little apprehensive after my previous experiences with other loan reps. To my surprise, John was not the least bit pushy and was willing to answer any questions I had. He actually made the whole refinancing process rather pleasant. He was very personable and always responded immediately to any questions or concerns we had. That being said, he even was egregious enough to keep a line of communication during his down time. It's nice to know there are still truly honest and professional people out there!

 
 

Michele G. - TN

Let me start by saying how impressed I was with our loan representative John Maus. Initially when he called I was a little apprehensive after my previous experiences with other loan reps. To my surprise, John was not the least bit pushy and was willing to answer any questions I had. He actually made the whole refinancing process rather pleasant. He was very personable and always responded immediately to any questions or concerns we had. That being said, he even was egregious enough to keep a line of communication during his down time. It's nice to know there are still truly honest and professional people out there!

 
 

David M. - NH

It was a good experience. We searched on line and we were connected with John. After that the process was seem less. It was a good experience and I would recommend using him to anyone.

 
 

Sharon G. - LA

John made the process very easy. We talked just about every day. It was like talking to and old friend. I has a few hiccups along the way, however John immediately smooth things out and explained every aspects of the situation. He is an extraordinary guy! I truly appreciated all of his efforts, his engaging conversations and willingness to share life moments with me. Thank you, John you are definitely exhibit the fruit of the spirit. God bless!

 
 

Craig E. - NC

Great and professional experience. The team was professional and always kept me informed throughout the entire process. Any questions were promptly answered. I would recommend their services to others.

 
 

Frederick Y. - NC

I recommend Julianna.

 
 

Michael H. - OH

Karen made the whole process trusting and easy well informed at every step I will give her a big shout-out.

 
 

Gilbert F. - NH

Kelly was the sole reason I chose you.

 
 

Scott M. - KY

John and Carolyn was great to work with. They went above and beyond!

 
 

John M. - OH

John was detailed and always there with answers and help. He was clear and precise in everything he did. John was always friendly and courteous. He seemed well trained and was quick to instruct when I needed him no matter when help was needed.

 
 

Jennifer M. - SC

A wonderful person to work with and knows what he is doing!! I would recommend him to anyone!!

 
 

Ann M. - RI

Joseph was kind, soft-spoken and extremely professional in his approach in dealing with me. I am grateful for all he has done to change my mortgage situation with my best interest in mind. I do not have the name of any individual, at this time, but will definitely keep Reliance First Capital upper most in my mind when the opportunity presents itself to suggest a mortgage lender to a friend or family member.

 
 

Stephen P. - NC

Hire more people like Julieanna and Lisa...who are the best examples of servant leadership I have ever experienced in my life. As a professional I have been teaching Leadership classes for future school leaders for almost 20 years and have exemplified this service as well in my own life. From teaching groups on effective communication skills, to dealing with conflicts, to building effective teams...all of this is embodied within the professional framework of these two professionals and as their supervisor, I would want to see them heading up any and all training sessions for future clients.

 
 

Cynthia F. - NY

Kelly was exceptional to work with. Pat was also very helpful.

 
 

Michael S. - TN

Kristen, I think, is a very good asset to your company. Thanks for everything.

 
 

Stacy C. - TN

Kyle was so very knowledgeable and helpful!! I enjoyed speaking with him because he understood I had a lot of questions. Super nice in fact, I cancelled with another company to go with him because he wasn’t pushy and was very patient and knew his stuff!! I also really liked being able to communicate over email and text messages and not having to go to the place 15 different times and make appointments... I was able to do this even while at work in my breaks! I have been very pleased!!

 
 

Marilyn W. - KY

Kyle was both professional and very personable. How nice to talk to someone who really listened, understood, and followed through!

 
 

Besnik U. - NY

Good quick loan process. Worked with Lance on a loan and everything went exceptionally well. Lance worked really hard around my busy schedule to keep the ball rolling and get the loan done. I would definitely use Reliance First Capital again for my next deal.

 
 

Anthony P. - NY

It was great experience. Lance made the process easy. He was in constant contact with me. He always found the answer even if he didn’t know right away.

 
 

Frank R. - MI

LaTresha a Lucida for your company. She's a Gem of Personality and a genuine asset to your cooperation. The synopsis of the process Bridges greater Opportunities if others like those mentioned above will mirror the Encounter I garnered.

 
 

Leslie M. - NM

Leslie is very patient and professional. Leslie communicates regularly and effectively throughout the loan process.

 
 

Connie K. - KY

Leslie was knowledge professional answered all questions explained anything I was not sure of, went above and beyond. Everything went great no problems.

 
 

Christopher H. - VA

Leslie was the most helpful mortgage analyst I have ever work with. Dealing with her was like working with a life time friend. Exceptional analyst that knows her job.

 
 

Chuck H. - TX

Lisa did a great job. She lowered my taxes and insurance before the loan was even completed and helped every step of the process, she even called me back late at night to answer my questions.

 
 

Tonya F. - AL

Great re-fi experience, working with Lisa was a pleasure. She was very knowledgeable and answered any questions I had regarding the whole process. I would high recommend Ms. Martin to anyone.

 
 

Nancy B. - AL

Maya went above and beyond to help me open and sign forms as I had internet problems. Friendly and courteous with a sense of humor.

 
 

Rita A. - CT

Michael is the greatest, so kind, understanding and extremely efficient. Always pleasant. Thank you.

 
 

Rita A. - CT

Every step of the way Michael was always encouraging and understanding. It was a great experience, thank you. Michael guided me through the whole process keeping me informed every step of the way. The entire process took about a month, I was a nervous wreck, but you came through for me. Thank you very much.

 
 

Susan S. - NY

Mike was wonderful to deal with. Dealing with him was like having a personal friend in your corner. He explains everything and answered all my questions in a timely manner. He truly understands that people have busy lives and does his best to make everything come together without a glitch. I would truly recommend him and this company to everyone.

 
 

Patrick C. - TN

Miles kept on top of our refinance process and clearly explained the steps we were going through. Lynda always responded with as much information as she could provide. This was a very tough process due to the unique aspects of our situation. If it weren't for the professional and courteous attitude and demeanor of your team, we would not be looking forward to going through this process again in 6-12 months to lower our interest rate.

 
 

Jo Ann S. - KY

This is my third loan with Reliance First Capital. And it's all because of the dedicated work ethics that Miles has displayed. He has always made me feel comfortable and safe and secure in the loan process. With first loan he got me out of debt. Second loan taught me how to stay out of debt. With the third he just saved me money because of lower interest rates. I would recommend Reliance First Capital but would send them to Miles.

 
 

Terry W. - LA

Natasia made sure to get any and all information up front, to assure that this process could move fast. I did run in to some unforeseen issue on my end. However Natasia talked and walked me through them. She keep me updated through the process. With Natasia as the loan representative I will recommend her anyone looking for financing a home or refinancing. She is awesome.

 
 

Robert R. - WA

Can't say enough good things about Phillip! So understanding, professional, yet great sense of humor and down to earth! I enjoyed our friendly chats. Hi Phil! Keep doing what you are doing.....it works! Anyone I have spoken to at Reliance First Capital was courteous and attentive....you have a great staff!

 
 

Marcy M. - OH

We recently decided to refinance and take advantage of a lower interest rate. We were really overwhelmed at first with so many different lenders/providers, and were starting to second guess if it was going to be worth the time and effort. We were so unsure -until we got the call from Preston with Reliance First Capital. This guy literally never gave up or backed down. He assured us that it really was the right time to go through with this. Preston was able to take away all the worry and doubt. He always stayed in touch, we never had to wonder where we stood, and he made us feel like a priority. Preston was always kind, and courteous and very on top of his game. He really helped make the transition painless. We would gladly recommend Preston to all of our family and friends.

 
 

Rachel W. - TN

Preston and Lindsay were both outstanding to work with! Best experience I've ever had! Will definitely recommend and use again!

 
 

Eric M. - RI

Rebecca is the best!! She recently helped me refinance my loan and saved me a lot of money. Once she ran the numbers I was sold. The entire process was very easy. Everything went smooth and Rebecca made sure of that. If I ever had a question or needed help she was always a phone call or email away and I loved that about her.

 
 

Terry R. - OH

It was a painless process! Rebecca was amazing to work with ... she worked with me on a personal level the whole way through this process. She made it so easy to get this done. I would recommend her to anyone who is looking for a home loan or to refinance! Thank you for all your hard work, keep it up!

 
 

Denise L. - MD

Regan is amazing. He provided exceptional service.

 
 

Joshua P. - KY

Reagan was great. I didn’t have a single problem with him.

 
 

Ruth K. - TN

The people that my husband worked with were fabulous!!!! Thank you all so very much!

 
 

Paul C. - NC

I ended up missing a chance to lock the best rate based on Rick's advice. Some mortgage companies let you lock and if the rate drops you can relock and not have to wait 45 days. I estimate this cost me 2K on the front end. I guess it was an expensive lesson.

 
 

Rhonda W. - TX

Richard was awesome, he made everything so easy and we were able to complete the loan quickly. He made sure we closed near our home.

 
 

Sandra N. - FL

Ruth stayed with us through all the challenges, stayed positive. Felt as if I was working with a friend who cares about me. Impressive service.

 
 

Tenita H. - LA

Sharon did a fantastic job throughout the entire process, and should be considered an asset to your Company.

 
 

Evangeline S. - NH

Shashin got us the best rate, explained what additional cash out would mean and how just adding a few more dollars would mean to interest rate and total cash out. He kept us well informed during the entire process. Considering that we had to switch from one lender almost towards the end of the process, Shash made the transition smoothly and timely.

 
 

Dane H. - PA

Stephen was very prompt in getting back to me with answers, and had no problem explaining all our options to us.

 
 

Lana W. - SC

Mr. Bruefach was very helpful throughout the entire process. That in of itself made our experience exceptional!

 
 

Gaylon B. - TN

Taylor is a very professional, caring, honest, informative young man. This whole process of refinancing was very stress free for us. Never once have did we ever wondered where or what was going on thru the loan process. So greatly thankful for the whole team that worked on our behalf! May GOD bless all of you! Thank you so much!

 
 

Scott G. - LA

Taylor was phenomenal. We hit some bumps, but he kept working with us until we were fully funded.

 
 

Bertrand M. - LA

Teddy did an excellent job. He explained everything in detail. He made me comfortable with the entire loan process from start to finish!

 
 

Randy C. - CA

I would like to say working with Teddy Ferrell was a fantastic experience when he said that he was going to do this and make sure that we get our cash out like we did before well he did it the second time and came through with flying colors so I recommend him to anybody my friends my nephew's my whole family. He did a great job and yes I would go back to him if he calls me back has a deal for me I will work with him without any questions. Because of him I got a new truck bought and paid for paid off my car bought new furniture there's a lot of Home Improvements yes I would work with him without any doubt and I thank you Teddy for what you did for my wife and me made our dreams come true and I thank you very much Happy New Year hope to hear from you again in life.

 
 

Cheryl P. - TX

Teddy is exceptional, then add the team of Reliance First Capital and all is awesome. Teddy is very good at what he does and that is guiding clients through unfamiliar financial maze. He makes it much easier with phone calls, of updates and reassurances. It has been a pleasure working with him. Many blessings on him.

 
 

Cheryl P. - TX

The Best Ever!!!! Teddy was great. He had a very good friendly, uplifting personality. He was always on top of everything. During this process, if I seemed a little down, he would immediately state to me that it will be just fine. We can do this. He was not just saying it as a pushy sales person, but as a certain person/friend would because it was important to me. He listened, and worked hard to get everything I needed to accomplish my goal. He paid attention to every detail. My overall experience with Teddy was awesome.

 
 

Jerry H. - TN

Thomas went above and beyond to answer all my questions. He immediately called me when I had questions. He made the process very stress free.

 
 

Odessa R. - SC

Thomas and Lynda did a professional job with my loan application from the beginning to the end. They guided me through every step of the process. I compliment Thomas for his dedication and his fortitude in completing a job well done.

 
 

Anna M. - OH

Tim and Lindsay were both helpful and made the process easy. Both have great personalities and are very professional. I had fun working with them.

 
 

Keith B. - NC

Toi is a pleasure to work with and explains everything. This was second time and I was fortunate enough to work with her.

 
 

Karen D. - CT

Tyler worked very hard for us to get our home refinanced. Due to our financial situation at the time it was a challenge but Tyler and his team got the refinance through all of the roadblocks put in front of them. Tyler certainly is a very knowledgeable and very patient with us.

 
 

David S. - CA

Vincent never gave up. He did exactly what he said he was going to do and that was to close the loan.

 
 

Tim K. - AZ

Vince was extremely helpful and professional. The process was smooth and easy.

 
 

Raymond D. - TX

William made my experience a very rewarding one. Awesome.

 
 

Gene A. - NH

Zachary answered all my questions. Taught me information about the process, and was very friendly and easy to work with.

 
 

Laurie K. - PA

I've been working with Alicia for about a year now and have had several clients use her company for their Real Estate purchase. Alicia really goes above and beyond to help people who never thought they could purchase a home. If you've ever been turned down for a mortgage in the past, I encourage you to talk to Alicia and see what her company can do for you!

 
 

Thomas M. - TN

It's unbelievable how much work Angela put in to get be funded in this process over a year worth of emails and phone calls back-and-forth returns every time she is definitely an asset to your company as far as I'm concerned.

 
 

Kevin M. - AL

Audrey was absolutely INCREDIBLE! KEEP HER! She’s an asset to this company! Audrey went absolutely above and beyond to help me and my family surprise purchase our first home for our 8 year old son. She was very very courteous, understanding, honest, and all around a ray of sunshine just to talk to through the whole process. She made sure that we were satisfied to the fullest!

 
 

Ryan M. - PA

Austin was very nice and helpful when I called him! However I had to check in for updates!

 
 

Brandon P. - PA

I had put the idea of refinancing out of mind after several unacceptable proposals were presented by other brokers. Brandon called with a sound logical approach that would accomplish my goals. He locked in the interest rate and I executed my loan documents five weeks later. I was kept informed throughout the entire process, and guided through the document and information gather steps. Kudos to Brandon and the entire Reliance First Capital team. Their industry knowledge and professionalism gets a 'Five Star' rating from me.

 
 

Lauren P. - OH

I am very satisfied with the process and cannot think of anything to improve upon. Brian did a tremendous job navigating me through this loan process. It was a particularly stressful time for me, and he went the extra mile to help me through all the process step by step.

 
 

Joanne M. - PA

Brian is very courteous and knowledgeable. He worked very hard to meet our needs. Highly recommend!

 
 

Faye A. - AL

Could not have asked for a better Mortgage Analyst to work with. As far as I am concerned Bridget is the best! Easy and pleasant to work with.

 
 

Faye A. - AL

I was very happy to work with this loan officer. She made it easy and not too much of a hassle. She returned every phone call and answered every question. Couldn’t ask for a better person to work with. This was a very pleasant experience. Thank you so much! I am computer illiterate and she helped me all the way.

 
 

Melanie P. - MA

Bridget was absolutely amazing. She always was there when a question came up and explained everything so I could understand it. She was very professional and compassionate about our needs. Will definitely recommend her to anyone who needs and type of mortgage help. Will be working with her again in the future.

 
 

Elsie C. - PA

I had the best experience. Bridget helped me through. I was scared at first but she made me so comfortable, thanks Bridget.

 
 

Richard C. - AL

Bridget was very helpful with this refinance by keeping us updated on its status and calling at least twice a week to make sure every was going ok. She even helped a computer dummy, me, in how to do the computer stuff. If I need to, I will call her in the future and pass her information on to my VA friends.

 
 

Melanie P. - MA

The entire process was easy and painless from start to finish. I thought it was going to be painful and stressful. Not with Bridget's help. She listened to what we needed and came up with several options for us. She explained everything to us so we were able to make the choice which was best for us. Bridget also was there every step of the way even when it was a different department turn to work on stuff. I would highly recommend Bridget again and look forward to working with her again in the future.

 
 

Davendra L. - NC

Bryan went above and beyond to make sure all my questions and concerns were addressed. I was impressed by his willingness to help even after the loan funded.

 
 

Sherae C. - FL

I appreciate Caleb's professionalism and assistance during this process. He was very helpful in meeting my needs and financial goal, which was a blessing.

 
 

Cathy S. - NC

I would once again like to take this opportunity to commend Christine Crutcher as well as Reliance First Capital for the efficient and seamless re-financing of my home. This is the second time I have refinanced with her managing the refi as well as assisting my sister with a purchase of her home which Christine handled as well. She is an amazing asset to your company. I have never had anyone – over my many years of purchasing homes – had anyone that handled it with such attention and accuracy and enthusiasm as she does. The average time to wait on a response from her was maybe 5 minutes. I also would like to thank you for the part you have played in the current and past as well. I will continue to recommend your company – as well as Christine – to anyone I know who is purchasing or refinancing. It has truly been a pleasure. I wish you both – and your families - a very safe and wonderful holiday and a very Happy New Year!

 
 

Awa C. - AL

What a wonderful experience I had working with Chuck Franciscus in refinancing my home mortgage. I would recommend Reliance First Capital to everyone who is looking for a home loan or refinance. Chuck was so helpful in getting this accomplished. Extremely reliable and great communication during the process. Thank you Chuck for all your efforts and patience.

 
 

Awa C. - AL

What a wonderful experience I had working with Chuck Franciscus in refinancing my home mortgage. I would recommend Reliance First Capital to everyone who is looking for a home loan or refinance. Chuck was so helpful in getting this accomplished. Extremely reliable and great communication during the process. Thank you Chuck for all your efforts and patience.

 
 

Rose M. - WY

Christine answered all of our questions.

 
 

Robert F. - SC

Christine was very professional and very honest. We really enjoyed working with her. She keep us informed about every step of the process.

 
 

Louis M. - LA

Chris went above and beyond. He worked with me as someone who truly cares and made me and my family feel like a priority to him.

 
 

Juan L. - GA

Dana, congratulations on your excellent work. I am very happy how the refinancing process was done. For my part, I just have to thank you for improving my finances. Dana showed me that she is very professional and her communication is excellent, all my doubts were put to rest by her. Dana thank you very much for everything, thank you, thank you, thank you.

 
 

John K. - MD

Daniel did an outstanding job with our loan.

 
 

Janice J. - DE

Dan, you are a great guy who helped us through the refinance of our home! You guided us step by step. This was the easiest refi we ever went through. You are very professional and we were so comfortable talking to you. Hope you succeed further in your career. Thanks again! 😊

 
 

Terri M. - PA

I would highly recommend Daniel Montgomery at Reliance First Capital. He went above and beyond his job to help me and it has changed my life!! He was very professional and knowledgeable. He is an AMAZING guy!!

 
 

Sherry C. - NY

Donna was a very pleasant and professional women to work with. She was always available for all my questions and guidance for our refinance. She made everything go very smoothly from the paperwork to signing of the documents. I would recommend Donna to my friends or family that are looking for a mortgage. Thank you and all the best.

 
 

Theodore W. - LA

Edward got involved with my loan and has provided outstanding service and follow up. I am well pleased with his overall knowledge and compassion in getting this loan completed.

 
 

Paul P. - VA

Eric was able to do this loan where others had failed to do so.

 
 

Timothy B. - MA

Eric was my Mortgage Analyst from start to finish!! He was AWESOME!! Staying in contact with me while he was sick and after hours and on the weekend!! He went above and beyond to guide me thru my entire process!! Couldn’t have had a better person working with me!! I’m grateful!! Eric and the staff around him made me feel like they ALL were working to get this done for me!!

 
 

Eugene A. - NY

Overall a smooth process.

 
 

Kelly P. - PA

Erica Vella at Reliance First Capital was amazing throughout our entire Mortgage process. She quickly responded to all of our questions and made the entire process go smoothly. She was so kind and considerate of what worked for us and genuinely wanted the best for our family! Thanks Erica!

 
 

Kelly P. - PA

Erica was amazing through our entire process. She responded quickly with any questions or concerns that we had. Erica made sure everything was done to benefit our situation and was supportive throughout!

 
 

Thessely P. - TN

I was extremely nervous about the process but I needed some financial help. Reliance First Capital made it way less difficult than I perceived. Please do not change what you guys are doing. Unfortunately, I am unable to provide any referrals at this time but I will be more than happy to do so as soon as I can.

 
 

Segunda C. - NY

I have a very good experience with Reliance first Capital because they helped me make my dream come true of buying a property in New York and what I can say about them is that they are very efficient people who know what they are doing and do not stop until you comply your goal greetings to everyone especially for Erick Cifuentes and keep going helping more people fulfill their dream

 
 

Lily D. - AR

Francis Allen Pesci was my mortgage lender. He was great, stayed in touch every day with me. He explained everything ahead of time. Almost everything can be done by internet. He was fast and got my loan approved and funded in a very short time.

 
 

Wendy L. - PA

Our experience with Reliance, specifically with Alien Pesci, was very positive. He was extremely helpful, knowledgeable and courteous. If we had questions he was readily available to assist. We could not have been in better hands!

 
 

Mary C. - TN

I worked with Allen Pesci at Reliance First Capital on refinancing my mortgage. He was professional, courteous and got the job done in a much less time than I expected when others said it couldn't be done. Use this gentlemen for all your mortgage needs. He's the best!!!!

 
 

Thomas B. - PA

Genna Englert was my loan processor. She did a super job thru the entire loan process. Give her a big raise. You cannot improve on excellent.

 
 

Michael D. - NY

Jim was more than exceptional. He is the main reason I chose to refinance with Reliance First Capital.

 
 

Kaylee M. - MI

Jamie was very professional and pleased us through the entire process. She was very responsive and walked us through every step. Made what could be a stressful experience into a pleasing easy understanding experience.

 
 

William B. - DE

Joe was keeping me advised of every step in the process and was always there if I needed a question answered or had a concern. I have to admit, this is my third time in redoing a mortgage. This was by far the easiest process and less stressful process I have ever encountered. When I first decided to make the step in doing this I was getting ready to be Med to jump through hoops and do a two-step to get this all done, as in the past. But this process in the end was very easy and with very little stress. Joe Nagle, was so helpful and pretty much held my hand (metaphorically speaking) as he walked me through the process. Thank you!

 
 

Cecile L. - NM

Angela was awesome, Aisha was also great. We don't know anyone at this time but if we ever do will definitely refer Reliance First Capital. Thank you.

 
 

Luke B. - AZ

Audrey was the absolutely best. She was personable, understanding and prompt to answer any questions I had. I felt as if I was working with a friend. I am so thankful to her and the Reliance First Capital teams for giving my husband and I am opportunity for financial relief. We are thankful beyond words can describe. Audrey deserves a raise. Honestly she even returned calls on weekends....who does that? I wouldn't!! I don't have anyone on top of my head right now but I will refer anyone of my friends if they ever are in need of your services.

 
 

Heather D. - NH

Austin was fantastic from start to finish.

 
 

Deborah R. - MD

Brandon was outstanding! Very courteous and professional.

 
 

James R. - OH

Brandon was great to work with and kept me informed throughout the entire process.

 
 

Lynne O. - PA

Amazing! Brandon was great! Professional, efficient and so easy to work with. When he didn't know an answer he found it out quickly and got right back to me! Greg was also amazing. Both make a great team! I was not interested in refinance due to all the hassles involved with doing this process. But after speaking with Brandon initially I realized this was going to be a great experience. From that point on, he was fantastic to work with. I highly recommend this company to anyone looking to refinance/loans. 5/5 Stars!!!!

 
 

Martha B. - AZ

I have limited experience with mortgage lenders, but was satisfied with this experience, I found Brian and Rasool to both be helpful, well-informed and attentive to my questions and concerns, I have already spoken to friends and family about my very positive experience with Reliance First Capital.

 
 

Jeanne S. - NH

Brian Solomon thoroughly explained process and answered any question big or small that I had.

 
 

Stacy B. - NC

Bryan remained in constant communication with me and was very courteous. Great experience! From my initial phone call to closing was 3 weeks. Very expeditious. I do not have anyone at this time but will certainly refer friends and colleagues in the future.

 
 

Raymond S. - FL

Caleb helped us greatly in getting the loan that we wanted, I appreciate all the hard work that he put in for that thank you.

 
 

Ivan J. - OH

Carol was very professional honest and caring. I am glad that we did refi with Reliance First Capital.

 
 

Betty F. - TN

I want to thank Carol for helping me she was there every step of the way Always kept me informed thank you.

 
 

Doris R. - PA

Very nice doing business with you.

 
 

Linda and Robert B. - MA

Chrisanna provided us with exceptional service from beginning to end! Our Reliance First Capital mortgage analyst, Chrisanna exceeded our expectations throughout the refinance process. From the very onset she was professional, courteous and explained things clearly and concisely, and was always available to us! Chrisanna listened carefully to what our needs were and carefully designed a loan that was affordable and improved our financial situation. Her knowledge and professionalism made our experience very positive, but what makes her stand-out is how empathetic and genuinely connected she is to her customers. She took the time to get to know us and made us feel "special" and we were not just "a number," which is a gift! At times all of the paperwork, documents to sign and submit etc. became daunting, but, Chris always reassured us that it would all be worth it and it certainly was!!!! We've refinanced a few times and there is no comparison to how positive our experience has been with Reliance First Capital and it's mostly because of the person, Chrisanna is! Reliance First Capital has a "precious gem" in her and the company is fortunate to have her on their team!!!!! We are so appreciative of all she did for us and now we are able to give our daughter, Briana a beautiful wedding next Fall!!!! We will highly recommend, Chrisanna and Reliance First Capital to family and friends!!!!

 
 

Leslie B. - ME

Thank you for helping us get caught up on our bills. Christina you were really very patient with me, I appreciate all your hard work.

 
 

Michael S. - MD

Courtney was wonderful in helping me with my loan.

 
 

Dawn M. - NC

Courtney was excellent in everything. This was the smoothest, easy and fast refinancing I ever did.

 
 

Christopher R. - TN

Dana was great to work with. She kept me informed during the entire process.

 
 

Ana S. - GA

Dana did an excellent job, the whole process was fast and uncomplicated thanks to her performance, and through the whole process she helped me to understand everything. I can say she is a hardworking, nice, and excellent employee.

 
 

Martha M. - ME

I had several people who called me about refinancing but Daniel was the most personable who cared more about where I was at emotionally and financially than funding his pocket. I know it's his job to help people like me who have dug themselves into a hole to lead them back out of it. Some of my calls with others were such a pressured call I couldn't even continue as I wondered if they were working for themselves or working for me. With Daniel he always had my best interests at heart and I am so grateful he was the one that took the ball and ran with it to find my loan. Thank you Daniel you are a pleasure to work with! So different from the other people I talked to that were like "used car salesmen!" You definitely are not! Your professionalism is amazing and you definitely worked hard for me to help me out of a very deep hole I dug for myself!

 
 

Herve O. - PA

Daniel explained very clearly all my options, supervised the process and was always available to answer all my concerns. He made the all process look very easy.

 
 

Kathleen B. - NY

Dan was very professional and knowledgeable. But my main comment is that he made it personal, he made me feel that I/ my business was very important to him every single time we spoke. He certainly is an asset to your company. I actually feel I made a friend of Dan.

 
 

Donna and Mark H. - SC

Dawn was great to work with. She made the complete process completely painless. It was like she read my mind. There was always a call or message about updates or changes, so there were no unexpected surprises and we were always informed every step of the way. We have had 4 mortgage loans and this experience was by far the best. I owe it all to Dawn and her team. Everyone I dealt with was pleasant and very helpful. On a scale of 1-10, with 10 being totally satisfied, I would give Dawn and her team a 10+. Dawn is a great asset to the company. She totally exceeded my expectations and I hope she is compensated for doing such a wonderful job for us. I would like to say, I had doubts about the process, but it was smooth sailing the whole time. She kept me informed every step.

 
 

George C. - OH

Devery answered all my questions and if he did not know he found out and got back to me usually very quickly.

 
 

Lesli O. - ME

Great communication. Donna was very professional and friendly. She communicated at every step of the process. This was an easy transaction! Thanks.

 
 

Naresh L. - NY

Quick and helpful. Donna was very easy to work with, and always available for enquiries and guidance. I thought the paperless process was extremely simple and efficient, including the electronic signing, and not burdensome as most processes tend to be. I'd recommend Donna to any friend, if they are on the lookout for a loan. Best!

 
 

Peter M. - NY

Excellent experience! Donna was so personable and professional, she made the whole process of our refi seamless, along with all her colleagues. I would recommend her to anyone looking for a mortgage.

 
 

Steve P. - TN

Dylan was great to work with. His response time was perfect.

 
 

Steve P. - TN

Reliance First Capital exceeded all of my expectations. My Mortgage analyst, Dylan Edgell, was very creative and came up with a plan that met all of my needs. His response time and follow through was perfect.

 
 

Robert T. - VA

Elizabeth was very professional and had a nice personality, she always returned my call immediately.

 
 

Jennifer M. - MA

Eric was EXCELLENT through the entire process! Thank you for all that you did to make this go very smoothly.

 
 

Evelyn S. - NY

Service was GREAT!!!!!!! Eric was professional considerate, patient and keep lines of communication open. Eric explained everything to me in terms that I understood, and he worked hard to get me a refinance for my home. Thank you so very much you guys are my Heroes.

 
 

Azir K. - NY

Francine's dedication, attentiveness, efficient work ethic, and excellent customer service make me proud to do business with such competent professionals!! Excellent service, recommended to everyone I know!

 
 

Margie W. - SC

Frederick was very helpful during the entire time in processing the loan.

 
 

Deanna F. - ME

Genna was so super awesome! Keep me in the loop near daily, explained things to me even the simplest thing of how to make my iPad do what I needed! She's awesome!

 
 

Desmond K. - NY

Genna was an excellent at explaining the whole progress and A+ for returning phone calls.

 
 

Greg Z. - AR

Henry was fantastic. Very pleasant experience. Unexpected. I will refer Henry when there is opportunity.

 
 

Susan P. - MA

James was a pleasure to work with. I will definitely let all my friends know that if they are looking for a mortgage he's the person to talk too.

 
 

Jun M. - NY

Everything was done perfectly. James is excellent and very professional. I will definitely recommend you to any of my friends who will need your services.

 
 

James S. - SC

Everything went smoothly and it was a pleasure to work with Courtney. She was very efficient in assisting me in obtaining this loan. She was professional and kept me informed during the entire process.

 
 

Cynthia S. - VA

Smooth sailing. Jamie kept me informed about the steps of the loan process. I appreciated the phone calls and emails to provide me with updates. She takes a personal interest in her clients.

 
 

Neil N. - NY

Jeff was prompt, straightforward and diligent. We have no reluctance in recommending his professional services to anyone seeking to finance or refinance their home. We reduced our interest by a significant margin in a reasonable amount of time. Even minor issues were addressed promptly and we are most satisfied with the outcome. We found Jeff Levis very professional and highly personable. Thank you Jeff!!

 
 

Allen K. - LA

Calls were returned with hours and she was always happy.

 
 

Regina K. - LA

Jennifer Lutsch made the process so easy and she was very professional. She answered my questions immediately and was always cheerful. I saved $200 on my mortgage. Thanks Jennifer for the personal service.

 
 

Melba P. - TX

Wonderful experience. They have been eager to help us in all areas of our process of getting a home improvement loan/to refinance loan. Very nice people to work with.

 
 

Carol N. - PA

We recently refinanced our mortgage and John Maus was our loan officer. He was great. He was very patient with me as I was having trouble with the computer. He was always making sure I understood what was going on and if I had any questions. I would recommend Reliance First Capital to any of my friends.

 
 

Bob W. - MN

Working with Reliance First Capital made it all happen. John Maus in the Independence, OH office was great to work with. He was very capable in resolving problems with a government loan and kept us informed of the progress of the issues. I would highly recommend both John and the entire staff at Reliance First Capital for all of your home finance needs.

 
 

Patricia B. - NC

Joe gave such comfort and was so down to earth to deal with. He was a true gem during the whole process.

 
 

Earl D. - TN

Kelly kept us up to speed through the entire process.

 
 

Joshuah P. - TN

Great experience! Kelly made the refinance process simple and easy to understand. As this was my first time refinancing, Kelly took a great deal extra explaining the details of everything we did. I am very thankful to Kelly and everyone that in her office that I worked with.

 
 

Ed P. - NY

Kelly helped me secure a mortgage that was perfect for me and my family. She made the experience personable. I knew right away that she was working for me, she was steadfast, loyal and most importantly honest.

 
 

Earl D. - TN

It was a good experience. The entire process was very easy, thanks to Kelly. She was very knowledgeable and answered all our questions in a friendly and timely manner. She was very patient with us, and everything appeared to move along seamlessly. Kelly is definitely an asset!

 
 

Ron D. - SC

Persistence paid off for Mr. Swinson. I was having communications problems with my Veterans refinancing mortgage analyst. Mr. Swinson gave me a call, explained his program since I had enough with my previous mortgage analyst. I agreed to deal with Mr. Swinson. He is a consummate professional, who understands integrity. Everything he explained to me about the mortgage process was accurate. I rate my experience as a ten. There is no question that I will use Reliance First Capital, LLC again. I look forward to working with Mr. Swinson again.

 
 

Jack T. - CT

Overall the whole process went pretty well. The group did a good job and we met our objective. We had few hiccups along the way, but satisfied with the end result.

 
 

Maria R. - TX

LaTresha was very professional, efficient courteous and impeccable in providing information, I thanked Ms. Patman for getting my refinancing executed in a timely manner.

 
 

Wallace M. - OH

Lisa Margevicius led me through the process. She laid out every step I was to follow. If I was confused I was able to contact her easily. Lisa was not on me very informative she was very enjoyable to do business with. Lisa has followed up with me since the closure on my property. I have been extremely pleased with Reliance First Capital and Lisa. I will contact Reliance First Capital if I need a professional to handle any property dealings.

 
 

Margie B. - OH

I am happy to review Reliance First Capital, in particular, Lisa Margevicius. We have had Lisa do our mortgage re-fi not once but TWICE, both times could not have gone more smoothly! Lisa is a pro from start to finish. She was always one step ahead and took care of everything we needed in a snap. Any time we had questions, she addressed them within minutes most of the time, always in contact by phone or email and we felt completely in the loop. I would highly recommend Lisa and her team anytime you need mortgage or refinancing of any type. Give her a call today!

 
 

Kelly G. - RI

Firstly, I have to say I was pleasantly surprised to find that it was very easy to have a conversation about refinancing my home and other such programs that might be out there for me. Lisa Margevicius was very knowledgeable and understanding with regards to my current situation. Secondly, I would not hesitate to recommend Reliance First Capital and specifically Lisa to anyone who finds themselves in a position where they need to make a change to their current home mortgage. Thank you again Lisa.

 
 

Lowell T. - RI

Good Experience with Reliance First Capital and Lisa Margevicius. Lisa Margevicius was my contact at Reliance First Capital. I was looking to refinance my mortgage and Lisa helped me through the process. She worked with me and provided me with under a number of different options. Unfortunately, we just couldn't find a mortgage that would be better than the one I currently have (I had refinanced just three years previously). What I really appreciated was that Lisa spent a lot of time with me and did not put any pressure on me to refinance. Like anybody, she wants to do a deal, but there wasn't one to be had, and she admitted that. If interest rates drop a bit more I will be back in touch with her.

 
 

Eric N. - TX

Highly recommend. Lisa Martin and the team at Reliance First Capital were great through out the entire process. She was diligent and made sure that I was aware of what was going on the whole time. She answered all my questions and was super easy to get a hold of any time of the day. I never felt pressured to go through with the loan and they were able to get me a great rate and terms that I was very comfortable with. Would not hesitate to recommend to family and friends.

 
 

Oge B. - MA

Marissa was amazing since the first day I spoke with her. She was very professional and helped me understand what my options were. She came up with a package that matched our financial situation. I did not think that refinancing was possible until I spoke to her. I only wish that I spoke to her sooner. She always responded promptly to my emails and calls. Tammy (the processor) was very professional and patient. She went above and beyond to get us to finalize the loan. The communication with both her and Marissa was excellent and I never felt confused during the process. I am sure there were others involved in making this happen and I am very grateful to the whole team.

 
 

Rose M. - NJ

Lance provided his professional courtesy throughout the entire process of our VA Refinance. He instilled our trust in Reliance First Capital. I was very pleased on every step of the Loan process Reliance First Capital provided. We will pass our satisfaction to our friends and family. Hopefully we can get a referral for Lance in the near future...

 
 

Janice B. - TN

You have a great staff made the whole process possible, especially LaShonda, who was so nice to work with. LaShonda was very helpful, guided me the whole process she has a personal touch you don't find these days, she treated me like family, she really cared about me and my financial health. If all your employees are as nice as LaShonda you've got a winning team.

 
 

Mikia H. - TN

LaShonda was so knowledgeable and helped me through the entire process. Very professional and kept me informed everyday throughout the process.

 
 

Prospere C. - MA

I really appreciated your work.

 
 

Lowell T. - RI

Lisa Margevicius was my contact at Reliance First Capital. I was looking to refinance my mortgage and Lisa helped me through the process. She worked with me and provided me with under a number of different options. Unfortunately, we just couldn't find a mortgage that would be better than the one I currently have (I had refinanced just three years previously). What I really appreciated was that Lisa spent a lot of time with me and did not put any pressure on me to refinance. Like anybody, she wants to do a deal, but there wasn't one to be had, and she admitted that. If interest rates drop a bit more I will be back in touch with her.

 
 

Douglas R. - TX

Lisa went above and beyond to help me get the loan I needed to have. Anyone wanting to refinance there I will definitely send them to your company and Lisa!

 
 

Kris C. - TX

Refinancing my home with Reliance First Capital was such a quick and easy process. Lisa Martin was extremely helpful and always kept me updated as welling as following up promptly with any questions I had. I shopped around before choosing Reliance, and after talking with Lisa, I felt confident with her full disclosures and knowledge that I made the right choice. I highly recommend their services and would definitely recommend Lisa Martin as your representative.

 
 

Juan R. - TX

Lisa went above and beyond, she super exceeded my expectations. She went above and beyond to make our refinance and purchase of our new investment property as easy and stress free as ever. Very big thanks to Lisa for being accessible 24/7 with my countless questions, you are very appreciated. Hope we can do business again soon in the near future. I really couldn't done it without you Lisa. Thank you again.

 
 

Barbara M. - AL

Marcus was an exceptional agent--and was very good at keeping me abreast of what was going on. He was also very diligent about staying on top of the entire mortgage process. He was personable and listened to my concerns...and spent a lot of time and attention explaining the process to me. I truly appreciated his candor and his attention to detail as we went through this long process...I have and would recommend him to anyone--family and friends! Can't think of anyone off the top of my head, but I will definitely recommend and refer anyone I know who is needing to refinance their mortgage! He was an awesome agent!

 
 

Gary S. - VA

Thank you so much, Mike, from our first contact you listened, responded with knowledge, and it was great dealing with you. We do hope you are well.

 
 

Gale J. - PA

Mary was my mortgage analyst. Mary helped me through my mortgage after my husband passed. She worked me through the paperwork. I would recommend Reliance First Capital to anyone looking for a mortgage.

 
 

John L. - TN

Maya provided excellent service and communication throughout loan process, I was very pleased with our interaction.

 
 

David T. - NC

Keep doing what you're doing! Melissa and Yara deserved high praise for a job very well done!

 
 

Lyle R. - LA

Miles was extremely professional and skilled to get the loan approved. He is to be commended for his enthusiasm and his teamwork to ensure the extremely difficult processes were followed and adhered to. Even though the process was brutally rigorous, Miles remained focused and worked long hours to get the best terms for the customer. Great job Miles!!! Thanks.

 
 

Patricial S. - NC

Olisa was extremely personal yet professional! He kept us informed on everything that was going on. We enjoyed our experience with your company due to him and we will be recommending him to everyone we know.

 
 

Michael V. - MD

Olisa was GREAT...! It was a pleasure working with him. Very professional and courteous.

 
 

Steven C. - NC

From the beginning, Linda was amazing! She always explained our options and steps needing to be taken. It was a pleasure having her serve as our analyst and we would definitely use her again.

 
 

Felipe L. - WA

Everything and everyone was great.

 
 

Cathy K. - TN

My husband and I got our home refinanced through Reliance First Capital. Preston John Wood was our Mortgage Analyst and he was super great! He was available whenever we had questions about the process or any other matter. He worked efficiently and professionally to make the process as easy as possible. We highly recommend Preston and are very happy with his attentiveness and helpfulness as well as his kindness!

 
 

Stephen V. - NC

As long everyone gets Regan Rutledge, you'll have 100% satisfied clients!

 
 

Mavel R. - MI

Ritu was absolutely amazing! She explained everything so well to make it very understandable to someone that is not knowledgeable of the mortgage industry. She was ready to answer any questions that I had asked and even when I might have asked few times already. I would definitely refer anyone to Ritu. This was a very smooth process thanks to her.

 
 

Peter S. - NJ

Ritu held off her surgery until our application was approved. This is the SECOND TIME my wife and I have used Reliance First Capital for mortgage refinancing. Each time we were treated with professionalism and in a timely manner. We will recommend you to all who are looking for a mortgage and/or refinancing.

 
 

Belinda F. - NY

Roman is the man! We love Roman! Roman worked tirelessly with our family to ensure we were able to acquire our home. If I had a concern, Roman made sure to answer it for us and get to the bottom of any questions. He was also sweet and I felt like he genuinely cared for our family. We've worked with him twice now and can't think of anyone else we would want to work with in the future!

 
 

Deborah A. - PA

Scott was so very helpful, knowledgeable, and always available to answer questions. He went above and beyond!

 
 

Jodye D. - TN

Sean was absolutely amazing. So professional and knowledgeable. Looking forward to work with him again in the future!

 
 

Wendell C. - TN

Sheila was the first person that contacted me about the possibility to refinance and she was the person that led us all the way to closing!

 
 

Sharon S. - AL

Sheranda always kept me updated and returned my calls or email requests in a timely manner. She was courteous and truly appeared to have my best interests in mind. I was amazed at how quickly and easily this process was completed.

 
 

Denise B. - NC

Steven helped me to get my loan done so quickly. He worked nonstop to insure that everything happened quickly and smoothly. I thought that Steven was so awesome that I referred my friend who is presently working with him to refinance her home too.

 
 

Donna S. - SC

This is the second time we have worked with Steve and he is so professional and helpful throughout the entire process!!!! Everything was perfect!!

 
 

Tracy H. - NC

Taylor was awesome and was there every step of the way. He was there to make sure everything went smoothly, he was awesome!!!

 
 

Shane B. - TN

Taylor went above and beyond what I would expect a mortgage analyst would be required to do.

 
 

Matilda G. - TX

Teddy was one of the first if not the first lender to contact me. He was very professional and listened intently to determine what I wanted to accomplish in refinancing my home. The questions he asked allowed me to understand the process of refinancing. Mr. Ferrell was there when I had questions and promptly returned my phone calls. He showed sincere concern every step of the way. My loan was complicated and at one time I was ready to withdraw my application, but he assured me that even with these additional procedures the loan looked good and he was there to help me. I could not have selected a better analyst to guide me, and support me from the beginning to the end with such expertise. Teddy deserves commendation, a bonus and a raise.

 
 

Charles R. - LA

Benjamin and Teddy have been great to me and my family, helping us get this done and getting things straightened out, you guys are the awesome ones.

 
 

William G. - KY

Thomas was friendly, always in communication, and very knowledgeable. Went perfect.

 
 

Deborah P. - NC

Toi was a pleasure to work with and made the process so easy. She was always on top of any situation that arise, we could have not asked for a more professional and courteous professional to work with and the ease of applying for a home mortgage. Thank you so much.

 
 

Brian M. - TX

My experience with Reliance 1st and specifically Tyler Maglione was great!! From start to finish, he was attentive and informative and accommodated all of my needs and answered all of my questions! I would highly recommend using Tyler and Reliance if you are in need of a mortgage or refi or anything related to home lending. I tried them previously and it wasn't a good experience and Tyler made sure this one was better and it was!!

 
 

Noel T. - NC

Thanks for all you do.

 
 

Louis C. - NY

I got a call from Lance Kirshner and I was tempted to hang up but his friendly low pressure approach made me stay on. The more he described what he could do the more interested I became. Lance K is awesome. Lance is great. He made it easy to refinance. He met all my needs. The man is talented. I never listen to cold calls but something about his approach made me listen and I am glad I did. I would recommend him to all my friends without reservation.

 
 

Marie V. - NY

We dealt with Lance. He was courteous and professional. He went above and beyond to help us. I would recommend them highly.

 
 

John W. - NC

Always just keep like people like Leslie, faithful and true to their word. You will always have my business.

 
 

Jennifer S. - NC

Leslie was extremely helpful during the entire process and I would highly recommend her to anyone wanting to refinance. I was reluctant to work with anyone over the phone but she made the whole process easy and she was always available from the beginning to the closing of the loan.

 
 

Joseph J. - AL

Thank you Leslie once again...great work as usual. I never dream of getting another opportunity to work with such a rare jewel. Leslie work is thorough, incredible, and stress-free. Leslie is so great to work with and her work speaks for itself. The pride she takes in work is unmatched. Congrats Queen...best wishes on your next client. Thank you we are forever indebted to you.

 
 

Lewis S. - AL

Leslie is true professional pleasure to deal with.

 
 

Linda R. - VA

Leslie Nicholas was always there when we had questions and never seemed short or irritated with stupid questions. Don't know of anyone now, but we will gladly recommend Reliance First Capital in the future.

 
 

Patty L. - CT

Lisa Margevicius walked us through the whole process to the finish with our best interest at heart!

 
 

Jennifer H. - MI

Very responsive and patient with us as we gathered paperwork.

 
 

Nancy N. - PA

Mary provided exceptional service in dealing with the issues that arose during the processing, i.e. Insurance issues, and without her help with both the insurance company and Reliance's insurance department this loan would have never closed, Mary is the BEST.

 
 

Suzanne L. - NY

Mary was absolute pleasure to work with and I cannot thank her enough for getting my loan closed after separating from my husband I needed to refinance my home to keep my kids in the home they grew up in and Mary worked diligently to get this done. She kept my kids in their home. Like the MasterCard commercial her guidance patience and honesty was priceless. Thank you again and I will miss speaking with her.

 
 

Bonnie Y. - PA

Mary Connolly, VERY PROFESSIONAL! Handled our affairs with a high degree of precision. Consider giving Mary Connolly a large bonus.

 
 

Lavonne S. - NC

Turned a skeptic into a happy client. I was very skeptical with my previous mortgage experience that reliance could help me. My credit scores were low and there is no way the banks I knew would refinance my loan. Maya assured me she could help. I have closed and received my funds! I am saving $1k a month. Maya stayed in contact with me throughout the process and was very clear on what was needed and expected.

 
 

Jeanette G. - NM

Very personable young lady....sensitive to my needs and age. Also worked with my son.

 
 

Charlotte M. - LA

Both Michael and Kandace went over and beyond the amount of services they provided for me to be able to move forward in my loan process. I cannot think of one thing that Reliance First Capital mortgage needs improvements on as far as my loan process.

 
 

David D. - NC

Michael kept me informed of what was going on throughout the whole process.

 
 

Lawrence W. - VA

Reliance First Capital - a game changer! Working with Michael Cannon and Reliance First Capital was fantastic. This is my 2nd loan with Michael and Reliance. Mike took the time to develop the best loan package for me, was always available to provide updates and discuss the loan's progress. The underwriting, appraisal and closing processes were seamless - this loan could not have been any easier and provides me with the financial flexibility and freedom to get back on my feet after several challenging years. I also was a mortgage loan officers for several years in a past career and truly appreciate attention to detail and first rate customer service.

 
 

Julie M. - PA

I just closed on my refinance! Michael was great to work with, answered all questions and if he didn’t know he would find out and get right back to me! Made the process easier and faster! Just wanted to say thanks Michael! Great job!

 
 

Amos D. - TX

Natasia was excellent from the beginning to the end of the process.

 
 

Hope C. - TX

Reliance First Capital is a business that is professional and they are personable! Everyone I worked with was knowledgeable and very patient and helpful! It is a company you will want to do Business with! Especially Mrs. Washington!!!

 
 

Larry M. - CO

Our experience with Patrick was both professional and personal. A great help in understanding our options with decision making and he communicated with us throughout the process. I would recommend him to any and all seeking refinance and consolidation. A man of excellence and a true professional...

 
 

Judi - CO

I cannot say enough about Patrick and Jennifer. Patrick put up with so much from me because of a bad experience. I challenged him and probably made his life miserable. He did an amazing job, he went above and beyond what anyone else would have done. He is professional, knowledgeable, very understanding above all patient. He not only refinanced our mortgage but also jumped thru hoops to make this happen. I can say I have a best friend in Patrick and Jennifer. I would recommend Patrick in a heartbeat. He knows his stuff. Thank you, my friend.

 
 

Cynthia E. - VA

Pauline is a wonderful person! She has a great personality and explains every aspect of the procedures.

 
 

David N. - NY

Phil made the whole experience painless.

 
 

Eric S. - KY

Regan never left my side. Give Regan Rutledge a raise.

 
 

Melissa K. - NY

Richard is very easy to work with, extra responsive.

 
 

Georgia B. - AZ

Robert usually kept in close contact with mean and apprised me of the status.

 
 

Kenneth B. - NC

Roman was awesome, you guy are the greatest.

 
 

James F. - MD

Ruth always kept me informed and was always pleasant to deal with.

 
 

Jeanine M. - PA

Going through a refinance could be difficult but not when you have an excellent mortgage specialist like Ryan. He is a great guy and so easy to talk to. He went above and beyond for us. I can’t say it enough that he really is the greatest and the only person that we would go to for a mortgage or refinance, he just makes everything so easy. You just can’t go wrong with Ryan!!!

 
 

Teri T. - WA

Working with Samantha H. has been amazing! She explores the best loan options and is very thorough during document review! I've enjoyed working with her and appreciate her passion for the work she's doing! It was easy to establish a great rapport because she has excellent interpersonal skills. She truly models service excellence! Communication is key and she provides timely feedback along the way! She's deserving of every accolade she receives! She's AWESOME! ❤ Her and I feel fortunate to work with her, she's a great professional!

 
 

Tommie A. - AL

Sheranda was excellent. Very courteous. She replied quickly to any questions I had. Was there for me throughout the entire process.

 
 

Latasha C. - LA

Rhonda was very professional and answer any question I would had and kept me updated on the progress.

 
 

Jonathan E. - MN

Steven Anthony Diomataris. He was very helpful to talk to. The loan was everything and more than I was expecting.

 
 

Brandy G. - PA

Although the stressful mainly because of the unknown, Steven and Ranie made this process much easier. Steven was always there to answer any of my questions when arose. Thank you!

 
 

Gary S. - PA

Steve did an amazing job! Steve went above and beyond in all aspects, he clearly explained the process and walked me through all details. I can say enough about the service Steve provided. For a first time buyer he made everything so easy. And was polite and friendly, knowledgeable through the entire process.

 
 

Jeffrey T. - AZ

It's hard to exceed perfect.

 
 

Charles R. - LA

Teddy and Ben both were awesome, they will continue getting my business.

 
 

Allan J. - TN

I worked with Teddy Wayne Ferrell on a refinance and he was absolutely awesome to work with, always available and would return calls within minutes if he was busy when I called. He was very honest and up front and had no problems of any kind.

 
 

Scott W. - IN

If your looking to refinance or buy look no further than Tom Cannarozzo with Reliance First Capital. His professionalism is second to none and goes above and beyond in his duty to keep you informed every step of the way. He does his best to find the loan you’re looking to achieve!!! We can't say enough about our experience!!!!! Our loan officer Tom Cannarozzo was super to work with during the entire process. He is very knowledgeable and professional in his job and keeps you informed every step of the way. If your looking to buy or refinance we HIGHLY recommend you contact Tom....you will be glad you did!!!!

 
 

Sandra A. - CT

Tyler Maglione was exceptional to work with. He answered all my many questions right away and always kept me updated on the status of my loan process. He gave me options to best meet my goals and assurance to close the loan in a relatively short time. Tyler is very professional, trustworthy, respectful, knowledgeable, compassionate loan officer. He was always accessible even on his days off. He helped me transition from a very unethical lender, the Amerisave Company who was noncompliant and never had my best interest. I would recommend Tyler, his team and Reliance to anyone who wants the best in customer service, excellent financing products and integrity. Thank you Tyler:)

 
 

Autumn W. - MI

Tyler Maglione was excellent! Gave us options that we hadn't thought of or considered. Was extremely patient and explained everything in great detail. I would highly recommend him to anyone.

 
 

Steven T. - MS

Wade kept me on everything that was going on.

 
 

Jane R. - AZ

Yana was fantastic to work with. She was diligent to keep me informed and when we ran into an issue a few days before the scheduled close, she immediately took action to rectify the matter. Her prompt attention was appreciated.

 
 

Zinieu S. - OH

It was a pleasure working with Yana during the process.

 
 

Denise I. - CT

We were lucky to have our financer advisor Amanda Ida Carlson. She explained everything in detail and our process was fast and easy. She very reliable and answered our needs promptly. I highly recommend her.

 
 

Brandon M. - PA

Brandon was very professional and patient. He was very helpful with guiding me, with my poor computer skills. The whole staff was pleasant and easy to work with.

 
 

Johannes V. - TN

Actually felt like I was dealing with a friend and not a cold mortgage salesperson.

 
 

Teresa L. - NY

Daniel was very good.

 
 

Cheryl T. - NY

Donna and Tami, I firmly believe that certain people come into our lives for very specific purposes. I had some financial concerns, and both of you used your God-given talents to help me in a very great way. I know you both went out of your way to make sure my needs were being met. I am very grateful and thankful for both of you. I wish you both the very best and great success in all your endeavors (be sure to have some fun also). Donna and Tami were very professional, but also took a personal interest in what I was experiencing.

 
 

Gaylord G. - NY

Genna did an excellent job throughout the process. Was always available to talk and communicate throughout this loan. Very professional and organized.

 
 

Mac E. - GA

From our initial conversation, Joseph Versiackas made my process seamless. He began by only asking personal questions to get to know me. We exchanged perspectives on several different topics before he asked the reason for my call. After that, we were in constant contact from start to finish. “Joe” made this the best and easiest refinancing experience ever! He kept me abreast the entire process. He’s a great asset to Reliance First Capital. He should definitely be praised for being practical and so accessible to his clients. Thanks again for exceeding my expectations. I look forward to eventually working with you again soon! I would absolutely recommend “Joe” to anyone looking to refinance. In fact, a friend called him today.

 
 

Wendell S. - KS

Joseph Versiackas at Reliance First Capital just finished helping me to refinance my VA Mortgage to get cash out. It was a very good experience. Joseph worked tirelessly to keep me in the loop as to what was happening in the loan process. He was always on top of everything and maintained an ongoing communication with me that kept me connected with the process. I worked with at least two other mortgage companies and was often unable to reach an agent. They didn't answer emails or phone calls expeditiously and I often felt lost as to where they were in the process. Not so with Joseph. It was the smoothest financial transaction I have worked with in this regard. I would strongly recommend Reliance First Capital and specifically Joseph Versiackas for anyone seeking a mortgage, especially a VA refinanced mortgage. Great experience.

 
 

Robert F. - MD

Kaylor provided Great customer service and communicated effectively with me through the entire process!

 
 

Robert C. - NY

I recommend that Kimberly Montgomery to any future customers. She was extremely professional and I believe you can improve your process as long as she is involved. Kimberly and Carolyn where extremely professional. Kimberly by far was my first contact. She made the process from being to the finish extremely professional and very clear. Due to Kimberly's professional presentation It made me confident, comfortable to do business with Reliance First Capital. Rest assured I would always recommended Reliance First Capital, especially Kimberly.

 
 

David B. - LA

LaShonda has provided exceptional service to me and she is kind and very understanding.

 
 

Shelma R. - AL

Leslie...great job and a true professional!

 
 

Drake J. - AL

We are repeat customers with Reliance First Capital and have been very pleased with their service each time we've used them. Lisa Martin went out of her way to work with us and provide us with multiple options as our family of four quickly turned to empty-nesters over an 18 month period. We were unsure if we'd refinance or buy something smaller and Lisa had options for us for either decision. Their product for uploading documents to them is simple and intuitive. They also have a professional team when it comes to closing. Lisa looked out for our interest and gave us very personal service every step of the way. We can't say enough nice things about her service.

 
 

Edward W. - NC

Went smooth and great experience. Everything went great. Joshua Robich was an excellent adviser that knew his stuff. Great person to work with and any family are friends who need help, I'll be using him for referral.

 
 

William C. - NY

Great job, very pleased with process and results.

 
 

Donna H. - NC

Friendly, answered questions and never pushy. Provided exactly what I needed.

 
 

Thomas G. - PA

Regan Rutledge was my analyst and he could not have performed better or provided a finer service. As well as being extremely confident and well versed as regards the process, he is also very professional, pleasant, patient and polite. He made the whole procedure seamless and turned what would normally be a very nerve wracking experience into a pleasant relaxed one.

 
 

NJardia P. - AL

Richard Deberry was awesome, I am a repeat customer because of his impeccable service in managing my refinance. Rich gets the job done. I would give him a 10 out of 10.

 
 

Shirlene J. - VA

I don't know where to begin, but I can start by say Robert Metz, it cannot get any better than working with him, when I say WOW!!! It was a great experience. When the process started it was great, then we had death in my family amongst other things, we could not order the appraisal and had to put things on hold. But, Robert did not give up on us he came back strong and paid for our appraisal for us OUT OF HIS POCKET ($525) WHO DOES THAT! and with a FHA loan the appraisal have to be on point. He trusted me when I said our house was in great condition and there would not be any issues, he trusted us enough to spend $525 for our appraisal, complete strangers he never met. How could you not trust someone like him? He showed me that this was not just a job, he cared and wanted to help us, get out of our 2nd mortgage which was a balloon loan. Well he did it and we closed on our refinance. I could go on and on about how awesome he is, but, I think you get the picture. Gooooooooo Robert!!!!!!!! The entire process was easy, I worked with a great group of experience people. Keep up the great work. I would also like to acknowledge the processors as wells, Cheyenne Fine was awesome!

 
 

Devyn Maniglia - OH

My husband and I were lucky enough to work with Robert Metz! We needed help, and our bank couldn’t help us.. but we were recommended to Robert and I couldn’t be more thankful! He was always so informative, and patient. When I didn’t understand some of the process he had zero issues taking it slow and making sure we were in agreement and knew exactly what was what. He called exactly when he said he’d call, and wasn’t even phased with my craziness of 3 children in the background, I mean serious craziness. I even almost pulled the plug 3/4ths of the way thru the process, Robert was supportive in my decisions and talked me thru the pros and cons of my financial situation. He helped us to see how beneficial this was for our family, NOT in a forceway business way, but because he cared about our future. He was on top of things the entire time and I knew from minute one we could count on him. He literally changed our lives. Refinancing our home and getting caught back up in life, for my family it means working less and enjoying a better quality of life together. We’re so stinkin thankful we ended up with Robert and we’re never losing his number!

 
 

Bahman N. - CA

Amazing to work with, solution oriented, flexible, particularly with people with alternative income. Always honest and also very fast in their closing process. I also highly recommend Teddy Ferrell, the mortgage analyst I worked with, extremely knowledgeable, in addition to always being friendly, honest and available. I shopped multiple outfits before settling with Reliance and can say without a doubt that they are far superior to their immediate competitors, including Quicken Loans and Loan Depot.

 
 

Bahman N. - CA

Teddy was exceptional throughout the process, always honest, knowledgeable and solution oriented, in addition to being really nice, friendly and courteous. I don't have a specific referral at this time, but will certainly refer people to Reliance and Teddy on the first occasion.

 
 

Jeremy S. - OH

Tim Pope was excellent! Very friendly, knowledgeable, and quick to return my calls. He was a pleasure to work with. Cheyenne Fine was also great! Friendly, informative, and easy to work with.

 
 

Roberta R. - NC

I cannot find one suggestion how you can improve your loan process, it went flawless. Thank you. What makes a good company you work with are the individuals you work with. In this case Tracy Sonney was excellent, did her job without a problem and should be commended for an overall perfect job.

 
 

Elizabeth C. - FL

Tyler was wonderful. I wanted working with another lender that did not have my best interests in mind. They submitted a loan to me that was ridiculous. Tyler listened to what I wanted and created a loan that fit my needs. He was diligent and made it happen. Wonderful communication skills and very thoughtful.

 
 

Bonnie O. - IN

William is an extraordinary person that makes the complex simple and he puts the borrower at ease!

 
 

Julie H. - OR

Zack Vaughn and Laverne Johnson exceed every aspect of Customer Service! Zack Vaughn is a gem. He does exactly what he says he is going to do and almost always quicker than expected. He is a great communicator and kept in touch throughout the entire process. He is highly knowledgeable and this shines through in every single conversation. His honesty and confidence are a much appreciated asset during the entire process. I would never hesitate to work with Zack again and will refer anyone to him without hesitation. Refinancing can be stressful; Zack made it happen as quickly as possible with as little stress as possible. He collected everything upfront, and there were no surprises throughout the process. I got a lower interest rate and paid off all debt in about 30 days! Far exceeded all expectations! Thank you Zack!

 
 

Derrick G. - NY

Kristopher was very helpful and very professional.

 
 

Deborah M. - OR

Leslie and Michael helped me at every step. They were in touch with me daily by phone or email to guide and advise me, and answer my question. They were very kind and when I made mistakes (several) they were very patient in getting me back on track. Leslie and Michael, YOU ARE THE BEST! Thank you.

 
 

Darlene B. - LA

Leslie was great.

 
 

Michael L. - CT

Fast and efficient this was a great refi experience! You couldn’t ask for better service than that which we received from Lisa! We were ALWAYS kept informed about this process - so appreciated.

 
 

Patty L. - CT

Working with Lisa Margevicius was a fantastic experience! She had our best interest at heart. Kept us informed throughout the process!

 
 

Nancy M. - FL

Marissa was responsive, clear, and was a pleasure to work with!

 
 

David C. - CT

Marissa Longo, very attentive. Replied after hours. Very helpful.

 
 

Geraldina S. - NY

Give Mary a raise, she went above and beyond.

 
 

Brandi W. - NY

Mary was phenomenal to work with. She made herself available 24/7 (literally) and made the process move smoothly and quickly which in turn saved us more money. Best company I’ve ever worked with.

 
 

Jessica M. - FL

Michael was the mortgage analyst who assist us in getting the refiance loan. He was on top of everything from the moment we called thru to the closing process. He was kind friendly and explained every step of the process and was able to answer any question we had. Always called back promptly, within 2 to 3 hours of me leaving a message. Called many times to give updates throughout the process so we always knew where we were at in the process.

 
 

Chris M. - MA

My wife and I just wanted to thank Miklos Janosi for his expertise in finding the right loan for us. We communicated our situation to him and he took care of us. The process was easy and he updated us along the way and responded to all our concerns thank you and I highly recommend your services to anyone wishing to refinance. Christopher and Brigitte Mahoney

 
 

Melissa R. - RI

Ndae is amazing. She is the only person who actually took the time and worked with me, listened to my situation, and got me approved. She is absolutely amazing and provided me with exceptional service. I am recommending her to all my friends and family.

 
 

Kathryn B. - NC

Olisa is the best at what he does. He called me almost every day and kept me very well informed. Loved working with him!

 
 

June M. - NC

Olisa was most helpful.

 
 

Sergio D. - CA

Philip personifies your claim of "exceptional service", he was on top of every phase of the process like a true professional. Always courteous and relentless in the pursuit to delight me and exceed my expectations. I received many calls from many financing companies after I completed my inquiry at Lending Tree, but not one of them could address my specific situation and need. By the time I received a call from Phil, I told him he wouldn't be able to address my needs either, but he was relentless in finding the right product and solution and he quickly got us started in the right direction. His commitments and timelines were on point. If I were in the mortgage business I would have to "steal" Phil Stone from you and hire him. He is a great asset to your company, represents you well, and you should take good care of him for the positive image he is creating for the Reliance First Capital brand. I will be happy to refer Phil Stone to any of my investor colleagues.

 
 

Gwendolyn J. - TN

Everything was done very professionally. Regan was very informative about everything. I will highly recommend him.

 
 

Chris L. - OH

Richard and Jennifer did a great job throughout this entire process.

 
 

Michael J. - VA

My wife and I had an awesome experience working with Robert Metz!!!!! Thank you Robert!!!

 
 

Michael J. - VA

Robert went above and beyond to help me and my husband.

 
 

Esther B. - NY

Amazing service.

 
 

Noel P. - IN

Sean was courteous and professional throughout the loan application and process. It was a pleasure to do business with him again. He always responded very quickly and had exceptional follow up.

 
 

Paula T. - VA

Thank you for making our dreams become a reality even with a chapter 13 bankruptcy.

 
 

Kenneth P. - SC

Steve and Candace were on top of everything.

 
 

Carl S. - NC

Steve kept me up to date on the process.

 
 

Dennis J. - PA

I was so impressed with Steve, he stood by side through the whole process. When I felt like giving up he reassured me it would work out. I was also impressed that he came to my closing. ❤

 
 

John L. - OH

Steve was SO informative and helpful! We were very anxious about the loan and he kept me at ease. He assured me through the process that he would do anything he could to help!! AMAZING CUSTOMER SERVICE STEVE!

 
 

Janice M. - AZ

No very professional and courteous. A nice guy.

 
 

Jacquelyn M. - TX

Teddy Ferrell and his team were awesome!

 
 

Ada R. - NM

York gave me an exceptional service. He exceeded my expectations, returned my calls immediately, very courteous, very professional and honest, my closing date and the process was very smoothly and the person conducted the closing was very professional and explain very well and clear. Satisfied all my expectations. I will recommend to my friends doing business with Reliance First Capital and York too.

 
 

Frances K. - PA

Zachary, unbelievably great Service - He was right on top of things and the communication between the two of us was outstanding.

 
 

Julia S. - NC

Albert Souza was the best loan officer we've ever worked with: kind, supportive, respectful, and very knowledgeable. Even if you decide in the end not to pursue the loan, Albert is very respectful. We did finalize our refinancing, but not without Albert answering all our questions and being concerned of our doubts. Kudos to Albert!

 
 

Rosa F. - FL

Outstanding customer service. We are very appreciative for Albert Sousa and how he worked with us and provided assistance throughout the refinance process.

 
 

Matthew K. - PA

Alicia was open, honest and never quite working for us! She works for her clients and never gives up and always seems to find a way.

 
 

Brandon P. - PA

Alicia was amazing to work with from beginning to end! Everyone we talked to from Reliance was amazing. This process can be daunting but we were treated with respect and patience the entire time we refinanced our home. I would recommend this company to anyone wanting to buy a home or refinance! Thank you for helping us achieve our goals!

 
 

Juan G. - MA

Alonzo was very informative during this long process; Thank You Very Much. The bottom line is Alonzo was very good with following up with the refinance loan process. Kudos!

 
 

Charles V. - FL

Brad is the guy who started our whole process. Made sure we understood the paperwork and actually made it pleasant and we even had a few laughs. He really stayed in touch with us regularly even if it was to check if we had any questions or just to talk...I was not comfortable in the beginning but knew we needed the help and Brad made us feel so comfortable and never made us feel like work. The few other people we spoke with from Reliance First Capital were so pleasant as well and we would whole heartedly recommend this office. You will not be disappointed! Anyone I know that needs help will be getting their business card.

 
 

James J. - AZ

Breanna was great. She communicated, she was straight forward. She did a really good job.

 
 

Geaninia L. - OH

Carol has helped us a lot with this loan and we want to thank her for that.

 
 

Yahaira R. - OH

Nice experience to work with you. I'm very grateful. Thanks for making my dream come true :) I thank you for helping me. Thanks Christina and all the team.

 
 

Linda G. - MS

Christine was kind, caring, and professional and yet I felt I was deal with a close friend. I just love Christine.

 
 

Donna Y. - MA

I have to say that Christopher was a pleasure to work with. I was always kept in the loop as to how things were going during this process, aside from the fact that he was always patient with me even in my frustrated moments. I can't thank him and Reliance enough!!!

 
 

Charles V. - SC

This process was very smooth. I cannot think of any improvements.

 
 

Jerald M. - IL

Dalton was very courteous, easy to talk with, explained options very clearly, was easy to contact.

 
 

Cynthia R. - TN

Kudos to Daniel Brown! Daniel is friendly, dependable, professional, and a joy to work with. Daniel stays in touch, keeps his customers informed, and returns calls promptly. Daniel was, by far, the best part of our refinancing experience! Daniel was a pleasure to work with.

 
 

Carmela C. - NY

I have just closed on my refinance and I have to write this to appreciate what Reliance First Capital had given me especially to Daniel Montgomery, my financial advisor, who had given me a refinance option that fit my financial needs and my credit qualification. He's been very honest from the start, verifying with his manager if there were any concerns we were not sure about--- PMI refund, CEMA loan, etc. Kept me updated all throughout. And Tammy Kaur, Processing Manager, who had helped us expedite the whole process in spite of the delays from the CEMA loan application, kept me updated as well all throughout even if I don't call them about it. Thank you so much, guys! I highly recommend these two!

 
 

Jason A. - PA

Everyone on the team who I interfaced with provided exceptional service.

 
 

Deborah M. - MA

Daniel was readily available whenever my husband and I had questions or concerns. He clearly explained everything and he is a true assess to your company.

 
 

Mark B. - PA

Eric was great to work with. He provided me with multiple options for refinancing our home and worked hard to get us the best rate and package possible. With the equity we had we were able to pay off credit cards and get some cash back to boot. I especially liked the eDocs program where everything is accessible on-line. It cut down on time and saved trees. I would ask for Eric by name when you call Reliance. You won't regret it!

 
 

Markus B. - PA

Eric was a superb loan agent. Very focused on providing me a loan package that worked for ME. Very client focused and attentive. Called me back immediately when I had questions and push my refi through channels with excellent speed. I highly recommend Reliance and would use them again,

 
 

Dana P. - MA

The best real estate transaction I have ever encountered. Francine was fantastic, great customer service very friendly very helpful.

 
 

Robin C. - PA

I wanted to share my experience with RFC Mortgage Analyst Francis Allen Pesci (Allen). I waited to refinance with another company from October 2018 to March 25th, 2019 which is totally unheard of to wait that long. On March 26th, 2019, I tried Mr. Pesci and thank goodness I did because I was approved in 30 days on April 25th. My case was challenging as I had one large credit card balance and three others that went into collection status. Plus I had a PA tax lien which I was totally unaware of. Allen knew exactly what to do to get me approved and has a team of credit analysts who review a person’s situation to advise what to do to get your credit score up to where you may qualify for the programs that are available at Reliance First Capital. Allen also introduces you to his manager at the onset of the refi, who calls to introduce himself to you which I found very reassuring. He was always helpful, respectful and sympathetic to my situation and went above and beyond to help me. Not only did he get me a rate lower than my current mortgage, he also was able to qualify me for a loan amount to also pay off my existing debts plus my debts in arrears which is a total blessing. I truly believe Allen Pesci can help people with poor credit and it would be great if you can contact him if you need his services. He’s been doing this a long time and is excellent at what he does. I think that even after bankruptcy clients are discharged, they may have certain challenges in getting mortgages, refis or equity lines of credit, and Allen Pesci can assist with that as well. He’s honest, hardworking and totally goes above and beyond. I wholeheartedly recommend him. Allen is super knowledgeable, enjoys what he does, and is excellent at his job on all levels. He’s honest, hardworking and totally goes above and beyond. I wholeheartedly recommend him.

 
 

Jerry M. - NY

Jim is the example of what customer service should be. He went above and beyond in getting my refinance done smoothly. I HIGHLY recommend him for any of your loan needs!!

 
 

Fred S. - NY

My wife and I are retired and had gotten jammed up financially. No extra money for ourselves. All of it was going to pay back creditors and then an unexpected tax hit. Jim walked us through the refi. With no delusions or false promises and was spot on with his numbers. We now have room to do things and SAVE money. He was very friendly and cordial and reassuring that we could get the loan. He was in contact every day during the process and helping us with the necessary documents that he needed us to get to him. Very professional and caring. I highly recommend Jim for any loan you are trying to obtain.

 
 

Lea G. - NC

Jamie was amazing! She was so helpful during the entire process!

 
 

Roy C. - NH

It was the best refinance experience I have had in 45 years. [John], who handled my transactions, was genuine and a breath of fresh air to work with. I would recommend him to anyone, anytime. Thank you sir for your professionalism and for listening to my needs and doing your best to meet them. It was truly a pleasure to have you working with me. He is very professional and he knows how to listen. [John] responds very well and does his utmost to provide excellent service. I recommend him to everyone.

 
 

Aileen J. - NY

We have used John in the past for a refi. He was on point with his information, extremely polite and helpful and made the paperwork process simple. This is our 2nd time dealing with John for a Refinance and the reason I used Reliance First Capital again was because of John. We are working with him for the 3rd time and would definitely recommend John Spellman to friends and family. Truly a pleasure to work with :)

 
 

Domingo M. - NY

John was there whenever I had a doubt. Very responsible as well. John was on task with every single detail and was very very helpful along this journey.

 
 

Priscilla R. - FL

Joseph kept me informed as to what was happening with my mortgage the whole time. I could always get in touch with him if I needed a question answered. And he always had an answer for me.

 
 

Brian B. - CT

Audrey Morrell was there for us all the way. When we got discouraged she would say everything is going to be OK. She went above and be on to help us and we really appreciate Audrey so much and was Lucky to have her working so hard for us. Thank You Audrey!!

 
 

Jane S. - PA

Christie was exceptional. She did a wonderful job of explaining things and providing exceptional guidance. She went the extra mile for us and mad the process so very easy for us.

 
 

David G. - IN

Christine went out of her way.

 
 

Joseph B. - OH

Dan did an excellent job to keep me up to date on everything. Cheyenne did an excellent job helping me with documents needed.

 
 

Patricia B. - NY

Donna is a gem, she is very knowledgeable about the mortgage world. She was able to secure a good rate for my refinance. She explained everything and made me very comfortable with the process. I would highly recommend Donna, she is prompt when returning calls and emails. She definitely keeps you in the loop with the process. I was lucky to have her process my refinance.

 
 

Amelia B. - NJ

Amazing team, very professional.

 
 

Allison P. - NY

I don't have any suggestions. This was the smoothest process and I’m extremely happy. Exceptional is an understatement for the type of service I received from Genna Englert. Not only is Genna extremely helpful, knowledgeable, forthcoming and flexible, she made me feel like we had been friends for years. Her friendly personality and caring approach made me feel very comfortable taking on this normally daunting process.

 
 

Erik P. - CA

James "Jim" Stevenson was extremely helpful from the beginning. I was overwhelmed with the call from LendingTree but I liked how Jim left a message that was straight forward and to the point. Very transparent and which I like very much because it is so hard to trust people these days. He listened to my concerns and quickly offered solutions to what thought were going to be hurdles. It was great to shave years off of our mortgage, get some home repair cash and all at a low rate!

 
 

Nubia M. - CA

I was overwhelmed with all the calls coming in. At first I thought I set myself up for scams but I received a message from Reliance and Jim was very straight forward. He said in his message that if I had changed my mind to simply call him back and let him know. I liked that because it made me feel non-committed. So I called him and told him my concerns. He addressed them and presented a mortgage that would save years of interest. It even allowed my husband and I to get cash out to do home improvements. I really like how he explained the boundaries of what he could and couldn't do. He even called out that the competitor would not be able to do as they said they would. Boy was he right. Our application fell thru with the previous bank, it was so disappointing and stressful. We were now in the middle of construction and concerned that our financial plans were not going to be met. Thankfully Jim was able to pull though. He never made promises he couldn't keep. He didn't tell me what I wanted to hear, he told me what I could do. So we did! The process was so smooth and quick! My husband and I can't believe it. So far we are very happy!

 
 

Billie P. - VA

Jennifer was helpful and there every step of the way!

 
 

Richard B. - AZ

Jennifer helped us throughout the entire process and it was painless. They took care of everything. Jennifer was on top of everything and kept us informed at every step. Would not use anyone else. Thank you very much for your help.

 
 

Maximo T. - NY

John was informative and professional. His years of experience certainly added to my confidence in his ability to help me with my loan-he was the reason why I refinanced with Reliance First Capital. OUTSTANDING

 
 

Marie E. - NY

Kelly was outstanding. Very patient and very professional through the entire process. Top notch Mortgage Analyst.

 
 

Tamas V. - NC

Easy and quick process! Albert was very professional and helpful!! I'll recommend Albert Sousa for my friends and my family members!!

 
 

Theresa D. - NC

Outstanding Service. Reliance First Capital did what no other lender was able to do. The service was above and beyond anything I expected. There are no words to praise Brian and Michelle. Both were very attentive and communicative. I was kept apprised of every step. Their support, help and caring helped me get through this and alleviated a lot of stress.

 
 

Carol M. - AL

I was very happy working with Brian Christopher Siger. Any questions I had, all I had to do was call or email Brian and he would answer ASAP. The whole refinance of my house was easy than any other refinance I have had. It was the first time that I did not have to go to a lawyer’s office, they can to my house.

 
 

Debbie D. - NC

Caleb is AMAZING! He listened to our needs and guided us to the best option to meet our goals. Reliance First Capital is lucky to have him on their team! Thank you!

 
 

Juan O. - NY

Our agent Chris was very thorough I fission to the point was available via email and phone and follow up on all my questions I would recommend Chris.

 
 

Rebecca B. - NY

What a caring company. First let me tell you out there that are looking to refinance or to have anything to do with your home the company helps you in no other way than any other company every other company talks a good talk but never walk the walk with you Reliance First Capital talks a good talk and walks with you every step of the process they really go above and beyond for you and guess what it’s not about the money they really take your situation into consideration and they work even harder for you to get you the best deal just call them and you will see there are people out there that care god bless them for all their help

 
 

Rebecca W. - NY

Donna was amazing to work with. She gave us multiple options and helped us make the right decision!! So happy I picked up the phone after my online inquiry!

 
 

Phyllis G. - MD

Genna Englert was fantastic! She answered our calls and questions without any delay what so ever. Genna would greatly flourish and rise high with a more well-known company. Although everything went so smooth with our loan I wouldn’t recommend the Reliance First Capital as a “company" to use, due to the fact that we feel we were greatly overcharged for our refinance and cash out experience. Again, the experience and professionalism of Genna Englert rises high, the costs with this company fall very short.

 
 

Lawrence M. - MI

Jacqueline was EXECPTIONAL in the way that she handled my loan. You need more people like her on your team!!

 
 

Carl F. - NY

Wonderfully comforting experience. My experience with James was extraordinary. James stood by me and supported me through the whole process. There were some obstacles that another loan officer may have turned away but James promised we would get through and complete the loan and we did. I'm absolutely grateful for the service I received from James and Reliance first Capital and would recommend them to anyone. Thank you so much.

 
 

Massimo S. - NY

Extremely knowledgeable, assisted every step of the way, no matter day or time, A consummate professional. Could not have been happier with the support he provided.

 
 

Steve M. - TX

We could not be more pleased with the excellent service, notifications of progress and clarifications to our questions from the beginning to the conclusion of our loan. Jennifer Lutsch was as professional and cordial as we could have expected. Will be happy to recommend Reliance First Capital to anyone that we know is considering a loan.

 
 

Christine B. - OH

Entire experience was professional. John Maus was our agent / contact person. He was available for all of our needs and questions. Heard our needs and met our expectations.

 
 

Craig E. - NC

I found Reliance First Capital to be transparent, fair and responsive during my transaction with them.

 
 

Danny T. - AZ

I worked with Joe on helping us refinance our home, he was very easy to talk to, very easy to get ahold of, and always kept in contact with us to keep us updated on what was going on every day. If I had a question he was knowledgeable and was always honest, if he didn't know the answer he would find out and call me back immediately, I would recommend this company to anybody without hesitation. Thank you again for all your hard work and time to get us back on track again

 
 

Joshua J. - FL

Kelly was our loan officer, we could not have asked for a more professional and sweet person...Amazing!!!!

 
 

George H. - VA

The team at Reliance First Capital was very professional and provided excellent customer service. We worked with Lisa Marie Podorson. Although initially, we decided not to close on the refinance of our current mortgages, we relocated to another city and took out a new mortgage with Reliance First Capital on a new home purchase. The process was very fast and efficient. I would recommended this firm to family and friends. Lisa was great to work with.

 
 

Jack W. - DE

Steve was my first contact in the process of my mortgage refi. Over the course I became very comfortable with him as he was patient and kind and also very knowledgeable of what he would need from me and what I could expect from Reliance First Capital in terms of the product and the process of getting it done. I actually depended on him and his professionalism blended with his phone personality made me a believer that this kind of service can actually be done without being face to face in the interim of it. Michael and Roman were also very kind to me and accommodating. The closing Lawyer was another enjoyable and pleasant experience. I would and already have recommended Reliance First Capital to my Family, friends and colleagues. Thanks So Much now my rate is fixed!

 
 

Stephanie B. - NH

Tyler was so helpful in getting our house refinanced. He was great at staying in touch and explaining all parts of the process. He was super helpful during the whole process and found us a great loan.

 
 

Mario F. - AL

Vincent is amazing. My experience was great. He seems to really care about his customers! Highly recommended. Everyone was great and a pleasure to work with. Vincent Gentile made me feel comfortable and like I mattered. He always kept me up to date on things and for me that’s very important. I strongly recommend Reliance First Capital!!

 
 

Johnny A. - TX

William kept me informed about my loan.

 
 

Shawn B. - KY

Tab called and made this nightmare go away! Everything he said he could do happened. I highly recommend Tab and Reliance to all my friends, and Family for sure. Thanks Tab

 
 

Teresa B. - OR

I worked with Tab at Reliance First Capital and he was really on top of everything and made sure I knew what was going on throughout the whole process. I would highly recommend this company but only if you get Tab as your representative.

 
 

Cherlyn F. - TX

Refinancing can be a chore. I gave our current mortgage company an opportunity to work with us and they failed. Aaftab come to our rescue. He patiently listened to the ideas I had of paying off credit card debt. He compared the other offer and did much better. I give him 5 stars, (the underwriters a 4 star rating.) Over all, a very good experience.

 
 

Wendy W. - OH

Akim was our main point of contact. He was amazing to work with and built refinancing options that helped our family meet our financial goals. Amazing Refinance! Reliance First Capital, LLC was amazing to work with. Our Realtor, Akim H, did an amazing job presenting us with several options to refinance our home. We were able to lower our interest rate, pay off our automobile and actually save money on our monthly bills. Highly Recommend Akim and Reliance First Capital! Amazing Customer Service! Amazing Mortgage Analyst that had our best interests in mind. We refinanced our home and could not be happier.

 
 

Miranda W. - PA

Alicia was so easy to work with! She answered every question I had - day and night - and kept me in the loop with everything going on! She worked hard to make sure our closing didn’t get pushed back any further (due to closing company - not mortgage company) and went above and beyond what I could have asked from her. I would highly recommend Alicia to anyone looking to purchase a home!

 
 

Pam E. - FL

Thank you for reestablishing my trust in One's word is as good as their handshake, and can be trusted. After my experience with Loan Depot 15 months ago when I first refinanced, I went on the premise that I was raised on "that everyone is inherently good"! You Have helped me regain faith in people and loose some bitter taste about Mortgage Brokers. I have enjoyed working with you very much, you made the process very easy for me...understanding and having patience with my disabilities without me feeling like a burden to you. You explained it till I got it...lol. I wish you Much good fortune in Business, you will go far with your personality and diligence. I also wish you and your fiancé, a wonderful life, try to leave work at the office and (ask her if she would do the same), and even years later, always have at least one date night a week even if you have a dozen kids. Have a Wonderful Life, Enjoy Life everyday cause it goes way to fast. Count your Blessings and not your troubles, and never let anyone steal your sunshine.

 
 

Ronald L. - DE

Brett was fantastic.

 
 

Sandy B. - TN

Happy and thankful. Brian Solomon was the best in assisting us with our needs. He went above and beyond with his help and he truly cares about his client’s needs and best interest.

 
 

Oscar D. - NY

Our experience with Brian went above and beyond our expectations. He was kind, polite knowledgeable and always had our best interests in mind. He was always available and walked us through the process step by step and made us feel confident we were making the right decision even thou we had others wanting our business. He made us feel like Family and that meant a real lot. To us and made us feel like we were definitely making the right choice by going with Reliance. We will highly recommend his services to all our family and friends. Our experience with Reliance was beyond amazing. Our loan office Brian Siger was exceptional in processing our loan in a timely manner. He was very kind polite and knowledgeable about the process. He explained and walked us through the process every step of the way. We had other options to look into but are very, very satisfied we went with Reliance at this very important time of our lives. We would highly recommend anyone looking for their services to contact him and we are confident he will help you with whatever you need. Bottom line he was looking out for our best interests and treated us like we were FAMILY and that meant a lot to us. Customer service like he has shown is hard to find now a days ...Thank you Brian and to the Reliance staff.. Kudos!!! Thanks to all the staff at Reliance for your time and help. It was very much appreciated...

 
 

Rhonda T. - TX

Thank you to Reliance, and especially Brittani for the great work in doing our Refinance, they were proficient, prompt and polite. Even when some strange curve balls got thrown our way they worked through the issues and gave us a great rate and fantastic service. William his whole staff at Reliance First Capital worked tirelessly on my behalf to get my mortgage pushed through. Truly a Godsend! Thank you so much for all that you did.

 
 

Beverlyann B. - FL

Caleb took the time to explain the process.

 
 

Tammy H. - PA

Christie was terrific.

 
 

Donna L. - OH

If Christina had not been so kind and caring and easy to work with I would not have gone through with the refi.

 
 

Ronald B. - MD

Christine was very helpful in every aspect of the process and went out of her way to handle issues so that my application was always moving forward. She is very friendly and knowledgeable. Michael, in his role to gather all of the necessary documents, was efficient and brought the package together quickly. Thank you to Christine and Michael.

 
 

Jeffrey P. - NC

[Christine] was very knowledgeable and helped me to figure out a way to stay at the years we were and still do the things I wanted to accomplish by refinancing. She was in constant contact and let me know everything I needed or didn't have so I could get them. She was on top of everything and enjoyed speaking with her, you could tell she answered the phone with a smile and would help you any way she could. I would highly recommend Christine and look forward to working with her in the future. The people who handled our account were great. They kept in constant contact and let me know what I was missing and were patient when it took a few days to get the extra info. I was very pleased with the overall experience and the way that it felt like they listened to me and was almost like talking to a family member. Christine was very knowledgeable and help me to pick out the best solution for what I was trying to accomplish, she was GREAT! I have refinanced before but this was far the easiest process I have ever experienced. Seeing everything online was what kept me going as I could see the whole process and how far I was away each time we spoke. If I ever move I will certainly call Reliance First capital for a loan!

 
 

Robert G. - VA

Daniel was consistent throughout the whole process and kept us informed on any changes that had to be done. He was very pleasant, thorough and committed in in helping us with our financial needs. Thanks Daniel!

 
 

Wendy C. - PA

Awesome to work with. Always calling to give up dates and to ask how I was doing. That is important.

 
 

Glenn F. - NY

Made a complicated refinance easy. Great support from beginning to end. Combined a few items saving significant dollars. I would recommend to all.

 
 

David C. - TN

Elise Peterson was absolutely the best part of the experience with Reliance First Capital. She stayed in touch with us throughout the whole process of our refinance. And best of all, she did everything that she said she could do. She is great!!! Everything went perfect.

 
 

Diane W. - MA

We contacted Gary for a refinance on our mortgage. We were looking to pay off debt, and take some cash out for home improvements. From our very first phone call Gary was wonderful. He listened to what we wanted, and looked out for our best interest at all times. He answered all questions in a professional manner, and made the experience great threw the entire process! Highly recommend Gary Sabshon!

 
 

Cassie D. - DE

Thanks for all your help this was an awesome experience!!

 
 

Ryan H. - PA

Jacqueline and Kristen we both hardworking with great attitudes.

 
 

Tracy C. - VA

Jacqueline was very professional and kept me informed at each step. Even though my credit was low she worked with me to get a loan that I could live with.

 
 

Mark G. - LA

An overall great experience. It wasn't an easy task but I had a lot of help from Jennifer Lutsch. There were times when I didn't think the underwriters would stop asking for more information but Jen kept things on track and helped keep me calm. Thanks again Jen for all you help.

 
 

Christine B. - OH

John was our contact analyst from Reliance. He was extremely helpful and took all the time needed to make our refinancing an easy and stress free experience. He went out of his way to listen to our needs and meet our expectations. We will be sure to give family and friends his number for future business. It was outstanding service. Jon Maus was superior. He got the job done. Excellent service. Called with every issue. Resolved problems. Kept us informed. He's the guy you want to handle your loan.

 
 

John H. - NY

In my whole life I've had quite a few very professional people with whom I've worked for this deal and that, and John is right there at the top. I will recommend to family members and friends Reliance First Capital and for them to specifically ask for John because of his professionalism and heart. All the things one would want in someone who handles something as important as a mortgage, you'd only want John to handle it.

 
 

Cathy C. - TN

The experience with refinancing with Reliance flowed extremely well. The staff were professional and the online process was user friendly which typically is not the case in most situations. Kudos to my representative, Jose Magana, he was there for every step of the way and was very thorough in explaining the process. He was easily accessible for any questions or concerns. If he didn't answer right away, Jose would return the call within minutes. He even went out of his way to give sound advice to improve your financial goals. I would most definitely recommend Reliance First Capital and ask for JOSE!

 
 

Richard H. - NC

Fantastic Lending Experience. They were extremely easy to work with, very professional and Joseph Fairchild, in particular, was very helpful in determining our decision-making options. The loan approval process was very efficient and closing was handled very well on our schedule.

 
 

Robyn G. - OH

Joe Versiackas at Reliance First Capital made it super easy for me to refinance my house. I had been trying to get this done for a year and no one would help me. Joe not only got it done but made it a super easy and painless process. I will always be grateful to him and his entire team. I can't thank him enough!

 
 

Robert N. - VA

From the very beginning I felt that Joshua had my best interests at heart. He was always willing to explain the fine points of the loan application process and answer whatever questions I had. Joshua is truly an outstanding Reliance First Capital employee.

 
 

Dale G. - TX

Keenan kept up informed all thru the loan process. We have a very difficult loan problem that he helped to rectify. Keenan is an excellent loan Officer and I would gladly recommended friends and family members to him. Keenan was always polite and friendly. He called several times a week to keep up informed of the loan process. How can you improve on "Excellence"?

 
 

Ross K. - NM

Keenan Henry is one of the most attentive, professional, and helpful loan officers I've ever dealt with. He's one of the best listeners I've ever worked with, and won't rest until all your needs are met. Keenan is the BEST!

 
 

Alecia C. - TN

Kelly made the impossible happen. Our credit was damaged due to us not being responsible. She was able to get us a great rate and now my debts are paid off and our credit scores are on their way up. She was so kind and explained every part of the process in full so we were aware of what stage we were in. We had some issues to fix because of the appraisal which held things up a little bit but otherwise the loan was processed and closed in a very timely manner. I would definitely suggest using her. She's very knowledgeable and great to work with.

 
 

Tina T. - TN

Kelly Sipp was on top of everything from the first talk we had. She kept me informed on everything that was taking place. Any questions that we had was answered in a matter of minutes. She was always pleasant to speak with. I know this might be a little weird but I miss her. I will definitely her to anyone that might be buying a home. Reliance has got a jewel. I just cannot say enough about her. She was great to work with.

 
 

Joshua N. - PA

Keri went above and beyond the call. I knew nothing of the process and Keri got me through it with as little pain as possible. Certainly glad it's over with for now but the next time, if and when, I know who I'm calling. Any question I had she had the answer and in a timely fashion. Things had to be changed more than once and she knew I was getting annoyed. I may have even got an attitude a time or two. She was always courteous and very professional presenting the entire process as I needed her to. I could not ask for more from a process I really don't want to deal with. For those of you in need of someone look no further, you found her.

 
 

Kaitlyn D. - PA

Keri went above and beyond with her communication. She always replied promptly and followed up just to see how we were doing. She made sure we had any documents that we needed quickly and efficiently even if it was during an evening or weekend. She was a major help during the underwriting process! I have given all my house searching friends Keri's information.

 
 

Kenneth B. - TN

When Leslie contacted me I had just had a bad experience with Quicken. Her approach was totally different in she asked questions that I didn't want to hear at first and then she said if you just give me 24 hours and talk to me, I'm going to help you do all you want and more. I listened. She wasn't just interested in selling a loan, she asked me stuff no one else ever has, she told me by the time I retire I could have no mortgage at all and I was skeptical. Leslie is a true gem and a beautiful person. She calmed me down and then gave me more than I expected. She is someone you should be extremely happy to have on your team.

 
 

Terry C. - KY

Had a great time working with Lisa Martin she did everything she said she would do if possible very honest and very easy to work with. I would recommend her to everyone looking to refinance or just get a loan I give her a 10+. Thank you

 
 

Gisela F. - NY

We highly recommend Lisa as the best mortgage analyst. As first timers refinancing, we couldn’t ask for an exceptional and experienced mortgage analyst. We will definitely recommend Reliance First Capital.

 
 

Vanesa Y. - AL

I was thoroughly impressed with Mary Connolly. She took the time to allow me to decide when to start the refinance process. We worked together for a short time and closed my loan in less than a month. I cannot thank her enough for a super job. I highly recommend her and have communicated with a few people who hopefully become her clients. Looking for someone with a good attitude and a hard worker, ask for Mary Connolly! Reliance First Capital was very responsive to my needs and concerns. Their staff was extremely professional and pleasant. The process from start to finish was less than a month. Any calls, emails, or texts were promptly addressed. This was the most professional and friendly mortgage procedure I have ever experienced. Hats off to everyone especially my representative Mary Connolly.

 
 

Lisa M. - MA

Reliance First Capital was beyond helpful to us while we were looking for a new mortgage! Our situation was a cumbersome one that needed extra attention. Our representative Mary Connolly from the very first conversation and all the way through the process was nothing short of excellent. Her ability to execute all the things necessary to get things done combined with her warm personality makes you feel like you are her first priority. I am grateful to Mary Connolly for everything she did to help us and happy that Reliance First Capital went above and beyond for us.

 
 

Elta W. - VA

I am so thankful I found Maryjane Wheatley to help with a mortgage! She is awesome! She answered all my questions! Everyone at Reliance are super! Maryjane always answered when I called or called me right back! I feel like I have made a friend for life! Maryjane must be a great employee! Thank you Maryjane for everything!

 
 

Maureen P. - MA

MaryJane Wheatley was amazing! If we could give her 10 stars we would!!! She was extremely thorough, helpful, patient and professional. She answered all our questions and walked us through every step of our refi. We didn't know we had some of the options she presented to us. We were so well informed. It was pleasant and very natural. She was amazing! We highly recommend her and Reliance Capital and look forward to working with her again.

 
 

Shannon C. - OH

Both my loan officer and her team were great. Someone was always available to answer my questions and made me feel comfortable with the process. Mekeighla is so knowledgeable and helpful. She let us know what we needed to do step by step and made the process so easy. She was quick to respond anytime we had a question during our process. Fabulous to work with! I've been in the customer service industry for over 30 years and she is one of the best experiences I've had as a customer! Thanks for everything Mekeighla!

 
 

Kevin M. - KY

Highly pleased. Our experience was very smooth and professional. Would highly recommend.

 
 

David B. - MI

Michael O'Brien is a star! He was very cooperative and understanding and was always willing to help. He was constantly keeping us on course to complete this loan and to help us better our lives. I am so glad that he was there to help us through this process.

 
 

Daniel R. - NH

Ndae was very professional and knew what she was doing right from the beginning to the end. Very satisfied with the help and service I received.

 
 

Martin M. - VA

Nick Newlon was my mortgage analyst and he really impressed me with a level of customer care that is very rare: from our very first contact I could tell that he genuinely cared about finding a solution, and was willing to think outside of the box and do what it takes. As an entrepreneur I've had many experiences with underwriters being very hesitant or finding it outright impossible to imagine possible solutions, and I dreaded the idea of 'hopping for a mortgage', prepared to receive nothing but rejections once again. Yet Nick believed in me from the beginning. Even in the initial exploratory phase, when many other lenders just fizzled out - Nick not only called back when he said he would, but he had taken thorough notes about my unique needs, and shared with me what he was looking for at his end to create the best possible solution. Once we started going through the paperwork, Nick held my hand every step along the way, facilitating communication between me and the underwriting team in a way that felt surprisingly easy. He ensured I also had direct contact info to his team (Bethany and Kristen) in case he might not be able to respond - but he always was there. His knowledge, care and can-do-attitude are a great asset - and I will wholeheartedly recommend him to anyone who has unique circumstances and challenges that conventional lenders roll their eyes at. Nick can figure it out for you!

 
 

Solomon T. - MD

Olisa! He's Awesome! Thank you so much!

 
 

Phillip C. - PA

Couldn't be better. No matter what was thrown our way he figured it out and made the process easy couldn't be happier thank you so much Pat!!!!

 
 

Shane G. - MA

It was a pleasure working with Patrick and the Reliance First Capital Company to refinance our mortgage with. The process was not long drawn and stressful, we were well notified at all times what was being done in the loan process. Patrick was a breath of fresh air, especially after having a bad experience with a mortgage company about 6 months ago. I want to thank Patrick and the Reliance Company for a job well done.

 
 

Hilda S. - VA

Good experience! Patrick was very easy to work with and made everything as easy as possible. No complaints at all. Very quick to respond with any questions.

 
 

Kari W. - VA

Pleasure to work with. This was our first refinance of our home and Patrick made everything go extremely smooth. He was very easy to speak with, explained things, and wasn't overbearing like most companies are. Process was very quick! Thanks Patrick for all your help :) Would highly recommend his services to anyone looking to refinance.

 
 

Judy B. - NY

Patrick is GREAT!! Patrick was just perfect. He told me what he could offer, but didn't pressure me to take it. He was always kind and available; if I left him a message he called back that same day. He told me the process would take 30-45 days, and it has. I highly recommend Patrick to anyone who is interested in getting a home loan.

 
 

Toby L. - NC

There is always room for improvement. This was my first refi experience. The only suggestion is to recognize first-timers and help them prepare from the start on how stressful gathering the information required will be. Pauline and Yara did an excellent job getting me through the process once started. The eye is always on the prize. Pauline truly personalizes the experience. She allows her customer to feel as though they know her and her concern for her customer is authentic. Yara is my personal hero. She and Pauline both made me feel like I truly had someone in my corner cheering and fighting for my best interest.

 
 

Toby L. - NC

Looking to refinance or simply have questions to help you make the best decision for YOU? Ask for Pauline!! I'll admit... I didn't call First Reliance myself, but I hung up MANY times on other companies as I searched for the right fit. Pauline just happened to call at the right time with the most sincere and trusting demeanor. I knew immediately they were the right fit for me. I can never thank her and the First Reliance team enough. Everyone's situation and reason for refi is different... you can rely on First Reliance, Pauline, Yara and their team to get you through the process and to the closing table (which happened to be my kitchen table) in one piece and with confidence in your decision.

 
 

Teressa W. - VA

Reliance First put us first! Richard was amazing in helping us get the right refinancing we needed right now. Our situation was not simple, but he made it seem that way and ultimately made it to the finish line! Thank you, Richard, we would definitely recommend Reliance — especially Richard Nagel and his entire team.

 
 

Yveline L. - MD

Ritu is beyond "EXCEPTIONAL" from the start to finish she exhibits an unprecedented professionalism. She went above and beyond the call of duty. "Your attitude will determine your altitude". She has the A T T I T U D E and there is no scale to measure that. Well done! Keep up the good work.

 
 

Scott M. - OH

Professional and Personal Service. From day 1 looking at houses in Sheffield Lake, Robert was upfront as to what we needed to do to get ourselves in a better position to purchase a house. We were relocating from an adjoining state and Robert walked us through the process from the beginning making our closing an enjoyable experience. If you’re looking for a personable, professional person to guide you through any hills or valleys and make your home buying experience LESS stressful, Robert Metz is the man!

 
 

Kimberly S. - OH

Robert was excellent to work with and made the entire process easy. He made sure I understood all the information, and made everything very fluid. He was always available, and very personable. I highly recommend working with Robert to finance your new home!

 
 

Latanya E. - AL

Roman the Mortgage Guru: R - Resilient. He bounced back after every roadblock. O - Organized. He knew when to follow up on every issue without skipping a beat. M - Miraculous He made me believe in miracles since I was turned down over and over until him. A - Authentic. He wasn't afraid to be brutally honest about the situation. I was not an easy case to conquer. N - phenomeNal. The savings were phenomenal. I can see some results! I had given up totally on refinancing my house. I would see the advertisements from Lending Tree and just think it was for someone else. So, one day for the heck of it. I clicked the button. And of course, lenders were jumping over each other to tell me 'No' as if it was a sport. Except for Roman at Reliance Mortgage. He didn't give me a No; he gave me a maybe and here's how we get to Yes. He was honest, candid, and determined. Somewhere along the way, we became family. My faith was restored in good hardworking people. They exist. Ask for Roman and let him work your miracle. Roll up your sleeves and follow his instructions. And save money and rebuild your hope in your future and your home. Thank you Roman from the bottom of my heart for not giving up on me. God bless!

 
 

Anne M. - PA

Ryan kept me updated and made himself readily available. Stellar job!!! Great asset to your team. Truly if anyone I know needs this service I will refer them to Ryan.

 
 

Sarah H. - TX

Nick Newlon takes great care of all the clients I put him in touch with. He is very knowledgeable about the many different programs Reliance offers, and I cannot speak highly enough about him.

 
 

William T. - IN

Thumbs up!

 
 

Jennifer S. - TN

Reliance for the Win! I was hesitant to refinance due to the overwhelming response when I submitted through Lending Tree (I probably got 10 calls/ emails/ texts a day from 4 lenders for almost 2 weeks). Sharon with Reliance was friendly without being overbearing or pushy so I elected to finally take the call. I am so thankful I did! Sharon worked with us on our needs and provided a multitude of solutions to assist. The process was easy and our loan closed within a couple of weeks. I would HIGHLY recommend this company, more specifically Sharon Lucas and her team, to anyone looking for a mortgage or to refinance.

 
 

Seth D. - TN

Sharon provided fantastic service.

 
 

Daniel M. - NC

Teddy Ferrell helped my family navigate a difficult time when I unexpectedly found myself unemployed. We actually refinanced two properties with Reliance and the level of service rendered by Mr. Ferrell was top notch. We closed both loans very quickly and were able to knock out some other outstanding debts as well. Mr. Ferrell did a GREAT JOB and highly recommend him for his professionalism.

 
 

Patreece L. - NC

2 Names: Teddy Ferrell. He's patient, an excellent communicator and wonderful to work with. He closed my refi this past fall and I couldn't be happier. I will have Teddy handle any and all of my real estate needs in the coming future.

 
 

Christy D. - LA

Working with Teddy Ferrell at Reliance First Capital has been a sheer pleasure and a very easy process. He is highly professional, extremely personable and down to earth, willing to help beyond expectation. He is extremely knowledgeable, highly informative, and responds promptly. Everything during our process was explained in detail, every option and all avenues we could take that best suited our situation. Always looking out for our best interests. If you are looking to refinance, purchase, or make a loan, my husband and I highly recommend Teddy to handle your requests. He's almost like dealing with a family member when all is said and done! Thank you Teddy for all your hard work, assistance, kindness and consideration and Thank you Reliance First Capital for accepting our home loan request.

 
 

Kellie A. - TX

I am the assistant to real estate agent Donna David, who represented [our client] during her real estate purchase. Teddy Ferrell was our client’s lender. He was very diligent in not only getting this file completed but in keeping our office up to date on the transaction movements throughout the whole process. We'd highly recommend him to anyone searching for a great lender. He is very professional and good at what he does.

 
 

Daniel M. - TN

I want to thank Reliance First Capital for my refinancing, a VA. Loan. I want to say a special thanks to a fellow veteran a loan officer Teddy Farrell, very professional a knowledgeable of his job. I just want to write this small message to say thank you.

 
 

Anthony D. - TX

Working with Teddy Ferrell was a breeze. Everything went smoothly and exactly how he said it would go.

 
 

Penny B. - NC

Teddy and his team were great to work with! They were always available to answer questions and kept me up to date on everything that was going on. What I thought was not possible Teddy and his team made possible. I would highly recommend Teddy and his team for any financial needs.

 
 

Bobbi M. - IN

We worked with TEDDY FARRELL for our recent refinance. Having previously worked in the mortgage industry for 15 years, I had high expectations for a lender. I had spoken to several potential lenders and I simply wasn’t comfortable. In fact, we had decided not to continue with our refinance plans. Teddy Farrell called me from a previous request I had made for basic rate information online. I was immediately comfortable with him. We ended up applying for the loan before we hung up that day. He kept us informed through the entire process. He was highly professional and efficient before, during and after our closing. If you are looking for a lender, you can relax and call Teddy!

 
 

Travis B. - IN

It was a pleasure working with Teddy Ferrell of Reliance First Capital. He was able to provide us with multiple options that were custom to our current financial situation. Any questions or concerns we had were quickly responded to with well-informed answers. Teddy was very thoughtful, kind, knowledgeable, and professional throughout the process. I highly recommend trusting Reliance First Capital with your financial needs!

 
 

Steve S. - TN

Tracy provided 5 star rated service.

 
 

Thaddeus M. - MA

Tyler Maglione did a Great Job taking us through the whole process, he made it easy and had all the answers needed. I would recommend him any time to anyone who is looking for a Mortgage

 
 

Eileen F. - AZ

Vincent far exceeded my expectations regarding my loan, he was superior in every step of the way handling my loan.

 
 

Jennifer M. - KY

Great to work with and good for bad credit. They were friendly, helpful, and explained a lot about how the process of qualifying for a mortgage actually works, which some lenders seem to want to keep secret for some reason. I worked with William (Ed) Bailey, and I appreciated how considerate and respectful he was towards me and my financial situation as I am rebuilding my credit. They really went the extra mile for me, including making sure that my difficult loan closed before my appraisal expired so I wouldn't have to pay for another one.

 
 

Ruth G. - TX

Reliance First Capital was awesome. It was especially a great experience working with Mr. William Collins. He was there every step of the way in refinancing our home. He made sure my husband and I understood everything that was going on. He was a man of great integrity and help this process go very smoothly.

 
 

Kevin A. - TX

William delivered the best possible experience along the refinance journey. He listened to my needs.

 
 

Terra C. - TX

I highly recommend William (Bill) Collins at Reliance First Capital. His attention to detail, ability to explain things in a way we could understand, his caring and kind demeanor was invaluable. He truly cares about his clients and about people in general. Thank you Bill for all your help!

 
 

Tammy M. - NY

Lisa Margevicius was exceptional! She made me feel very comfortable thru out the whole loan process.

 
 

Harriet E. - PA

Lisa was terrific - she called and updated me on the progress of my loan, was friendly and informative.

 
 

Robert K. - NC

What a pleasure it was for me in refinancing.

 
 

Debbie V. - NY

The Amazing Mike O'Brien - My experience with Mike O'Brien was an amazing one. Everything that could have gone wrong with my situation did. Mike went above and beyond to get us our mortgage refinance completed. People like Mr. O'Brien are far and few between. I would highly recommend Mike O'Brien to everyone.

 
 

Steven C. - IN

Everything was great through the process. I just want to say that Ndae needs to be recognized for her hard work. I could call her and she was right there. Always with answers. If she didn’t have one she got one. She was great!!! Ndae was very exceptional. Follow through everything!!! Carl took the time to introduce himself and Jacqueline. Couldn’t have of had a better group than what I had. They were great!!

 
 

John E. - OH

Ndae was with us every step of the way, fulfilled promises and had our loan closed expeditiously. Always available to answer our questions and concerns.

 
 

Michael C. - ME

Exceptional Customer Service! From the very beginning, we knew this was who we wanted to handle our refinance. Ryan was helpful every step of the way and made the process as simple and "user friendly" as possible. Our situation was a complicated one with a sole proprietorship that became incorporated and the tax returns alone were tough to navigate but he saw every obstacle through in an easygoing manner...I never felt I was bothering him with our questions and he went above and beyond to keep us completely informed throughout the whole process. We felt we were sincerely cared about which is a rare quality in this automated world we live in. Thank you Ryan

 
 

Emanuel Z. - NJ

Reliance First Capital worked with me through every step of this process. I was able to gather all of the information that was needed and guided through the process if I didn't understand what to do. Reliance First Capital was there to help.

 
 

Lori S. - MD

Ryan is the Best! My wife and I cannot say enough about how great Ryan is to work with. This is the second time that we have used Ryan and we are planning on using him again for the construction loan for the new house we are going to build. If you are thinking about using someone else for your mortgage needs, you are crazy. Ryan gets it done!

 
 

Patricia B. - IN

Sean Barnhart did a fantastic job with my VA loan. It was the most efficient process for a refinance I had experienced. It was not even four weeks from application to closing. He answered all our questions and responded immediately to our email correspondence. I would definitely recommend him and his company for anyone looking to refinance here in IN.

 
 

Noel P. - IN

Great Customer Service and Quick Process - My experience was fast and efficient. They offered electronic signatures and I was able to review everything from the comfort of my home. They was fast the process took less than 4 weeks. Sean B. was fantastic. I must say Sean made getting my VA loan easy from our first phone call. He quickly answered all my questions and was extremely responsive to my emails. Sean followed through until the scheduled closing. It took less than 4 weeks from start to closing. I am very satisfied with the customer service I received. I got a good rate, a shorter term and a good rate. I will definitely recommend Sean if anyone were to ask me about mortgages.

 
 

Gary B. - AL

Absolutely GREAT Experience. Sheranda Smith was my personal Mortgage Analyst. I say personal because that is exactly how it felt. I know she had many more clients another than me, but it seemed like I was her only client. From the very beginning to the very end she was just so professional and just unbelievably nice. She was always on top of the situation, keeping me informed of what was happening and what was going to happen. I'll admit I'm not the sharpest knife in the drawer, but she just made everything so easy and was outstanding in helping me through this process. I cannot thank her enough!!! If you are looking for a home mortgage loan of any kind, I would highly recommend getting in touch with Sheranda Smith out of the Charlotte N.C. office.

 
 

Charles C. - NC

Steve Bruefach and staff were excellent, responsive, very informative, and he delivered facts. Ask for him!!! I feel the fees were average, but I wasn't going to go shop for a bargain basement deal out of someone's garage either.

 
 

Lisa W. - TN

Excellent Customer Service, Great experience - Excellent service and responsiveness from Steven. He was a pleasure to work with! Always there to answer any questions that I had.

 
 

Patricia V. - LA

Thama was very caring of my needs. She understood my work schedule and knew I could not always answer the phone. She was very friendly and positive. She is truly an asset to Reliance First Capital. Everyone was very pleasant and professional. The closing could not have been easier. Thanks to all in reaching my financial needs.

 
 

Paula M. - NC

Excellence - Our loan officer was very dedicated and professional at all times. We felt he went above and beyond to help us!

 
 

Lude J. - PA

Tim was patient and honest.

 
 

Sebastian G. - NC

Toi was excellent and responsive to my needs.

 
 

Elizabeth C. - AL

Vic Johnson was very professional, knowledgeable and helpful during the entire process.

 
 

Cornelia W. - NJ

Great service! - The team was very easy to work with, professional, prompt and quick to response. Communication and actions were clear and concise. I worked with Vincent Drnash and he was impressive and extremely helpful and professional. I would recommend Reliance First Capital, LLC. I would also highly recommend working with Vincent if possible!

 
 

Anna N. - VA

Vincent Gentile was professional, knowledgeable and very helpful. He answered all my questions during the process and helped me to get the best mortgage deal.

 
 

Tanik B. - OH

Yana illustrated great customer service skills. She was easy to talk to, helped to clarify anything I didn't understand and she helped me to feel comfortable with obtaining a loan, as well as offering education that would benefit me maintaining the loan. I appreciate her service and plan on recommending her to others. Thank you for giving me this opportunity to purchase a home.

 
 

Nancy W. - AL

I remember how hard YOU worked for me and made it possible. Actually, God made it possible. Everything is great and I just appreciate you and your personality so much.

 
 

Jean-Marc H. - NY

John Spellman’s service and professionalism began well before I was even in the market to buy a home. I did an online inquiry on a home equity line of credit for a rental property and John responded to it. Although I didn’t go forward with it, John would call and email me every now and then to see how I was doing and offer advice and suggestions. Even though I wasn’t in the market to buy a new home, I came to expect to hear from John and just have a conversation with him. I eventually got married and started a family and suddenly found myself in the market to buy a home. Although many lenders began to email and call in attempts to get my business, John had earned my business long before my decision to buy a home and the decision was easy. He worked with my wife and I to craft the mortgage that best suited our needs and was fair, honest, and thorough throughout the whole process. He was responsive to calls and emails and I never felt lost or overwhelmed. He became a part of my daily routine for the months and weeks before settlement and was a calm, consistent force when things seemed to feel stressful. John became a friend. Highly recommend. Don’t hesitate to give him an opportunity to earn your business. He’s great at what he does.

 
 

Patricia M. - MS

Dakota provided exceptional service. He always went the extra mile to help us get information and documents needed. He always was prompt, efficient, honest, and encouraged us not to give up. He was always pleasant, friendly, understanding ad never lost patience with us. In other words, Dakota is great!!!

 
 

Ericina C. - NY

John Spellman Very courteous polite and professional. Took the time to over any questions I had no matter how many times I asked. Always responded timely to any phone calls or emails. He treated me with respect and not like I was just "another customer" He is an asset to your company and truly likes to help people.

 
 

Emanuel Z. - NJ

Ryan helped us through the mortgage process and was quick to call back or walk us through any questions we had. He was friendly, courteous and professional every step of the way. I Ryan was always available to answer any questions I had. He was friendly, helpful and professional. He is an asset to Reliance First Capital. Thank you Ryan! At this time I have no recommendations, but, Ryan Mulson and Reliance will be the first to know when I have a friend or relative in need of a mortgage company.

 
 

Kim N. - OH

I'm sending you this email to let you know that I'm so grateful that Tom was by my side throughout this whole process - making my home purchase a reality. He was always available, quick to respond to my questions/needs, and he was truly a pleasure to work with - a true professional! Thank you to Reliance First Capital and especially to Tom!!

 
 

Calvin M. - AL

I had just about given up on getting my home financed with any reasonable terms, but Zachary found the perfect financing options and made the entire process as smooth as possible. My entire experience was positive that I have already referred friends to him for home financing.

 
 

John P. - MA

Roseann is an exceptional person. She helped in every way possible to make my loan happen. I know she went above and beyond to help us out. I now consider her a close friend. Also, Nick is an outstanding person in the way he handled his end of the process. All in all, is has been a pleasurable experience. I will always mention you guys to anyone who is looking for mortgage. Thank you all.

 
 

Cherriese R. - LA

Whenever I called Andrew would answer my questions and he made sure I understood the process of the loan. He had patience with me if I asked a question more than once.

 
 

April S. - PA

I loved Dan Stout he was the best. I cannot say one bad thing about him Very friendly I loved working with him very helpful in every way.

 
 

Patsy W. - AL

Tom was very helpful and kind.

 
 

Denise H. - NC

Robert Metz continued to keep in contact with me until there was something available. Outstanding Customer Service.

 
 

Valerie O. - NY

Vincent was an exceptional businessman. He was extremely knowledgeable and helpful. We felt comfortable conducting business with him. He always followed up to insure that everything was taken care of from m top to bottom. You all are fortunate to have secured such a tremendous asset. My husband and I are very happy with your company due to such a remarkable experience with this refi.

 
 

Myron H. - NC

Kristen is very knowledgeable and worked very hard getting my loan approved. She provided step by step updates during the entire process..Kristen is a true asset to Reliance First Capital and anyone else desiring to purchase a home!

 
 

Christopher S. - NY

Great people.

 
 

Cynthia P. - LA

Laura is my true HERO!! Laura made this process so easy for me. More companies need an analyst like her, so blessed to have her. I will definitely give Reliance First Capital and Laura high recommendations.

 
 

Barbara D. - MI

Ryan was excellent! He truly kept in touch throughout The whole process of refinancing my house. I enjoyed talking to him as he was very easy to talk to.

 
 

Carolyn D. - LA

Lisa was superb at her job, so great to work with.

 
 

Sharion W. - NC

Someone that took the time with me and my husband was Richard DeBerry. Hat's off to him, he was patient and courtesy and each document he needed was faxed and he immediately took care of the document. He answer my calls even while he was at lunch to explain things that I was not really clear on. What was so outstanding he shown compassion when some problems arised when trying to refinance the house with my daughter issues. Rick was great in helping me with the process and I needed to do. I would recommend him to all my friends and family members.

 
 

Bradley C. - PA

Shawn steered us through the process with ease and confidence and gave us the same.

 
 

Ann N. - TN

I was very pleased with the entire process!

 
 

Aleksey K. - NY

Great overall service. Any question I had were answered on timely manner.

 
 

Alan P. - NH

Jim did everything mentioned in your survey in the most timely, professional manner. We are almost completely debt-free, and for the first time in a very long time, I am hopeful about my financial future.

 
 

Sarah H. - OH

Great Experience with Pat! Nothing but positive things to say about Patrick! He was extremely helpful to work with. The entire process was fast without any issues. Patrick was extremely patient, knowledgeable, and always upfront with everything. Top notch Customer Service all around!! Highly recommend using Patrick and will again in the future.

 
 

Cheryl N. - MD

Alicia she kept me informed about everything.

 
 

Mitch S. - AZ

Jim's effort, expertise, and patience w/me made for a satisfactory outcome. Appreciated. He done good.

 
 

Mitchell S. - AZ

Jim did an excellent job for me with his effort, expertise, and patience. I was not an easy client to work with, but Jim maintained a positive attitude and excellent customer service skills throughout the process. He done good! Thanks a lot Jim!

 
 

Scott M. - ME

Kim goes above and beyond in helping people get their mortgage. She was so much help and knowledge. Thank you for everything. Kim was excellent in working with me. She worked very hard to get me refinanced and saved me over 1500 a month. Thank you so much, Kim. I will keep on spreading the word of what a great company you are and how much you helped me.

 
 

Edmund D. - NC

Mr. Regan Rutledge was outstanding in his professional approach from our initial questions, application process, all the way through to funding. Thank you for the professional and personal servicing to our account. Regan Rutledge was super knowledgeable about the various banking products. He was considerate and courteous in explaining the application process and the required documents. The entire process was seamless, no gaps, and very smooth, directly through to funding. we are very pleased in obtaining our mortgage with Reliance First Capital. THANK YOU!!

 
 

Lloyd Smith - CA

William is on top of his work.

 
 

Kimberly M. - NC

Jamie was kind, knowledgeable, and extremely responsive to my needs. She went over everything with me in great detail, took time and care with me and made sure I was comfortable with the terms we chose. She made the process of my loan a happy experience instead of a scary one. I will definitely call her again! Jamie was a joy to work with... she was kind, extremely responsive and took time to go over all my options with me and answered all my questions. She made this process easy instead of stressful.

 
 

Alan P. - NH

Could not ask for a better loan experience. We were overloaded with credit card debt and had been denied a home equity line of credit. Mr. Heisser insisted that this was not the right way to go and came up with a re-finance package that paid off all our debt, shortened the loan tern, and gave us some cash besides (and no mortgage payments for two months).. I don't know how he did it, but I'm happy that he did. The appraisal came in considerably higher than the bank's drive-by; and that certainly helped. Throughout the process, he was totally professional, meticulous about detail, and careful to explain each step. For the first time in a long while, I am hopeful about my financial future.

 
 

Jeffrey F. - NH

Mike's the best! Not only is he very thorough, but he takes the time to get to know you; he humanizes what often leaves people feeling like a number. I can't say enough nice things about him. He hung in there with us when our first attempt didn't work out. He came back later with another product and helped us figure out which specific items in our credit history need attention in order to bring us in line with the requirements. As we went through the process, we would often times end up just chatting about family and experiences that we had in common. He's a genuine guy who truly wants to help you succeed. Ask for Mike and you won't go wrong. Thanks for all your help, Mike! I can't say enough good things about Mike. He hung in there with us when our initial attempt didn't work out. He helped us figure out what we needed to do to get things under control and ultimately got us into a pretty decent mortgage that consolidated our previous ones saving us several hundred dollars a month. Reliance seems to be a good company to deal with, but Mike makes it absolutely worth your time. He's a great guy who will do whatever he can to help you out. Thanks Mike!

 
 

Joseph A. - OH

Everything was done in timely matter, always received call backs immediately after calling Patrick, he was very helpful . It was a pleasure having him as my loan officer. I will certainly remember him and will recommend him to acquaintances that need help with a home loan or refinance.

 
 

Rebecca T. - PA

Ryan was truly wonderful during our home buying experience!!!! As new homeowners we (ok mainly me) were very nervous about the whole process and what to expect. Ryan was super patient with us, answered all of our questions and helped us find the perfect home loan. He was available to us anytime and responded immediately. He is sincere and very professional!! He made our home buying experience amazing and we would give him our highest recommendation to anyone who is searching for a lender!!!!! We cannot ever thank Ryan enough!!!!!!!

 
 

Bibi R. - FL

I will recommend [Steven] to anyone. He was very nice and courteous, always returned your phone calls and they try to close your loan in as little time as possible.

 
 

Paul S. - MN

This is to inform anyone concerned about the excellent service that I received from Reliance First Capital's Steve Diomataris. He was always helpful from the get go following up on any of my questions with an immediate response. It was indeed a pleasure working with him on my loan.

 
 

Larry R. - NC

Completely satisfied amazing people to work with. Mr. Shatz was the best person I have ever worked with when getting a loan and done and outstanding job for me I give him a perfect 10.

 
 

Jefferson D. - NC

Henry Meyers was a true professional and putting up with me is always a challenge and yet he pulled us all through.

 
 

John B. - NC

Steve helped me sort through the many available options, and patiently explained each step of my refinance. He was always responsive and helpful, and up-front with all costs, etc. for the loan. He and the staff at Reliance First Capital made the process smoother than I expected, and I couldn't be happier with the final result. Thanks! Refinancing can be an intimidating experience, and everyone I dealt with at Reliance First Capital did an excellent job explaining my options at each stage, helping me decide when/if to lock, and working with me to consolidate my debts into one mortgage, without increasing the overall term of the loan. I highly recommend Reliance First Capital as an honest partner for mortgage refinances. There were no surprise expenses, or any other sleazy maneuvers, and each step went smoothly and without any hitches. A helpful, highly knowledgeable staff! Thanks, Reliance First Capital(as posted on LendingTree.com)

 
 

Twana C. - NC

Couldn't have done it without Roman Osipov. Reliance First Capital was so amazing. My husband and I could not have asked for a better company to work with. Roman Osipov was a true blessing. He made my husband and myself feel comfortable with the entire refinance process. Even with the little bumps that we hit along the way Roman remained positive and encouraging. We never felt pressure from Roman and that was the biggest reason that my husband chose to go with Reliance First Capital. The refinance process quick, and thanks to Roman it was also rather enjoyable. My husband would just like to thank Roman from the bottom of our hearts for being so professional, kind, and encouraging. You are such a blessing. Thank you Roman. Thank you Reliance First Capital(as posted on LendingTree.com)

 
 

Bobby B. - VA

Overall, the experience was very positive. The process took longer than I anticipated (just around 5 weeks), but it was not atypical. Whitney Horne was responsive and with me every step of the way. I'm not 100% savvy on their final rates vs. everyone else's, so I cannot comment. The only true negative I can say about the whole experience is the completion/wrap up. More specifically, I did not receive a personal call from my loan advisor (or anyone else in the company...minus a precanned email regarding loan pay out) expressing appreciation for my business. I'd been dealing with this company almost daily for five weeks, and then...nothing. Granted, from start to close everyone was very professional; however, the missing touch was the personal acknowledgement at the end. When I financed my initial loan (with another company), I remember the personal touch/appreciation in the end, the personalized gift (address stamp) and holiday cards that soon followed. Would I recommend this company to others...sure. Will I always return for my refinancing/mortgage needs...not sure. I value feeling like more than a number. (as posted on LendingTree.com)

 
 

Mark L. - NH

Quickly after doing a search on Lending Tree, I was contacted by Jim Stevenson of Reliance First Capital. Jim was exceptionally responsive and answered all my questions promptly - including on weekends and evenings. He made every effort to get my paperwork through the FHA hurdles and everything came out as expected. Jim was one of the rare professionals who go above the call of duty to service their clients. I heartily recommend him and the company he represents. (as posted on LendingTree.com)

 
 

David C. - NC

Steve was very friendly and made the whole process easy. He didn't try to sell you on anything instead was honest and gave me my best options. Helped me through everything made the whole process quick and easy. (as posted on LendingTree.com)

 
 

Sammy O. - TN

I worked with Lindsey Tisza she was super cool, always kept me up to date either by Email or phone. (as posted on LendingTree.com)

 
 

Dawn L. - VA

Mary Connolly is AMAZING!! From the first email Mary Connolly was very professional. Her email was not a sale email. You could tell from her email that she was genuine and wanted to help us. Mary kept us informed through the whole process. With me being overseas and my wife in the states it kept Mary on her toes and she was more than accepting of the challenge. My wife and I will definitely use Mary again. Mary made sure to answer our question right away. We actually closed earlier then we thought we would which was a blessing.. THANK YOU SO MUCH MARY AND Reliance First Capital!!! (as posted on LendingTree.com)

 
 

Lenore D. - NC

Barbara Meredith was an excellent partner during my refinance process. She was always available to answer any questions I had. From day one she understood my financial position and managed to do what no other company could. Everything was exactly as she said it would be. I could never thank her enough for all she's done for me. Barbara was always available for me through the whole process. I could count on her to answer any questions I had. She understood my financial situation and was able to do what previous companies couldn't. I'll never be able to thank her enough. (as posted on LendingTree.com)

 
 

Ruth D. - OH

I submitted my request via Lending Tree. I was a bit skeptical at first doing a refi on-line. Matthew Wiehl made the process great. He was extremely patience with all of my questions and concerns. He kept me updated throughout the entire process. He always took the time to reply to my emails promptly. (even when I felt like I was bothering him) I would highly recommend Matthew! I appreciate all you did and the different loan options. Thanks again so much. (as posted on LendingTree.com)

 
 

William C. - MA

Ryan was great to work with. I’m glad I answered his call. He had our bet interest in mind throughout the entire process and it showed by the results. We did a refi to pay down credit and make home improvements. At the close of this we ended up saving several hundred dollars/month and also got a bunch of cash to put in or new kitchen. We will definitely call Ryan directly in the future should there be any need. From the very first time we spoke I felt like Ryan Mulson had my what was best for us in mind. He walked my wife and I through the entire process made it clear up front, we would only go through with our refi if it was in our best interest. Things worked out great and we will call him directly again n the future should there be any new purchase/refi. (as posted on LendingTree.com)

 
 

Raymond I. - PA

I was very satisfied with the assistance given to me by Vincent Gentile. He assisted me in many ways to get the mortgage approved at a rate that was fair to me. I was able to reach him any time that I had questions and he always cleared the matter for me. (as posted on LendingTree.com)

 
 

Marc B. - NJ

Donna Titone A+. I chose Donna because she was very attentive to my needs and was always timely with responses to my emails...settlement was under a month's time and very convenient.... (as posted on LendingTree.com)

 
 

Scott S. - OH

Great experience! Had a little trouble with the VA, through neither of our faults, but my associate was very helpful, very easy to talk to, and answered every question I had very promptly. Communicated via call, text and e-mail, so I was kept up to the second on what was being done and anything I needed to do. Thanks again Dan! (as posted on LendingTree.com)

 
 

Peter R. - MA

Mary did a great job! She was very focused and responsive facilitating the process, good follow through. Thanks.

 
 

Hubert B. - AR

Randy and Eric were very good and easy to keep in touch with. They were awesome at taking care of our needs. They were awesome and very easy to talk to and getting things done. Thank you so much for helping us out. At this time I don't know anyone in need but when I here of someone I will be telling them about you. Thanks!

 
 

Nancy B. - IN

Ryan was fabulous to work with. He went above and beyond what I would have expected an analyst to do.

 
 

Rhonda J. - TN

Sharon kept me informed from the beginning to the end of processing the loan. I was so grateful for so much assistance provided toward helping me feel comfortable while the loan was being worked on.

 
 

Jenifer H. - MD

They walk you through the whole process and explain everything. They work for you not them. Thanks RELIANCE!

 
 

Scarlett B. - TX

I wanted to thank Reliance First Capital, especially William Collins and Laverne Johnson for their patience, professionalism and courtesy. Also, very important to us: the words "can't" and "no" were not part of their vocabulary. They always strove to resolve any issues with positivity and a can-do attitude. Three other large lenders would or could not work with us for various reasons. None of it was due to credit issues. I am a veteran home buyer/refinancer. I purchased 5 houses and refinanced several times. In the last 3 years alone, we bought 1, sold 1 and refinanced all four houses. I have all required documentation on digits and can have everything to the broker/mortgage processor within 10 min. So it is not like I am a stranger to the process. Should we, or anyone in our circle, need financing/refinancing, we will be sure to recommend Reliance First Capital. We wish them much success for the future as they continue to help others with their home buying and refinancing needs. (as posted on Yelp.com)

 
 

Matthew W. - IN

My loan officer Teddy was one of the most stand up guys I have dealt with in the business. always was on time with emails always went to the max to explain anything I needed him to. I would recommend anyone and everyone to him. couldn't be happier you guys rock. (as posted on LendingTree.com)

 
 

Anelita K. - OH

I put Zachary up against another company. The other company treated me almost the same. But he came out on top. Really personal which made me feel his company was the one to complete the process. Always answered my questions promptly. Most important thing, he did not read me standard blurbs like some of the other companies that called. Treated me like I was sitting in front of him from the beginning. That was the key! Always continue to treat the person on the other line like another human being. Not a subject.

 
 

Roni S. - PA

Excellent service I was stuck since 2008 without ability to refinance my mortgage I really appreciate your service you did give me a lot of freedom in my life I would recommend your name to other people who are looking for mortgage. I want to say thank you to Reliance First Capital and the most to say thank you Vic who did an on believable positive job it doesn’t matter if the client was misunderstanding he explain and gave all the detailed information included the last piece of the puzzle for the customer to understand the pursuit some people meant to do professional job like this in one of them definitely is Vic Johnson thank you very much

 
 

Patricia H. - NC

From the first voice mail message from Jean Murphy to now after my closing, I knew she was the one to help me. Jean is awesome, considerate, thoughtful, kind. Jean explained to me how to save money and pay off my house quicker. I am forever thankful to her. I am a night shifter and she found ways to communicate with me without interfering with my crazy work schedule. She is the best all round. (as posted on LendingTree.com)

 
 

MaryAnn O. - TX

I don't think there are anymore improvement necessary because Danielle was very professional in explaining my options. She made us believe that there are some professionals who are out there to help people in need like us who were struggling with credit. We thought that it wouldn't be possible but she came to our house, sat down with us during the initial document signing and encourage us to continue when we told her about our predicaments with debts and credit score. Oh! she's wonderful, look at us now smiling, more thanks to her. I cannot seize to recommend her to all my friends, family and anyone that I know.

 
 

Juan G. - TX

My wife and I were pleased with the service.

 
 

Jay O. - TX

Anthony was always courteous and informative, he knows his stuff and will get you refinanced quickly. Thanks to Anthony and the staff at Reliance First Capital for an exceptional job well done.

 
 

Robert R. - MS

Travis Myers worked with us on our refinance loan. He did an excellent job and was with us every step of the way. It was a very easy process because of all of his help. (as posted on LendingTree.com)

 
 

Ahmed F. - TN

Kelly, thank you very much for all you did. It was a real pleasure to work with you. Keep up the excellent work you do.

 
 

Donna B. - CT

Comfortable process to refinance my home. Trust was developed early on in the process. I truly felt as though Mr. Howell had my best interest in mind as he guided me through the steps needed to take to achieve my goal. Patient, knowledgeable and easy to talk to, all my questions were answered timely and in a way I could understand. I strongly recommend Mr. Howell as a great choice for your mortgage needs. (as posted on LendingTree.com)

 
 

Michelle J. - AZ

Jim is the absolute best! He went above and beyond in every interaction, always taking the time to explain everything.

 
 

Rena C. - AZ

We could not have asked for better, in both knowledge and customer service, in Jim. It was great!

 
 

Rena J. - AZ

Great experience! Jim was so professional and helpful throughout our process. He stayed right on top of the process every step of the way, and even when there was a moment that I thought a federal tax issue was going to stop us from moving forward, he was reassuring and got the job done. His considerable experience in the industry gave us confidence, and I will be happy to refer him to anyone I know who is looking for a refi or new loan. (as posted on LendingTree.com)

 
 

Michelle V. - VA

Ndae was exceptional!

 
 

Julie S. - OH

The process couldn't have gone any easier. My Mortgage Analyst, Steve Diomataris, is the best! He is an excellent representative for your company and I will be recommending him specifically to friends and family. Professional, fast and efficient. Overall an excellent experience.

 
 

Julie S. - OH

My Mortgage Analyst, Steve Diomataris, is the best! He is an excellent representative for your company and I will be recommending him specifically to friends and family. Professional, fast and efficient. Overall an excellent experience. I can't think of anyone off hand but will definitely recommend Steve and Reliance First Capital to others that are looking at refinancing.

 
 

Christina P. - SC

I can't say enough about Reliance First Capital. Amanda Mowbray was my main point of contact but the entire team was a pleasure. From start to finish, they were wonderful. When I first contacted them, I didn't know if I wanted to buy or refinance our current house and build on. Amanda walked me through each process and when we finally decided to buy, she was amazing. I wasn't in the dark at all and everything was smooth and we closed on time and everything was perfect. Highly, Highly recommend for all your home needs! (as posted on Google.com)

 
 

Derrick P. - SC

Amanda was AMAZING! She was there 100% of the time for me. I could literally email her in the evening and she would still respond. She helped me decide what I wanted to do and then she made it happen. She helped me get where I needed to be and in the end closed on my loan on time and for my dream home. I couldn't be happier with the results. Amanda made the whole process better. I really couldn't have asked for a better lender and am so lucky to have had her. If you get the chance to work with her, please do. You won't regret it. We had an amazing experience with Reliance First Capital. We went on Lendingtree.com, looking for some information. Amanda Leigh Mowbray contacted us through that. She was amazing from start to finish. She helped us decide what we actually wanted to do, then when we decided, she helped us every step of that way. Reliance First Capital's whole team was amazing. Always available to answer questions and relieve concerns. I can't praise them and especially Amanda enough! I was very happy with the outcome. We closed on time and had no issues. I would highly recommend using Reliance First Capital for all your financing needs. You won't be sorry. (as posted on LendingTree.com)

 
 

Isabella S. - DE

Daniel Montgomery is very professional, personable, easy to talk with, and willing to answer any questions and explain what you may not understand. He is someone I would feel comfortable calling with any concerns or questions as the mortgage process ends. I definitely recommend Daniel for your mortgage needs. The refinancing steps were easy to follow. The whole process was easy. (as posted on LendingTree.com)

 
 

Antoniette R. - MA

Alyssa Archer was incredibly knowledgeable and efficient with all aspects of my refinance. This refinance took 16 days from first call to closing. It was unbelievable how quickly everything go done.

 
 

Kimberly T. - PA

Working on our refi with Patrick was a pleasure. He was always available and everything was very straight forward. There were no surprises at all as he was very professional and up front with everything we were doing. I would definitely recommend him. Thanks. Everything was fantastic. Patrick was great through the entire process. He was very informative. (as posted on LendingTree.com)

 
 

Shirley C. - CT

This refinance experience was so surprisingly not stressful. Patrick is a very personable guy. Working with him was like talking to a very good friend. I ALWAYS felt that he had my back. He was always willing to help me get documents or information I needed to complete the refinance. He brought the process to close at the expected time. What really impressed me was that about 2 weeks into the process, my original loan officer left and Patrick took over. The transfer was seamless and Patrick didn't miss a beat. What may have been a daunting experience was actually pleasant. If any of my family or friends need mortgage or refinance services, I will enthusiastically recommend Patrick. (as posted on LendingTree.com)

 
 

Margaret R. - AR

Miles was professional, kind, very knowledgeable, it was a great experience. Would recommend Miles to family, friends, or anyone needing help with mortgage. Thank you again.

 
 

John M. - DE

Joshua listened to my needs and provided solutions, it's that simple.

 
 

Lawrence J. - FL

Thank you for all the help with this process, Barbra was a great person to work with. Everything went great don't change a thing.

 
 

Matt W. - IN

Teddy was amazing to work with always kept me informed and made sure I knew what was going on the hole time. Very very good guy.

 
 

Desiree M. - KY

Regan and Michael were outstanding in getting the job done.

 
 

Bobby J. - LA

Daniel provided exceptional service throughout the loan process. He was always just a phone call away if and when you had any questions. Loans made easy by Dan Holmes. Thanks for all the assistance.

 
 

Earnestine K. - LA

Thanks for providing my husband and I with outstanding service.

 
 

Jonathan H. - ME

Alicia and Shannon were both top shelf.

 
 

Joseph W. - MD

Bradley explained managed and closed the entire process smoothly and without error. His attention to detail and easy manner coupled with his availability made this the best mortgage if not loan experience ever. Kristen (his trusty sidekick) was also excellent, she explained paperwork, who would have it and how to get it. Perfectly done. Unbelievably smooth, excellent service.

 
 

Daniel J. - MD

Kristen was very professional may sure that we were well informed. Made our refinance so easy. I would strongly recommend her. Rating her at a 10.

 
 

Marsha G. - MD

I can't say enough good things about Reliance First Capital and in particular Austin Clayton. I called Austin on a Friday and within a couple hours he had a preapproval letter for me. The following week we found a home but the home was more than what we were preapproved for. I contacted Austin and even though he was out of the office he was able to tell me that we could qualify if I paid off one additional debt. He went a step further and sent me the preapproval letter so we could immediately submit an offer. Unfortunately the contract fell through because the seller wouldn't help with making costly repairs. Even then Austin went above and beyond to get me back some of the appraisal money back so I wouldn't be out too much cash on the deal. Although we have not yet found another home, I am so far extremely impressed with Reliance First Capital and with Austin. I highly recommend them for all purchase or refi needs.

 
 

Thomas M. - MD

Ryan had his hands full with the twists and turns I sent his way.

 
 

Yolanda A. - MD

Scott is the definition of a SUPERB customer oriented professional. He was knowledgeable, he was courteous, efficient, and very trustworthy. He kept his word at every level and was able to do what others were not. I would highly recommend Scott to others who are seeking to obtain a home loan or refinance a current loan. I am a very satisfied customer thanks to Scott!

 
 

Larry L. - MN

We want to give a big thanks to Brendhan Jones. He was excellent to work with every step of the way! Very knowledgeable, informative, and answered any and all questions we had. Our refinancing went very smoothly, thanks to Brendhan. We would recommend him highly to anyone needing mortgage services. Reliance First Capital has a real asset in Brendhan.

 
 

Douglas J. - MN

Chad Spencer, did an outstanding job working with me to get this deal done in under 2 weeks. I appreciate Chad getting to know me and what my needs were and how he could help get me there.

 
 

Douglas J. - MN

Happy with my VA refinance. If you want to get a deal done fast these are the guys to go to. I completed start to finish in two weeks doing a VA refinance. My long manager that outstanding job in communication and making sure I was happy with the product. I was able to get my funding the week after everything was signed making total time involve 3 weeks. (as posted on LendingTree.com)

 
 

Sandra R. - MS

Travis did an excellent job with our refinance.

 
 

Jonathan L. - NY

Closing went very smooth this Saturday. Wanted to say Thank You to you and your team. Can’t believe how quick the whole process went what was it something like 3 weeks-amazing. Appreciate you and your firms professionalism and transparency from the very beginning right through to closing. Merry Christmas to you and the family and a safe and healthy New Year.

 
 

Karen D. - VA

Lisa helped tremendously thru the whole process. Ben kept me inform thru everything. Jacqueline was very helpful.

 
 

Gregory K. - MA

Mary was really terrific. She walked us through the process, showed us our options and was willing to include our whole family in this decision. She really hung in there with us...what a gem!

 
 

Kendrick J. - AR

Matthew did a great job!

 
 

Lloyd R. - TN

Suzanne was great to work with. She got us the best loan and while we had a hiccup (on our end) mid closing she worked us and got it took care of So we closed smoothly.

 
 

Angela C. - NY

Patrick provided us with excellent service and advise. He was very instrumental in putting together a program which suited us best. Along with Patrick, we had an excellent experience with his assistant Lindsay, they both formed an excellent team! Thank you for the advice and guidance throughout the entire process.

 
 

James W. - RI

In June 2017 it was imperative that I refinance my home of 26 years within the next 9 months. I began with my own bank and a credit union in my hometown, both without success. I then remembered that Lending Tree had successfully assisted in a prior refinance at least 18 years previously. I started with Lending Tree (at 2am one morning) to see who would consider the special circumstances that I now would present with this refinance. Lending Tree presented me, as promised, with 10 different companies ranked by best offer after reviewing the general information that I provided. The moment I logged off the site my phone started to ring and I was inundated with calls and emails all day, every day for 6 months. After attempting this refinance with the top 5, to no avail, over a 7 month time period, I was well educated in the entire process but exhausted from it as well. I was about ready to accept the fact the refinance wasn’t going to be possible. Then came Patrick Germovsek and Reliance First Capital. Patrick left me 2 emails n 2 phone calls within those 6 months, which I ignored at the time. I did recognize and acknowledge that he nor his company were not intrusive as the others. I kept that in mind but ignored them primarily since they were ranked below all the others on the Lending Tree list. I decided to answer Patrick’s next call, figuring I would give it one more try. I expressed to Patrick frustration and tiredness from the process. I was very firm and presented with what I specifically needed and required in order to be able to maintain my home and my independence. He was provided with general information to begin to investigate the reality of refinancing. I was adamant about not going though an appraisal, its cost and then being turned down again. Patrick stated he totally understood. He returned a phone call to me the next day. After that conversation I knew that Patrick would make the refinance work, trusting him enough to proceed with the process. Many of the special circumstances that I presented with this refinance where physical. I have significant visual impairments (Legally blind), hear out of 1 ear, hand deformities and wheelchair bound. From the very beginning Patrick stated had no problem with any of my circumstances and was willing to spend as much time with me throughout the refinance process. In fact one evening Patrick spent at least 4 hours with me on the phone and computer, going over page by page of documents. Whenever I was confronted with one of the numerous obstacles I was challenged with, he made it work, for me. In the end Patrick came through for me, more than I could ever have imagined. I now consider him as one of those VERY special people in my life I call my “Guardian Angels”. Patrick is one of those kind souls that we run into every once in a great while. Reliance First Capital as far as I am concerned, should ALWAYS be the #1 offering on the Lending Tree list. They have the heart to employ and allow people like Patrick help people like me. (as posted on LendingTree.com)

 
 

David R. - TN

Philip was our agent. He did an outstanding job working with us during the loan process and never failed to answer any questions we had. He returned phone calls promptly and his overall demeanor was personable, patient, informed, with a willingness to provide information to us in a very prompt manner. We are very pleased and thankful for his assistance.

 
 

Linda J. - TX

Ray was knowledgeable and stayed in contact with us all the way through the process.

 
 

Josh J. - PA

Ryan was great helping me buy my first home! It was a long process and at times i didn't think it would happen but Ryan is very good at what he does and just when I thought all hope was gone Ryan pulled through and changed everything and I was able to purchase my house. I highly recommend anyone that wants to begin the process of buying a house to reach out to Ryan! (as posted on zillow.com)

 
 

Charles M. - DE

Steve was so awesome to work with. He was so helpful and explained everything throughout the whole process. He was professional, courteous and very articulate. It truly was such. A pleasure working with him. He is a wonderful representative of Reliance First Capital. Additionally, the whole team was great to work with too.

 
 

Patricia C. - NC

I wanted to submit a positive review as initially when first dealing with this company, I was hesitant due to the reviews listed online. I worked directly with Steve Bruefach and all I can say is thank you to him for helping my husband and I get back to the financial freedom we needed. He was amazing and took the time out to address my concerns about the company as well as his work ethic by being completely honest and helpful in the entire process. I can't tell you how thankful I am for him and the help he provided during the process.

 
 

Chris F. - OH

Good customer service. Being a VA loan, there were several issues throughout the process that were made it frustrating. Steve did a great job of being patient and working with me to resolve any problems. (as posted on LendingTree.com)

 
 

Mike S. - NY

Dreams can come true. New all the details inside out. Answered any questions I had and worked over time for us. We did everything over the phone and internet. We closed the deal at our kitchen table! Don't mess around with anyone else and false promises. Reliance First Capital is the real deal! Professional, Superior-service! (as posted on LendingTree.com)

 
 

James S. - MS

Great experience. Oula "Suzanne" Horne was my loan officer. She was really responsive to my questions and answered them for me in a timely manner. The rates offered were better than I received elsewhere. Would definitely use Reliance First Capital and Oula for future mortgage needs. (as posted on LendingTree.com)

 
 

Pahang K. - NH

Vincent was the best Mortgage Analyst I ever worked with.

 
 

James W. - VA

Whitney was absolutely amazing. She answered every question I had and was able to walk me through the steps of this process with ease.

 
 

Clifford N. - MI

William did a fabulous job helping us complete our loan process. We highly recommend William for any merits in your company.

 
 

Nicole S. - PA

Zach was exceptional. Easy to contact, informative, very professional.

 
 

Sinisa M. - OH

Mr. Akim of Reliance First Capital was extremely helpful throughout the entire process even with the minor obstacles we encountered. I would definitely recommend Reliance First Capital to anyone in need. Thanks. (as posted on LendingTree.com)

 
 

Samantha M. - PA

Alicia was our refinancing analyst. The process of refinancing can be very long and tedious, but Alicia made the whole experience so easy. She did absolutely everything for my husband and me, all we had to do was provide her with any documents she needed. After being told by multiple multiple companies that refinancing was basically impossible for us, Alicia and Reliance First Capital thought outside the box like no one else had, and gave us a miracle. We simply just wanted a lower mortgage payment, and Alicia got us that but so much more. With virtually almost all of our debt paid off through Reliance First Capital, a lower mortgage payment, AND cash back at settlement, for the first time in almost a decade my husband and I are finally free of the financial stress and burdens that come with owning a house. And unlike every single company that had told us we would need to put down THOUSANDS of dollars to close, we did not have to put down one single cent. Alicia just made the whole process so easy and worked so hard for us getting through to the people she needed to get our application completed fast and painless. She was ALWAYS available to be contacted, even when she wasn't working, which just shows how much she truly cares about helping people. My husband and I cannot thank Alicia and Reliance First Capital enough for everything they have done!

 
 

Julie W. - MD

Amanda has always been great She always explains things. All my options and what’s the best way to go.

 
 

Erica G. - AZ

Audrey was not pushy for a sale and provided me with multiple options to meet my financial needs and goals. She made the process go much smoother than expected.

 
 

Karin H. - VA

Best service! Courteous and excellent service!! Loved Bobbi!! She was not only fast and efficient but a genuine lady. Thank you Reliance First Capital(as posted on LendingTree.com)

 
 

William T. - NC

Caleb provided world class service. He was friendly, patient and knowledgeable all while being professional. He made the process comfortable and understandable which made us feel confident in trusting Reliance First Capital.

 
 

Shawn E. - AZ

Catherin Randall went above and beyond in her help and handling of this loan. I would recommend her highly to anyone.

 
 

Charles A. - NC

Cody went above and beyond the call of duty to get things done and overcome any obstacles during the loan process. He took customer service and professionalism to a new level.

 
 

Ellen M. - NH

David Jenkins delivered excellent customer service. He kept us updated throughout the loan process and replied to my emails quickly. David is great! (as posted on LendingTree.com)

 
 

Jerry K. - MD

Ed was courteous and he kept in touch.

 
 

Carlos G. - NY

Erick did a good job.

 
 

Walter J. - CT

Always good service it was the second time working with you guys and the service was clear easy and fast.

 
 

Biswajit D. - NJ

A seamless and pleasurable refinance experience. From the moment Erick contacted me via lending tree and till the closing of my loan and beyond working with Erick and Tammy Kaur has been the best experience I have ever had when looking for a mortgage. Erick explained everything in detail every step of the way and never hesitated to explain multiple times if I had questions. He gave me seven different options to work with and even when my appraisal came in lower than expected he put me at ease and I still got what I was looking for. He always responded to my emails and calls pretty much immediately and even when things were in process and there was nothing to convey he would still call and check up on me and let me know that things were in progress. He got me a very competitive rate -- and I would call him more of a friend than a business associate after the loan process -- we talked about families and various other things. Working with Tammy was equally pleasurable and she was always on top of documents and other needs throughout the process and kept me informed at every point. She chased down my previous employers for verification and ensured that the processing went smoothly. I really had an awesome experience with Erick and Tammy and with hence with Reliance First Capital and would highly recommend both the company as well as these 2 wonderful people and I will always approach them for any future needs I have. (as posted on LendingTree.com)

 
 

Robert T. - KY

Jean was outstanding. She connects with rural America, I am sure she is a southern girl.

 
 

Jose G. - NY

Jim is very reliable, detailed, and professional.

 
 

Billie M. - NY

John was so helpful and explained everything step by step. Always able to answer any questions and very helpful through the entire process.

 
 

Gloria R. - AZ

Everyone was very kind and understanding, very prompt on returning calls and were not pushy on using them as your refinance company. (as posted on LendingTree.com)

 
 

Ryan J. - PA

Helpful, explained many different options. Worked quick and answered all my questions. Thank you. (as posted on LendingTree.com)

 
 

Aleksey M. - PA

My experience was great. Kelly helped me out a great deal in this matter. I have no complaints and would recommend her services in this matter to anyone else in a similar situation. Thoughts on Reliance First Capital: Great experience! Very smooth transition. Everything has gone the way I had hoped. Overall, have no complaints. Hope things like this continue in any future transactions. (as posted on LendingTree.com)

 
 

Amy S. - SC

Michael Cannon was knowledgeable, personable, and very trustworthy. Made the experience easy and enjoyable. (as posted on LendingTree.com)

 
 

Clifford E. - LA

As soon as I called, text or emailed Michael, he returned all corresponds the same day.

 
 

John H. - CT

Please accept my note of thanks and praise for the good work you and your team (Alex and Nick especially) afforded me to close my loan last month. From the many after hours calls to the detailed nature of overseeing the application process, I was most impressed by your dedication and sincere desire to satisfy my needs and get the deal completed. Recognizing that my application probably had an uncommon degree of complexity, it's quality provided an opportunity for Reliance First Capital to shine...and it did. Thanks so very much!

 
 

David M. - NY

Patrick is among the most diligent and responsible men I have had the pleasure of working with. He is always upbeat, accommodating and asking how I feel about the process. He is quick to research answers that he may not already have and I can give him nothing but the highest marks for his service to me. (as posted on LendingTree.com)

 
 

Kathryn L. - NC

Ray did a great job walking me through the process and ensuring I was kept up to date. There was never a call or email that didn’t receive an immediate response. I felt like Ray was truly a partner in the loan process, he never made me feel like his interactions with me were a means to end. His concern and care were evident throughout the process.

 
 

Igor G. - NY

Simply great experience. I requested a quote from Lending Tree, and shortly received a call from Ritu who was very helpful from the start.. Later on, I also had to communicate with Nick who was working in underwriting department. From the initial contact until our loan was funded, Ritu maintained constant communication. She tailored our loan to our specific needs and helped to overcome a few challenges. She is a great communicator, possesses amazing interpersonal skills, knows how to listen, and is very knowledgeable. I would strongly recommend Reliance First Capital, and especially Ritu to anyone who is looking to purchase or refinance. Nick was great as well. Sharp, to the point, communicated promptly, explained everything well. I can tell that Nick is always on top of things. He made it easy to provide all necessary documents by clearly explaining everything, and in a timely manner. This helped to close this loan ahead of time. Both, Ritu and Nick, would go the extra mile to make the process smooth, and quick. In the past, we tried to refinance with Wells Fargo - unsuccessfully. Without going into details, I can tell you that comparing our experience with Reliance First Capital to that of Wells Fargo is like comparing day and night. Way to do business, Reliance First Capital!!! (as posted on LendingTree.com)

 
 

Marilyn N. - OH

Fast service. Took less than a month to close—from 1/2 to 1/20, 14 business days—wow!! (as posted on LendingTree.com)

 
 

Shannon B. - WY

Shane was pleasant, positive and timely. He was a pleasure to work with!

 
 

Daniel M. - NC

We worked with Teddy Wayne Ferrell on our home refinance and this process was amazingly smooth and fast. Teddy was courteous, professional and genuinely cared about us making a good financial decision as opposed to just winning our business. Excellent top notch service and we would definitely recommend. I was recently having to deal with a sudden and unexpected job loss and subsequent loss of income. I reached out to Reliance First Capital more or less on a whim as I had Teddy Wayne Ferrell's contact information in my email inbox from a previous home equity application. I was in a 15 year mortgage with another lender, and while I had actually found and secured another job it was still sensible for our specific situation to go ahead and refinance. Teddy Wayne Ferrell explained everything up front and was very responsive whenever I called him even though he is located in Texas and I am in North Carolina. He listened to me during our first phone conversations and genuinely wanted to help us and also help us make a good decision and sound investment. If there was a customer satisfaction rating higher than 100% that is where my family would be not only with Teddy but all of the other personnel involved in our loan. GREAT JOB everyone!!

 
 

Carmen A. - NC

Sonney was on top of everything! The process was extremely efficient and smooth. We had an unusual situation on our loan and she was able to work through the uniqueness to come up with a agreeable solution quickly. She is well versed in coming up with alternate financing ideas for those in need of consultative advice as well. We highly recommend her to anyone! (as posted on LendingTree.com)

 
 

Thomas A. - TN

The experience I had with Shaun exceeded my expectations and the process went smooth considering I was in Afghanistan while the process took place. Shaun was exceptional and knew the process it took to get the refi moving smooth.

 
 

Patricia L. - LA

Wade was wonderful from the first time we talked until I closed on my loan. He responded to my emails quickly and kept me up to date the whole way through. Thanks, Wade, for making a stressful time easier for me!!

 
 

Theresa B. - NY

Donna provided excellent service throughout the entire loan process. I would recommend her to my family, friends and co workers.

 
 

Irina G. - NY

From the initial contact until our loan was funded, Ritu maintained constant communication. She tailored our loan to our specific needs and helped to overcome a few challenges. She is a great communicator, possesses amazing interpersonal skills, knows how to listen, and is very knowledgeable. I would strongly recommend her to anyone who is looking to purchase or refinance. Nicholas, What can I say? Sharp, to the point, communicates promptly, explains everything well. I can tell that Nicholas is always on top of things. He made it easy to provide all necessary documents by clearly explaining everything, and in a timely manner. This helped to close this loan ahead of time. Both, Ritu and Nick, would go the extra mile to make the process smooth, and quick. In the past, we tried to refinance with [another lender] - unsuccessfully. Without going into details, I can tell you that comparing our experience with Reliance First Capital to that of the other lender is like comparing day and night. Great job, guys! We are very impressed. Needless to say, I will be recommending Reliance First Capital, and specifically Ritu to anyone who I may learn is looking to get a mortgage.

 
 

Mary H. - NY

Was very pleased with service from Sabra and will be back in touch with her down the road.

 
 

Jeremy C. - AL

Bryan did a great job.

 
 

Sergio S. - NY

Erick was exceptional, very professional, respectful and very helpful throughout the process from the very first day til the day of the closing. Definitely someone enjoyable to work with.

 
 

Paul D. - VA

Transparent and supportive. This has been one of the best interactions I have had with obtaining financing. Reliance First Capital has a strong team of individuals that truly take ownership of their duties and just execute. Patrick was: 1. Proactive, for example, requesting all the docs that would be required in advance of processing/underwriting - this gave me ample time to collect all the documentation for the loan (I dragged my feet on a few) 2. Patient, I am not the most responsive person (too much stuff to do and not enough time) 3. Honest/Transparent, demonstrated a high degree of integrity and commitment throughout. (as posted on LendingTree.com)

 
 

Paul S. - NC

Richard cares about his clients and helps resolve issues that arise during the process. You don't see this much in customer service individuals anymore. Great help to my loan process.

 
 

Oscar H. - NC

We've been through at least ten purchases, and Ray made this the most pleasant and easy one of all. Every question was answered and explained and he makes you feel important and appreciated. His knowledge is superior and he helped us with our financial needs. Enjoyed working with this company twice. Everyone was friendly and competent and kept the process running smoothly.

 
 

Jesus H. - NC

Ray provided a smooth and painless experience. Best Mortgage Analyst ever. The whole process was smooth and all the people who we worked with were professional and friendly and knowledgeable.

 
 

Karel J. - NJ

John was such a pleasure to work with. He was continuously monitoring my application and reached out to me regularly with updates. I was amazed by his speed and efficiency.

 
 

Tommy G. - SC

Steven Shatz was an excellent Representative to work with on my refinancing mortgage and I felt like he was a good friend the whole time we were working together on this project. He was very helpful and did his best to get me the best loan for saving me and my family money for my personal situation at hand this time in my life. I would recommend him to anyone needing financial help and/or mortgage assistance of any kind. Thanks, Steve for all you did and especially for your guidance and honesty. We all in this world need more people like you who care! Thanks, again. (as posted on LendingTree.com)

 
 

Tommy G. - SC

I was very pleased with the overall experience from beginning to end in Reliance First Capital's working with me to get this new refinancing mortgage. I worked with Steven Shatz and he was great!! He always was very pleasant and always got back to me very quickly when I needed his assistance of which was also excellent! Any problems or concerns were addressed very efficiently and I would recommend him and Reliance First Capital to anyone needing mortgage help of any kind as well as financial advice in order to save money and time which is also money as you well know. Many thanks, to Steve and his crew he works with at Reliance First Capital and I am looking forward to taking care of my new mortgage loan with them. (as posted on LendingTree.com)

 
 

Patrick W. - FL

Kelly was absolutely amazing. Very kind and answered all my hundreds of questions She is a huge asset to your company.

 
 

Christopher J. - OH

I worked with Robert and his team, there was no stress. I was confident that the loan process would be completed without question.

 
 

Carl D. - NC

Brian is VERY reachable, kind, courteous, professional, patient, answered any and ALL questions and able to make what seems impossible POSSIBLE!

 
 

Donna G. - NC

From beginning to end Deloise expertly guided us through the process and made us feel completely comfortable and assured. Hire more people like Deloise.

 
 

Stephen C. - NY

Steve was great to work with. Answered all of my questions and always returned any messages promptly. It was a pleasure to work with him.

 
 

Dwight S. - VA

Christopher provided exceptional service. I never expected the loan process to go so fast and smooth.

 
 

Daniel R. - AL

Tracey was great at responding and communication.

 
 

Frank U. - NY

Get more people like Jeff.

 
 

Eric M. - NM

Great experience! They were very helpful and walked us through every step of the process. (as posted on LendingTree.com)

 
 

Lorrie P. - NY

Donna was a wonderful person to work with. Her customer service was excellent. We hit a few snags along the way, but she was able to get things worked out for me so I could get the fixed rate mortgage that I needed. Thank you so much for your help. (as posted on LendingTree.com)

 
 

Charles M. - VA

This was one of the smoothest financial transactions I have been involved with. A tribute to Jacqueline’s expertise and professionalism. She was outstanding.

 
 

William F. - KY

Michael was very professional and great to work with through the entire loan process.

 
 

Debbie C. - KY

Great to work with! Everyone made us their top priority! Matt was in charge of the loan, very easy to work with and a fantastic person as well! Also worked with Mike and Ed, very cooperative and professional. Had a great experience with all of them.

 
 

Carl M. - KY

I have had several refinances and Reliance First Capital is the strongest company I have ever deal with. Michael has done a outstanding job he worked hard to take care of my needs and offered me several options to work with, He is now my best friend.

 
 

Mary G. - SC

Oula and her team went over and above to assist me.

 
 

Braddock C. - SC

Regan was great to work with and very on top of the whole process - and worked with me in off hours when needed.

 
 

Mark S. - NY

Roman was joy to work with. He treated me as if he and I had known each other for years. Answered all my questions and very professional and easy to deal with. I informed him that I had a dead line and he met it. Really great guy to work with. Very quick to respond to questions, attentive and very professional. (as posted on LendingTree.com)

 
 

Vicki T. - MD

My finance rep was very knowledgeable, responsible, and dependable. I knew from the beginning I was in good hands. All my questions were answered with the utmost care and respect. I would recommend Reliance First Capital and the gentleman who took care of me. (as posted on LendingTree.com)

 
 

Valencia D. - LA

Shaun was very professional, courteous and patient in explaining the entire refinance process with me. I would highly recommend him to family and friends. He provided excellent customer service.

 
 

Bob D. - PA

Steve was outstanding. He was readily available, even while on his family vacation and he guided through every step of the process. Steve was very personable, I felt like I made a friend working with him through the process. I will definitely recommend him to any friends looking to refinance or in need of financial services. (as posted on LendingTree.com)

 
 

Elizabeth M. - NY

Steven was very helpful throughout the whole loan process. I received updates on the loan process almost on a daily basis. I couldn’t have asked for a nicer overall experience. I will recommend Reliance First Capital and Steven to anyone I know who is thinking of home financing.

 
 

Antwoin H. - NC

Toi was always available and easy to work with even when we hit a few bumps along the road. She made everything so much better and took her time explaining our options.

 
 

Deborah R. - PA

Vincent walked us through the loan process and was very patient(especially when my computer wasn't cooperative) returned my emails promptly. Always friendly and helpful. Answered all of my questions that I threw at him. Michelle was very friendly and efficient. Went above and beyond to make the loan process quick and painless.

 
 

Randy K. - PA

I was surprised how smooth it went compared to my previous lender.

 
 

Linda J. - PA

I know you don't know me but Alicia was my loan officer two months ago. I asked her for your email after the loan closed she gave me it but told me if I filled out survey you would see it, which I did. I got an email from Alicia wishing me and my mom a Merry Christmas and Happy New Year today. So I wanted to email you. Before I refinanced my loan I was in a horrible position. Too many credit cards hospital bills you name it, I had it. Plus an ill elderly mom. Somehow she got my info and called me. I wasn’t an easy loan but she never made it seem like I was a pain to deal with. She helped me pay off debt and even gave me cash so I could have a nice holiday with my daughter and mom. This time of year I am stressed out worrying how to pay for things, this year is the opposite. I used to cry other my situation now I am happy as can be. After receiving her email today, she took the time to email me two months after closing the loan. I realize I made a friend throughout my refinance and she was not just a loan person to me. I just feel her manager should know how nice she was with me.

 
 

MD - William G.

Alyssa was great from start to finish....Thank You!!

 
 

Wanda and David Z. - PA

Amanda was helpful in every way throughout the application process. She was available for any question big or small and provided an answer every time.

 
 

David C. - SC

Amanda was excellent and informative. I can be a hard to deal with customer and she showed extreme patience. With Amanda, I felt that she was totally vested in my financial well being.

 
 

Julie V. - ME

The refinance process went smoothly. The customer service I experienced was great. Definitely a personal touch. Very responsive. (as posted on LendingTree.com)

 
 

Clayton B. - DE

Barbara was exceptional! She even answered questions over the weekend via email or text. I can't think of anyone at present, but be assured that I will refer anyone to Reliance First Capital in the future!

 
 

Laurie M. - PA

Brandi was beyond exceptional!!! I felt like she really cared and tried to help us in every way possible. I've never dealt with anyone this wonderful if this type of situation. I just can't say enough about her! It's like she actually put herself in our situation and did the best thing for us instead of making the most money for herself.

 
 

Douglas C. - NM

Thank Breanna for reaching out to me, I submitted a loan refi about five months ago and did some mortgage shopping and did not like the other financial groups that I dealt with. She call me and she was very courteous and sincere in helping my wife and I and we got all of our questions answered. The refi but my wife and I in financial security what we have not had in a very long time. Lowered monthly payment, cashed out and paid of all creditors. Now we just have our mortgage. We are very pleased.

 
 

Therese C. - TN

Brett was not only professional, but took an enormous amount of time to make sure I was satisfied with the loan process. I had a previous experience that did not go well and was very disappointing. Brett understood and did everything possible to put me at ease even when I felt a little nervous about whether we would close the loan. Brett made my experience with Reliance First Capital very pleasurable and rewarding. Brett is first rate when it comes to customer service. I could not have asked for a better person to work with on refinancing my mortgage. I will gladly recommend him and Reliance First Capital if anyone I know in the future is seeking to refinance.

 
 

Becky R. - PA

Brian was very polite and courteous. He presented me with offers for by debt consolidation and recommended the best choice for me. Really enjoyed working with Brian and will do so in the future if needed. When applying for home refinance and debt consolidation was given a phone call within the first 24 hours. The person I communicated with was very nice, hones and easy to communicate with. I was given options to choose from and what would be the best for my financial needs. I had good communication with Reliance First Capital and was always in the know of the progress of my loan application. (as posted on LendingTree.com)

 
 

Carlos T. - NY

Ranie was very professional and handled all of our needs on a timely matter. Carla was always on point, although we try every which way to drive her crazy, she was always there for us throughout this whole process, she deserves a medal for her exceptional job. Carla was recommended by our real estate agent and from the beginning was very attentive to all of our questions and God know we were filled with them, never lost her patience and always very professional and friendly. I believe after this whole thing was done, we not only have someone to refer, we have a friend. Carla was exceptional keeping us with hope and looked at everything with such expertise to provide us with the best solution possible. She does not know this, but I was rejected by a couple of people before Brian, our real estate agent introduced us to her, she did the impossible possible and for that I am forever grateful. I cannot think of anyone right now but I most definitely will be sending referrals to you.

 
 

Clayton L. - NM

Retired USAF and teacher for Refinance. They listened to me and worked with me to help me meet my needs. They went and bent over backwards just to help me and make it work. I had a lot of problems just after a divorce but they diligently worked with me. (as posted on LendingTree.com)

 
 

David E. - IN

David was instrumental in my choosing Reliance First Capital for my mortgage needs. I actually had an offer that had a lower interest rate, but I felt very comfortable and confident with David. He put a lot of time and energy into helping me and I really appreciate that. I also feel that I can trust him and for me that is saying a lot.

 
 

Kenneth M. - NC

Reliance First Capital was exceptional! From the moment I spoke with Dee Woodson all the way to closing was stress free. When Dee said they strive to keep the borrower informed and up to date, I took it with a grain of salt. Trust me, This was the easiest, less stressful refinance I have ever done. If I could, I would give Reliance First Capital 10 stars. (as posted on LendingTree.com)

 
 

LeAnn K. - MA

Donna was great to work with throughout my loan process. She was thorough, knowledgeable, and answered any questions for me quickly. She was also accommodating to my financial situation which you don't always find. She is definitely well-educated in this line of work, and I would highly recommend her. This was the fastest loan process I've ever experienced. (as posted on LendingTree.com)

 
 

Debra M. - NY

I closed my mortgage today and have never been so impressed with the customer knowledge and customer attention given to the entire process. From the first phone call I made, Donna was able to help by giving me suggestions, understanding the requests I had made and being efficient in finding a loan that suited us best. She was prompt in responding to my many phone calls, questions and understood our needs. It was a real pleasure and the process took a mere 3 weeks start to finish. We could not have wished for anything different or better. Thank you for all you did for us. Everything was done so professionally and efficiently. In three weeks from start to finish, we could not have asked for more. Reliance First Capital is a Class A organization and I would not hesitate to recommend them to anyone! (as posted on LendingTree.com)

 
 

Barbara D. - AR

I will recommend Ed for anyone wanting to refinance or buy a home. He was patient with explaining and making sure I understood everything. Couldn't have asked for better service form anyone.

 
 

Anita G. - OR

Erick was very friendly, got back to me right away, explained every step for me, and followed up to make sure things were good after the loan funded. He was such a pleasure to work with. He kept me informed each step and is extremely personable.

 
 

Jose O. - NM

Erick was very efficient and professional.

 
 

Raymond M. - AR

Great experience with these people. They were very helpful they were fantastic.

 
 

Paul B. - MI

Allen was, well, awesome! His goal was to make sure that this mortgage refi was going to benefit my family as much as possible and it did! He was in constant contact with me and answered my many questions about things. He was clear and concise in his responses and made sure I understood everything. I live out of state, but that was of no concern. Everything went smoothly and we could not be happier. Allen Pesci is one heck of a loan officer and he knows his stuff!!

 
 

Inge G. - AZ

Gerry, great job and fast. Thank you again.

 
 

Christopher W. - NJ

Hire more people like Jacqueline and pay them well! I will recommend Reliance First Capital to anyone I meet looking for mortgage services.

 
 

Mary and Kevin F. - NH

Our experience with Reliance First Capital was a wonderful experience. It all went very smoothly, stress free and we were kept informed every step of the way. We would definitely recommend this company if you are thinking of refinancing. Just saying thank you does not even come close to how much we appreciate all that you did for us. You stayed in constant contact with us during the entire process, answering all of our questions quickly. You are not only great at your job, but very perceptive. You figured out very quickly that Mary is the brains of this operation. We will highly recommend you and Reliance First Capital to all of our family and friends (both of them). We really do appreciate all of your hard work and dedication in making this happen for us. We never expected to have such a smooth experience when we started thinking about remortgaging, but because of the person you are and the way you handle people, it was a very pleasant surprise for us and one we never expected. We are very grateful to you and will miss talking with you every day. (as posted on LendingTree.com)

 
 

Phillip K. - VA

Jefferson Ajayi provided outstanding service in all areas. We were extremely pleased with the way that he assisted us from the beginning throughout the entire process. He maintained constant communications with us and answered all of our questions. We've purchased many properties but this was by far the best experience ever!

 
 

James M. - NY

Great experience! Mr. Heisser is one of a kind. He operated like a true professional! I would highly recommend. (as posted on LendingTree.com)

 
 

Michael R. - NY

Jim is a genuine, honest, and reliable person. He stayed in contact with my wife and I throughout the entire process, and was available anytime we called him. He took the time to explain everything. It was a pleasure to work with him, and I would definitely recommend his services to family and friends.

 
 

Megan M. - TN

Matthew was an exceptional load advisor. He was friendly, cooperative and very punctual. I couldn't have asked for a better experience, especially with the whole process being online. Amazing experience and one I will be sure to tell my family and friends. This experience couldn't have been better!

 
 

Juan R. - FL

Mike was with me till the end. He's excellent. You need to promote Mike... Excellent customer service skills.

 
 

Stanley W. - OH

Mitch provided exceptional service. He worked with my wife on getting all of the information required and was very informative and tried to make the process as easy as possible for us. He was very professional and presented us with all options available and explained them in detail in order for us to make an informed decision. I would definitely recommend Mitch to others needing financial help and would contact him again for any needs that we may have. He was very helpful and able to provide us any information that would help us with the loan. He always responded very quickly to any questions that we had. It was a pleasure to work with Mitch and I would definitely contact him again for any financial needs that we have.

 
 

David M. - NY

I wish to take a moment to share with you the great job that Patrick did in helping me with my re-fi. I would like for you to know that I received nothing short of superior assistance and support from Pat (as well as from Jennifer) Together they made a great team and walked me through every phase of the process. I trust that you will somehow be able to share my sentiments with both Pat and Jen. You truly have committed and knowledgeable people working with and for you.

 
 

David M. - NY

Continue to hire and train the best people you can find. My experience with Patrick Germovsek is testament to the value of dedicated and well trained employees. Great teams produce great results.....

 
 

Cedita G. - PA

Efficient, fast, pleasant and fair. However if it were not for Patrick Germovsek, I would have been hesitant about working with Reliance First Capital. Pat's pleasant demeanor and persistence, knowledge, and availability helped make this loan process more than just tolerable for me...Pat and I spent 20 minutes of our 1st phone call just talking about ourselves...Pat kept me updated throughout the process and clearly explained what I needed to provide...I would recommend Pat Germovsek, LendingTree and Reliance First Capital to anyone. (as posted on LendingTree.com)

 
 

Bryan L. - OH

Robert Metz and First Capital were amazing to deal with throughout the entire process. We weren't entirely sure which type of product was going to fit us best nor when the "right time" would fall. Robert worked with us for months while we evaluated our situation and choices. When we finally pulled the trigger, Robert helped lead us to a VA closing in record time. He was completely honest regarding all of the products available to us and gave clear, timely guidance throughout. The process was smooth and clear and led to a smooth, surprise-free closing. (as posted on LendingTree.com)

 
 

Tamala M. - NC

Roman was kind and enthusiastic and kept me abreast of everything I needed to know during the process.

 
 

Chris D. - VA

Ryan is very personable and knowledgeable. He has excellent people skills and was very understanding of our situation and what we were looking for. Ryan was wonderful to work with. I loved how he was able to create an offer that was exactly what we wanted and needed. I like the flexibility of being able to adjust different variables to customize our refi. The customer service was top-notch. Ryan was in constant contact and was always just a phone call away if I had any questions. Process was very quick and easy from our end. (as posted on LendingTree.com)

 
 

William S. - PA

I am writing this quick note to let you know that working with Scott Carlin has been a pleasure. Even though at the time of writing this note to you, my wife and I have not locked in a refi with Reliance First Capital First Capital, the time working with Scott has been super easy in spite of the challenges with myself employment status and family issues that have caused significant delays in this process. Scott is very professional and I would highly recommend him and your company to any friend or family looking to secure a mortgage or refinance.

 
 

Jolie C. - NY

Steven is an EXCEPTIONAL Mortgage Analyst. Because of my dealings with him in the past, I chose Reliance First Capital because I trust Steven with my finances and wouldn't use anyone else.

 
 

Anita K. - TN

The people at Reliance First Capital keep you informed during the whole process. They tell you what they will do for you and follow through.

 
 

Jeffrey P. - VA

The entire experience was great. Tim Nevel was outstanding. He is a superstar mortgage consultant. (as posted on LendingTree.com)

 
 

Marybeth S. - TN

Xavier truly worked so hard on this loan to get me the loan package I needed.

 
 

Amy S. - OH

Yana and Michelle were beyond exceptional and I will be recommending them to anyone and everyone! Amazing Team and office staff!!! Best customer service!

 
 

Justine B. - PA

Brian was very helpful. He would answer all my calls an questions within a 12hr. period. I enjoyed working with him thru the whole process. I would like to shake his hand and say thank you. Thanks again Brian for all your help.

 
 

Vicky G. - NC

I wanted to let you know that I have been working with Connor Rehbaum on the refinancing of my home and how much I appreciate all the communications I’ve had with him. Connor has always been professional, done exactly what he said he was going to do, which is rare these days, and has stayed in constant communication with me throughout the process. We closed on our home last week and it was the most effortless home mortgage process I’ve ever experienced, all thanks to Connor. He explained the entire process, was very clear and concise about what he needed as far as documentation, and any questions I had, he answered them immediately. I felt very comfortable and secure during the entire process. He is very personable and knowledgeable and has a knack for making you think you are his only customer and he has your best interest at heart. I will not hesitate to recommend Reliance First Capital and Connor to anyone that is looking for a refinance on their home mortgage. Too often people only contact companies and supervisors with complaints. I believe we should provide positive feedback when it’s deserved and I didn’t want this experience to pass me by. I work for a hospital and we focus on customer service and making the patients and families have the most phenomenal experience they have ever had in a health care facility. Our patient satisfaction surveys show that we are successful at this so I know what good customer service is and how rare it is to find it. You have a winner in Connor and I hope that if you have any type of employee recognition award or program in place that you will make sure he is recognized for his excellent customer service and caring attitude.

 
 

Vicky G. - NC

I cannot think of a single thing that you could do to improve. The experience was effortless and seamless thanks to Connor Rehbaum. Connor Rehbaum. He was professional, knowledgeable, always did what he said he would do. Had a way of making you feel you were his only customer and that you were personally important to him. Kept you informed at every step. Excellent customer service; process was well defined; communication was some of the best I've ever seen. I don't know of anyone at this moment, but can assure you that if I become aware of someone I will recommend you and Connor without reservation. You couldn't deal with a better company.

 
 

Eric J. - MD

Ed had a difficult task in dealing with me and my situation. His guidance and patience throughout this process was second to none. Ed provided customer service at a level that is rarely seen anymore. Reliance First Capital should be extremely proud to have him as an employee. I just can't say enough good things about his handling of my refinance. Thank you Ed!!!!!

 
 

Matthew S. - NC

The loan drag out for a couple of months waiting on a marital separation agreement. Ed was patient and happy to modify the loan as changes were made to the separation agreement.

 
 

Stacy C, - NH

I worked with a great loan officer and closed on a refinance when no one else would help me. (as posted on LendingTree.com)

 
 

Cedita G. - PA

Pat's pleasant demeanor and persistence, knowledge, and availability helped make this loan process more than just tolerable for me...Pat and I spent 20 minutes of our 1st phone call just talking about ourselves...Pat kept me updated throughout the process and clearly explained what I needed to provide...I would recommend Pat Germovsek, Lending Tree and Reliance First Capital to anyone. (as posted on LendingTree.com)

 
 

Tina T. - TN

Patrick kept me informed through the process, always called when he said he would and kept my spirits up even when we ran into some road blocks. He went over and beyond helping us obtain this refinance. I would recommend Patrick to anyone who asked. (as posted on LendingTree.com)

 
 

Donna H. - NC

Regan was awesome! He was patient with all my questions and helped me to understand everything from start to finish. He offered options that best fit my needs and let me take the time to make my decision; never being pushy. I would recommend Regan to anyone. I was very hesitant to go to lending tree to find the right company to refinance my house; as we all know; it can be very overwhelming. As soon as I hit the send button, the calls starting coming in. Instead of answering them all I just let everyone leave a message. The following morning, I listened to a voicemail I received from Regan Rutledge at Reliance First Capital. He left a message that wasn't over the top "sales", he seemed down to earth and friendly so I decided he would be my first call back. Thankfully he said all the right things and explained everything to me in terms I could understand. Regan was never demanding and let me take my time making my decision. Once the process was started it was very easy with limited paperwork. He talked me through everything and offered more than one option to best fit my needs. I honestly can't say enough about Regan and all that he did. It was a very fast, easy and pleasant experience that I was truly dreading! I will definitely recommend Regan Rutledge to anyone looking for help with their mortgage. (as posted on LendingTree.com)

 
 

Peter S. - NJ

Ritu Sethi was a pleasure to work with. During the process she was professional, timely and responsive to any questions and/or concerns I might have had. Equally important was the fact that there were "no surprises". On a professional AND personal note, I would welcome the opportunity to work with MS. Sethi in the future. (as posted on LendingTree.com)

 
 

Margaret M. - NJ

My experience with Reliance First Capital was awesome due largely to the dedicated, professional services provided by my Mortgage Analyst Ritu Sethi. She was absolutely amazing to work with. She was extremely responsive to my needs and goals and joyfully assisted me through every step of the process. She utilized her experience, talents and resources to increase my credit score and secure me a great rate on my refi. I can’t image a better person to work with through this process. I highly recommend Reliance First Capital. Although most of my day to day interactions were with Ritu, Eric stepped in several times to help resolve issues and questions I had. Despite limited contact, he was fully aware of the details of my account and was very helpful. He clearly manages a great team. (as posted on LendingTree.com)

 
 

Nicholas L. - NY

Shashin went above and beyond. He helpfully guided me along the process and made it a smooth transaction. I will recommend him to all friends and family.

 
 

Jermaine T. - KY

Exceptional service. Sharon was the best. Informative, patient, and her customer service was exceptional. She was the perfect loan officer for my situation and def deserves a raise. Reliance First Capital was the easiest refinance process I've done personally. They figured out what my plan was and showed me all the financial ways to save more money. I never had to worry about what was going on they kept me informed throughout and was very informative. I'd recommend to anyone....ask for Sharon Lucas. (as posted on LendingTree.com)

 
 

Janelle W. - NC

Steve was really great. The under writing was a bit frustrating as we had to wait for a longer period of time then we expected to. We began in mid August and was projected to close by end of September. It ended up being more like end of October. (as posted on LendingTree.com)

 
 

Justin S. - AR

Best Company Hands Down. Couldn't have asked more from a company to work with through my home loan refinance. Tom C was extremely helpful and knowledgeable throughout the entire process. I will recommend this company anytime I hear anyone talking about purchasing a house. Glad to have had the opportunity to work with you guys, thanks for everything! (as posted on LendingTree.com)

 
 

Kevin O. - IN

Very convenient and easy process. Thomas was very easy to work with and answered all my questions. Almost everything was done electronically via email and electronic signatures. Very convenient and easy process. (as posted on LendingTree.com)

 
 

Sean H. - TN

William called us back quickly. He was easy to get hold of and stayed in contact the whole time. Everything went smoothly. No hidden figures. We wanted to do some home improvements and pay off a car. William was quick to get back with us and stayed in contact the whole way through. No surprises, simple and easy. (as posted on LendingTree.com)

 
 

Michael O. - ME

Alyssa was most professional, wicked intelligent, personable, and a sheer delight to work with. I would and will strongly recommend Alyssa and Reliance First Capital to my friends now and in the future. At the time Alyssa contacted us because of my low interest rate I had no intention of refinancing even though money was quite tight. After talking and mostly listening to Alyssa Archer I was able to see the light at the end of the tunnel. Alyssa took care of everything for me minus some paperwork I had to provide. Alyssa contacted me daily explaining where Reliance First Capital was in the process. if I had any questions after Alyssa working hours at Reliance were over, Alyssa, provided me with her own personal telephone number in order, if needed, to get in touch with her. it did not happen often though there were times I wanted to talk to her regarding our loan. in short Alyssa was available to me/us 24/7 until the loan was completed and the entire process took less than a month.

 
 

Bruce N. - NC

I really felt like we gained a friend through this process. Mrs. Devlin was always very professional, and assured us that the loan process was going great. She was a wonderful and kind person. It was a great experience, and we look forward to a great relationship with Reliance First Capital. Thank you Breanna!

 
 

David F. - ME

Brian was fabulous to work with. He took the time to answer our questions and was always diligent about following up when necessary. Brian walked us through this process and managed any little issues that came up. When we first inquired about a loan, we received a barrage of calls and emails. Brian was appropriately persistent. When we talked with Brian, he gave us a sense of confidence that we very much enjoyed. He tended to our needs with courtesy and poise, took the extra time to explain the nuances of a VA loan and never made us feel like we were a bother or "just another customer". Thank you, Brian. We really appreciate you helping us manage an otherwise arduous process.

 
 

Briana B. - NY

Carla and Ranie provided exceptional service.

 
 

Paul D. - NY

I am an Independent Sales Consultant and work on 100% commission so I have an "always working" mentality, other people in sales say they have that but usually don't. When Carla says she works 25/8, SHE MEANS IT! I was speaking/texting/emailing her early in the morning and late at night, even on weekends. She was calling me from her weekend events! I'm so happy to have been referred to her. She's straight forward and there is NO BS with her at all. I explained to her exactly what I needed in order to go with Reliance First Capital and I never doubted her for a second. I knew she'd get it done and she did, no games just hard work and honesty. I feel at ease knowing Carla and her assistant Ranie, who never misses a beat and who is extremely dedicated and thorough, are there for us, if we need them. On top of all that, they both have such great personalities and warm demeanors that you just feel so comfortable working with them. They make a stressful process, in general, a pleasure. Have all of your employees have the mindset and work ethic of Carla and her assistant Ranie. SERIOSULY, they are the definition of hardworking.

 
 

Dixie B. - KY

Chris Coleman did a really good job, he always spoke nicely to us.

 
 

Melissa D. - OH

It was perfect.

 
 

Johnny D. - TN

Corey was very good.

 
 

Janet F. - PA

Daniel walked me through the process every step of the way, gave me his work and cell number to contact him with any questions I had and always returned my calls. also very friendly.

 
 

Hank N. - NC

I did a refi with Mr. Winder, saved about 160 dollars a month. This is my second home with Reliance First Capital and it was great. (as posted on Yelp.com)

 
 

Elizabeth G. - NY

Erick went above and beyond in helping and getting the appropriate loan to meet my needs. He was professional and always "there" to answer any of my questions.

 
 

Marc W. - DE

Amanda has been working with my wife and I for over a year. We started out with a refi, and decided we want to purchase instead. She said when we are ready to let her know. Once we contacted Amanda, she just soared with everything.

 
 

Gary K. - TN

No improvement required. Just continue to offer excellent customer service and support. Everyone Was fantastic to work with especially Amanda, Roman, and Ed and those working behind the scenes that I didn't have the pleasure of interacting with. Great Job team. Thanks.

 
 

Alberta B. - AL

Anthony provided exceptional service and made sure we knew what was going on at all times I would recommend Anthony for anyone needs as for as loans and refinance.

 
 

Betty P. - PA

My husband and I are so grateful that we had the pleasure to work with Austin Clayton, I have never dealt with a professional person as he was to us. He was so pleasant , guided us through every process, that we needed to complete before the loan would go through, and then get the appraisal done, he was there for every step, we have never had a person like Austin to help us like he did, he worked so hard on our account, even if we had any question after closing during the week, and on weekends he was there, amazing personality. We just wanted to voice our appreciation for Austin Clayton, and to let you all know, what kind of a Mortgage Analyst you have working for you.. My husband and I would defiantly recommend Austin and Reliance First Capital. Again, thank you Austin, you’re the best…

 
 

William S. - VA

Barbara kept me well informed on the paperwork I needed to turn in and what she has received. She made the process comfortable for me to endure over the length of time it took to process my paperwork. Responding back to my questions as soon as she receive didn't have to wait long for an response.

 
 

Luke N. - MN

Chad was very easy to work with and kept us up to date on everything.

 
 

Alice T. - NJ

Chad Spencer is very professional and knowledgeable in his job and never hesitates to answer questions or help make suggestions that would help a client. It was my pleasure to work with him. No improvement needed except to keep the excellent work in progress.

 
 

Ronald S. - OH

Christina kept me informed me informed of all processes as they occurred, very satisfied.

 
 

Patricia M. - NC

Christine was persistent in trying to get me to talk to her despite the many phone calls and emails I was receiving. She made me aware of the options available and worked with me through the whole process. She was great!

 
 

Anita K. - TN

Thank you so much, I do not know if anyone at this time but if and when I do I will refer them to you.

 
 

Lisa D. - NC

Christopher was a consummate gentleman and conducted himself in an extremely professional manner. He is an asset to your company. The entire process went smoothly and very quickly, nothing to improve on.

 
 

Amy W. - TN

Great experience! Chris and Laura made the process easy and efficient!

 
 

David P. - CA

Daniel helped us through the process of getting our loan paper together and did a great job making are side fell at ease.

 
 

Patrick M. - MI

Keep up the good work.

 
 

Dolores S. - DE

Henry was with us from the beginning to the end of our Mortgage. Our mortgage process took about a year to complete and Henry never gave up nor did he allow us to give up, however, there were times when we did not think the mortgage was going to go through, but Henry always gave us hope. We have peace of mind that our old Mortgage company is behind us and we have a bright future due to Reliance First Capital and Henry Meyers and his entire team. Our loan processor was the best of the best. Ms. Martinez was also with us at the end and was able to help when we wanted to give up. Once again I would trust Reliance First Capital First Capital with my love ones and friends. Thank you.

 
 

Julie V. - NC

Jamie Dilenschneider was great to work with and extremely professional.

 
 

Melvin M. - KY

My Wife worked with Ed DeBerry the most and she had amazing things to say about him and about Randy that also assisted. My wife said she was so very happy to work with these 2 who really care about their clients and the job they do. She said she felt very taken care of and even when there were speed bumps and hiccups along the way, Ed was right there helping her thru them. So for me, a happy wife, makes me happy and I can't thank them enough.

 
 

Debra M. - KY

Ed DeBerry and Randy were amazing in assisting us with our Mortgage. To say they went above and beyond does not even cover it. I cannot say enough amazing things about them and Ed kept me updated and posted every step of the way,

 
 

Robert T. - PA

Alyssa was awesome.

 
 

Edward B. - SC

Amanda's a great asset to your team!

 
 

Henry G. - NC

Thanks for everything.

 
 

Davelle C. - PA

Y'all got the deals better than everybody.

 
 

Rodney M. - VA

I was a cold call that Ms Meredith made many months ago. It was the 2nd time I was contacted by Reliance First Capital and I was highly skeptical and a bit of a jerk when she rang me up. The first person that contacted me basically promised he could help me and was unwilling or unable to deliver. He could not reduce my debt and basically told me he could not help me. Enter Bobbi Meredith. I told her you company already told me they couldn’t help me and wondered how that had changed. She told me to give her a chance and I said “have at it”. Well she did. From now on I will refer to her as Bobbi because over next several months Bobbi did EVERYTHING. She covered every detail, she was fast and furious and getting things done. My lawyers held up for months. She patiently waited them out. My house title had a clerical error, she crushed that as well. She never stopped working to make this deal happen. The bottom line is Bobbi saved us. She made our situation better, offered professional insight and helped in every way imaginable. I work as a customer service rep and Bobbi’s level of service sets the bar for going above and beyond. More so she should be the face of your company. She is not just a financial analyst . She brings a human element to a financial world. She listened, she understood and she performed at the highest level. I would highly recommend Bobbi Meredith to anyone needing to refinance. She is simply the best.

 
 

Randy R. - NM

Thanks Best Mortgage Analyst Ever! You are my most favorite financial processor helper person I have had to assist me with questions and getting this done, closed and to my comfort level that I have ever had - and I mean ever! I know I am a tough customer and need my hand held a little too much, but you are the best! Seriously, I have been through this process before and I usually start getting the payment(s) mail the following day even if the first payment isn't due for 45 days! Then they send me reminders every 10 days for the next 45 days and even after I make the first payment, so not hearing anything makes me nervous. You have fixed that I am an ever appreciative! If ever I have the chance to refer someone to you - I will send them your way!

 
 

Patrick H. - LA

Breanna and Lauren were very helpful and returned our calls in adequate time, they were both very knowledgeable about the company and help ease our hesitancy in refinancing, hats off to them both.

 
 

Jennifer G. - NC

I think that Breanna did an outstanding job on keep me and my husband informed thru the entire process.

 
 

James P. - NC

Only problem was when someone in the pre-underwriting left and we got lost in the process, but once I notified Ms Devlin, she got it handled.

 
 

Jeffery T. - AL

Brian he was very informative and courteous. It was a pleasure working with him.

 
 

John T. - NJ

Casey helped us out through the whole process and made sure we always were aware of what was happening. I will always call him for anything that has to do with mortgages.

 
 

Donald M. - OR

Diane and I wanted to thank you very much for the help that you gave us with our refinance. I know it was hard at times, but you stayed in there and got us through the process. Thank you very much. The process was mainly done on my computer with very little mail process. I got my money very fast and I am completely happy with my pay-off of my old loan.

 
 

Terry M. - AR

Chad Spencer was on top of each step! I have/will recommend Chad and Reliance First Capital to my friends.

 
 

Monica C. - TN

Chris is a real asset to this company. He is very knowledgeable. He always displayed a positive attitude. I really enjoyed working with him. Chris provided exceptional customer service. He was always available when I need him. I will refer him to family and friends.

 
 

Darrell B. - NM

The loan process with Chris was very pleasurable experience. From first contact Chris was very informative and always seemed to be ahead of everything. Chris was always friendly and expertly went through the process. This was the most stress free and quickest loan I have ever received. I believe that was do the expertise of Chris. (as posted on LendingTree.com)

 
 

William A. - LA

Everything went well.

 
 

Darrell B. - NM

From the first contact with Reliance First Capital the representative was very responsive and very informative. He provided all information in a very timely manner and was very through and always on top of the process. This was the most stress free and quickest financing that I have ever received. All in all it was a very good/fast/and expert experience. (as posted on LendingTree.com)

 
 

Pradip H. - VA

I worked with Dan throughout the entire loan process. He was awesome, answered all my questions, broke down everything that I asked him in plain simple language so I can understand thoroughly. He has excellent customer service skills. I will recommend him to my friends or family who are interested to buy a house in the future. We received 5 Star Service from him. He was knowledgeable, helpful, courteous, and yes! a man of his words!

 
 

Randolph N. - NH

Daniel and Kristen were spectacular to work with. They went over and above make sure that our loan moved through the system. They were informative, helpful and above all patient. They stayed in touch even at nights and weekends. You are top notch in the mortgage industry. Your analysts are very knowledgeable, professional, available and people friendly. Be assured that if that someone comes along, I’ll happily refer them to Reliance First Capital. Thank you for your service!

 
 

Gary B. - IN

Daniel did an exceptional job on our loan processing! He is an excellent asset to Reliance First Capital for his knowledge and professionalism in handling our refinancing resulting in an outstanding outcome!

 
 

Pradip H. - VA

I worked with Daniel throughout my entire home-buying process. He has more than 17 years of experience in this field, and he never failed to amaze me. He always answered my questions in plain simple language so that I was not confused on anything. He made sure I understood what he was talking about and ensured we were on the same page at all times. His customer service skill is top notch. He even maintained communication through text messages. That was very nice of him. Everything went smoothly. Closing was done on time. Interest rate was lower than I expected. He is the man of his words. He maintained some adjustments since he had promised that from the beginning as he was recommended by my uncle. Work with him, you won't be disappointed. He is a true professional. Thanks Daniel!

 
 

Mary G. - NY

Donna was courteous, knowledgeable and accessible during the entire process.

 
 

Samantha B. - LA

Ed is very professional and he was very thorough throughout the entire process making sure everything went smoothly.

 
 

Barbara and Ed D. - NC

Ed was totally awesome in every way throughout the loan process. Total professional.

 
 

Yolette R. - NY

Outstanding loan specialist, Erick Cifuentes made this experience clear, swift, comfortable and thorough. (as posted on LendingTree.com)

 
 

Jennifer S. - PA

Francis "Allen" Pesci was my primary contact, who walked me through the process of getting me a new loan that fit my unique situation. I was always kept in the loop, and not one question went unobserved for more than a few hours, tops. Allen provided all a customer could sincerely expect: an honest appraisal of options based on current conditions and future expectations, provide some choices while explaining each option, and then once I decided on a course of action, I was appraised of each milestone reached.

 
 

Tom O. - NY

I am writing you this letter because I feel the need to inform you of the incredible job Jason Kalevas did helping me with my refinance. His professionalism and attention to detail during the process was very helpful. Jason was quick to return phone calls and made himself available after hours. One time as late as 11:00 PM. Even after the loan was funded Jason was helpful. The town I live in made an error with my escrow and Jason was quick to help resolve it. I must also inform you Jason was recommended to me by a friend who had similar service. He will be the first person I recommend to others in need for a home loan.

 
 

Daniel C. - IN

I was very happy with the level of service I received from RFC. They had great rates which allowed me to pay my loan of faster, while paying less monthly. My account rep Ray Holloman was amazing, he did everything in his powers to help me get through the process in a timely manner. I recommend them to anyone looking to refinance a home loan. (as posted on LendingTree.com)

 
 

Russell M. - MD

Alicia did an amazing job helping us work through the process.

 
 

Shannon M. - MD

We feel Alicia was extremely easy to work with and made the entire process very enjoyable. She kept us informed every step of the way and was a true pleasure to work with!

 
 

Tara C. - NC

Allyson Walters went above and beyond to help us. I was flooded with calls after we looked into Lending Tree. It was her demeanor that I liked and appreciated. Which made me reach out to her after she called me that Saturday morning :)

 
 

John B. - OH

Alyssa is a rock star.

 
 

Scott B. - TX

Anthony was incredible. He was very professional and patient. He has an outstanding customer focus with attention to detail. If it was not unprofessional, my wife and I would "hug" Anthony for what he did for us.

 
 

Howard H. - PA

Great Experience, prompt and reliable. The process was smooth and the team was very helpful in guiding you. Austin was great, patient and respectful! (as posted on LendingTree.com)

 
 

Utpal D. - MI

***** (Five Star) Mr. Bradley Goldman and Ms. Amy Wagner work in beautiful unison. On the first conversation, Mr. Bradley laid out the terms and conditions of the loan in black and white, detailing each and every cost associated with the loan, no fine prints, no ambiguity. The utter transparency in the initial communications gave me the confidence to start working with Reliance First Capital. Throughout my loan application process, I was treated with respect and was given absolutely clear instruction. My loan was a complex one as I live out of the USA and it's a rental property. The diligence of Mr. Bradley and Ms. Amy helped me close the loan without a fuss, everything went very very smooth. Reliance First Capital always upheld the true spirit of American value: honesty and integrity. It's a five star from me on all front. All I can say in few words is that Mr. Bradley Goldman is an honest man who works very hard for his clients. If you are with him, you are assured that your best interest is protected. He is always very respectful. He is a very very diligent man. He knows his job perfectly !! He does not believe in fine prints, , hidden costs and fees and salesman gimmick. He does what he says and he says what is true. (as posted on LendingTree.com)

 
 

Dale H. - OH

Bradley Goldman, was very professional conducting all the transaction, so our experience in refinancing our home went well and smooth. We thank Bradley Goldman again and again.

 
 

Timothy R. - NY

Carla Biancaniello went above and beyond for us in securing a mortgage and closing quickly.. She responded to any questions I had within minutes, even late at night! She eased all my financial concerns not only through her professional knowledge but because she truly seemed to care about our financial well being.

 
 

Tatiana B. - NY

Carla provided exceptional service, she was always available for any questions or concerns I had. She made the mortgage process less stressful and smooth. I would definitely refer Carla to all my friends and family.

 
 

Clifford C. - NY

Very professional, fast and reliant service. From beginning to end our Reliance First Capital representative, Ceren Yilmaz, conducted herself professionally and efficiently guided the process in a smooth even manner. (as posted on LendingTree.com)

 
 

Beatriz A. - NJ

In addition to professionalism and product knowledge, Chad is so personable and friendly; a pleasure to deal with during a difficult decision process.

 
 

Christopher K. - TN

Working with Reliance First Capital has been a great experience. Chris Coleman was my main contact, and I cannot speak highly enough about his great service. He took care of everything in a timely manner, and walked us through the process answering all questions we had. I would highly recommend using Reliance First Capital(as posted on LendingTree.com)

 
 

Rolando B. - NY

Christopher was terrific service throughout entire process.

 
 

Cynthia E. - AL

I was overwhelmed with so many calls from other lenders. Reliance First Capital was by far the best choice. They were on top of everything and I was never stressed out. Plus, no last minute surprises! Thank you Craig Wright. (as posted on LendingTree.com)

 
 

Cassandra M. - LA

Dan Holmes and Lauren Taylor were great to work with....good communication through the entire process. (as posted on LendingTree.com)

 
 

William M. - LA

Dan and Lauren were exceptional. Dan worked very, very hard for me, never gave up. His communication was great, he walked me through the entire process weekly. Lauren was efficient and had great communication.

 
 

JoDee T. - PA

Dan did a great job and all went very smooth. If we needed an answer he was always right there for us. He guided us right through the whole experience. (as posted on LendingTree.com)

 
 

James F. - ME

Friendly staff.

 
 

Kenneth F. - PA

Darien is very informative, courteous, knowledgeable he was exceptional at his job!

 
 

Judith J. - IN

I just wanted to thank you for all of the help you gave me to refinance my home. I could not find a card that was appropriate to describe your professionalism, knowledge and friendliness and again. Thank you.

 
 

David G. - NY

Donna was outstanding in every aspect of my refinance. She was ALWAYS available to help me out and answer any questions I had. I have a crazy work schedule and had no problems at all working around it. Whether it was late at night or on the weekends, she was always readily available for assistance. Also, my best contact ways were non-verbal (text and email) and she respected that and had absolutely no issue with it. For my refinance, she worked with me, laid out everything very clearly, and made the whole thing quick and painless. (as posted on LendingTree.com)

 
 

Daniel L. - NY

Reliance First Capital gave me a great deal with low credit score. Donna was very patient with me and got me the best deal. She made sure I was comfortable with the numbers and fixed anything I didn't agree with. I would recommend Donna to everyone looking for a great deal in any mortgage situation. (as posted on LendingTree.com)

 
 

Paul D. - NY

Donna was extremely helpful in guiding us through refinancing our mortgage. She really worked to meet our financial goals. She was always available to answer questions and got us to closing within a few weeks of applying. She was great to work with. (as posted on LendingTree.com)

 
 

Lisa S. - NC

My belief is that you must always talk and understand the customer and their needs. I didn't know what needs I had until Henry patiently analyzed my portfolio and then we both went to work. I closed 3 REFIs with Henry and I can't be any happier. My wife and I are now able to enjoy our investment income and save more for retirement. The closing team and Matthew help streamline all three properties closings. First one closed on June 30th (which it took a lot to get this thru) but it was done, the next closed in mid-July and the last in August. There is another property but we need to wait until next year to REFI that and I will be definitely calling Henry. Thanks (as posted on LendingTree.com)

 
 

Deborah J. - NY

Jessica was just great in keeping in touch. Even though closing was delayed because of repairs needed, this has been my best mtg/refi experience. Thanks!

 
 

William B. - AL

I had the pleasure of working with Kristen Venning. I obtained a V.A. loan through Reliance First Capital. I found Kristen to be professional, courteous, and knowledgeable. I highly recommend her. Kristen provided accurate, prompt and courtesy information to me throughout the process. Great person to work with.

 
 

Linda S. - SC

My wife and I felt like we are a part of Lisa's family, who she was keeping from falling. Michael had the same good attitude.

 
 

Jeremy T. - FL

For a completely online and by telephone process, I had a good experience with Reliance First Capital. Of the potential Lenders I spoke to, Lisa Podorson was the most consistent, trustworthy, and professional. It was a cash-out loan on a rental so there were some extra hurdles to overcome. Although the appraisal on the home came in a lot lower than we were led to believe (by all potential lenders), we went ahead with the loan. It was a relatively smooth process, with only one point of contact throughout. We closed when planned and had our check in hand within 24hrs on closing. Overall it was a good experience from beginning to end. (as posted on LendingTree.com)

 
 

Jeremy T. - FL

Lisa was awesome through-out the Loan Process. She is professional and knows her business. Compared to other potential lenders, I felt she was the most trustworthy and consistent. There were no major issues throughout the process. I was able to provide the proper documents in a timely manner and She did her part to make it a smooth process. Overall, I am satisfied with the experience. (as posted on LendingTree.com)

 
 

Caleb S. - AZ

Matthew Wiehl at Reliance First Capital was excellent. He was very honest and straight forward. He worked with us and kept us informed every step of the way. We got a better rate than others that we had been quoted and he helped us avoid any out-of-pocket closing costs besides the appraisal. We were able to consolidate our student loans and credit card debt and significantly lower our monthly out of pocket expenses. Overall a very good experience. (as posted on LendingTree.com)

 
 

John C. - PA

Alicia went way above her duties to find a perfect solution to a financial situation that we thought impossible to achieve!!!! Please continue to hire and train professionals as kind and caring as her, she actually made a very tough financial situation into a pleasant experience for us. Thank you again!!!!

 
 

Renee M. - PA

Alicia was very instrumental in helping me to obtain the correct loan even though we had some stumbling block blocks she was right there the whole time and got everyone back on track. I would highly recommend Alicia to help anyone with their house financing needs.

 
 

Michael F. - NY

Carla was excellent answered my questions in a timely manner.

 
 

Cliff C. - NY

Thanks again for everything you did for me and my family. We are very grateful. I feel we are in a great position thanks to your hard work. Ceren went above and beyond to provide hat I consider incredibly excellent service. Thank you

 
 

Frank U. - PA

I would and will work with her in the future. She was beyond professional and actually fun to talk with. It was a great experience, even through some of the hurdles because of her. I will be working with your company again in the future and I look forward to it.

 
 

James W. - PA

Jeff was a very friendly. He is very knowledgeable and he went above and beyond what I expected. His willingness to help us and his honesty was a refreshing change from what we've experienced in our past. Thank you Jeff. Hire more people like Jeff. It would be in Reliance First Capital's best interest.

 
 

Charles C. - SC

We were very pleased with the entire process.

 
 

Steven K. - OH

Kelly came up with a plan and made everything go smoothly.

 
 

Kathleen M. - PA

I am a first time homebuyer and Kim was so helpful throughout the process. She made sure to notify me when an email was being sent with documents that needed to be reviewed and signed. She responded immediately to any questions I had. She was always very professional and knowledgeable. I would definitely refer friends and family to Kim with any of their financing needs. I am very grateful to have had her assistance throughout this process. She made my home purchase experience move as quickly and as smoothly as possible. And for that, I thank her immensely!!

 
 

Kimberly C. - MD

LaShonda was competent, informative, responsive and consistent. She was also honest and empathetic to my situation and needs. Hold on to her; not many are like her in the mortgage industry.

 
 

Megan S. - AZ

Matthew and Michael were absolutely great! Thank you!

 
 

Hannah R. - OH

Matthew held my hand throughout the entire process.

 
 

Sylvia R. - NM

Matt was kind and courteous.

 
 

Donna B. - PA

Brell was my Mortgage Analyst who was exceptionally friendly and very helpful. If he needed an answer from one of his superiors, he was very quick to get back to me with answers. He also allowed me to contact him by cell phone text message which was the best way for me during my work hours. I would highly recommend my him to friends and family.

 
 

Jack H. - TN

Nick did an outstanding job of keeping me up to date on the entire process. It was a pleasure doing business with him.

 
 

James T. - VA

Regan kept me informed of the progress daily. Very knowledgeable, professional and courteous.

 
 

Merry and Richard C. - KY

Regan was knowledgeable about the process. He was very professional and explained all of our options and every step of the process clearly and concisely. Regan was exceptional from beginning to end and was the reason we chose Reliance First Capital First Capital over all the other companies we got quotes from.

 
 

Tina Kelly - CT

Robert Metz out of Cleveland really understands what it means to provide customer service. He is no-nonsense and put in a lot of effort trying to get me the right deal. he turned out to be very honest and everything proceeded just as he said it would. We did it all over the phone and email. And best of all, he has a warm personality which for the first time ever, made processing a financial transaction FUN for me!! We laughed and joked about all the snags I kept hitting. I will miss answering Robert's calls every hour on the hour. He is very talented and will encounter much success in his career. P.S. He's also a Cavs fan so I will highly recommend him to my friends. (as posted on Yelp.com)

 
 

Ryan M. - OH

Yana worked with my wife and I for over a year to get us funding for our home. Her knowledge was extensive and her professionalism is outstanding. We were very pleased with Yana throughout the entire process.

 
 

Terry Y. - OH

Just wanted to thank you for all your help! You made my refinance simple, fast and gave me all the information I needed to understand the process. You truly are a professional. You know the business! The best part of working with you is you care and took the time to listen. Much Thanks! I hope to meet you one day soon.

 
 

Harriet D. - FL

Travis worked very closely with me, as the process was more complicated than expected. He was very informative on the progress of the funding, patient, and very helpful. I also felt Reliance First Capital got me a good interest rate, and that's the bottom line.

 
 

Harriet D. - FL

Eric was very attentive and helpful when I needed some additional information. He has a good team working with him, all very responsive when I needed questions answered. I also felt Reliance First Capital got me a good interest rate, and that's the bottom line.

 
 

James P. - TN

Jared and Lauren were completely awesome in working with me on my refi they both deserve more than a pat on the back. (as posted on LendingTree.com)

 
 

Mary-Ann R. - PA

Not the easiest of processes but Scott held my hand every step of the way. Amazing Mortgage Analyst!

 
 

Robert B. - NH

Ryan was very professional yet treated me more like a friend rather than just a client. Had a great experience with him and when it is time to refinance again there will be no hesitation to call him.....have already sent a referral his way! Thanks Ryan! Everything went super smooth. Would absolutely use again, no hesitation! (as posted on LendingTree.com)

 
 

Othello S. - DE

Michael was very friendly and polite. I enjoyed working with him.

 
 

Henry N. - NC

Ray did a great job, that's why I gave Reliance First Capital a great rating.

 
 

Mary S. - NH

Scott was very professional and went beyond with help we needed.

 
 

Jeffrey S. - LA

Our loan was a bit on the special side being self employed. Additional hurdles faced were my wife being married twice before. These 2 issues caused multiple problems throughout the loan process. Kristen honestly never gave up, even when I had. She is highly innovative and found ways around every disaster that befell us. This would have never happened without her diligence, positive attitude and willingness to help. Yes, I will highly recommend her to any friends / family needing to refinance. To sum her up in one word, amazing.

 
 

Shannon H. - OR

Daniel was super helpful and I was able to re-finance my home at a lower interest rate and pay off a lot of debt that otherwise would have continued to hang over my head. He worked hard for me, was super responsive, and helped me get out from under a lot of pretty ugly debt... while refinancing my home at a lower rate. Thank you! (as posted on LendingTree.com)

 
 

Ronald D. - AL

You can't improve on perfection. Richard kept me informed though the whole process.

 
 

David N. - NC

Roman was very friendly and courteous. He was exceptionally diligent in keeping me informed on all aspects of loan. Best I've dealt with since I purchased home in 2001.

 
 

Frank A. - OH

Joe Nagle, he was always on top of things throughout the process to make sure it was completed as quickly as possible.

 
 

Kevin M. - PA

Scott and Ben were both great to work with. The process was smooth and everyone worked with me to get the loan closed in a timely manner.

 
 

Gary R. - KY

Shelley, Ed and Michael were instrumental in walking us along in this new process refinancing... Shelley called and continue to call us with regards to changes, signatures or updates when it came to our refinancing needs...

 
 

Gary R. - KY

The whole team came to our rescue in the nick of time! Shelley, Ed and Michael use their expertise to assist us in our woes and navigated a course of action so that we could dream again! (as posted on LendingTree.com)

 
 

William G. - TN

STEVE...STEVE...STEVE...ALWAYS calling with updates. Keeping us updated on all that he needed. Was patient, knowledgeable on every aspect. Most of all he was patient and kind. We cannot say enough kind things about him. Only talked with Lauren a couple of times and she was kind and helpful also and Drank also. SUPER..SUPER. Company and employees.

 
 

Thavisak J. - TX

Dakota is very courteous, professional and helpful through transaction period.

 
 

Jay J. - PA

I sincerely hope you get commission because you earned it. You honestly made a difficult refinance happen. I sincerely appreciate you offering to shop contractors for me. Even though I did not take you up on that offer, the fact that you offered honestly shows that you're there to help someone and not earn a paycheck. Your constant contact(even though I wasn't always available) was really appreciated. I truly felt through-out the process you honestly had the best interest of helping me in mind first. If you recall our first conversation, I was standoff-ish. I apologize. I had been treated fairly bad by several other lenders. Basically dismissed. I have been in the position of origination before. I understood why they dismissed me. They didn't have time to hear the whole story but you took that time. The reason this closing happened today was you and as you know. This refinance has helped me so much to achieve my goals for this little house. I would also like to acknowledge the team that you have working at Reliance First Capital. Your manager Eric did a great job ensuring everything continued forward while you were on vacation(sorry for texting you) I feel horrible for forgetting her name but we only spoke a little. The loan processor Lindsay was also amazing, even offering to get the Equifax Mortgage Solutions people on the phone to finalize the loan. Finally, I want to say you've gotten me a better interest rate than I could have closed on today with the bank where I work even including discounts(Is a 0.125 discount even a discount). You and Reliance First Capital have literally hit all of the nails on the head. Excellent Customer Service, Excellent Understanding, Excellent Follow-up and an Excellent Rate. A small couple of things I'd like to note. Please redact if you publish this email and feel free too. You guys are awesome. If possible, please communicate to your appraiser that flexibility is key. For our first appraisal(which costs more and is prepaid), they were very adamant about it being during business hours. I took vacation. The re-inspection(costs a lot less) they were willing to go outside of business hours. They both took about the same amount of time. Also, like I said, I have experience with appraisals. This was my 5th appraisal of this house with refi's and building it up. This was the first appraiser to not have even one day outside of business hours. That's no reflection of you or Reliance First Capital. It was certainly easy working with her after the first appraisal. I'm not sure if you can communicate that. The settlement company was also great. Please let them know. As a customer, it would be nice if they offered ACH, Wire and Check instead of just Wire or Check for my funds. That's the Treasury Management in me talking. ACH is like $0.20 Wire is like $20 on both ends and checks are around a dollar. I'm not sure if you can pass on that. I will still strongly recommend Reliance First Capital. Thank you for all of your help. Patrick honestly made a difficult refinance happen. I purchased a fixer upper with a 203K loan 6 years ago. The covered all of the basics. Obviously, there is always more. My house is very unique and my situation is as well. To start the house was originally 4 Apartments. We converted it back to a single family. That in itself was a struggle. I made a plan to do a large amount of remodeling on zero percent credit cards, get the rewards, then consolidate with a home equity loan. My first attempt with another bank failed. It was approved before I left for vacation with a closing scheduled. When I returned, I was told it was now denied due to debt ratio. I am in banking and understand ratios but that bank would not return any phone calls after the decline or listen. It was very frustrating so I gave up on consolidating. I felt defeated. My zero percent credit cards then started to become actual credit card bills. My payments sky rocketed. I realized I needed a solution when I had become 3 months behind on more than one credit card. I had the equity, my house is worth 3 times what I owe. I thought maybe someone will see the situation I'm in and help. I googled and googled and then decided well. My credit is already kinda bad, I'm sure doing an inquiry on LendingTree won't hurt it any more. The calls flooded in. The first bank I talked to told me that with my score, no one will help me. Thank you for your time. The second call said the same thing. By the time the third call came, I just started telling them not to continue because this is my score I've already been told you can't do anything. They agreed. I think Patrick was the 5th or 6th call I took that day. I gave him a brief overview of the story and my score and told him he couldn't help. Patrick did not accept that and informed me that he thought Reliance First Capital could and seemed very interested in listening and actually helping. Through the entire process, Patrick maintained that helpful and concerned approach. He honestly wanted to help me improve the situation I was in. It came up during appraisal that some additional things needed to be completed, he offered to shop around local contractors for me and assist in arranging for it to happen. I am extremely happy that Patrick did not blow me off like every other bank. Patrick listened to my needs and situation and developed a plan to put me in the financial position I originally intended to be. I'd also like to add, my interest rate and closing costs were less than the employee rate at the bank I work for but did not qualify for. I would also like to recognize Patrick's manager Eric and the processor Lindsay. Patrick had vacation and Eric continued to provide an excellent level of service during his absence. Nothing slipped through the cracks. Lindsay was excellent even offering to wait on hold to get someone on the line for me for the credit updates so I didn't have to. The customer service I have received from this company is the best I have ever experienced. I highly recommend them.

 
 

Steve R. - PA

What a great team! They were awesome, helpful and on top of their game. Very pleased and would highly recommend them to anyone. Thanks again for all of your help! (as posted on LendingTree.com)

 
 

Shawn K. - CT

Robert really understands what it means to provide customer service. He is no-nonsense and put in a lot of effort trying to get me the right deal. He turned out to be very honest and everything proceeded just as he said it would. And best of all, he has a warm personality which for the first time ever, made processing a financial transaction FUN for me!! We laughed and joked about all the snags I kept hitting. I will miss answering Robert's calls every hour on the hour! He is very talented and will encounter much success in his career. He's also a Cavs fan so I will highly recommend him to my friends.

 
 

Donna A. - NY

Vince Gentile exceeded all expectations for friendly, informative, and professional service. Any time I had a question or concern, Vince was available to answer my questions. I had a great experience with Reliance thanks to Vince. I'd be happy to recommend Reliance First Capital to friends and family.

 
 

Winona D. - NC

This refinance was, by far, the smoothest refi I've ever done! Thank you Miles! Miles made this refi as seamless as possible, and he kept me apprised of everything during the entire process. He is probably the best mortgage analyst I've ever had the pleasure of working with. I look forward to working with him and Reliance First Capital again. THANK YOU!!

 
 

Ginger S. - TN

Thank you for everything, it has been an absolute pleasure working with you. Thank you for taking so much time with us, my mother loves you to death.

 
 

Robert M. - TX

Walyn persuasively beat the competition and was available every step of the way. Jordan was fast, efficient and extremely comforting with her ability to provide information on the spot.

 
 

Pamela M. - IN

Tony was our Mortgage Analyst. We had a challenge involved in our refinance and he went above and beyond finding a path to get our loan funded. Tony is very professional and very good at his job.

 
 

Glenn R. - ME

Scott was very nice and professional.

 
 

Rose P. - TX

Shaun Brown was so awesome. He was on the ball on everything and very helpful with all my questions and concerns. He help me understand all the pro and cons. I am so glad I had him as my analyst.

 
 

Elizabeth C. - AZ

Alyssa was very knowledgeable, pleasant and professional to work with. She made the process a breeze

 
 

Kevin E. - OH

Never has a refinance gone so smooth and worry free. Great communication at every step. I would recommend Reliance First Capital to anyone, including friends and family. Great work Alyssa A., you were awesome to work with! Top notch employee at every level. Promote now! :) (as posted on LendingTree.com)

 
 

Ana A. - TN

Breanna, a nice personality, happy, and explained the process exactly.

 
 

Bernard W. - LA

Breanna and Laura were very professional and helpful in the things that came up. It was a pleasing experience to find someone who really cared and took the time to go the extra step to help.

 
 

Ana A. - TN

Great communication, very professional, Breanna Devlin the best in this business, I recommended Reliance First Capital First Capital to everyone. (as posted on LendingTree.com)

 
 

Annabelle B. - CA

Perfect! Perfect! Perfect! I will definitely refer everyone I know to you guys.

 
 

Anje H. - MD

I have worked with Chad Spencer for a few years now and he is absolutely wonderful. Always professional, very responsive, and very knowledgeable of his job. I will use Chad in the future for home loans and would recommend him to anyone. (as posted on LendingTree.com)

 
 

Heather R. - NC

Very easy straight forward process.

 
 

Tammy W. - TN

Daniel and Lauren went above and beyond with my refinancing. They are the best!!!

 
 

Angela - TN

Daniel Holmes was great to work with!!! The entire experience was fantastic. It was easy! Daniel and his team really helped me. Everyone was professional and helpful. I will def recommend Reliance First Capital to any of my friends and co workers! Thanks! (as posted on LendingTree.com)

 
 

Anna H. - CT

David was great throughout the process, distinguished himself from others by really listening to what my needs were.

 
 

Jamie A. - ME

David is professional and knows what is speaking about, friendly, honest and trusting. David did excellent job from being to end, more companies need people like him.

 
 

Therese W. - AR

Debbie Carter handled our loan process professionally and expeditiously. It was very seamless.

 
 

Johnny M. - NY

Donna is the best in the business . Working with Donna on my refinance was made so easy with her professionalism , her business savvy, and her over the top customer service . Donna made sure to answer every question we had , she was available at all times , and was very personable to everything we needed , to achieve our refinance . Donna takes the time to know you , to find out your immediate needs , and your future plans , and she directs you to the best possible outcome , to help achieve your needs . I highly recommend Donna for all your mortgage needs. (as posted on LendingTree.com)

 
 

Hilari K. - MD

Loan processor gave me her cell number and made herself available weekends and evenings due to me having a crazy job schedule at the beginning of the process. Always responded within 24 hours and faster. (as posted on LendingTree.com)

 
 

Wang L. - NJ

Fast process, they are able to get job done. (as posted on LendingTree.com)

 
 

Joel H. - AZ

Jeremy Kelly at Reliance First Capital was also in communication with us and was readily available if we needed any help or had questions. He was very flexible with his schedule to accommodate what we needed. He was very thorough in explaining everything. It was a great experience. (as posted on LendingTree.com)

 
 

Kyle Y. - NY

My contact, John Spellman, was professional and extremely proficient. my loan was a difficult one, as I have a lot going on financially...he made it happen, and with a great rate! I consider john a friend. John was amazing! he did what it took to get the loan done. he was extremely professional and proficient! I consider john a friend. (as posted on LendingTree.com)

 
 

Patricia T. - FL

Kelly was wonderful. I would highly recommend her to anyone. She needs a raise!

 
 

Elisha G. - VA

Lisa Brownstein was absolutely wonderful! There were several companies calling to get my business but I decided on Reliance First Capital because of Linda. While other companies left automated messages, she personally called and did not pressure me. She made me feel comfortable, answered all my questions thoroughly and stayed in contact throughout the process. She was professional yet warm and friendly. This was my first time refinancing so Lisa had to explain several things to me. She did so patiently and in laymen terms that I could understand. I am not an easy person to please and I very rarely recommend companies; however I will recommend Reliance First Capital for refinance solely because of Lisa. I interacted with one other person in the company and it was not pleasant or easy; however my experience with Lisa outweighed that. In closing, had it not been for Lisa, helping me through the hiccups that arose during the process, I would have cancelled everything and not refinanced at all. She is an asset to your company and from what I experienced, a very good person.

 
 

Claudia V. - NY

Very happy with the professional service we received. Lisa was a pleasure to work with. We would definitely recommend Reliance First Capital to our friends and family.

 
 

Jennifer E. - NJ

Sara and Nick kept us very informed throughout the process...thank you!!

 
 

Jasper F. - NC

Paula was my analyst. Dudli was fantastic and I am so glad I got to work with her. She was on track about everything and never failed to keep me up to date every step of the way. She is definitely an asset to your company.

 
 

Lesley B. - FL

Raemi worked diligently and professionally to get my loan closed. It was very difficult to work with the title company selected by the seller's agent my realtor provided the same feedback) but Raemi was still able to get things done. Even when a last minute issue came up on closing day when one seller was not available to sign therefore requiring an extension, she did her part to get it closed before the July 4th holiday. I really appreciate all of her and the rest of the Reliance First Capital team for their hard work.

 
 

Luis N. - FL

Have more gentleman like Robert. He is 100% excellent. If we buy another home we must definitely call Reliance First Capital and contact Robert.

 
 

Roseann K. - NY

Ryan was completely above and beyond!! Ryan kept in contact through every step and was extremely positive, caring and knowledgeable. Susan Stover-Smith was also helpful with closing details.

 
 

Erika R. - NY

Steve Diomataris was professional from the consideration of refinancing my home beyond actually closing. He is one of the only reasons I got approved for a viable loan option and the reason I will be able to achieve financial freedom. I am very grateful to God for his pursuing business with me and my family. Cheers!!!

 
 

Darwin B. - AZ

Teddy is an exceptional leader and or customer service provider. He took me through the process and calmed my fears from the beginning of the process till the end and didn't miss a beat "My Man" He was through and Professional at all times and made me feel at ease as if we have known one another for years. Also I'd like to give my Talon her props, as someone who has great character and professional no how I couldn't of completed this also with her expertise and knowledge. I thank the duo for their support and wish the best to them both!

 
 

Bradley O. - TN

Thomas was exceptional. Other than a little glitch in the original loan paperwork that rest of the loan event smoothly and we were able to accomplish what we had hoped to do but we're afraid we wouldn't be able to find due to a few hiccup in our credit history.

 
 

Jason B. - OH

They work in a collective team to make sure things are happening and answers are getting answered through the entire process. (as posted on LendingTree.com)

 
 

Evelyn S. - OH

Yana Solomonik, she was very helpful and informative, very professional. Yana made my experience less stressful, she was kind in dealing with me, Thanks Yana. I will be sending referrals to Yana and Reliance First Capital, Thanks Guys.

 
 

Taasha R. - NY

Jacqueline was amazing, attentive and explained everything.

 
 

Joel H. - AZ

Jeremy provided very professional service right from the start. He was very patient with all of our questions and also always accommodating with our schedule as we work full-time. He was very thorough with each loan product. We had a figure in mind what we wanted for the cash-out refi and we actually got $5000 more than expected. We are very happy with the process and it went very smoothly. We also worked with the Processor, Talon, for a brief time who was also friendly and professional with every time we dealt with her.

 
 

Kraig K. - WY

We worked with Jeremy at Reliance First Capital and found it to be a great experience. Our process was not typical due to outside factors but he hung in there with us and did not give up!

 
 

Melinda B. - TX

John and Talon were awesome! They did an excellent job. You can't get better than that. Thank you.

 
 

Raymond B. - NY

I would like to say that MR.JOHN SPELLAM DID a great job with the refinance of my home it was awesome working with him and you to help me during the entire process of it all again I say thank you both for a well done long job.

 
 

Jenny B. - NC

Kristen Venning was exceptional. She explained the process and options thoroughly, and navigated communicating through my crazy travel schedule with patience. I wouldn't have stuck through this without her.

 
 

Trevia L. - TN

LaShonda and Laura both provide over exceptional service throughout the process of buying my first home! LaShonda was extraordinary from the beginning. It was my first buying experience and she had so much patience with me. She was very knowledgeable and held my hand through the entire process. I was never left wondering about anything. I can't rave enough about how she took care of me. Thanks for everything!

 
 

Christa F. - OH

After spending 7 failed months attempting to refinance with Guaranteed Rate, Patrick called me one afternoon to offer assistance with the process. After explaining all the mess with Guaranteed Rate, Patrick asked to discuss my situation with his supervisor. He returned my call the very next day and we started the process. Start to finish, Patrick closed my loan in less than 6 weeks. He even set up the closing for me in another state where I was vacationing for the summer. Patrick made the process very easy and less stressful than prior attempt. If you are looking for a loan to purchase or refinance, I would strongly recommend Patrick. He will help you find what you need, work to make your needs be met, and he will treat you with utmost respect. Most of all, Patrick will listen to you and your needs. (as posted on LendingTree.com)

 
 

Marsha P. - MS

Everything went smoothly, awesome people to work with. Chris was so helpful, took care of everything and kept us informed through the entire process. Would definitely recommend using Reliance First Capital(as posted on LendingTree.com)

 
 

Kemraj F. - NY

Ritu was very helpful, she explained everything in detail, she was not pushy, every time I call she answer the phone and had an answer to my question. I hope all of Reliance First Capital's workers are helpful and knowledgeable as her. I would highly recommend her to anyone to do business with.

 
 

Mark F. - MD

Rosanne provided accurate info and much appreciated handholding during the process. Sara, the Loan Processor, was very helpful and professional, too.

 
 

Cavelle D. - NJ

Roseann gave us exceptional and family friendly service. Roseann and Ranie worked beyond our expectations to gave my Family a home.

 
 

Kristin K. - NJ

Steve went above and beyond to help us through the entire refinance process. We look forward to working with him again in the future.

 
 

James S. - FL

Travis Myers. One of the most professional, courageous individuals I have ever dealt with. Travis is a PLUS for Reliance First Capital. Thank you, Travis.

 
 

Amanda S. - AL

Walyn is a very exceptional young man. He is very knowledgeable and patience.

 
 

Frank J. - PA

Willingness to go the extra mile. Stays with the borrower to explain all questions. Works with the Settlement Company for accuracy and quickness. (as posted on LendingTree.com)

 
 

Jeffrey C. - OH

Alyssa was fantastic!! She was always available to me and followed up throughout the entire process. I could not have had better service!

 
 

Clara S. - VA

I highly recommend this mortgage company, this is my second time refinancing with them. Ashley Fisher was responsive, intelligent and tried to get the best mortgage deal for me. Quick turnaround time and top notch. Excellent loan officer, excellent service. Top notch, responds immediately. (as posted on LendingTree.com)

 
 

Karen M. - LA

Breanna is an outstanding employee that made me fill very comfortable with loan procedures, she was very helpful and always addressed all my questions. A truly dedicated employee.

 
 

Barbra E. - TN

Chris and Laura both were instrumental in the processing and finalization of the loan.

 
 

Mary L. - NY

Representative was responsive, timely, and informative. The refinance process was completed within a couple a months without any problems. Matt was always available to answer any concerns or questions I had during the loan process and always explained what to expect as the loan process progressed. (as posted on LendingTree.com)

 
 

Michael K. - NC

Michael was our mortgage analyst and he was great and stood with us to the bitter end. Through all of the builder issues and crazy request he remained friendly, courteous and professional. We would recommend him to anyone seeking a mortgage.

 
 

Eileen R. - PA

Shelley provided exceptional service. Cannot say enough good things about her.

 
 

Cynthia W. - OH

Everything went perfect. The two agent that helped me deserve a raise, a big one.

 
 

Candace H. - FL

Travis and Lynda were there every time I needed answers. I thoroughly enjoyed working with them.

 
 

Thomas A. - FL

Amazing service. Travis Yocum at Reliance First Capital was first rate in handling our refinance. He was professional, thorough, and made the process very personable. His care for his clients and his handling of all details from start to finish was exemplary. We had a great experience and wish to thank Travis and the entire Reliance First Capital team. (as posted on LendingTree.com)

 
 

Zaneen S. - PA

Everything went according to plan.

 
 

Kevin T. - TX

William was the reason that we chose Reliance First Capital. I would urge you to consider his opinions and recommendations. William was fantastic. I have forwarded his information to three people so far. I intend to continue to do so.

 
 

Zackary S. - SC

Sabra Lane was a pleasure to work with! Great communication and always answered any questions quickly. Great experience highly recommend her services. (as posted on LendingTree.com)

 
 

Misty H. - AR

Shaun went well beyond my expectations . I would strongly Recommend Shaun to anybody that needs refinancing . I would give him a 10 out of 10 . Exceptional service and always kept me informed , even by Calling or texting from his cell phone I'm assuming on his day off and by telling me if any questions on his weekend to call him on his cell phone . Great job Shaun keep up the great work .

 
 

Monique S. - AZ

I am really happy I stumbled across lending tree. I originally inquired regarding a home equity loan because I thought it was what we needed. SEVERAL interested creditors contacted me, and some ran my credit before consulting with me. However, the first prompt call I received was from Teddy Ferrell, with Reliance First Capital. He was extremely helpful and knowledgeable from the very first time we spoke. He was up front about everything right away. Teddy assured me that though they did not offer home equities, they would still be able to help me reach my goal with a cash-out refinance, which is something I never considered. He definitely put me at ease several times during the process when I got apprehensive deciding what was best for me and my family to do. The entire process went extremely smooth, and I was never left wondering what was going on. Teddy contacted me multiple times per week to let me know exactly what was going on. His management and underwriting team were also extremely fast and efficient. From the date of my first inquiry to closing on my refi, it was less than 30 days! I was able to pay down approximately 70% of my debt with the cash-out refinance, put some money into savings for emergencies, and also lower my interest rate on my mortgage. I am definitely extremely happy Reliance First Capital reached out to me, and I do not believe any other company could have effectively walked me through this process without me backing out. I am so happy Teddy was there to spill his knowledge every step of the way. I will be recommending Reliance First Capital to my family and friends when they start looking for a home or refinance purchase. (as posted on LendingTree.com)

 
 

Cheryl C. - NY

I thought Alyssa did an excellent job. I would certainly recommend your company.

 
 

Anthony R. - PA

Alyssa was professional, accessible, knowledgeable about the entire refinance process and kept us informed from start to finish. She almost made jumping through the hoops to satisfy all the requirements leading to the final closing disclosure a pleasant experience.

 
 

James M. - NH

Christopher did a fantastic job of keeping my wife and informed, up to date, and comfortable throughout the entire process. Great working with him.

 
 

Ricky E. - MD

Your loan process is refreshing and need no improvement. Christopher, Thomas and his colleagues did a great job to help and all are exceptionally good in what they do. Chris made me believe there is hope for everyone looking to re-finance or buy a house in your company.

 
 

Janie B. - TN

Dan was great.

 
 

Pamela W. - IN

Everyone I worked with on my refinancing bent over backwards to get my loan closed. Some unexpected obstacles developed and they hung in there and dealt with them professionally and expediently. I was very pleased with how it all worked out. Daniel was absolutely terrific! He communicated frequently so I always knew where things stood. He was friendly and knowledgeable, always helpful. Great guy! (as posted on LendingTree.com)

 
 

John M. - CT

Jason and Tammy both returned calls and we're extremely diligent in the entire process. They both worked 24/7 on this loan. Definitely will use Reliance First Capital and Jason again if the need arises.

 
 

Delia C. - TN

Nick Cappello was awesome. Kept me informed explain everything and helped me through even when I wanted to quit the process.

 
 

Bret D. - TN

Promote Suzanne :) 10/10. I was impressed with everybody.

 
 

Robert N. - PA

Reliance First Capital has an amazing staff that puts your best interests first, when financing your home. The staff is professional, courteous, and caring. Our experience could not have been better. We would recommend Reliance First Capital to anyone needing to finance or refinance your home. Tim Pope and LaTonia Kinney are two professionals that were like family throughout the entire process. When I explained to Tim Pope that we were very pleased with his approach to our concerns, he simply explained, "When I work with someone who is doing this, I simply treat them like family. I act as if I'm doing it for my Mom." Bravo Reliance First Capital, we couldn't be happier. (as posted on LendingTree.com)

 
 

Jessica G. - TN

Tracy Sonney was exceptional to work with. Throughout the entire process, she was professional, prompt, and provided us with realistic expectations. We would most definitely work with her again.

 
 

Richard F. - NH

Hey Vic, just wanted to say thanks for all your work with my refi. You did fine by me and if I can refer anyone in need of your services I will surely do so. I have your info handy. Thanks again and take care.

 
 

Kimberly M. - NM

William and Talon both were very professional and helpful with all my questions and getting the job done quickly.

 
 

David D. - NC

Derrick provided pertinent and timely information, worked to find the loan and terms that helped me, kept me informed throughout the process and was extremely professional.

 
 

Bruce L. - LA

Keep and appreciate your employees. It's hard to find people who like what they and it shows in their job performance.

 
 

Michelle M. - PA

Ryan Sexton was very helpful and available to us throughout this process.

 
 

William L. - VA

I just wanted to wish you two young ladies a happy and safe good morning. The Notary of Republic showed up on time on Friday at 10:45 AM and concluded business by 12:00PM. The closing process went fine with no problems. What's more important is that I wanted to thank you two young ladies, for doing a outstanding and excellent job in coordinating this event to happen. In conclusion, I would have to express that you have coordinated and conducted this refinancing in a very effective, efficient, and timely manner; to be very honest, I was surprised at how quick this has happened!. Thanks again for your outstanding dedication and performance. Some people would consider this email old fashion; I consider it consideration of others and to express my thanks. My parents taught me life time " core values" very well. I thank my parents for doing an outstanding job in raising their son! May I wish you both and your families the best of luck and success in the future. I will gladly give my recommendation to your your organization and timely service to others who may be considering refinancing their homes in the near future. Please keep in touch. Best wishes to all for a job well done. Thanks.

 
 

William L. - VA

Lisa and Kara were very helpful in expediting this refinancing in a effective, efficient, and timely manner. I was surprised and pleased with the quality of their professional support and willing to help a client. Very satisified with their level of professional effort. thank you.

 
 

Marc B. - VT

Everything went so well and Brian gave 100% all the time to fulfill our needs. If all your loan employees are like Brian you should be the #1 mortgage company in America.

 
 

Nadine R. - NY

Jim was very knowledgeable, communicative, responsive and ensured that I understood every piece of paperwork I had to sign. He was also such a pleasure to work with and made this proc as less stressful.

 
 

Nadine R. - NJ

Having just completed a previous refinance with another company, I was very disappointed about the lack of communication and the final outcome which was very different than anticipated. A friend recommended Jim to me as being super communicative. My cynicism was soon allayed by Jim's daily checkins or efforts to ensure that I understood every bit of paper he sent over. He is super smart, quite personable and has a sense of humor so the process was not as daunting and everything that I wanted to accomplish financially, he made happen! Furthermore, he identified an area that no one else has ever identified as an added means of financial return. He was highly transparent throughout the entire process and post closing, I am thrilled about the final outcome. I am happy to recommend Jim to any cynical consumer or family members who are leery of mortgage brokers. (as posted on LendingTree.com)

 
 

Mildred M. - TX

Everyone at the office was very friendly and helpful. William, our Mortgage Analyst, was very helpful and worked to find the best possible program for our needs. Talon Jordan assisted Mr. Collins, and she too was very helpful.

 
 

Sharon E. - NJ

Erick is absolutely the best loan officer we have ever worked with. It was obvious from the beginning that Erick was a professional in every sense of the word. He listened to our needs and presented us with several options for us to consider. Erick guided us in everything from the application process to the closing of the loan. It all fell into place right on schedule. He did a great job. By far the best experience we have had in obtaining a mortgage. Courteous, knowledgeable and efficient . We would not hesitate to recommend Reliance First Capital to anyone in need of a mortgage loan. (as posted on LendingTree.com)

 
 

Barbara D. - MN

Michael was the most understanding and patient person to talk too. Thank you very much for your help.

 
 

David V. - VA

Ryan was awesome, the best at what he does. He kept me super informed every step of the way, he was fully knowledgeable on all aspects of the VA loan process and kept a close eye on the stock market to help lock us in at the best possible moment. We closed in about 4 weeks and that was with an extra week needed to resolve an issue with the house noted by the VA inspection. I will recommend him to all of my friends and family. (as posted on LendingTree.com)

 
 

David V. - VA

Everything was perfect. Ryan's knowledge and confidence is what caused me to select Reliance First Capital. He was on top of things every step of the way and kept me well informed, I never felt ignored. Shannon was also excellent in helping get things processed, they were the Dream Team of mortgages.

 
 

Michelle G. - PA

Steven did an outstanding job in regards to our refinance. He was organized, thorough,personable and professional through the entire process. This alone made all the difference in the world. He truly cared about my situation and offered every option available and guided us to make the right choice for our family. We put our trust in Steve and he most definitely came through for us. From the initial phone call to closing I was made aware of every step that was being taken and it always lined up with what I was told. There were no surprises! Steve treated us as people rather than just home loan customers. He went above and beyond in every aspect and I would highly recommend you give Steve a try. You will not be disappointed.

 
 

Lynn R. - CT

I worked with Brian Bushi and Jennifer Garnett. They were both very thorough and helpful. Brian walked me through the process every step of the way and was a pleasure to work with. He followed up when needed and kept in the loop. Answered any and all questions or concerns I had. I would definitely look him up and work with him again. I would also recommend him to anyone looking for a mortgage or to re-finance. He made me feel comfortable and at ease through the whole process, which was extremely quick. I think from start to finish it was about 3 weeks.

 
 

Siria Q. - AZ

Steven helped us with our required documents for our loan. He was very nice, replied to all our emails. Wish we could have met him in person. Outstanding service. Kathi Ann Holliday was the mobile certified notary you sent out, she was very nice, clear and professional.

 
 

Randall S. - IN

Adam did an excellent job. He walked me thru this process with great professionalism. Can't say enough good about his treatment of us and can't thank him enough.

 
 

Andrea P. - MS

My experience was 1st Class!! So appreciative for all of the patience and help!! I will refer as many times as I can!! Ashley was exceptional, available and patient through the entire process! Would refer her to anyone needing to refinance!! Fantastic service!!

 
 

William H. - TN

Have Amanda train all your employees. She was great, friendly and always exceeded my expectations.

 
 

Kenneth G. - MD

Amelia was very helpful and friendly during my refinance process. She really sold me with her upbeat demeanor and willingness to help me during this time. She helped save my family almost $1000 a month and that has really been a benefit. Amelia, in my opinion, is far and above any of her peers.

 
 

Sharon S. - NC

Anthony Palermo. Professional, knowledgeable, helpful, and patient. Very prompt replies to questions via phone and emails. Would strongly recommend.

 
 

Prince D. - CA

Brian was very good and more people like him are good for the company.

 
 

Victory B. - NY

Carla and Ranie were so professional, responsive and efficient loved working with them. Thank you for all your help and you are the epitome of professionalism. I just referred you guys to a nurse at my job.

 
 

Jenna and Christopher L. - NY

Carla was an amazing person to deal with through this whole process. She truly cared about my husband and I and was literally available 24/7 via text, e-mail, and telephone. If the question I had was complicated she immediately called us to explain. Nothing went unanswered or confused. If she couldn't answer us on the spot which did not happen often, but if she couldn't she got back to us within the hour with a response. She personally kept in contact with all people involved such as the real estate agents, and the attorneys to make sure everyone involved was clued in. She and her assistant Ranie were everything my husband and I could want in a banker and more. Like said at the closing table, I am going to miss our around the clock conversations. To top it off, she packaged her own sauce and gave us a gift at the closing table. Someone who goes above and beyond to make her customers feel at ease during the most exciting/stressful times of their lives! We love Carla and Ranie!!!!

 
 

David S. - NY

The entire process from start to finish was well managed by Carla and the team at Reliance First Capital. I was on a fast track to get things accomplished and the team at Reliance First Capital did not disappoint and was there every step of the way including nights and weekends! They made me feel like the things I was looking to get accomplished was just as important to them as it was to me. I would certainly recommend anyone looking for a valued partner that will add value to work with Reliance First Capital and Carla!”

 
 

Roy D. - TN

Chad was very genuine and not "slick" as opposed to many calls received from your competitors. He was a pleasure to do business with would highly recommend him to anyone.

 
 

Joan V. and Wilfred A. - FL

Chad was excellent attention to detail and helped us thru the entire process. He was very professional and liked very much his attention to detail and willingness to keep me updated at all times.

 
 

Michael S. - NH

Christopher was exceptional at his job and was very personable. He was attentive to all of our needs. He always returned phone calls within a timely manner. I would be proud to refer anyone I know to Christopher at Reliance First Capital.

 
 

Reginald W. - MD

The Loan Officer explained every step of the process and continued to respond to questions. (as posted on LendingTree.com)

 
 

Christopher L. - NY

Nicholas always had an answer for my questions or got an answer for my questions he didn't know very quickly. Kept me updated on every step. Helped me understand my options and the ins and out of each one. Always available when I called. Very friendly.

 
 

Danice H. - TN

The customer service was stellar with everyone at every level that I worked with. I was consistently kept informed of status of my refi loan and treated in a friendly and professional manner. I especially enjoyed working with Erin Weimer and Regan Rutledge. They were both awesome. (as posted on LendingTree.com)

 
 

Allen S. - KY

Rob was great at what he does.

 
 

Craig H. - MD

Roman was beyond good. Always helpful. Always reachable. Very dependable. Always helpful. All around great guy! (as posted on LendingTree.com)

 
 

Paul J. - NM

Reliance First Capital has done the refinancing on my primary residence and my investment property within the last year, Steve made online process fast and easy thus lowering my payments substantially. On both of my loans Steven Diomataris was professional and polite he guided me through the process and kept me informed from the start to closing. (as posted on LendingTree.com)

 
 

Doug E. - PA

The entire process was handled in a very professional manner and any problems that arose were taken care of promptly. Was very happy with entire process and glad I made the change now. I am saving close to a $1,000.00 a month with new loan.

 
 

Jason S. - PA

Joe was absolutely very professional and was in contact and explained everything throughout the process. Could not ask for more.

 
 

Kathleen D. - NY

John was excellent. He explained everything to me and was there for me every time I had a question or just needed some reassurance. He was great!! He explained everything clearly and was there for me every time I called with a question or needed reassurance.

 
 

Thomas S. - NJ

Joe kept us informed, always answered my questions, answered my calls and always gotten back to me even on weekends. Very polite, we enjoyed doing business with Joe, we couldn't have asked for a better person to handle our refinancing, thank you.

 
 

Clinton N. - WY

Karen is AMAZING!!!! She was extremely helpful and accommodating to my schedule, very informative and direct but also very friendly. During our closing we were scheduled in advance for the in home notary who didn't show up. I was able to contact Karen although she was on vacation she called me immediately and was able to provide a status that they were unable to get anyone available for our appointment time. I was not notified of this from my processer. Karen absolutely demonstrated that she is a key contributor to the success and partnerships of your business.

 
 

Rosemary K. - TN

Lisa was very professional, on top of her game. She stayed with me every step of the way answered all of my questions. Yes, Lisa is an exceptional person. Thank You Lisa for taking good care of us.

 
 

Carol G. - VA

Lisa Warner was outstanding in every way. She kept in touch and was helpful and friendly. First class!

 
 

John C. - NC

Matthew was professional and informative. He made it a very painless process for us from beginning to end. Every question we had he provided a clear answer. Very impressed!

 
 

JC W. - Sc

Mike made things happen that others couldn't. At first I was very hesitant because I have been turned down several times before. But I followed his instructions, and here I am.

 
 

Richard G. - PA

Michelle Williams was very courteous and professional. She was trustworthy and a delight to work with. Thank you Michelle!

 
 

Joseph R. - NY

This was by far the best experience I have had with any financial company in my entire life. The Reliance First Capital team is very professional and they do not make false promises or mislead you in any way. I had the pleasure of working with Michelle L. Williams (Senior Mortgage Analyst) who was there for me every step of the process, and took time to answer any questions I had. If you are looking for a confident, loyal and honest mortgage broker Then Michelle L. Williams is the way to go @ Reliance First Capital(as posted on LendingTree.com)

 
 

Ronald N. - MD

Reliance First Capital and Michelle Williams are A++.

 
 

Pearl T. - PA

Mom and Shannon were very good. I was very happy with Reliance First Capital

 
 

Marilyn K. - FL

Randy was a pleasure to work with, our case was very challenging but he remained confident that he would get us a commitment. He was also very knowledgeable and professional. His experience was a key factor in our success, we would not hesitate to recommend this company.

 
 

Gary M. - x

Randy was very patient and kept the process moving.

 
 

Akua A. - NY

I just wanted to say thank you for all your help and advice. I have spoken with numerous individuals in your field for the past 12 months and I am glad I settled on you and your company. I’ve learned valuable lessons along the way and I thank you again for your time, patience and sound advice. I will refer my family and friends. Please drop some business cards in the mail so I can distribute; we’re old-school, so emails won’t do. HAVE A HAPPY, SAFE, AND JOYUS HOLIDAY SEASONS!!!!!!!! AFTER DEALING WITH ME, YOU DESERVE A RAISE, OKAY, MAYBE A BONUS……

 
 

David S. - PA

I mostly dealt with Robert and He was the most informed person I dealt with honest and forthcoming with any issue I had. Robert is a credit to your company and if I ever need financing for anything in the future I will call him. I was very skeptical when I started this and he convinced me to look into it and it worked out. My wife and I are very happy

 
 

Debra S. - FL

It was perfect!! Ruth is amazing! Knowledgeable and truly cares! She is a breath of fresh air in a world that doesn't seem to care anymore. You are fortunate to have such a person on your team. I hope you recognize her for her compassion. If I lived closer I would try to recruit her into my business! With people like her no business would ever struggle. I have recently gone through a divorce, Ruth made this part easy! Refinancing is difficult. Thank you so very much for allowing me to keep the home I love.

 
 

Maximilian H. - MI

The process was efficient and effective. Ryan was always informative, courteous and kind. He was wonderful.

 
 

Brian A. - OH

I was first introduced to Reliance First Capital and Amy Clark over a year ago, since then I have talked to several financial and mortgage companies about refinancing. I keep the notes Amy and I created to have a reference, after reviewing my experience with others I came back to Reliance First Capital and Amy. (as posted on LendingTree.com)

 
 

Heath F. - TN

In today's world it is easy to feel like just another number when doing business with companies today. I think that is what stood out the most about my experience with Amy in my recent home refinance. From our first conversation, Amy made me feel like their most important customer and that my business really mattered. Super fast responses, assistance that went way beyond my expectations, a simply outstanding rate and a process that was easy to follow, were just a few of the amazing experiences I encountered. If I were you, I would stop reading this review, and call Amy now!!! (as posted on LendingTree.com)

 
 

Brenda M. - MS

Had a great experience with Reliance First Capital, LLC. They were very professional and helped me get my refinancing needs addressed. Ashley Fisher was the associate assisting me with everything for my refinancing. She did a great job in helping me get everything I needed. Very happy with the level of service. (as posted on LendingTree.com)

 
 

Robert P. - MS

Ashley Fisher with Reliance First Capital, LLC worked very professionally from start to close, assuring that the process went as smoothly as possible and that we received the lowest possible interest rate that the market had to offer, saving us thousands of dollars off our existing mortgage. I would recommend her to anyone wanting to purchase a new home or refinance their existing mortgage. (as posted on LendingTree.com)

 
 

Michaels G. - NC

Brian Bushi was great at handling our case. He was there to help us out when we called him. (as posted on LendingTree.com)

 
 

Rinette O. - FL

Chad at Reliance First Capital provided an excellent service. He was there with us every step of the way. Always return our calls and always help to alleviate our concern. He went above and beyond to get us qualify for the loan. I would recommend Reliance First Capital and Chad to anyone. (as posted on LendingTree.com)

 
 

William H. - IN

Good experience . Good customer service.

 
 

Henry D. - ME

RFC did an excellent job in helping us achieve ALL of our goals! Daniel Montgomery provided outstanding professional service throughout the entire process. This is the 2nd time we have refinanced using RFC, and would highly recommend them. (as posted on LendingTree.com)

 
 

Raymond R. - CT

The customer service was excellent Dave Scott was experienced and kept in contact the way thru. (as posted on LendingTree.com)

 
 

Thomas J. - MD

Me and my wife were nervous and anxious about refinancing our townhouse. We had received multiple offers from many companies, but lacked the financial knowledge to make a sound decision. David at Reliance First Capital patiently answered all of our questions and went through each part of our new mortgage step by step. From the moment we started dealing with Reliance First Capital and David, we felt at ease and the process went smoothly as promised. We would highly recommended Reliance First Capital to all of our friends who are looking to refinance. (as posted on LendingTree.com)

 
 

Brian R. - NY

From day one Donna was very professional, courteous and helpful. Every step along the process she was readily available for any questions and help I may have needed. Would highly recommend Donna and her company to anybody. (as posted on LendingTree.com)

 
 

Ralph B. - MD

Ed DeBerry was great to work with. I am not easily available, but we accomplished everything through email. (as posted on LendingTree.com)

 
 

David B. - SC

Oula "Suzanne" Horne (the BEST EVER!!) Truly a pleasure working with Suzanne! She was WONDERFUL!

 
 

Stephen G. - TN

Raemi was so helpful. She kept us informed and up to date through the whole process. Best experience ever as far as real estate transactions goes.

 
 

Jack C. - TN

Ray stands out as providing exceptional service. Ray talked me through every step precisely and was always available for questions. Reliance First Capital has my business because of Ray.

 
 

Ricardo S. - NY

Roman did a excellent Job it was a great pleasure working with he is very professional and courteous. Roman should be promoted, because of him you will always have a life time client.

 
 

Robert B. - AL

This first mortgage was handled by the best, most friendly professional individuals I have ever seen. I felt like I had known them for years and they had by interest at heart. Rick is an exceptional individual and one of the best salesman I have ever met. As a loan officer he would call if I had I had any question whatsoever. I considered him a personal friend and had only had talked to him over the phone! 100% satisfied!!

 
 

Madeleine B. - LA

Richard DeBerry. My application had been declined in a previous attempt to get a mortgage with Reliance First Capital. Mr. DeBerry called me and said he had pulled the app from a "dead file" folder and wanted to see if I was interested to reactivate it. I was very discouraged, and very angry, because there should not have been a problem. I have been a homeowner for over 45 years. Mr. DeBerry discussed my financial picture and said he was confident he could get it done. He helped me dig into some of the factors that were causing questions, and he documented these issues. It took a little time, but the re-fi went through and I am at a much lower rate and very delighted that I can now afford to enjoy my home again. I had several other agents at other agencies decline my app, because it looked a little impossible. Rick just plowed right through those issues and I am indebted to him for it. He listened to me and believed I was being sincere with him and he got the job done. I would not be surprised to learn he is one of your top agents.

 
 

Denis C. - VA

Robert and Carl were the people who worked with me through this process. They kept me very much informed about everything that was happening, They made this process easy for me.

 
 

Michael B. - NC

Roman is a great guy and was so helpful and made things easy for me. Would recommend him to anyone.

 
 

Penny J. - ME

Started this loan process back in 2014, but couldn't complete it back at that time do to my financial needs and type of loan. When ready to restart VA loan process again - I reached out to Ryan because he was pleasant and easy to work with the first time. I was glad to see he was still there and was still providing excellent service.

 
 

Carol G. - PA

Can't say enough about how well Ryan did in explaining and managing the loan process. I actually stopped the process with [another lender] because I like him so much better and I got a better deal with Reliance First Capital First Capital than what [another lender] was giving me. I was not impressed with [the other lender] at all. If I ever need any advice on loans or have financial questions, I will now go to Ryan first recommend him to anyone I come across who may require his services. I don't know of anyone at the moment, but will not hesitate to refer Ryan and Reliance First Capital to everyone.

 
 

Thomasin D. - NY

Sabra went out of her way to explain my ReFi options. She was always available to answer my questions. Sabra made me very happy that I chose Reliance First Capital to service my home refinance.

 
 

Marilyn P. - TN

Sharon was very professional and enjoyable to work with. She provided options we had not thought about and answered our questions clearly. She explained the process so that there were no surprises. She stayed in touch, making the process very smooth and stress free. I would highly recommend others to work with Sharon on their financing needs.

 
 

Daniel E. - WA

Shaun hung in there for a very long process and the loan wasn't even that large.

 
 

Barbara W. - OR

Shaun was very patient, courteous and reassuring when the loan process went longer than anticipated. I would recommend him for anyone looking for loans or refinancing.

 
 

Debra S. - NC

Steven was great to work with. After only a few conversations, I quickly felt like I was talking to an old friend from New York.

 
 

Darrel B. - TN

Steve Shatz did an exceptional job.

 
 

James T. - TN

I was very comfortable with the professionalism and work ethic Steven and Frank demonstrated to me."WELL DONE" The gentlemen who help me with my refinance, are a credit to this company. Will gladly recommend this company to others.

 
 

Jerry G. - WY

Talon was very informative and went out of her way to accommodate me and get things done with great passion along with the highest level of due diligence. Talon took out a lot of time to inform me and help to get reporting agencies to clear up fraud report on my account.

 
 

Tisha B. - OH

Tom is awesome, follow up and constant emails and phone calls with day to day expectations. Really great group of professionals to work with. Thank you.

 
 

Frank G. - SC

Toi was the Mortgage Analyst who not only suggested the favorable refinance in the beginning, but was with us every step of the way. She was always courteous and positive in her dealings with us. She's a peach and gets a gold star!!

 
 

Frank G. - SC

Toi Meade --- SUPER SUPER HELPER and CONTACT.

 
 

Robert P. - TN

Keep up the good work for those who need financial structuring beyond the parameters of the box.

 
 

Kenneth L. - TX

William was AMAZING!!!! He went above and beyond to make me feel cared for and well take care of I would recommend him to anyone and everyone!

 
 

Carolyn G. - AR

York is an excellent person to work with if you're trying to buy a new home or refinancing. He helped me greatly in both areas. He was very detailed and walked me through the processes, step by step. He kept his word. He has shown great respect and integrity. He is a great asset to your company. I would refer him 365/366 days of the year!!

 
 

Melissa R. - NC

Jamie was amazing in facilitating our loan process, thank you!

 
 

Chad N. - ME

Jeffrey Cacace was faced with what I believed to be an impossible task but he was convinced that he would close the loan. Many times along the way I was ready to throw in the towel but he continued to assure me there was a light at the end of the tunnel. In addition I know I put additional tasks on his table because I would refuse to speak to other people in the office. I firmly believe that a personal relationship must be created between customer and client otherwise it makes truly good customer service impossible. Jeffrey persevered and closed the loan - fantastic job! Thank you. There is no one that I am aware of that is looking to refinance right now but I will be sure to pass along the word.

 
 

Paul O. - OH

Kimberly was very courteous and full of information.

 
 

Wesley M. - NY

Lisa was professional from beginning to end and clearly explained every step of the process. Also, the closing attorney was great in quickly and thoroughly explaining all the documents I needed to sign at the closing. I don't know anyone seeking financing at this time but I promise I will tell anyone who I come into contact with about Reliance First Capital.

 
 

Jane J. - CT

Desiree was great.

 
 

Lisa S. - TX

Wade was great to work with.

 
 

Randall W. - IN

My experience was exceptional, very helpful, and patient. Jared and Lynda both provided exceptional help and information with patience. Fantastic examples of customer service. Thank you so much for your help and kindness. I will be sending everyone your way.

 
 

Clinton D. - NC

Ray was very professional, and responsible in the process of closing our loan. He did exceptional in answering our questions and making himself accessible. We attribute our experience as being top rate all due to the customer service received from Ray Singleton, Jr. THANKS!

 
 

Mary H. - TN

This past February my husband and I decided to check into refinancing and talked to [another lender]. These folks ARE NOT what they pretend to be!! We had such a bad experience with them after May we dropped them. At the time, we went to our current mortgage and they tried to pawn us back to Quicken. Then along comes Daniel. (He is such a God send!) I told him of our experiences and was skeptical. I told him that he is welcome to give it a try and would probably have to perform a miracle. WOW!!!! He is AWESOME!!!! God bless him and Reliance First Capital!!!

 
 

Darla W. - TX

Walyn was absolutely wonderful throughout the entire process, and I had a very positive experience with Reliance First Capital.

 
 

James C. - NC

Just closed my jumbo mortgage with Steve and Reliance First Capital....Steve did a great job managing the process internally as jumbos are not easy and can be tough at times.....Communication and follow up were great! I picked Reliance First Capital and Steve based on his approach in contacting me compared to other Lenders....glad I did!! Thanks Steve for a job well done - would highly recommend Steve and Reliance First Capital to anyone looking for a mortgage!! (as posted on LendingTree.com)

 
 

Tonya H. - OH

Yana was patient, new her business, understanding.

 
 

Bridgett A. - NC

Travis and Tracie were very courteous and professional. Also, there was another lady that worked on my closing, whose name I cannot recall, who was very nice. Thanks to all of them!

 
 

Terrilee E. - FL

Trevor Willis was very professional and stuck to it until the loan went through. I had some financial setbacks in the past few years, and he found a way to make my loan happen, when other lenders just didn't want to bother. Binh had to deal with [another lender], on numerous occasions. I'm sure that the other lenders would not have done what she did to help me.

 
 

Bennie R. - SC

Just got the voicemail. After our phone call the closing was able to be completed without any further complications. Both the attorney and my realtor commented how professional it was of your organization to credit me for what was an honest mistake and they also said that they were both impressed on how well you and your team stayed on top of the process to be able to get it completed on time. I will definitely fill out the online feedback questionnaire as soon as I can and it was a pleasure working with you on both properties and I will recommend your organization to everyone I can. Thanks again and have a great day.

 
 

Jared G. - PA

Jacqueline was always very prompt in responding to emails/calls and always gave the impression that questions were welcome and she was willing to help or find the answer.

 
 

David S. - NC

Gavin and Yara both worked hard to get me the loan I needed. Both of them are assets to Reliance First Capital. Communications was sometimes an issue but overall the service was excellent. Gavin was able to tailor a loan to my specific needs and was always professional and courteous. I would recommend Reliance without hesitation. At this time I have no referrals but if I ever do I will have them call.

 
 

James H. - AL

Jackie and Michael along with their Supervisor Frank (who stepped up while Jackie got married) were an exceptional team to work with. I am VERY pleased in their professional process and personalities. Great team that my husband and I got to work with!! I had some misinformation in the beginning, but overall we stuck through everything and were pleased at the outcome and assistance we were given by Jackie, Michael, and Frank!!

 
 

Robert T. - PA

Jessica went above and beyond to make me feel comfortable during the process.

 
 

Johann P. - NJ

Everything was totally professional and exceeded our expectations.

 
 

Darrell J. - KY

After several failed attempts to refinance thru different lenders called and talked to Leslie from the beginning thru the end it was nice to relate to only one person the loan process was simple and painless a big thanks to Leslie.

 
 

Donald R. - IN

Keishia was very helpful and worked very hard to get the cash I needed fast, she wasn't pushy and she had the patience to explain the details in a way I could understand and answered all my questions. Thanks.

 
 

Barbara G. - NC

Regan was the best person I have ever dealt with concerning a refinance or loan of any kind. It was a pleasure working with him. I will recommend him to my friends in the future. 'FIRST CLASS'

 
 

Terry R. - NC

We felt like Regan was really trying to help us. It made us feel comfortable about this loan process.

 
 

Barry H. - IN

Refinancing can be very stressful and intimidating, but Richard was very thorough and made the process easy for us. He walked us thru the process and kept us informed every step of the way. He really treated us like a friend. We are very happy with the loan process and would recommend anyone to contact Rick at Reliance First Capital for excellent customer service.

 
 

Carl S. - NC

Roman was the consummate professional. In every aspect of the process Roman exhibited a genuine and sincere concern for helping my wife and I secure the best possible refinance for us. We can't praise Roman enough for his diligence during the process and his continued follow up after the loan has funded. Kudos, Reliance you have a stellar employee in Roman Osipov! I think perhaps the best compliment we could shower on Roman is we consider him a friend now. Our feeling is the best compliment Reliance could shower on Roman would be to put him in a supervisory position to share his professionalism, his work ethic, and his genuine concern for putting his clients into the best possible deal for their financial situation. Roman is a tremendous asset to Reliance First Capital. I am currently discussing our experience with Roman and Reliance to our friends and family. I will be getting a list together for Roman in the coming weeks.

 
 

Timothy B. - FL

Steve provided exceptional, professional help all through the process. I might have not bothered to go through the somewhat over regulated and redundant hassle of all the papers involved to do this! I was also contacted early on in the process by Sara who also very likeable explaining Steve was my main point of contact but I could contact her also if unable to get Steve right away. This was a nice touch.

 
 

Bryon R. - IN

We always have had exceptional service from Steve and Reliance First Capital! Thank you all so very much!!

 
 

Paul O. - AR

Toi was outstanding to work with! I will refer to friends and family for sure! The entire process with her was an excellent experience and she helped us every step of the way! At this time I do not know of anyone looking for a loan, but I will deftly refer people in the future to Toi.

 
 

Lori D. - PA

Jacqueline was amazing. Very knowledgeable. Very courteous. I've given Her name to three of my friends. Truly a dedicated employee. Jacqueline worked with me and for me. She explained everything in depth and all my options. Fantastic agent. I wish more agents were as helpful and dedicated as Jacqueline.

 
 

Thomas B. - NC

Robert's sense of commitment and ownership helped make this a very straightforward effort.

 
 

David K. - NY

Hey Roman. Great to hear from u. Thanks to u I have a brand new, 500 sq ft deck, 3 new beautiful doors, going to VA beach and Jamaica for vacations this year! You're the man. With the rates dropping we should do this again soon lol. I will always refer someone to you. Take care brother. Have a great summer!

 
 

James G. - MD

Ryan had outstanding knowledge of the product, he was very professional.

 
 

Jesus B. - FL

[Travis had an] excellent manner, show concern, very informative and professional.

 
 

Jane F. - LA

Wade has been very nice. If I had a question I could pick up a phone and call him.

 
 

Regina H. - TX

Overall, we were pleased with the process. It did take longer than expected, about 3 months overall. There was a couple of times I did not receive a call or email back in what we thought was a timely manner, but overall Walyn was on top of things and kept us well informed.

 
 

James C. - PA

Chris was completely professional but very personable I was amazes at how good he was at explaining everything through the whole loan process for someone so young. He is a credit to Reliance First Capital and someone who I feel has big things ahead in his future. Chris is exactly the kind of person that consumers want to deal with professional, courteous, diligent in his job and respectful.

 
 

Randall F. - OR

Danny was extremely personable, friendly and supportive. I enjoyed getting to know him.

 
 

Robert V. - PA

Dan was always available and able to assist me each time there was an obstacle to overcome due to my tight schedule. THANK YOU, Dan!

 
 

Brian R. - NC

My overall experience with Reliance First Capital was quite good. I first learned of Reliance through LT, and chose them over other lenders for several reasons including service, rates, and fees. Everything worked very well initially. They asked for documents and I sent them. Then they asked for more documents and I sent them. Then there was something else, and I sent that too. I had requests for new documents from 3 different people at Reliance. Some of the documents requested by one person had already been sent to another, so it was a bit frustrating at times. The final document requirement just days before the close was to verify my rental payments. I am currently renting a home while another is built and Reliance told me they reached out to my property manager to get verification of my rent payments. I'm not sure who they went to because I send my rent payments via direct bank transfer to the home owner. So, I sent them a banking transaction "snapshot" showing rent payments for the last 18 months and they were happy. Also, during the process, we went into a tailspin, so to speak, because of the appraisal. The appraiser went out to the home (a rental property in another state) and left in the middle of the appraisal due to a family emergency. It took the appraisal company 3 weeks to send someone back out...and they took all of 10 min to take a few more photos and complete the appraisal. It makes me wonder why the first appraiser couldn't just finish the job that I paid her to do. This put us an entire month behind on closing. I can't say Reliance was to blame, but it does reflect on them. We then had some interesting moments in the 4-5 days before the close. Reliance didn't tell me that they were going to include all of next year's taxes in the mortgage until late in the process; therefore, the loan and my payment went up. Initially, we included two months to cover the transition period. It wasn't the "include the taxes" issue, but the fact that they waited, and waited and waited to do so. Remember the extra month they had to figure this out? Anyway, I told them I wouldn't finance these and would pay cash at close. That's a joke, because they'll never take cash so I had to get a certified check from the bank. Reliance told me (based on closing documents (CD) sent on the 25th of the month) that it would be a certain amount. So I had my bank send me a check for that amount to pass on to the closing agent. The day before the closing, Reliance freaked out and said I needed to send that check overnight to the closing company so the loan would fund before the end of the month...and they sent me a label. No worries...check is in the mail. At 9 pm the evening before we are supposed to close, I get a call (the first call) from anyone representing the closing company. This again reflects poorly on Reliance because it may not be "their" fault, but this is the closing company they use....so it's now their problem. Anyway, the closing agent (at 9 pm) tells me our appointment is at 9 am. That's not completely unreasonable, but it is not the time I requested through Reliance, but I'm flexible. She then asked if I had seen the CDs and I said that I had. And that's when the next surprise dropped....the CD Reliance sent me (and for which I got a certified check for) was more than $200 less than what the closing agent had. Somewhere between Reliance and the closing company, it was decided that another two months of taxes needed to be added to the mortgage for a "cushion." Of course, it will all work out in the end, but they couldn't nail down the tax issue now for the second time in less than a week. The closing agent showed up a few minutes early the following morning. We signed all the documents, I gave her a personal check (which Reliance said wouldn't work) for the difference between the closing costs, and she went off to overnight everything to the closing company. Makes me wonder why I jumped through hoops to mail off a certified check when I could have just given it to the closing agent. Anyway, all crises were averted, the loan funded, and I'm satisfied. I would not say happy, just satisfied. I am writing this review ending as of the close and prior to anything else occurring. So, I am still waiting for information re the new mortgage. I obviously know what the new payment is, but that's it. I am still waiting on loan account information, payment schedule, etc. I'm sure that Reliance is going to resell the mortgage so it may be a few days or weeks before I hear anything. I just hope it doesn't become a last minute emergency and/or change like the taxes, check and closing costs. In the end, I paid just under $5,000 to refinance my mortgage and lowered my payment about $240 per month so I'll make that up in less than two years. I really don't have a lot to complain about and am satisfied with the outcome. While most of my experience was satisfactory, Reliance does have some management issues to work through. They need to learn to better manage their loan process. I understand everyone's situation is different, but they get paid to do a job...and need to learn how to do it just a little better. (as posted on LendingTree.com)

 
 

Doneva M. - NJ

Desiree Massaro was just perfect, fast and has a very nice and welcoming demeanor on the phone. WILL most definitely recommend Reliance First Capital and Desiree Massaro to all future home buyers and refinancers. (as posted on LendingTree.com)

 
 

Richard S. - ME

Donna worked very hard in getting this done seeing she had to work with Beneficial who are very difficult at best.

 
 

John H. - NY

I wanted to take a moment and Let you know How much I appreciate you working through everything with me --- it meant a lot to be able to work with you and get past the challenges – I know not everyone takes the moment – but you deserve to know that you are a true professional.

 
 

Edward G. - ME

I'm not the "easiest" and most patient person to deal with, and finding anyone who can "stick it out" with me is a challenge for me. Having the good fortune (at least on my part) of having Donna handle this transaction all the way through its success is nothing short of a relief and most satisfying. Donna's apparent experience and professionalism was always present. Her commitment to our mortgage refinancing through the VA was handled with diligence and expertise. Donna kept us informed and up to date every step of the way and way beyond her "normal duty hours". Not being in the same local area and having to deal with both my wife and my erratic business schedules meant Donna had to accommodate us….and she did with above and beyond expectations. The end result was better than we anticipated and we are most grateful for her representing us. If I live long enough to go through another one of these, Donna will be my 1st choice to get it done. She's that good and once again, I admit, I'm not an easy person to please. Donna is 5 stars in my book!

 
 

Jeffrey P. - ME

Donna did her best to keep me informed thru the whole process.

 
 

Patrick B. - NC

Ed was phenomenal throughout the entire process. He was timely and courteous in all interactions and correspondence. Ed made sure we were aware of any potential issues and made us comfortable throughout the entire process. I cannot thank him enough for the great service! I have already referred 2 friends and will continue to do so.

 
 

Michael L. - NC

I am writing on behalf of Steven Anthony Bruefach. We met thru the internet and looking for an opportunity to re-finance our home. It didn't work out--no fault of Steve. It was just the way the system works. But, I must say you have a very professional, hard working employee who is, no doubt, a major asset to your firm. Steve went out of his way to dissect, explain and give us the best options possible if we had been able to use your services. But, it just didn't work---no fault of Steve. But, how could I ever forget his skillful approach to providing quality customer service and someone who could trust him more than most people we deal with on a daily basis. Heck. Give him a BONUS if you will. Heck, give him Memorial Day off. Better still, just tell him I told you to tell him, "You really impressed those folks, Steve, and you did an outstanding job trying to help them." (now give him the bonus).

 
 

John F. - AR

Well, we had a good laugh on this end...and to be sure, it was probably one of the more convoluted scenarios you deal with and we are very appreciative of all your help through the process. This puts us on course to now have better control over our unconventional life maintaining two households and all that goes with it. A significant debt is now paid off and we have freed up a sizeable monthly portion of income to pay the other debt off in a matter of months. Thanks again, both Ed and Tom, you both told me you could help us reach our goals and you both delivered. We are very pleased. Take care.

 
 

Daniel O. - TN

It was great working with Mr. brasher on my refinance of my house. He and the team worked very hard to make my refinance happen I'm very pleased and thank you. (as posted on LendingTree.com)

 
 

Dawn S. - PA

Chris is a very professional, genuinely nice person to work with. You can tell he truly cares about your loan and works relentlessly to get it handled in a timely manner. Any questions we had; he was able to answer; and if he wasn't sure - he went to the right person and found the answer. We were very very pleased and happy with the services Chris provided us during this process.

 
 

John M. - KY

The process went smoothly and was well managed. I have suggested Reliance First Capital to some of my friends as a way to refi or at least find out if they are considering it.

 
 

David O. - TN

Darien got the job done that other places told me they couldn't do.

 
 

Christopher L. - AL

You can't improve that which is perfect, thanks Derrick. I am so glad I answered your call, if I hear of anyone in need of purchasing or refinancing I will give them Derrick's contact information and again Thank You.

 
 

Robert M. - PA

Allen, in my opinion, is a very hard working and professional individual. When I first talked to Allen, he committed, that he would be the last person I would need to talk to get the best deal, he was right! Then there was Lindsay, another fine smooth experience! Very helpful and caring ! You have a great team! As my credit score has much to be desired, the hard work provided us with a rate in the 3 % area, this blew me away, I was very happy with the outcome! Thank you and I will definitely recommend your services to my friends and family.

 
 

Michael B. - TN

We were extremely pleased.

 
 

Helen T. - VA

Amy was very professional, yet I found her to be very caring.

 
 

John K. - NJ

Brendhan was the Mortgage Analyst who handled every bit of the loan application and what was needed. Very reliable.

 
 

Michael F. - NY

Carla made the process of buying a home very smooth for us. During a very stressful time I always had Carla for any questions or concerns I had! She was amazing and made our experience of buying our first home very memorable! We are forever grateful for her.

 
 

Elaine F. - CT

Donna was marvelous to work with! She definitely went the extra mile to secure the myriad information needed to close the deal for us. I would work with Donna and the Reliance First Capital team again in a heartbeat and will refer anyone I know seeking financing to them. (as posted on LendingTree.com)

 
 

Janet S. - CT

As I started this process I was very cautious. Lenders were calling left and right. Donna engaged but wasn't overly aggressive. She caught my attention. I quickly realized that to Donna I was a person who had a goal to accomplish vs. a number in a queue trying to meet goals. Donna was right there and quickly available with any answers. Her time and dedication to listen and guide me thru the process was extremely valuable. There wasn't any time that I thought something wasn't being done or taking too long. If there were any issues then she quickly addressed them. Thank you Donna for a very easy refinancing process. Five stars! (as posted on LendingTree.com)

 
 

Frankie D. - TX

The loan officer I worked with is named Shaun Brown and from the very beginning of the process, he treated me with nothing but respect. He was very curious and patient, He help me find a solution to my problem and helped me every step of the way. He returned my phone calls without delay and researched every solution to find the right one for me. What he did for me was huge and I will be forever grateful. (as posted on LendingTree.com)

 
 

Morris H. - VA

Binh snd Jacqueline were both very professional in explaining the contract.

 
 

Ah Ling N. - NY

Michelle Williams has my highest recommendation if you're looking to refinance! When other brokers gave upon me because of my complicated employment situation, Michelle stuck by me through months of this arduous process, always positive, attentive and totally competent. I have rarely worked with anyone who was so generous with her time and managed always to put me at ease at all stages of what could be a totally frustrating ordeal. I am so thankful that I found her. (as posted on LendingTree.com)

 
 

Meritta V. - LA

Henry was exceptionally knowledgeable and very helpful in providing the best option that would fulfill my needs. He made himself available at all times as we went through this process together. Henry's knowledge and heartfelt concern lifted my spirits when I thought that things were going bad. The attention to details at first made me think that this was an overkill but with Henry's guidance and thought provoking conversations I came to realize that the entire process was being done for my benefit. The overall experience made me realize that the care and concern from the entire staff gave me assurances that this was absolutely the best thing I could have done and for that I will be eternally grateful. Thanks for providing me with the means to correct my financial situation.

 
 

Diane and John G. - PA

Thanks sooooo much Jacqueline for your help in our refinance. The front porch is almost completed and it is truly a remarkable home improvement. We can't thank you enough for your assistance is making our house more of a home......You were great to work with. We will gladly recommend you and your firm to our friends who need assistance in refinancing.

 
 

Linda Bayless - VA

Jacqueline was absolutely wonderful to work with. She was very informative and answered any questions I had in a very clear and concise manner. She made the entire refinance process very "painless". I could not have asked for anyone better! Please ensure that Jacqueline is recognized for her exceptional service and genuine desire to help her customers!

 
 

Linda B. - VA

Jacqueline Massacci was an exceptional loan specialist to work with on the refinance of my home. I had put off refinancing for so long since I didn't want to deal with the 'headache' of refinancing. Jacqueline was able to make the entire process from start to finish as painless as can be. I never felt pressured by her to do anything that I was not comfortable with. She explained everything to me in perfect detail. Her knowledge with the refinance process provided me a great sense of security. I had received a quote from another company before I reached out to Jacqueline at Reliance First Capital, but the genuineness that I sensed from Jacqueline made my decision clear on who I would choose to do business with. I could not have asked for a better experience. (as posted on LendingTree.com)

 
 

Mark S. - TN

I have recommended Jared to my friends.

 
 

Anil C. - PA

Jessica was very friendly, professional and helpful at all times.

 
 

Eugene P. - NJ

Jessica was very professional.

 
 

Michael F. - PA

From start to finish this was the easiest refinance I have ever done. Joe Mincey answered all our questions, provided additional information and guidance and walked us through every step to have this run smoothly. We felt very comfortable and would highly recommend Reliance First Capital and Joe Mincey to everyone. (as posted on LendingTree.com)

 
 

Kenneth B. - NM

Leslie was awesome to work with.

 
 

Melita D. - KY

Leslie and Michael provided exceptional service in every aspect and process of our loan.

 
 

Joe B. - NC

I just want to thank you for helping me refinance my house. You made the process run smoothly and always had a handle on what was needed when.

 
 

Jamie W. - PA

Gardner was outstanding during the entire process.

 
 

Philip F. - ME

Jackie did an outstanding job and kept us informed the whole way. Very timely definitely would use again!!!

 
 

Stephen G. - PA

Jacqueline Massacci is a real pro. Very pleasant, quick responses, and creative in the way she was able to put everything together and make it work for me. Our back and forth banter was actually a lot of fun. I would highly recommend her to anyone looking for mortgage services. Jacqueline is the best...give her a raise! (as posted on LendingTree.com)

 
 

Betty F. - ME

Jody "Joe" Mincey is straight forward and very professional loan officer. I would not hesitate to recommend him to anyone looking for an articulate, informative and adept individual to do business with at Reliance First Capital. He was readily accessible and thorough with all explanations. No questions were too minor and he kept a sense of humor throughout the process. I appreciate and feel lucky to have had Joe on my "team" !! Thank you again Reliance First Capital for your considerate staff. Joe was straight forward and direct at all times. He made himself readily available and was helpful during the entire process. I would not hesitate to refer him to other lenders. His expertise and experience paid off for me and I was pleased to have him as my loan officer. Thank you for having such great individuals on your team. (as posted on LendingTree.com)

 
 

Juanita and Michael G. - CA

I would like to give Michael the absolute highest praise for his professionalism and patient customer service. Michael guided my wife and I thru every step of our loan process and was there whenever we needed him. Michael would often check in with updates and ask if we had any concerns about our loan process. He is very knowledgeable and helped us work out all potential delays or problems when they appeared. We could always count on him to be thorough and accurate in the steps we needed to take to reach our funding date. With Michael handling our loan application, my wife and I never felt like we were "just another faceless loan applicant" . He is very personable , friendly warm and caring-- in fact at times it felt as though Michael was a part of our family stopping by to lend us his expert advice . I feel quite fortunate to have Michael Cannon handling my loan and must commend Reliance First Capital for having such a great asset on their team. Excellent job Mike!

 
 

Patricia M. - PA

Mom Alford was the only one we dealt with and she exceeded our expectations in every way!

 
 

Iraida B. - NC

Roman was our Mortgage Analyst and he was outstanding. Truly recommend him because he is very professional and easy to work with.

 
 

Randall B. - PA

Timothy provided exceptional service. He was very knowledgeable and was able to answer all of my questions and worked well with me even when my questions did not make sense. He still was able to ask all the right questions to better understand what I was truly asking. His communication was fantastic. If it was not for Timothy, I would have probably went with another company that wanted to work with me. Timothy helped me in the beginning and when the other company made me an offer that seemed really good and Mr. Nevel was able to break it down and explain what the other company was doing differently and how it was not as good as they were trying to make it appear. I will do business with again with Timothy in the future.

 
 

Della B. - NC

William and Michael were both awesome!

 
 

Allyn C. - NC

Don't change a thing. Everything was perfect. I enjoyed working with Regan at Reliance First Capital and highly recommend their service.

 
 

Shonda and Ronnie M. - VA

Robert did an excellent job on every aspect of our loan and has truly helped our financial situation! Great customer service and well informed.

 
 

Michele M. - CT

Robert's communication and customer service are second to none. Throughout the entire process Robert always put forth the extra effort to make the next step go as smoothly as possible. Robert always stayed in constant communication and I never once questioned his drive and determination to get our loan approved. Robert makes you feel like you are the only customer he is working with and never made to feel like you are just a number or just another loan. It's that personal touch that makes him so successful. I will and have already given Robert's name to anyone I know looking for mortgage and refinance assistance.

 
 

Paul B. - AR

Roman and Yara both did an exceptional job.

 
 

Laura H. - NC

Roman was amazing to work with. He was always courteous and explained everything each step of the process. He offered many options and made what could have been a cumbersome process, very smooth. When we are ready to make our next move, he will be the 1st one I call.

 
 

Terry V. - TN

Sean is who we dealt with mostly, he was a great help.

 
 

Jason V. - NC

Sydney and Tracy were professional and easy to work with.

 
 

Lois M. - SC

Tracy was very professional and courteous and friendly during the whole process. I couldn't have had anyone more capable all the way. I want to thank her for saving me money. I will tell everybody about her.

 
 

Mary K. - AL

There will never be the right words to describe such a dynamic professional as York. He is the best in the business!

 
 

Steven R. - AL

York was so wonderful through the whole process. We really felt we had a true friend on our side. Thanks York!!!

 
 

Vernon H. - NC

York returned calls and keep me thoroughly informed throughout the process.

 
 

Howard A. - NC

They are really hands on with you getting the best rates to fit your situations I really enjoy the attention that was giving to us I would recommend them to anyone who is looking to refinance or ever you need to help your situations. (as posted on LendingTree.com)

 
 

Janis F. - VA

Robert was great to work with. He is very personable and hard-working. Carl was also very responsive. They both kept us up-to-date on where we were in the process and were patient explaining everything. I don't know anyone at this time but definitely will send people your way if I hear of anyone.

 
 

Thomas D. - MD

Toi Meade, and Tracey who filled in for Toi when a family issue came up, provided EXCELLENT help and support as well as explained everything clearly.

 
 

Stanley S. - AL

Travis and Yana represent the company very well!

 
 

Cheryl and John P. - FL

Raemi provided excellent service throughout the whole process, best service we ever had.

 
 

Charlene M. - OH

Randy and Matt was wonderful.

 
 

Gabrielle R. - ME

Ryan provided top notch customer service. Highly recommend him for future loans.

 
 

Daniel J. - VA

The loan officer I worked with was fantastic. On a scale from 1 to 5, I'd give him a 10+. Several years ago I was laid off, and as a result had several credit card accounts that were in collections. He worked with me to get settlement offers form all of the creditors so I was able to settle the collection accounts and clear up my credit report. I even received enough money at closing to pay off some additional credit card debt. The loan he got me reduced my current monthly mortgage by $100 and even shortened the term of the loan by 5 years. (as posted on LendingTree.com)

 
 

John M. - TN

Raemi is great to work with, friendly, professional, and extremely knowledgeable.

 
 

Samantha L. - TN

Ruth and Tracy both answered my questions and were prompt and courteous through the loan process.

 
 

Carlon and Carolyn C. - NC

Keep up the good work.

 
 

Rudolph M. - NC

Stephen was very efficient and timely in all aspects of the loan process. A pleasure to work with.

 
 

Dorothy W. - OH

Steven was the best in always answers questions and concerns that I may had.

 
 

Ronald G. - VA

Trevor Willis provided exceptional advice and knowledge of advantageous opportunities for financial improvement. At first I was apprehensive about applying for a mortgage online. After some deliberation, we decided to give Reliance First Capital a look. The whole process was smooth and painless. Trevor put us at ease. He is the epitome of an exceptionally knowledgeable, customer oriented mortgage analyst. I always enjoyed conversing with him and feel as if he has become a member of my family.

 
 

Belinda K. - DE

Jourdan proved refinancing was possible when I felt it was not. She continued to stay in contact with me and encourage me along the way. I wouldn't have applied for refi without Jourdan's support. Tiffanie was helpful and supportive when I worked with her towards the last few days as the loan was being approved.

 
 

Cynthia and Terry S. - NC

Leslie is the best!!

 
 

Frank P. - WA

Michael was awesome in every aspect.

 
 

Kent B. - MI

Your services is outstanding and highly referable to all the people I meet.

 
 

Ralph W. - MD

Thank you for all your help and tenacity to help me with refinancing our place at Brent Road in Arnold, Maryland. You were just a wonder person to work with and you kept mw on track to get the refinancing completed even with the challenges I had in getting the information required to make it happen. You helped make Deborah’s and my lives better to have some money to fix the things around the house we have been putting off. I miss hearing your bubbly voice and “hearing” your smile on the phone as we talked. Thanks again for everything and being one of my shining persons as I travel through life.

 
 

Paul M. - NC

They recommended a better loan solution than what I had originally planned. (as posted on LendingTree.com)

 
 

Toney M. - SC

My husband decided to give our refinance goal another try after we had been severely under water two years ago. I was extremely skeptical and not convinced, at all, that this was a good idea. I felt that we would lose appraisal fee money and still not have a new loan. Enter Oula Suzanne Horne, of Reliance First Capital. Suzanne spoke to me with such confidence that she could help us, till I was convinced to give it a go. Boy, am I glad I did. We were able to refinance our mortgage, saving over $160 per month on our payment. But, the most wonderful, life-saving, breath releasing part was that our credit card debt is GONE! Over $600 bucks a month has been eliminated!!! I'm actually doing the happy dance!! Suffice it to say, if you need someone who's as plugged in as you are about helping you refinance and get out from under crazy debt, then Suzanne Horne is your girl! We can't thank her and the team at Reliance First Capital enough. (as posted on LendingTree.com)

 
 

Robert B. - IN

Philip Moore was the consummate professional in the service of our loan processing needs. My wife and I recently purchased a home utilizing VA financing and Philip was the loan servicing professional. He was almost always, either immediately available or after a maximum of a 5 minute delay. He communicated with me via telephone conversations or email communications. His responsiveness was impressive and immediate. His knowledge was very impressive of the VA financing process and the forms that were required. He was extremely helpful, courteous and his demeanor reflected a genuine concern for our welfare during the loan process. So many within the personal service industries want to "check the box and move forward"; Philip always had his eye on the final result but was very supportive and guiding during the various stages of the process. His communication style was very professional and brought a level of calm to a normally stressful situation. I would highly recommend that anyone utilize his company and this particularly this individual for their loan servicing requirements. (as posted on Zillow.com)

 
 

Maria W. - MD

Regan was polite, engaging, prompt with his responses and kept us updated throughout the entire process. Customer service was topnotch!

 
 

Roberta W. - TN

Reid was a godsend to me when my voice was inaudible on the phone. He encouraged me when I was ready to give up on the process.

 
 

Patricia M. - PA

Robert took his time to come to our home for us to sign our initial application forms. He was there to answer any of our questions. He made the process very painless.

 
 

Eunice I. - NJ

This company is great. I will recommend it to my siblings and co workers. Please continue to be honest and trustworthy as I just experienced.

 
 

Charles B. - NC

Roman provided me with all the information that I need to know.

 
 

Charles T. - IN

Steve was just great, I am old school, there were times that I needed help with the computer, and he help me get it done. there were days that I would call him 3 times with questions always explained things so I knew where we were going. Keep this man on your payroll, he is a real asset to your company.

 
 

Melinda B. - ME

I will Recommend Reliance First Capital to anyone who is purchasing or refinancing!

 
 

Carol C. - AL

Joseph was a pleasure to work with. He made the process very seamless keeping me informed even on his personal time.

 
 

Timothy M. - KY

Leslie Nichols was the person that helped me she was awesome from beginning to the end she provided me with a breakdown of what I wanted to do. Even though my appraisal was a lot lower than we expected she was able to get me refinanced which made some personal issues resolved and that was the main reason that I was refinancing. Leslie kept me updated from day 1 never had to call to see where we was at she was just awesome.

 
 

Jeffrey G. - NC

My refi was just completed and the entire process, was guided by Dan Holmes at Reliance First Capital. From start to finish he was in constant contact, with the #s, process, follow up, explanations, answers to my questions, from the beginning he mapped it out, guided me along this journey, and everything occurred exactly as scheduled. My wife and I are very happy and recommend to our friends Dan Holmes at Reliance First Capital for you refi needs. (as posted on LendingTree.com)

 
 

Ernestine P. - TN

Kevin and Tracie helped us through the entire process. Great job.

 
 

Eric M. - SC

Hey Mike my wife and I really appreciate the way you handled our loan. You showed diligence and true professionalism. And I will always be looking for new clients to send your way, and again thank you sir.

 
 

Eric M. - SC

Michael is very honest and what I consider a true professional.

 
 

Richard S. - NH

We had an issue just before we were to finalize our refinance in Feb 2015. Our agent Michelle Williams stuck with us till my wife was able to find a new job. She was with us every step of the way. (as posted on LendingTree.com)

 
 

Tiffany G. - TN

Suzanne was very attentive, extremely nice and easy to get a hold of.

 
 

William H. - NC

Paula was outstanding in doing her job and selling Reliance First Capital..

 
 

Marsha H. - TX

Everyone was great, especially Reid. He helped with so much when we needed it. We will highly recommend you.

 
 

Richard M. - NC

Robert was fantastic to work with.

 
 

Valarie A. - TX

Rose Nail was exceptional on pursuing me in getting me to refinance my mortgage with Reliance First Capital. And it Worked!! Talon was exceptional in assisting Rose in my closing the loan.

 
 

Patricia M. - CA

Sharon did it all for me, explaining everything. I've never had a smoother refinancing experience.

 
 

Linda K. - TN

Everything went good.

 
 

Robert K. - MD

Vince was great and I have to assume that the staff working with him are great as well even though I had no direct dealings with anyone but Vince. I highly recommend your company.

 
 

Justin R. - NC

Oliver was extremely helpful and knowledgeable. He was very courteous and polite and kept us informed on everything that was going on throughout the process.

 
 

Hector V. - SC

I want to express my sincere appreciation to you for having such a professional as Mrs. Suzanne Horne in your company. She is definitely a superb staff member that has enhanced the image of your company by the way she protracts herself in establishing the” right” relationship with customer's interested in refinancing their home. She has made a world of difference in this tedious process considering the amount of required information and documentation to be completed. Her professionalism, amiable attitude and honesty has truly left a positive impression on our lives. It's very refreshing to know that there are still companies and staff members like Mrs. Suzanne with the right approach in doing business. She definitely demonstrated a high level of integrity and was always willing to answer all questions and assisted in the process of expediting our VA loan. It is individuals such as her that has truly made your company one of the top ten in our nation in your field of expertise....I truly salute you! My wife and I sincerely hope that you will pass on to her our appreciation and admiration for her “personal touch” in this process, she has been God sent!

 
 

Clayton J. - MD

Great job!

 
 

Michael F. - TN

Regan was awesome in every way, he made a loan special for me that no other loan company would do. Loved Regan's personality and helpfulness.

 
 

Jason S. - CT

Mitchel definitely exceeded my expectations and was the first time I have felt completely satisfied with a bank's attention to my loan/mortgage. The level of communication from him was exceptional.

 
 

Herbert C. - TN

Raemi was exceptional. I cannot say enough good things about her. She certainly knows what she is doing and very personable.

 
 

Andrea B. - OH

Robert Metz is great. (Very personable and understanding) (as posted on LendingTree.com)

 
 

Cynthia B. - TX

Keep doing what you are doing, personally best experience ever dealing with a loan of any type. Some of the best customer service ever received... Give Shaun a raise.

 
 

Lorena S. - NC

Tifanie Noga was great and very responsive throughout the process.

 
 

Thomas T. - MD

Ryan Kearney did an exceptional job working through the whole process. Can't thank him enough. (as posted on LendingTree.com)

 
 

Tyrone G. - MD

Steven Diomataris was our loan officer and exceeded our expectations in every respect. We started the loan process somewhat guarded due to a past negative refinance experience. From the outset, Steve provided a comprehensive overview of the various loan programs available. A good listener, Steve helped to keep us on course with our refinance desires to reduce our loan term, consolidate our loan under a single mortgage, and pay-off unsecured debt. Additionally, Steve recognized my veteran status and recommended a suitable VA loan that met my family's needs. As a result, our closing costs were minimized, enabling us to go from loan/refinance initiation to closing in just over a month. Overall, we were thrilled with the quality of service provided throughout the loan process and have no doubt that it was due to Steve's knowledge, motivation, professionalism and commitment to customer service.

 
 

Marc C. - TN

Worked very hard to get the job done. (as posted on LendingTree.com)

 
 

Michael S. - NC

These guys were great, specifically Joseph Donahue who actually called me from his personal cell while he was on vacation to make sure I was up to speed. I've been through the purchase process with two houses and 3 refi's and this was by far the best experience. I just can't say enough good things about them. The absolute best part though was them staying in touch and getting back to me with answers and information. (as posted on LendingTree.com)

 
 

Mary Franklin - WA

I feel very organized now. I appreciate the consulting and financial info. Can't thank you and Reliance First Capital enough. You're great people! I have my ear open for you guys!.

 
 

Abner F. - OH

Michelle Williams. She worked very hard to see this loan thru the end. She was very professional, friendly and knowledgeable.

 
 

Oscar G. - TN

Pamela did an awesome job, very Happy with her.

 
 

Colin G. - TX

Reid was an absolute pleasure to deal with from start to finish. Very professional but personal at the same time.

 
 

William K. - SC

Every person I had contact with during this process was my pleasure to have contact with.

 
 

Marcia A. - IN

Carlton was great!

 
 

Deborah D. - VA

I had a very good experience with Reliance First Capital and my Agent Carlton Burns. Carl led us through the process very efficiently and answered all of our questions thoroughly. I appreciated his input and the package he put together was exactly what I was looking for. (as posted on LendingTree.com)

 
 

Laneschia P. - AL

Tracy went above and beyond to help me through the process and provided exceptional service. I have already recommended Tracy to friends for their mortgage needs.

 
 

Larry V. - NC

David provided exceptional service. The loan processor named also provided excellent service.

 
 

Roger A. - NJ

Thank you, ladies! You two have no idea how you have helped us shed this toxic cloud over our heads! Believe it or not, but the sun seems to be shining down on our little house just a bit brighter. We would love to send you a little something to show our appreciation, if that's allowed, of course. Please let me know if that is okay and where to send it. Keep up the good work ! Oh and I have shared you, so you should be getting several more calls from the Oakhurst area! Thanks again, ladies! Have a wonderful day!

 
 

Dennis J. - IN

Michael was very informative and done everything in his will power to help us. (as posted on LendingTree.com)

 
 

Alfred A. - PA

Keep up the good work, professionalism, attitude, etc. We will be conducting further business with Reliance First Capital within the next few weeks.

 
 

Helen and Reuben B. - TX

Thanks so much! You were true to your word throughout the process. You promised that you would treat us like family; and, you did. You made the difference when we felt hopeless. Your encouragement and your trust and belief in your company were continuously demonstrated. These attributes as well as our trust and belief in you made us continue the process when we just wanted to STOP. You are one of a kind. Thanks. Tell Mark and Larry thanks, as well. It was their final touches that made your work efforts fruitful. It was their determination to see that we did not fail that took us into the end zone. Together, you conquered the beast of this jumbo loan process. We thank you so very much.

 
 

Alicia S. - CT

Dear Amazing Ladies! Thank you SO MUCH for all your hard work to make this closing happen yesterday. I really appreciate all your efforts and taking a lot of the stress off me. Tom and I look forward to a happy life at our new home. You are both wonderful and I enjoyed working with you. Please keep in touch.

 
 

Doreen S. - PA

I checked with my bank first that we have been there for OVER 25 years! They were too high in P/I so we said no. Not sure how we got involved with Reliance First Capital maybe and advertisement but we spoke to Michelle and told her what we wanted. She got back to us and we were again NOT happy over the refinancing BUT she then say, she had another idea that might be good and told us ALL about what would be involved with bundling. Our other bank did not even care to come up with another solution. were Michelle did!! We listen to all she said told her we get back the next day. We decided to go with her idea. We are grateful that she took the time to think of something that would help us out. Thank you Michelle. She walked us and stay with us ALL THE TIME. Michelle is a VERY PLEASANT person to speak with us. I have no one [to refer] BUT will let anyone know how good Reliance First Capital worked with us.

 
 

Lora C. - LA

Edward was very professional and proactive. Which made everything move quicker and smoothly.

 
 

Robert S. - OH

Jessica was very helpful and kept us informed of everything and always returned our phone calls.

 
 

Jason P. - NC

It was a pleasure working with Michael he made it quick and easy to get the refi done and help us get all the numbers we wanted to meet. I highly recommend them. They even found a notary to come to my house at 11 PM so we can keep the closing when I needed it done. (as posted on LendingTree.com)

 
 

William L. - OH

We were very pleased with the service we received from Reliance First Capital(as posted on LendingTree.com)

 
 

Daniel C. - NJ

Garner was great to work with and worked very hard to achieve all my goals from this loan. My debt to income ratio prevented me from doing that. Although 95% of my needs where met.

 
 

Doreen C. - TX

Jaye was a nice, friendly and professional person to deal with. I enjoyed working with him and felt comfortable with the process. Thank you Jaye for all your work and efforts.

 
 

David C. - VA

Our process was simple and we were kept informed the entire time. When specific items out of the norm came up, our lender was experienced enough to handle quickly and keep us on track. I was looking to convert an adjustable to a fixed and the market has declined in our area. Our lender reviewed the options and helped us find something we could work with. (as posted on LendingTree.com)

 
 

Paul P. - LA

Gavin and Sara both were very nice individuals and provide good service, I would have likely just a little more communications, either e-mail or calls.

 
 

Sharon B. - PA

I was leary about going to Lending Tree because I was afraid of what might happen. But I was happy with the results. I spoke to almost all of the people who called me and was most impressed by the offer I got from Reliance First Capital. The person who handled my case was friendly, kept me informed, and reduced my interest rate from 7.9 to 4.25%. That is a better rate than any of the local banks would give me, if they were even willing to talk to me. The fees were reasonable. Yes, I would recommend them to a friend. (as posted on LendingTree.com)

 
 

Sharon B. - PA

Joseph was very friendly, kept me informed about what was going on, reassured me when I was concerned about something, and in the end, he was able to get me a new mortgage and save me close to $400 every month in interest. I am very happy. (as posted on LendingTree.com)

 
 

Melora V. - CA

Kim,Carla, and Tammy were awesome! Thank you.

 
 

Mary C. - NM

Amy was the easiest and best we ever dealt with in the several homes we have purchased in the last 40 years.

 
 

Joel D. - AR

Brendhan was amazing to work with. I immediately felt as though he cared about me, my family, and my loan. He kept me informed during every step of the process without being pushy. Brendhan is a great guy and very knowledgeable and I would recommend him and Reliance First Capital to everyone!

 
 

Bret K. - OH

I was very happy with the outcome of the process and how it was handled really we did not have any problems with Reliance First Capital and would recommend them to our friends.

 
 

Michael G. - AR

Daniel always made us feel important. Any question we asked, he would always find us an answer quickly. Our process has been a long one but Daniel was awesome since day one! Thank you all so much for helping us to make our dreams come true! I can't think of anyone at this moment but we've been trying to spread the good word about Reliance First Capital to anyone who will listen!

 
 

Carol G. - TN

Richard is knowledgeable, courteous and prompt to return calls if not available immediately. He very patiently answered all questions. If we ever had to refinance, we would definitely want to work with Richard again. It was a pleasure working him.

 
 

Ashley H. - TN

This was my first experience with any refinance company; overall I feel the experience went smoothly. There were some additional documents needed in my case due to my specific situation. While that added some stress to the process I can say both Sharon and Tiffanie worked with me to get those gathered quickly. All of my interactions with Reliance First Capital's staff were positive.

 
 

Deborah S. - MD

Vincent helped me through my loan process and I must say that with his guidance he made my entire process not only an easy one, but also pleasurable. If you have other employees like Vincent working for your company then I can't see how your company would not thrive. Thanks to him I had a great experience and would refer others to your company.

 
 

Portia Q. - SC

Michael provided exceptional service. He was knowledgeable, attentive, courteous, professional and honest, and he exemplified these traits throughout the entire process. He is very personable and the warmth that he exudes results in a feeling of partnership between institution and individual. He has a great "bedside manner" and puts a wonderful face on Reliance First Capital.

 
 

Peggy L. - OR

Noelle was always bright and friendly and professional. While I approve of your company and especially Noelle, I do not give out friends names. Now that said if anyone asks me about a good mortgage company service I will be glad to recommend your company and especially Noelle.

 
 

Bryan B. - NC

Tracey clearly went above and beyond. This company exceeded my expectations.

 
 

Sharone J. - PA

Lisa did an exceptionally good job!

 
 

John D. - PA

Dealt with BOA when buying the house and the MLO was located in Virginia, it was a terrible experience. Ryan, I believe, is located in Pittsburgh. I was a little weary of the distance factor again, but throughout the process I didn't feel it was a problem at all. He kind of made it feel like he was right down the street.

 
 

Barbara B. - WA

Maja was extremely prompt, helpful and returned calls, texts, emails immediately every time. She is well versed on her products She was very patient with my not having the correct documents in hand and assisted in retrieving copies, spent time dealing with the V.A. to do so when she could have easily had me be the one on terminal hold with them. Loan closure painless, funding prompt.

 
 

Gisela W. - NC

Michael gave exceptional Service through the whole Process. Always on TOP of everything, always called when told he would call AND LET ME KNOW IN DETAIL HOW THE PROSCESS WORKS.

 
 

Penny F. - KY

I was unsure about the refinance but Reid was very helpful and walked me through the whole process.

 
 

Karen W. - OH

Sean and Tiffany were great.

 
 

Deborah H. - PA

Tom was very professional and a pleasure to work with. I would recommend him to a friend.

 
 

Jeffrey C. - TX

Everyone I dealt with was excellent. Keep up the good work.

 
 

Richard B. - NC

Miles and Michael were friendly and attentive. Miles was thorough in his explanations and execution. All in all it was a positive experience and one I would recommend to anyone interested in obtaining a loan.

 
 

Montena H. - AL

Phil was great to work with and he provided exceptional service. He was very professional and knowledgeable. I have and will recommend Phil to any one that I know that needs help with a loan. Phil made the process a personal journey, I felt as if he actually cared about me and what was best for my family. Phil Moore is a great asset to your company. I will be more than happy to send any referrals to Phil. I look forward to working with him in the future.

 
 

Lisa L. - PA

Rob kept us updated and informed with everything that was happening.

 
 

Kristen K. - CA

Robert was courteous and stayed the course during the time my employer was not so cooperative.

 
 

Melinda A. - TN

Sharon was very patient with my up and down schedule.

 
 

Edwin S. - PA

Steve and Diane were top notch in every aspect.

 
 

Barbara M. - AL

Adam gave great customer service. He is friendly, courteous and truly enjoys helping customers to get the loan they need to meet there needs.

 
 

Carl B. - NC

Now that the holidays have passed and things have settled down around here I wanted to write to say thank you for the level of service you provided to my family through the refinance of my parents’ home. Never having done anything like this before I knew it would be a great undertaking while trying to deal with my folks and navigate the financial services world. From the beginning you were approachable and understanding about my parents situation and did everything you could to help make this as easy a process as possible. At times there were hiccups with trying to find a form here or getting the right documents to you but you were always patient and willing to do whatever it took in order to make sure we were successful in our endeavor. All I can say is THANK YOU! You and the team at Reliance First Capital were customer focused from the beginning and it made all the difference in the world. We wanted to deal with someone locally and I am so glad we came across Reliance First Capital. Please share our gratitude with the rest of the team there. I would definitely recommend you to anyone and also come back to you again should the opportunity for a new home or another refinance comes our way. Thanks again.

 
 

Christina K. - CA

I will most definitely refer Rob Cool and Reliance First Capital to anyone who may need the services. Thank you Rob! Great job!

 
 

Gena R. - LA

Sabra was interactive, action oriented upon our first contact. She provided detailed information in order for us to make a conscious decision of a program that was suitable for our financial needs. JOB WELL DONE BY SABRA LANE!!!!

 
 

Marquis P. - TN

Toi's service was exceptional. This is our second loan and I value her opinion and professional knowledge. I feel she was honest and didn't promise anything that she couldn't deliver. Furthermore, while convalescent due to a traffic accident she continued to diligently work my loan application as if it was a $500K purchase. I could not have asked for better service. I realize that the ultimate compliment that I could be stow upon Toi would be to ensure family and friends utilize her when they make their next purchase and/or re-fi. It is my intent to make sure I get her name out there because her level of effort is definitely worthy of my friends and family business.

 
 

Robin L. - NC

Tracy was fantastic. She exceeded my expectations by addressing potential legal issues prior to the execution of the agreement and loan. She was patient and returned all my calls and emails promptly, often in less than one hour.

 
 

Lillian H. - MN

Keep Yana doing what she is doing. She is very good at her job. Thank you Yana and your helpers. This is the 2nd time I have done business with her. I have not one complaint.

 
 

Donna M. - IN

Yana was very professional, and honest.

 
 

Leigh S. - NC

Raemi was exceptional in every way. She is so knowledgeable, professional and proficient, and I trust her. Raemi came in during her holiday vacation to work on and communicate with me about my loan. She's the best Mortgage Analyst I've ever worked with and there have been several. I had limited interaction with Tracie, but she was also very professional and competent! Everything was better than expected.

 
 

Melissa M. - NC

Regan was extremely courteous and always communicated promptly with us throughout the process. Very professional and personable.

 
 

Debra O. - LA

Hey my friend! 2015 started with a bang, I moved my daughter to Las Colinas to begin Chiropractic studies at Parker university. Truly loved making a smaller payment. I also got a new Ford explorer. My van died so all the extras from the refi helped all these sudden needs. God is my help and He used you. Praying for successful increase for you and your family and thank you for thinking of me. Oh I told my friends and told them not to look to any other person if considering refinancing. God Bless you and yours. Also God bless Reliance First Capital.

 
 

Gary H. - NH

In a world where one expects to be ripped off at any moment, Reliance First Capital put my mind at ease with their professionalism and continued assurance. I was able to check them out easily on the internet and discovered positive comment after positive comment about them and their service which gave me a comfortable feeling about the whole refinancing giant black hole that I thought I was entering. Turns out RFC made it very clear and easy. Brian worked closely with us even after Reliance First Capital business hours and normal business days making our refinance actually an enjoyable experience.

 
 

John S. - AR

Dan, who was my contact for the entire loan, was very helpful and did everything in a very professional manner and I could not be happier with the final results.

 
 

Sherrie B. - AR

Gavin and Sara both made themselves available any time it was convenient for me. Always helpful and courteous.

 
 

Matthew F. - PA

I hope all is well with you! Things have been so busy so I know I am a week late, but Happy New Year! My oldest son is a New Year Baby and turned 12 on new year's day! With the new year coming we all have been thinking so much about how thankful we are for everything you did for our family. Thank you so much for helping us through the process of finally owning our dream home. We have had baseball season, birthdays, back to school, Halloween, and for the first time EVER, we had enough room for a full size Christmas tree. We even got to go sled riding in our back yard today. All these things mean so much to us, and we wouldn't be living this dream without everything you did for us. So I wanted to share a few pictures of how happy my boys are and to thank you so, so much. We have named our house "The Rainbow House" because it is shaped like a rainbow..and it is our very own somewhere over the rainbow :-) Thank you Genie!! Happy New Year!!!

 
 

Dorothy and Johnny S. - AL

Hello Henry, Thank you so much for helping Johnny and me to get a fresh new start. I am so excited for 2015 to be the year that we finish paying off everything we owe with exception of home and car. I have made a schedule of how to accomplish that goal starting with smallest debt first and continue up the ladder to make this goal a success. Not only did you help us with a refinance, but you are a very special friend, and money cannot buy that. Blessings to you and your family this upcoming year.

 
 

Lucille B. - NM

Tony was excellent.

 
 

Robert H. - SC

Gavin took whatever time I needed to explain things. He was able to answer all my questions, and in a timely professional manner.

 
 

Richard M. - AL

Amber explained the refinance process and the loan options available to me. During the process, she found solutions when I was ready to "give up". She is the best Mortgage Analyst that I've ever had, and I've had a few. Also, she's great with keeping you informed about status throughout the entire process. I know companies normally hear about the problems, I don't know if you've heard how your work saves your customers finance stability. Amber and your staff saved my family Christmas! Without this refinancing, no funds were available to buy even nominal gifts. Thank you very much!

 
 

Todd M. - ME

Reliance First Capital meet my every need, and was responsive with any questions I had. Extremely trustworthy!! (as posted on LendingTree.com)

 
 

Michael S. - SC

Ed was very helpful and informative. I was called for each phase of the process.

 
 

Jack R. - MI

Greg made our loan process a pleasant experience. He was professional, yet had a great sense of humor, courteous, put us at ease, answered our many questions (sometimes twice). Great Mortgage Analyst!!!

 
 

Marilyn P. - NC

Robert is a great communicator, has unquestionable knowledge, and is very thorough. He took great interest in our needs.

 
 

Rafael A. - CA

The process was very smooth.

 
 

John M. - TX

William exceeded all expectations from a customer service stand point I have worked in the industry and also tried to refi with a big bank. This exceeded my expectations and we closed before year end.

 
 

Jeannie L. - WY

I am contacting you, not to complain, but to comment on what a pleasure Phyllis was to work with. She was always very attentive and made sure all things were taken care of. She is wonderful!!!

 
 

Brenda B. - CA

We were very impressed with our mortgage analyst, Rob, in how he managed our loan. We can't say enough about how knowledgeable and professional Rob was during the entire processing of our loan. Our experience with your company was great because of him. He worked hard to assure us that Reliance First Capital cared about our needs and he was willing to go the extra mile to help us achieve our financial goals. It has truly been a pleasure to work with such an "exceptional" dedicated man. We would like him to work with other members of our family as well!!!!

 
 

Roy S. - KY

Sharon kept me informed all through the loan process, she did a good job.

 
 

Andrew K. - NC

Tracy Sonney helped my husband and I save a cool $37,000. It was easy, painless and even fun working with her and the Reliance First Capital team. She had innovative refinancing ideas that helped us not just save money on our mortgage, but also lower our tax bill. Brilliant! Highly recommended. (as posted on Yelp.com)

 
 

Mary K. - AL

York exceeded all expectations with the utmost professionalism and respect for my situation. He is the most compassionate, reliable, knowledgeable, and courteous person I have conducted business with in my 58 years. York has a divine spirit and trust me when I say that he is one of Gods angels within your organization. He accomplished something that four others could not and that was getting me refinanced with a difficult co-owner by using his masterful communication skills. He is a part of my family even though I have never met him and I will always be grateful for him. Please commend him for a job well done!

 
 

Constance S. - PA

Hi Erin, Yes, everything signed and done! You were the best to work with. When your supervisor said I was in good hands he was absolutely right. Thank you so much for all your help with everything. So excited, now I can actually relax and work on getting ready for the holidays and the new baby!

 
 

Leslie J. - TX

Gavin went beyond and above what I could have asked for in a Mortgage Analyst. He should probably get a raise for having to deal with us and the seller for our new property! Our original closing date was Oct. 10th and we finally closed on Nov. 17th. Through it all he was encouraging and professional even through my tears at one point!

 
 

Ellice L. - NC

With so many competitors competing equally, Henry stood out with his phone style that conveyed confidence and trustworthiness.

 
 

Donald L. - NC

We have refinanced many times during our life. This is the first time we used Lending Tree to identify resources for another refinance. We choose Reliance First Capital because of our Lender, Henry Jameson Myers. From the start, Henry was professional, provided information that was very helpful in making the right decision for ourselves, and very cooperative. The process went very smoothly and in record time. Henry was always available to help and answer all of our questions. (as posted on LendingTree.com)

 
 

Charlotte P. - TN

Jerome was one of the most patient people that I have every worked with. He truly care about his customers. I would referral anyone that need a mortgage lender to him.

 
 

Kacie C. - TX

Was very impressed with their promptness. Answered all questions fully. Only asked for documents once. Very polite and respectful. Did not push anything that I did not want. Found us a home insurance that was much cheaper. (as posted on LendingTree.com)

 
 

Robert K. - NC

Lisa Durban was a very pleasant and very informative agent to work with. She walked me through the process and was there to answer every question I had. Great company and great experience. (as posted on LendingTree.com)

 
 

Wesley N. - AR

Lisa Warner did a good job, she worked hard to find me the best deal, she explained everything to me about what was the next step and what I need to do to help. We were able to close two weeks earlier than what we thought. somebody needs to give that girl a Klondike bar.. (as posted on LendingTree.com)

 
 

Patsy J. - AL

Sharon was very courteous, knowledgeable and friendly.

 
 

Barbara H. - FL

All relationships were more than professional and pleasant.

 
 

Nathaniel W. - AR

York was persistent and precise with his efforts to make this deal effective.

 
 

Judy M. - AR

We are thoroughly pleased with our experience with Reliance First Capital. We had a few issues at first with obtaining all of the documents needed for our refinance and our loan officer, York Moore, went over and above the call of duty to insure that what could have been a very stressful process was painless and easy to complete. He was very professional and always followed through on what he said he would do. From the very first day we contacted Reliance First Capital, we closed on our refinance exactly three weeks from that day! We highly recommend York Moore and his team at Reliance First Capital to anyone needing a first mortgage or a refinance. They are top-notch and will not stop until their customer is happy. (as posted on LendingTree.com)

 
 

Susan G. - NC

Trevor helped us from the beginning. He explained different options that were available to us and worked with us diligently until we were satisfied with our loan terms. We greatly appreciate all his hard work and advice. Thank you to Trevor and the whole Reliance First Capital team for making this a quick and easy process.

 
 

Victoria A. - OH

Ty helped us through the whole process. He called us daily to explain what they needed. He was with us every step of the way and never got tired of our endless questions. We came to rely on him a lot. Before it all done he felt like more like family. Great guy, very professional and good at what he does. We can't say enough good things about Ty.

 
 

Thomas D. - PA

Easy to work with and I was able to cut 6 years off my original loan for about the same payment. (as posted on LendingTree.com)

 
 

Suzanne N. - IN

York is fantastic! I cannot say enough good things about our experience with him and the Reliance First Capital team. From the initial call I trusted him completely and was convinced he was committed to helping us no matter what. Even when he was on vacation for a few days he made sure someone from the team kept in contact with us. He was patient and not pushy with us as the initial timing of the process was a very busy time for us. He worked hard to get us the best results and we are extremely satisfied. Sara and Phil were great also, Sara talked with me a few times to ensure everything was moving along smoothly and Phil assisted and discussed options while York was on vacation. I would recommend Reliance First Capital to anyone!!

 
 

Scott M. - AR

To say that York is an asset to your team is an understatement! He continually went over and above what one expect of a loan officer. He made this experience as stress-free as he could and did everything he said he would do and more. He was very professional and made me feel like I had known him forever. He made me feel like it was his personal goal of the day to make sure we got our loan and streamline the whole process. I highly recommend York to anyone needing a first mortgage or a refinance. Employees like him are hard to find who exhibit the dedication to their job that he has done for us.

 
 

Jeremy Y. - OH

Both Leslie and Amy provided prompt, curious and professional information and access to help.

 
 

Joseph B. - PA

I would be remiss if I didn't take the time to thank you for the wonderful job that you did processing our VA loan. Your professionalism, along with your work ethic and the timely manner in which the loan was processed was very impressive. You kept us informed every step of the way while the loan was being processed, and we appreciate that and, if we had a question, we would call you and always got a prompt response. Not only did you help us professionally, but I also feel like I found a new friend in you, and I feel like I know your family and you know mine as if we had met years ago. I will certainly recommend anyone looking to purchase a home or refinance to you. Thanks again, and I hope to talk to you soon.

 
 

Ronald H. - IN

Carlton did an outstanding and professional job. Very nice person.

 
 

Robert S. - OH

Thank you so much for everything! Even all the "one more thing" requests weren't that big of a deal :)

 
 

Brent L. - OH

Erik, Thank you for sticking with Cheryl and I through this whole ordeal. I know that it is your job but you were very responsive and professional in this very trying situation and never gave up. If in the future I am aware of anyone needing a mortgage specialist I will certainly recommend you to them. Thank you again. (as posted on LendingTree.com)

 
 

Alfred R. - AL

I want to thank Steve for his professionalism and constant follow up and customer service.

 
 

John W. - NH

Tom went above and beyond our expectations. He was available whenever I had questions or concerns, and did a great job guiding us through the loan process.

 
 

David D. - PA

Reliance First Capital really helped us and we saved allot of money. and it even shorted our years. I am glad Reliance First Capital was there for us. they are a great company to work with. (as posted on LendingTree.com)

 
 

Reginald W. - WA

The re- finance process with Reliance First Capital went smoothly and quickly. Everything was explained to me, my questions were always answered, and there were no surprises. Everything went just as it was explained to me. Sandra Bruno was awesome to work with. She was very friendly, knowledgeable, and kept us in the loop during the whole process. We got a great rate, a hassle free smooth process, and some extra cash to pay off bills and do home improvements. We are extremely happy and will recommend Reliance First Capital to anyone. (as posted on LendingTree.com)

 
 

Terry A. - OH

Ty has helped us over the past few months with our refinancing loan. From the first phone call, Tywunn has been a breath of fresh air. He is incredibly polite, friendly and courteous and always goes that extra mile to take care of my wife and myself as customers. I have financial products with other financial institutions and can safely say I have never received the level of service with them as I have received from Reliance First Capital. If Tywunn is a representation of the rest of Reliance First Capital, I can safely say I will continue to recommend them for many years to come. Thank you for an incredibly pleasant, efficient and friendly banking experience. It's made the stressful experience of refinancing a breeze!

 
 

Gregory and Dian F. - PA

Vincent definitely provided exceptional service. He stayed in touch with us throughout the loan process and was always available when we had questions or concerns. He worked very hard to get us through a few frustrating issues, and we appreciated his patience and positive attitude. He was a pleasure to work with -- both friendly and respectful -- we would certainly recommend Vincent and Reliance First Capital. In addition Vincent took the arrows (not aimed at him) when I disagreed with the appraisal and a few of the VA loan requirements. We appreciated the way he handled our concerns on these matters. Again we would recommend Vincent Gentile and Reliance First Capital.

 
 

John B. - IN

York was responsive and will and eager to help, get answers and respond to issues of concern. York was knowledgeable and said he would check on things out of his control or things he was not suitably familiar with. York's follow through was extraordinary.

 
 

Sandra C. - OH

Yana went above and be on in helping me to get and fund my loan. She is excellent and truly knows her stuff. Her personality is beautiful and I really appreciate how hard she worked to secure my loan. She is 100% dedicated to her clients! Keep up the Great Work Yana, you are a blessing and I am so very happy to have the pleasure of meeting you and ALL you had done for me. I will definitely recommend your company to any veteran or people seeking to purchase a home.

 
 

Judith M. - NH

Erin was excellent to work with. It was a very smooth process.

 
 

Michael A. - LA

Gavin and Sara [provided] consistent contact and overall fast, quality service.

 
 

Michael A. - LA

After not being satisfied with another lender who was dragging their feet with service and communication for about 6 weeks, I went through LendingTree on 8/4 and came in contact with Gavin Whitely of Reliance First Capital. 3 weeks later it was time to set up the closing appointment for the same deal I had been discussing with the previous lender. It wasn't perfect, but 99% quality is close enough in business these days. Additionally, their selection of the closing attorney involved was the right choice who took care of business and sealed the deal as needed. I would recommend them to anyone looking to get a good job done fast. (as posted on LendingTree.com)

 
 

Domenic T. - CT

John did a wonderful job and is a great employee for you guys, very honest.

 
 

David H. - CA

Marvin provided exceptional service.

 
 

Joseph and Karen R. - FL

Mary was very detailed and on top of the process. [We are] happy to refer people to Mary.

 
 

Michael P. - ME

Sandra was professional at every level of our loan. If the opportunity arises, we will certainly ask for again or recommend her to friends and family.

 
 

Ralph C. - SC

Tracy helped through the entire process.

 
 

Charles P. - KY

Tracy is the best!!!

 
 

John R. - IN

York was great at keeping me in the loop how things were going.

 
 

David L. - CA

I want to make it clear that York is the kind of employee anyone in a service business would be fortunate to have on their team. This is my third loan with Reliance First Capital and Mr. Moore is the reason why.

 
 

Jared G. - MD

Thank you so much for all your help! The experience was much easier than we expected and that's because of you!

 
 

Andrew C. - PA

Great experience front-to-back. Fast and efficient. Ask for Dan Szanyi! (as posted on LendingTree.com)

 
 

John G. - MD

Ed helped us with a very difficult refinance last year, when no one else could help us, and was able to improve our situation even further when rates went down this summer. He's a great guy, and extremely easy to work with!

 
 

William A. - SC

[Jessica Helms] deserves a raise!

 
 

Keri H. - FL

If I had to sum up in one word my experience with Reliance First Capital, it would be AMAZING!!! Jim Heisser was outstanding from the moment I spoke to him all the way through closing. He walked me through every step of the way. Our loan was quite complicated and needed to be completed in a hurry. Jim got it done! He worked above and beyond the call of duty to help me, communicating with me and explaining the process along the way. I would highly recommend not only Reliance First Capital, but specifically Jim Heisser. Jim is not only a knowledgeable broker, but also a very friendly, warm and caring person. Customer service is his specialty. If you want to be treated like a person and work with someone who has your best financial interest in mind, you need not look any further than Reliance First Capital and Jim Heisser. Thank you Jim!!! (as posted on LendingTree.com)

 
 

Michael N. - KY

This was a fantastic experience Thank you!

 
 

Kristi T. - WA

Tom provided excellent, professional, and caring service. My situation was challenging with many factors complicating it. Tom was clear, concise, and honest about everything.

 
 

Alan B. - CT

Marvin provided exceptional service in finding a product that would meet our refinance needs. He led us through a process that could have been difficult and complex, but he made it simple. My wife and I had confidence that Marvin and Reliance First Capital were honest, competent, efficient and effective in setting our refinance in place. Marvin stuck with us, and together, we overcame each obstacle until we completed the refinance. Michael and Megan were both supportive in working with Marvin, and their efforts were greatly appreciated. Reliance First Capital and its people are exemplars of how mortgage and refinance business should be conducted. They were the best of more than 10 companies we contacted and evaluated.

 
 

Denise and Rocky W. - AL

Thank you, Henry! It was nice to get to know you and Sara during this process. We are looking forward to gaining financial freedom as well. We knew we had to do something and know that God put you in our path. We appreciate all of the hard work you do! You and Sara really made us feel comfortable and the whole process was quick and easy!

 
 

Chris V. - AL

Jeff went above and beyond to make my refinancing easy.

 
 

Jessica C. - FL

Mary was very responsive and efficient - and very passionate! Brian was extremely nice and helpful. With his help, I was able to bring up my credit score as needed for my loan.

 
 

Donald B. - ME

Greg was top notch in providing me all services in all areas. Many contacts were made from his personal phone during his personal time. Cannot say enough good things. Very easy to like.

 
 

Stephen C. - NC

The experience was comfortable, Henry was always professional and very informative. Would highly recommend Henry to anyone needing a mortgage.

 
 

David B. - PA

The odds were against us but our lender worked hard to succeed our closing. Informative and knowledgeable on what was needed to take place in effort to reassure us of the savings we could encounter. In which took several months but now we can manage our responsibilities better thanks to our lender. (as posted on LendingTree.com)

 
 

Lynette S. - AR

Ramie was very helpful, patient, and pleasant to work with.

 
 

Duane S. - SC

Sharon was wonderful. Always cheerful and encouraging throughout the process. Thank you Sharon!

 
 

Barbara W. - NJ

Ruth was awesome to work with. She walked me through the refi process and we were able to close about a month ago. Our attorney's office said that they would recommend Ruth at Reliance First Capital because the our refi went so smoothly. She was prepared at every step.

 
 

Sandra C. - TN

From the start, Sabra told us that she would be with us thru our application, and she was right. Sabra made me feel like I made the right choice by going with Reliance First Capital. She stayed in contact with me every day. I can't say enough about how easy she made the loan go. Thanks Sabra. You know how much this loan will help us.

 
 

Heather K. - PA

Steve did a great job at explaining the process. Being a first time home buyer, along with doing this as a single person, there is a lot of stress. In every instance when I was unsure and asked questions, he took his time to explain it to me and made me feel very comfortable throughout the entire process. It wasn't one specific thing that he did, it was the entire 4-5 weeks from the offer letter to the close. Kelly Myers was also extremely helpful with this process. She became involved when it went through the underwriting process. The fact that she was immediate with her actions, phone calls, responses really helped the process run smoothly.

 
 

Misty A. - NC

Toi was VERY prompt in getting my loan processed and underwritten in a timely matter. She is also an awesome problem solver who gets the job done. Very professional and I couldn't be happier with rate!!

 
 

Mack and Lona W. - NC

Toi is a professional with a wonderful attitude and personality! She went the extra mile to assure our refinance went smoothly. Toi kept us informed almost daily of everything we needed to know during the refinance process. She is like a friend doing a job for a friend. We thank her so much and are going to miss hearing her cheerful voice! We will definitely recommend her to anyone we know who is planning on purchasing or refinancing a home. Toi is a great asset to Reliance First Capital!!

 
 

James K. - TN

Amber and her supervisor provided me with exceptional service. Even with the road blocks that we came across she never gave up. She continued to find a solutions to the problems and work diligently thru those issues to ensure that my loan was processed. She should be a valued member of your organization and should be sought out from within to be placed into position of more responsibility. Amber's ability to reach out to people and help them is by far well above her peers.

 
 

Dominic M. - PA

Daniel was very helpful in every way.

 
 

Tammy G. - LA

Edward, Dianna, and Becky went beyond my expectations in assisting with this refinance.

 
 

Barbara H. - PA

Eric went above and beyond to help close this loan. He found solutions to problems when I was certain there were none. He was exceptional and extraordinary.

 
 

William S. - PA

Eric helped my wife and I with a refi on our duplex. I have one word to describe Eric, "Awesome". Can't wait until we do business again.

 
 

Anita D. - PA

I was delighted to work with both Erin and Amy.

 
 

Michael D. - MN

Frank is the "man"! Very helpful in many ways! But probably owes a ty to a good team also! Thank you all!

 
 

Leslie J. - TX

Gavin deserves a medal for putting up with me during this entire process. I was a "little" emotional at times and Gavin was always patient, professional, and friendly, no matter what was going on at the time! I will sing his praises and your company as well to all I know!

 
 

Joyce F. - PA

Genie is absolutely the BEST!!!. She is very professional and friendly. Always answered questions timely and professional. She even showed up at my closing with a gift. So very thoughtful! I will recommend her to anyone.

 
 

Ronald H. - PA

Genie was such a joy to work with. She always answered her phone with a positive voice. She took time to explain things that were not so clear to me. She made us feel safe and taken care of. Everything worked out right and we couldn't be happier. She is very reliable and hard working. On the day of closing I had to hug her even though, we hadn't officially met in person until that day! She turned a stressful situation into a joyful memory! (as posted on LendingTree.com)

 
 

Jeremy B. - CT

This is our second time working with Greg and he did an amazing job! He gave us as many options of types of loans that he could and explained them all to us and which ones would work in our best interest. The closing process was simple and fast, and Greg stayed in contact with us every step of the way, returning emails and calls promptly when we had questions, and letting us know what was happening during the different stages of the refinancing process. Thanks so much!

 
 

Terry I. - IN

I was extremely happy with the job Reliance First Capital did for my wife and I. My wife and I had several problems during the process and Reliance First Capital was very patient. (as posted on LendingTree.com)

 
 

Raymond Y. - PA

Peter handled my refinance process. He was exceedingly helpful in setting up a program that covered all the issues that my wife and I were facing. Pete always responded to my phone calls/questions in a timely fashion and kept me abreast of what was happening in the process and what was upcoming. He showed great patience in all this as my schedule is quite unusual and I was not always able to keep pace with the necessary steps. I couldn't have hoped for a better, more understanding agent. Thank you, Pete and Thanks Reliance First Capital.

 
 

Ivan G. - CA

Good Afternoon, allow me to introduce myself, my name is Ivan Gutierrez and I’ve been assisted by Phyllis since July 2013. Brief recap, I’m an Army veteran and from the beginning it has been a very bumpy road for my wife and I to refinance our house. It’s safe to say that things became a lot more complicated throughout the whole process before we were able to see the light at the end of the tunnel. Whenever we thought we had left behind any obstacles, new roadblocks would surprise us again and again. I have been a manager for Honda of Santa Monica here in LA for the last 12 years and I can tell you without hesitation that Phyllis is a real professional who went above and beyond my expectations. From the very start, she has been extremely patient with me, explaining in detail the nuts and bolts about the way everything was coming up to the surface. When we didn’t understand something, she would spend the extra time explaining everything in simpler terms so we could understand how thing were unfolding. It didn’t matter what time it was here (California), she was always there with her beautiful personality, ready to assist us with information or answer to questions we might have. I wanted to tell you as a manager, you should consider yourself a very lucky employer to have someone like Phyllis in your team. As a person, I felt like a close relative of mine was helping us out refinancing our loan, someone who really cared about us and the outcome of this challenging objective. As a result, my wife and I can sleep much better now that Phyllis was able to accomplish what she did. You can rest assure, the next time we know someone is in need of refinancing their home loan I will make sure they get Phyllis’ phone number.

 
 

Christine M. - PA

I am retired and had a big mortgage payment with very little hope of refinancing. Shawn gave me hope from the first time I talked with him. He walked me through the whole process and made it so much easier than I thought it would be. I can't thank him enough. A big weight has been lifted from me. (as posted on LendingTree.com)

 
 

Donna J. - SC

Toi was very helpful and educated me on mortgages. [She] talked to me about ways she could help me. She was always courteous and kind. Gave me advice that helped me more than she will ever know. She kept her word. To me, she is an asset to this company and I will definitely send customers her way if I know someone buying or refinancing a home. She told me exactly what was needed and even helped me accomplish it. This lady is awesome.

 
 

Brian R. - AL

Tracy was very professional during this process. As with any endeavor such as this we had a few hiccups along the way, however each time she called with a problem she already had the info, what to do, who to contact, etc. to resolve the situation. She seemed to truly care about Melanie and myself as consumers, not just concerned with her commission. I work with dozens of people weekly who represent various companies. Few show the type service oriented attitude that Tracy has shown my wife and I. She made this a very pleasant experience.

 
 

Albert R. - AL

Miles was most helpful, kind, prompt, courteous, and accurate--a fine professional. Reliance First Capital is doing a great job for its customers.

 
 

Brian M. - SC

Regan was outstanding throughout the whole process. I Really appreciated that.

 
 

Linda S. - SC

This was the most pleasant experience I have ever had with applying for a loan. Sabra made this entire process quick and painless. She represents the company outstandingly. Thank you for such outstanding service.

 
 

Herbert P. - AR

Steven really put us at ease through the whole process and help us with making the right choice for our future. I have no one in mind right now but will recommend your company when the opportunity presents itself.

 
 

Ryan K. - PA

Noelle was just outstanding in all aspects of her job. Her follow-through with everything was superb. I will for sure recommend many of my friends to use her as purchasing a house is very stressful and she alleviated all she could.

 
 

Paul B. - TX

Have Jaye teach all your staff about integrity and customer service. He has these skills perfected.

 
 

Keith R. - NJ

Michael exhibits all traits of a truly professional Mortgage Analyst.

 
 

James G. - OH

I cannot think of anything that would have made my experience better or move smoother.

 
 

Craig G. - OH

It was a pleasure working with Reliance First Capital(as posted on LendingTree.com)

 
 

John H. - PA

Scott has provided the most exceptional service he is indeed an asset to the company. I am very pleased with his service.

 
 

Manuel S. - NJ

Everything went well.

 
 

Gordon S. - TX

Dianne was my Reliance First Capital mortgage analyst. I cannot think of a single thing that she could have possibly done any better! I looked forward to getting her phone calls because she was always positive and caring!

 
 

Vincente C. - PA

Reliance First Capital gave us a lower interest rate and refinanced our mortgage down from 25 years to 15 years. Their mortgage analysts were very professional, courteous and helpful. Thanks Erin, we could not have done it without you. (as posted on LendingTree.com)

 
 

Kimberly O. - NC

I looked into refinancing 2 years ago and got connected with Mitra. I decided to hold off at the time to the economy but I saved Mitra's number in my phone. She was very professional but personable. When I decided to consider it again this year I knew who I would call. She remembered me immediately and even some details of the conversations that we had 2 years ago. She kept me informed throughout the entire process (which was very quick) and was helpful with any questions that arose. I would suggest Reliance First Capital, but especially Mitra Sharifi for you refi needs. Awesome experience!!! (as posted on LendingTree.com)

 
 

Ryan P. - CA

Phyllis made this experience very quick and painless. she was always friendly and upbeat no matter how many times we asked the same questions.

 
 

Annabelle M. - SC

In December of 2012 I applied for a refinance loan and I started working with Mr. Ramsey Peterson. It was a long and difficult road (7 months). Mr. Peterson was an excellent Mortgage Analyst and a blessing to me. I had tried dealing with loan companies in the past and whenever there was even the slightest hurdle they would basically tell me........ Fix it and come see me later. If it was not an easy fill in the blank process they were off and running leaving me fumbling for another company and another process. Mr. Peterson solved every "hitch" we came across and believe me there were many and most were complicated. This gentlemen never once gave up. He went far above " the call of duty. " every question I asked, he answered or went to the trouble of finding the answer regardless of how simple, complicated, or farfetched it may have been. He never once left me hanging or made me in any way feel like I was a burden or a bother. Mr. Peterson always, and I stress always, returned my calls quickly. I never once had to sit around and wait or wonder if he received my call or message. Mr. Peterson always treated me with the up most respect and genuine concern. I can assure you if it were not for all of Mr. Peterson's diligence and help I would not be in the position I am in today. This man truly went out of his way to help solve all the problems that came into play when others had left me over whelmed, frustrated, and confused. This world would be such a better place if there were more like Mr. Peterson. If there is any kind of award or certificate in your company for honoring such a man, Mr. Peterson deserves to be number one on the top of that list. He most certainly represents your company with the highest regard and performance. He gives your company a good name by all means. You should be honored to have him as an employee.

 
 

Stephen S. - WA

Ryan was in contact every step of the way, I felt as if I owned the company and he worked for me, five star company. Just great information all the time, in contact with me all the time, never had to wonder where we were at in the loan process.

 
 

David K. - PA

Steven and Kelly answered all my questions and address any concerns I had-both were very professional and a joy to work with! Thanks, Steve and Kelly!

 
 

James B. - PA

Steven was an exceptional rep throughout our entire loan process. As Steven can attest, our refinance had many challenges and Steven kept working with us until we were able to resolve all our obstacles. We are very appreciative for Steven's help and constant persistence in getting our loan approved! He was there every step of the way with us and never gave up no matter what we encountered. I would certainly recommend Steven to anyone needing special treatment!

 
 

India T. - NC

It was such a pleasure working with Toi! She worked hard to get the loan that fit my needs. I looked forward to talking with her throughout the process. She's a creative thinker - I would recommend her to anyone.

 
 

India T. - NC

I enjoyed working with my loan officer Toi Meade very much. Her creative thinking led to my getting just the right loan for my needs. The rate is great and she even assisted with budget planning to make it do-able and save tens of thousands of dollars in interest over time. Thank you Toi and Reliance First Capital(as posted on LendingTree.com)

 
 

Fred K. - NC

Tracey was my Mortgage Analyst during my load process...excellent person to work with and I felt that she was always looking out for my interest as well as her company's interest. Extremely knowledgeable, courteous and helpful. would highly recommend her to anyone.

 
 

Christopher T. - IN

Bill helped with the refinancing of our home and was very informative. We feel he did an exceptional job.

 
 

Bryan K. - OH

Thank you Kathy for all your hard work. (as posted on LendingTree.com)

 
 

Julie M. - AL

The process was exceptional. I wouldn't change a thing.

 
 

Elizabeth M. - NC

Leslie assisted me through the process and when she did not know the answer she found out and got back to me.

 
 

Michael B. - MD

Maja was great at working with us to make what we wanted work instead of trying to force us into what was easiest. Kept all of her promises and more.

 
 

Patrick W. - PA

It took a lot of work on Marvin's part but he NEVER GAVE UP even after the settlement he was able to get some MORE well needed money back for us that was unexpected. My mom and my wife and I are very grateful for everything Marvin and Alba have done for us. Thank you again Marvin "Superman" Schnoll, Alba, and Annette

 
 

James Q. - NC

Matt contacted us telephonically to say that he could possibly help us save some money and kept in contact with us through the closing process. Vanessa made sure we got all documents in that were needed to go to the Underwriter.

 
 

Michael S. - NC

I cannot praise Michael enough. He went about and beyond assisting my husband and I in processing our application. He asked good questions and listened to our answers. He always responded promptly to our questions and in assisting us in any way he could. He was truly fantastic.

 
 

Joseph T. - ME

Keep up the good work. Every one there did a good job. I'm glad I picked your company. I started with Lisa and then Noelle. The girls did a terrific job. Especially Noelle. She put in a lot of time on this one. Could not ask any one better. Appreciate everything she did for me. Thanks again to all that work out my problem.

 
 

Shirley C. - AL

Tom and all the others were outstanding, very professional. Tom was diligent, informative, high level of expertise, kept me positive and on track. York does whatever he needs to do in order to get the job done. Michael was helpful, informative, and supportive. Carolyn was helpful.

 
 

Frances R. - IN

Phil did an outstanding job of helping me through this process. I am a widow and he made this entire process very comfortable for me and explained things for me very clearly. My husband took care of all of our financial needs and although I can do it myself, Phil was very courteous and attentive to my needs and questions. I will highly recommend him to my friends or family that need to refinance or obtain a mortgage.

 
 

Frances R. - IN

I received outstanding service from Reliance First Capital and especially with my representative Philip K. Moore. He went above and beyond to help me, guide me, answer many questions and more. I couldn't have had a better experience and I am very thankful that my call and mortgage was handled by Phil Moore! Thank you. (as posted on LendingTree.com)

 
 

Derek A. - WY

We are repeat customers to Phyllis and this loan went even more smoothly than the last one! Thanks for everything Phyllis.

 
 

Gregory M. - NC

Robert was very professional and tentative to my family needs and concerns. He turned a bad situation into a good one. He was able to get us back on schedule to close on time.

 
 

Michael R. - PA

Great job!

 
 

Joshua B. - TN

Ruth was exceptional!

 
 

Jay M. - MN

Yana was very professional, she helped us with our credit and made the whole loan very easy, no one has ever helped us as much as Yana we are very thankful.

 
 

Richard A. - OH

Brian kept us well informed and we were able to close our refinance in under 3 weeks. I was very impressed.

 
 

John B. - OH

Carlton was great! Keep up the good work!

 
 

Fred T. - IN

Cindy was great to work with! I have Cindy's card and will give it too anyone looking for a loan. Reliance First Capital is a class act and a joy to work with.

 
 

Adam K. - FL

Sash was great, have already past his name along to a friend.

 
 

Carl B. - NC

It was a great experience.

 
 

Brian T. - CA

York is an asset to Reliance First Capital. He provides exception customer service, accurate information and returns calls very quickly. I have worked with York now twice and I would be happy to work with him again and refer him to my friends.

 
 

Nathaniel W. - AR

York was outstanding. He was instrumental in working every angle of loan I could have ever imagined in effort to get me qualified.

 
 

Michael L. - MI

Steve was my guy....... He did a great job in all areas.

 
 

Michelle S. - LA

Thomas was amazing. He was very comfortable to talk to. I had lots of questions and he was very patient and answered all of them. He kept in touch and let me know how things were going and what I could expect, without being pushy or overbearing. He was very honest in letting me know how each decision I made would affect me. From the first phone call I received from Tom we closed in 23 days!!!! He also helped me work with my insurance company to get a lower rate, saving me $600 a year!!!!!! Best experience ever.

 
 

Krystal C. - NM

This company is awesome, efficient, and hard working. I had so many things going on with my title. Steve and Amy were always working hard to ensure all got cleared and my interest rate was locked in. (as posted on LendingTree.com)

 
 

Marquita D. - CA

Rich and his manger Carla were great. When one was out the other kept me informed and contacted me every day. They both worked hard to complete my loan. They both worked hard to make this loan happen for me where another company did me wrong and took advantage of me. I explained my situation and they made sure I was in the loop of everything and gave me mostly what I wanted.

 
 

Kimberly J. - CT

Paul provided excellent and professional service through the entire process. He was always available and kept me informed through this stressful process.

 
 

Virginia and Scott S. - OH

Sash, Thank you for all your hard work and professionalism. You are a stellar example of excellent customer service! Best of luck to you!

 
 

Rafael Z. - CA

I did not feel comfortable doing a refinance the phone and through the computer, but Sharon exceeded my expectations.

 
 

Robert M. - IN

This was the best experience I have had while refinancing my house, and I have gone thru the mortgage process several times. My rep, Yana, was friendly, knowledgeable and always respectful (not at all pushy like other lenders I have dealt with) throughout the process and I would recommend her to anyone looking to refinance their home. (as posted on LendingTree.com)

 
 

Anita M. - NM

Rose did an outstanding job in helping me with this loan. She was knowledgeable in every aspect and extremely helpful. She walked me through each stage and was super friendly and patient in every way. I want to thank her for being not only a professional but a friend. Hope we stay in contact and get to meet in person someday.

 
 

Lorenza S. - SC

Sabra Lane from Reliance First Capital provided excellent customer service throughout the entire refinancing process. She researched the best program and rates that was best suited for my family’s current situation. In my opinion, Ms. Lane went above and beyond to assist my family in our time of need. Without a doubt, Ms. Lane comes highly recommended. (as posted on LendingTree.com)

 
 

Lindy T. - TN

Shawnee went above and beyond to help me get this loan.

 
 

Roger W. - NC

Walter was very easy to talk with and discuss my financial issue. Sara was just as friendly and helpful as Walter. This process was smooth from the start, with the only exceptions being those timing issues I brought. Walter was patient with me and very informative.

 
 

Pamela and Kevin W. - TN

William did a wonderful job leading us through this process. It can be a little overwhelming, but William was so well organized that he kept everything running smoothly. William did an outstanding job of giving us all the options and helping us determine which was the most beneficial to us. He was a true professional and I will recommend him to others.

 
 

Dixie R. - AL

Amanda was excellent to work with. She was extremely nice and kept in touch throughout the process of obtaining loan.

 
 

Michael H. - NJ

I have never dealt with anyone in any line of customer service or sales that has worked harder at making the customer happy then Bonnie. She is the best!!! I have refinanced a few times over the years and this is the second time I have worked with Reliance First Capital (and in particularly Bonnie Molluso) Reliance First Capital is far and away the best. This time around we closed in a little over 3 weeks. I have never heard of anyone going through a refi that quickly and I believe it is because of the efforts of BONNIE. Thank You!

 
 

Susan A. - WA

Chris always kept me informed about where we were in the process, what to expect long the way, and answered all my many and detailed questions. If I had a question he had not encountered before, he found the answer and got back to me immediately. He is very caring, courteous, professional and attentive. I appreciated knowing I could count on him seeing me through the process. Thanks so much for all the great work.

 
 

Donald M. - WA

Use Chris more often, he did great!

 
 

Earl C. - NM

Chris was the mortgage broker who took over our account at Reliance First Capital. I have read the comments made by other clients of Chris after their loans or refi's were finished and I must say that I agree with all of their comments. We experienced absolute integrity from him. If he told us he would take care of something, it was done. More than that, we felt like at the end of our experience with Reliance that we had gained a new friend, someone that we would like to stay in touch with off and on through our life. We care about Chris and his family. He was thoroughly professional in the work he did for us with our loan. He is honest, reliable and very dedicated to his job and his profession. These are characteristics that are so nice to find in the market today. The real estate business has taken a huge hit in our world today because of the unscrupulous ways business was conducted in the past. To find a company like Reliance First Capital and a mortgage broker in their employ like Chris was very comforting to my husband and I during this process. We are completely pleased with this refi and you should be proud to have Chris Decker on board. Thank you.

 
 

Joanna C. - NC

Regan was very helpful and kept me informed at all times in the process of my loan process. The easiest refinance that I have ever experienced. Thanks Regan.

 
 

Jacob R. - LA

The only problem I had was a low appraisal from incorrect sq. footage. Tom Denton worked hard to make sure the problem was corrected and my appraisal was done properly. None of this was because of Reliance.

 
 

George R. - TN

Trina answered emails and phone calls instantly and if didn't have an answer at the moment she explained she needed to research the question and got back immediately.

 
 

Michael M. - PA

Steve was very professional, spoke in terms I understood, and was very personable. Kelly was easy to speak to, was understanding and provided a high level of customer service.

 
 

Marvin G. - NM

When I first began the process with Reliance First Capital, I assumed it to be the regular back and forth procedures with little expectations of pen-pointing my specific needs. However, to my great surprise, Steve and Kelly were very patient with me and made adjustments time after time to ensure that my specific needs and requests were met.

 
 

Jerred P. - OH

Yana was very informative and quick to answer any questions we had. Good job!

 
 

Stephen O. - CA

Sabra -- there are no words to convey how great she was.

 
 

Robert K. - NC

Very easy to work with. (as posted on LendingTree.com)

 
 

Gary M. - MD

Sandy kept us informed throughout the process with e-mails and phone calls. Very professional.

 
 

Susan F. - LA

Scott [was a] great help, glad I dealt with him!

 
 

Agnes D. - SC

Tavaris was more than patient with me and explained things over and over to me until I clearly understood things.

 
 

Rickey M. - AL

Thomas helped me out. At the time things did not look good, I was happy to have him there.

 
 

Sandra M. - IN

York was friendly, knowledgeable, fun to talk to, and a Prime Example of what any person who works over-the-phone should be!! Great Job, York!!

 
 

Christopher P. - WY

Working with Mickie was awesome! She rocks!

 
 

John G. - NC

Oliver and John [provided] good communication.

 
 

Janet L. - AL

This refinance went as smoothly as possible, considering all the factors to be dealt with. Phil was AWESOME. He far-exceeded our expectations in customer service, knowledge and professionalism. I know no one at this time, but I will certainly recommend Phil and your company for anyone I come in contact with in the future.

 
 

Lois B. - PA

Sabra went above. She is fantastic.

 
 

Scott B. - NJ

Scot was knowledgeable and understood my needs. Scot offered and discussed many options and took the time to explain each one. You don't want to lose Scot he is a great asset to your company.

 
 

Paul K. - PA

It was great to work with such a great guy. Scott was awesome. Always keep us up to date with everything.

 
 

Christopher W. - TN

Sharon was our Mortgage Analyst. She was very kind and friendly and courteous. She was very knowledgeable and very helpful. She went above and beyond to assist our needs.

 
 

David B. - PA

We are grateful. Great job, thank you every one for the loan.

 
 

Patricia C. - AL

York did everything possible to help find a program that would help me the most after the appraiser's error.

 
 

Laureen I. - KY

Susan did a great jog and was not pushy at all, explained every detail and option clearly. Susan is a great asset for your company. She wants to make everyone happy with what they are doing.

 
 

Tristan L. - NC

I highly recommend Robert Cotton at Reliance First Capital to help you with your loan. My fiancé and I recently purchased a home together and we were extremely satisfied with Robert’s assistance. Our situation was somewhat unique because I had never bought a home before but my fiancé had. Robert’s knowledgeable and professional approach helped us both feel comfortable with the loan process despite our different levels of understanding. He made the loan process easy for us. We will absolutely work with Robert again in the future.

 
 

Johnny R. - AL

I would like to thank Tina for the professional and personal help she displayed.

 
 

Noreen H. - PA

Marvin did a great job we processed in 3 weeks with no headaches.

 
 

Aurora N. - FL

Mary kept me informed daily. [She] made the process pleasant and easy as possible a joy to work with.

 
 

Lee L. - LA

Everything went great, from start to finish! If Mike ever makes it to South Louisiana he has a fishing trip on me! (as posted on LendingTree.com)

 
 

Alan R. - SC

After some initial problems and lack of communication Reliance First Capital worked extremely hard and ultimately resolved our concerns that resulted in a good refinancing experience. They worked very hard to prove they are customer oriented. (as posted on LendingTree.com)

 
 

Jerome F. - NC

Nick is extremely personable and knowledgeable and is willing to bend over backwards to get the job done. He is organized, dependable, honest and takes the time to explain things. I have purchased/refinanced many home and I have never met anyone like him. He is absolutely amazing. Due to Nick's incredible service, I will recommend Reliance First Capital to anyone needing this service.

 
 

Richard M. - PA

It could not have been any better! Randy did an excellent job taking care of all our needs! He did an amazing job with our refinance needs! He was on top of everything from the first day I spoke with him! He called me all the time and explained everything step by step in the process it went through. I would definitely recommend him to all my family and friends!! We have done a few refinances in the past and I can honestly say randy was by far the best agent I have dealt with!! He asked about my family and job and was very personable every time we spoke! It was like doing a refinance with one of my family members!!

 
 

Benjamin W. - PA

I recently refinanced, and the process went smoothly, and my processor was very helpful. (as posted on LendingTree.com)

 
 

Brittany W. - NC

Robert was a complete professional throughout our entire loan process.

 
 

Robert C. - AR

I was very pleased with all aspects of this lender's refinancing experience. The lender kept my principal amount the same, lowered my rate by 2 points, and the out of pocket costs were minimal. I have a very hectic schedule, and my loan officer, Yana, was the epitome of professionalism and proficiency. I would recommend her to anyone that is trying to obtain financing. (as posted on LendingTree.com)

 
 

Mark R. - AL

York went over and above to help us get the loan we needed.

 
 

James S. - LA

Adam was extremely helpful, timely, professional, knowledgeable, accurate, and courteous in all aspects of our experiences in refinancing our mortgage. We were so pleased the process was smooth and took a short period of time to complete.

 
 

Freddie B. - NM

Adam did an exceptional job dealing with my refinance.

 
 

Hope L. - NM

Chaka is outstanding and the greatest! Toi kept right on her mission and was very helpful.

 
 

Peter J. - NC

Charles was constantly in touch keeping us informed every step of the way. We never once felt like we were in limbo. He is so personable and knowledgeable and earned our utmost respect. We will highly recommend Charles and Reliance First Capital to anyone we speak to. No one dropped the ball. The refi went thru easily and quickly. Charles helped us over a few hurdles, even going the extra mile to help us find the contacts we needed and where to acquire the necessary forms. Thank you Charles.

 
 

Nathan F. - PA

Hire 100 more Chris clones. Chris was awesome throughout the process. He was courteous, thorough, patient, diligent, and professional. He went above and beyond in every aspect. Chris is SUPERMAN. He leapt tall buildings in this process, again, and again, and again. We were and are 1000% satisfied with Chris and would work with him in a heartbeat.

 
 

Chadwick H. - PA

Mike O'Brien was great to deal with!! No pressure and kept me informed every step of the way. It was almost fun refinancing. (as posted on LendingTree.com)

 
 

Michael F. - PA

Richard is very professional analyst and answered all my questions. If I was to rate Richard it would be a ten.

 
 

Daniel A. - PA

Very pleased thanks, again.

 
 

Robert S. - OR

Veronica was always pleasant and fun to talk to even when I wasn't. I will call her again if I have any financial questions.

 
 

Brian R. - PA

My wife and I just closed on a refinancing through Reliance First Capital. First I would like to say that it was one of the best experiences we have had in this area of business and it was all due to the efforts and professionalism of Vincent Gentile. We tried numerous times to refinance our home and where other companies, including the current mortgage holder, would not help, Vincent assured us he could find a program that would serve us well. He was very patient and listened to our wants and needs and took time to explain every detail of each program. He explained it in terms that we could understand and at times, it felt as if we were the only customer he had due to the efforts he put into our re-financing. His communication was excellent and we never questioned what the next step was or if there would be any surprises. I have to tell you that this refinance will be life changing for our family and it seemed that Vincent was just as excited about the final outcome as we were. He is truly and asset to your organization and I appreciate his efforts throughout the last few months following this through. I will certainly be sharing my experience with friends and family and referring Reliance and Vincent as the business to work with...

 
 

George H. - IN

York was very helpful and listened to our needs in processing our loan, would highly recommend him to anyone I know in need of a loan, thank you York.

 
 

Timothy C. - AL

York was my Mortgage Analyst. Could not say enough good things about York. Extremely competent, knowledgeable and professional. I am in Sr. Management and if I had a need for someone with York's background and experience I would make him an offer. He is a great asset to your organization.

 
 

Kimberli H. - LA

I received a phone call from Robert after completing an online survey regarding the possibility of refinancing our home. Although I was at first a bit skeptical of dealing with someone over the phone for this process, Robert answered all my questions knowledgeably and was able to ease my concerns. The entire process was smooth and fairly simple, and it was a pleasure dealing with [Robert]. All in all my husband and I were pleased with our overall experience in dealing with Reliance First Capital.

 
 

Vincent E. - CT

Sash was excellent. Made the process very smooth.

 
 

Kevey N. - WY

Scott was friendly and personable. Mr. Alexander has very good people skills and makes the experience personable.

 
 

Brian R. - NC

Scott's professionalism, courtesy, patience and attention were exemplary,

 
 

Michael H. - SC

Scott was very professional and personable on each and every contact I had with him. He seemed to go out of his way to help me meet my expectations of the refinance process.

 
 

Jennifer Q. - PA

Yana was very helpful. Available to explain and review documents, answer questions and always quick to respond. Some of the best service I have ever received. I will recommend Yana and her company. (as posted on LendingTree.com)

 
 

Doug S. - PA

 
 

Maxine H. - SC

I was not sure what I was getting into with my refinance when I first started. Mike put me at ease and made the process seem so easy. I would recommend him to anyone who needs mortgage information.

 
 

Dorian P. - AL

Miles Commodore was my mortgage analyst, and he did an exceptional job of informing me of the various options that we could take to refinance our mortgage as well as consolidate some of the debt that we had incurred over the past few years. He was extremely helpful. What I really like about Miles is that he never made me feel bad or ashamed about the financial condition that I found myself in as a result of being laid off for nearly three years and having to relocate to a new state. He took the time to explain questions that I had about our loan process in full detail. There was never a moment when I did not know what to expect or felt uncomfortable talking to Miles about our mortgage loan. He worked really hard to get our loan closed as quickly as possible for us, but ran into some issues that were beyond his control. In spite of that, he made sure that things still flowed smoothly and that we closed in a time manner. MILES COMMODORE is a certainly a FIRST RATE asset to the Reliance First Capital team!! I will definitely recommend him to anyone that I feel would benefit from his outstanding level of service! Currently at this time, I do not know of anyone that I can refer... but I am certainly looking - it's the least that I can do.

 
 

Brittney S. - KY

Regan was absolutely wonderful. After trying to refi with local banks and being turned down, Reliance First Capital was able to help us with our unique situation. The process from beginning to end went great!

 
 

Phillip W. - CA

Shelly's can do attitude and lock for the contract as rates crept up and credits used to allow us to find a payment that met our economic needs. Super work!

 
 

George G. - NC

Jon did great job, very professional, timely and thorough follow up.

 
 

Karen M. - NC

Was a great experience thanks to Jon!

 
 

Janice S. - NC

Richard was exceptional to work with taking the time to explain the different options and the best options for us. He stayed in touch throughout the entire process. Very knowledgeable, courteous, a real people person! We really enjoyed working with him; he made the entire process smooth and easy.

 
 

Scott H. - NC

There were no surprises. It went as [Richard] said it would and he did a great job!

 
 

James H. - NC

Mitra was wonderful. She took the time to explain all our options in a way that was far superior to any other person we have dealt with in an online transaction.

 
 

Michele E. - NC

Ramsey is a superstar. You guys better hold onto him.

 
 

Lisa I. - ME

Steve [was] keeping me updated on the process and jumping in to get information we needed ahead of time. VERY courteous and patient....He needed it with our lives. We still haven't decreased our stress but he decreased our financial stress! Total Kudos! Now to find ANYONE that will want to refinance! OY

 
 

Carren B. - SC

Scott was very kind and very helpful with everything he did for us, we only gave him an A+ because I can’t think of a higher grade.

 
 

Jeffrey P. - TN

William was always available and extremely professional and worked with me to lower my costs when the rate jumped up before we locked in. You should consider David for Management.

 
 

Armand P. - PA

Randy is very motivated and is an asset to Reliance First Capital. When no one else could help our situation, Randy made us feel like there was something and he helped us through. I can't say enough good things about him and will refer him to anyone I know who needs financial help.

 
 

Eric L. - PA

Marvin did an excellent job at keeping us informed and always returned our calls and answered our questions! If I would know someone that needs a loan I would definitely tell them to contact Marvin! We were very pleased at how honest and professional Marvin was. Thanks again!!

 
 

Thomas O. - TN

Shawnee from the start of our first conversation on the phone all the way through the process of the refinance, she was on top off it, keeping in touch with us on anything that was happening.

 
 

Donald S. - KY

Susan was our mortgage analyst and was great to work with from the beginning to closing. She explained everything she sent for us to sign, if we had any questions we could her if she was not in we would leave a message and she would call us back in a timely matter, she went as far as to giving us her cell number and said to call her any if we did not understand something. I don't know if you could ask for a certain person at Reliance First Capital but if you can I would recommend Susan.

 
 

William G. - PA

Tom was awesome through the entire process. Even on the day of closing he gave me his personal phone number in case I had any questions and even answered my calls right away. Great experience.

 
 

Barbara P. - OR

Lisa not only kept us apprised of what was happening, she let us know what to expect next. She was friendly and patient. When we had questions she answered them as quickly as possible. We really felt confident of our decision to follow through with this loan.

 
 

Howard G. - PA

Maja was truly a pleasure to work with. I'm not very easy to please and I told her that upfront. Maja made this process very comfortable for me and I will definitely refer her to anyone I know who has refinancing on their agenda.

 
 

Alphonso J. - PA

Marvin is fantastic! Initially the loan was to be with my wife and I, but after her sudden and unexpected passing, Marvin, while expressing sincerest condolences, continued to work professionally and tirelessly with me to help turn a heartbreaking situation into something that ended positively. I know my late wife is pleased and smiling on and applauding his great service.

 
 

Marc W. - ME

I can't think of one! So very pleased with how everything went and turned out. Matthew was with me every step of the way. Constantly checking in and keeping me updated. Always replied to my calls and emails right away. Worked very hard to help me and my family. He is a treasure!!

 
 

Virginia E. - NC

My experience was very pleasant and process was done quickly. Mike was very courteous, knowledgeable and professional.

 
 

Johnny H. - LA

Robert was the best analyst we could have hoped for. Professionally courteous along each step of the process, Robert provided more than he promised, by bringing in our interest rate lower than initially stated.

 
 

Marshall M. - MD

Sandra was amazing, I would definitely recommend her to family and friends.

 
 

Dennis P. - PA

Richard was professional and courteous. Richard was very easy to work with and keep us informed during the loan process.

 
 

William S. - NC

Walter was our mortgage analyst. He has exceptional "people skills" and is very knowledgeable. He was extremely helpful to us!

 
 

Angela S. - AL

Tina was helpful, friendly and always answered the questions that I had. She did an excellent job and I would recommend her to anyone. I would also be willing to work with her again.

 
 

Derek P. - PA

Vincent closed my re-fi, when no one else could!!!! Excellent service.

 
 

Amber S. - AL

York was outstanding!

 
 

Joanne H. - PA

Paul was very helpful, patience, friendly and overall wonderful to work with.

 
 

John L. - AL

Phillip Bernier [contacted] me almost every other day with updates and with what I needed to do next. We got the thing closed in about three weeks! Also, he put up with my lame baseball metaphors pretty well.

 
 

Georgine B. - NC

Regan was always very responsive and followed up on everything.

 
 

Michael M. - SC

Scott did an excellent job.

 
 

Joseph M. - AL

Excellent services rendered by Sharon Lucas. (as posted on LendingTree.com)

 
 

Randy M. - TN

Shawnee was great and very thorough! She was both professional and personable. She is a great representative of your company.

 
 

Benny G. - IN

Steve Gouveia showed great professionalism and treated us like family during the loan process. Good man!!

 
 

Marvin C. - SC

Thomas was unbelievably honest, up-front, reliable, and timely with all communications. I chose Reliance First Capital to service my refinance mortgage simply because of him. I was extremely pleased with his knowledge and personalized service.

 
 

Thomas N. - OH

Tim made my husband and I feel confident about our decision about refinancing.

 
 

Farha R. - CA

Tina was VERY persistent, diligent, and concern about getting the job done. She was also caring and compassionate about meeting our needs. I have financed several houses several times over the years, but never had an agent with the take charge attitude, and we have something that will work for you as Tina. Even if the loan had not funded, the experience was wonderful with Tina, and will not think twice about recommending her or your company to anyone looking to refinance. Thank you Tina for your efforts and energy!!!

 
 

Carl L. - MD

Thanks to our Analysts this was a very well planned and organized joint adventure. Veronica took pride in helping us.

 
 

Ronald P. - PA

Michael's manager was also informative and professional.

 
 

Penny H. - TN

Regan was all the above and more, I enjoyed working with him very much, he is truly a professional.

 
 

Amy M. - AL

Renee was awesome! She is a great representative of Reliance First Capital!

 
 

Kenneth R. - SC

Robert followed through from restarting my process (which I let bog down) to completion.

 
 

Kathy M. - NC

Thank you Ruth, I appreciate your help and kindness.

 
 

Allen B. - OH

John provided service far and above my expectations.

 
 

Marilyn D. - OH

I was skeptical at first, just using a company over the internet! But Ken (Mortgage Analyst) and his manager Matt were great, and didn't give up when the appraisal came back low (which isn't their fault). They still worked with me and got me a loan I can live with.

 
 

Kevin P. - NJ

My loan was not the easiest process but not because of anything on RFC's part. I dropped another lender for lack of communication prior to going with RFC. My Mortgage Analyst, Scott Van Iden, communicated and walked me through every step of the way...even the difficult communications...which was avoided by the last company I worked with. I don’t believe I would have remained as confident with another lender. When I hung up the phone with Scott I had full confidence that things were moving along. I would tell my friends and family to use RFC for new loans or refinancing. (as posted on LendingTree.com)

 
 

Margaret S. - PA

Reliance First Capital made the refinance of our home so stress free, I will recommend them to all my friends. Terrance Walton was the best - kept us informed at all times and was so pleasant to work with. Having the closing at our home was great and the closing agent was very pleasant. Thanks for a job well done! (as posted on LendingTree.com)

 
 

Edward G. - NM

Thomas is awesome at what he does. From the very first phone conversation, through the final closing, he was informative. Thomas was always letting me know what was going on, what was needed of me and what the next steps were. Tom is an asset to this company!

 
 

Pamela N. - AL

Gary went above and beyond to help us refinance our home. He was at all times professional and willing to work with us.

 
 

Robert K. - OH

John did a great job through the whole process!

 
 

Pamela A. - TN

Joseph covered all the bases and made the refinance as smooth as he possibly could. He is very knowledgeable and responsive to any and all questions we had for him. Thank you very much!!!

 
 

Forrie E. - ME

Lisa did a very very good job on this refi with me, she should get a raise for all the stuff she had to go through.... (as posted on LendingTree.com)

 
 

Daniel D. - NC

Joseph is a top notch Mortgage Analyst that went above and beyond what 6 or more other mortgage providers would not do. Joseph is a very professional employee and Reliance First Capital should be proud of him as their employee.

 
 

Michael P. - OH

Joe was very professional. We had a few stumbling blocks that were unexpected, and Joe was very helpful through the entire process.

 
 

Peggy L. - MD

Kevin kept me informed almost daily as to how things were going. He was most helpful and still pleasant when I complained about some of the ridiculous things the underwriters were asking for, after I have sent them tons of documents.

 
 

Barry B. - AL

[Najuma] did an outstanding and professional job. She was really friendly easy to talk to and answered all my questions honestly. I would recommend her to anyone needing a refinance!

 
 

Bryan G. - KY

Working with Reliance First Capital was a great experience. The loan specialist was attentive to our needs and was prompt when responding back to my questions. Would definitely recommend them to all my friends and family. (as posted on LendingTree.com)

 
 

Maria N. - OH

Before I decided to do any business with Reliance First Capital, I researched both Reliance, and Ryan. The reviews were very good. I appreciate that my experience also lived up to an overall terrific experience. Making the decision was more difficult for me because I thought it would have been much more aggravating, Ryan knew of my situation, and just took charge. The whole process went about as smooth as I dreamed. Thank you Ryan.

 
 

Kaye G. - SC

Thank you so much for helping me when you really didn't have to. You could have said "Thank You" and hung up. I won't forget that and I will refer you to all of my friends as well as my Facebook group. Thank you again.

 
 

Danny O. - AL

I had not intended to refinance just yet, when I started this process I was "just looking". I had a couple of other companies to call but I was not comfortable with them and then Thomas called and talked to me and I felt like I needed to continue the process further. The mortgage I had done 5 years ago was a 30 year at 10.25%, YES, 10.25%. I had been unemployed for 1 year and we were struggling trying to keep up. Then it was time to pay the taxes and home insurance, these items were not escrowed into my whopping $1100 a month note. Thomas worked really hard to find a program to help us. We now have a 3% rate for 15 years and we now have an $1100 a month note that is escrowed. Thomas has helped me stay in the home my parents built and left to me. I can't say "Thank You" load enough, but I will pray God's blessings on him and all those who have helped make this happen. I am pretty sure you all have wings. THANK YOU!!!!

 
 

Jackie A. - AL

Robert was great to work with.

 
 

Amy H. - PA

Steve is awesome!

 
 

Thomas F. - NC

A lot of paperwork but that is with any refi. But they made it happen so that is what counts. So if you don't think you can refi give them a chance they can probable help you out. (as posted on LendingTree.com)

 
 

Anthony V. - TN

Sharon kept my wife and I in the loop at all times.

 
 

Dwaine S. - LA

Thomas was exceptional!

 
 

Charles H. - NH

Daniel walked me through the whole process with ease and Honesty. [Michael and Daniel] found the best option for me. It was finally nice to deal with some HONEST people,Instead of the usually car sales person type. Thank-You.

 
 

Michael W. - MD

I can not say enough good things about David Singer. It was a challenge to refinance my existing 1st and 2nd, until I contacted Lending Tree and was then contacted by David Singer. He made the entire process as simple as could be. He returned calls promptly, which compared to others I have dealt with, was a very welcome surprise. I would whole heart-itly recommend David Singer to anyone. (as posted on LendingTree.com)

 
 

Jay C. - KY

Reliance First Capital's advisor was always in comunications with me to ensure that my finacial needs were in tune with what the refinance specification included. He was there to answer all of my questions about the refinance process even after regular business hours on several occasions. When some issues arose, Ed was there to make sure that I understood what the changes were and what the benefit or downfall was going to be. I will recommend Reliance First Capital and Ed to any of my friends that are looking to refinance their homes. (as posted on LendingTree.com)

 
 

Roberta B. - PA

Gregory was there from start to finish. He thoroughly explained the process and made it a breeze!

 
 

Brittany R. - PA

Issa was fantastic through out the entire loan process. Very informative and helpful.

 
 

Steven B. - NC

Less than 3 weeks from contact to closing which was great even though the VA streamline process didn't work as planned for our neighborhood. A pleasure to work with. (as posted on LendingTree.com)

 
 

Todd Y. - MD

Overall good experience. Responsive, answered questions, presented option that worked perfectly for my situation. Could have done a better job following up once papers were in underwriting. (as posted on LendingTree.com)

 
 

Danielle F. - MD

Bonnie was exceptional! We had some issues with a 2nd mortgage pay off and the title company and even through all that she had incredible customer service and professionalism. Thank you Bonnie!

 
 

Barbara K. - PA

Gary was very professional, I will tell all my friends about [Gary] and Reliance First Capital. Thank you again.

 
 

Hortense P. - PA

Issa was very polite and pleasant to talk to, he worked with me to see that I was getting everything that I asked for. He kept me informed with each aspect of my loan.

 
 

Eric O. - Oh

The primary reason I talked with [Reliance First Capital] was that when they called their company name came up on caller ID. None of the other companies identified themselves through caller ID. I know that this is minor point, but I do not talk to anyone unless I know who I am talking with. They were prompt, friendly and followed up. Very easy to deal with.

 
 

Jamie R. - AR

Yana was always quick to answer all questions and was very courteous. Very helpful throughout loan process. Thanks for a having people that are NICE.

 
 

Edward B. - MD

I never got the opportunity to explore my refinance options with this lender, since the loan agent that reached out to me was not at all sensitive to the fact that I might need some time to consider all of the lenders who responded to my inquiry. Just 2 days after I submitted my inquiry, he left me a voicemail with an ultimatum that if I didn't call him back by 3:00 a.m. the following business day, he would not only never contact me again, but he would also decline my inquiry permanantly. That tactic made it easy for me to decide that this was not the lender for me. (as posted on LendingTree.com)

 
 

Billy T. - NM

York was outstanding! He kept me in the loop even calling to give me updates on my loan while he was home sick. What an asset to your company. At present I can’t think of anyone looking to buy or refinance, but rest assured if I do, Reliance First Capital and York will be the one I recommend.

 
 

Billy T. - NM

Having dealt with a few mortgage lenders over the years, I have to say that Reliance First Capital and especially York Moore were beyond reproach and second to none in handling my refinance. Things went so smooth it was unbelievable. I was kept up to date on the process of my loan throughout. The few questions I did have were answered. All I can say is Mr. Moore went out of his way to assist me in this process. The rates were reasonable and customer service was outstanding. I am very critical and hardly ever recommend, but if you want to get a new mortgage or a refinance I highly recommend York Moore and Reliance!
 
 (as posted on LendingTree.com)

 
 

Abi J. - AL

Thank you Zachary. It has truly been a pleasure working with you. You are a really awesome person. Thank you again for the relentless patience and humility you have shown over so many months.

 
 

Ralph N. - PA

I was always able to reach Greg even during off business hours. He was very courteous and helpful!

 
 

Roger F. - OH

We dealt with James Chapman throughout the whole process of refinancing. He was very informed and was quite pleasant to deal with. We hopefully became friends while the process was going on. It was done in a precise and efficient manner. With us being in another state while doing this there was quite a lot of emails and faxes but we got it done with Jim's help. Thank you! (as posted on LendingTree.com)

 
 

Julie W. - SC

Walter was phenomenal throughout the entire process of our refinance. He was professional, courteous, responsive and knowledgeable every step of the way. We have been through the refi process several times and Walter exhibits the highest standards of customer service we have ever experienced. We encountered a couple of issues and Walter was able to help us successfully work through them. He was prompt in providing updates, even before we had an opportunity to ask. It was a pleasure doing business with Walter and Reliance First Capital and we would highly recommend Walter and Reliance First Capital to anyone for their mortgage needs.

 
 

Linda A. - NM

York was more than just my mortgage analyst....he became a friend to me as well. His advice on the entire transaction along with his knowledge was always on my behalf. He knew my financial situation was quite complex but he believed in me and gave me the hope and encouragement I needed from the very first. I admit I didn't even want to speak with him about a refi when he first called, but his voice was quite charismatic along with such an understanding tone not often heard in phone calls such as this. I've tried for over a year or so to refinance only to be unqualified for some reason or another. York has a special gift I felt which drew me to listen rather than to say, "I'm not interested". York is a man wanting to help his fellow-man, (clients). He is knowledgeable, encouraging, polite, sincere, friendly and most respectful. I consider myself more than blessed for his help and understanding of the financial situation I was in, but those days are gone and all because of York Moore! I commend him for 'going that extra mile' on my behalf. He believed in me and did everything within his power to refinance my home. Hooray for York and hooray for me! I will certainly recommend him to family and/or friends.

 
 

Peter R. - PA

Christopher provided excellent customer service and was able to address all my questions and concerns. My refinance was a difficult one to go through due to extenuating circumstances, but Chris stayed vigilant and stuck with me through the entire process.

 
 

Michael W. - MD

Just keep doing things the way you are currently.

 
 

Jesus F. - NC

I am very satisfied with the service. I was a bit doubtful at the beginning, but Greg Adams made a very good job walking me thru the whole process. (as posted on LendingTree.com)

 
 

Charles B. - CT

Joe was our representative from the start. He was forthright and understanding of our needs and knowledgeable in what he conveyed to us. He is definitely a credit to your organization! Our biggest surprise was how quickly we closed on the refinancing --- less than thirty days from start to finish, and this being a VA loan.

 
 

Bradford W. - TN

I enjoyed doing business with Reliance First Capital. My Loan Officer, Justin, at Reliance First Capital, was very honest and informative about the whole refinance process. He was available when I had questions, and made sure the whole process from credit check to closing went quickly and smoothly. Thanks for making what seems like an intimidating task get completed so quickly and easily. (as posted on LendingTree.com)

 
 

Jimmy M. - TN

Kevin was patient, understanding, and helpful. We are very hard folks to get a hold of, never at home. He followed up on any question we had (fully).

 
 

Arthur H. - PA

Sandra was a pleasure to work with, and went above and beyond the call of duty. I know this because I work in sales and I know it when I see it. I also know that I can be a pain in the rear. And she always answered my calls and questions with "a smile in her voice".

 
 

Patricia S. - NJ

Scot was GREAT every step of the loan process, he keep us informed and was always explaining what was going on. Scot really worked on our loan as it went and had many revisions done. Yet Scot was always there for me and quickly answered any and all questions, Scot was the best.

 
 

Donna B. - NC

We had a great experience we have had with working with Reliance. We inquired via Lending Tree and received emails and voicemails from five different companies. It was very clear to my husband and me that we wanted to work with Reliance. He was the only one of the five that encouraged us to call him so he could find out more about us and our situation and then determine the best product to meet our needs. This was exactly what we wanted. I just want to tell you that both my husband and I have enjoyed working with them so much and nothing could have made the experience better than what it was. (as posted on LendingTree.com)

 
 

Kelly W. - AL

Working with Renee Armstrong with Reliance First Capital was a great experience. Everything went as described and in a timely manner. I would definitely recommend her and Reliance First Capital(as posted on LendingTree.com)

 
 

Duncan W. - ME

Had a good experience with Reliance First Capital. Ryan Kearney was easy to work with, knowledgeable and very personable. Up front with all the info, nothing hidden. Easy to deal with. (as posted on LendingTree.com)

 
 

Beth H. - PA

We just closed this morning on our refi loan, and I just wanted to take a moment to say our overall experience with Sandy was great. Sandy, as far as I'm concerned went above and beyond for us, and that I wanted to acknowledge. She insists that she didn't, however I work in sales and customer service and I know above and beyond when I see it. At this time I do not know anyone else interested in refinancing, however I will be sure to keep her card and number handy. Thank you again and I hope you have a great day.

 
 

Amy S. - PA

Scott Van Iden was excellent! He worked with us, and kept us well informed during the whole process. I have recommended him to my friends. He is a true professional who added a personal touch that I really appreciated.

 
 

Raymond W. - NC

Walter kept me updated and informed during the loan process. Sara was available and gave me answers to questions during the closing that I needed.

 
 

Dorothy P. - AR

York was "Awesome." He did everything right. York has set the standards of Excellence that far exceeds any Mortgage Company Analyst that I have ever done business with. He has "set the Bar." More people should pattern themselves after him. He knows and loves his job. He does it well!!! York was an exceptional analyst that provided accurate and precise information every time. Very polite, hardworking and professional. He is a great asset to your company. This was very stressful for me until I met him. He reassured me and my family everything was going to be okay. And he lived up to his words. He closed my loan in 10 days or less. Now, that's dedication and commitment to his customers and company. He is the GREATEST!!!! He made this experience stress free. And he proved that he loves helping people live a better life!!!

 
 

April D. - ME

Anthony went over and above helping us through the whole process. Never gave up!!! And made it happen. Thanks Anthony!!

 
 

Charles G. - AL

Chaka was extremely helpful throughout the entire home refinance process.

 
 

Thomas P. - TN

Andy finished the loan process in a very professional manner.

 
 

David C. - WY

Frank so awesome, explained everything very well and is a genuine nice guy! They made it so simple to do and lowered our payment over 200.00 a month. They were great with working with our crazy schedule. Our overall experience was very positive! (as posted on LendingTree.com)

 
 

Andrew W. - PA

Gardner was the BEST!!

 
 

Brian H. - OH

Chad should be put in for a recognition award for his service to VA loan eligible personnel. Not only did he express gratitude for my active duty service and work around my military schedule; more importantly, he lives out that respect in the caring of his deployed neighbor's family. It was wonderful to get updates from Chad on how his own neighbor was doing and what they were doing to prepare for his home coming. As someone who has returned from three tours in Afghanistan and another in Iraq, I can't tell you how much that means to me. Seriously, he deserves recognition for his hard work and servant attitude. If you don't give out cheesy plaques, I'm sure he will settle for cold hard cash!

 
 

Ferrin B. - AL

Chaka went above and beyond and was very courteous.

 
 

Michael J. - TN

Marcia worked her tail off for me. She made this entire process a pleasure. Hang on to that one she is a true excellent customer service provider and an unparalleled hard worker. Thanks Marcia!

 
 

Jack T. - CT

I enjoyed working with your company and Beth, she was very good and helpful in getting everything done and answering any questions.

 
 

Celeste V. - PA

Felicia called me day or night to accommodate my schedule. I felt the process was geared for my needs and not to just close on another mortgage.

 
 

Charles H. - PA

My wife and I are grateful to you, Gary, for helping us through the loan process. I will surely tell other people about you.

 
 

Latika J. - PA

Jonathan was very attentive and very helpful. My father died during the process and he acknowledge it and had very kind words of sympathy.

 
 

Timothy D. - NH

Rhiannon was an AWESOME Mortgage Analyst - communicated with me at all aspects of the loan process. Didn't hesitate to let me know if she needed additional information or had questions. Very Very Pleased!!!! Rhiannon did a tremendous job working with us on our refinancing. She kept us informed of all the steps and made the process very easy. We are thrilled to have worked with Rhiannon, she certainly made us feel comfortable and welcomed at Reliance First Capital.

 
 

Ken W. - AL

Rose, thank you so much for your caring attitude..

 
 

John C. - IN

York ROCKED!!

 
 

Susan L. - PA

Randy was extremely responsive and always called and returned calls when he had said he would. Unparalleled customer service, which is rare these days.

 
 

Dwayne S. - AL

Renee was very personable and made me feel comfortable and more at ease from the beginning when I had about 15 different companies pushing for our business. She did a great job explaining everything to me as I was unsure of most logistics concerning a re-finance. She has a wonderful bubbly personality.

 
 

Mitchell T. - PA

Richard provided us with the info we needed and was very patient with us while we decided on what was best for our situation. He kept a very good communication line going during the long process of decision making.

 
 

Derek A. - WY

Phyllis Zanichkowsky with Reliance First Capital was great to work with. She answered questions quickly and the process was great. Highly recommend Phyllis! (as posted on LendingTree.com)

 
 

Paul S. - PA

Daphne was our analyst, and was very helpful throughout the entire process. While nearly every other company I spoke with was unwilling to try to find us a loan program that worked (due to FHA PMI rules changes), Daphne immediately indicated that she thought she could still help us and worked to find us a solution.

 
 

John J. - NM

Ed assisted me in customizing a refinancing plan that had a very unusual amortization (21 years!), and I greatly appreciated that flexibility to suit my needs. Thank you, Ed and Reliance First Capital.

 
 

Derek A. - WY

Phyllis kept me informed during the whole process. She also gave many options to choose from during the refinance. It was our best refinance experience that we have had.

 
 

Alice M. - OH

Closing took a long time. They requested additional information numerous times. I had to pay a late fee for 1 month of our old mortgage because of the closing taking so long. Our mortgage analyst Tom Hanft was great. He explained everything and was accommodating.

 
 

Carol M. - NC

Walter is and would be an asset to any mortgage company, Reliance First Capital is fortunate to have Walter on staff. Thank you Walt and Reliance First Capital for everything. It was a pleasure doing business with you. For helping me secure the refi. It was great.

 
 

Thomas B. - MD

Amy provided amazing service! Walking us through every step of the way with tremendous support, humor and true professional spirit.

 
 

Christopher P. - PA

We are very happy with Reliance First Capital. Chris Decker was very up front with us...told us what we would need, what to expect. There were no surprises. He told us he would keep us updated and he did. Always called when he said and returned calls right away. Very happy and would recommend them to others. (as posted on LendingTree.com)

 
 

Anne B. - SC

I recently refinanced my home using Reliance First Capital. It was the easiest transaction I have ever done. The staff at Reliance First Capital are First Class, Courteous, and are with you every day through the process. I highly recommend them for your mortgage needs!!! (as posted on LendingTree.com)

 
 

Meredith M. - PA

Rhiannon was great! She answered my questions promptly and in a way I could understand easily.

 
 

Andrew H. - CA

Phyllis kept me informed during the entire loan process and helped me to close my loan in less than a month.

 
 

John H. - IN

Bonnie was very professional and made us feel at ease during the whole process.

 
 

Carol Z. - PA

Kathy, my Mortgage Analyst, refinanced both my houses. I would recommend her to everyone I know. Exceeded all my expectations!

 
 

Brittany B. - PA

Maja used the title company I chose and no matter how difficult getting them approved became, she was nothing but nice and patient. She gave me timelines and the best financial options for me, even locked in a great rate! Her manager, Brian, ensured my loan closed before the New Year started. My friends and family are all current home owners, but if they weren't, I would not hesitate to recommend them all!

 
 

Frank D. - PA

Jacob made sure we were well informed during his short vacation. A very positive professional person.

 
 

Rose D. - NM

Miles provided excellent service while processing the refinancing of my home, he was diligent and I was very impressed with the service through the entire process.

 
 

Anne B. - SC

Gregory was my loan analyst and he was the most professional, gentlemanly, and expert at his position that I have ever had the pleasure of dealing with. Reliance First Capital is truly a Class Act company and should be extremely proud of the way they do business. I have referred several of my friends to Reliance First Capital and gave them the number.

 
 

Thomas H. - MD

Reliance ended up being our choice for the package on our refi. Worked very quickly (closed less than 45 days after the FIRST conversation we had with them) and provided us with an excellent rate. I would highly recommend working with them for any of your financing needs. Props to Mike for his personal touch.  (as posted on LendingTree.com)

 
 

William K. - PA

Dan, even when he was not at work, would kept me informed

 
 

Robert H. - PA

Amy [is] an amazing person that does not hesitate to go above and beyond her duties.

 
 

Scott C. - PA

Gary did an outstanding job of explaining our options and educating me throughout the process. His proactive style and clear explanation was our deciding factor to choose Reliance First Capital. I will be sure to recommend him to colleagues and friends.

 
 

Karen T. - MD

Ken was exceptional in every aspect of our loan processing. It was a long hard road and because of his hard work and dedication, we were able to finalize our loan and go to closing in December 2012. I would definitely recommend Ken to anyone that I know who needs to refinance.

 
 

Bradley B. - MD

Ed handled our loan and everything was done exceptionally well. I wouldn't hesitate to call him for our next loan.

 
 

Jason G. - ME

Steve did a great job. You’re lucky to have him.

 
 

Joyce S. - NM

Michael was exceptional. He spent the time listening to our requests and requirements, always followed up with a phone call or several and we feel he did the absolute best for our refinance. We would certainly recommend Reliance First Capital and Michael.  (as posted on LendingTree.com)

 
 

Michael C. - OH

The whole process took about two weeks. Pretty smooth overall. James was a true professional and kept me informed along the way. If I had any questions I would either call or email, and usually had an answer within the hour.  (as posted on LendingTree.com)

 
 

Leslie L. - TN

Amanda is a complete professional, but also warm, courteous and, friendly.

 
 

Catherine F. - MD

Ed walked me through the loan process. This made things easier for me.

 
 

Marty W. - TN

Amanda was exceptional during the loan process. She was very professional and was always prompt in her response. I will definitely recommend Amanda to my friends and associates looking to purchase or refinance a home.

 
 

Ronald L. - OH

Great experience!!

 
 

Benjamin J. - NC

Walter did an exceptional job keeping us informed about what was going on with the process. He was very personable and always available for questions. I will be recommending Reliance First Capital to all of my friends and coworkers thanks to the excellent service Walter provided. Two coworkers started the process of refinancing their mortgage well before me but my loan was closed way ahead of theirs - even with additional complications. Walter took time out during his personal time to update me on the status of my paperwork and made me feel very comfortable about my decision to refinance. Excellent job!

 
 

William G. - NH

Jackie is a great asset to your team - very professional and kind.

 
 

Carla J. - PA

Daniel was our analyst and was fantastic to work with....he was personable, professional and extremely knowledgeable. He answered all of questions with confidence.

 
 

Brett R. - OH

Mike was great to work with. I actually was researching several opportunities to refinance when I inquired of Reliance First Capital. Mike called me back at a time when I said I would be closer to ready. He never pushed or prodded. He simply said if you need anything or have any questions just let me know. I will be glad to help you. I appreciate his entire demeanor, professionalism and assistance.

 
 

Denise B. - MD

Sabra was the reason why I chose to re-finance through Reliance First Capital. She was very helpful and guided me in the process of refinancing. She definitely went above and beyond always trying to answer all questions and explain the details. Thank you Sabra and have a Happy Holiday Season!

 
 

Charlezetta E. - IN

James was very, very, very helpful to me. He is a man who really exceeded my expectations. I will never forget this man, ever!! My GOD bless your company. I will call Reliance First Capital in the future if I need to again. Thank You All very much.

 
 

Corliss R. - NC

Cherard walked us through the entire process and we can't begin to express how pleased we were with him. He went above and beyond in communicating with us. Having been through the mortgaging process a few times before, we have never been more pleased with the personal attention we received. We were referred by our daughter and have already recommended other family members.

 
 

Michael Z. - PA

Steve was great!!

 
 

John S. - PA

Anthony handled our loan process in a timely and professional manner and explained the VA Loan step by step. Thank you.

 
 

Marylyn B. - PA

Christopher was incredible at his job. Always kept us informed, promptly returned all phone calls, kept in touch through the entire process. Courteous as well.

 
 

Linda T. - NC

Marcia is an excellent employee. She seemed to me to be more of a close friend than an employee of Reliance First Capital. Exceptionally wonderful person.

 
 

Joseph H. - PA

Gary was excellent. Very knowledgeable and exceeded our expectations in terms of service.

 
 

Kelly M. - PA

You have one of the best loan officers in the business! Jon was a pleasure to work with during my recent home mortgage refinancing. His friendly, calm demeanor most definitely put me at ease and made the process not seem so scary! I was extremely impressed with how quickly and smoothly the process from start to finish went, it only took a month. A friend of mine that used another bank had to wait almost five months! Jon's communication was top notch, he would never hesitate to call me at anytime, even just for an update. Thank you Reliance First Capital for having someone like Jon in your company. I have already referred my friend to Jon and will continue to do so. I cannot say enough wonderful things about Jon and Reliance First Capital!

 
 

Chester S. - NC

Joseph was wonderful His professionalism was exceptional. At this moment I don't have a referral but I certainly will refer Reliance First Capital and Joseph when the opportunity arises.

 
 

Michael L. - PA

Felicia was very professional yet personal, she communicated thoroughly every step of the way in a manner that I could understand, she was always available for any questions

 
 

Charles D. - PA

Michael Shea bent over backwards sometimes to solve any problem that might have tried to hinder the process, and Michael did well. In the NAVY we honor Michael with a B.Z. BRAVO ZULU Job Well Done

 
 

Bruce W. - PA

I was very please to have chosen Reliance. Chad Moore was on top of everything during the entire process. I did however expect it to go somewhat faster. Not the fault of Reliance or Chad though. It was Hurricane Sandy who delayed my closing date. My closing cost came in $200. more then expected. But all in all I would recommend Reliance to anyone. (as posted on LendingTree.com)

 
 

Kendall D. - AL

Tom kept me informed on everything that needed to be done so that we closed in a very short time. We were amazed at how quickly the process moved to completion.

 
 

Timothy S. - OH

Daphne was super during the entire process.

 
 

Daniel J. - PA

Chris kept in contact and kept me informed throughout the entire process which he choreographed professionally and expertly.

 
 

Stephen D. - NH

Jim was exceptional. This was the smoothest closing I've ever done and Jim kept me informed the entire time. The process went cleanly and Jim helped me get a loan that best fit my needs. Thank you.

 
 

Shannon A. - NC

Rick was outstanding through the whole process. My knowledge was very limited but he was always patient with me while explaining my options. Rick was always available during the process and his responses to any questions were immediate. I would highly recommend Rick to anyone trying to go through the same processes I just completed.

 
 

Ronald B. - NC

Mitra was exceptional is every aspect. She was without a doubt the reason that I chose Reliance First Capital.

 
 

Steve H. - AR

Brendhan,
 
We got the right check, signed all of the docs and I think everything went smoothly. Once again thanks so much for helping us through this process. I will be happy to refer anyone looking to refinance to you as your customer service was top notch! I hope that you have a wonderful holiday season with your friends and family. Hopefully I will get back to Northern Ohio one of these days; I would like to take my kids to see where their dad grew up.

 
 

Mattie H. - AL

Renee was wonderful, she kept me up to date with everything throughout the process and answered and explained everything very detailed with the loan process.

 
 

Kenneth L. - NH

Tim always kept in contact with both loans.
 
201 Old Country Road, Suite 205, Melville, NY 11747, 866-735-9004, info@reliancefirstcapital.com
11605 North Community House Rd., Suite 200, Charlotte, NC 28277, 866-970-1550
6150 Oak Tree Blvd., Bldg. #2, Suite 175, Independence, OH 44131, 877-281-9779
1777 Sentry Park West, Gwynedd Hall, Suite 201, Blue Bell, PA 19422, 866-220-9916
425 Holiday Drive, Suite 200, Pittsburgh, PA 15220, 877-735-3545
5700 Tennyson Pkwy, Suite 180, Plano, TX 75024 855-747-8949
840 Crescent Centre Drive, Suite 350, Franklin, TN 37067, 888-751-0230